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Jan. 15-17

RILA Retail Supply Chain Conference 2017
Feb. 12-15

Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

FMI 2017 ASAP Conference
March 20-22

IAI Elite Training Day
April 4-5

ISC West
April 6-8

RILA AP Conference 2017
April 9-12

NRF Protect 2017
June 26-28

ASIS International
63rd Annual Seminar

Sept. 25-28

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Axis Communications
Hedgie Bartol

LPNN Quick Take #7

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America's LP Teams

From the D&D Daily 2016 GLPS's

BJ's Wholesale Club Asset Protection 2016

In photo from Left to right: Michelle Connolly (AP Operations Mgr.), Nick Grote (EH&S Mgr.), Ariel Demers (AP Field Support Coordinator), Archie Hogue (VP Asset Protection & Safety), Thao Lam (Regional Asset Control Mgr.), Amy Rohne (Regional QA & Food Safety Mgr.), Erica Austin (Regional QA & Food Safety Mgr.), Brendan Fitzgerald (AVP Asset Protection Operations), Michele Grimes (Regional Asset Control Mgr.), Cristina Illiano (Regional QA & Food Safety Mgr.), Marshall Shepherd (AVP Asset Protection), Heather Zwerling (Regional Asset Control Mgr.), Marcia Wood (AVP Asset Protection), Linda Potter (Regional Asset Control Mgr.), Dawn Sneddon (Regional Asset Control Mgr.), Bill Peters (AVP Safety), Megan Parker (Regional Asset Control Mgr.), Mike Geoffroy (AP Operations Mgr.), Dale Sonnenberg (Regional Asset Control Mgr.), Chris Thomas (Regional Asset Control Mgr.), Melissa Gordon (EH&S Mgr.), Eric Sweichowski (Regional QA & Food Safety Mgr.), Mariano Cuesta (Regional Asset Control Mgr.), Teresa Thompson (Regional QA & Food Safety Mgr.), Tom Battinieri (Regional Asset Control Mgr.), Jhanelle Brown (Regional QA & Food Safety Mgr.), Devon Deihl (Regional QA & Food Safety Mgr.), Lee Reeves (Regional Asset Control Mgr.), Derek Schreck (Regional Asset Control Mgr.)


DICK's Sporting Goods Recognized for LP Innovation, Excellence
Tyco Retail Solutions today congratulates its customers, lululemon, DICK's Sporting Goods, PetSmart and Johnston & Murphy, on industry award recognition for retail innovation and store operational excellence.

At the Retail TouchPoints Store Operations Superstar Awards, DICK's Sporting Goods was honored in the category of Loss Prevention for its use of IP video surveillance and RFID technology for loss prevention in stores. This leading sports and fitness specialty retailer was an early adopter of both technologies, including Sensormatic Synergy storefront detection system, and DICK's innovative use of LP technologies to advance the shopper experience revolutionized how the company successfully utilizes new IoT store data. 

At the Innovative Retail Technologies Retailer Innovation Awards, DICK's Sporting Goods won in the Loss Prevention category. The company's innovative use of technology including migration to IP video, data analytics, EAS and RFID supports their overall LP strategy in protecting the brand. Leveraging RFID technology for LP drives a much bigger benefit beyond just shrink reduction, and is also foundational to the company's larger omni-channel initiatives and store fulfillment strategies. yahoo.com

CEO Says 1,014 is "Too Many" Stores
J.C. Penney poised to close more stores
Discount department store chain J.C. Penney is prepared to shutter locations that don't meet its "brand standard," CEO Marvin Ellison said on Wednesday at the Weitzman Annual Forecast conference, The Dallas Morning News reports.

While a J.C. Penney spokesperson told Retail Dive via email Thursday morning that "We have not made any announcements regarding store closures," Ellison on Wednesday called Penney's store total of 1,014 "too many," and said that the company hadn't adequately invested in its stores, the News said. He also called on mall developers to work more closely with retailers to bring malls into the omnichannel age, by consolidating fulfillment and deliveries, and to ensure that malls are themselves well cared for and appointed and cater to the neighborhoods they're in. retaildive.com

