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 January 14, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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Opening Comments
Gus Downing

WG Security Products
Ed Wolfe, VP Business Development

Doug McHose, President

View all episodes here


James Stark was named Director of Loss Prevention
for Pier 1 Imports.

James was previously the Director of Loss Prevention - Corporate Investigations, Central Operations and Supply Chain for Neiman Marcus. He was also a Loss Prevention Manager for Saks Fifth Avenue. Congratulations James!
Aaron Hancart, CFI was recently named Director of Asset Protection for The Cellular Connection.
The Cellular Connection is America's best and largest Verizon Premium Retailer with nearly 500 stores from coast to coast. Aaron has spent the better part of the last year building the Asset Protection department from the ground up. Over the past decade he has held various Asset Protection and Operational positions with Target, Dick's Sporting Goods and JC Penney. He earned his Bachelor of Arts degree in Criminal Justice Studies from the University of Dayton before a stint in Federal Law Enforcement. Congratulations Aaron!


2016's GLPS's - Group LP Selfie's
Your Team - Your Pride - Our Industry
One Team at a Time

The Home Depot Gulf Region's Territory
Operations Manager Team

Driving A Culture of Operational Excellence Through Process and People"


Pictured from left to right: 
RDO-Neal Jones, Territory Operations Manager Katie Klingler, Territory Operations Manager Brandon Moore, Territory Operations Manager Mike Denby



Jakarta, Indonesia - Starbucks hit in deadly attack that killed at least seven - ISIS claims responsibility
The Islamic State claimed responsibility for an attack in the Indonesian capital of Jakarta on Thursday that left seven dead including five attackers. At least three bombs exploded near a Starbucks cafe in downtown Jakarta, and gunmen attacked a police post and other locations, authorities said. Analysts said the attack was the work of a sophisticated terrorist cell operating in the country. Five attackers in the assault, which police said sought to mimick the Paris attacks on Nov. 13 that killed 130 people. Thursday's assaults took place in a busy shopping area close to many embassies and a United Nations office.

Indonesia's coordinating minister for politics, legal and security affairs, Luhut Binsar Panjaitan, told journalists after reviewing the blast scene at Starbucks that fast-acting police prevented further carnage. "This is suicide bombing, one was entering Starbucks and then three others tried to attack with thrown bombs. Those (attackers) were shot" by police, Panjaitan said.

Tri Seranto, a bank security guard, told The Associated Press he saw at least five attackers, including three suicide bombers who exploded themselves on their way into the Starbucks in downtown Jarkarta. Seranto said he was out on the street when he saw the three men entering Starbucks and saw them blowing themselves up one by one. He said the other two attackers, carrying handguns, entered a police post from where he heard gunfire. He said he later saw one policeman dead and three seriously wounded. But a police spokesman denied the attackers blew themselves up. He said they may have thrown grenades. usatoday.com

Starbucks Statement on Attacks in Jakarta, Indonesia
We are deeply saddened by the senseless act that has taken place in Jakarta; our hearts are with the people of Indonesia. Amidst the attack in Jakarta, initial reports are that an explosion took place close to our store in the Skyline building. One customer sustained injuries; our partners (employees) are all confirmed to be safe. While this store will remain closed, based on the stabilization of the situation being conveyed by local authorities, we will open all other stores in Jakarta and across Indonesia tomorrow (January 15, local time). We will continue to work closely with local authorities and look to them to provide further updates on what transpired as they learn of these details. starbucks.com

Federal agent says Iraqi refugee wanted to bomb Texas malls
An Iraqi refugee who is facing charges that he tried to help the Islamic State group wanted to set off bombs at two Houston malls, including the popular Galleria mall, and was learning how to make electronic transmitters that could be used to detonate explosive devices, a federal agent has testified. Omar Faraj Saeed Al Hardan, who came to Houston from Iraq in 2009, was indicted last week on three charges, including attempting to provide support to a designated terrorist organization. He pleaded not guilty to all three charges during a court appearance on Wednesday. U.S. District Judge Lynn Hughes denied granting Al Hardan a bond, ruling that there would be a serious risk that the Iraqi refugee would flee if released from federal custody. dallasnews.com

Grand jury indicts former Vann's Appliances CEO for fraud
A grand jury has indicated the former CEO of what was once a major Montana retailer on 200 charges of fraud, money laundering and lying. Vann's Appliances filed bankruptcy in 2012. At one point, Vann's had stores throughout Montana and was one of Consumer Reports top-rated online retailers. Now, the founder's son-in-law, George Manlove, is accused of deliberately defrauding the employee-owned company. Federal prosecutors filed a 42-page indictment against Manlove. In it, he's accused of wire fraud, bankruptcy fraud, bank fraud and money laundering.

