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 January 18, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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NuTech National
Greg DeTardo, Founder and President, and Tonya Prive, Director of Sales

Se-Kure Controls

Roger Leyden, Founder, President & CEO; Michael Campbell, VP National Sales; and Greg Saputo, Regional Sales Director

Axis Communications
Hedgie Bartol, Retail Business Development Manager - North America

View all episodes here



The Colorado Organized Retail Crime Alliance (COORCA) is an organization that was established in January 2012, and was originally designed to help retail and law enforcement investigators share intelligence information regarding retail crimes in Colorado.

Prior to 2012 in the Denver area there were several small groups made up of local Police Detectives and Retail Store Investigators that would meet and share information related to retail crimes that occurred in their respective jurisdictions. The idea of building COORCA developed when a number of these Detectives and Retail Loss Prevention Investigators and Managers came together to find a way to improve what they were doing by combining the membership of their respective groups to create one central organization that could serve all of the different jurisdictions in the area. Initially, the organization's primary focus was to just organize regular meetings for the membership to help them share information on the cases that they were working, and to provide a way for investigators to network with their colleagues in both retail and law enforcement to help them identify common suspects and criminal activity. In addition, a secure website was created to allow any of the members to post bulletins on criminal cases and identify and collaborate with other investigators that were working the same groups or individual suspects.

The first COORCA meeting in March 2012 was attended by nearly 100 different members of the law enforcement and retail investigations community. Since that time, the organization has grown to a membership of 1,125, including a mix of patrol officers, detectives, Federal law enforcement agents, retail investigators, loss prevention managers, and prosecutors. COORCA now has three different regional chapters serving the Denver Metropolitan area, the Northern Colorado region (based in Greeley, CO), and the Southern Colorado region (based in Colorado Springs). Each of these chapters host their own monthly meetings that focus primarily on the cases and criminal activity specific to their area, but all of the chapters share their bulletins on the one common website.

In 2013 an informal Board of Directors was initially created with the purpose of helping to maintain COORCA, its website, and the monthly meetings, and also to help identify their goals for the future. In 2015, a formal board of directors was appointed, bylaws were adopted, and committees were created to help build on the success of the organization and to achieve some of the goals that had been identified for the future of COORCA. Training events have been hosted by COORCA to provide members with case study presentations, and guest speakers have been invited to speak on relevant topics in the industry. In addition, COORCA became a non-profit organization that can now collect donations that will help fund the website, as well as future training costs and resources for the membership to take advantage of.

The information shared by COORCA members has been credited with helping to identify a large number of suspects, and solve larger cases that may not have been successful without the collaboration of the investigators that post and view the bulletins that are sent out.

For more information regarding COORCA, please visit the website www.coorca.org, or email Westminster Police Detective Russ Johnson (Chairman) at russ.johnson@coorca.org, or Walmart Global Investigator Brandon Hunter (Vice Chairman) at brandon.hunter@coorca.org.


Colorado Organized Retail Crime Alliance Board Members

We have 28 members of our Board: Sixteen (16) are Executive Board members with voting power and leadership in chapters or committees. The remaining 12 Board members serve on the four committees, and work with the directors to take on tasks to further the goals and objectives of those committees. The size of the board is designed to help ensure that no one person is overwhelmed with responsibilities, and there is an ability to backfill vacancies in the leadership as they occur with experienced board members. The Board is made up as follows:


Executive Board:
Non-Executive Board:
Russ Johnson (Chairman),
Westminster Police Detective
Chad Lucero,
Glendale Police Sergeant
Brandon Hunter (Vice Chairman),
Walmart/Sam's Club Sr. Global Investigator
Stephen Picchione,
Aurora Police Detective
Andrea Brun (Secretary),
Lakewood Police Sergeant
Paul Tucker,
Lowes Corporate Investigator
Doug Cash (Treasurer),
Forensic & Valuation Manager for Eide Bailly, LLC
Mark Myers,
Pueblo Sheriff's Detective
Scott Swenson (Denver Metro Chapter Director),
Broomfield Police Sergeant
Chrissy Saccardi,
US Secret Service Special Agent
Andrew Bird (North CO Chapter Director),
Greeley Police Detective
David Schaefer,
Northern Colorado Crimestoppers President
Judd Tyson (South CO Chapter Director),
Colorado Springs Police Detective
Case Byl,
Lakewood Police Detective
Caraleigh Kahn (Retail Intelligence Director),
Safeway ORC Investigator
Randy Tharaldson,
Home Depot ORC Investigator
Joseph Howe (Technology & Engagement Committee Director), Target Corp. Senior Investigator Richard Barrett,
Universal Protection Director
Matt Simpleman (Legislative Action & Risk Committee Director), Walmart Market Asset Protection Manager Korbie Perkins,
Glendale Police Detective
Nathan Bandaries (Communications and Training Committee Dir.), Safeway Asset Protection ORC Manager Mark Davis,
Walgreens District Loss Prevention Manager
John Lites (Conference & Fundraising Committee Director), Safeway/Albertsons Loss Prevention Director Joe Netzler,
Walmart Market Asset Protection Manager
Jason Maes,
Castle Rock Police Detective
Randy Sargent,
Bed Bath and Beyond Area Loss Prevention Manager
William Monahan,
Denver Police Detective
Steven Fauver,
Deputy District Attorney for 18th Judicial District

