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 January 25, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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Protection 1
Rex Gillette, VP Retail Sales, and Les Paul Vernon, VP Enterprise Solutions

The NRF's Senior Leadership Supporting the LP Industry
Bob Moraca, VP of LP, NRF

The Unwritten Rules of Corporate America
Keith White, SVP of LP, Gap Inc.

View all
episodes here


Scott Draher, LPC was promoted to Vice President of Loss Prevention for Lowe's Home Improvement.
Scott was previously the Director of Loss Prevention Process & Strategy at Lowe's. He has been with the home improvement retailer since 2003, where he worked his way up from Area LP Manager - to Regional LP Director - to Divisional LP Director - to Director of LP Process & Strategy - to his new position as VP of LP. Prior to joining Lowe's, Scott was a District LP Manager for Pep Boys and an LP Manager at Sears. He holds a Bachelor's degree in Business Information Systems from the University of Phoenix, and he also attended San Diego State University. Congratulations, Scott!


NYPD Commissioner William Bratton Joins LP Community
at Annual Downing & Downing Dinner Event

For over 20 years, Downing & Downing has hosted the loss prevention industry's signature new year's event, bringing together retail LP teams and solution providers from the Northeast and throughout the country during the annual NRF Big Show in New York City. The popularity of the D&D Daily and the Loss Prevention News Network (LPNN) has helped make the event even bigger in recent years, drawing larger crowds, educational value, and more prominent industry figures. With "America's Top Cop" - NYPD Commissioner William Bratton - speaking at this year's dinner, "Live in NYC 2016" proved to be our biggest event yet!

Commissioner Bratton arrived to a packed house on Monday evening, January 18th, where dinner guests greeted him with a gracious round of applause. Bratton spent time meeting and taking pictures with LP teams and solution providers in attendance. He then spoke to the crowd about the ORC problems, efforts and current issues concerning the retail industry - including active shooters, terrorism, retail's label as a "soft target" and what we can all do to help in these efforts. As one of the founders and huge supporters of Los Angeles' ORC Association, Bratton has been a driving force behind helping to establish New York City's new Metro ORC Association. And his passion for the topic certainly showed in his speech to the audience.

Rarely do we have the opportunity to hear from one of the most notable and accomplished law enforcement executives in the United States. And given the current state of affairs and all of our concerns about the safety of our employees, customers and the nation as a whole, we were absolutely thrilled and honored that he took the time to meet with us.

We were able to film Commissioner Bratton's speech during the event, and we will be airing it in the near future through our LPNN channel here on the Daily. Stay tuned!

D&D Daily Honors Rosamaria Sostilio,
SVP Asset Protection, Hudson's Bay Company

Each year, we at the Daily, along with input from a number of other senior LP leaders, like to recognize a senior leader in our industry that we feel represents the BEST in our industry. An executive who has displayed leadership qualities over time that go beyond the textbook and beyond his or her respective employer. An executive who impacts the whole industry and is able to inspire others to make a difference and help set the standards by virtue of their own actions and expectations.

This year's honoree was Rosamaria Sostilio, Senior Vice President of Asset Protection for HBC - a true leader who has earned the respect and admiration of her peers throughout her 25+ years in the loss prevention industry. Following Commissioner Bratton's speech at the dinner, Gus Downing, Publisher & Editor of the D&D Daily, presented Sostilio with a commemorative plaque marking the achievement. Sostilio accepted the award and gave a short speech to the crowd, where she expressed gratitude for the honor and appreciation to the industry which she has undoubtedly made her mark on.

"Live in NYC 2016" - Our Biggest Broadcast Yet!

LP's Digital Fast-Break Conference
28 Informative Interviews Filmed Over 8 Jam-Packed Hours!

