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 January 19, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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NuTech National
Greg DeTardo, Founder and President, and Tonya Prive, Director of Sales

Se-Kure Controls

Roger Leyden, Founder, President & CEO; Michael Campbell, VP National Sales; and Greg Saputo, Regional Sales Director

Axis Communications
Hedgie Bartol, Retail Business Development Manager - North America

View all episodes here



Three teams were selected on Monday at the Daily's 'Live in NYC at the NRF Big Show' event to win pizza parties sponsored by NuTech National. One retail LP team member was selected to win an all expense paid trip to attend the NRF Protect Conference in Philadelphia this coming June. The winner of the NRF Protect Conference must have corporate approval in writing to attend the event.

Here are the Winners!


Want a chance to win at our next drawing?



NRF appoints new board members, from BJ's, JC Penney, Disney and Saks
Five retail executives and one state retail association president were yesterday announced as new members of NRF's Board of Directors. The National Retail Federation today announced the addition of five retail company executives and a state retail association president to its Board of Directors.

"These new board members are thought leaders with decades of experience in every aspect of the retail industry," NRF President and CEO Matthew Shay said. "They will be invaluable assets in guiding NRF as we advocate on behalf of retailers everywhere."

The new board members, who were elected Sunday at NRF's Retail's BIG Show annual convention in New York, include:

● B.J.'s Wholesale Club President, CEO and Director Christopher Baldwin
● J.C. Penney CEO Marvin Ellison
● Disney Consumer Products Executive Vice President of Disney Retail Paul Gainer
● Kentucky Retail Federation President Tod Griffin
● Saks Fifth Avenue President Marc Metrick
● STORY Founder Rachel Shectman nrf.com

NRF Convention: Looking to the Future Amid Volatility
Volatile, unpredictable and maybe not as bad as some recent reports have suggested. That was the overall take on the state of retailing that emerged Sunday at the National Retail Federation's convention and expo at Manhattan's Javits Center, which runs through Wednesday. It's an industry supporting 42 million jobs in the U.S., pouring $2.6 trillion into the gross domestic product, and pulled every which way by rapid shifts in consumer spending patterns, technology advances, the roller-coaster stock market, unstable national economies, particularly China, and world politics.

"I am optimistic about the U.S. consumer market. It's in really good shape," Ira Kalish, chief global economist, Deloitte Research, told WWD, following his presentation on "Retail's Power Players - Who to Watch in 2016" at the convention. "It's being driven by actual gains in income and employment."

Kalish listed 10 retail brands best positioned for growth, based on their brand equity, execution and differentiation. Topping the list was Hermès, followed by Tractor Supply Co., Hennes & Mauritz, Inditex, Amazon, Nike, Next, The TJX Cos., Vipshop and Ross Stores.

"Make no mistake about it, this was a tough holiday season for the industry," said NRF president and chief executive officer Matthew Shay. "Weather, inventory challenges, advances in consumer technology and the deep discounts that started earlier in the season and that have carried into January presented stiff headwinds as retailers competed with one another and their own bottom line. Despite these factors, the industry rallied, consumers responded and sales still grew at a healthy rate, which is a huge testament to the resilience, knowledge and expertise of our retail leadership." wwd.com

Marvin Ellison hires new chief for Penney's stores
J.C. Penney's CEO continues efforts to rebuild the c-suite with the appointment of Joe McFarland as Executive Vice President over all of the chain's 1,000 stores. dallasnews.com

735 Sears stores and 952 Kmart stores Closing Locations at end of October
Earlier last week, Sears Holdings Corp. announced that, as a cost-cutting measure, it will be closing a number of Sears and Kmart stores throughout the country, reports Reuters. "We are going to be closing some Kmart and Sears stores in various cities across the country. It is a very small percentage of our overall number of stores," company spokesman Howard Riefs told the newswire, though he declined to state the specific number of locations that will be affected. "Every year, we evaluate our store portfolio and make changes based on leases or stores with poor performance," added Riefs. The Reuters story notes that, as of the end of October, Sears Holdings - according to its latest financial disclosure - counted 952 Kmart stores and 735 Sears stores among its assets and that Riefs said that, between the two chains, most of the closures would affect Kmart. pymnts.com

