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RILA Retail Supply Chain Conference 2017
Feb. 12-15

Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

NRF Protect 2017
June 26-28

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Omni Loss Prevention 
Art Silva

LPNN Quick Take #19

Watch all published episodes here

2016 report coming in the Daily.


IAI Recognizes Remarkable Women

CHICAGO, January 24, 2017 - The International Association of Interviewers (IAI) continues to recognize remarkable women in the industry in their 3rd annual special edition of the CFInsider, a publication of IAI. These leading women were selected based on the key principles of IAI and these top-notch attributes:

Industry Commitment - Making time to get involved is a deep commitment.  This year's honorees are significantly involved in developing people and this industry through committing their time at industry events, associations and work groups.

Dedication to Learning - It takes a confident person to admit they don't know everything.  This year's honorees understand that life is a journey of learning, and have demonstrated their commitment to learning by earning certifications, maintaining memberships and by their continued involvement with industry events.

Leadership Qualities - IAI embraces the ancient concept of "servant leadership" and these honorees embody those qualities.  One of the most important descriptions of a servant leader is gratitude.  In this issue, each honoree describes the individual(s) to whom they are grateful for in their career.

Career Journey - A career path can be as diverse as the individuals we meet along the way.  This year's honorees have taken different paths, which provides valuable and unique lessons from which our readers can learn.  There is not one "right" career path as our honorees demonstrate, but they share wisdom that has guided them along the way. 

The four women recognized by IAI:

Lisa A. Maddox, CFE, CFI
Area Security Manager East

Lauren Bridgeo
Vice President of Operations
The Zellman Group
Cita Doyle, LPQ
Director of Sales & Marketing
Instakey Security Systems
Kris Vece
Director of Client Relations
Protos Security

IAI will continue to recognize and honor remarkable women in the industry each year by devoting a special edition of the CFInsider to them, as well as maintaining columns in our regular publication, and by dedicating space on IAI's website: CertifiedInterviewer.com.

Read "The Power of Remarkable Women" issue of the CFInsider here!


David Homolka named VP of Human Resources for Duluth Trading Company
David previously held the position of VP of Real Estate, Store Design and Construction for Cabela's for over a year before taking this new role. David was with Cabela's since 2004, when he was their Director of Asset Protection, and had held other senior level leadership roles during his twelve years there such as Vice President of US Retail Operations, VP of Chief Property and Design Officer, and VP of Human Resources and Asset Protection. He's also held other loss prevention leadership positions for Shopko as VP of Human Resources and Loss Prevention and Pamida, Inc as VP of Store Administration and Loss Prevention. Congratulations David!


Geoff Oletti promoted to AVP Asset Protection for AT&T
Geoff previously held the role of Executive Director of Asset Protection for AT&T for over nine years. He has held other leadership roles in the loss prevention and security industry such as Executive Director of Corporate Security for Cingular Wireless, National Field Security Manager for Frito Lay, Inc., and Regional LP Manager for KFC. Geoff earned his Bachelors of Science degree in SPEA - Criminal Justice, Management from Indiana University Bloomington. Congratulations Geoff!

Michael Woods named Director of Assets Protection & Safety for Denny's
Michael was the Director of Environmental Health and Safety - Northeast Region for Southern Glazer's Wine and Spirits before taking this new role. He has also held other safety and security positions such as Director of Safety and Security for Southern Wine & Spirits of Indiana, Safety and Risk Manager for Sherwood Food Distributors, Director of Safety, Director of LP Auditing Group and Regional AP Manager for Steve and Barry's, and LP Manager for Super Kmart Center. Congratulations Michael!

Michael Karis, CFI promoted to Senior Manager, Area Loss Prevention for T-Mobile
Michael previously held the role of Regional Loss Prevention Manager for the retailer since 2012 before earning this promotion. He has held other loss prevention managerial positions for retailers such as The Children's Place as Regional Loss Prevention Manager and The Sports Authority as Multi Unit LP Manager. Congratulations Michael!


Why you should attend Elite Training Day

According to David Lund, CFI, VP of LP for Dick's Sporting Goods

In this fun video, David Lund explains why you should attend IAI's Elite Training Day - the main event of the year in the interview and interrogation community. Leading experts from across the globe attend Elite Training Day for exclusive training and networking opportunities.

This year's event takes place on April 4-5, 2017 at McDonald's Headquarters in Oak Brook, Illinois.

View the event brochure here.   Register here!

Judge Nixes Office Depot's FCA Coverage Fight With AIG
Multi Million $$$ Whistleblower - No Insurance For Willful Acts

A California federal judge on Monday permanently dismissed Office Depot's breach of contract lawsuit claiming AIG Specialty Insurance Co. owed it a defense of a whistleblower's accusations that the supply giant overbilled public entities, which it settled in 2015 for $77.5 million.

