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2016 report coming in the Daily.
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America's LP Teams
From the D&D Daily 2016 GLPS's
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The Sears
Holdings Field and Corporate Teams at our National Conference in Hoffman
Estates, IL |


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Retail fraud attempts up 31% this holiday season
Fraud attempts increased by 31% during the past holiday season, according to
data from ACI Worldwide, which, on the positive side, found the number of
overall transactions increased by 16%. The survey data, based on hundreds of
millions of transactions from global merchants during the 2015 and 2016 holiday
shopping season (starting on Thanksgiving and ending on Dec. 31) highlights key
shopping - and fraud activity - trends. Principal findings include:
● From Thanksgiving to Dec. 31, 2016 compared to the same dates in 2015, the
number of e-commerce transactions grew by 16%, while fraud attempts grew by 31%.
● Fraud attempt rates were highest on Christmas Eve (1.6%), Shipment cutoff
day (1.5%) and Shipment cutoff - express (1.7%). The trends driving these
peak fraudulent days include shipment cut-off and buy online pick-up in-store.
● Average ticket price of an attempted fraud transaction decreased by 7%
($228 in 2016, down from $243 in 2015).
● During the 2016 holiday shopping season, the number of fraud attempts based on
total population increased compared to the same time in 2015. In 2016, one
out of every 97 transactions was a fraudulent attempt. In 2015, one out of
every 109 transactions was a fraudulent attempt.
chainstoreage.com
A Tale of Holiday Returns
Return Rate and Return Fraud Are Closely Tied to Shrink
With return authorization solutions deployed in 34,000 stores across the
country, The Retail Equation/Sysrepublic, the retail business unit of Appriss,
annually reports on the state of post-holiday returns in the United States. The
company is uniquely positioned to paint an accurate picture through the vast
amounts of data it collects and analyzes during the seven days after Christmas
at the point of return.
Top
Facts About 2016 Holiday Returns
1. Returns peaked again on Dec. 26 at 11:22 a.m. PST/2:22 p.m. EST., this is
very close to the same time returns peaked the past three years. It's clear
lunchtime on the day after Christmas is the most popular return time of the
entire year. This is when all return registers should be properly staffed and
associates should be ready to deliver the best customer experience. It is also
the ideal time to convert gift returners into regular shoppers.
2. The highest rate of returns nationwide occurred on Dec. 26, where returns
were nearly two times the normal rate seen during the holiday season. And,
interestingly, because of the way days of the week fell in relation to both
Christmas and New Year's Day, Jan. 2 was a big return day also with returns
nearly double the normal rate.
3. The Midwest states again had the highest rate of returns, when comparing
total dollars purchased to total dollars returned and exchanged.
a. Illinois had the highest rate of returns with 22.0%, while
Missouri had the second highest at 21.2%.
b. The state with the least rate of returns was Minnesota with
7.0%.
As the hustle and bustle of the holidays begins to wind down, retail executives
turn their attention to final shrink numbers. The Retail Equation/Sysrepublic
has conducted studies to substantiate the fact that return rate and return fraud
are closely tied to shrink. These studies indicate that if a retailer
takes actions to prevent return fraud and abuse, shrink can be reduced by a
significant amount. This suggests that paying close attention to returns is
a powerful weapon to combat shrink. As companies look to improve their loss
prevention metrics in the coming months, they should consider implementing
strategies to reduce return rate and fraud and, ultimately, shrink.
theretailequation.com
Metro One Announces National Expansion
West Coast Presence by March 2017 and Continental United States by May 2017
Metro One LPSG, the leading industry provider of strategic security management
solutions, announced today the expansion of its protective services solutions
across the United States.
After years in the making, Metro One officially launches in California,
Washington, Arizona, Oregon, Colorado, and Utah in March of 2017. This growth
will continue with an amplification of services across the continental United
States by May of 2017, with client demand as the impetus for their expanded
services.
businesswire.com
Green Dot Atty Faces DQ Bid In Prepaid Card Fraud Suit
A proposed class of consumers suing Green Dot Corp. and the retailers that sold
its reloadable prepaid cards for fraud told a federal judge in Texas Monday that
it should disqualify the firm Tillotson Law from representing Green Dot because
it didn't tell the other retail defendants about a settlement offer.
Named plaintiff Margaret Hopkins, who alleges the companies did nothing to
warn consumers of rampant fraud schemes that tricked her and others into giving
up funds on the prepaid cards, told the court that attorneys Jeffrey M.
Tillotson, Jonathan R. Patton and J. Austin Irrobali failed to communicate a
settlement offer to the other retail defendants - Wal-Mart Stores Inc.,
Walgreens Co., Dollar Tree Stores, Inc., Family Dollar, Inc. and CVS Pharmacy,
Inc. - in the suit. Hopkins, 83, was defrauded out of $14,000 by a man who
claimed to be her jailed grandson in need of bail money in March 2014, according
to court documents. She put the money on the Green Dot MoneyPak cards after
purchasing them at two Wal-Mart stores.
law360.com
Scavengers dumpster dive for high-end makeup
Beauty vloggers are dumpster diving for makeup and uploading 'haul videos' to
YouTube, showing off their treasure troves of discarded makeup worth hundreds,
even thousands of dollars. One popular YouTuber, Shelbizleee posted a
video (which has over 1 million views) about a huge makeup haul from Ulta
Beauty which she valued at more than $2,000. Many makeup hunters frequent
dumpsters behind major beauty retailers such as Ulta Beauty, but some also
search for gold behind drugstores such as CVS, which also sells makeup but at a
lower price point.
