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Jan. 15-17

RILA Retail Supply Chain Conference 2017
Feb. 12-15

Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

FMI 2017 ASAP Conference
March 20-22

IAI Elite Training Day
April 4-5

ISC West
April 6-8

RILA AP Conference 2017
April 9-12

NRF Protect 2017
June 26-28

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Wouter Ubbels and
Pat O'Leary

LPNN Quick Take #6

Watch all published episodes here


America's LP Teams

From the D&D Daily 2016 GLPS's

Restoration Hardware
Loss Prevention Team

"Lead the Movement to do what's right, take action!"

Left to right: Nathan Suen, Justin Henkenberns, Doug Fessenden, Carolyn Korchik, Emily Taow

Jonathan Carroll, CFI, LPC promoted to Senior Regional Loss Prevention Manager for Brookstone

Jonathan started with Brookstone in May 2012 as a District Loss Prevention Manager. He has since been promoted to Regional Loss Prevention Manager where he has demonstrated his ability to consistently achieve KPI's, train store/district leaders, and communicate effectively on many levels. Within the last two years, Jonathan has also received accreditations as LPC (Loss Prevention Certified) and most recently CFI (Certified Forensic Interviewer). Congratulations to Jonathan on this exciting and well deserved promotion!

Wal-Mart to eliminate 1,000 jobs
Wal-Mart Stores Inc. is preparing to cut nearly 1,000 corporate jobs before the end of the month. The cuts will fall broadly but are expected to focus on Wal-Mart's U.S. operations, including the human resources department, as well as the technology and e-commerce divisions.

In late 2015 Wal-Mart laid off hundreds of workers at its Bentonville, Ark., headquarters. In September, it cut about 7,000 back-office jobs in its stores, automating some tasks by adding cash recyclers that count money. wsj.com

Losses from last week's riots could approach $70M
Mexican Retailers Lose More Than $1.3 Billion From Thefts, Inventory Losses

"I would say losses are going to be north of 1.5 billion pesos [or $68.7 million because of the lootings] but they could be more," retail lobby president Vicente Pinzon Yanez said, adding they were still be counted. "We are not just looking at merchandise losses, but also at destroyed locales which need to be rehabilitated."

He confirmed Wal-Mart Stores Inc., Coppel and hypermarket chains Soriana and Chedraui were the worst-hit companies as furious Mexicans ransacked roughly 2,000 retailers to protest against a 15 to 20 percent fuel-price hike dubbed the "gasolinazo".

Thousands marched against the sudden measures imposed by increasingly unpopular President Enrique Peña Nieto, who pledged a 2013 energy reform that would keep prices stable. The mayhem, which reportedly left five dead and triggered 800 arrests, came as consumers are feeling the pinch from higher inflation and the specter of a mild recession from U.S. President-elect Donald Trump's anti-Mexico policies.

The vandalism blunted good news from Walmex, as Wal-Mart Stores' Mexican and Central American division is called, as it reported 2016 turnover rose 9 percent last year.

For Antad's 50,000 members, the ransackings (which insurance companies have declined to cover) come as efforts to crack down on shoplifters and stem shrinkage had been gradually improving.

"We lost 13.8 billion pesos [$633 million] from theft and other inventory inefficiencies in 2014," Yanez said, adding that Antad members invested $100 million to turn the tide through new surveillance technology and inventory-loss controls. In 2015, theft and other losses fell to 0.9 percent of sales from 2 percent in 2014, adding to gradual reductions since 2010, when they stood at 2.3 percent.

But despite those efforts, theft and inventory shrinkage costs have ranged "well over" 10 billion pesos, or $459 million, annually since 2010, Yanez said, adding that up to 12 percent, or $165 million, of that is in apparel and footwear.

He blamed a lack of efficient local and state police, which Antad has urged the government to improve, as the main culprit. wwd.com

Tellermate Release the Cost of Cash Research at NRF Retail's Big Show 2017
Cash Management Solutions Provider Tellermate has today announced that it will release exclusive copies of the forthcoming "Cost of Cash" research at NRF Retail's Big Show 2017.

The research, conducted in Summer 2016 finds that businesses could be wasting millions on poor or inefficient cash management practices. It concludes that the average 250 location retailer could be wasting up to $5.9m annually on simple cash management inefficiencies - such as counting cash by hand. It found that not only is cash still a primary method of payment for consumers, but that poor responses to managing this cash are causing inefficiencies, preventable labor costs, cash loss and unnecessary charges. tellermate.com

E-Commerce CEO Admits To $5.3M Investment Scheme
Claimed Savtira Corp. Inc. value to be $450M
The former founder and CEO of a now-defunct e-commerce company pled guilty in Florida federal court on Monday to a wire fraud charge stemming from an alleged $5.3 million scheme to fraudulently solicit investors for the Tampa-based company.