The indictment claims he spent Vann's money to pay for his own college expenses, expensive shopping trips for his wife and daughter to New York, pricey jewelry, exclusive club memberships and paychecks for a daughter who didn't even live in Montana. The document also says Manlove knew of the pending bankruptcy in 2011 and cut hours for workers and salaries for some employees.

Prosecutors claim Manlove conspired with Vann's former chief financial officer, Paul Lyn Nisbet, to create shell companies to get loans and then used that money to buy properties which were leased back to Vann's for their personal gain, all without the approval of the company's board of directors. Nisbet has not been charged. nbcmontana.com

Ex-Dress Barn Exec. Settles SEC Insider Trading Case
A former top Dress Barn executive reached a deal with the U.S. Securities and Exchange Commission on Tuesday to settle claims over his alleged episodes of insider trading, including in the $890 million acquisition of Lane Bryant's owner. The SEC brought and settled claims against former Dress Barn Chief Financial Officer and Senior Vice President Reid Hackney. Hackney has agreed to pay disgorgement of $48,050 and a civil monetary penalty of $48,050 over accusations he twice traded on inside information about the workwear retailer's parent company, Ascena Retail Group Inc. Hackney also is barred for five years from being an officer or director of certain securities-issuing companies.

In January 2012, Texas resident Hackney allegedly made $3,300 in profit from his inside knowledge about Ascena's success in the 2011 holiday season. And two months later, after he learned of its plans to buy Lane Bryant parent company Charming Shoppes Inc., he made inside trades that earned him almost $45,000. law360.com

Sally Beauty Supply Improves Operational Performance and Enhances Loss Prevention Strategy With Profitect Prescriptive Analytics Solution
Profitect Inc., the leading prescriptive analytics provider for the retail industry, today announced its newest customer Sally Beauty Supply, the largest retailer of professional beauty supplies in the world. After evaluating several retail data solutions, Sally Beauty Supply selected Profitect for its scalability, ease of use, time to value and capacity to expand throughout the retail value chain. The leading beauty retailer experienced error-free integration into an existing point of sale system within two weeks of the Profitect installation, and is now able to identify trends and patterns associated with areas of leaking profit -- including shrink, damage, costing errors, waste, process mistakes, lack of training and more. This empowered Sally Beauty Supply to monitor and take action on sales operations for all of its 4,300 stores in the U.S., in addition to boosting its loss prevention point of sale needs and improving cashier operational performance through data-driven training. cnn.com

Gerry Weber Selects Tyco Retail Solutions' RFID-Based Inventory Visibility
GERRY WEBER, one of the most prominent and successful German fashion and lifestyle companies, has selected Tyco Retail Solutions, a leading provider of retail performance and security solutions, for its RFID initiative to enhance item-level inventory visibility and accuracy in 800 stores. Tyco's TrueVUE Inventory Visibility application will replace their existing RFID legacy solution, enabling the retailer to leverage RFID for a number of use cases in support of their business - including receiving, cycle counting, product locating, point-of-sale (POS), loss prevention, sales floor replenishment and merchandise transfer. benzinga.com

FedEx Says Most Illegal Drug Shipping Charges Outdated
FedEx is accusing the federal government of dredging up old activities in an attempt to pin the company with a criminal scheme to ship pharmaceutical drugs illegally ordered online, arguing in several motions to dismiss filed Wednesday that the bulk of the charges violate the statute of limitations. FedEx Corp. and two other entities, FedEx Express Corp. and Fedex Corporation Services Inc., were accused in a July 2014 indictment of colluding with two major online pharmacies, the Chhabra-Smoley Organization and Superior Drugs, to knowingly send packages containing illegal drugs to addicts and dealers.

FedEx responded Wednesday that 14 of the 18 criminal counts the company was slapped with predate 2009, violating the five-year statute of limitations, and urged a California federal judge to nix those counts.

The company filed two other motions to dismiss Wednesday, arguing the government couldn't tie the supposed conspiracy to the Northern District of California, where the case is being pursued, and that a money laundering charge held no weight. The money laundering charge, count 18 in the superseding indictment filed in August 2014, accuses FedEx of accepting money from those to which it shipped the packages and then passing that money onto the pharmacies. If true, that allegation would amount to straightforward sale of contraband, FedEx said.