Makeup dumpster divers will likely run into many purposely destroyed items while
on the hunt. Online blogs and articles explain some retailers require employees
to use 'damage tactics' when discarding items, such as adding lotion or
conditioner to products to ruin them or cutting the bristles off cosmetic
brushes. The tactics are meant to address the loss prevention issues associated
with the dumpster diving.
thv11.com
American Apparel to lay off 2,400 employees
The dismantling of American Apparel is accelerating, with the retail company
laying off roughly 2,400 employees. The job cuts, at its Los Angeles
headquarters and a manufacturing hub it owns in nearby South Gate, come two
months after it filed for bankruptcy protection.
usatoday.com
Limited Stores files Chapter 11
Limited Stores has taken another step in the liquidation process it started in
December. The women's apparel retailer announced on Tuesday it has filed for
Chapter 11 bankruptcy protection. The chain also said it agreed to a "stalking
horse" bid for its intellectual property and some related assets from an
affiliate of private equity firm Sycamore Partners.
chainstoreage.com
Belk Launches Voluntary Severance Program to Streamline Corporate Office
Belk Inc. has launched a voluntary severance program in an effort to streamline
its corporate office, WWD has learned. "Anyone who wants to opt in can opt in,"
a spokeswoman told WWD, confirming the report. Senior officials were informed of
the program Tuesday. There are more than 1,300 employees in Belk's corporate
office in Charlotte, N.C. Belk, which generates about $4 billion in annual
volume, has 22,000 employees in total.
wwd.com
Pilot Flying J, Kroger,
and Other Convenience Retailers Help Launch Groundbreaking Retail Training Program
Convenience retailers are joining with the National Retail Federation (NRF) and
other merchants on a new training initiative designed to help people pursue
opportunities in retail.
The NRF Foundation brought together dozens of retailers and nonprofits to launch
RISE Up (Retail Industry Skills & Education), which is designed by the industry
to assist people - regardless of education, background, economic means or age -
to acquire the skills they need to secure jobs in retail and advance into
promising careers.
To date, 21 companies have come together to pledge their support for building
the next generation of the retail workforce, including Pilot Flying J and The
Kroger Co., the Cincinnati-based parent company of several c-store banners like
Loaf N' Jug, Kwik Shop, Turkey Hill Minit Markets and Tom Thumb Food Stores.
csnews.com
Top 10 Workplace Trends:
#5 Workplace Flexbility
The Society for Industrial and Organizational Psychology (SIOP) has
published its fourth annual Top 10 Workplace Trends list. Several of the
trends on this list signify great changes in the way workplaces function. It
appears "change" will be a major trend itself in organizations this year.
#5.
Flexibility and Its Effect on the Way Work Is Done
For many
employees, the typical 9-to-5/Monday through Friday work schedule is a
remnant of the past. Continued focus on the benefits and drawbacks of
offering more flexibility for employees will put this topic at the forefront
of many employers' minds this year.
As more organizations begin to
embrace flexible work schedules and arrangements, telecommuting and virtual
teams, a greater emphasis will need to be placed on how these changes affect
the way people get their work done, how they collaborate and how to create
meaningful, satisfying interpersonal interaction among remote workforces.
ehstoday.com
Nine Retailers That May Be Closing Illinois Stores In 2017
Nike branded in-store shops to open in 600+ J.C. Penney stores
Claire's Pulls The Plug On Its IPO
4 takeaways from NRF's Big Show 2017
Quarterly
Same Store Sales Results
Big 5 Sporting Goods Q4 comp's up 3.1%
Holiday
Same Store Sales Results (Nov/Dec)
Target comp's down 1.3%
Toys R Us comp's down 2.5%
Tiffany & Co. comp's down 4%
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Kroll: More than 80% of businesses were fraud victims over last year
Current, former employees most common perpetrators
More than 80% of executives across several industries say their companies were
hit by fraud incidents between July 2015 and July 2016, a percentage that has
steadily increased over the last three years, according to risk solutions
provider Kroll's Annual Global Fraud and Risk Report.

The current report, conducted by Forrester Consulting for Kroll, found that 82%
of 545 executives surveyed said their companies were impacted by fraud in the
last year, up from 75% in 2015 and 70% in 2013. Aside from fraud, 85% of
executives surveyed said their companies were victimized by cyber incidents,
including intentional attacks, during the 12-month period covered.
The Kroll report also suggested that the most common perpetrators of fraud,
cyber and security incidents over that period were current and former employees.
About 60% said attacks were perpetrated by some combination of current
employees, former employees and third parties, with about 49% saying incidents
involved all three groups.
retaildive.com
Canadian government needs help tackling cyberthreats, internal report warns
The Canadian government is "simply not up to the overall challenge" of fending
off cyberthreats on its own and must partner with the private sector and the
United States to tackle the problem, warns a federally commissioned report.
Canada is a prime target for cybercrime, state-sponsored attacks and lone
hackers, and government officials have a crucial role to play in helping fend
them off, the authors conclude.
"The productivity and competitiveness of Canada in the digital age will require
a strong defence of its critical information and technical infrastructure," the
report says. "Current efforts by government, industry and communities need to be
better co-ordinated and more strategic."
The report comes amid growing concern about damaging intrusions into computer
systems that expose personal information, commercial secrets and sensitive
government data -- endangering everything from credit ratings to national
security.
canadiansecuritymag.com
Robots and artificial intelligence set to upend the art of making a sale
As soon as you approach Pepper, a four-foot-tall robot, she starts sizing you
up.