Timothy Munro Roberts, 46, of Chesterfield, Missouri, admitted that he tricked people into investing in Savtira Corp. Inc. by fraudulently exaggerating the company's value to be worth between $450 million and $540 million when in reality, the business was earning little, if any, money, according to the plea deal. The former CEO faces up to 20 years behind bars. law360.com

Home Depot Failed to Prevent Employee's Murder?
Supervisor Murders Employee - Court Questions Dismissal

Home Depot was hit Tuesday with a flurry of disbelief by Seventh Circuit judges skeptical of the retailer's position that it shouldn't be dragged back into a lawsuit accusing it of failing to prevent the murder of a pregnant employee at the hands of her supervisor.

The mother of Alisha Bromfield sued Home Depot USA Inc. and one of its garden suppliers, Grand Flower Growers Inc., in 2014, accusing the companies of failing to protect Bromfield from a rash of abuse directed at her by supervisor Brian Cooper that ended when Cooper strangled Bromfield to death and raped her corpse in 2012.

At the time of her death, Bromfield was seven months pregnant with another man's child, according to the complaint. The unborn baby did not survive.

Although an Illinois federal judge dismissed the lawsuit against the two companies in April 2016, a flood of commentary directed at the attorneys for Home Depot and Grand Flower on Tuesday indicate that the Seventh Circuit is questioning the district court's position that the employers couldn't have predicted Cooper's ultimate act of violence.

Chief Judge Diane Wood said that allegations in the complaint pointed to "open and notorious acts of harassment against women" who worked with Cooper, including Bromfield. She asked whether that past behavior didn't make it foreseeable that Cooper would act violently in the future.

"I don't think it's too much to ask an employer to manage their employees and take reports seriously," Hamilton said.

The complaint alleges that a second manager knew that Cooper previously harassed another female employee and that he had violently thrown things around the store. That manager allegedly ignored Bromfield's pleas to not be left alone with Cooper.

Cooper also apparently was ordered by Grand Flower to attend anger management classes, but the company, which supplies flowers to Home Depot stores near Chicago, never followed through to ensure he attended the classes.

Judge Wood questioned why Home Depot or Grand Flower didn't just fire him or at least keep him away from Bromfield. law360.com

First-of-its-kind store for Bed, Bath & Beyond
Bed, Bath & Beyond is debuting a new store format - complete with a food hall - in Brooklyn, New York. Called "Beyond at Liberty View") in unique for the retailer in that it houses four of its brands under one roof: Bed Bath & Beyond, Face Values, buybuy Baby and Cost Plus World Market.

In other unique features, the space boasts a food hall-style dining experience, The Bay Market Kitchen, which serves casual American cuisine and locally brewed craft beer, wine and more. 

In addition to the restaurant, there are seasonal market food pods on the second floor. An event space, named 71 at Beyond, will offer cooking classes, product demonstrations, food sampling, kid-friendly activities, and more. chainstoreage.com

Rod Fulenwider named Chair, Byron Smith named Vice Chair - ISCPO
ISCPO Leadership and Board of Directors Announcement
The start of the new year brings about some changes with ISCPO's Leadership and Board of Directors, and we are pleased to announce these changes. Glenn Master has done a wonderful job as our chairman these past few years, and we would like to thank him for his contribution and direction. He will be stepping down and moving to a Board of Directors role. The organization would also like to thank Aaron Henderson with Penske Logistics and Bruce Johnson with Integrity Security Personnel for their time and contribution to the ISCPO organization.

ISCPO would like to announce that Rod Fulenwider with D&L Protective Services will assume the Chairman role, Byron Smith with 7-Eleven will assume the Vice Chairman role, and Corey Tinsman will assume the Treasurer role. ISCPO is also pleased to announce Maurizio Scrofani with MPS Ventures and Scott Cornell with Travelers as our newest members of the Board. Their knowledge in the industry will benefit ISCPO and its membership.

ISCPO is looking forward to an exciting year as we focus on our regional seminars, active webinars on important topics that impact the supply chain and logistic industry, and our annual conference. Our 2017 annual conference will once again be held in Dallas on September 12th and 13th, so please mark your calendars. iscpo.org

Walgreens-Rite Aid merger expected any day now

Fashion brand Fossil cuts corporate jobs

Compass Group eliminates National Asset Protection Manager position

Trump Tower security may have cost area businesses $40 million

Seafood Groups Sue Over Obama Fish Fraud Rule

Duane Reade To Pay $13.5M To End Asst. Manager OT Suit

Best Buy Bonus System Shorts Workers' OT Pay, Suit Says

Quarterly Same Store Sales Results

SUPERVALU Q3 comp's down 5.7%, sales down 1.4%

Holiday Same Store Sales Results (Nov/Dec)

New York & Co. comp's down 1.7%
Bon-Ton comp's down 3.1%, sales down 4.1%
Signet Jewelers comp's down 4.6%, sales down 5.1%

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The Idiot's Guide To Laundering $9 Million
One Case of 45,000 Gift Cards sold on Raise.com
How gift card companies are tackling large-scale fraud

Step one: Use stolen credit card information to buy a boatload of gift cards. Step two: Try to sell those gift cards online for millions of dollars without getting caught.br>
If there's one way that criminals love to use your stolen credit card information, it's to rush out and buy a pile of gift cards for popular retailers like Walmart, Target and Amazon. Gift cards are easy to spend or sell and notoriously difficult to track.