Target thrives with small stores as Walmart shies away
The news that Walmart will be shuttering all of its Express stores must have brought some satisfaction at Target where management is seeing success with its smaller formats. sfchronicle.com

Walmart Closure Saves Small-Town Grocery Store in West Texas
A small-town grocery story in Texas on the verge of shutting its doors received surprising news after its major competitor announced it was going out of business. The announcement of Walmart's closure of 269 stores sent shockwaves through the community of Winters, where another grocery store was just one day away from closing for good. Assistant manager Alex Harrison was preparing for his last day of work ay the Cash Saver he works for in Winters, which was set to close its doors Friday. abc13.com

Dollar Tree and Ashley Furniture make OSHA's list of 'Top 10 fines of 2015'
At #6, Dollar Tree, multiple locations throughout the U.S.: $825,000. Dollar Tree and OSHA reached an agreement to settle 13 inspections at the retailer's stores. Inspections uncovered a pattern of violations involving blocked emergency exits, obstructed access to exit routes, improper material storage and electrical hazards. At #10, Ashley Furniture, Whitehall and Arcadia, WI: $2,280,200. OSHA issued fines to Ashley Furniture three times in 2015. The most recent fines were for failing to protect workers from moving machine parts. Fines issued earlier in 2015 were the result of investigations which showed more than 1,000 recordable work-related injuries in the previous 3.5 years at the company's facilities. safetynewsalert.com

Checkpoint Developing RFID-Based Fresh Meat Solution that Enables Food Retailers to Lower Waste, Improve Freshness
Checkpoint Systems, Inc., a leading global supplier of merchandise availability solutions for the retail industry, announced at NRF's Annual Convention & EXPO that its RFID-based fresh meat solution, which is in development, is now being piloted by food retailers. The new solution will combat the multi-billion dollar loss per year of meat products and associated labor costs at food retailers because of expiration. U.S. retailers alone lose $8.8 billion each year due to meat spoilage. E.U. retailers lose EUR 14.8 billion each year for the same problem. businesswire.com

Indiana State lawmakers pushing to make Convenience Stores Safer
Following Friday's deadly convenience store shooting, state lawmakers are looking at ways to make convenience stores safer. This time it was the Cumberland Express Mart. It was closed Monday after an employee was shot and killed there by a would be robber Friday night. "Other states have acted but it doesn't seem to be important enough to our General Assembly, sadly," said Ed Delaney (D - Indianapolis). Delaney is attempting to introduce a bill called Marcy's Law. It would force convenience stores to implement safety measures like installing bulletproof glass, more lighting, and a safer store layout. This is not Delaney's first attempt to pass Marcy's Law which is named after a convenience store employee shot in the head in 2011. Delaney blames the holdup on store owners who don't want to pay thousands to make major safety changes.

"Nobody cares more about the safety of their employees than convenience store operators. They spend a great deal of money and time looking for ways to make their stores safer," said Scot Imus, the Executive Director of the Indiana Petroleum Marketers and Convenience Stores Association. Imus says stores are doing all they can to stay safe and that state lawmakers should be focusing more on the root cause of this crime and not holding store owners accountable. Indianapolis City County Council is not allowed to require that convenience stores make safety changes; that is prohibited by a state law that says localities can't regulate certain industries. For now Marcy's law has not been introduced, Delaney is seeking support from his colleagues which he said he has not yet received. cbs4indy.com

New Mexico: Tractor Supply Company employee has medical marijuana license: Can company fire him? New court Ruling
Does a worker's medical marijuana license trump a company's drug policy? A federal court has issued a decision. Rojerio Garcia's doctors recommended his treatment for HIV/AIDS include use of medical marijuana. The New Mexico Department of Health issued him a patient identification card allowing him to use medical weed.