Thanks to facial recognition capabilities, Pepper can determine your gender and
age bracket. And as you begin asking her questions, she can draw from a vast
volume of cloud-based information to give what she thinks are relevant answers.
If you smile, she can tell the conversation is going well and that you're
finding her answers helpful. If you don't, she might ask you if she's
misunderstanding your requests.
Pepper's maker, Softbank Robotics, has a vision of a world in which many
retailers incorporate this technology into brick-and-mortar stores, in which it
feels normal and reflexive for you to approach a robot with customer service
questions.
It's part of a wider push across the retail industry to bring more automation
and data science to one of the few parts of the business that largely remains an
art: the act of making a sale.
washingtonpost.com
Webinar: The transformation of biometric technology
Thursday, Jan 19 at 1pm ET
We used to hear about iris or facial recognition only in movies, but not
anymore. If you have a smartphone, it's safe to say, biometric authentication is
a commonly installed feature. While biometric technology is no stranger to the
security industry, the technology has transformed. During this webcast,
attendees will hear from our sponsors, Princeton Identity and MorphoTrak, about
how security biometric applications are being deployed. Don't miss this first
installment in the 2017 Emerging Technologies Series. There is no cost to
attend.
Register here.
CISO of Netsurion and EventTracker Named to PCI SSC Small Merchant Task Force
Retail POS Terminals Market to Hit $45bn by 2024: Global Market Insights Inc.
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WG's Ninja Tag
Revolutionizing
Box Security |
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Dramatically Improve Efficiency, Shrink &
Sales
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Let's get a test started
in your stores in Q1!
Call now 408.241.8000 or
email. |

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Protecting Organizations,
Amplifying Profits
The expanding role of Canadian LP professionals to
help drive retail success No longer focused
exclusively on playing cop, today's loss prevention professional is
increasingly looking to help grow corporate profits through closer
interdepartmental collaboration and a more proactive use of technology.
This was the prevailing takeaway from Retail Council of Canada's latest Loss
Prevention Conference.
Retailers a cyber target
"Retailers are being targeted. We all read about major attacks in the media, but
there's a lot out there that doesn't make it to the media for many different
reasons," said Colleen Merchant, Director General of National Cyber Security
with Public Safety Canada. "There are also companies that don't have the
capacity for good cyber-security, and they don't even know that their networks
have been compromised, and data is being sucked out of their network."
Of particular worry is the rise in data breaches, much of it by
organized crime.
CCTV does double duty Not only do
loss prevention professionals seek to bolster their retailers' online safety,
they also need to keep up the fight to secure their physical stores. For
many, that means stepping up investments in digital video surveillance.
The systems do double duty. Cameras act to deter theft and - as a result
of their superior picture quality compared to analog counterparts - aid in
post-incident investigations, including slip-and-fall fraud.
Big
data's heavy load For some retailers, the amount and complexity of
available data is intimidating.
Said Dr. David Speights, Chief Data
Scientist with The Retail Equation: "If the market is not ready for something
that's too advanced, they don't use it." Familiarity is a factor according to
Dr. Ready Hayes, Director of the Loss Prevention Research Council.
"I
still talk to people who are going to seven or eight different sources
to pull together one report," noted Cory Adams, Vice President of
Global Client Services with Sysrepublic. "That's our big push - to try and
integrate all the data from all these different locations to put in one
platform."
Loss prevention success for Sears
The power of analytics was illuminated in a Sears Canada case study by Don
Berezowski, Divisional Vice President, Loss Prevention & Safety, and Matthew
Robertson, Corporate Manager, Loss Prevention - Inventory & Investigations and
Retail Organized Crime.
The initiative started with a couple of core
activities, dubbed ORCA (Organized Retail Crime Analytics) and BOLO (Be On the
Look Out), a national alert database. The ORCA component began with compiling
POS data, looking for trends and adapting the reports daily with an
ever-expanding list of variables.
Robertson said they can analyze data
in such a way that a fraudster can come in and do a transaction at one store, go
down the road to another store, and so on to the third. "We can notify
the fourth store before the fraud is even attempted." The results to
date? Last year alone, the reduction in shrink grew Sears Canada's
bottom line by $5.2 million.
If there was one clear message that
came out of RCC's 2016 Loss Prevention Conference, it's that the role and
responsibility of today's loss prevention professional is critical in ensuring
the continued health and growth of retailers' bottom lines.
nxtbook.com
Retail Council of Canada Releases First-Ever
Canadian Shopping Centre Study
Canadian Malls See More Sales Per Square Foot Than
U.S.
The
study ranks Canada's top shopping centres by sales per square foot, with
Toronto's Yorkdale Shopping Centre ranking first with a productivity of almost
$1651. Vancouver's Oakridge Centre ranked second with annual sales per
square foot of $1,537, followed by Vancouver's CF Pacific Centre with a
productivity of $1,523 per square foot.
Canada's 10 largest shopping
centres are revealed in the study and, with no surprise, West Edmonton Mall is
first. Toronto's CF Toronto Eaton Centre ranked second in size, partly due to
the vast size of its Hudson's Bay building component, which also houses Canada's
170,000 square foot flagship Saks Fifth Avenue store.
The Retail Council
of Canada study then ranks Canada's top 10 busiest malls by annual visitors (aka
'footfall'). Remarkably, CF Toronto Eaton Centre, with almost 50 million
visitors, sees more people annually than the Las Vegas Strip, Disneyland and
Disney World combined, and almost as many as New York City's Times Square.