"Live from New York, it's the D&D Daily!" declared Joe LaRocca and Amber Bradley in their now-signature LPNN broadcast kickoff. Our charismatic Co-MC's guided us through yet another groundbreaking marathon broadcast at this year's "Live in NYC" event, which streamed live online to thousands tuning in throughout the LP industry. Designed as LP's 'Digital Fast-Break Conference', the free broadcast provided knowledge, stories, and insights normally restricted to conference attendees.

Gus Downing, Publisher & Editor of the Daily, interviewed LP leaders, retailers and solutions providers on a variety of hot topics - including organized retail crime, cybersecurity, LP's role in technology, mastering the change process, research & development, critical incident management, and so much more! While Joe and Amber (and a few surprise guests) provided plenty of fun and excitement along the way! 

Stay tuned to the Daily in the coming weeks and months,
where we will re-broadcast each LPNN episode in order!

The D&D Daily is proud to present:
The 2015 Group LP Selfie Photo Challenge Winners!

Winners were chosen LIVE at the NYC event by NuTech National! Congrats to all!

During our "Live in NYC 2016" broadcast, three LP teams were selected in a drawing to win a free pizza party, sponsored by NuTech National.

One retail LP team member was also selected to win an all-expense-paid trip to attend the upcoming NRF Protect Conference in Philadelphia this June.

Congrats to all the winners! Be sure to submit your team's new photo in 2016 - and you too could win one of these great prizes!

Some of the Retail LP Teams who took their picture with
NYPD Commissioner William Bratton

Hudson's Bay Company



J. Crew

Click here to view our recap slideshow from the event

Want to see and download more pictures from the event? Click here



Call for Entries: 2016 Retail AP Innovation Awards
Arlington, VA - The Retail Industry Leaders Association (RILA), the trade association for the world's largest and most innovative retail companies, today announced it is now accepting applications for the 2016 Retail AP Innovation Awards. The Awards recognize the most visionary and influential solution providers on the horizon and serve as a showcase for the most exciting new technologies in major areas of asset protection.

Applicants will compete in several categories, including Business Intelligence and Analytics, Operational Loss, Crimes Against Business, and more. A panel of top executives in retail asset protection will review all submissions and winners will be announced at RILA's 2016 Retail Asset Protection Conference, April 17-20 in Dallas, Texas.

"With the retail industry so rapidly evolving, it's important to recognize cutting edge technology that will address the top asset protection challenges that lay ahead," said Lisa LaBruno, RILA's senior vice president of retail operations. "We're optimistic that industry solution provider partners as well as non-traditional suppliers, research institutions, academia and others will seize this opportunity to put their best foot forward in Dallas."  Entries are due by March 4, 2016.  For more information, visit the awards homepage.

Checkpoint Systems Introduces New Bottle Cap Protection for Retail Spirits
Checkpoint Systems, Inc., a leading global supplier of merchandise availability solutions for the retail industry, today announced the launch of its Alpha High Theft Solutions'® 1 Alarm Versa Guard™ bottle cap, which is designed for the protection of high-risk spirits in retail stores throughout the world. For the past several years, the Global Retail Theft Barometer® has ranked spirits as the highest shrink category in the "food and beverage" retail vertical market. With this in mind, the Versa Guard solution offers retailers a higher level of benefit denial security for theft reduction; a faster mode of application and removal for efficient operations; and a clean, simple aesthetic design for optimum merchandising, resulting in an impressive ROI. businesswire.com

Johnson Controls, Tyco to Merge in Inversion Deal
Johnson Controls Inc. and Tyco International PLC agreed to merge in an inversion deal that will place the combined company's headquarters in Ireland. Under the terms of the agreement, Johnson Controls will own about 56% of the merged company. The new company will be renamed Johnson Controls PLC and maintain Tyco's Irish legal domicile. wsj.com