However, as it turns out, that anonymity goes out of the window when you pull out a computer to sell those gift cards online. In a recent scheme described in a previously unreported federal court case, some person or persons based in Florida bbought 45,000 gift cards from Walmart and other stores with stolen card info and then sold them on gift card exchange site Raise.com. The gift cards' face value ranged from $2 to $2,000 each and were sold for a total of $9 million on Raise.

The wrinkle? Authorities got onto the scam while it was still ongoing. Raise was tipped off by federal prosecutors and asked to keep the fraudsters' account open, Raise CEO George Bousis told Forbes, whose company has facilitated the sale of almost $1 billion in gift cards since it was founded in 2013.

"It's ridiculous. We have your social security number, IP address, all your bank information," says Bousis, referencing some of the information you have to enter in order to sell gift cards in bulk on his site. "I'm not sure how some of these people think they're going to get away with it."

To reduce fraud, Raise and other sites require extensive information from sellers and give a 100-day guarantee to buyers. This has helped keep criminals at bay, even as they are increasingly flocking to gift cards to launder money, drawn largely by their difficultly to track. forbes.com

Ransomware Targeted 50% of Orgs Last Year
Radware's Global Application and Network Security Report 2016-2017 has revealed that 49% of businesses confirmed being the subject of a cyber-ransom campaign in 2016. What's more, 27% of IT professionals surveyed chose data leakage or loss as a key concern when faced with a cyber-attack, while only 19% chose service outage, 16% selected reputation loss and just 9% cited customer or partner loss.

41% reported that ransom was the top motivation behind cyber-attacks they had experienced in 2016, followed by insider threats (27%), political hacktivism (26%) and competition (26%). infosecurity-magazine.com

Top 3 Retail Tech Predictions
Machine learning. Artificial intelligence is finding a place in retail, especially as more computers are designed for machine learning. A platform where computers learn from previous - and ongoing - processes, machine learning will play a role in how retailers embrace complex data, and produce more accurate results.

A new level of personalization. Dig deeper into mobile and social networks, and use these nuggets to augment transactional data. Armed with this richer level of personal data, use shoppers' individual interests, location tracking, and social influence to drive even more personalized engagement.

Drones for merchandise deliveries. If Amazon has taught the industry anything, it's that relying solely on traditional delivery methods don't work. If retailers want to compete with same day deliveries (heck - even hourly windows), they need to think outside of the box. Amazon laid the gauntlet with its PrimeAir drone pilot in England right before the holidays. However, other competitors, like 7-Eleven are trying their hand at the service as well. chainstoreage.com

Cyber Rated as Top Three Economic Risk for 2017

California: A Foreign Government Responsible for Massive Anthem Breach

Privacy legislation reintroduced for email older than 180 days

StopLift Detects Nearly 2 Million Incidents of Unscanned Items at Checkouts Worldwide, Boosting POS Revenue Assurance - Booth 4509

StopLift Checkout Vision Systems has now detected nearly 2 million incidents of scan-avoidance at both manned and self-checkouts, boosting POS revenue assurance at retailers in the U.S. and around the world.

StopLift's Scan-It-All video recognition technology has confirmed nearly two million incidents, which include "sweethearting", when cashiers pretend to scan merchandise but deliberately bypass the scanner, thus not charging the customer for the merchandise. The customer is often a friend, family member or fellow employee working in tandem with the cashier. Many scan avoidance incidents are also caused by customers using self-checkout.

See real scan avoidance incidents - and a realtime incident counter at www.StopLift.com, and at NRF Booth 4509.

StopLift's patented Scan-It-All video analytics technology visually determines what occurs during each transaction to immediately distinguish between legitimate and fraudulent behavior at the checkout. As soon as a scan avoidance incident occurs, StopLift, which constantly monitors 100% of the security video, flags the transaction as suspicious. It quickly reports the incident, identifying the cashier or customer and the date and time of the theft. This includes incidents which may be due to mistakes by the cashier or customer at self-checkout as well as items left in the shopping cart.

Retail chains can now receive realtime reporting on self-checkout theft and other scan avoidance, prevent false alerts and interventions, alert the attendant before the customer leaves the store, and improve customer service at the self-checkout with StopLift's new Self-Checkout Accelerator.