On Jan. 4, U.S. District Judge Stephen V. Wilson granted AIG's motion for quick judgment on Office Depot's duty to defend claim, finding that coverage was precluded by Section 533 of the California Insurance Code, which says that an insurer is not liable for losses caused by an insured's willful acts, and that the supplier did not have a reasonable expectation of coverage for David Sherwin's whistleblower suit. A week later, he nixed the supplier's breach of good faith claim.

On Monday, Judge Wilson made his rulings official, signing an order that dismissed Office Depot's case against AIG in its entirety with prejudice and allowed the insurer to collect litigation costs from its accuser.

David Sherwin, an Office Depot account manager from 1996 to 2008, came forward in March 2009 claiming the company broke promises of rock-bottom prices to public bodies working together through the U.S. Communities Government Purchasing Alliance, or USC. For example, it repeatedly discontinued "core list items," taking away a 45 percent discount, and replaced them with "comparable" items whose discount was only 10 percent. law360.com

The Great Experiment - The Bernie Sanders Impact
With Wal-Mart's massive theoretical shift igniting the rest of the industry to follow suit one of the greatest experiments in retail history has now begun.

Can tens of thousands if not hundreds of thousands of hourly associates and department managers actually make a difference and stem the online tidal wave? What's the role of this new force if not to increase sales and help in the transition to a seamless Omni customer experience where store sales and online sales are one.

By arming them with every device and delivery option available we're in effect creating the online experience in the stores in real-time. The only caveat is that they have to be in the store, a feat that according to recent studies seems to be a challenge in an of itself as well.

The real challenge lies at the beginning, which is exactly we're the entire industry is, except for Wal-Mart that is, as they've seen very modest gains in comp sales increases but they have seen improved customer scores and that may lead to increased foot traffic. Then again it's Wal-Mart and how can anyone compare.

The challenge for the rest of the industry is filling all of these lesser paying positions, arming them with the right tools, and then educating them enough to pull it off, and this is where the Bernie Sanders impact comes into play.

As the fast-food world has already shown, these associates, many of which are being displaced from higher paying jobs, will eventually speak up and be heard and by that time, if the experiment is working, the retailers will have to respond, meaning the dollars will have to come from somewhere.

Right now this massive shift is being funded by mid level and in some cases upper level management jobs being eliminated and unprofitable stores being closed.

Does the current tsunami of store closures feed these new jobs? Are there enough displaced retail associates to go around? The answer according to most studies is no. So where do they come from?
And how does this all impact LP?

Millions of associates armed with the latest technology accessing real-time data at every point in the supply chain and steering the financial data to its end point. Just think of the consequences.

Certainly looks like LP/AP will one day be one with IT Security. Just a thought.
Luxury stores face a triple threat, as potential store closures loom
According to The Boston Consulting Group, a triple threat of headwinds has led to a slowdown in the personal luxury goods market. Namely, consumers are shifting their spending toward vacations and wine; the internet is grabbing a larger chunk of spending; and China's red-hot growth is settling in at a more moderate pace.

Whereas sales of apparel and other personal luxury goods grew at a 9 percent compound annual rate from 1996 to 2001, they're expected to gain between 2 and 4 percent from 2015 to 2022, according to BCG's report.

All of these factors have led to store closures at the high end, impacting brands from Burberry to Ralph Lauren. In November, Kenneth Cole announced that it would shutter all of its outlet stores. cnbc.com

Walgreens, Rite Aid to go on with merger if not approved by end of week
Walgreens and Rite Aid do not expect to terminate their merger agreement Jan. 27 if they fail to get regulatory approval by then, The Post has learned.

Federal Trade Commission Chair Edith Ramirez was expected to approve the deal in the waning days of the Obama administration after Walgreen reached an agreement to sell 865 stores to drugstore chain Fred's Inc. to ease regulatory concerns. Still, there have been recent FTC concerns about whether Fred's has the financial capacity to buy the divested stores, sources said. nypost.com

Security Dream Job Comes True & A True American Story
Interesting Footnote: NRF Protect Keynote Speaker
D.C. Police Chief Cathy L. Lanier steps down to work for the NFL

D.C. Police Chief Cathy L. Lanier announced Tuesday that she stepped down last August to take over as head of security for the National Football League, leaving behind a legacy of community engagement that endeared her from the city's crime-ridden neighborhoods to the broader national stage.

Lanier is ending her 26-year career after recently turning 49, and four months short of serving a full decade heading one of the nation's highest-profile police departments. She was the District's first permanent female chief.