*Not pictured: Mark Davis, Andrew Bird, Mark Myers and Randy Tharaldson

Jeremy Willis was named Corporate Safety and Security Manager for the MXD Group.  
Jeremy was previously the Asset Protection Manager for Walgreens before taking on this new role. He had held other asset protection manager roles for the retailer during his five years there, including District LP Manager and Manager AP Supply Chain Integrity. Jeremy was also a Multi-Unit LP Manager for Sears Holdings. He earned his Bachelors of Arts degree in Pre-Law from The University of Findlay! Congratulations Jeremy!

Solution Providers & Sponsors -- 10:00 a.m. to 1:10 p.m.

10:00 - Kicking Off LP's Digital Fast-Break Conference
Joe LaRocca, RetaiLPartners
Amber Bradley, Calibration Marketing

10:05 - Profitect - (10 min)
"Identify, Resolve & Measure"
Guy Yehiav, CEO
Mike Limauro, Vice President of Asset Protection, Weis Markets

10:20 - CONTROLTEK - (10 min)
"Enabling Commerce Through Innovation"
Kris Doane, Director of Product Management

10:35 - Iverify - (10 min)
"This is security"
Nicholas Khalil, President

10:50 - Turning Point Justice - (10 min)
"Transforming Enforcement with Leading Edge Technology"
Paul Jones, Vice President of Retail Strategy
Paul Lunt, Retail Advisory Director

11:05 - Nedap Retail - (10 min)
"Goodbye Shrinkage, Hello Omni-Channel"
Wouter Ubbels, Director Channel Sales Americas
Patrick O'Leary, Vice President/General Manager

11:20 - Axis Communications - (10 min)
"Innovating for a smarter, safer world"

Hedgie Bartol, Retail Business Development Manager

11:35 - Protection 1 - (15 min)
"Protection 1 - A better choice for retailers"

Jim Shepherd, National Accounts Manager

11:55 - Se-Kure Controls - (10 min)
"Technologies That Display Products"
Mike Campbell, Executive Vice President, Sales
Stephen Johnson, NE Regional Sales Director

12:10 - Metro One - (10 min)
"Where Success is the Only Option"
Frank Camerino, Vice President, Business Development

12:25 - USS - (10 min)
"Listen. Solve. Deliver."

Steve Sell, Chief Marketing Officer

12:40 - WG Security - (10 min)
"Innovators in EAS, Video, and RFID"

Graham Handyside, Executive Vice President
Ed Wolfe, Vice President of Business Development

12:55 - The Zellman Group - (10 min)
"Customized solutions to fit your needs!"

Stuart Levine, CEO
Stan Welch, Vice President Business Development

The Leaders of the Loss Prevention Industry -- 1:30 p.m. to 5:30 p.m.

1:30 - Live in NYC - Educating the LP Leaders of Tomorrow
Focused on educating the LP leaders of tomorrow, the D&D Daily's LPNN episodes bring you today's senior LP & retail leaders discussing the hot topics that are impacting retailers today, the issues they're dealing with in the future, and the programs that have made them successful and delivered results to the nation's retailers.
Designed specifically for the field LP community, these episodes deliver a digital fast-break Loss Prevention conference on demand, anywhere and anytime that fits their schedule.
Hearing and seeing the Leaders increases their performance today. Why wait to send them to a conference when they can watch one right now.