"Retailers always suspected that self-checkouts would be highly prone to scan-avoidance, and our technology has certainly found this to be the case," said Malay Kundu, Founder and CEO of StopLift. "Furthermore, using the incidents detected from their own stores, retailers are now able to train staff on the signals indicating when customers are either having problems using the self-checkout or are exhibiting suspicious behavior."

Dishonest associates are identified on the basis of video evidence the first time they conduct a fraudulent transaction, rather than months or even years down the road, significantly reducing inventory shrinkage, deterring future theft, and boosting profitability. Likewise, dishonest customers are identified at the self-checkout.

"The system never sleeps. It lets me sleep," said Piggly Wiggly owner Keith Holley of Alabama.

The technology eliminates costly, time-consuming human review of video, drastically reduces and deters fraud at the checkout, and boosts profitability, Kundu said. The U.S. National Retail Federation states that retail shrink was $44 billion in 2014 and about $14 billion of that is due to scan-avoidance.

2017 Canadian Retail Forecast - What to Expect in the New Year
Though some are predicting that 2017 will be a slower year for retail expansion in Canada, there's still plenty on the way for various regions of the country. In 2016, a number of major international retailers entered the country, and 2017 will see some of these brands expand into various other regions of Canada.

As well, a number of new international brands will enter the Canadian market this year, further creating competition for homegrown and other retailers doing business in this country.The following is a discussion of some of the trends that we expect to see for Canadian retail in 2017.

Expanding Recently-Entered International Brands
A number of international brands opened stores in Canada in 2016 and will expand into new markets into 2017 and onwards.

Rumour has it that value-priced, super-efficient German grocery retailer Aldi is looking at entering the Canadian market. If so, it stands to disrupt Canadian grocery retailing in a big way, particularly among price-sensitive consumers.

'Hot' Streets
If it isn't already, Toronto's 'West Queen West' (Queen Street West between Bathurst Street and the Gladstone Hotel) will establish itself as Canada's 'hippest' retail street this year.

Enhanced Shopping Malls
Canada's top shopping centres will continue to improve, becoming social gathering places as well as entertainment centres. Renovations, expansions and new stores have characterized almost all of Canada's top malls over the past several years, with momentum expected to move into 2017 and onward.

Canadians are increasingly shopping online, though not as much as some had expected. Nevertheless, the country will see new e-commerce operations emerge, as well as enhanced websites for retailers such as Holt Renfrew, and innovative e-commerce fulfillment solutions from Hudson's Bay. retail-insider.com

Update: Hudson's Bay security made wrongful arrest of cookware shopper,
experts say

When a Burnaby man was allegedly injured by Hudson's Bay security last week, the security guards blew it, disregarding law and security protocol, a lawyer and a security expert say.

"They skipped right to Step 5," said Brian Farr, who has 20 years experience in commercial and corporate theft prevention. "As far as I'm concerned, he was assaulted if what he says is true. If you assault and use force on this person, you better have a very good reason."

Sean McQuillan, a 33-year-old accountant from Burnaby, said he was grabbed, forced to the ground, his face shoved into the pavement, then handcuffed and marched through Lougheed Town Centre and The Bay last week after he'd left the mall with a slow cooker and a panini press he'd paid for with his debit card. The receipt was in his pants pocket. 24hrs.ca

There's a black market for stolen books in Toronto
Japanese author Haruki Murakami may be known worldwide for novels that straddle the border between the dreamworld and reality. But in Toronto he's better known as the most popular author among literary thieves, at least according to the city's bookstore owners.

An entire shelf dedicated to Murakami books disappeared in December at the Roncesvalles store A Good Read.  "I lost $800 the last two times this guy hit me," owner Gary Kir told CBC Toronto. "They're very easily converted into cash, because they're very high in demand and they don't turn up that often used." cbc.ca

Whole Foods cancels Alberta openings, will continue with 2 new Toronto stores

Walmart and Visa put an end to their public Canadian feud, cards accepted again in all stores

5 Canadian security conferences in 2017

Update: Toronto, ON: 2 suspects surrender in Pizza Pizza shooting
death of teen

Two men wanted by police have surrendered in connection with the shooting death of a Toronto teen in a west-end pizza restaurant last fall. Lenneil Shaw and Mohamed Ali Nur of Toronto turned themselves in after Canada-wide warrants were issued for them on charges of first-degree murder.

On Oct. 16, Jarryl Hagley was eating with friends at a Pizza Pizza when the shooting occurred. Hagley, 17, was shot repeatedly, and died in hospital shortly after. Winston Poyser, 24, and Shakiyl Shaw, 23, both from Toronto, were arrested and charged with first-degree murder on Thursday.

At a news conference Thursday, Det. Paul Worden said that he was hopeful that two other suspects would turn themselves in. thestar.com

Laval, QC: Investigators believe strip mall fire could be arson
A small strip mall in Laval went up in flames Monday morning in what officials are calling a suspicious fire. It happened in the Vimont district at the corner of René-Laennec Boulevard and de Lausanne Street.