The Toronto mall is the busiest in North America, with Honolulu's Ala Moana
Center and Minneapolis' Mall of America trailing by eight and 10 million annual
visitors, respectively.
The study notes, referencing statistics from
International Council of Shopping Centres (ICSC), that Canadian malls
are, on average, more productive in terms of sales per square foot than those in
the United States. Canadian malls averaged $744 (Canadian) per square
foot in 2016, while US malls averaged US $466 per square foot.
retailer-insider.com
Amazon Canada to change
pricing practices, pay $1.1M fine Amazon will pay
a $1 million Canadian penalty as well as $100,000 towards the
Competition Bureau's costs as part of an agreement announced Wednesday
resolving the Canadian government agency's concerns with the retailer's
pricing practices on its Canadian website.
Amazon's list price
comparisons, which the Competition Bureau (a body analogous to the U.S. Federal
Trade Commission) says created the impression that the prices were lower
than prevailing market prices, but were not verified as accurate. The
savings claims were advertised on Amazon's Canadian website, its mobile
applications, in other online advertisements and in emails to customers, the
bureau said.
Amazon has already changed its price listing policy
for its Canadian website (and elsewhere). Those changes, plus the
penalty, are part of a consent agreement that is registered with the Competition
Tribunal and has the force of a court order, according to the bureau.
retaildive.com
NYC Based Theory to Open
Stores in Canada In the United States, the retailer
operates 22 full-priced stores and 24 outlets. Theory also wholesales in upscale
retailers globally. Theory fashions can be found in retailers including selected
Hudson's Bay,
Saks Fifth Avenue,
Nordstrom and
Holt Renfrew locations.
Theory is seeking out retail locations in the 3,000 square foot to 4,000
square foot range, with spaces to be considered both on high streets as well as
in enclosed shopping malls.
retailinsider.com
One to watch
Arizia reports 20% jump in revenue in fiscal Q3
Comparable sales increased 15.2%, and gross profit increased almost 30% to $82.3
million. Year-to-date, revenue was up 25.5% to $470.8 million.
In
addition to delivering another quarter of double-digit comparable sales growth,
we continued to make progress on our growth plans, including the expansion of
our North American store footprint and increased penetration of our ecommerce
business."
Editor's Note: They staffed a VP of LP and
have been building an LP team.
biv.com
The ten best Toronto store
openings of 2016
Simons to make its Calgary
debut in March
McDonald's all-day
breakfast coming to Canada
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Clarington, ON: Home Depot
Shoplifter struck and killed by car while allegedly fleeing police
The
province's Special Investigations Unit (SIU) has been called in after a man in
his 30s was allegedly struck and killed by a vehicle in Clarington Tuesday while
running away from police. Durham Regional Police said in a statement officers
were called to a Home Depot in Oshawa at around 5:20 p.m. after a report of
shoplifting.
"Two male suspects were identified in connection with the
theft of power tools and they were seen driving away at a high rate of speed,"
the statement read. Police found the vehicle travelling east on Taunton Road
toward Highway 115. The statement said officers then arrived to arrest the two
suspects and during the arrest, one of the suspects was hit by a vehicle
travelling south on Highway 115. Officials said the man, who hasn't been
identified, died at the scene.
citynews.ca
Winnipeg, MB: 2 charged after merchandise worth
$40K stolen in string of downtown robberies
Police said the downtown area has had a rash of commercial break and enters at
small businesses like corner grocery stores and clothing storefronts. This
launched a focused project by Division 11 detectives and support unit members.
According to police, their investigation revealed a man and woman suspect
targeted about 26 small businesses in the area.
Officers
said during these break-ins, the suspects stole cash registers and the money
inside, cigarettes, lottery tickets and clothing, totaling about $40,000
in stolen merchandise. Property damage as a result of the robberies is
pegged at about $17,500.
ctvnews.ca
Calgary police: Drug users
stealing high-end grocery items such as meat and baby formula to fund addictions
Police say they are seeing an increase in the amount of shoplifting and
food theft incidents, including cases where thousands of
dollars in high-end grocery items are being sold through organized crime rings.
Cst. Lara Sampson, who works on organized retail crime cases within the
Calgary police Specialized Offender Unit, said the large majority of
people behind this kind of large-scale theft are drug users addicted to opiates
or other substances.
After making away with over-the-counter
medications or high-end food items like tenderloins and lobster tails, hitting
up to 10 grocery or drugstores in one day, the suspects are then trading
those products for drugs or cash. Those stolen items are then being re-sold into
the market through drug houses to other businesses or restaurants.
nationalpost.com
Toronto, ON: Pot shop employee beaten, shot fired
in robbery over the weekend Police say
they're looking for three suspects who robbed a Toronto marijuana dispensary and
beat one of its employees. Investigators say masked men, one armed with a
handgun, entered The Green Leaf dispensary on Danforth Avenue near Woodbine
Avenue on Saturday evening and ordered the three store employees to the ground.
They say a shot was fired during the robbery, and one of the employees was
pistol-whipped and required hospital treatment. Police say the three robbers
left with an undisclosed quantity of marijuana and cash.
cbc.ca
St. John's, NL: Man arrested following wide-ranging
credit card fraud A number of RCMP
detachments across the province have recently received numerous complaints from
businesses who have been the victims of bank and credit card fraud.