Guns in the Workplace: New Challenges Presented by Increasing State Regulation
One of an employer's most basis goals is ensuring that it provides a safe workplace for its employees. The debate over gun control laws is a vigorous and passionate one, and the issue of gun possession rights in the workplace has become a major component of that public discussion. According to the Bureau of Labor Statistics, work-related homicides claimed the lives of an average of 551 workers per year from 2006 to 2010, and shootings accounted for 78 percent of all workplace homicides in 2010. Accordingly, many employers have been looking to develop specific policies addressing the possession of firearms in the workplace. In formulating such policies, one of the paramount considerations must be the many state laws limiting employers' ability to restrict employees' gun possession. corpcounsel.com

More gas hike protests in Mexico a day after clash at border
Thousands of Mexicans marched in the capital Monday to complain about a gasoline price increase, demonstrating a day after police in Sonora state fought a pitched, three-hour battle to free a border rail crossing blocked by protesters. Demonstrators have been protesting across Mexico against a 20 percent hike in gasoline prices that took effect on New Year's Day, and the anger has occasionally erupted into violence, including several days of looting last week.

The government said 11 trainloads with about 1,000 cars of merchandise headed for the United States were backed up by the protest. It said the blockade had threatened to temporarily shut down Ford Motor Co.'s stamping and assembly plant in Hermosillo.

Within hours of the meeting, several thousand people marched along Mexico City main boulevard calling for Pena Nieto's resignation and burning him and U.S. President-elect Donald Trump in effigy.

Protests have largely been peaceful, and the looting seen last week has largely subsided. Hundreds of businesses were ransacked and more than 1,500 people were detained during that unrest. azdailysun.com


Virginia Retail Merchants Association against rasing Felony Threshold
Gov. proposes raising felony threshold from $200 to $500 in speech to VA legislature

Governor Terry McAuliffe presented his State of the Commonwealth Address to the elected members of the Virginia General Assembly. In his speech, he proposed increasing the felony larceny threshold from $200 to $500 as one way to reform the criminal justice system in Virginia. The Governor stated that every single proposal he was making tonight is tied directly to building a new Virginia economy that creates opportunity for families from every walk of life and every corner of the Commonwealth. But what about the families of small businesses that are victims of shoplifting and organized retail crime or the large retail companies that have come to Virginia and provided thousands of jobs? It is no secret that two iconic retailers are closing a large number of stores in the United States. Anyone who thinks that retail crime doesn't hurt businesses, jobs or an employee's end of day earnings, is mistaken. Virginia Retail Merchants Association opposes any increase of the Commonwealth's threshold for felony larceny. The Governor points out that Virginia is fiftieth out of fifty for the lowest felony threshold in the nation. VRMA is proud of Virginia's business-friendly threshold level. Our retailers that have locations in other states are the most vocal of our members of keeping the threshold low and tough on criminal activity. Organized retail crime in the United States has grown exponentially. augustafreepress.com

Top 10 Workplace Trends:
#1 Ending Annual Performance Reviews

The Society for Industrial and Organizational Psychology (SIOP) has published its fourth annual Top 10 Workplace Trends list. Several of the trends on this list signify great changes in the way workplaces function. It appears "change" will be a major trend itself in organizations this year.

#1. The Changing Nature of Performance Management

How to evaluate and manage performance has been one of the key issues organizations have faced in recent years. News headlines have focused on large corporations ending annual performance reviews and ratings, but what will take their place? As organizations continue to face issues with traditional performance management systems proving ineffective or having a negative impact on engagement and culture, they can expect a greater need to think outside the traditional performance review box and focus more on evolving and redesigning performance management systems, rethinking annual reviews and ratings and evaluating goal setting.

Organizations can expect to rely less on once-a-year performance appraisals and more on frequent feedback and coaching to put the focus on improving performance. Strategies, such as continuous performance management, will lead to a greater emphasis on real-time feedback, daily manager-employee relationships and an increased need for managers to acquire the skills to coach and deliver timely feedback to employees.

2 through 10 appearing over the next 9 days. ehstoday.com

In-Store Declines Drag Down Traditional Retailers
Online sales for brick-and-mortar retailers rise, but Amazon still dominates

The shift to online shopping left chains with physical stores behind this holiday season. First Data Corp., which tracked credit, debit and other card transactions at one million U.S. merchants, estimates that online sales increased nearly 11% from the previous holiday season, compared with just 2.7% growth at brick-and-mortar stores.