Garcia applied for the job of Team Leader at Tractor Supply Company. During his initial interview, Garcia advised the hiring manager of his diagnosis and participation in the medical cannabis program. Garcia was hired and on Aug. 8, 2014, reported to a testing facility for a drug screen. The results: Garcia tested positive for cannabis metabolites. On Aug. 20, 2014, Tractor Supply's hiring manager discharged Garcia on the basis of the positive drug test. Garcia filed suit alleging that Tractor Supply terminated him based on his serious medical condition and his doctors' recommendation to use medical pot. Tractor Supply filed a motion to dismiss the lawsuit.

The federal court noted Garcia wasn't fired because of his serious medical condition, and using marijuana wasn't a manifestation of HIV/AIDS. The court said Garcia's strongest argument centered on several decisions by New Mexico courts that the state's Workers' Compensation Act authorizes reimbursement for medical pot. But the court found Tractor Supply's argument to be more persuasive. safetynewsalert.com

Is Return Fraud the fastest growing crime in America..? -
Could Account for $14.5B of Retail Losses
According to recent research Return Fraud has grown 25% over the last 12 months, making it one of the fastest growing threats in North America...

The US Retail Fraud Survey 2015, sponsored by cash handling experts Volumetric, has shown that the growth of Return Fraud could account for as much as a whopping $14.5Billion of retail losses annually.

The Survey, published by international loss prevention experts Retail Knowledge, is based upon research undertaken with 91 of the country's leading retailers, representing some $844 Billion in sales annually; approximately 18% of the North American market. retailfraud.com

Rite Aid deploys proximity beacons in more than 4,500 US stores
Pharmacy chain Rite Aid has rolled out proximity beacons in each of its more than 4,500 stores across the U.S. The deployment marks the largest beacon installation in a retail setting to date -- a bragging right once belonging to department store chain Macy's. The Rite Aid beacon program is in partnership with inMarket, a mobile shopper marketing firm which manufactures its own securitized bluetooth beacons for iOS and Android. Beacon-level proximity data attempts to give brick-and-mortar retailers the personalization and retargeting capabilities used in e-commerce, similar to how a website will optimize itself based on the browsing history of a site visitor. zdnet.com

Think Tank: The Myth of the Physical Versus Digital Retail Battle
In the past, companies have seen digital and physical sales as separate, and even competing entities. Framed this way, we've created a battle between the two.

As a result, different operating groups at the same company strived to find ways to draw customers away from one and pull them toward the other. Most marketers are trying to funnel their customers into one direction, when digital marketing can be used to augment the physical in-store experience and vice versa.

Take a look at Target Corp. It's the marriage of digital and physical experiences that helped Target stage an impressive comeback after it fell victim to a wide-scale credit- and debit-card hack in 2013. Target's annual profit fell 34 percent to $1.97 billion and revenue slipped 1 percent during that year. However, thanks in part to its proactive marketing efforts combining digital and physical retail, the retailer has seen an incredible upswing of late. Analysts expect Target to post a net income of $2.99 billion for fiscal-year 2015, up 22 percent from last year.

In the past, companies have seen digital and physical sales as separate, and even competing entities. Framed this way, we've created a battle between the two.

As a result, different operating groups at the same company strived to find ways to draw customers away from one and pull them toward the other. Most marketers are trying to funnel their customers into one direction, when digital marketing can be used to augment the physical in-store experience and vice versa. wwd.com

Microsoft wants to make checkout stands obsolete
A grocer in Scranton, Pennsylvania is about to dramatically change the way his customers shop. By the end of the year, Gerrity's Supermarkets' nine stores will be using new checkout technology, technology that could someday replace its checkstands. With an app called Skip - as in "skip the line" - shoppers will be able to scan items as they shop, placing them in their bag as they go. They can enter their payment information (like a credit card number) into the app and pay for their items before they leave, all on their phone. oregonlive.com

JC Penney closing 7 Stores April 8th - Pennsylvania, Maryland, California, New York, Tennessee, Utah and Wyoming

Lackluster holiday sales prompt Tiffany to cut outlook, staff

Last week's #1 article --

Walmart is closing 269 stores, laying off thousands of employees
Walmart is closing 269 stores and laying off thousands of employees. The move will affect more than 16,000 employees, including 10,000 in the US. The closings include 154 locations in the US - 102 of which are the company's smallest stores, called Walmart Express, which have been in pilot since 2011. Walmart is closing the stores to shift resources to Walmart's Supercenters and smaller-format Neighborhood Market stores. Walmart will also shut down 23 Neighborhood Markets, 12 Supercenters, seven stores in Puerto Rico, six discount centers, and four Sam's Clubs.