"What's more important than being responsible for public safety and security in the nation's capital?" Lanier said. "Where do you go from here, right? When I thought about the NFL, it's America's favorite sport, and what's more important than making sure America's favorite sport is safe?"

Now one of the nation's most influential figures in law enforcement, Lanier rose from a challenging childhood, dropping out of high school at age 14 because she was pregnant and later earning a GED, a bachelor's degree and two master's degrees. She has had an unusually long tenure heading a major police department, persevering through political tumult to work for three mayors.

"There's nothing that's not possible with hard work," she said at a news conference. "Your attitude, effort and hard work will get you where you want to go."

Lanier will replace Jeffrey Miller, the former state police commissioner of Pennsylvania who resigned from the NFL in the spring. He had been involved in controversy last year when it was reported he had received a video showing Baltimore Ravens running back Ray Rice striking his then-fiancée in an Atlantic City hotel elevator, though league officials said no one had viewed it before it became public. washingtonpost.com

Lanier to speak at NRF Protect on 'Safety & Preparedness in the 21st Century'
NRF PROTECT is coming to the nation's capital in June with a great lineup of speakers offering important insights for retail and restaurant loss prevention professionals. Be sure to join us when former DC Police Chief Cathy Lanier shares her thoughts on risk management, leadership and the power of persistence in achieving goals that all of us in security and loss prevention share. Learn more about her keynote session here.

Top 10 Workplace Trends:
#10 Focus on Employee's Well-being

The Society for Industrial and Organizational Psychology (SIOP) has published its fourth annual Top 10 Workplace Trends list. Several of the trends on this list signify great changes in the way workplaces function. It appears "change" will be a major trend itself in organizations this year.

#10. Increased Focus on Employee Health and Wellness

Stress has become a fact of life for today's average employee, whether it is caused by increasing workplace demands, a changing organizational environment or economic hardships. As research continues to illuminate the effects of stress on employee satisfaction, motivation, effectiveness and engagement, employers can expect to place more emphasis on safeguarding their employees' mental, physical and emotional well-being for the benefit of the organization. ehstoday.com

TJX Team Visits LPRC Innovation Lab
Thank you to Ahmad Lightfoot and Justin Taylor from TJX for visiting our Innovation Lab last week. We discussed the creation of an advisory board to head an internship program through LPRC that will allow students the opportunity to gain loss prevention experience through retail companies.

Thank you to Sandy Flory from the University of Florida who attended the meeting as well. As a coordinator for the Heavener School of Business' internship program, she helped plan the execution and implementation of the program. We are very much looking forward working with them in the future to put the plans for this internship program into action.

If your team would like to visit the Innovation Lab please contact operations@lpresearch.org

Restaurants: The next front for the immigration debate?
From down-home delis to upscale bistros, dozens of restaurants nationwide are seeking "sanctuary" status, a designation owners hope will help protect employees in an immigrant-heavy industry and tone down fiery rhetoric sparked by the presidential campaign. First inspired by churches, the label is something cities and other public entities have sought to offer local protections to immigrants living in the U.S. illegally, whether it's barring police from asking citizens about immigration status or refusing to cooperate with federal agents.

Roughly 80 restaurants are participating, in locations including New York, Minneapolis, Detroit, Boston, Oakland, California, and Ann Arbor, Michigan. yahoo.com

Seymour, IN: Walmart Driver receives new truck for accident-free record; 3 Million miles
Even though he is the one behind the wheel, Roger Reichenbacker is quick to give credit to others for helping him reach 3 million accident-free miles while driving for Walmart Distribution Center in Seymour. Minutes after receiving a set of keys for his new blue Peterbilt truck cab, a plaque and an engraved pen, Reichenbacker acknowledged the people who have impacted his 27 and a half-year career with the company. tribtown.com

Lidl supermarket chain offering jobs, trips to Europe

NRF Says Consumers Will Spend $14.1 Billion on 2017 Super Bowl

Bob Evans selling restaurant chain to private equity firm for $565 million

Eyewear retailer Warby Parker plans to open 25+ stores this year

Quarterly Same Store Sales Results

Canada's Metro Inc. Q1 comp's up 0.7%, sales up 0.3%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

Target Pay - Mobile payments are coming
Shoppers will be able to use their phones to pay in Target stores later this year, but it won't necessarily be with Apple Pay or Android Pay. Instead, Target plans to introduce mobile payment features to one or more of its own apps.