The divergence between declining foot traffic at physical stores and gains online played out across the industry. Macy's Inc. and Kohl's Corp. on Wednesday both reported weak holiday sales, and cut their earnings forecasts for the current fiscal year. Barnes & Noble Inc., L Brands Inc. and Sears Holdings Inc. followed Thursday with their own disappointments, sending a number of retail stocks down during the day's trading. wsj.com

The Job Market Is Heating Up for Fast-Food Workers
In today's tight labor market, restaurants are embroiled in a full-on food fight over workers. The rank-and-file is winning referral bonuses, free meals and days off, and the scarcity of candidates may be raising the minimum wage without help from lawmakers. yahoo.com

Teen apparel retailer Aéropostale reopening 500+ stores

Target Will Close Its Remaining Portrait Studios

FedEx to offer package dropoff, pickup at Walgreens

Inside Sears' death spiral:
How an iconic American brand has been driven to the edge of bankruptcy

Trump: Shop LL Bean, don't boycott it

Bend, OR: Fed-EX Distribution Center forced to Close: Roofs buckle under snow weight in Bend


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How much is a data breach going to cost you?
Average cost is $4M
Here are the factors to consider

A recent IBM study found that the average cost of a data breach has hit $4 million - up from $3.8 million in 2015. There are countless factors that could affect the cost of a data breach in your organization, and it's virtually impossible to predict the exact cost. You might be able to estimate a range with the help of a data breach calculator, but no single tool is perfect. BitSight looks at a number of factors companies should keep in mind when it comes to calculating the actual cost of a future data breach.

Location, type of currency and company size
Even simple things like exchange rates of the currency your business predominantly uses can impact the cost of an information security breach. If you are a small shop that deals with limited (or no) customer data, the cost of a data breach may be significantly lower than what a larger corporation may experience.

Industry and type of data or records held
The type of data lost in a breach is one of the largest factors in what it will cost you. If you only lose email addresses, it is probably not going to be as big of a payout as if you lose personally identifiable information (PII), sensitive customer data (like Social Security numbers), payment card information, private health information (PHI), etc. The more sensitive the record is, the more costly the breach will be. For example, if you lose payment card information, you may need to offer free credit monitoring to those affected. Or, if you've compromised customer health data, you may be subject to regulatory fines from governmental agencies.

The root cause of the breach
The root cause of a breach can certainly influence the number or type of records lost, which correlates to cost. For example, if the breach is caused by a third party. In a recent study, the Ponemon Institute found that "breaches involving third-party organizations remained the most costly."

Operational costs
If breached, this could slow, disrupt, or completely halt operations. For example, for a retail business, it could mean a loss in sales. In a service business, it could mean the loss of the ability to provide customer support.

Breach aftermath
If a company suffers a data breach that is the result of poor security practices, it may want to double down on its security investments-which will come at a cost. Some hardware or software may require replacement or security upgrades post-breach. And some organizations may realize they are understaffed with security professionals and need to hire a new IT professional, CIO, or CISO.

Investigative costs
If you need to bring in a third party to investigate your data breach-or even the FBI-these services will cost you up to six or seven figures depending on the size of the attack. csoonline.com

Trump transition taps Giuliani to assist cybersecurity efforts
Former New York City Mayor Rudy Giuliani will be offering the Trump transition "expertise and insight" on cybersecurity problems, according to President-elect Trump's transition team, and will lead a series of upcoming meetings with the private sector on cyber concerns.

The president-elect announced today that Giuliani will share his knowledge on private-sector cybersecurity problems and "emerging solutions," while he remains in the private sector. insidecybersecurity.com

Helzberg Diamonds Seeks to Strengthen Payment Security
with NCR Connected Payments

NCR Corporation (NCR), a global leader in omni-channel solutions, announced today that Helzberg Diamonds, one of North America's leading jewelry retailers, has implemented NCR Connected Payments to help with its payments security. Helzberg is using the cloud-based payment solution to manage its daily operations related to bank card payments across its network of stores. yahoo.com

Wal-Mart tries Scan and Go again to bypass checkout lines
Wal-Mart has re-launched "Scan and Go," a mobile application for Android devices released on Google's Play Store, designed to help consumers avoid long lines while grocery shopping at its Rogers, AR store, according to Tech Times. Originally piloted in 2012, the app is a self-scanning system. Once opened on a phone or tablet, it allows consumers to either scan the barcode of any items in their shopping cart or enter them manually. When everything is scanned, they simply pay online and can leave without having to wait in line. retaildive.com

