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In Case You Missed It

January's Moving Ups

26 New Senior LP's - 14 Promotions - 12 Appointments

ALDI USA named Nadine Lajeune Director National Projects, Asset Protection
ALTO named Stefanie Hoover AVP, Strategic Accounts and Business Development, North America
Amazon Logistics promoted Ben Wang to Sr. Safety Analytics Manager - Last Mile
AutoZone promoted Elizabeth Giovanni to Project Manager, Loss Prevention, Process Improvement
Bluemercury named Justin Thomas Director of Asset Protection
Builders FirstSource named Randy Johnson Corporate Director of Loss Prevention
Coinstar promoted Amanda Bowen, CFE, LPC to Manager, Global Revenue Assurance
Coinstar named Cliff Bennett, CFI Manager, Global Asset Protection
Daniel's Jewelers named Tim Humble Director of Loss Prevention
GNC promoted Rowdy Durci to Manger, Omnichannel Fraud
Helzberg Diamonds promoted Kevin Morrison, CFI, LPC to Director of LP, Fraud & Payments Risk
Ingles Markets named Alex Payne Director of Loss Prevention
IAI promoted Wayne Hoover, CFI to Chairman of the Advisory Board
IAI promoted Tony Paixão, CFE, CFI to Executive Director
Louis Vuitton named Jason Zlotoff, CFI Asset Protection Manager, NYC
LVMH promoted Daniel Edward Cruz, CFI to Director, Asset Protection - Remote Operations - Louis Vuitton
NEXCOM named Tom Ruane, CFE Director LP/Safety - West (Western U.S., Hawaii, Japan & Guam)
PetSmart promoted Nathan Hamblin, LPC, CORCI to Sr. Loss Prevention and Safety Business Partner
Prosegur Security named Tony D'Onofrio CEO and Managing Director of Global Retail Business Unit
Protos Security Hires Peter Platten as Senior VP of Sales & Strategic Accounts
Salesforce named Debbie Maples Vice President Global Security Intelligence & Investigations
Sherwin-Williams promoted Maggie Naayers, MBA, CFE, CFI to Director of LP Southeastern Division
Target promoted Matthew Crow to Senior Manager of Supply Chain Safety
TCC (Verizon Authorized Retailer) promoted Wes Gray, ACFI to Director of Security and Loss Prevention
TJX Companies, Inc. promoted Jeremy Henderson to AVP, Director of Investigations & Safety
Ulta Beauty promoted Brian Wedoff, MA to Senior Director - Loss Prevention Operations

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position






D&D Daily's Industry-Exclusive 2020 Retail Violent Fatalities Report
Makes the Rounds

In Case You Missed It: Retail Fatalities & Violent Incidents Up 40% in the U.S. in 2020

Tony D'Onofrio, Global Retail Influencer,
Video Breakdown:

Lockdowns Did Not Slow Violent Retail Crime

The retail industry had 523 retail specific fatalities in 2020, up 40% in the last five years. This included 123 store associates, up 41% from 2019. An astounding 76% of the deaths were innocent victims which included customers, associates and loss prevention / law enforcement personnel. Watch Here


LPRC's Latest CrimeScience Podcast:
Episode 42 with Dr. Read Hayes,

Tom Meehan, and Tony D'Onofrio

523 retail fatalities in 2020. 19% of total retail sales took place online. Our co-hosts discuss the D&D Retail Violent Fatalities report, global consumer trends, vaccine misinformation, upcoming LPRC initiatives, zero-day flaws, Ohio's unemployment office data breach, and much more in this week's episode. Listen Here



PPS's Donations Help to Support U.S. Veterans & First Responders

Battle Scarred Motorsports creates an uplifting and supportive environment!

Product Protection Solutions' (PPS) matches $5,000 in donations to Battle Scarred Motorsports, formally known as USMC Racing. In total Battle Scarred Motorsports received $10,430 in donations, which will go towards purchasing a new trailer for their events.

In December, PPS pledged to support Battle Scarred Motorsports by matching donations of up to $5,000. Battle Scarred Motorsports is an organization that provides U.S. veterans and first responders access to certified and alternative support systems. Their support systems help men and women overcome challenges related to their service in an encouraging environment with others who have similar backgrounds and experiences. In Battle Scarred Motorsports' unique bonding environment of racing and team activities, participants find a renewed sense of camaraderie and encouragement.

Supporting U.S. veterans and first responders hold a special place in the hearts of the PPS team. Christopher Cox, CEO at PPS and a U.S. Marine veteran, said, "We are honored to have the opportunity to support an organization that creates an environment where men and women can relate, communicate, and connect. An ongoing goal for PPS is to continue to find ways we can support and give back to U.S. veterans and first responders." Read More Here

Protests & Violence

Europol is observing a spike in serious violent acts by organized crime groups
Organised crime groups fuel a rise in violent crime in the EU

A new report by Europol warns that organised crime groups are increasingly employing violence in pursuit of their criminal objectives, and such violence represents a threat to public security in the EU. Based on an analysis of contributions made by Member States to Europol in recent years, there has been a rise in the number of violent incidents associated with serious and organised crime. Furthermore, the analysis points to an increasing willingness from criminal groups to resort to lethal violence.