The company said it would try to place laid-off employees at other Walmart stores.
Employees who aren't hired by nearby locations will get 60 days of pay and severance if eligible, as well as résumé and interview skills training, the company said.

The retailer said it still planned to open more than 100 US stores in the next year, including 50 to 60 Supercenters, 85 to 95 Neighborhood Markets, and seven to 10 Sam's Club locations. Internationally, Walmart plans to open 200 to 240 stores within the next year. yahoo.com foxnews.com

See Wal-Mart's official statement here - with full list of store closings


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& doesn't filter retail's reality




5 biggest cybersecurity concerns facing CIOs, CISOs in 2016
1. Hacks of mobile payments and other non-traditional payment systems.
As smartphones continues to become the preferred source of authentication for many financial transactions, malware authors will increase their efforts to steal funds from consumers' Apple Pay, Google Wallet and other mobile payment systems.

CIOs listen up: once attackers have learned to infiltrate consumer's mobile wallet they may tap into your corporate networks for those smartphone owner's work.

2. From Heartbleed to heartache.
Open source vulnerabilities, including Heartbleed, Shellshock and Poodle, struck fear into the hearts of Akamai and other companies in 2015. Expect more attacks on the creaky Internet infrastructure.

Additional problems include old and broken Javascript versions; end-of-life challenges for core software such as Windows XP; and new applications built on recycled code with old vulnerabilities. "It's very difficult for systems to be migrated because you risk losing functionality or introducing new bugs," he says.

3. New top level domains pose phishing pitfalls.
Emerging general TLDs, which number more than 800 and may expand another 1,300 in the next few years, will be used in active spam and other malicious campaigns. Leonard says criminals and nation-state attackers will lure, via social media, email and other tools, unsuspecting users toward malware and data theft. For example, criminals could steer unsuspecting consumers towards shop.apple, apple.macintosh or apple.computer to try to steal their information.

4. Presidential elections are prime "hacktivism" time.
As the U.S. moves closer to the U.S. Presidential election in November, so-called "hacktivists" will increasingly delight in hijacking the Facebook, Twitter and Instagram accounts of candidates and news outlets and attempt to spread misinformation. Such lures will look like political party or candidate email, advocating an online petition or survey about specific election issues, linking to a supposed news story, or relaying information about voter registration or debates.

5. Cyber insurance better aligns with cybersecurity postures.
Cyber insurance premiums soared in 2015, as companies race to purchase indemnification coverage. To maintain profitability, insurance carriers will require more threat and protection intelligence and develop baseline requirements for issuing cybersecurity policies. Such policies will take into account a company's market capitalization, defense and risk profile, attack frequency, as well as the capability to halt attackers and remediate breaches. cio.com

Where Will We Find Next Generation of Security Leaders?
As Art Gilliland, CEO of Skyport Systems, assesses cybersecurity in 2016, he sees distinct strengths, weakness and opportunities for the next generation of leaders. The question is: Where will we find these leaders?

For all its hype, the skills gap is very real, Gilliland says, and it's one of the first challenges he discusses with his CISO customers. In a previous role, Gilliland conducted his own study and found that 40 percent of entry-level security jobs were going unfilled. But even more concerning: 60 percent of security leadership roles were open.

There is no one answer to the skills gap ... but Gilliland recommends two approaches: 1) Invest more in education programs to attract and retain more qualified information security pros and leaders. And 2) simplify the technology architecture, so fewer people are required to operate and manage it.

And one piece of advice he offers to the next generation of security leaders: Know your adversary. "Understand what their motivation is," he says. "Understand what their process is ... and build solutions that either disrupt their motivation or break their process." careersinfosecurity.com

Little Rock, Tampa, and St. Louis hardest-hit by malware
among U.S. cities, study finds
Little Rock, Tampa, St. Louis, Orlando and Denver were the five American cities most affected by malware on a per-capita basis in 2015, according to a study released today by Enigma Software.