American Apparel Founder Dov Charney Loses Court Bid to Return
Dov Charney, the ousted founder of American Apparel, on Monday lost his latest bid to regain control of the troubled retailer. Judge Brendan L. Shannon of the Bankruptcy Court in Delaware confirmed a plan backed by a majority of the company's bondholders, which would cut about $200 million in debt. Under that plan, American Apparel would be taken over by its lenders, including Monarch Alternative Capital, Coliseum Capital and Goldman Sachs Asset Management. "I confirm the debtors' plan," Judge Shannon said, adding that "a swift decision" was necessary to allow American Apparel to emerge from bankruptcy and start on its turnaround. nytimes.com

Blizzard Hits Hard, But Might Open Outerwear Opportunity
Retail - and almost everything else but the snowplows - ground to a halt Saturday as a massive blizzard laid down what could ultimately be as much as two feet of snow from Washington to New York. With the snow still falling and high winds - and, in some cases, authorities' bans on travel - keeping most indoors, economic forecasters predicted Saturday that the storm would ultimately cost the region $750 million to $850 million on the high end. wwd.com

Westfield, NJ: Trader Joe's seeking to relocate employees after roof collapse
The downtown Trader Joe's is reportedly trying to send its 160 or so employees to other Trader Joe's locations after the store's roof collapsed Saturday under the weight of snow. The roof of the 155 Elm St. building fell in and three walls buckled around 2 p.m. Saturday while the store was closed, according to authorities. Fire Chief David J. Kelly said no one was injured. nj.com

Lowe's posts Director, Loss Prevention Process & Strategy position
- based in Mooresville, NC
This Job is to serve and develop the proper strategy that will support and align the current LP/Safety department processes and procedures with all the current BMR initiatives that require LP representation and integration. This Job will identify and develop necessary system and process changes that will continue to preserve the current Shrink/Fraud performance for the Company.

With fiscal year 2013 sales of $53.4 billion, Lowe's Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,825 home improvement stores in the United States, Canada and Mexico. Editor's Note: This position was previously held by Scott Draher, who was recently promoted to VP of Loss Prevention for Lowe's. jobs.lowes.com

Lidl details site plans for U.S. East Coast expansion

Sears Canada races to close more stores amid cost-cutting efforts

Ikea to build full-size store in Halifax, the first of 12 new locations across Canada


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The Top 3 Security Threats for 2016
​Every year, new threats to technology security crop up, from viruses and remote hacking, to skimmers and Trojans. What should you be keeping an eye on in 2016? Here are the top three security threats.

Data breaches. This isn't new but retailers should not become lax in this area. Major retailers will continue to see hackers going after payment information, but with the switch to EMV chip terminals and mobile payment systems, hackers will likely turn to easier pickings, such as medical data.

Ransom ware. Again, not a new threat, but a serious one. Ransom ware is a computer virus that locks your files and will unlock them when you pay a ransom. The FBI is even telling victims to shell out the money to get their files back. This type of threat can freeze files on a network, as well as individual computers, smartphones and tablets. The good news is that ransom ware needs its victims to install the virus by clicking malevolent downloads or links. Also backing up files regularly is good practice for recovery after such an event.

Browser plug-ins. With many of us spending lots of time online in a Web browser, it's no surprise that hackers are looking for ways to infect computers through this portal. This year, more attacks via browser plug-ins, such as Adobe Flash/Animate, are highly likely. nacsonline.com

The CISO's Role in Fighting Extortion
- How Emerging Attacks Are Putting New Pressure on Security Teams
Extortion campaigns waged by cybercriminals, such as the distributed denial-of-service group known as DD4BC, are expected to become even more damaging in 2016, says John Miller, director of the ThreatScape cybercrime division at iSight Partners. In this interview with Information Security Media Group, Miller explains why extortion campaigns involving threats of DDoS attacks or data exfiltration are putting additional pressures on CISOs to enhance internal network and database protections, as well educate employees about extortionists' attack techniques. Senior executives and boards will demand that CISOs understand emerging extortion threats and develop multistep plans aimed at mitigating risks, he adds.