Target will be following in the footsteps of other big retailers like Walmart and Kohl's who have added mobile payment features to their own apps over the last year, in the wake of offerings from Apple, Google and Samsung. All three of the big-box stores had originally backed a separate payment app, CurrentC, but it never launched widely. recode.net
Policing Their Own - Cyber Criminals Internal Affairs Site
Cyber criminals avoid fraud within their own ranks with new site
Ripper.cc has close to 1,000 profiles of known scammers

Sometimes it's not easy being a cyber criminal. In addition to law enforcement and private security companies, cyber thieves have to battle fraudsters out to beat them at their own game, but a web site offers to help.

Ripper.cc has been maintaining a database of known "rippers" or scammers since June last year and security firm Digital Shadows, which has been investigating it, says it may help online black markets flourish.

Fraud is a nagging problem in the cyber criminal world, according to Digital Shadows. Although some hackers believe in honor amongst thieves, others are peddling bogus goods, such as stolen credit card numbers or user credentials that turn out to be fake.

Ripper.cc is building a database of known fraudsters. It already has close to 1,000 profiles, each of which can include the ripper's screen names, the contact methods used, and details about the specific scams the offender was involved in.  pcworld.com

Report: Half of ransomware's SMB victims pay up
More than 50 percent of small and midsized businesses have fallen victim to ransomware, and of those, 48 percent paid a ransom, according to a survey released today by Ponemon Institute and Carbonite. The average company had four ransomware attacks last year, paid an average ransom of $2,500 per incident, and spent 42 hours dealing with the attack.

"We're nowhere near the end of the ransomware threat," said Norman Guadagno, chief evangelist at Carbonite. Of those who did not pay up, 42 percent said that having a full and accurate backup was the reason. csoonline.com
Director, IT Security posted today for Facebook in Menlo Park, CA

Lloyds Banking Group Reportedly Hit by DDoS Attack

Report: Russia Arrests Cybersecurity Official


Canadian Retailer: Reducing Shrink to Increase the Bottom Line
There are some simple things that retailers can do to decrease incidents of theft in-store, many of which are a combination of technological and human intelligence.

About 60 per cent of theft is caused by incorrect procedures and poorly trained and managed staff. However, the rest is caused by customer theft and this is where more attention is now focused.

Some ideas:

  • Have a trained security person watch the entrance so the thief would not have an easy time exiting through the front door.

  • Install an EAS type system so that anyone exiting from the store without the detector being neutralized would alert the retail staff and act as a deterrent.

  • Install entrance barrier systems at the entrance.

These solutions vary from simple mechanical systems to more sophisticated systems utilizing the modern technology including microprocessors and various censors. nxtbook.com

One Third of Ontarians Buy Illegal Smokes
175 Organized Gangs Run the Billion $$ Illegal Trade

A new study suggests nearly a third of cigarettes sold in Ontario are purchased illegally. They say contraband purchases are most common in Northern Ontario, where more than half the respondents - 51 per cent - reported buying illegal cigarettes. They say the province needs to implement stronger enforcement measures to clamp down on the trade, which they say supports organized crime.
The National Coalition Against Contraband Tobacco said most of Canada's contraband smokes come from about 50 factories based primarily in Ontario and Quebec.

These illegal sales cost Ontario up to $1 billion in revenue annually, accounting for a third of the roughly $3 billion Canada as a whole loses to contraband sales.

An RCMP estimate suggests at least 175 organized crime groups dabble in the contraband tobacco trade and use proceeds to fund other enterprises such as drugs and human smuggling. thesudburystar.com

In a 'bait-and-switch' scheme, Hatchimals don't hatch, lawsuit claims
Spin Master, a Toronto-based company behind popular toys Etch-a-Sketch, Build-a-Bear Workshop and Tamagotchi, released the $50 toys in early October, just in time for the holidays. Hatchimals come in an egg a bit larger than a grapefruit and can be one of five different "species," Pengualas, Draggles, Burtles, Owlicorns, and Bearakeet.

Each egg, the company says, requires "a lot of love and care to hatch," can take up to 25 minutes of rubbing, tilting and tapping for it to begin hatching, which then can take up to 30 minutes.

Spin Master made an estimated $100 million in profits off the toy, attorney Ben Meiselas, of Geragos & Geragos in Los Angeles, said in an interview with Courthouse News, but investigations indicate that its failure rate is exceptionally high.

The lawsuit seeks to represent both a California class and a national class, though Meiselas says his office has been getting calls from people around the world, Courthouse News reported. washingtonpost.com

Cargo theft reporting expansion in Western Canada bears fruit
Cargo thefts cost Canadians $5 billion per year

More than a year has passed since the Insurance Bureau of Canada (IBC) expanded its cargo theft reporting program in Western Canada; since then, the program has seen a significant number of reported incidents, helping businesses and the authorities understand how severe the cargo theft problem is in the region.