Australia: Uber account information being sold on dark web for as little as $4
Australian Uber users have been warned to remain vigilant about their account information after one user was charged hundreds of dollars in trips while she was asleep. Melbourne Uber user Sodany Quinn's credit card was getting a good workout by the ride-sharing service, in the form of $600 worth of trips charged in British pounds and Euros. 9news.com

Senior Director Security posted for Genuine Parts Company in Atlanta, GA
Candidate will be a Sr. Director of Enterprise Cyber Security, responsible for leading and overseeing enterprise-wide security in choosing, deploying, and managing IT security solutions in a demanding environment. Work closely with the VP of Corporate IT, Corporate CIO and Subsidiary CIOs. The ideal candidate will have a minimum four year degree in Computer Science or related field, have 10+ years in cyber security, and outstanding problem solving skills.

Must be able to define business risk associated with the many ongoing security initiatives within GPC and guide the business towards decisions that will mitigate that risk without hampering the ability to conduct business. genpt.com

Survey: Proliferation of Mobile Devices is Driving the Rapid Shift to Unified Commerce

KFC China is using facial recognition tech to serve customers - but are they buying it?

Washington DC first US city to test droid food delivery

David Hardeman Joins CONTROLTEK as New Director of Client Solutions Delivery

CRANFORD, N.J., (Jan. 11, 2017) - CONTROLTEK announced today the addition of David Hardeman as director of client solutions delivery. Hardeman brings more than 30 years of experience in the security and life safety electronics, manufacturing and retail support industries.

"David's keen understanding of the needs of the retail industry and his determination to provide innovative product solutions make him a great asset to our team and the clients we serve," said Tani Vatoci, chief information officer of CONTROLTEK. "As we continue to expand our solutions offerings and grow the number of customers we serve, David's strategic planning and operations management expertise will help streamline and enhance our clients' experience."

"What excites me the most about joining CONTROLTEK is the way the company approaches clients' challenges with innovative solutions and fanatical customer support," says David. "With open collaboration between internal teams and our clients, and implementation of forward-looking technologies, we are perfectly positioned to deliver an unmatched level of quality in installations and client support."

Prior to joining CONTROLTEK, Hardeman served as director of North American Field Services Organization at Checkpoint Systems where he was responsible for fulfillment of customer services, talent development and operations management. Hardeman also served as director of field operations at Sonitrol. He holds a certificate in general management from the University of Texas McCombs School of Business.

Since 1976 CONTROLTEK has been offering secure packaging products that help the nation's leading banks, armored couriers and retailers transport cash safely and securely. The company's expanding line of inventory protection and visibility solutions also helps retailers protect their merchandise better and run their operations more efficiently. As a second-generation family owned business, with a history of stable growth and a reputation for strong customer focus, CONTROLTEK continues to deliver on its mission every single day: to enable commerce through innovation


Live interviews from the NRF Big Show January 2016

Whether you operate a single retail location or a national chain of stores, Protection 1 will provide outstanding security, differentiated by careful attention to detail - from installation through ongoing services, like data monitoring and accurate billing. Their goal is to help you maximize ROI for your loss prevention programs by leveraging your current legacy equipment while quickly incorporating new integrated solutions. Hear from Jim Shepherd, National Accounts Manager for Protection 1, how their dedication to outstanding customer service and their ability to address the industry's latest security challenges has helped Protection 1 continue to grow.

LPNN Quick Take #8

Buckle up, folks, because there's so much more to come from LP's Digital Fast-Break Conference - filmed LIVE at the NRF Big Show in NYC. In this Quick Take, MCs Amber Bradley and Joe LaRocca run through the upcoming retailer portion of the day. Also, learn which of them shares their name with a movie star.

Solution Providers: Have a video or commercial you want to publish? Contact us

EBay Escalates Battle Against Counterfeits with Authentication Program
EBay believes its authentication program will give a lift to commerce on its site

EBay Inc. states that only a "small fraction" of the merchandise transacting through its online marketplace is counterfeit. Nevertheless, the company is stepping up its longstanding fight against illegal goods by rolling out an authentication program called "eBay Authenticate" later this year.

The program will provide, for a fee, authenticators to both sellers and buyers for a two-fold purpose - to boost business and give shoppers on eBay greater confidence that when they buy high-end merchandise, they're getting what they expect to get. If after someone buys a product and an eBay authenticator determines it's a counterfeit, eBay will double your money back, Chambers said.

The program will launch with handbags, considered the category most widely counterfeited, and will expand to other categories typically subjected to counterfeiting.