Educating - Informing & Instilling a sense of community
for the LP Industry
Gus Downing, President & Publisher, Downing & Downing,
    The D&D Daily and LPNN

1:35 - "State of the Industry & NRF Protect 2016 Update"
(10 minutes)

Bob Moraca, CPP, CFE, MBA, Vice President Loss Prevention, National Retail Federation
Joe LaRocca, VP, Loss Prevention, RetaiLPartners

1:50 - "The Ultimate High-End Retail Loss Prevention"
(10 minutes)

From guarding against the Pink Panthers to delivering jewels to the Hollywood elite, this retailer protects the best of the best. How they do it and how they deliver LP services to the world's elite where the expectations are high and the risk even higher.
Scott Barefoot, AVP Security, Health & Safety & e-Commerce Fraud
Prevention, Richemont - an $11B high-end worldwide retailer

2:05 - "Partnerships Between Shopping Center Leaders and
Retailers" (10 minutes)

In today's world collaboration is critical for all retailers, developers, and law enforcement agencies. Find out how the ICSC is making a difference and helping to lead this collaborative effort.
Joe LaRocca, VP, Loss Prevention at RetaiLPartners
Malachy Kavanagh, Sr. VP, Communications and
External Relations, the International Council of Shopping Centers

2:20 - "Omni Loss Prevention - The Future is Here" (10 minutes)
Find out what Omni LP really is and how it's impacting the LP industry in today's connected store. How far will the merging of LP & IT Security really go?
• The Connected Store & Omni LP
• LP & IT Security

Art Silva, Gold Crown Retail Operations Director

2:35 - "LP's Role in Retail Technology's Evolution" (10 minutes)
As technology is redefining retail, it's critical that LP is partnering with those that are driving this evolution and integrating the loss prevention principals throughout the entire enterprise. It's all about education, collaboration and maximizing LP Touchpoints.
Karl Langhorst, Corporate Sr. Director, Loss Prevention, The Kroger Company
Kirk Ball, Vice President and Chief Technology Officer, The Kroger Company

2:45 - "Lets Get Social - Group LP Selfie Drawings"
Sponsored by NuTech National
3 Team Pizza Party Winners & 1 Winner of Trip to NRF Protect 2016!

3:00 - "Driving Value Beyond Loss Prevention"
(10 minutes)

Learning how to drive value beyond your job description and becoming truly integrated with operations is the key to not only career development but also to surviving in today's retail environment.
Learn how to impact the whole business and increase your value. With a step by step guide, this session will arm you with the tools that'll hopefully make you indispensable. It's all up to you.
• Increasing your value to survive budget cuts
• Integrating with Operations
• Impacting the whole business
• Step-by-step guide to adding value beyond LP

Paul Paglia, VP Loss Prevention & Retail Operations, DKNY

3:15 - "Mastering the Change Process - Delivering Services in Different Retail Environments" (10 minutes)
Learning how to deliver LP services in different retail environments is critical in today's world. As every retailer is changing and reinventing themselves, one day you may be in a store selling apparel and the next in a specialty store selling electronics. Learn how to adapt to new retail environments, new roles and deliver results all the while expanding your career and increasing your value.
Brian Bazer, AVP - Asset Protection and Risk Management,
Ascena Retail Group Dressbarn

3:30 - "Cybersecurity Act of 2015 - Cyber Information Sharing -
EMV Update" (10 minutes)

As the largest trade association in North America, the National Retail Federation has led the way in the cybercrime fight and is helping steer the EMV efforts across the nation. Find out exactly where we're at as an industry and what the NRF is doing to help your retailer and the cybercrime efforts.
1. EMV Update - Three months in October 1st liability-shift mandate.
Who made the date, Who didn't? And why?
2. What's the fallout? Customer acceptance? What's happening
with chargebacks?
3. EMV is NOT the panacea for securing consumer's payment data.
If that's the case, what else are retailers doing now?
4. NRF has a strong IT Security Council with over 200 retail CISO's.
How has the Cybersecurity Act of 2015 impacted them?
5. The NRF Threat Alert System - Progression since last year?