"The 'logic' that underlies the charge, if accepted by the courts, would essentially transform every drug sale into a money laundering crime as well," the company said. law360.com

Sears to close 'small percentage' of U.S. Kmart and Sears stores
Sears Holdings Corp said it is closing a number of stores across the United States as part of an annual review of its store network and ongoing efforts by the struggling retailer to cut costs. "We are going to be closing some Kmart and Sears stores in various cities across the country. It is a very small percentage of our overall number of stores," said company spokesman Howard Riefs, without disclosing the number of affected locations. Riefs said the closures would be primarily Kmart stores. reuters.com

7-Eleven cuts 12 AP jobs along with several other corp. positions

American Apparel CEO blames glitch for missing payroll

Chipotle taking "extraordinary measures" for food safety

USDA says pesticide levels in produce, other foods not a threat

Holiday Period Same-Store Sales Results
Best Buy - holiday comp's down 1.4%
Bon-Ton Stores - holiday comp's down 1.6%

Quarterly Same-Store Sales Results
Big 5 Sporting Goods Q4 comp's up 0.1%, with net sales up 9.9%
Supervalu Q3 comp's down 2.6%, with net sales down 2.6%



New York, NY - On Saturday, January 9, 2016, the Jewelers' Security Alliance held its Annual Luncheon at the Harmonie Club in New York for 150 supporters and industry leaders. At the luncheon it was announced that the JSA Board had elected Stewart E. B. Wicht, CEO of Rolex Watch USA, to a three-year term as Chairperson, following Adam Heyman's successful three-year tenure.

John Kennedy, President of JSA, said, "During the five years he has served on the JSA Board, Stewart has been incredibly generous of his time, interest and support of JSA. He has a hands-on concern for the safety and security of the industry, and especially for the firms that are Official Rolex Jewelers. Rolex is arguably the most well-known and important brand in the diamond, jewelry and watch industry, and JSA is honored to have Stewart serve as Chairperson."

Newly-elected to the JSA Board was Kevin Valentine, Senior Vice President of Audit, Loss Prevention and Risk Management at Signet Jewelers. Valentine is a leading expert on loss prevention for jewelers, and has worked cooperatively with JSA for nearly 30 years during his service at Signet. 

Read more here.

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How To Run A Data Breach Fire Drill
When a data breach hits a company, it delivers a healthy dose of stress, panic and urgency - and it's just about the worst environment for an incident response team to put its procedures into action for the first time. But GCs can help their organizations conduct a cybersecurity simulation to ensure that when the real one arrives, everyone's ready. From the moment a breach is revealed, an incident response team needs to be able to get into formation and respond to a crisis that will yield new demands and challenges by the minute. If the team members have practiced and refined their response, they're much more likely to minimize damage to the company, its systems and its clients or customers whose information might have been stolen or compromised. Then, in investigations and litigation that are common after a significant breach, regular exercises will show that the company was as prepared as they could have been.

Prepare to Practice
Just as you wouldn't run a fire drill without first establishing where the exits are located and who will lead participants to them, you shouldn't host a breach response exercise without first appointing a team and educating them about the breach response plan's policies and procedures.

As for who should comprise the incident response team, at a minimum it should include all the senior managers in any department that might be implicated in a breach. The team should include the chief executive officer, chief operations officer, chief financial officer, compliance head, chief information officer, chief information security officer, physical security head, human resources head and the communications director. And the legal team will of course play a integral role in guiding the team and its response, even if many of those calls are ultimately made by the CEO.

Involve Outside Counsel
There are a few good reasons to get outside counsel involved. First, the general counsel, compliance officer and in-house lawyers should be active and key participants in the simulation and need such a training exercise just as much as others in the company. Outside counsel can design and run the simulation so the legal department team can be fully immersed in the exercise and able to test themselves on handling unexpected scenarios.

Test Lines of Communication
Likely the biggest lessons you'll learn and the biggest challenges you'll face during a breach simulation will come back to communication and whether the people on the incident response plan are effectively gathering and imparting information both among themselves and with other key stakeholders, such as the board.

Face Hard Questions
During a breach, you'll be forced to make tough calls under high stress. The right simulation will force you to discuss those situations ahead of time. "What they really should be thinking about is not how technically to handle a virus, attack or theft of customer [personally identifiable information], but what are the legal and managerial decisions that the CEO, the COO and the board will need to make in that kind of crisis situation."