Those five municipalities suffered malware infection rates, the company said, roughly eight or nine times the national average for 2015. Little Rock's rate was 1,412% above the U.S. average, Tampa's 842%, while the other three all had rates around 650% of the overall mean.

Enigma senior vice president of technology Patrick Morganelli said that it's difficult to tell why some cities were so much more affected by malicious software compared to others.

"[T]here are so many different ways that infections can end up on computers that it's tough to make any generalizations about why certain folks in certain cities seem to have more than others," he said in a statement.

Nor was there any apparent geographic generalization to be made from Enigma's numbers, as every region of the U.S. besides New England had a representative in the top 20. Denver was the largest city on the list, Salt Lake City the smallest. csoonline.com



Roadmap for New LP Executives

Part 14: Supporting vs. Coddling

By Mike Nagyhazy
Senior Director of Loss Prevention,
24 Hour Fitness

Questions or comments can be emailed to mnagyhazy@24hourfit.com

If you were to have a conversation with my LP Leadership Team, they would more than likely share with you my thoughts on supporting company processes/projects vs. owning the non-LP processes. This was a lesson that I learned early on, primarily by a CFO mentor of mine. It was an invaluable one for me to learn!

Something that I've seen more than once (and have been guilty of myself!) is a LP leader who felt the necessity to fully "own" everything that he/she was involved in - even if it wasn't LP-related. Where I'm going with this, quite candidly, is perhaps having insecurity about a LP department, boss, business partners, company culture, etc., that may eventually lead to wanting to own too much. Taking on the POS project, the inventory scheduling, the new store opening, the technology rollout - whatever example hits home for you; there are many of them. Often times, we feel it necessary to show our value by emulating the jack-of-all-trades scenario, and forcing ourselves to quasi-own projects that really don't fall within LP's scope. We take on 10% of this project, 15% of that project, 8% of that project, and the list goes on and on. Pretty soon, we may lose sight of what we're really here to do.

Simply stating my point here, ponder the idea of, "doing what LP does, really, really well!" The problem with hanging your hat on owning and trying to coddle projects that don't belong to LP is that the original project owners can quickly resume full ownership of that project, almost disarming LP of their value to the company. I tell my team, quite often, that we should always support, offer feedback, inject our LP expertise where needed, but don't feel the need to do other departments' jobs for them. Everyone gets paid a salary to do a specific job within the company - let people do what they are paid to do. While they are doing their job, LP should continue to fine tune their expertise with investigations, shrink reduction, incident response, efficient auditing, brand protection, and so on.

Please don't mistake this message for one of operating in a silo, not being a good business partner, or anything remotely along those lines. I pride myself on being a strong business partner, and I ask that my entire team do the same thing. In my opinion, where a LP Executive really earns his/her seat at the table is by ensuring that his/her team doesn't inherit dozens of other people's jobs, that they aren't a pawn for incompetent folks, and that they keep the pathway clear for the passionate LP folks to do what we all love to do - LP work! It's not always that easy, but if you remind yourself to always try to do your job better and better every day, it will set you up for longer-term stability, and won't pigeonhole you as the "extra headcount who will naively take on the company projects that others won't touch".

Now if you'll excuse me, I have to go install an I.T. server, brand a marketing ad, clean a backstock and repair a HVAC unit...


Read more of Mike's "Roadmap for New LP Executives" series here, with topics including: 
Meet and Greet Your Team -- Assessment/Task Delegation -- Company Priorities -- Developing an Action Plan -- Visibility/Accountability/Recognition -- Effective Communication -- Evaluating Company Structure -- Physical Security Platform -- Budgeting -- Capital Expenditure -- Documenting Your Accomplishments -- and more!




CAPAnalytics, from CAP Index®, Delivers Objective, Actionable Security Intelligence

The real secret to having good data is knowing exactly how to leverage it to maximum advantage. For over 27 years, CAP Index has dominated the discipline it helped create - crime risk forecasting - in large measure because of the creative application of its proprietary data. One example is CAP Index's use of analytics to combine its industry-standard CRIMECAST® Scores with company data to create customized risk assessments that lead to insightful and actionable recommendations for security resource optimization.