Tom Litchford, Vice President, Retail Technologies, National Retail
Bob Moraca, CPP,CFE,MBA, Vice President Loss Prevention,
National Retail Federation

3:45 - "Building an Analytics Program" (10 minutes)
Analytics continues to play a critical role in the LP efforts of every retailer. Find out what's involved in building one from scratch. With the entire company playing a role, collaboration and integration are the keys to its success. In this session we'll hear how two retailers are building their programs.
Maurice Cloutier, VP of Loss Prevention, Ann Inc.
Rob LaCommare, AVP Asset/Profit Protection & Risk Management, Justice Stores

4:00 - "The LPM Profile of the Future & The Importance of
Community Relations" (10 minutes)

As Omni retailing continues to evolve so does the role of the single unit Loss Prevention Manager. With technology driving the change in the connected store the LPM is more connected now as well, and plays a vital role in community relations. Find out what the profile of an LPM may look like in the future and how important community relations really is in retail America.
Kevin Colman, Group Vice President of Asset Protection, Macy's

4:15 and 4:30 - "Organized Retail Crime - The Great Debate
Parts I and II" (10 minutes each)

What's the Dollar's? We've all heard the $30B number.
But what's the Real Number? Is it really Bigger than Internal Theft?
The Decriminalization Trends Impact Long Term?
National ORC Database/ORCA
Metro ORCA Update


Part I:
John Matas, Vice President-Asset Protection/Investigations & ORC,
Millie Kresevich, Director- Asset Protection, Luxottica
Scott Sanford, Director of Investigations & Training,
Barnes & Noble, Inc.

Part II:
Chris DeSantis, Director of Central Investigations & Organized Retail
Crime, Macy's
TJ Flynn, Market Investigations Sr. Manager, J.C. Penney
Jim Cosseboom, Manager, Investigations & Corporate Security,
Ahold USA, Inc.
Tarik Sheppard - NYPD Lt. Deputy Commissioner of Public Information

4:45 - "The Loss Prevention Research Council Update" (15 minutes)
As LP's research-based practice "brain trust," the LPRC studies virtually every aspect of Loss Prevention. From strategy, technology, analytics, the various forms of theft, fraud, robbery, to store and parking lot violence and deaths, the LPRC delivers actionable information that drives results.
Find out where we're going, how we're going to get there, and how your team can fully engage:
a. Protecting the Future Retail Enterprise - where is multi-channel
leading us?
b. Hot Topics - getting your LP/AP program ready for the
challenges of:
i. Omni channel retail
ii. Cybercrime
iii. Leaner LP departments
iv. Technology breakthroughs

Dr. Read Hayes, Director, Loss Prevention Research Council &
University of Florida
Chad McIntosh, VP of LP & Risk Management, Bloomingdale's
Tom Meehan, Manager Data, Systems and Central Investigations,

5:05 - "Career Development in Asset Protection" (10 minutes)
It begins with the basics, lasts your entire career, and now includes Omni retailing. How are you managing your career? Find out from one of the industry's leading executives how she reached the senior vice president level.
Rosamaria Sostilio, Senior Vice President Asset Protection,
Hudson's Bay Company

5:20 - "Critical Incident Management" (10 minutes)
In today's multi-threat real-time environment, it's critical that LP is educated, informed and highly collaborative. Both from a reactive and proactive prospective, LP can make a difference. Find out how these leaders are helping to keep America's stores safer.
- LP's role in the process
- The Social Media Impact
- Proactive steps to take

Chad McIntosh, VP of LP & Risk Management, Bloomingdale's
Bob Oberosler, Group Vice President, Rite Aid
Blue Montez, Vice President Risk Management, America Apparel

Many Thanks again to our MC's:
Joe LaRocca and Amber Bradley

Enjoy these episodes LIVE with us, watch the LIVE stream, and
watch again when we show each episode on The Daily and LPNN!

All the News - One Place - One Source - One Time
The D&D Daily respects your time
& doesn't filter retail's reality




60% of companies cannot detect compromised credentials, survey says
Sixty percent of companies cannot detect compromised credentials, according to Rapid7's incident detection and response survey results. That is just one of the "yikes" revealed when 271 security professionals from all size organizations and industries responded to the survey so Rapid7 could learn more about challenges to security teams, strategic initiatives, and current security tools being used.

It is little wonder why over 90% of respondents admitted to being worried about attacks that use compromised credentials. Seventy-three percent of security teams have either deployed SIEM or plan to do so, with 50% of SIEM users claiming incident detection is the main reason they purchased the tool. There are only so many hours in the day, and security teams have limited resources. While they naturally do not enjoy receiving false-positive alerts, there is a real gap in how many alerts are generated and how many can actually be investigated. Sixty-two percent of security pros surveyed said their organization receives more daily alerts than can be viewed, investigated, and remediated. Seventy-six percent of respondents are not comfortable investigating more than 25 alerts every day, yet 29% are receiving more than 75 alerts every day. Detection alerts need to be fine-tuned, as some respondents report receiving over 1,000 alerts daily.