Practice Documentation
Ensure the incident response team understands that aspects of what they're doing will likely turn out to be exhibits in regulatory investigations and highly sought after in class action litigation. For that reason, they need to thoughtfully document what's going on and the actions the company takes as the situation unfolds, keeping in mind that any documents created - including internal emails - will either help out the company or the plaintiffs.

Rinse and Repeat
Ideally as soon as the exercise has concluded, the team should sit down to discuss how it went: Where were they strong and, more importantly, where did they falter? Outside counsel can put together an incident report based on those discussions, their observations and additional written observations from team members. Based on those takeaways, new policies and procedures can be developed and incorporated into the response plan, while aspects of the former plan that didn't work can be phased out. law360.com

Whitepaper: More Than One Way to Scrape a POS
Retail organizations have always been tempting targets to cyber criminals looking for payment card and personally identifiable information. Protection today requires a complete picture of the network not just PoS systems. This includes all available contextual data, your unique network configuration and behavior as well as external threat intelligence, that allow you to more rapidly identify, fully scope and effectively mitigate the attacks that matter. Download this white paper to explore: ● Evolving retail threats and the categories they fit into; ● How to discover attacks and reduce response time; ● How to discover, prioritize and rapidly mitigate advanced PoS intrusions in their entirety. databreachtoday.com

Whitepaper: Five Strategies For Email Data Loss Prevention For Retailers

3 Things to Consider Before Hiring a Data Security Provider



Civil Recovery Options That Promote Your Brand

Creating a Sense of Depth in the Mix

By Janice McCort
VP of Business Development
Civil Demand Associates, Inc

Prosecution, civil penalties and restorative justice programs... there is no perfect option for retailers managing a loss prevention program. Each of these options allow a retailer to recover some losses, affect some recidivism, or deter some theft - but which is the appropriate path for your brand when trying to limit theft, reduce exposure, increase recovery and promote community?

Today's Loss Prevention professional is tasked with the development of a loss prevention program that will work in concert with their company's operational direction. The goal should be to assist the associate, enhance the customer experience, and protect the brand. Incorporating this blended program is challenging and costly. Hiring a loss prevention executive in this field to develop ideas and best practices while addressing issues such as internal theft, shoplifting, ORC, and other crimes while understanding and defining the legal acumens that today's LP staff faces, are critical. Applying technology such as cameras, alarms, EAS, case management systems, exception reporting systems, are necessary to bring those areas of concern back into line. All of these efforts have one thing in common. They add expense and do not directly increase sales. As a result, loss prevention budgets face constant flux and challenges; and, even with the best loss prevention programs in place, theft still occurs.

While the loss prevention program largely focuses on physical and programmatic measures inside the store, efforts to deter theft behavior still need to be a considered, outside the store. Prosecution was once the best alternative as a deterrent to shoplifters; however, the court systems are overburdened and the retailer is often fortunate to receive a police response for these crimes against retail. If the perpetrator is convicted, they then go into a system that does little or nothing for recidivism. Even if the court orders restitution, collection remains limited as many courts do not pursue missed payments or defaulted accounts.

It calls upon the LP team to protect the assets of the company, which means protecting profits. Successful LP professionals follow this mantra, but also strive to strike the right balance that deters and responds to theft in a way that doesn't expose the retailer to negative PR or legal issues, which can impact profit. Creating a sense of community within their retail markets by utilizing alternative justice and civil recovery programs can be critical to achieve this goal. Unfortunately, there are limitations within these programs. An example is, the identification of a "first" offender through alternative justice programs, as they can only be identified if they have not been successfully prosecuted nor apprehended by the same retailer. Al Capone was arrested 11 times before the courts were able to prosecute him. Even Capone would have been eligible for alternative justice programs as a "first offender" had those programs been available in the early 1900's. This may be a slight exaggeration, but for those of us who have been in the business of apprehending shoplifters, the shoplifter will undoubtedly say, "But, it's my first time." Which we then reply silently in our minds, "...yeah, first time for getting caught!"

Restitution payments may also be setup through restorative justice programs, which entitle the victim or retailer to recoup some of their expenses, but typically these are at a reduced amount compared to Civil Penalty. The costs of these programs could also hamper enrollment. That being said, there is definitely a benefit to provide a well thought out comprehensive apprehension program that includes guidelines to qualify some first offenders and rule out others.