"Based on the trend that we have seen in the last year, we'd say that almost any sector, and especially prominent organizations within those sectors, could be victimized by one of these attacks," he says. "Any organization should have at least thought through what they need to do in the event they have to deal with one of these incidents." careersinfosecurity.com

Fraud dollars lost to Check Fraud up 29% YoY
Check fraud - it not only won't go away, but it is morphing to keep pace with consumers' digital banking habits. David Barnhardt of Early Warning talks about this persistent fraud threat and how banking institutions should respond to it. Although the number of checks written by consumers has decreased significantly, the reverse is true about dollars lost to check fraud, says Barnhardt, Vice President of Product Marketing. "We observe a 29 percent increase in fraud dollars [lost to check fraud] year over year," Barnhardt says. "Yes, checks are declining - caveat: for small dollars - [but] check fraud is still ever-present, and we still see check fraud losses continue to rise." databreachtoday.com

Point-Of-Sale Drone Registration Wouldn't Fly, FAA Told
A retail trade association has urged the Federal Aviation Administration not to change its rule allowing small drone users to register an aircraft up until its first flight, saying a switch that would instead require immediate registration when users purchase a drone would raise significant privacy concerns. In public comments last week, the Retail Industry Leaders Association said a switch to a so-called point-of-sale registration would force retailers to be part of a process in which information about buyers could be compromised. "RILA believes that customers' personal information will be better protected by ensuring retailers are not unnecessary middlemen in the process," the group wrote. The FAA unveiled in December its first-ever registration process for small unmanned aircraft, saying new buyers after the rule took effect would have to complete registration before their drone's first flight. law360.com

Security Flaw Puts 66% of Android Devices, Millions of Servers and Desktops At Risk

Robots are rolling into retail stores



USS Strengthens Leadership Team to Enhance Customer Support

Organization realignment will improve overall customer responsiveness

RANCHO CUCAMONGA, Calif. (January 19, 2016) - USS, a global leader in product protection, security services and solutions, today announced the addition of Rubin Press and Pete Bacol as vice presidents of the east and west, respectively. Following a year of tremendous growth, these additions will realign USS' sales organization to accelerate customer support.

Rubin Press is now Vice President of Retail Sales, East, and Pete Bacol has been appointed Vice President of Retail Sales, West. Brent Onan, Vice President of Sales at USS, will continue in his role of delivering high value relationship support to clients.

"Our customers deserve and should expect our best effort and attention to everything they need," said Doug McHose, President of USS. "This alignment is a thoughtful reaction to our ongoing customer growth, and the talent added to our organization today represents over 40 years of industry experience and sets a new pace for service in retail."

Press previously held the role of Global Sales Vice President for CONTROLTEK, and Bacol was formerly West Region Sales Director at Tyco Integrated Security.

About USS
USS is a U.S.-based, privately-held global leader in product protection and security solutions. USS is a leading integrator of video surveillance systems, access control, EAS tags and RFID and EAS systems. USS is dedicated to innovation and has more than 100 patents issued and pending. For more information, visit www.ussinnovate.com.

Daily LP interviews from the NRF Big Show 2016


Building Partnerships for a Safe Customer & Associate Experience

Mark Stinde, VP of AP, 7-Eleven

After joining 7-Eleven in 2010, Mark Stinde, VP of Asset Protection, and his team helped revamp 7-Eleven's AP effort with a specific program aimed at reducing armed robberies in stores. This included adding 35 new investigators, building an effective law enforcement collaboration tool and deploying digital video systems and remote monitoring to over 8,700 locations in North America. Learn how these initiatives and others helped 7-Eleven increase case resolutions, improve franchisee engagement and successfully monitor and manage the recent Baltimore riots.

Episode Sponsored By:


LPNN Quick Take #13

Co-MCs Joe LaRocca and Amber Bradley tell us what's still to come in the final sessions on the agenda from "Live in Long Beach," our marathon broadcast filmed live at NRF Protect 2015.