Authenticators will be utilizing a variety of means to determine if a product is counterfeit or not, including technology, image detection and manual examinations.

Regarding the fees charged to buyers and sellers, "It will be competitive," Chambers said, and depend on how much time and labor is involved in examining a product, such as whether it requires just a visual examination, or a greater amount of labor, that for example, could involve opening the back of a Rolex watch.

"On eBay, there is an incredibly low instance of counterfeiting. It's a tiny fraction," said Chambers. "We have spent many years eliminating counterfeits. They're virtually eliminated. EBay Authenticate is really taking it to the natural next step." wwd.com

Fitbit targets supply chain interception in trademark suit
Products meant for recycling were put into counterfeit packaging, resold online
The technology fitness company argued that the defendants sold non-genuine versions of Fitbit products on e-commerce sites, including Groupon, eBay and Overstock. "These products were originally manufactured by Fitbit, but because they did not meet Fitbit's high quality standards, they were designated to be scrapped and/or recycled," according to the suit (pdf). The sellers intercepted Fitbit's supply chain and the products were placed in "counterfeit packaging" and resold through numerous online retailers under the guise that they were "refurbished" genuine Fitbit products. The suit said that on Groupon alone, the defendants have sold more than 200,000 'Fitbit' products over the past two years. In addition, $80,000 worth of fake 'Fitbit' products have been sold on eBay in that time, the suit said. worldipreview.com

Rolex fights online sellers in TM claim
Watchmaker Rolex has taken on two sellers in a trademark infringement suit, accusing the pair of selling counterfeit goods on classified advertisements website Craigslist. Rolex accused the two sellers, operating under the name Pretty Please, in a complaint (pdf) for counterfeiting and trademark infringement filed at the US District Court for the Central District of California on Thursday, January 5. Watches made by Rolex are identified by the trade name and trademark 'Rolex' and one or more of the Rolex registered trademarks, such as 'Daytona', 'Explorer' and 'Oyster'. worldipreview.com

Amazon to Create More Than 100,000 New Jobs in U.S. over the Next 18 Months
Over the past five years, Amazon created over 150,000 jobs in the United States, growing its workforce here from 30,000 employees in 2011 to over 180,000 at the end of 2016. Today, the company announced that it plans to create an additional 100,000 full-time, full-benefit jobs in the U.S. over the next 18 months. br />
These new job opportunities are for people all across the country and with all types of experience, education and skill levels-from engineers and software developers to those seeking entry-level positions and on-the-job training. Many of the roles will be in new fulfillment centers that have been announced over the past several months and are currently under construction in Texas, California, Florida, New Jersey and many other states across the country. In addition to direct job creation, Amazon businesses like Marketplace and Amazon Flex will continue to create hundreds of thousands of jobs for people across the U.S. who want the flexibility to start their own business, work part-time or set their own schedule. businesswire.com

Knox County, TN: KCSO, lawmakers crack down on Retail Crimes
East Tennessee law enforcement and lawmakers are working together to crack down on organized retail crime. The Knox County Sheriff's Office Organized Retail Crime Task Force arrested 309 people from Nov. 21 through Dec. 28, 2016. Twenty-eight of those were juveniles. Officers recovered about $50,000 in stolen property. "We concentrate on the retail crime a lot during the holidays, but it's a problem that happens year round," said Lee Tramel, chief of administration for KCSO. KCSO opened a precinct in the Turkey Creek area in May 2016, Tramel said. Deputies are working to combat the number of retail crimes. "We have a great deal of problems with retail crime in this area," Tramel added. He said KCSO has done a good job combating the problem in the last few years, but they may soon be receiving some help from East Tennessee lawmakers in Nashville. Rep. Jason Zachary, R-Knoxville, said during a recent taping of Inside Tennessee that he plans to file a bill to tighten laws surrounding organized retail crime. wbir.com

Taunton CVS employee allegedly stole $12,000 in prescription drugs
A CVS pharmacy technician who admitted to stealing more than $12,000 in prescription drugs from the Taunton store where she worked is facing two criminal counts, according to police. Police say they were called to the CVS at 7 Washington St. on Monday where they met with a loss-prevention employee who had detained Toscano, who had been employed as a pharmacy inventory technician. During that investigation, according to the theft-prevention employee, Toscano on "several occasions" had been caught in the act by the store's closed-circuit television system concealing prescription drugs on her person and then leaving the premises, police said. The total value of the stolen drugs - the type and variety of which were not identified by police - was $12,539.95, police said. Toscano, police said, acknowledged to them that she voluntarily had submitted a written and signed statement to the loss-prevention worker in which she admitted the series of thefts. tauntongazette.com