Three businesses were damaged, including the Streakz hair salon, whose owner has ties to the Montreal Mafia, according to some media reports. It's the business' second location to go up in flames in the past week. There were no reported injuries. globalnews.ca

Blackfalds, AB: RCMP search for teens who robbed gas station with long-barrel guns

Chilliwack, BC: Suspect arrested in Abbotsford connected to robbery spree Businesses hit at least 9 times

Cottam, ON: Local business back on track after $5k of meat stolen

Preliminary hearing for men charged with 2 deadly Mac's store shootings continues

Saskatoon, SK: Man wears Spiderman mask during armed robbery at Saskatoon business

St. John's, NL: 2 arrested after search of 'illegal' medical pot dispensary

RCMP releases videos of recent ATM theft

Robberies and Burglaries

Co-op - Blackfalds, AB - Armed Robbery
Corner Brook - NL, Canada - Burglary
Liquor Store - Sandy Beach, AB - Armed Robbery
Shell - Penticton, BC - Armed Robbery

Shopping Basket - Moncton, NB - Armed Robbery
Undisclosed business - Assiniboia, SK - Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed gas station - Maple Ridge, BC - Burglary
7-Eleven - Grand Prairie, AB - Robbery


Live interviews from the NRF Big Show January 2016

Wouldn't it be great if your store could communicate exactly what's happening within its four walls? With network video surveillance, now it can. As the global leader in network video, Axis Communications continues to revolutionize the way retail professionals work with not just loss prevention efforts, but also with store optimization, operational efficiencies, and enhancements to the overall customer experience. Hedgie Bartol, Retail Business Development Manager for Axis, tells us about the many uses of network video, the flexibility in implementing it, and how the technology can help LP work cross-functionally with other business units.  

LPNN Quick Take #7

Pat O'Leary and Wouter Ubbels of Nedap Retail meet up with Joe and Amber in this LPNN Quick Take, where they discuss Nedap's innovative product line, their support of the D&D Daily's ORC Resource Center, and which sports teams Wouter - originally from the Netherlands - should support.

Solution Providers: Have a video or commercial you want to publish? Contact us

Payments and fraud are proliferating. So should monitoring tools.
Hackers are becoming more sophisticated and perfecting ways to break into new commerce and trading platforms, even as consumers adopt more mobile technology and we move toward an increasingly shared economy.

Several trends are accelerating the growth of online fraud:

The EMV migration: as in-store fraud becomes more difficult, it's natural for fraud to move online. This phenomenon has been observed in every developed country after EMV is implemented.

More banking activity is moving online: not only via online-only banks, but also as established banking brands roll out new mobile and online bank services.

The proliferation of online marketplaces: individual consumers are naturally less proficient at identifying fraud than financial services pros, and hence more likely to become victims of online fraud when they become sellers.

The continued move away from cash to credit and other online payment forms (think Venmo).

So how can e-commerce and financial services companies reduce online fraud? Here are some areas to address:

Processors: Ensure that you have adequate monitoring in place to proactively detect anomalies across your merchant base and tools to assist merchants in quickly shutting down attacks.

Online marketplaces:  Marketplaces can protect their reputation by validating new sellers using sophisticated device forensics and applying advanced models and machine learning to detect unusual patterns of activity that indicate misuse.

Banks: It's important to leverage the newest capabilities such as in-session behavioral monitoring and ensure that your technology is flexible enough to take in and share data from external and internal touch points so that you gather and assess each transaction in real time and stay one step ahead. paymentssource.com

False CNP Declines Dog Issuers Too
$18B in losses from false declines

The continued rise in online transactions globally along with fraudsters becoming increasingly sophisticated resulted in financial institutions losing $40 billion to card fraud in 2015, a 29 percent increase from the year before, according to a new report. Of that total, London-based data analysis firm Oakhall and antifraud technology provider Featurespace attributed 45 percent ($18 billion) to losses associated with false declines. cardnotpresent.com

Fed: CNP Payments Account for 19% of all card payments in US

Holiday online sales for Hudson's Bay jump 14% but can't overcome store declines

Alibaba wants to redefine offline-online retail space with Intime Retail buyout

Owensboro, KY: Man charged with stealing almost $100,000 from store
An Owensboro man was charged with felony theft Monday for allegedly stealing almost $100,000 from a liquor store over a period of years. Owensboro Police Department reports say Elvis B. Oost, 57, was charged with theft by failure to make required disposition of property over $10,000, which is a class C felony. messenger-inquirer.com