Solution Providers, have a video or commercial you want to publish? Contact us.

XSS Bug in Magento Allows Attackers to Take Over Online Shops
The Magento project has released patches to fix a critical security bug in the CMS that's powering a large chunk of online shops all over the Internet. The bug is a stored XSS (cross-site scripting) vulnerability that can be exploited when registering a new user account or when users are changing their current account's email address.

The problem lies in how the CMS sanitizes the data entered in the email field for customers. As cyber-security vendor Sucuri has discovered, the email is not sufficiently filtered for bad characters. This improper data filtering mechanism allows attackers to enter malicious code alongside their email address. The bug is easy to exploit by any skilled attacker. If an attacker then makes an order from an account with a poisoned email address, when the site's admin opens the order in the backend, the malicious code will also get executed.

JavaScript code can be used to access cookies, so the attacker can steal the admin's cookies and use them to illegally access the site later on. Other actions can also be carried out, and the attack's capabilities depend on the attacker's skills. On Sucuri's own vulnerability severity scale, the bug is rated with a score of 7 out of 10. softpedia.com

Shoppers want their online orders faster
Online shoppers in the U.S. want more shipping options, and they want to receive their online orders faster than many retailers offer to deliver them, according to a survey from fulfillment software vendor Temando.

Temando's data found that 80% of shoppers surveyed want same-day shipping, while 61% want their packages even faster-within 1-3 hours of placing an order. In the study, titled "State of Shipping in Commerce 2016," Temando surveyed 1,000 consumers on their online shopping preferences and 214 retailers selling online and offline across various product categories in October 2015. Most retailers surveyed were in the small to midsized range, with 76% of all retailers surveyed shipping 1,000 or fewer online orders per week. internetretailer.com

Amazon turns into a clotheshorse

In-Store Pickups Account for Significant Ecommerce Sales



Arlington, TX: Thousands in Stolen Goods discovered during Pot Bust When investigators raided a south Arlington home last week, much of the initial attention was paid to the unexpected discovery of a marijuana-growing operation in the backyard. Department of Public Safety agents found nearly 100 plants in an underground lair that was covered with a wooden deck as a disguise. But according to a search warrant filed in Tarrant County, the actual target of the raid was hundreds of thousands of dollars in stolen goods. Inside the house on Magnum Drive investigators recovered at least 280 pairs of Nike shoes; dozens of guns; 85 foot-massagers; speakers; and a long list of other items. Neighbors remain stunned and confused that such an extensive theft operation occurred right under their noses. wfaa.com

Pasadena, CA: Burglars smash through glass door of Metro PCS,
steal 90 smartphones
Police are searching for three suspects accused of burglarizing and shattering the glass front door of a Pasadena store and stealing 90 smartphones on Sunday. Pasadena police said the burglars, described as wearing black hooded-sweatshirts pulled tightly around their faces at the time, smashed their way into the Metro PCS store in the 600 block of N. Los Robles Avenue around 4:18 a.m. abc7.com

Georgetown, SC: Louis Vuitton theft suspect arrested
Sheriff's deputies have arrested a woman they believe stole more than $4,500 worth of merchandise from a King Street store Thursday. Charleston Police released photos of a woman who may have stolen a "Petit DAmier Scarf, a Petit Damier Hat, one Jake Backpack and one Keepall Bandouliere 45." Police said the theft happened around 6 p.m. Thursday evening at the Louis Vuitton Store on King Street. The suspect, Lisa Childers Powell of Georgetown, is charged with grand larceny and property crime enhancement. abcnews4.com