Hamburg, NY: Police looking for suspects who stole over $12,000 worth of merchandise from Walmart
The Town of Hamburg Police Department needs help identifying the individuals pictured in the surveillance video. Police are looking to interview these suspects regarding a Walmart theft of over $12,000 worth of merchandise. wkbw.com

Hoover, AL: Pair steals $7,500 worth of eyeglasses
Police are looking for a couple who allegedly stole more than
$7,500 worth of eyeglasses from a local store-and could be connected to similar thefts in other parts of the country. Hoover Police Department released surveillance images, obtained from investigations in Arizona and California, of a man and woman wanted for questioning related to a felony first-degree theft of property from LensCrafters. shelbycountyreporter.com

Santa Anna, CA: Serial Shoplifter arrested; hit 8 Orange County cities to feed his Heroin Habit 
A man was arrested Tuesday morning on suspicion of being a serial shoplifter - repeatedly terrorizing retailers and their employees in at least eight Orange County cities for about a year by brandishing a replica gun and swiping high-end merchandise - to feed a heroin addiction, police said. Hector Maldonado Ibarra, 29, was arrested after police served a search warrant at his Santa Ana home, discovering thousands of dollars worth of merchandise and drug paraphernalia, said Cpl. Anthony Bertagna of the Santa Ana Police Department. Inside the home, police found: Gucci and Michael Kors handbags. Children's clothes. Perfumes. They were all stolen, Bertagna said. abc7.com

St. Louis, MO: Galleria Macy's hit by Smash & Grab thieves, thousands in wristwatches stolen
Thieves broke into a Macy's store and stole thousands of dollars worth of wristwatches, Richmond Heights Police said. The group hit the St. Louis Galleria Macy's in the overnight hours January 6. At about 1:45 a.m., officers responded to the south entrance of the department store. The doors had been shattered from a landscaping stone. The same stone, police said, was used to shatter a display case containing wristwatches. Some wristwatches by Guess and Fossil were left behind. But it appears that the suspects made off with several other high-dollar watches. fox2now.com

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Shootings & Bomb Threat

Omaha, NE: Employee injured in Parking lot shooting at Nebraska Furniture Mart
In addition to investigating a pair of murders early Wednesday morning, Omaha Police are also investigating a shooting that injured Jared Clawson, 37, in the parking lot of the Nebraska Furniture Mart. That incident happened around 5 a.m on Wednesday. Clawson, an employee of the Furniture Mart, was shot and critically injured but he is expected to recover. wowt.com

Bettendorf, IA Officer cleared in shooting of teen inside Home Depot store
County Attorney Mike Walton said that Lt. Kent Keeshan's use of deadly force was reasonable under the circumstances and was justified in shooting and wounding a man who pointed at the officer what turned out to be an airsoft gun. Keeshan shot 19-year-old Joshua Price, of Bettendorf, on Dec. 19 inside a Home Depot store. Police say Price was suicidal and had taken the store manager hostage after ordering him to evacuate the store. Police say Price released the manager before the confrontation with Keeshan. Only Price was wounded. kcci.com

UPDATE: Wheaton, MD: Teen Arrested in double Murder at Wheaton Mall
Two men who were stabbed inside a mall in downtown Wheaton on Tuesday were killed after a confrontation with the suspect, police officials said."There was some previous interaction between the parties," Capt. Paul Starks, a Montgomery County Police spokesman, said Wednesday. The violence appears to have been contained to those involved in the incident. "We don't believe this single event impacts the safety of the mall or the surrounding areas," Starks said. At 3:17 p.m. Tuesday, police were called to the Westfield Wheaton mall for a reported assault and stabbing on the lower level, in front of the Hollister Store near J.C. Penney, police said. wtop.com