While the above programs are effective, at times, they aren't for everyone. Enter Civil Recovery programs. Civil Recovery allows both the retailer and the offender to reach an agreement outside of court. The offender is offered this option by the retailer and is far more flexible and attainable than perhaps a costly restorative justice program. Not to mention, the return to the retailer is measurably higher for those who pay. The retailer is able to reduce their losses and increase collectability by allowing payment flexibility, when outsourced to a seasoned solution provider to increase collectability even further.

While none of this information is new, it presents the opportunity to review the necessity of a good civil recovery program to be able to help fund loss prevention efforts and represent the retailer's brand in the best possible way. Whichever program or programs you subscribe to, creating risk-adverse practices, setting guidelines, and effective communication with these partners is key.

With decades of experience in Civil Recovery, Civil Demand Associates, Inc. powered by BP Fisher Law Group has built a superior platform based on industry needs and law. For more information on how CDA can assist you in the development of a comprehensive recovery program, contact Janice McCort at jmccort@bplawgroup.com and visit our website at www.civildemand.com.



Axis Communications

The introduction of network video has revolutionized the way retail professionals work with loss prevention, store optimization, fraud detection, security and customer service. Axis Communications was the first company in the world to launch a network camera in 1996, initiating the shift from analog to digital technology. Today, they are the world's leading provider of network video solutions for professional installations. In this video, learn about some of the opportunities and challenges of this technology, as Hedgie Bartol, Retail Business Development Manager - North America, Axis Communications, shares some practical advice for LP execs looking to convert from analog to IP video.

LPNN Quick Take #6

With its recent acquisitions of Checkview and TransAlarm, Iverify has assembled a team of talented, experienced professionals - with a product line that allows them to service the entire spectrum of a retailer's risk profile. CEO Steve Champeau and President Nicholas Khalil join Amber in this LPNN Quick Take to talk about Iverify's expanded solution set and the unequaled synergies they now offer customers.

Solution Providers, have a video or commercial you want to publish? Contact us.

Fear of fraud trips up many online fashion retailers
Fashion merchants, however, often are conservative and reluctant to sell online, especially outside their domestic borders, so they lose out on billions in potential sales. Many retailers aren't properly set up to handle international orders and have high decline rates. There is a misconception that e-commerce orders are fraudulent if they're paid with credit cards issued outside the country where the consumer is shopping, the report says. But reasons for cross-border shopping could include unavailability of a fashion item in the consumer's country, consumers on vacation, students at college or business executives working abroad.

Luxury fashion orders from China are safer than consumer fashion orders, and luxury fashion retailers especially lose significant revenue if they decline too many online orders placed with Chinese cards, Riskified finds. Luxury fashion orders placed with Chinese credit cards and shipped to the United States are safest, with 1.04% of orders being fraudulent, and orders paid with a Chinese credit card and shipped outside of China are slightly riskier with a fraud rate of 1.58%. internetretailer.com

Online fraud attempts jump, especially for criminals using mobile devices
Online fraud attempts are going nowhere but up, and retailers need to have their guard up at all times, a fraud expert says. Fraud has jumped dramatically in such categories as gift cards and online ticketing, while also increasing in online sales of electronics and health supplements, Kount says. Sharp growth in mobile commerce is helping to fuel an increase in mobile fraud. Data from comScore Inc. shows sales on mobile devices grew 58.5% year over year during the 2015 holiday season, presenting more opportunities for retailers to reach consumers and capture a greater share of the market. However, the shift to mobile also represents an opportunity for another group-criminals. "The way mobile is changing the way people interact with businesses is a gigantic deal," Stuppy says. "As retailers have rushed into mobile, they haven't realized there's a different set of fraud rules there." The rules are different because it's harder to track fraud attempts on mobile devices than on desktop computers. internetretailer.com

Amazon poised to take on UPS, FedEx in delivery business
Within a few weeks, Amazon.com will begin competing directly with longtime partners United Parcel Service, FedEx and DHL. But not in the United States. At least, not yet. Sometime in the first quarter, Amazon is expected to acquire the 75 percent of the French package-delivery company Colis Privé that it doesn't already own. Though the French company is small relative to the multinational giants that move Amazon parcels around the globe, the acquisition will be the biggest step yet that the online retail giant has taken to move into the business of delivering packages for others, as well as itself. seattletimes.com