In
each case, a man entered the establishments and attempted to use a damaged card
and when it was declined, clerks permitted the man to manually enter a number
into the point of sale machine. It was later determined that the number was
obtained from stolen cards. Most purchases were for electronics, building
materials, power tools, prepaid credit cards and gift cards.
rcmp-grc.gc.ca
Morinville, AB: Man shot
after being robbed at gunpoint outside of Mac's convenience store
Chatham, ON: Two men
charged in $200 Walmart theft; tried returning stolen merchandise
Calgary, AB: Four of 12
firearms stolen from Cabela's recovered
Kelowna, BC: Purses and
wallets stolen from Kelowna grocery store
Robberies and Burglaries
•
Couche-Tard - Terrbonne, QC - Armed Robbery •
Green Leaf - Toronto, ON - Armed Robbery
•
Knappett Jewellers - Newmarket, ON - Smash and Grab
Robbery
•
Mac's - Penetanguishene, ON - Armed Robbery
•
Petro Canada - Cobourg, ON - Armed Robbery
•
Undisclosed convenience store - Dauphin, MB
- Armed Robbery
•
Undisclosed convenience store - Sylvan
Lake, AB - Armed Robbery
•
Undisclosed store - Winnipeg, MB - Burglary |
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Introduction with Gus Downing
LP Leaders Kickoff

Gus Downing, Publisher and Editor of the
D&D Daily and LPNN, introduces the LP Leaders portion of our "Live in NYC 2016
at the NRF Big Show" broadcast. Learn about the vision and mission behind retail
LP's only digital fast-break conference. With interview topics including Omni
LP, High-End Retail LP, Analytics, Organized Retail Crime, EMV, Cyber Security,
Critical Incident Management, and a host of other subjects - these videos offer
valuable insight and information from the leaders of the LP industry directly to
you - live and on-demand. Stay tuned!
LPNN Quick Take #15

Co-MC Amber Bradley
gives a shoutout to all the sponsors who helped make our broadcast possible. She
also previews what's to come. With surprise guests lined up throughout the
afternoon, who knows who you might see, or what you might hear! When you're
LIVE, anything can happen.
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Providers: Have a video or commercial you want to publish? Contact us
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Alibaba Forms
Anticounterfeiting Alliance With Louis Vuitton, Swarovski
and Others
Alibaba Group said Monday that it is forming a 20-member alliance of companies
to fight the sale of counterfeit products. The e-commerce giant said Louis
Vuitton, Samsung, Swarovski, Mars and Huawei are members of the new group,
dubbed the "Alibaba Big Data Anticounterfeiting Alliance."
Alibaba, which has been criticized for the prevalence of fake products on its
platforms, said the new group will "foster industry collaboration and promote
the use of big data and technology in the global fight against counterfeits."
The Chinese company's new connection with Louis Vuitton is particularly
noteworthy given Alibaba's past track record with luxury goods companies.
"The most powerful weapon against counterfeiting today is data and analytics,
and the only way we can win this war is to unite," said Jessie Zheng, chief
platform governance officer of Alibaba Group. "Alibaba welcomes brands and other
organizations in the creation of the world's first Big Data Anticounterfeiting
Alliance. With our robust data capabilities, we are confident the alliance will
accelerate the digital transformation in our global fight against counterfeits."
wwd.com
Amazon Is Losing To Chinese
Counterfeiters Because Their HR Strategy
Is Broken
Amazon's counterfeit problem grew exponentially when the marketplace began to
aggressively target Chinese sellers in 2015. To help cut out the import/export
middlemen and allow Chinese manufacturers and merchants to sell directly to
buyers in the USA, Canada, and Europe, Amazon streamlined the shipping process
by doing things like registering with the Federal Maritime Commission to provide
ocean freight, which allowed for Chinese merchants to ship entire containers
directly to Amazon's fulfillment warehouses.
Contrary to the way it sometimes may seem from browsing the site, Amazon does
have a very complex system in place for weeding out counterfeits. These
processes range from taking action based off of buyer and seller complaints to a
sophisticated algorithm that spiders through all the pages on the site, flagging
potential counterfeits and dumping them into a massive queue for fraud
prevention teams to inspect manually. It is in this later stage where the system
appears to break down.
Michael Jakubek, who worked on Amazon's fraud and abuse prevention teams between
2004 and 2012, stated bluntly that the quality of the Amazon marketplace comes
down to the quality of these manual investigations. He posits that one of the
main reasons why so many counterfeit listings continue falling through the gaps
of Amazon's quality control dragnet is that these investigation teams are not
simply being trained or administered properly.
Another major reason for the lapses in quality control when it comes to
counterfeits is the fact that Amazon endures an extremely high rate of employee
turnover.
forbes.com
Watch Out for Thieves Posing
as Legit Amazon Sellers
Earlier this month, posts on the Comparitech blog and Naked Security news site
revealed that a new phishing scam has been duping Amazon shoppers.
Sc-Elegance reportedly posted listings of high-end electronic products marked as
"Used - Like new." At the sight of irresistible and heavily discounted price
offers, gullible shoppers added the items to their carts. But, when checkout
time came, the buyers were notified that there were problems with their orders.
