The Retail Problem That's 7 Times Greater Than ORC
The recent release of the Calibration Group's whitepaper,
Stock-on-Hand: The Retail Problem That's 7 Times Greater Than ORC, has
recently gotten a lot of attention throughout the LP industry. While many
leaders are still questioning the true amounts of loss caused by ORC,
Calibration's whitepaper profoundly asks, are we looking at all the right
CONTROLTEK-sponsored whitepaper reveals how Loss Prevention and Asset
Protection teams can work to recoup the missed profits from lost sales due to
Stock-on-Hand (SOH) issues, which are far greater than that of Organized Retail
Crime (ORC). Seven times greater, in fact.
CargoNet: More than 880 incidents of cargo theft occurred in 2015 - Losses
nearing $200M - California and Texas lead all other states in cargo theft
In 2015, the CargoNet® Command Center received and logged more than 1,500
incidents of cargo theft, heavy commercial vehicle theft and identity theft of
trucking companies in the United States and Canada. Of those, 881 involved theft
of cargo. CargoNet received a loss value on 53 percent of reported cargo thefts
with $98 million in cargo stolen in those 470 thefts.
The average cargo theft loss value per incident was $187,490. If combined
with the known loss value, we can estimate the value of stolen cargo in all
881 incidents to be $175,303,399. CargoNet recorded 10 cargo thefts worth
more than $1 million this year.
California reported the most cargo thefts of any state or province.
CargoNet recorded 158 theft incidents with a total loss value of $18.7 million.
Texas was close behind with 130 recorded theft incidents and $12.2
million in cargo stolen. Texas was followed by Florida (98 thefts),
Georgia (97 thefts) and New Jersey (80 thefts).
In 2015, 49 percent of reported cargo theft incidents occurred between Friday
and Sunday. Friday was the most common day for theft: 21 percent occurred on
Friday. Cargo theft also spiked briefly on Monday (16 percent of all cargo theft
incidents). We took a closer look at our data, and it seems cargo theft groups
prefer to steal Monday evening into Tuesday morning more than Sunday night into
Monday morning. Wednesday was the least common day for theft with only 9 percent
Food and beverage items were again the most stolen commodity. Of the cargo theft
incidents that CargoNet received, 28 percent involved theft of food and
beverage. This was significantly more than the next highest categories,
electronics and household, each of which accounted for 13 percent of stolen
For Security Integrators, Not All Retail Store Clients Should Be Treated the
More retail outlets are looking for security solutions for loss prevention, but
integrators need to do their due diligence on a prospect's unique security
needs. A common pain point pervasive to all retailers, however, and a big reason
why they look to the security industry is the continuously increasing amount of
product (and potential revenue) businesses lose to shrink each year due to
internal and external factors.
Scott Roberts, sales manager at Setronics, advises that, when approaching new
customers, it's critical to listen to them and understand their unique business
model, and any security concerns they're facing. "If they don't have a true
grasp of what the retail pains are, then it is highly unlikely a
dealer/integrator can offer a viable solution."
Security integrators must also keep in mind that how shrink is addressed may
mean very different solutions depending on the type of retail client. Steven
White, corporate vice president, business development at
Vector Security in Warrandale, Pa., cautions, "There are so many subsets of
retail that these trends and issues only tell part of the story. The shrink
challenges faced by a specialty electronics store are quite different from a
dollar store or apparel retailer, though they may share common terminology and
install similar technologies. It is important that retailers understand what
tools - exception reporting or video analytics, for example - might be more
valuable in their operating environment, and tailor their investments
To help dealers and integrators scale the retail learning curve, SSI spoke
with several integration companies that have worked successfully in the sector
for many years. Read on to learn more about the impact of shrink, plus the
latest trends, unique challenges, specialized customer needs and opportunities
specific to securing the retail client.
Wicklander-Zulawski comes to the land down under, offering courses in Australia
Investigative interview training provider Wicklander-Zulawski & Associates (WZ)
have announced the first open enrolment Non-Confrontational Investigative
Interview course in Australia. The two-day training seminar will take place on 8
- 9 February in Melbourne, Victoria. Wicklander-Zulawski's CEO and President
Shane Sturman, CFI said, "We are really pleased to have the opportunity to bring
our unique Non-Confrontational WZ Method to Australian LP and HR professionals.