North Texas: 18-Wheeler Pursuit Is Part Of A Bigger Crime
The CBS News I-Team has learned the driver of an 18-wheeler, involved in a police chase, may have been trying to get away with a load of cabbage and lettuce. Troopers are now questioning 60-year-old David Arnold. They want to know why he left California headed for Maryland and ended up here in North Texas. Several sources tell the I-Team this is a case of cargo theft. Produce is among many products typically targeted. Lumber, prescription drugs, electronics, and meat are others. Texas recently passed a law toughening the penalty for cargo theft. Other states are working to do the same. cbslocal.com

Kingston, NY: Bronx Man Arrested for ID Theft, Grand Larceny -
charged $4,300 in Bus Tickets
New York State Police at Kingston arrested Christopher H. Baker, age 22 of Bronx, NY on Wednesday for one count of Grand Larceny and one count of Identity Theft (felony). An investigation conducted by the State Police revealed that Baker utilized stolen credit card information to purchase online bus tickets from Trailways Bus Company in the amount of $4,697.50, according to police. Baker was arraigned and released on his own recognizance. hudsonvalleynewsnetwork.com

Coon Rapids, MN: Woman facing felony charges
for $1,275 Menards theft, hit 3 times
A 34-year-old woman was arraigned Dec. 29 in Anoka County District Court on a felony theft charge. Nicole Marie Roe of Fridley is being accused of stealing $1,275 worth of merchandise from a Menards in Coon Rapids on three separate days over a one-month period last summer. Pawn America also lost $300 from the money it paid for property it did not know was stolen since it was pawned the same day it was shoplifted. mnsun.com
Northampton, MA: Man with history of theft charges caught stealing
$750 Beats by Dre headphones
A Sunderland man with a history of theft charges has been accused of stealing $758 in merchandise from Yes Computers in Northampton. The theft took about 22 seconds from start to finish, police said. Investigators identified the suspect as Hubble, who was arrested by Northampton police on July 14 for shoplifting, resisting arrest and disorderly conduct. Hubble failed to appear in court for that case. Hubble had four outstanding default warrants, all charges were theft-related, with the exception of a drug possession. masslive.com

Westland, MI: Police arrest $350 Lowe's power tool thief
Tips received after surveillance photos of the suspect were released resulted in the arrested of James Fry, 32, police said. Fry was arrested on charges of retail fraud, receiving and concealing stolen property and other unrelated warrants unrelated to this case on Jan. 11. On Dec. 20 two suspects were seen arriving at the store together. While inside one of the suspects is seen removing multiple power tools from their packaging, concealing the $350 tools in his clothing and exits the store. hometownlife.com

Lake Havasu City, AZ: Woman arrested on organized retail theft charge
A woman accused of stealing several packages of batteries from Walmart was arrested Monday. According to police reports, Ashley Fixmer, 32, of Lake Havasu City, was arrested Monday after she removed several packages of batteries without paying for them, then attempted to return them using an old receipt. The price for the batteries was $18.21, the report said. She was booked into jail on a felony charge or organized retail theft. havasunews.com

Wayne, NJ: JC Penney LP nabs $1,200 shoplifter with clothing and jewelry

Grand Blanc, MI: Addict admits to stealing cologne to support his habit; $530 of merchandise recovered

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!

Chicago, IL: T-Mobile Employee shoots 2 armed robbery suspects
Two robbery suspects were shot by an employee at a cell phone store in Chicago's South Side. The T-Mobile store was left riddled with bullet holes. If not for the employee carrying a weapon with a concealed carry license, the manager of the store says he might be telling a different story. He says two men entered the store and pulled out guns. One employee ran to call for help while the other pulled out his own gun and fired at the two suspects. The men ran from the store with the employee chasing them, on the phone giving a description to police. The suspects then drove to a nearby hospital where police took them into custody. abc7chicago.com

Jackson, MS: Metro PCS employee shots and kills a customer;
a former Reserve Officer
The man police say shot a Metro PCS customer Monday night has been identified as a former Canton reserve officer. The shooting happened at the cell phone store on West Capitol Street. Police found 43-year-old Eddie Wansley's body behind the store's counter. He was shot multiple times. On Monday, investigators said the shooter was an employee of the store. We're told some type of altercation ensued before the shooting. Jackson Police did not file charges against the shooter. Wansley wasn't armed and there were no signs of a robbery. The case is going to be presented to a grand jury. According to Canton Police, the former reserve officer hasn't worked with the department since May 2015. wjtv.com