Notably, data from the reporting program suggests that most of the cargo thefts that occurred over the past year involved grocery items.

The cargo theft reporting program's presence in Western Canada is constantly growing with the support of various trucking associations, major police agencies and significant media coverage.

For the cargo theft reporting program's first year in Western Canada, grocery items made up the bulk of total cargo stolen, at 62% according to data. Automotive parts came second, at 25%, and construction items third with 13%.

It is estimated that cargo thefts cost Canadians about $5 billion a year. insurancebusiness.ca

Vancouver retailer fined over $70K for illegally bought spot prawns, crab
A seafood market in Vancouver has been fined $72,500 for purchasing local spot prawns and Dungeness crabs that were harvested outside of the legal commercial season, marking the second major fine for the retailer in recent years.

The ruling followed a major investigation by conservation and protection fisheries officers from the DFO - which was initiated after they received an anonymous complaint about the store. cbc.ca

Canadian consumer spending up 4.19 per cent in the fourth quarter of 2016

Consumer spending to slow down in 2017

Amid $250M IPO Rumors, Canada Goose Battles Animal Rights Backlash

Sears promises 350 jobs in new Saint John call centre

Spareparts Continues Rapid Expansion, Announces 3 New Stores

$46B worth of goods return each year in Canada; Most won't go back on store shelves

Tim Hortons, Burger King launching mobile order-and-pay app in Canada

Winnipeg, MB: Thieves shoot their way out of convenience store after robbery
The owner of a West Broadway convenience store says it was "very, very lucky" no one was hurt Thursday morning when one of his employees was robbed at gunpoint.

A lone employee was working around 2 a.m. at D's Market on Broadway near Spence Street when two masked men entered the store with a gun and demanded cash and cigarettes. Another man waited outside, said police.

As the employee was getting the men cigarettes they demanded, he accidentally pressed a button that automatically causes the store's doors to lock. The men returned to the clerk and pointed the gun at him again. The panicked employee was unable to locate keys to open the door, so the men shot out the glass at the front of the store and escaped through a window. No one was hurt and police say they are looking for three male suspect. cbc.ca

'Mystery dildo bandit:' St. John's sex shop searches for alleged robber

A St. John's retailer has published an online call to help find what it calls "the mystery dildo bandit." Our Pleasure alleged on Facebook on Monday afternoon that a man stole items from its store on Topsail Road in St. John's. In a published video, a man grabs two items from the store's wall display and puts them into his jacket. cbc.ca

Bandits targeting Toronto pot shops at alarming rate: Cops
13 dispensaries robbed since June 2016

Masked bandits armed with guns, knives and pepper-spray are robbing marijuana dispensaries across the city at an alarming rate. And Toronto Police are slamming dispensary operators for failing to come forward to report robberies.

Since Project Claudia, which saw 43 dispensaries raided and 90 people arrested last May, he said investigators have probed 13 pot shop heists. Four of those robberies occurred in the first three weeks of the new year, Evans said. Only seven, barely half, were reported by store staff. Customers or independent witnesses reported the others. And police have reason to believe there have been more holdups which were never reported. canoe.com

Windsor, ON: Police seek witnesses in $250,000 arson investigation

Blainville, QC: Police shoot knife-wielding man during robbery attempt

Robberies and Burglaries

Big Bee Variety Store - Westdale, ON - Armed Robbery
D's Market - Winnipeg, MB - Armed Robbery
Euromarché - Montreal, QC - Robbery

JM Convenience - Moncton, NB - Armed Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed pharmacy - Blainville, QC - Armed Robbery

Live interviews from the NRF Big Show January 2016

LP's Role in Retail Technology's Evolution

Karl Langhorst, Corp. Sr. Director, LP, and Kirk Ball, VP & Chief Technology Officer,
from Kroger

As technology continues to redefine retail, it's critical for Loss Prevention executives to partner with those driving the evolution and integrate the LP principles throughout the entire enterprise. Kirk Ball, VP and Chief Technology Officer, and Karl Langhorst, Corporate Sr. Director, Loss Prevention, from The Kroger Co. join us to discuss LP's role in the ever-shifting landscape of retail technology. From mobile wallets and EMV to biometrics and drones, where does LP fit in? Learn why it's all about education, collaboration and maximizing LP touchpoints.

Episode Sponsored By:

2016 Group LP Selfie Awards

Pizza Party/NRF Protect Free Trip Drawing

LP teams throughout North America continue to send in so many great "Group LP Selfies" to the Daily, sharing their team pride with the LP community, getting a commemorative plaque for their office, and earning a chance to win a free pizza party for their team. Greg DeTardo and Melissa Torreano of NuTech National join Gus Downing to pick three new winners. Also, see which lucky LP exec won a free trip to the 2016 NRF Protect Conference!