Little Rock, AR: Man driving away from a strip mall opens fire, hits vehicle, store
An Arkansas man ducked for cover as a gunman fired off several rounds outside a Little Rock shoe store Tuesday evening. Officers arrived at Walter's Red Wing Shoes, located in a strip mall at 7515 Geyer Springs Road, around 6:30 p.m. and spoke with a 34-year-old Little Rock man in the parking lot. The man told police he was chatting with a friend near his car when a stranger drove up in a black, four-door Honda. The man in the vehicle told the friend he was the 34-year-old man's "homie," the report said. Then, as the driver pulled out of the parking lot, he began shooting, police said. Four rounds were found a vehicle, and at least one bullet struck the facade of the shoe store, police said. No injuries were reported. arkansasonline.com

Steubenville, OH: No bomb found at Fort Steuben Mall
The Fort Steuben Mall was evacuated on Wednesday afternoon around 2 p.m., after officials said a bomb threat was called into Sam Goody. After a thorough search, no bomb was found. wtov9.com

Robberies & Thefts

Detroit, MI: Police investigating smash-and-grab at market
Police are on the scene of a smash-and-grab at a grocery store overnight in Detroit. The incident happened at the Buchanan Market. The market is on Buchanan Street on Detroit's southwest side. It looks like the criminals used a sledgehammer to pound a large hole in the side of the store, big enough for someone to slip inside. wxyz.com

Skowhegan, ME: Police Identify Rite Aid Robbery Suspect
Police believe they know who walked into a Rite Aid in Skowhegan earlier this week and demanded drugs. 26-year-old Damien Towers is identified as the robbery suspect. A man in a hooded sweatshirt went into the store and handed the pharmacist a note demanding prescription drugs. No weapon was displayed and no one was hurt. wabi.tv

Opa-locka, FL: Jewelry Store Robber arrested after police chase ends in crash
A jewelry store robbery suspect was arrested Wednesday after a police chase ended in a crash in Opa-locka. The crash was reported in the eastbound lanes of State Road 9 just east of Northwest 22nd Avenue. At least three vehicles, including a tractor-trailer, appeared to be involved in the crash. local10.com

San Diego, CA: Three Sought in Smash-and-Grab Oak Park Jewelry Store Heist
San Diego Police sought Wednesday three masked men who carried out a smash-and-grab robbery at a jewelry store in an Oak Park shopping center and shot at a customer who had followed them as they fled. One of the robbers held the owner of Westover Jewelry at gunpoint while the other two used hammers to open display cases. The trio fled with an unknown amount of stolen jewelry and drove off. A customer attempted to follow them, but apparently backed off after being shot at, though not hit. timesofsandiego.com

Cypress, TX: 2 CVS store smash-and-grabs under investigation
Sheriff's deputies and police are investigating two smash-and-grabs reported at area CVS stores. The front of the CVS store on Barker Cypress and West Road was smashed in sometime early Wednesday morning. Deputies were called to the scene, but no further info was immediately released. As of 5 a.m. officials were still at the store investigating. A short time later, another smash-and-grab was reported at a CVS store on FM 2920 at Falvel in the Spring area. Police are investigating to see if the crimes are related. khou.com

Brockton, MA: Over 2,300 pills in robbery of Brockton CVS
A man who robbed a 24-hour Brockton CVS early Wednesday morning got away with over 2,300 prescription pills. Around 12:23 a.m., a man walked into the CVS and demanded that an employee and a pharmacist go to the back of the store with him and that he did not want to hurt them. enterprisenews.com

UK: Smartly-dressed armed robbers caught on CCTV snatching $135,000 worth of watches in terrifying smash and grab
Two smartly-dressed robbers held a petrified shop owner at gunpoint before snatching more than $135,000 of watches from a luxury boutique. Shocking CCTV footage shows the two thieves rampaging around the store before smashing their way out with a hammer. They fled down an alleyway near to the Luxe Watches store with their haul, which included a Audemars Piguet watch worth more than $79,800 and a $8,000 Rolex. mirror.co.uk

Piercing Pagoda in the Holyoke Mall, Holyoke, MA reported a Grab & Run on 1/11, item valued at $659

Gordon's Jewelers in the Baybrook Mall, Friendswood, TX reported a Grab & Run on 1/10, item valued at $1,100

Zale's in the Fire Wheel Town Center, Garland, TX reported a Distraction Theft on 1/7, item valued a $5,559

Counterfeit Goods

Puerto Rico: U.S. Customs seizes $2.6M worth of fake luxury watches
Authorities in Puerto Rico have seized $2.6 million worth of fake luxury watches they say were illegally imported from China. U.S. Customs and Border Protection said Wednesday that they confiscated 20 watches that claimed to be brands including Cartier and Patek Philippe. It is the fourth such multimillion-dollar seizure of counterfeit goods that federal authorities in the U.S. territory have made in recent months. wdtn.com