The fraudulent merchant then emailed the buyers, telling them that it was all a
boo-boo on the seller's part and that stocks were still available at a different
location. The email provided a link to a payment page that, to an untrained eye,
looked like an authentic Amazon page but was actually designed to collect
personal and financial information from buyers.
techlicious.com
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Sioux Falls, SD: Retail
crime a growing problem, threat for businesses
The calls from business owners come early and often to emergency dispatchers in
Sioux Falls. About every two hours, every day, Sioux Falls police respond to
businesses that have become victims of a crime. The cases they investigate are
wide-ranging: ATMs being dislodged from entryways, thousands of dollars in
merchandise stolen overnight and employees who tussle with shoplifters. And the
number of incidents keeps growing. Sioux Falls police report a 25 percent
increase in theft calls in the past five years. "Our caseloads in property
crimes have increased, and I think those retail crimes are a big portion of
that," said Sgt. Paul Creviston of the Sioux Falls Police property crimes
division. Creviston leads a coalition made up of about a dozen large and small
retailers in the city. At monthly meetings, law enforcement and business owners
share information and photos about recent offenders they have encountered. The
city's biggest retailers attract the majority of the crime in Sioux Falls: The
Empire Mall, Wal-Mart stores, Target and West Mall. The Empire Mall called
police about 600 times in 2015, and there were about 300 calls to the West Mall
retail center at 41st Street and West Avenue. Creviston, of the Sioux Falls
Police Department, said officers are aware of the threat of organized retail
crime. The police department keeps in contact with other agencies - including in
the Twin Cities - to keep abreast of any groups making their way through the
region, he said. "Has it happened? Yes," he said. "But it's very infrequent."
argusleader.com
Columbus, OH: City Attorney
says Shoplifting trends down as diligence goes up
For
the first time in six years, the number of shoplifting thefts in Columbus has
decreased. It's certainly a positive development for law-enforcement officials,
said Bill Hedrick, the assistant city attorney who tracks such statistics. "I
think it's great news," Hedrick said. "I'm happy they're not going up because
the pattern was going up every year."
The Columbus City Attorney's Office, which prosecutes misdemeanor crimes, filed
a total of 3,625 theft charges last year, a decrease of 21 percent from the
4,590 charges filed in 2015. The total value of merchandise stolen decreased
from $695,527 in 2015 to $587,198 in 2016. The number of first-time offenders
caught stealing also dropped significantly last year, plunging almost 25 percent
from 875 in 2015 to 670 in 2016. Another statistic that decreased in 2016 was
the number of cases involving thefts of items worth more than $500.
Because the state legislature raised the felony theft limit from $500 to $1,000
in 2012, Columbus prosecutors had seen high-dollar misdemeanor thefts more than
double to an all-time high in 2015. That number decreased almost 25 percent in
2016.
thisweeknews.com
Tempe, AZ: Credit-card
scheme targeted ill, dead account holders; 150 victims, $300,000 in purchases
A 34-year-old Tempe man has been arrested in connection with a credit-card fraud
scheme targeting more than 150 account holders who either were ill or had
recently died, authorities say. Jason Siebert-Thomas is accused of using
victims' personal information to obtain duplicate credit cards and make more
than $300,000 in fraudulent purchases, the Tempe Police Department say.
Silbert-Thomas was arrested at his home Jan. 12, and police on Tuesday said they
are still looking for associates who helped him carry out the fraud scheme. So
far, multiple victims have been identified in Tempe, Paradise Valley and
Glendale, police said. Police say they are still looking for possible victims.
azcentral.com
Steubenville, OH: Police
believe 'Pruitt Gang' strikes at Lowe's; loss of over $5,000
On Tuesday afternoon, Steubenville Police received a call in regards to a
possible theft at the Lowe's along Mall Drive. It was reported that a group of
black females entered the store and filled five to six purses of merchandise
valuing approximately $1,000 each. One of the purses was wrestled from one of
the suspects by a loss prevention officer in the parking lot, but they were able
to escape. According to the report, these females are known as the "Pruitt
Gang," and have been involved in these types of thefts throughout the tri-state
area.
wtov9.com
North Adams, MA: Distraction
Thieves arrested after stealing $500 in cigarettes from Cumberland Farms
A city couple allegedly worked in tandem to steal more than $500 in cigarettes
from the Cumberland Farms on Union Street earlier this month. Ashley Labelle,
25, would distract a store employee by asking about its pizza while Christopher
Letalien, 32, would sneak behind the counter and steal cigarettes, according to
police.
berkshireeagle.com
Boca Raton, FL: Woman used kids, ages 7 and
8, to steal from Macy's; $1,700 in merchandise |
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Shootings,
Assault & Deaths
Orlando,
FL: Accused Police killer Markeith Loyd captured; Officer was killed 9 days
ago in a Walmart parking lot
Markeith Loyd, a fugitive who eluded police for nine days after authorities
said he shot killed an Orlando police officer in a Walmart parking lot, was
captured late Tuesday. The arrest brings to a close one of the largest
manhunts in recent memory for central Florida. Markeith Loyd faces multiple
charges, including two counts of first degree murder in connection with the
deaths of his girlfriend and her unborn child. Other charges are pending in
the police shooting.
usatoday.com
Edmond, OK: Man killed
in shooting outside Braum's fast-food restaurant
A man was killed in a shooting Tuesday night outside an Edmond fast-food
restaurant. The shooting was reported shortly before 8:30 p.m. at the
Braum's parking lot near Interstate 35 and 15th Street. "It appears that the
victim had some sort of altercation with a black male suspect here in the
parking lot," Edmond Police Sgt. James Hamm said. Police said the shooter is
not in custody.