"The reality is that attack surfaces will continue to expand," wrote Rapid7. "The challenge is that with cloud services, attackers merely need to steal credentials to access confidential records. Currently, 59% of organizations report a lack of security visibility into their cloud services. Moving into the new year, security teams must prioritize detecting compromised credentials and the resulting lateral movement, not only on the network, but locally on endpoints and across cloud services." networkworld.com

"Cybersecurity Misconduct Expected to Result
in Increased Penalties for Employees" -
Survey Reveals Information Security Predictions for 2016

The focus on insider threats will increase and corporations will begin to penalize employees who misinterpret security policies and procedures, according to a new survey of corporate information security practitioners. The survey titled, Defending Data: Turning Cybersecurity Inside Out With Corporate Leadership Perspectives on Reshaping Our Information Protection Practices, was conducted by Ari Kaplan Advisors and published by global security intelligence and information management technology company Nuix.

Insider Threat Programs and Policies Will Become Enforceable by Courts
Based on the findings, Nuix predicts that corporations without an insider threat program or policy in place, approximately 33% of respondents, may be legally forced to implement one.

Corporations Will Penalize Employees Who Misinterpret Security Policies
The majority of survey respondents, a resounding 93% of those surveyed, said people were the biggest weakness in information security, ahead of technology and processes. "There's a recognition now that everyone is responsible for cybersecurity, not just those working in IT," said one respondent. For this reason, Nuix predicts that corporations will begin to penalize employees who "misunderstand, misinterpret, or miscalculate longstanding security policies and procedures."

Cybersecurity Will Continue to Be an Enterprise-wide Concern
The report found that in 2015, most organizations ranked information security as one of the highest corporate priorities along with profitability, governance, and staffing. Reflective of this, 96% said that they shared and collaborated with other information security executives, an increase of four percentage points over the 2014 numbers.

Nuix predicts that the profile of the security teams and their leaders is likely to rise. "The influence of the Chief Information Security Officer will grow throughout the C-suite, similar to how the general counsel's weight has risen over the years," said Kaplan.

Technology Will Evolve Rapidly
Finally, Nuix also predicts that new forms of technology will help companies build stronger protocols and encourage greater employee awareness.

This is based on report findings and Kaplan's comments stating "Technology is changing even more rapidly than ever; the solution providers are smart enough to know that just as hackers are constantly upping their game, the technology must advance as well." prnewswire.com

Home Depot Mostly Escapes Workers' Background-Check Suit

Neiman Marcus Can't Toss Resurrected Data Breach Suit



The Perfect Answer to An Imperfect World

Cam Connections, Inc. a division of Protection 1 has been providing loss prevention solutions to regional and national retail organizations since our inception. CCI recognizes that your security needs are unique and require a personalized touch; security solutions which are carefully planned and executed, not forced. Our depth of experience with electronic security systems in retail loss prevention applications, makes us a solid choice to help you protect your business from loss.

We have experience in various systems including:

 Analog and IP Video Surveillance Systems
 Video Analytics
 Intrusion and Fire Alarm Systems
 Integration to Electronic Article Surveillance Systems
 Access Control Systems

CCI is a custom systems provider, not a manufacturer. We are free to select the most appropriate products available in the marketplace and, thereby, we can offer you the highest quality security solutions that demonstrate exceptional value. We partner with each client in performing a comprehensive facilities, financial, human, and overall security risk assessment. Our team of dedicated professionals then design, install, and service electronic security systems that are custom tailored to fulfill each individual client's needs.

CAM CONNECTIONS, INC. a division of Protection 1
3970 S. Pipkin Road - Lakeland, FL 33811-1422
Tel. 863.583.3343 - Fax. 863.583.3349 - Toll Free. 888.544.1085




NRF Protect

The NRF's Senior Leadership Supporting the LP Industry

Bob Moraca, VP of LP, NRF

Robert Moraca, VP of Loss Prevention, National Retail Federation, gives us a look behind the curtains of the newly rebranded NRF Protect Conference & Expo. Learn how more outreach to the emerging leaders of the industry, integration of cybersecurity education and new marketing initiatives helped increase retailer attendance by 30 percent this year. With data breaches, cybercrime and identity theft at every turn, LP executives need to be more digitally driven than ever before. Robert tells us how the NRF is addressing the issue and what LP professionals can do to be successful.