GLPS Sponsored By:

Solution Providers: Have a video or commercial you want to publish? Contact us

The New Fraud Migrating to Mobile; Transaction Laundering
One form of ecommerce fraud that has gained popularity in the ecommerce space is called Transaction Laundering (TL), a practice where merchants knowingly or unknowingly use a legitimate website to process payments on behalf of another business.

In essence, TL is a type of money laundering that takes place on the Internet. Whereas traditional money launderers use physical (brick and mortar) shops as fronts for illegal businesses, Transaction Launderers execute the equivalent online.

Consequently, there is little motivation for the Transaction Launderers to stop. And it's even harder to hinder them on mobile. That's because few financial organizations have access to the technology needed to detect or prevent such criminal activities in the mobile world.

And then there are the app stores: MSPs trust stores such as Google Play and Apple, and may not see a reason to suspect any suspicious content if they focus only on official shops. However, Transaction Launderers can direct their consumers to download apps from different, smaller stores. And even the major stores are not bullet proof - when the customers purchase their items, they may be routed to the payment page of an online website through the browser, for example. Such apps would not be detected by the stores as processing payments. Fraudsters have learned to take advantage of these difficulties and avert traditional monitoring techniques. internationalbanker.com

More Collaboration, Less CNP Fraud-Ethoca Extends Network with Agreement
As predicted, a steady increase in the number of card-not-present transactions combined with the U.S. EMV implementation making card fraud in stores more difficult has led to significant growth in CNP fraud around the world. While the problem is particularly acute for merchants, which bear the liability for the cost of fraudulent transactions, issuers bear costs associated with increasing fraud rates as well. Toronto-based Ethoca has been at the forefront of an effort to unite the concerns of merchants and issuers on this matter by establishing a collaborative network that attempts to alert merchants to cases of confirmed fraud before they become chargebacks, which affect the revenue of both constituencies. cardnotpresent.com

Alibaba lifts outlook based on skyrocketing sales
The Chinese e-commerce giant had a very merry holiday as its December quarter sales surged 54% year-over-year (YoY).

Alibaba's sales hit $7.7 billion for the three months ended on Dec. 31, 2016, exceeding analysts' expectation of $7.3 billion. The increase is also prompting the retailer to "adjust up our 2017 fiscal year revenue guidance from 48% to 53% year-over-year growth." chainstoreage.com

The Limited shutters its online operations

Miami, FL: Police investigating the theft $115,000 worth of cigarettes from a Miami-Dade warehouse
Miami-Dade Police are looking for four men who broke into a warehouse and made off with $115,000 worth of cigarettes. The burglary happened around 5 a.m. Dec. 18 at 3580 NW 119th St., just down the street from Miami-Dade College's North Campus. Detectives said four men broke into the business, a distributing company, by busting a metal security door. The men then ransacked the business, stealing a ton of tobacco. miamiherald.com

Millburn, NJ: Burberry at Mall at Short Hills hit for $4,350
On January 23, Police responded to the Burberry store at The Mall at Short Hills on a theft report. Burberry personnel report a black male wearing carrying a Nordstrom bag concealed 10 scarves valued at $4,350 and left the store without making payment. tapinto.net

Plymouth Meeting, PA: Over $500 of Baby Formula purchased with fraudulent pre paid Visa Card
Police were called to the Giant Food Store in White Marsh for a report of attempted fraud. A manager told employees to be on the lookout for a man who had just tried to buy baby formula with a fake credit card. Shortly after the warning was received, the suspect showed up and tried to purchase more than $200 worth of Similac with a fraudulent Green Dot credit card. A clerk tried to stall the suspect by asking him to wait while the card was verified, but he fled and was later apprehended at a traffic stop by police. Inside the suspect's vehicle, police found 18 fraudulent credit cards and numerous cans of Similac. An investigation revealed that the suspect had previously stolen $392 worth of the formula from Weis Market. timesherald.com

Putnam, IN: Repeat Offender told by Judge "If I were you, I'd pick up a different hobby, you're not very good at this one"
A man, whose criminal history already reportedly sports several prior convictions for theft and forgery, found himself back in familiar territory in Putnam County. Shawn A. Todd made his initial appearance in front of Putnam Superior Court Judge Denny Bridges on a felony charge of theft. And it was the judge who noted the defendant's propensity for getting caught and enduring theft charges and their consequences. "If I were you, I'd pick up a different hobby," Judge Bridges told Todd, alluding to the defendant's theft involvement. "You're not very good at this one." A not-guilty plea was entered for Todd in his latest case, which stems from an Aug. 8 incident at Walmart in which Todd allegedly stole a Bostitch mechanics tool set, valued at $158.36. bannergraphic.com