okcfox.com

Dallas, TX: Police release suspect images in
violent Target assault
Police in Dallas have released images of two suspects in an attack that left
a Dallas theater director in the intensive care unit. Derrick Whitener, who
works at The Firehouse Theatre, was attacked late Saturday night after he
reported that there were two suspicious people around the entrance of the
Target, located on North Haskell Avenue around 11:05 p.m. The suspects were
both asked to leave the property just before they attacked Whitener.
wfaa.com
Cancun,
Mexico: Four dead in new shooting in Mexico's Caribbean resort region
Gunmen attacked the state prosecutors' office in this Caribbean resort city
Tuesday, and authorities said four people were killed, ratcheting up
tensions just a day after a shooting at a music festival in a nearby town
left three foreigners and two Mexicans dead. It was too early to say if the
attacks were linked, but they were a marked intrusion of bloodshed into
Mexico's main tourism zone, a region that had previously been spared much of
the violence plaguing other parts of the country. The governor of Quintana
Roo state, Carlos Joaquin, said three attackers and one police officer died
in Tuesday's incident. He said five suspected attackers were taken into
custody. He urged calmed, saying the federal government was sending more
security forces to the region. Hundreds of people fled the Plaza de Las
Americas shopping center after possibly hearing gunfire inside. It
wasn't clear what happened, or if any shots were fired, but soldiers swarmed
into the mall.
spokesman.com
Robberies
& Thefts
Reno, NV: Man sentenced
to life in prison in 7-Eleven robbery, shooting
A Reno man will spend the rest of his life in prison for robbery and
attempting to murder a woman who was shot in the head at a 7-Eleven store in
March. Kevin Scott Clausen, 52, was sentenced by Judge Lynne Simons to four
concurrent counts of life in prison without the possibility of parole at a
hearing Friday at the Washoe County District Court.
rgj.com
Salt Lake City, UT: 4
face federal charges in series of robberies that led to downtown chase
Four men face federal charges in a series of Salt Lake County business
robberies in September, including one in which police reported a shot was
fired at an employee. The four men, all from Salt Lake City, are named in
indictments Tuesday. An initial hearing is set for Wednesday at 1 p.m. in
U.S. District Court. According to the charges, two of the men played a role
in six robberies between Sept. 10 and Sept. 12, all occurring in Salt Lake
City, West Valley City or West Jordan.
desertnews.com

Oklahoma City, OK: New video shows vehicle
smash-and-grab burglary at Kay Jewelers
OKCPD has released surveillance video of a metro Kay Jewelers burglary where
suspects used a car to smash through the front of the store. Store
surveillance video shows the suspects then uncovering cases in the store and
removing jewelry. The burglary happened on Jan. 5 at the store in the Outlet
Mall on W. Reno.
okcfox.com
Green Bay, WI: Police arrest Armed
Robber of Walgreens after he falls on ice
Pagoda in the Sawgrass Mills Outlet, Sunrise, FL reported a Grab &
Run on 1/17, item valued at $239
Kay Jewelers in the McCain Mall, North Little Rock, AR reported a
Grab & Run on 1/17, item valued at $3,899

Daniel's Jewelers in The Promenade in Temecula, Temecula, CA
reported a Distraction Theft on 1/11, item valued at $9,000
Zales in the South County Center, St. Louis, MO reported a Grab &
Run on 1/14, item valued at $2,388
Kay Jewelers in the Town Center at Laurel, Laurel, MD reported a
Grab & Run on 1/15, item valued at $6,199
Piercing Pagoda in the Cottonwood Mall, Albuquerque, NM reported a
Grab & Run on 1/14, item valued at $799
Peoples Jewellers in the Sunridge Mall, Calgary, AB, CN reported a
Grab & Run on 1/14, item valued at $1,999
Kay Jewelers in the Northpointe Shopping Canter, Zanesville, OH
reported a Grab & Run on 1/14, item valued at $4,699
Zales Outlet in the Portofino Shopping Center, Shenendoah TX
reported an Armed Robbery on 1/12, merchandise valued at $56,000
Arson
UPDATE:
Yakima, WA: Bi-Mart fire estimated at more than $1 million in damages
Authorities say a fire that caused an estimated $1 million damage at the
Bi-Mart store on North 40th Avenue early Tuesday morning was deliberately
set and may have stemmed from a burglary. Evidence suggests it was arson,
said Capt. Jeff Pfaff, spokesman for the Yakima Fire Department, which is
working with police to determine the exact cause of the fire and where it
started. Firefighters were called to the store on 40th Ave., at 2:15 a.m. on
a report that water was flowing in the building's sprinkler system. Arriving
crews found smoke coming from the back of the building and cardboard boxes
burning in a second-story storage area.
yakimaherald.com
Counterfeit Goods
Jacksonville,
FL: Customs agents seize record number of counterfeit items; Goods would
have been worth more than $1.38 Billion if genuine
U.S. Customs and Border Protection and Immigration and Customs Enforcement
officers said they've seized a record number of shipments containing
illegal, phony goods totaling more than $1 billion. Most of the items came
through the mail from overseas. Across the U.S. in 2016, officers seized
goods that, if genuine, would be worth more than $1.38 billion. That number
comes from more than 31,000 cases. Officers arrested 451 people in relation
to the crimes.