Episode Sponsored By:

LPNN Quick Take #8

Hedgie Bartol talks about the alarming disconnect between IT and Loss Prevention discovered in a recent study by Axis Communications. Learn how engaging other departments, building partnerships and leveraging existing technologies can help LP build bridges across an entire organization.

Solution Providers, have a video or commercial you want to publish? Contact us.

New Data from eBay Enterprise Reveals Omnichannel Order Volume Spiked 72 Percent During the 2015 Peak Season
eBay Enterprise, a leading independent omnichannel operations provider for the world's leading retailers and brands, today announced the findings of its Digital Commerce Index based on data from millions of orders processed in 2015. The data shows ecommerce order volumes fulfilled by stores increased 72% during peak season. The Index also reports drastic increases in omnichannel commerce sales and fulfillment capacity to mitigate out-of-stock situations, save sales and meet tight delivery timelines during the holiday season. "It's no secret that shoppers are moving online, but the physical store isn't going anywhere if you leverage them differently," said Tobias Hartmann, president of eBay Enterprise. The eBay Enterprise Digital Commerce Index offers guidance on how retailers can increase profitability and customer loyalty in 2016. Data and outlook trends include:

● Omnichannel fulfillment is more critical than ever to keep pace with ecommerce demand

● Retailers must leverage Ship-from Store to mitigate out-of-stock situations

● Meeting the industry standard for risk management won't be enough to prevent online fraud

● Omnichannel gains popularity in Asia Pacific region businesswire.com

IBM to tackle fraud with Iris Analytics
IBM is going to apply machine learning to fraud busting with Iris Analytics. While that makes it sound as though it will be using Watson AI systems to identify fraudsters by gazing deep into their eyes, this is really about its acquisition of a German software firm called Iris Analytics. Iris monitors banking transactions and uses machine learning to spot previously unknown patterns of fraudulent transactions in real time. The system can work alone or in conjunction with human analysts, according to IBM. IBM hopes that the new "cognitive computing" approach taken by Iris will allow it to speed up and scale up its fraud detection systems -- while also allowing customers to respond more rapidly by lowering the number of false positives that must be investigated. csoonline.com

Alibaba Opens A Physical Store: Eyeing A Broader Market?



Greenwich, CT: Thieves Hit Ralph Lauren,
Make Off With over $10,000 In Merchandise
Police are reviewing video and continuing to investigate a substantial theft of merchandise from the Ralph Lauren store on Greenwich Avenue. The store reported the theft of items worth over $10,000 on Wednesday. Specifics were not released. greenwichtimes.com

Somerset, PA: Four suspects arraigned in $11,000 Credit Card Fraud
Four people were arraigned Friday before District Judge Ken Johnson of Somerset on additional charges in a case involving fraudulent credit cards and retail theft. The additional suspects are being held in the Somerset County Jail, each in lieu of a $1 million bond. According to a probable-cause affidavit, the foursome was responsible for obtaining or attempting to obtain more than $11,200 in merchandise from nine stores in Somerset Township and three stores in Somerset Borough with counterfeit credit cards on Dec. 18. dailyamerican.com

Toronto, CN: Police stuck on investigation into theft of $1,528 worth of chewing gum
Police in a city north of Toronto are chewing on a bizarre crime. York Regional Police say a man stole more than $1,500 worth of gum from a pharmacy in Markham, Ont., and they're hoping the public can help them identify the culprit. Investigators say the man went to the drug store on the evening of Dec. 17 and video surveillance shows he went to the candy aisle, filled a garbage bag with gum and left. A few moments later he re-entered the store, filled another garbage bag with chewing gum and walked out again. Police say they believe he loaded both garbage bags - containing chewing gum worth $1,528 - into a waiting taxi. theglobeandmail.com

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!

Long Island, NY: Queens Man Facing New Charges for Roosevelt Field Mall Robbery & Shooting
Nassau County District Attorney announced that a Queens man was arraigned today on a grand jury indictment that included new robbery, assault, weapon and drug charges for a holiday season armed robbery at Roosevelt Field Mall that left a mall employee wounded. Oliver Lee, 21, was arraigned Friday before Supreme Court Justice William Donnino. Lee faces a maximum sentence of 25 years in prison.