CAP Index also works with leading trade associations to help them investigate key security and loss-related issues, trends, and best practices and communicate the findings to their members through research publications and presentations at annual meetings. In collaboration with major industry associations like the American Bankers Association, the Food Marketing Institute, the Loss Prevention Research Council, the Restaurant Loss Prevention & Security Association, and the United Kingdom's Fashion Forum, actual industry crime and loss information is often benchmarked against authoritative CAP Index CRIMECAST Scores.

For both industry groups and for individual clients, Basia Pietrawska, CAP Index's Vice President of Crime Intelligence Analysis explains, "We always strive to do one thing: empower them to make decisions based on objective data and statistics rather than subjective ideas about security and loss prevention."

The results can be impressive. CAP Index created customized risk assessment scores for a large apparel retailer and delivered more than a 30% shrink reduction through an enhanced loss prevention strategy. A sporting goods retailer used its customized risk assessment to optimize its armored car allocation, which resulted in reduced losses and enhanced employee safety.

"The applications are almost limitless, whether we are aggregating data for a national association so its members can understand how they compare to industry averages or helping one company examine its crime trends or another company determine its most effective security measures, we are always helping security professionals make data-driven decisions," explains Pietrawska.

If you want help understanding what to do with your data, contact CAP Index. By performing a complimentary exploratory validation study, CAP Index can combine their proprietary data with your company's information to determine what data-driven decision-making options may be possible for you. To find out what yet-to-be discovered intelligence is hidden in your data, click here to sign up for CAP's free, no obligation validation study.


Basia Pietrawska
Vice President,
Crime Intelligence Analysis






The Unwritten Rules of Corporate America

Keith White, SVP of LP, Gap Inc.

Keith White, Senior Vice President of Loss Prevention for Gap Inc., shares some of the unwritten rules of Corporate America and how you can apply them to help better navigate your career in this LPNN interview. From taking responsibility and accountability as a leader - to making yourself approachable by listening to others - to building a team that embodies your values and attributes - learn the simple yet powerful advice that has helped Keith and other C-Suite executives throughout their retail careers. And learn how emotional intelligence is the driving force behind it all.

Episode Sponsored By:

LPNN Quick Take #9

As a theatre graduate and regular LPNN co-MC extraordinaire, Hedgie Bartol, Axis Communications, shares the secret to his on-camera charm, Amber provides some social media advice and Joe "Periscopes" from his phone in this LPNN Quick Take.

Solution Providers, have a video or commercial you want to publish? Contact us.

Amazon Hit With Class Action Alleging Prime Deception
An Amazon customer hit the e-commerce giant with a proposed class action in California state court Wednesday, alleging it upgraded him to its Prime premium membership without his permission.

Lead plaintiff Gregory Harris said he was unwittingly charged more than $100 for a subscription to the service after purchasing products in June 2015, becoming prey to a "common scheme to mislead consumers and incentivize them to purchase products from its website."

According to the complaint, Harris purchased several products from Amazon.com Inc. after being drawn to the e-retailer in part by its low prices. He was subsequently charged $107.91 for an Amazon Prime membership he claims he was expressly informed he was not signing up for.

Harris contends the membership constitutes a "hidden fee" for access to Amazon's advertised prices, saying he would not have purchased the products had he known the service was a prerequisite to access those price levels.

Harris says Amazon violated a trio of state consumer protection statutes and the federal Electronic Funds Transfer Act, which requires written authorization by customers before they can be charged electronically. He seeks punitive and statutory damages but does not provide an estimate of the potential penalty in his complaint.

He proposes to represent a class of thousands of consumers who shopped at Amazon and were hit with a membership fee as a result dating as far back as the applicable statutes of limitations will allow. He also seeks to represent a subclass of those hit with recurring charges without their permission in the year before the complaint was filed.