Wentzville, MO: Four Suspects Arrested in $600 Ross Dress for Less and Kohl's Shoplifting Spree
On January 21, four suspects in a stolen car made a stop in Wentzville before going on a shoplifting spree that took them to Columbia and Jefferson City. Wentzville Police said the three suspects entered Ross Dress for Less at 1:44 p.m. on January 21 and took eight purses and some clothing valued at more than $600. The four left in a black 2009 Chevy Impala. Almost eight hours later, the police were called to the Kohl's store in the same shopping center, for a stealing in progress. There, officers found the Impala and identified and arrested four suspects. An investigation revealed that after the four suspects left the Wentzville Ross Dress For Less earlier in the day, they drove west on Interstate 70 to Columbia and then to Jefferson City, where they also stole from retail stores. The Impala, it turned out, was stolen from St. Louis city. 70westsentinel.com

Tulsa, OK: Ex-Con arrested for theft at JC Penney;
pepper sprayed Loss Prevention
An ex-convict is back in jail after he was caught trying to steal from a department store. Police said Corey Merritt tried to steal merchandise from the JC Penney store at Promenade Mall in Tulsa Saturday night. He also pepper sprayed a loss prevention officer as he tried to get away. Officers caught Merritt quickly when he tripped over the stolen items falling out of his pants. fox23.com

Columbus, OH: City attorney says shoplifting cases on the rise;
blames ORC and Heroin
City Attorney Rick Pfeiffer says prosecutors in his office filed 4,590 theft charges last year, an increase of 11 percent from 2014.Pfeiffer says the value of stolen merchandise that was recovered jumped 23 percent to $695,527 last year. Pfeiffer says most shoplifting involves repeat offenders, with four out of five cases perpetrated by suspects with criminal records. First Assistant City Prosecutor Bill Hedrick attributes the increase to Ohio's heroin epidemic, organized retail crime, and the ability to easily sell stolen goods on the Internet. whio.com

Farmington, CT: $50,000 in Lord & Taylor Merchandise stolen at Westfarms Mall
Farmington police are asking for the public's help to identify a man in surveillance footage suspected in several thefts at Lord & Taylor at the Westfarms Mall involving up to $50,000 in stolen merchandise. The department currently has six open cases involving the suspect, who they believe has stolen jackets, scarves and high-end purses with the help of an accomplice. The thefts, taking place over the past month, amounted to between $40,000 and $50,000 in stolen merchandise. nbcconnecticut.com

Sheboygan, WI: 90 days Jail Time for $800 Theft at Walmart

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!

Houston, TX: 2 men wounded in shooting outside Willow brook Mall
Two men were wounded Sunday night in a shooting outside a shopping mall in northwest Houston. The shooting happened about 10:30 p.m. the parking lot at Willow brook Mall, according to the Montgomery County Police Reporter. The Reporter indicated a group of men were standing outside in the parking lot when a black Monte Carlo pulled up near them and someone inside fired gunshots in their direction. One of the victims was wounded in the leg while the other was wounded in the shoulder. chron.com

Indianapolis, IN: 1 dead, 1 critically injured in Indiana Discount Mall shooting
A man has died and another is in critical condition after a shooting at a business on the northwest side of Indianapolis. Officers were called to the Indiana Discount Mall on a report of two people shot shortly after 5:45 p.m. Sunday. Witnesses told police that two men were involved in a fist fight in the back of the mall near the bathrooms when one of the men pulled out a gun and shot the other. A third man told police that he witnessed the shooting and pulled out his own gun, fatally shooting the original shooter. He's cooperating with investigators. heraldcourier.com

Fairfield, CA: Reports of possible shooting at Solano Town Center mall
still under investigation
An updated report issued by police early Sunday morning stated no physical evidence of a shooting had been located at the scene and witness statements have been conflicting as to whether a shooting actually took place. Police continued to sift through surveillance footage and review witness statements Sunday to ascertain exactly what happened Saturday night at the Solano Town Center mall after reports of a masked man with gun and a possible shooting. Police responded to the mall shortly after 7:45 p.m. after receiving reports of a man wearing a mask and carrying a gun outside the entrance at the food court, police said in a late-night press release about the incident. dailyrepublic.com