"This defendant allegedly stole an expensive piece of jewelry at gunpoint, caused an innocent man to be shot, and brought widespread panic to a crowded shopping mall during the height of the holiday shopping season," DA Singas said. "Luckily the selfless heroism and quick response of Mr. Krug, other security personnel and Nassau County Police ensured that this violent robbery didn't result in even greater harm." longisland.com

New Westminster, BC, CN: Officer-involved shooting at Queensborough Landing Walmart leaves one person in critical condition
One person is in critical condition following an officer-involved shooting near the Queensborough Landing Walmart on Boyd Street in New Westminster. New West Police said that around noon, they responded to a call reporting a disturbance. After locating and confronting the suspect, he was shot by police and immediately taken to hospital. straight.com

Turtle Creek, PA: One man injured in shooting at Penn Plaza Shopping Center
Turtle Creek police say one man was shot around 3:30 Saturday afternoon in a busy strip mall. Jesse Hill works in the plaza and said he noticed an altercation between the shooter and the victim outside his store. "We heard the one gentlemen say 'You're going to die today' which is ridiculous. Heard the shots after that, about five or six of them went off," Hill said. Hill immediately retreated to his store and noticed the shooter get into a car and speed away. wtae.com

Customers Call For Better Security After Violent Franklin Square Bank Robbery
Long Island bank customers and employees faced real danger during a bank heist and shootout in Franklin Square this week. As CBS2's Jennifer McLogan reported, the suspect in the Thursday incident was undergoing surgery after being wounded in the attempted heist. Meanwhile, police were trying to determine whether he was responsible for several other bank robberies. Seven employees and eight customers inside the Chase Bank, at 654 Franklin Ave. in Franklin Square, witnessed chaos and panic as the armed robber announced a holdup and waved a semiautomatic handgun. Nassau County police arrived within three minutes of the harried 911 calls. The suspect had been shot and wounded by a security guard at whom he allegedly pointed his gun. Police said it appeared bank robbers target the Franklin Square area because they can make a quick getaway on the nearby Southern State Parkway. cbslocal.com

Costa Mesa, CA: Rolex Watches the target for a Smash & Grab
Police were searching for thieves who stole watches in a smash-and-grab robbery at a Rolex store in the South Coast Plaza mall in Costa Mesa on Friday. The robbery was reported at 8:22 p.m. at the mall, which has about 250 stores. No injuries were reported but there were unconfirmed reports a security guard may have been assaulted and possibly separated from his weapon. It was not known how many robbers were involved in the thefts. nbclosangeles.com

Albuquerque, NM Fights break out at Coronado Center mall, security doesn't step in
Cell phone video shows several fights breaking out within seconds of each other at an Albuquerque mall. It happened at the Coronado Center in early January. Damien Molina said he was at the mall for about 10 minutes when he saw a man head-butt another man. Molina then pulled out his cell phone and started recording the incident. Molina's video starts with two men punching each other. Then, a few seconds later, two women start fighting. At one point, one of them kicks the other. The video then goes back to the two men who are fighting. After about a minute of chaos, a group of shoppers step in and pull the two apart. Then, what appears to be a yelling match ensues. Finally, the people involved go their separate ways. Molina posted the video a couple days after the fights happened. It already has more than 30,000 views. krqe.com

Kearny, NJ: Walmart shoplifting goes bad, Couple charged with Robbery
A husband and wife from Franklin have been charged with robbery after an alleged "shoplifting gone bad" incident at Walmart in Kearny on Wednesday. Jacklyn M. Barretto, 30, and David M. Barretto, 32, are both charged with robbery and conspiracy to commit robbery for allegedly using force while stealing $403 worth of merchandise from Walmart, the criminal complaints say. David Barretto allegedly grabbed the arm of the security officers, adding an element of force to the incident and precipitating the more serious charge of robbery, David Barretto has seven prior arrests, his wife has 5 prior arrests. nj.com

Santa Clarita Valley, CA: Suspects still at large in attempted Apple Store robbery A search for multiple individuals suspected of attempting to rob the Apple Store at the Westfield Valencia Town Center Saturday ended without any arrests. The incident, first reported around 3 p.m., was called in by an officer with the Los Angeles Police Department after the officer noticed suspicious people, who fit descriptions of those involved in a robbery earlier in the day, pacing the Apple Store. Officials believe the suspects are connected to a robbery that occurred Saturday at an Apple Store in Glendale. The suspects in that incident were able to get away with a couple of tablets. signalscv.com