Amazon has had success in fending off class action litigation recently thanks to a standard point of sale agreement in which customers waive their rights to file class actions in favor of resolving disputes via individual arbitration, with federal courts twice siding with the e-retailer in 2015. law360.com

Mobile accounts for more than half of Burberry's web traffic

Buyers' appetite for online and mobile deals grows 12% in 2015



Highland Park, TX: Thieves in van smash through Chanel store
Cops caught seven people who tried to steal high-end purses after crashing a van into the Chanel Store. It happened around 6:30 a.m. Monday at the store in Highland Park Village on Mockingbird Lane and Preston Road. Police said it appears the suspects first tried to use tools to break in. Then they used a maroon van to smash through a glass window. An off-duty police officer who was working security saw the suspect load as many as 50 handbags into the van and another vehicle. fox4news.com

San Diego, CA: Armed Robbers steal $21,000 worth of cellphones
from Pacific Beach AT&T store
San Diego police sought Tuesday two men who held up a cell phone store in Pacific Beach. One of the men pulled a gun at the AT&T store on Garnet Avenue near Lamont Street around 7:45 p.m. Monday, San Diego police Officer Dino Delimitros said. According to early reports, 23 phones were stolen. The phones were Samsung and iPhones with an estimated value of $21,000. cbs8.com

Stamford, CT: 70 Page Rap Sheet; Serial shoplifter stopped in Stamford
Robert Lee's criminal history, which shows he has been arrested by a stunning 41 different law enforcement agencies throughout his life. Lee, of the Bronx, doesn't so much have a rap sheet as a rap book -70 pages long - said Capt. Richard Conklin, who along with Officer Stephen Lopez took the serial shoplifter into custody Friday night as he was allegedly casing stores in the Stamford Town Center Mall. stamfordadvocate.com

Cops hunt 2 Manhattan ATM skimming gangs who have stolen $16,600
Police are asking the public's help in cracking two ATM skimming gangs in Manhattan. Two apparently unconnected two-man crews placed skimming devices on ATMs at a Midtown CVS and a bank and deli on the Upper East Side, then used customers' banking info to take out thousands of dollars with duplicate debit cards, police said. The first crew set up skimmers at a CVS on Fifth Ave. near 37th St. and a Bank of America on E. 96th. St., according to cops. They then made more than $7,800 in withdrawals at banks in Queens in October and December. Crew no. 2 put its device on an ATM at the Green Gourmet Deli on Lexington Ave., then made more than $8,800 in withdrawals in early December, authorities said. nydailynews.com

Frankford, NJ: Ninja Blender thieves hitting Walmart sought
by New Jersey State Police
An elusive pair of shoplifters who State Police say swiped a dozen Ninja blenders from Walmarts in Sussex and Morris counties are still at large, although detectives are sure they know the couple's names and getaway car thanks to social media. The couple pulls the same stunt at each store, hiding a Ninja blender - which sells for $175-$235 - in their cart under bags of less expensive purchased items - let's assume puppy chow. State Police put store surveillance photos of the couple on Facebook last week, and within 20 minutes got a bunch of calls identifying the Ninja-loving duo, CBS News reports. njtvonline.com

Framingham, MA: Woman busted stealing $1,400 worth of coats from Ski Shop
Two days after police said she stole a coat from a Rte. 9 store, a Malden woman returned to the store wearing the stolen coat. Framingham Police arrested Shaquila Anderson, 22, at the Summit Ski and Snowboarding store on Rt. 9 on Sunday at 4:08 p.m., according to a police report. Store employees told police that Anderson and a second woman, who has not been identified, had stolen two jackets valued at $1,400 on Friday. The second woman distracted the clerks while Anderson hid the jackets under her jacket and fled the store. wickedlocal.com

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!