Picayune, MS: Gun Store Shootout: Owner, Son Killed; 2 Customers Wounded
A gun store shootout in Mississippi left the owner and his son dead and two customers, also a father and son, with gunshot wounds. Jason McLemore, 44, and his son Jacob Edward McLemore, 17, died from multiple gunshot wounds, Audi McCool, 52, and his son, Michael McCool, 29, were both hospitalized. The McCool's walked into McLemore's Gun Shop, north of Picayune, on Saturday afternoon to pick up a weapon they were having repaired. Allison said one of the men "became agitated" about paying a $25 service charge even though the gun had not been repaired. The wife of Jason McLemore was working the store's counter when the argument began with the McCool's, She called in her husband and son to meet with them with hopes of de-escalating the situation. Allison said, though, another argument and physical confrontation ensued, leading to the shooting. newsmax.com

Jacksonville, FL: Man shooting rifle at 'unknown' victims strikes a strip mall
A shootout at a Westside apartment complex spilled over into a busy strip mall Sunday afternoon. Investigators report an unknown man was seen shooting a semiautomatic rifle at 'unknown' victims at Admiral Arms Apartments on San Juan Avenue. The victim's ran across the four lane highway into the shopping center where the shootout continued. Several bullets hit the strip mall, police said. No victims or other suspects were reportedly found. There were no injuries in the shooting, police said. firstcoastnews.com

Anadarko, OK: Arrest Made In Convenience Store Clerk's Death
An arrest has been made in a deadly convenience store robbery in Anadarko. Investigators released photos from inside Kim's Country Mart that showed the man they were looking for after the clerk was shot to death. The shooting occurred in the early morning hours of Saturday, January 23, when Anadarko police say someone walked into the store, fired multiple shots, and killed the clerk. news9.com

Madison, WI: Teen threatens to shoot shopper, Loss Prevention at Target
A man from Freeport, Illinois, told police that he was in the Target at 4301 Lien Road on Saturday evening when a teenager threatened to shoot and kill him. A store security guard told police she saw the confrontation and jumped between the man and the teenager. She said the teenager also threatened to shoot her and blow up the store. Police said the teenager was pulled out of a door by an associate, and a couple entering the store saw the teen pull out what appeared to be a handgun and point it toward the inside of the store. Police said it's not known if the weapon was real. Security personnel told police the teen and others had been handling bottles of liquor and appeared to be trying to steal. They believe the teenager mistook the Freeport shopper for a loss prevention officer. madison.com

Charleston, TN: Safe Stolen From Charleston Piggy Wiggly
Authorities from several different departments are investigating a burglary of a Charleston grocery store early Monday morning. Bradley County investigators say a safe was stolen from the store around 3:00 a.m. Lawson says whoever broke into the building did so through a wall or the ceiling. Once inside, they caused some damage, took the safe and possibly lottery tickets. Hours later, the truck and safe were located in a ditch near Calhoun. According to Joe Guy with the McMinn County Sheriff's department, the truck was apparently stolen from Athens before being used in the Piggy Wiggly burglary. newschannel9.com

CARGO THEFT: Germantown, WI: $70,000 worth of cheese stolen
A 54-foot long trailer containing about $70,000 worth of cheese was stolen Friday from a Germantown trucking company, according to Germantown police. The trailer was taken shortly before 12:30 a.m. from D&G Transportation, N118W18574 Bunsen Drive, according to a post on the Germantown Police Department Facebook page. A semi-tractor used to steal the trailer was recovered later Friday and the empty trailer was found in the Milwaukee area about 10 a.m., according to police. jsonline.com

UK: Car smashed into Chanel boutique windows in late night South Kensington burglary
A car smashed into the front windows of a Chanel Boutique in Brampton Road as part of a burglary. The boutique, sitting on the corner of Brampton Road near South Kensington, had red and white tape across the entire shop with its windows smashed. Metropolitan Police confirmed that there had been a burglary at a business premises in Brampton Road at approximately 3:40 am on 25 January. getwestlondon.co.uk