Philadelphia, PA: Thief steals diamond ring reportedly worth $50,000
Police are investigating a robbery on Jewelers' Row in Center City. Police say the suspect walked into Max Weiner's jewelry store on Jewelers' Row as so many customers do. He was browsing until he spotted a pricey diamond ring and asked to see it, investigators say. Seconds later, he was out the door with a 24 carat white gold diamond ring, reportedly worth $50,000. fox29.com

Peoria, AZ: Eye Care Center Burglarized for a 2nd time in a month;
loss of over $23,000

Police are searching for two suspects after a robbery at a Peoria eyewear store on Saturday. Security video shows a man wearing a hooded sweatshirt loading designer glasses into a box at Peoria Eye Center near Deer Valley Road and 75th Avenue. Police said a second suspect acted as a lookout and getaway driver. The suspects took off with $3,000 worth of designer eyeglass frames, cases and a security camera. It's the second time the store has been burglarized in the past few weeks. On Dec. 11, $20,000 worth of designer sunglasses was taken. Police haven't said whether the crimes are connected. azfamily.com

UPDATE: Boyd County, KY: Owner of cell phone store pleads not guilty to role in $10,000 phone theft ring
The owner of a cell phone store says he's not connected to a theft ring involving stolen cell phones.
Edward Edwards entered a not guilty plea this morning. According to Ashland Police Maj. Mark McDowell, the police department worked with Sprint to bust the theft ring of at least $10,000 in stolen phones.
APD says they responded to a call from Sprint to investigate an employee, Ryan Maynard, who police say admitted to stealing phones from store inventory and provided them to T.J. Sizemore to launder through "The Phone Store" in Ashland for a fraction of the actual cost. Documents say during the execution of a search warrant at the "Phone Store," PayPal receipts were found where Edward Edwards, who police say owns the store, purchased eight cell phones still in their box for about $300. Police say the phones were stolen from Sprint Simply Wireless in the Ashland Town Center Mall. wsaz.com

Mattress Firm Employee Steals thousands in Mattresses
The store reported a theft at 10 a.m. on New Year's Eve. The manager said that a temporary worker had stolen mattresses from the company's warehouse. The thefts were caught on video. Denell Collins, 27 , was arrested and charged with felony theft in the theft of $1,427.00 in mattresses. patch.com

Lansing, MI: Police turn to public in search for serial shoplifter
Lansing police are asking for the public's help to find a serial shoplifter. Police say, the man has stolen items from multiple stores for at least the last two months, and has been using a gray sedan as his getaway vehicle. wlns.com

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Shootings & Deaths

Indianapolis, IN: $50,000 reward offered in Restaurant Robbery Murders
A reward is now being offered for information in a double murder that happened at an Indianapolis restaurant last week. Two employees were gunned down during a robbery at Jordan's Fish and Chicken on the city's east side. wthr.com

Robberies & Thefts

Quincy, MA: Chipotle worker threatened with syringe in botched Quincy robbery
Police said a man, who had ordered food at the Newport Avenue restaurant around 5:30 p.m. Tuesday, grabbed the bag containing his order and demanded that a cashier "put all the money in the bag." The cashier told police that when she hesitated because she didn't understand what the man was asking, he pulled out a syringe and threatened to stab her with it. Police said the man left the restaurant when a manager approached him. patriotledger.com

Santa Fe, NM: Home Depot Armed Robbery suspect being sought; also responsible for multiple incidents in Albuquerque
Police are still looking for an armed robber who has hit stores in Santa Fe and Albuquerque. Police say the suspect has robbed a Santa Fe Home Depot at gun point and fled the scene driving a tan 1993-1996 Chevy Astro Van. Police believe he has also robbed an Albuquerque Smith's grocery store at gun point and is suspected in multiple Albuquerque Home Depot thefts. He is believed to have robbed a Rio Rancho Home Depot at gun point and fled in a stolen Silver Dodge Dakota. kob.com

Augusta, GA: Burglary at Augusta Mall Apple Store
Richmond County deputies are on the scene of a burglary at Augusta Mall. The Sheriff's Office got the call shortly before 6:30 this morning. Investigators are trying to find out who broke into the Apple Store.
No word yet on how many suspects are involved or if the thief or thieves got away with anything. wjbf.com

Mead, OK: Convenient Store Owner post his 'Hall of Shame' on the front window
Surveillance video obtained by KXII shows two suspects smashing through the front door, stealing items, and taking off in less than 30 seconds. Donny Simmons has owned Push'em Station for more than 30 years. He said the thieves made off with 20 cartons of cigarettes, 10 of which were later recovered.
"I hope they're proud of themselves," Simmons said. "We're not very proud of them, in fact, we're quite disappointed." The burglary took place just after midnight on December 30th. 19-year-old Dalton Ray Bomsburger and 18-year-old Fantasy Dusk Paul were arrested later that day. Now their names and photos are prominently displayed on the store's front window. kxii.com