Livingston County, MI: Suspect pleads guilty to ORC and Retail Fraud
Christopher William Goddard, 28, of Waterford, pleaded guilty to organized retail crime and first-degree retail fraud, lying to a police officer and malicious destruction of property. The prosecution agreed that he should receive a sentence in the middle of the state's suggested sentencing guidelines. livingstondaily.com

Helena, AR: Two plead guilty to in $100K Federal Fraud; store operators paid cash for food stamps

Submit your ORC Association News

Visit the ORC Resource Center

Shootings & Deaths

Hot Springs, AR: 20-year-old Arrested in Fatal Shooting outside Movie Theater
A man has surrendered to police in a fatal shooting earlier this month outside a Hot Springs movie theater. Dylan Carpenter, 20, turned himself in around 3:15 p.m. Tuesday in the killing of Quadryon Gipson, who was shot Jan. 15 in the parking lot of Behind the Mall Cinema. Police said Tuesday that the shooting resulted during a drug transaction gone wrong. Carpenter, faces charges of second-degree murder, committing a terroristic act and first-degree battery. arkansasonline.com

Little Rock, AR: Gun turned on Armed Robber; two Domino's employees struggle with and shoot and kill Robber
A man was fatally shot after he and another man reportedly tried to rob two pizza employees outside a bank early Tuesday. Shortly before 1:30 a.m., two Domino's Pizza employees were depositing money at the bank. While at the bank, they were approached by two armed men, Cornell Drones and Anthony Michel. The two assailants attempted to rob Carter of the money, but there was a brief struggle, and Drones dropped his firearm, police said. Carter picked up the gun and fired several times, striking Drones in the upper part of his body. Following a short chase, the second suspect was arrested, Drones later died from his injury. arkansasonline.com

Williamsburg, VA: Three people arrested for December shooting at Walmart
The York-Poquoson Sheriff's Office has arrested three people connected to a shooting that took place Dec. 29 at Walmart. Deputies responded to the scene around 11:50 p.m. after receiving a report of a shooting. Deputies are still working to identify two more shooters believed to be connected to the incident. We're told the incident began when two groups of men got into an argument and, at some point, shots were fired in the parking lot of the store. The incident remains under investigation. 13newsnow.com

San Marino, CA: Teen who sparked lockdown found with gun at Westfield Santa Anita Mall

Robberies & Thefts

Oklahoma City, OK: Dick's Sporting Goods burglarized; thieves steal 20 weapons
Over the weekend, three burglars broke into the Dick's Sporting Goods near Penn and Memorial and stole 20 long guns. Police want the men responsible for breaking out the glass of a door, now boarded up, and the guns they stole off the streets. news9.com

Miami, FL: GPS Leads To Trio Of Phone Store Robbery Suspects
A GPS in a stolen phone helped police track down three men suspected of robbing an AT&T store in northwest Miami-Dade. The three armed men reportedly held up the store at 86th Avenue and NW 186th Street just before 9 a.m. Tuesday. What they didn't know is that one of the phones taken had its GPS activated. Police used that to track the stolen merchandise to the area of SW 117th Avenue and SW 172nd Street where detectives a spotted a car that matched a description of the one the robbers reportedly drove off in. Two firearms were also recovered within the perimeter. Investigators are looking into a possible connection to similar robberies throughout the county. cbslocal.com

Austintown, OH: Three McDonald's employees report being robbed after work Three employees of McDonald's reported that they were robbed while closing the restaurant in Austintown. The robbery happened around 11:30 p.m. Sunday at the McDonald's on Mahoning Ave. The employees said a man approached them outside, pointed a gun at them and demanded money. No injuries were reported; the suspect fled with nothing. wkbn.com

UK: London: Moped gang in 'smash and grab' raid at Louis Vuitton store
A moped gang smashed their way into a Louis Vuitton store in central London before making off with thousands of dollars worth of designer gear. The suspects drove a van through the front of the store in Sloane Street, Knightsbridge, at around 1am yesterday morning. They grabbed items from the store - where handbags can sell for more than $4,300 before making their getaway on mopeds. The incident is the latest in a series of 'smash and grab' raids by moped gangs on designer stores in and around central London. standard.co.uk

Minneapolis, MN: Police investigating a string of Armed Café robberies
Several Twin Cities police agencies are looking into a string of recent armed robberies at coffee shops, mainly at Starbucks coffee locations around the metro area. All the incidents have occurred in the early morning hours in the past month at Starbucks locations in Minneapolis, Richfield, Roseville and St. Louis Park. Minneapolis Police believe the cases are linked. kare11.com