Apple - Charleston, SC - Burglary
Clothing Store - Oxnard, CA - Armed Robbery
CVS - Brockton, MA - Robbery
CVS - West Haven, CT - Armed Robbery
CVS - Olive Branch, MS - Armed Robbery
Dollar General - Killeen, TX - Robbery
Donut Shop - Oxnard, CA - Armed Robbery
Dunkin Donuts - Columbia, SC - Armed Robbery
Family Video - Kettering, OH - Armed Robbery
McDonalds - Detroit, MI - Armed Robbery
Nebraska Furniture - Omaha, NE - Shooting, 1 employee wounded
People's Project LA - Studio City, CA - Robbery
Red Wing Shoes - Little Rock, AR - Shooting/ no injuries
Rite Aid - Philadelphia, PA - Armed Robbery
Rite Aid - Skowhegan, ME - Robbery
Rockbrook Camera - Lincoln, NE - Burglary
S&H Food - Oklahoma City, OK - Armed Robbery
Simple Simons - Ramona, OK - Burglary
Target Liquor - Little Rock, AR - Burglary
Verizon - Plano, TX - Burglary
Walmart - Topeka, KS - Robbery
7-Eleven - Fresno, CA - Armed Robbery
7-Eleven - Goshen, IN - Armed Robbery
7-Eleven - Suffolk County, NY - Armed Robbery
7-Eleven - Kansas City, NO - Armed Robbery


Daily Totals:
18 robberies
5 burglaries
2 shootings
0 killed

Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Loss Prevention & Safety
Westlake Village, CA

The purpose of this job is to develop and implement programs and activities for the Loss Prevention department, to include inventory control and shrinkage protection, investigations, safety and health, and bad debt...


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...

Director, Loss Prevention
New York, NY

Maintain inventory levels and reduce loss. Responsible for developing and maintaining the strategy for reducing shrink and increasing profitability within the Fashion division. Building programs to sustain a high level of Loss Prevention awareness in our boutiques, and support our MBR partners and corporate partners...


Global Security & Retail Loss Operations Manager
San Francisco, CA

The Global Security & Retail Loss Operations Manager will be responsible for the strategic planning and execution of projects/programs. You will ensure that projects are completed on schedule and to the scope established and agreed upon with key stakeholders...

Sr. Manager Loss Prevention
Toronto, Ontario, Canada

The Asset Protection Manager will oversee the asset protection efforts in all Retail and Outlet stores in Canada and in the states of: Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy violations and furnish those results the VP of Asset Protection as well as Human Resources.
• Reviewing an analyzing incident reports generated from the stores...

Regional Loss Prevention Manager
Antioch,  CA

The Regional Loss Prevention Manager works under the direction of the Regional Director of Loss Prevention. Implements company programs relating to shortage control, theft resolution, and safety. Oversees and works with investigations staff to identify and resolve internal and external theft cases. Serves as a role model for all store and district personnel. Works as a liaison between National Stores Inc. and the criminal justice community...


Loss Prevention Manager
Chicago, IL

The Loss Prevention Manager is responsible for monitoring the performance and minimizing the losses experienced in the bowling centers operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will investigate incidents of fraud, theft, policy violations, allegations of wrongdoing or any other activities that have or potentially could adversely affect the bowling centers... 


Loss Prevention Business Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives... 

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Emilio Maldonado
named District Asset Protection Manager - Central Washington for Albertson's-Safeway.


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How to Give Feedback that Build Trust in a Relationship  Giving feedback to a person is a 'moment of trust.' This will either build the level of trust or erode it with that person. Here's how you can give feedback with care so that the trust in your relationship will increase. Control context

The Simple Way to Give Difficult Feedback  There's a fine balance you need to have when giving people feedback. It requires you to be honest and compassionate in order to provide effective feedback. Here's a simple, five-step process to provide feedback that may be difficult to say otherwise. Check yourself

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One of your primary objectives in any negotiation should be to show a positive, upbeat and an enthusiastic approach to the entire process regardless of the offer. Always wait for the details before accepting any offer because the devil may be in the details. Remember, the hardest thing to negotiate is the benefits because of precedent-setting company standards. If you prepared the employer before the offer with a written (emailed) list of your entire current package in detail, it can make it easier to discuss when it counts the most.

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