Los Angeles, CA: Multiple shots fired at mall in Baldwin Hills
A woman was shot in the food court area of the Baldwin Hills Crenshaw mall this afternoon, but her wound was not considered life-threatening, authorities said. The shooting occurred at 2:31 p.m. at the mall in the 4100 block of Crenshaw Boulevard. Police said several people were detained, but no arrests were immediately reported. foxla.com

Customer shot during Dollar General robbery in La Porte, TX
La Porte police are investigating a shooting that injured a customer Sunday night at a Dollar General store. According to LPPD Sgt. John Krueger, at approximately 8:30 Sunday night two black male suspects displaying guns entered the Dollar General store in La Porte. As the suspects proceeded to rob the store, one suspect shot a customer before both suspects fled with an undetermined amount of money they had taken from the store. The customer was transported to the hospital where he remains under evaluation and the suspects remain at large. yourhoustonnews.com

Loomis, CA: Deputies investigating Officer Involved Shooting
in Raley's parking lot
A Fresno man who was seen waving a gun in a Loomis parking lot was shot Monday by a Placer County sheriff's deputies, authorities said. Rodney J. Hance, 49, was taken to the hospital, where he is listed in serious condition, the Placer County Sheriff's Department said. At about 9 a.m., witnesses called deputies and reported that a man, who was later identified as Hance, was waving a gun while in the Raley's parking lot near the Taco Bell on Horseshoe Bar Road. When deputies arrived at the scene, Hance went across the street to a small strip mall, pulled the gun from his waistband and fired at a deputy, according to authorities. According to the sheriff's department, Hance did not comply with demands to drop his gun and the deputy, fearing for his life, returned fire. kcra.com

Medford, OR: Armed shoplifter killed by Off-duty Police Officer
An off-duty Medford police officer today shot and killed an allegedly knife-wielding shoplifter who aggressively brandished the knife at the officer in the parking lot of a Medford oil-change shop after a foot chase, police said. The unidentified officer and others apparently chased the man across Crater Lake Highway into the Pennzoil 10-Minute Oil Change lot at the intersection of Delta Waters Road at about 1:50 p.m. following a shoplifting incident at the nearby Sportsman's Warehouse, where he menaced employees with a knife, police said. mailtribune.com

Three Long Beach residents arrested on suspicion of burglary at Lowe's in Simi Valley

Tallahassee, FL: Winn-Dixie manager arrested in robbery of own store

Naperville, IL: Two convenience stores robbed within 20 minutes

Andrews, TX: Texas Rangers investigate officer-involved shooting at c-store

AT&T - Pacific Beach, CA - Armed Robbery
B Quick - Columbus, GA - Armed Robbery
Best Pharmacy - Dayton, OH - Robbery
Cumberland Farms - Fairfield, CT - Robbery
Dollar General - La Porte, TX - Armed Robbery/ Customer shot
Dollar General - Tarboro, NC - Armed Robbery
Gallaway's - Haywood, NC - Robbery
Get-N- Go - Sioux Falls, ND - Armed Robbery
Mary's Sweets - New Haven, CT - Armed Robbery
Morehead Mart - Durham, NC - Armed Robbery
Sheetz - Hagerstown, MD - Robbery
Sprint - Atlanta, GA - Burglary
7-Eleven - Washington Co, PA - Robbery
7-Eleven - Corpus Christi, TX - Armed Robbery/ Arrested



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Stop Paying Attention to the Non-Urgent in Your Life. Learn How to Single-Task.  People often think that multitasking is the most productive way to get anything done. Wrong! Think about it, all you're doing is dividing your attention between multiple tasks, which means you're not fully engaged and you're not focused. Instead, focus on the priorities and big tasks. Adding value

How to Achieve Peak Productivity Levels, Even While Procrastinating  Few people have the ability to just power through the day without getting side-tracked. Instead of fighting the desire to procrastinate, work with it using these tips. Tackle harder tasks early


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This Trick Will Cure Your Stress in 1 Minute -- Guaranteed  There are many different ways to help manage your stress during those rough days, but this one simple trick can help you get through it, and bring some peace to your day. It only takes one minute but it can help get you through any challenge. Powerful poem

3 Signs You Are Becoming Successful
Sometimes when we reach success, it can be hard to tell. There's no sounds or flashing lights to tell us that we've hit our mark, but there are more subtle signs that we can look out for. Here's how you'll know you've reached success. Haters


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Sometimes you have to lose in order to win long term. Picking your battles is an art that many never acquire, but those that do are usually two steps ahead of you. So while the loss may seem to set you back, regroup and focus two steps ahead because that's where the winner of the last battle is. And remember always lose with dignity and win with humility.

Just a Thought,
Gus Downing

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