Houston, TX: 3 Texas men arrested in Mass. for debit card fraud
Police arrested three men from Austin, Texas, in an alleged debit-card skimming scheme Thursday, with investigations still underway in pursuit of at least two other people. The incidents in which they are implicated date back more than a month, police said: Since Dec. 11, they received multiple notifications of debit card fraud at the Sam's Club on Walmart Boulevard in Hudson. As Hudson police investigated the incidents over the past month, they determined that multiple individuals were working together. Some of them returned to the Sam's Club more than once, apparently using a rented U-haul or SUV. unionleader.com

Gun-Toting Subway Customer Gets Into Open-Carry Dispute With Police
Open-carry gun laws are stirring up a fresh debate about citizens' rights in Connecticut. A cell phone video uploaded to LiveLeak on January 12, captures a Subway customer carrying a holstered pistol and several Bridgeport, Conn. cops in a heated debate over the state's open-carry law. eater.com

Conroe, TX: Gutierrez sentenced to life in prison for capital murder of a Convenience Store Owner

Greenacres, FL: Target Associate busted for the theft of over $6,000 in cash

Shreveport, LA: Pizza Hut Employee's Boyfriend stole bank Deposits

Counterfeit Star Wars Products May Well Be Funding The Real World's Dark Side

Noble Co, OK: Two Worthington men charged in counterfeit incident

Kay Jewelers in the Altamonte Mall, Altamonte Springs, FL was the victim of a Grab & Run on 1/14, merchandise valued at $6,899

Marks & Morgan in the Knoxville Center, Knoxville, TN was the victim of a Diamond Switch, diamond earrings valued at $1,449

Kay Jewelers in the Quincy Mall, Quincy, MA was the victim of a Grab & Run

Apple Store - Santa Clarita Valley, CA - Robbery
AM/PM - Sun City, AZ - Armed Robbery
AT&T - Detroit, MI - Burglary
Asian Market - Allentown, PA - Armed Robbery
Bigfork Stage- Flathead, MT - Burglary
Bucky's - Omaha, NE - Armed Robbery/ Clerk critical condition
Circle K - Surprise, AZ - Armed Robbery
Cricket - Santa Fe, NM - Armed Robbery
Cumberland Express Mart - Indianapolis, IN - Armed Robbery / Clerk shot, killed
CVS - Chester, MD - Theft
CVS - Leominster, MA - Armed Robbery / arrested
Family Dollar - Dayton, OH - Robbery
Metro PCS - St. Louis, MO - Armed Robbery
Pit Stop - Wayne, Co, WV - Burglary / suspect shot
Rocky Mountain Gold - Albuquerque, NM - Robbery
Snappy - Deerfield Beach, FL - Armed Robbery/ suspect shot, killed
The Great Texas Gun Company - Brazos Co, TX - Burglary
Tolino's Speedbreak - Bangor, PA - Armed Robbery
Ultra Mart - Leominster, MA - Armed Robbery
Xpress Mart - Fulton, MO - Armed Robbery



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Jeremy Willis was named Corporate Safety and Security Manager for the MXD group.

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6 Steps to Build the Emotional Fitness Necessary to Succeed  If you're serious about reaching success, expect to experience challenging situations that will test your patience, commitment and endurance. To be successful you have to be willing to take the bad along with the good, and to do so, use these steps to build up your ability to bounce back. Contemplate choices

Want Big Things Out of Life? Expect Big Things of Yourself  If you really want to find success, really create a name for yourself, you'll need to raise the bar. This means, raise the bar on  your goals and what you expect from yourself. To get into the big leagues, you have to do these 5 things. Have faith in yourself

Ask Your Team These Questions Now In Order to Succeed This Year  Now is the time for every organization to layout their strategy on how what they wish to accomplish this year and how they will reach their goals. Instead of just holding meetings to go over goals, ask your teams these 12 questions to help make it happen. Work backwards

4 Ways to Create a Company Culture that Breeds Success  To each leader, company culture holds a different definition. While everyone has their own ideas as to what a culture should embody, there are certain principles that seem to work well in creating a culture people want to emulate. Here they are. Push for empowerment

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When you apply for a job through email with an attached resume, incorporate your cover letter in the body of the email. Add your accomplishments that relate to the job description you're applying for. Also, take this opportunity to sell yourself by briefly explaining the key differentiators that separate you from other candidates. In today's market, employers are receiving hundreds of resumes so you want to make it easy for the reviewer to see why you are a better fit and stand out from the crowd. Do not add your cover letter as an attachment. This approach creates added steps for the employer which increases the chance that they may not take the time to even open it.

Just a Thought,
Gus Downing

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