China: Guard force security guard suspended after leaving shotgun in Hong Kong KFC outlet

Santa Maria, CA: Walmart Diaper thief threatens Loss Prevention with a gun, says he is a member of prison gang

Bedford, IN: Walmart associate caught stealing a 60" television

Kay Jewelers in the Houston Premium Outlets, Cypress Texas was the victim of an Armed Robbery on 1/22 at 8:45pm

Kay Jewelers in the Fashion Square Mall, Orlando, FL was the victim of a Grab & Run on 1/23 at 2:10pm, merchandise valued at $3,150

Kay Jewelers in the Metro Crossings Mall, Council Bluffs, IA was the victim of a Grab & Run on 1/20

AA Pawn - Memphis, TN - Burglary
Alice Mart - Santa Fe, NM - Armed Robbery
Ben Franklin Craft Store -Santa Fe, NM - Armed Robbery
Circle K - Oklahoma City, OK - Armed Robbery
Concord Mart - Concord, NH - Armed Robbery
CVS - Rossville, IN - Robbery
Dollar General - Wilmington, DE - Robbery
Family Dollar - Corpus Christi, TX - Armed Robbery
Friendly's Food Mart - West Pittston, PA- Armed Robbery
Goodwill - Milford, DE - Burglary
Kangaroo Express - Warrenville, SC - Armed Robbery
Kwik Shop - Wichita, KS - Armed Robbery / clerk injured
Marathon - Riverside, OH - Burglary
Pierre's Place - Chesterfield, NH - Armed Robbery
Star Mart - Springfield, MO - Burglary
Stop & Go - Holyoke, MA - Armed Robbery
Star Mobile - Omaha, NE - Armed Robbery
Subway - Idaho Falls, ID - Armed Robbery
Tedeschi's Market - Everett, MA - Armed Robbery
Verizon - Mira Mesa, CA - Armed Robbery
7-Eleven - San Diego, CA - Armed Robbery



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Scott Draher, LPC was promoted to Vice President of Loss Prevention for Lowe's Home Improvement.

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Real Leaders Own Their Mistakes
All leaders hold a lot of responsibility on their shoulders. When you're in a position of authority, there is a lot of of pressure on you to make the right calls for your customers, and employees. Sometimes things can go terribly wrong, and while it may be easier to place the blame elsewhere, but that's not what real leaders do. Real leaders hold themselves accountable.

10 Daily Habits of Extremely Productive Leaders  Part of being a leader is learning how to navigate the different tasks, people and opportunities that come before you, vying you for your time. The discipline lies in carefully planning your schedule to maximize time and productivity. Here are some tips you can use to be a productive leader. Walk and Talk

The 12 Most Important Things I've Learned About Leadership  There are leaders who instinctively do the right things and effortlessly turn employees into exceptional performers, but for most of us effective leadership is something that doesn't come naturally, it's something we have to work on. Here's what you should learn about leadership to be great. Make the call

5 Simple Ways Good Leaders Become Great  How do you get from good to great? How do you become a great leader that leaves a lasting impression on customers, employees and colleagues alike? If you want join the ranks of great leaders, it will require you to make a pivotal shift. Here's what you need to do. Lead with drive

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Listening and hearing what your internal customers are saying is critical if you expect to be successful with any program or project. Oftentimes, the speed of delivery negatively impacts the process of success and keeps us from hearing exactly what we need to hear when we so passionately roll out our programs and projects. After testing and reviewing our plans and being so committed to our beliefs, we oftentimes don't hear our retail partners once we've committed ourselves to a specific path. And sometimes it's not what they say that's important as much as what they don't say or as much as what they quietly say beneath their breath or maybe even how they react. Whenever you're rolling out a new program or project, use those interrogative skills, in a positive way, and read the reactions of your internal customers because they will determine the success regardless of how good it is.

Just a Thought,
Gus Downing

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