Waterloo, NE: Trucking Company employee sentenced to 60 days, $260,000 in restitution for 'T-Check' fraud

Wesleyville, PA: Two suspects arrested in December's Dollar Tree Armed Robbery

Alpharetta, GA: Target employee arrested for $2,700 in gift card theft

Cranberry, PA: Sears employee busted for $2,000 Visa gift card theft

Peoples Jewellers in the Garden City Centre, Winnipeg, MN, CN reported a Grab & Run (Attempt) on 1/23, no merchandise was lost

Kay Jewelers in the Concord Mills, Concord, NC reported a Grab & Run on 1/22, item valued at $5,499

Kay Jewelers in the Rolling Oaks Mall, San Antonio, TX reported an Armed Robbery on 1/22, items valued at $13,296

Helzberg Diamonds in the Inland Center, San Bernardino, CA reported a Grab & Run on 1/23, item valued at $10,999

Piercing Pagoda in the Summit Mall, Akron, OH reported a Grab & Run on 1/22, items valued at $1,719

Zales in the Westfield Plaza Bonita, National City, CA reported a Grab & Run on 1/22,, item valued at $4,999

Ashley's Ice Cream - New Haven, CT - Robbery
AT&T - Miami, FL - Robbery
Big Y - Greenfield, MA - Theft/ Armed Robbery
Browne's Addition - Spokane, WA - Shooting / 1 woman injured
C-Store - Chicago, IL - Shooting-1 man shot and wounded
CC Pawn - Lake Charles, LA - Burglary
Community Discount Beverage - Lancaster County, SC - Armed Robbery
Dandi Mini-Mart - Meshoppen, WY - Robbery
Dick's Sporting Goods - Oklahoma City, OK - Burglary
Dollar General - Sarasota, FL - Armed Robbery
Domino's - Little Rock, AR - Armed Robbery/ Shooting- Suspect shot and killed
Family Diskount Food - Fort Myers, FL - Armed Robbery/ Shooting - 1 employee shot and wounded
I-35 Travel Plaza - Oklahoma City, OK - Armed Robbery
Majestic Diamonds - Beaumont, TX - Armed Robbery
McDonald's - Austintown, OH - Robbery
Rite Aid - Columbia, SC - Robbery
Smart Shop - San Antonio, TX - Shooting, 1 man shot and wounded
Sprint - Lake Charles, LA - Burglary
Walgreens - Waco, TX - Robbery
7B Corner Store - Biddeford, ME - Robbery
7-Eleven - Eustis, FL - Armed Robbery
7-Eleven - Severn, MD - Armed Robbery
24-Discount Tobacco - Fayetteville, NC - Armed Robbery


Daily Totals:
17 robberies
3 burglaries
5 shootings
1 killed

Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...

Director of Security and Loss Prevention
Los Angeles, CA

Directs, oversees and develops a Security and Loss Prevention team whose responsibility is to protect our employees, guests and physical assets and a Loss Prevention team whose responsibility is to prevent, detect, investigate, resolve and document internal and external losses and policy violations...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...


Global Security & Retail Loss Operations Manager
San Francisco, CA

The Global Security & Retail Loss Operations Manager will be responsible for the strategic planning and execution of projects/programs. You will ensure that projects are completed on schedule and to the scope established and agreed upon with key stakeholders...

Regional Loss Prevention Manager
Antioch,  CA

The Regional Loss Prevention Manager works under the direction of the Regional Director of Loss Prevention. Implements company programs relating to shortage control, theft resolution, and safety. Oversees and works with investigations staff to identify and resolve internal and external theft cases. Serves as a role model for all store and district personnel. Works as a liaison between National Stores Inc. and the criminal justice community...


Loss Prevention Manager
Chicago, IL

The Loss Prevention Manager is responsible for monitoring the performance and minimizing the losses experienced in the bowling centers operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will investigate incidents of fraud, theft, policy violations, allegations of wrongdoing or any other activities that have or potentially could adversely affect the bowling centers... 


Loss Prevention Business Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives... 

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Making it new every day and getting energized - pumped up every day can be difficult at times. But it's important to try to find that spark each and every day to make sure you're adding value, getting things done, and motivating the people around you. It's always great to drive home and think - where did the day go because you were so busy and had so many things to get done, which usually means you were pumped up and energized. But it's a terrible feeling when you can't get out of first gear and the day drags on forever. Just remember, oftentimes it's merely mind over matter and you make your own day and, quite frankly, you're also making the day for a lot of people around you and they're looking to you to set the pace.

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Gus Downing

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