Lapeer, MI: Man draws gun during suspected shoplifting incident at Home Depot The Lapeer Police Dept. continues its investigation of an incident Sunday afternoon at the Home Depot store where a CPL holder reportedly drew his handgun when a suspected shoplifter who attempted to run him over. mihomepaper.com

Springettsbury Township, PA: Walmart Shoplifter was murder fugitive from Baltimore
A man wanted for murder in Baltimore managed to avoid capture in his home state, but the fugitive's sticky fingers proved to be his Achilles' heel at the Springettsbury Township Wal-Mart over the weekend. Jermall Rachard Johnson, 34, of Baltimore, is being held in York County Prison without bail, awaiting extradition to Baltimore. He's also being held on a shoplifting charge, but Johnson likely isn't sweating that offense. Springettsbury Township Police Lt. Tony Beam said officers arrested the fugitive Saturday at Wal-Mart, after he was caught stealing food and electronics valued at a little more than $300. yorkdispatch.com

Boy, 12, arrested after stealing car to shoplift toys at Walmart
A 12-year-old boy was arrested early Monday after he stole his parents' car and drove to Walmart in Sahuarita to shoplift Pokemon toys. At 12:36 a.m., a deputy spotted the boy but did not give chase, fearing the boy would continue to travel at a high rate of speed and lose control of the car. The boy pulled over near his house, ran into the desert, dropping a bag in the process. Deputies caught the boy, he was carrying a toy compass/flashlight and an unloaded, inoperable breech-loading pistol. The boy said he drove to Walmart, stole Pokemon toys and put them in a bag, and then drove to another Walmart. Nothing caused him to leave home and he only brought the gun in case someone tried to grab him, the boy told deputies. gvnews.com

South Africa: Another Gateway store robbed by armed gang
Durban North police are on the hunt for an armed gang targeting shopping malls around Durban. This comes after a robbery of a telecommunications shop just 24 hours after a watch shop was robbed in the same centre. According to Captain Raymond Deokaran, the suspects used two cars in the robbery. The robbery took place at about 1am on Wednesday morning. "We believe a total of seven suspects were involved. They used two cars in the robbery and made off with a number of items of merchandise, including phones. citizen.co.za

UK: Birmingham Couple Jailed For Shoplifting over $100,000 Of Designer Clothes
A couple who stole more than 100,000 pounds worth of designer clothes in Birmingham and across the country have been jailed. Ionut and Mirela Vasile struck at luxury outlets Louis Vuitton, Harvey Nichols and Burberry the length and breadth of the country - from Scotland to London. They perfected a tactic of distracting fitting room staff and hiding clothes in changing booths for accomplices to scoop up moments later and smuggle through security detectors in foil-lined bags. heart.co.uk

Zales Jewelers in the West Farms Mall, Farmington, CT reported a Grab & Run on 1/10, items valued at $12,668

Zales in the Logan Valley Mall, Altoona, PA reported a Distraction Theft on 1/8, items valued at $1,799

Credit Card Fraud & Identity Theft

Fairfax County, VA: Police seize 87 fraudulent credit cards
at Tysons Corner Center

Fairfax County police seized 87 fraudulent credit cards from three men Sunday at Tysons Corner Center in Virginia, and police say the men were prepared to make more. After an employee at the shopping center notified authorities of suspected credit card fraud, Fairfax County Police Department's Tysons Urban Team arrested three men. The suspects had several items used in the manufacturing of fraudulent credit cards and identification cards, said Fairfax County police spokesman Don Gotthardt. wtop.com

Farmington, NM: Man faces 24 felony fraud charges
Farmington man is facing more than 20 felony fraud charges in relation to identify and credit card theft.
Jourdan Lanier, 19, has been charged with 24 fourth-degree felonies in three cases in district court, the most recent case has Lanier facing 12 felony charges for his alleged involvement in using stolen credit cards to make purchases at businesses across San Juan County between Oct. 30 and Nov. 1. dailytimes.com

Skimming Theft

Wilkes-Barre, PA: Taco Bell Employee busted for Skimming Credit Cards
Police are warning residents of possible credit card fraud after a Taco Bell employee was arrested for making copies of customers' credit card information. According to police, anyone who visited the Taco Bell on Wilkes-Barre Township Boulevard between Dec. 1, 2016, and Jan. 9, 2017, should check their statements for possible fraud. timesleader.com