After receiving several recent requests for training down under, it's great to
finally bring our proven approach to an emerging investigative market like
Here's How the Johnson Controls and Tyco Merger Will Make Buildings Smarter
Usually when two industrial giants merge it's because they are trying to hunker
down in the face of new technology. But as Tyco and Johnson Controls plan their
roughly $18 billion merger, the deal is about building a business for the
connected future. The two firms are building business that owns every aspect of
the so-called smart building. Smart buildings are those where everything from
the air conditioning to the light bulbs are connected to the internet, and the
data is crunched for energy efficiency and productivity gains. The companies
will have a combined $32 billion in annual revenue. The resulting new
company, called Johnson Controls, will combine Tyco's fire and security business
with JCI's air conditioning, energy, and sensor business.
Tyco has been working hard to move forward with connected technology, and
since 2014 has had a product called Tyco On that lets third parties integrate
with Tyco's security and fire systems. Tyco's entire approach, including its
security systems for retail stores, has been an open one. That has helped it
gain ground with partners and with startups, and helps it build new services
that incorporate innovations from its partners products, and applications.
USA Technologies Acquires Cashless Payment Tech Company
A retail-focused payment technology company and a creator of touchscreens have
connected. It was announced yesterday (Jan. 25) that USA Technologies (USAT), a
payment technology service provider of integrated cashless and mobile
transactions in the self-service retail market, has acquired the cloud-based
content delivery platform, device platform and products, customer base and
intellectual property of VendScreen, a manufacturer of retrofit touchscreen
devices for vending machines.
Ahold, Delhaize file merger registration with SEC
Ahold and Delhaize Group on Monday announced the public filing of a registration
statement with the U.S. Securities and Exchange Commission. The registration
statement is a document required under U.S. law in connection with the intended
merger between Ahold and Delhaize and, as part of the merger, the issuance of
shares to holders of Delhaize ordinary shares and Delhaize American Depositary
Shares in exchange for these securities. On June 24, 2015, Ahold and Delhaize
announced their intention to merge, creating an international retailer with a
portfolio of strong, trusted local brands and more than 375,000 associates
serving more than 50 million customers each week in the United States and
Europe. The transaction is expected to be completed in mid-2016, following
associate consultation procedures, shareholder approval and regulatory
Marvin Ellison among 6 retail CEOs to join RILA board of directors
The Retail Industry Leaders Associations just named nine new members to its
board of directors, including six CEO's from some of the biggest names in
retail. Joining the RILA board for the first time were CEO's from J.C. Penney
(Marvin Ellison) Foot Locker (Richard Johnson), PetSmart (Michael Massey), The
Home Depot (Craig Menear), Michaels (Chuck Rubin) and Dollar General (Todd Vasos).
Blizzard Aftermath: Retailers Open, but Shoppers Are Few
New York City and Washington, D.C., were a tale of two cities on Monday, as both
metro areas dug out from beneath more than two feet of snow, unleashed by the
first blizzard of 2016. Manhattan retailers were mostly open for business,
although some didn't seem entirely prepared for customers. On Monday afternoon,
sidewalks in front of retailers on Fifth Avenue were still being shoveled.
Streets and sidewalks were slushy and pedestrians had to navigate huge snow
drifts on street corners that hadn't been cleared. Washington, D.C., meanwhile,
was still virtually shut down on Monday. The federal and city governments
remained closed and only partial subway and bus service had been restored, as
city officials worked to clear roadways.
Walmart and Brands donate water to Flint
The water in Flint, MI is not safe to drink because of dangerous lead levels.
Coca-Cola, Nestlé, PepsiCo and Walmart have stepped up to donate 176 truckloads
of water to help local residents. The donation includes providing up to 6.5
million bottles of water for more than 10,000 Flint students through Dec. 31,
according to company officials.
Walmart Canada introduces five-cent charge for plastic bags
Lowe's Canada to Hire 3,000 Employees in First Half of 2016
UK Regulator: Tesco Breached Code on Supplier Payment Delays
Last week's #1 article --
735 Sears stores and 952 Kmart stores Closing Locations at end of October
Earlier last week, Sears Holdings Corp. announced that, as a cost-cutting
measure, it will be closing a number of Sears and Kmart stores throughout the
country, reports Reuters. "We are going to be closing some Kmart and Sears
stores in various cities across the country. It is a very small percentage of
our overall number of stores," company spokesman Howard Riefs told the newswire,
though he declined to state the specific number of locations that will be
affected. "Every year, we evaluate our store portfolio and make changes based on
leases or stores with poor performance," added Riefs. The Reuters story notes
that, as of the end of October, Sears Holdings - according to its latest
financial disclosure - counted 952 Kmart stores and 735 Sears stores among its
assets and that Riefs said that, between the two chains, most of the closures
would affect Kmart.