news4jax.com |

|
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•
Autozone - Fresno, CA - Shooting/ 1 teen shot and
killed
•
Circle K - Colorado Springs, CO - Armed Robbery
•
Country Fair - Erie, PA - Shooting/ 1 man
(customer) shot and wounded
•
CVS - Benicia, CA - Burglary
•
Dollar General - Belleville, IL - Armed Robbery
•
El Patron - San Juan, TX - Robbery
•
Fireworks - San Antonio, TX - Armed Robbery
•
Forsyth Pharmacy - Forsyth County, GA - Armed
Robbery
•
Hart Mart Grocery - Gravel Switch, KY - Burglary
•
Hung Ming Aquarium - Daly, CA - Robbery/ Assault
•
Metro PCS - St Joseph, MO - Armed Robbery
•
Quality Food Mart- Tulsa, OK - Armed Robbery
•
Shell - Rochester, NH - Robbery
•
Shell - Colorado Springs, CO - Armed Robbery
•
Speedway - Warren, OH - Armed Robbery
•
Stanford Shopping Center - Palo Alto, CA - Robbery
•
Subway - Chicago, IL - Shooting/ 2 wounded- 1 shot
and killed
•
Walgreens - Green Bay, WI - Armed Robbery
•
Zales Outlet - Shenendoah TX - Armed Robbery
•
7-Eleven - San Rafael, CA - Robbery
|
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Daily Totals:
•
15 robberies
•
2
burglaries
•
3 shootings
• 2 killed
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Featured Job Spotlights
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Vice President Asset Protection
Grand Rapids, MI
The Vice President of Asset Protection is responsible for strategic oversight
and direction of Meijer's Asset Protection programs for the Stores,
Distribution, Manufacturing and Corporate functions at Meijer. This executive
position is accountable for the development and implementation of Asset
Protection programs including Shrink Reduction, Risk Mitigation, Safety and
Security Plans, Training, Investigations and Analytics to drive overall
operating efficiencies while supporting the Company's strategic focus of a
"Customer First" experience...
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Director of Security and Loss Prevention
Los Angeles, CA
Directs, oversees and develops a Security and Loss Prevention team whose
responsibility is to protect our employees, guests and physical assets and a
Loss Prevention team whose responsibility is to prevent, detect, investigate,
resolve and document internal and external losses and policy violations...
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Sr. Mgr., Investigative Strategy and Risk
Seattle, WA
The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative
strategy and workplace incident management program supporting Worldwide
Operations and Customer Service. This position will provide strategic framework
globally for investigations and workplace incident management as well as assist
field loss prevention partners as a subject matter expert...
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Director of Investigations
New York, NY
The Director of Investigations is responsible for developing multi-level and
multi-tiered strategy for investigations company-wide. These areas include
investigations, investigative analysis, and investigative training. To create
this multi-tiered strategy, The Director of Investigations must influence and
impact members of Legal, Human Resources, Store Operations, and Customer Service
to ensure that the collective decisions and policies incorporate Loss
Prevention's goals of reducing business integrity-related risks...
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Head of Financial Crime, Loss Prevention & Safety
Malvern, PA
The Head of Financial Crime, Loss Prevention and Safety 1NA is
responsible for developing strategies to identify and remedy vulnerabilities
that lead, or could lead, to financial loss throughout the NA operation, both in
the field and office locations...
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Director, Loss Prevention Initiatives Job
Dublin, CA
The Director of LP Initiatives & Compliance is responsible for directing
cross-functional initiatives for both Ross and dd's Stores. The Director will
direct and lead rollouts of new/updated processes, policies and procedures by
working directly with LP Field Management and Stores for feedback. The Director
will also direct LP compliance and merchandise protection programs...
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Director, Supply Chain Loss Prevention and Safety
Perris, CA
The Director of Loss Prevention is responsible for achieving the shortage and
safety goals set for the Supply Chain. This is done by supervising and promoting
Loss Prevention initiatives and programs, and by developing and maintaining a
strong collaborative partnership with Operations and Human Resource business
partners...
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Director, Loss Prevention
New York, NY
Maintain inventory levels and reduce loss. Responsible for developing and
maintaining the strategy for reducing shrink and increasing profitability within
the Fashion division. Building programs to sustain a high level of Loss
Prevention awareness in our boutiques, and support our MBR partners and
corporate partners...
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Global Security & Retail Loss Operations Manager
San Francisco, CA
The Global Security & Retail Loss Operations Manager will be responsible for the
strategic planning and execution of projects/programs. You will ensure that
projects are completed on schedule and to the scope established and agreed upon
with key stakeholders...
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Sr. Manager Loss Prevention
Toronto, Ontario, Canada
The Asset Protection Manager will oversee the asset protection
efforts in all Retail and Outlet stores in Canada and in the states of:
Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy
violations and furnish those results the VP of Asset Protection as well as Human
Resources.
• Reviewing an analyzing incident reports generated from the
stores...
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Regional Loss Prevention Manager
Antioch, CA
The Regional Loss Prevention Manager works under the direction of the Regional
Director of Loss Prevention. Implements company programs relating to shortage
control, theft resolution, and safety. Oversees and works with investigations
staff to identify and resolve internal and external theft cases. Serves as a
role model for all store and district personnel. Works as a liaison between
National Stores Inc. and the criminal justice community...
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Loss Prevention Manager
Chicago, IL
The Loss Prevention Manager is responsible for monitoring the
performance and minimizing the losses experienced in the bowling centers
operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will
investigate incidents of fraud, theft, policy violations, allegations of
wrongdoing or any other activities that have or potentially could adversely
affect the bowling centers...
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Loss Prevention Business Analyst
New York, NY
Protects company assets and increases profitability through the
analysis, response and management of various data across a broad spectrum of
internal financial and technology resources such as Exception Reporting, Sales
Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works
cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization's asset protection and profit improvement
initiatives...
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