Sevier County Deputy Involved in Shooting at Governor's Crossing Mall
Police tape cordoned off a large section of the Governor's Crossing Mall parking lot next to Texas Roadhouse in Sevierville on Wednesday night as authorities investigated a shooting involving a Sevier County Sheriff's deputy and a wanted individual the officer was trying to apprehend. According to the Tennessee Bureau of Investigation, preliminary information indicates that a Sevier County deputy was attempting to apprehend an alleged wanted individual when the subject tried to flee. The suspect's Jeep crashed into the deputy's cruiser. The subject then tried to run from the scene and brandished a firearm in the general direction of the deputy. "The situation escalated and resulted in the deputy firing his weapon, striking the subject," said a TBI spokesperson. "Both the subject and the deputy were transported to separate hospitals. At this time, their conditions are unknown." seviernewsmessenger.com

Atlanta, GA: A mistake that ended Atlanta-area woman's jewelry store robbery spree
The Atlanta-area woman charged in a string of jewelry store robberies in Georgia and four other states is wearing one item in almost every surveillance photo taken when crimes were committed - a pair of white telephone earphones. Phone calls helped officers locate Kemp. Agents checked cell towers near stores that were robbed and found that each time the two were on the phone. FBI agents say Kemp entered stores without wearing a mask. After photos were made public, several tips were provided to police. The FBI believes the first robbery the duo committed was at the Jared's Vault store at The Outlet Shoppes in Woodstock last April. In that robbery, agents say Kemp acted as the lookout while Jones tied up the employees and held them at gunpoint. 11alive.com

Nashville, TN: Former employee Loses Fingertip In Smash and Grab Burglary
A suspect was identified by police after he left a portion of his finger at the scene of an alleged burglary. According to an affidavit from Metro Nashville Police, Steven Spivey lost his fingertip while breaking the glass to burglarize Sue's Fashion. He was apparently a former employee of the store. Spivey was identified as a suspect after being seen on surveillance video. Officers confirmed Spivey was the suspect due to his injured hand. He was also charged in the burglary of a Subway on Murfreesboro Pike on January 7. The 33-year-old has been charged with multiple counts of theft and vandalism. newschannel5.com

Milwaukee, WI: Police respond to 2 separate Advance Auto Parts Robberies
in 10 minutes
Milwaukee Police on Wednesday night, were on the scene of robberies at two separate Advance Auto Parts stores. These incidents occurred within a ten-minute period. The first robbery was an armed robbery, which occurred around 6:50 p.m. at an Advance Auto Parts store near 15th and North Avenue. Police say two suspects entered the store and displayed dark-colored handguns. They were able to get away with cash. No injuries were reported. Ten minutes later, officers were dispatched to the Advance Auto Parts store near Fond du Lac Avenue and Capitol Drive for a robbery. It's unclear what was taken from the store. No injuries were reported. fox6now.com

Staten Island, NY: NYPD requests tips in credit card fraud at Target
Police allege that two male suspects entered the Target at 2873 Richmond Ave. at about 8 p.m. on Wednesday, Dec. 16, 2015, and purchased $590.65 in merchandise with a stolen credit card that belonged to a 48-year-old man, according to the NYPD 's Deputy Commissioner of Public Relations. The suspects also tried to purchase merchandise with another stolen credit card belonging to the victim, but the card was declined, according to police. silive.com

College Station, TX: Proposed Rules for Store Surveillance Cameras
to go before City Council
A proposal Thursday that would require cameras in convenience stores and liquor stores less than 10,000 square feet. The College Station Police Department estimates that will cover approximately 35 businesses in the city. There would also be requirements on where those cameras would go, the quality of the video, how long the footage from them would be saved, and who would be able to access that video, including police for investigations. Fines would be possible for stores that did not comply. kbtx.com

UK: London: 3 men convicted in $20M London jewelry district heist
Three men were convicted Thursday of involvement in raiding a safe deposit in a London jewelry district, an audacious $20 million heist that prosecutors called the largest burglary in English history. The haul included gold, diamond and sapphire jewelry, cash and other valuables belonging to local jewelers in Hatton Garden. Carl Wood, William Lincoln and Hugh Doyle, aged 48 to 60, were found guilty Thursday of being involved in the burglary. A fourth man, taxi driver Jon Harbinson, was cleared. Four other men aged 58 to 76, described as the ringleaders of the gang, pleaded guilty earlier. The men chose the Easter holiday weekend last year to carry out the crime, and were able to secure their break-in to a safe deposit facility in the jewelry quarter over two nights virtually without anyone noticing. It wasn't until security workers returned to work on Tuesday that the crime was discovered. Police have apologized for failing to respond to a midnight alarm that sounded at the start of the holiday weekend. fox13memphis.com