Dozens of skimmers found on gas pumps throughout Pine Belt, MS

AT&T - Denison, TX - Burglary
ALDI - Abington, PA - Armed Robbery
Apple - Augusta, GA - Burglary
Auto Zone - Madison County, KY - Armed Robbery
Best Resale & Exchange - Willoughby, OH - Burglary
BP - Lexington, KY - Armed Robbery
Chevron - Nipomo, CA - Armed Robbery
Chipotle - Quincy, MA - Armed Robbery
Circle K - Santa Clarita, CA - Armed Robbery/ Clerk stabbed
Citgo - Burlington, VT - Armed Robbery
Conoco - El Prado, NM - Armed Robbery
Cordant Pharmacy - Indianapolis, IN - Armed Robbery
Dash - Los Angeles, CA - Burglary
Discount Stop Food - Augusta, GA - Armed Robbery
Dogwood Truck Stop - Cooper County, MO - Armed Robbery
Hibachi Burger - Randolph, NJ - Armed Robbery
Kangaroo - Deltona, FL - Armed Robbery
La Quinta Inn & Suites - Hammond, LA - Armed Robbery
Loading Zone - Moundsville, WV - Armed Robbery
Peoria Eye Center - Peoria, AZ - Burglary
Quick Mart - Hudson, NY - Burglary
Shell - Willoughby Hills, OH - Burglary/ ATM
Shell - Slidell, LA - Armed Robbery
Sprint - Madison, WI - Burglary
T-Mobile - Crest Hill, IL -Burglary
TPS - Augusta, GA - Armed Robbery
The Right Stuff - Cincinnati, OH - Armed Robbery


Daily Totals:
18 robberies
9 burglaries
0 shootings
0 killed

Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Loss Prevention & Safety
Westlake Village, CA

The purpose of this job is to develop and implement programs and activities for the Loss Prevention department, to include inventory control and shrinkage protection, investigations, safety and health, and bad debt...


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...

Director, Loss Prevention
New York, NY

Maintain inventory levels and reduce loss. Responsible for developing and maintaining the strategy for reducing shrink and increasing profitability within the Fashion division. Building programs to sustain a high level of Loss Prevention awareness in our boutiques, and support our MBR partners and corporate partners...


Global Security & Retail Loss Operations Manager
San Francisco, CA

The Global Security & Retail Loss Operations Manager will be responsible for the strategic planning and execution of projects/programs. You will ensure that projects are completed on schedule and to the scope established and agreed upon with key stakeholders...

Sr. Manager Loss Prevention
Toronto, Ontario, Canada

The Asset Protection Manager will oversee the asset protection efforts in all Retail and Outlet stores in Canada and in the states of: Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy violations and furnish those results the VP of Asset Protection as well as Human Resources.
• Reviewing an analyzing incident reports generated from the stores...

Regional Loss Prevention Manager
Antioch,  CA

The Regional Loss Prevention Manager works under the direction of the Regional Director of Loss Prevention. Implements company programs relating to shortage control, theft resolution, and safety. Oversees and works with investigations staff to identify and resolve internal and external theft cases. Serves as a role model for all store and district personnel. Works as a liaison between National Stores Inc. and the criminal justice community...


Loss Prevention Manager
Chicago, IL

The Loss Prevention Manager is responsible for monitoring the performance and minimizing the losses experienced in the bowling centers operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will investigate incidents of fraud, theft, policy violations, allegations of wrongdoing or any other activities that have or potentially could adversely affect the bowling centers... 


Loss Prevention Business Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives... 

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Daniel Reeves
named Loss Prevention District Manager for Brookstone

Jacques Leon
named Asset Protection Manager for Macy's Valley Fair.

Sheldon Carlson
named Regional LP Manager for Family Dollar.

Ron Horn
promoted to Regional Manager Supply Chain - Assets and Profit Protection - Southeast for Sears Holdings Corporation.

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5 Ways to Build a Team that Cares
A team that cares is a team that will have each other's backs, share each other's visions and build a culture of loyalty and trust. Here's how you can build a team that cares and enjoy the benefits of having such a great team. No sour grapes

10 Simple Things that Teams Expect From Their Leaders  In order to build a great team, leaders must first understand their team's perspective, expectations and their values. Here are ten things that teams expect from their leaders that help everyone be successful. Have their back

7 Building Blocks of Effective and Creative Teamwork  Effective and creative teamwork are two separate things, but they both come from the same fundamental building blocks. Here's what you need to get your team productive and creative together. Time together

3 Fresh, Fun Ideas to Bring Your Team Together  Team building activities are great ways to bring teams closer together, get to know each other better and grow their ability to problem solve and throw ideas off of each other. Here's some great and fun ideas for you to use! Survivor

Sponsor the "Your Career" section of the Daily

How you leave an employer and how you start at a new employer are very critical segments of time because they can tend to label executives and those labels can last a very long time. Interesting how short the time periods are relative to an executive's actual career. But the exiting process and the on-boarding periods leave long term impressions that follow executives. Regardless of why an executive leaves the important thing is to leave professionally, quietly, and making sure the employer has a detailed report on all of your projects and work. And most certainly respect their intellectual property which in today's world virtually every company has been a victim of intellectual property theft. According to most recent surveys 33% of employees have stolen intellectual property and this is a major concern for every company and is the primary reason some employers require the departing executive to leave the day of their resignation.

Just a Thought,

Gus Downing

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