UK: New Zealand: Crime fighting software could prevent $2M of retail thefts
A new cloud-based crime reporting system could prevent up to $2 million of retail thefts every day. Police have teamed up with Auckland-based company Auror who developed software that streamlines crime reporting processes. The software will be rolled out nationally after successful trials. The software enables retailers to complete incident reports and provide relevant information to police about thefts including shoplifting and petrol drive offs, and other incidents. The information can be shared between retailers to prevent further offending. A Police National Headquarters spokeswoman said all information shared through the Auror portal was automatically forwarded to the police crime reporting line. Retailers were saved a trip to their local police station to file a report but it was still received and investigated. "As well as images of offenders, retailers can provide vehicle registrations, images of associates, modus operandi, products targeted, time, day and location," the spokeswoman said. nzherald.co.nz

Jared the Galleria of Jewelry in the Madison Heights, MI was the victim of an Attempted Armed Smash & Grab Robbery on Wednesday evening at 8pm
Four masked suspects, 2 armed with sledge hammers and duffle bags all fled before following through with the Robbery. No one was injured during the incident and no damage or merchandise lost.

Jared Vault in the Arizona Mills, Tempe, Arizona was the victim of a Grab & Run yesterday afternoon, merchandise valued at $959

People's in the Market Mall, Calgary, AB, CN was the victim of a Smash & Grab on 1/12 at 9:45pm, 19 items of merchandise, valued at over $15,000 were stolen

Jacksonville, FL: Man found shot to death behind strip mall

Advance Auto Parts - Milwaukee, WI - Armed Robbery
AT&T - Pasadena, CA - Armed Robbery
Cash Store - Terrell, TX - Armed Robbery
Circle K - Findlay, OH - Armed Robbery
Discount Tobacco - Greenwood, IN - Armed Robbery
Dollar General - Corpus Christi, TX - Armed Robbery
Dollar General - Memphis, TN - Armed Robbery
Everhart's Sporting Goods - Jefferson City, MO - Arson / set by Store Owner
E-Z Mart - Oil City, LA - Armed Robbery
Jarek's Market - Falls River, MA - Armed Robbery
Neighbors - Keene, NH - Robbery
Madison Bazaar - Madison, WI - Armed Robbery
Marathon - Beach Park, IL - Burglary
Mother Hubbard's - Davenport, IA - Armed Robbery
Subway - Nashville, TN - Burglary
Sue's Fashion - Nashville, TN - Burglary
T-Mobile - Chicago, IL - Armed Robbery / 2 suspects shot
Turkey Hill - Wilkes-Barre, PA - Armed Robbery
United Food - Buffalo, NY - Armed Robbery/ Clerk shot
Wawa - Gloucester Twp, NJ - Theft
Walgreens - Liberty, MO - Robbery



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James Stark was named Director of Loss Prevention for Pier 1 Imports.

Aaron Hancart, CFI was recently named Director of Asset Protection for The Cellular Connection.

Anthony Digiovanni was named ORC Investigator for Marmaxx National Task Force at TJX Companies.

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About to Lose It? Try These 18 Unusual Stress Busters Right Now  If you're on the verge of completely stressing out, you could be experiencing some unexplained aches, lack of focus, and maybe even a cold. Stress is something we all experience but here some different stress busters worth giving a try. Kick off your shoes

5 Easy Ways to Meditate Without Even Trying  Meditation is one of the best ways to calm your mind and help alleviate any stress you may be feeling. The problem is that meditation itself isn't an easy process: it takes commitment, and time. Here are some ways though you can get the benefits of meditation without even trying. Color

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As many of us speed through our days and work hard to accomplish our objectives, oftentimes the one thing that suffers is our active listening skills. These skills are important if we expect to truly change behavior or direction as quickly as today's pace requires. Active listening is difficult for some and requires an individual to hear things they may not be open to hearing or just hearing things that aren't said because oftentimes it isn't what's said that's important, it's what isn't said that can mean the most. Hearing that usually takes place upon reflection because most of us aren't intellectually fast enough to respond instantaneously. Active listening is a tool and a skill that can help an executive every day. It merely requires the thought and the practice.

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