In this report, Europol highlights the factors underpinning this trend and the challenges it poses to law enforcement and develops a set of recommendations.

Underlying factors of violence and risks to the public

The involvement in criminal gangs of younger and inexperienced hitmen and the accessibility of firearms and explosives, together with violent incidents often perpetrated in crowded public places and broad daylight are considerable threats to public security.

Large ports in the EU exploited by criminal groups as transit points and the streets of the surrounding cities are particularly vulnerable to violence.

The rise in violence in illicit markets can be tied to growing competition among criminal networks.

The report also points to an increased use of serious violence by organised crime groups to carry out their criminal activities.

The report also points to an increased use of serious violence by organised crime groups to carry out their criminal activities. These violent crimes do not exclusively affect criminals; they target non-criminals including victims of trafficking in human beings, violent robberies, law enforcement officers, lawyers, witnesses and informants, investigative journalists, or uncooperative dock workers.

Europol spotlight report: The Use of Violence by Organised Crime Groups europa.eu

FBI investigators: DC Suspect planted pipe bombs night before capitol riot
The would-be pipe bomber of the Democratic and Republican National Committees' headquarters planted the devices at the Washington, DC, buildings the night before the Jan. 6 Capitol riot, the FBI said Friday.

In a wanted flyer, the FBI said it obtained new information about the bomber, writing the agency now believes the would-be terrorist planted the bombs between 7:30 p.m. and 8:30 p.m. on Jan. 5.

The bombs were found the following day before they detonated, but law enforcement authorities have said they believe the bombs were viable - and could have exploded at the downtown buildings.

A reward for information leading to the arrest and conviction of the bomber has increased to $100,000, the FBI's flyer states. nypost.com

Top Cop Says 'No Blueprint' for Last Year's Mass Unrest
Philly police commissioner defends department's response to protests following critical report and says she won't resign

A defiant Philadelphia Police Commissioner Danielle Outlaw, following a critical independent report, on Thursday forcefully defended how she led her department during protests and civil unrest last year, saying she has the support of Mayor Jim Kenney and other community leaders and will not resign.

Outlaw has repeatedly acknowledged there were some failings in the police response, particularly on May 30, the first day of mass protests in the city, saying the force was "woefully understaffed."

But she said that the department soon bolstered resources and that there was "simply not a blueprint available" for the mass unrest cities across the nation faced last spring after the police killing of George Floyd in Minneapolis. Outlaw said she made decisions on tactics such as using tear gas out of concern for community and officer safety. inquirer.com

3rd Party Review of Portland's Protest Response
Overwhelmed Portland police haven't done comprehensive review of force used during protests, outside monitors say

Even though the size and frequency of Portland protests have significantly diminished, police still haven't done a comprehensive review of their crowd control response to the civil unrest. Outside consultants found that officers sometimes couldn't explain why they used force or their supervisors didn't adequately review officers' force reports.

The documentation also showed police sometimes lacked skills to resolve confrontations without force or with the least amount of force possible, according to consultant Dennis Rosenbaum and his partner Tom Christoff of Rosenbaum & Associates. At the same time, they believed the Police Bureau's reporting system became overwhelmed "when looking at the totality of the summer protests."

They urged police to find ways to adapt given that protests over election results, racial injustice and other issues are likely to continue.

"The overall failure appears connected to a system that was not designed for such prolonged and intensive events," the consultants said in their fourth-quarter report released this week evaluating police actions from October through December. oregonlive.com

5 Illinois residents sought for looting store during August unrest in Kenosha, WI
Five people from Illinois are being sought on warrants for looting a jewelry and pawn shop during August rioting in Kenosha. Warrants were issued this week for five people alleged to have looted GNT Jewelry and Loan on Aug. 24.

The charges are the latest to come from criminal investigations into arson fires, looting, burglary and criminal damage that occurred in the days following the shooting of Jacob Blake by a Kenosha Police officer on Aug. 23. Kenosha Police Lt. Joseph Nosalik said there are ongoing investigations into 32 arson fires and 85 other cases associated with the unrest. kenoshanews.com

GameSpot Stock Chaos Sparks Free-Market Outrage
NYC protesters slam Robinhood, scream at Wall Street traders
amid GameStop stock controversy

A few dozen people gathered at the New York Stock Exchange on Thursday to protest investing app Robinhood and badger Wall Street traders amid the ongoing GameStop stock chaos. Several of the protesters were spotted tailing people leaving the building, yelling "Shame!" and "Eat the rich."

The group held up signs spelling out "Tax Wall Street Trades" and chanted "We want a free market."

The stock trading app restricted buying of GameStop shares and those of other companies on Thursday, sparking a class-action lawsuit and calls for an investigation from lawmakers. nypost.com

GameStop and AMC Soar as Robinhood Restarts Trades

SEC reviewing volatility amid GameStop frenzy, vows to protect retail investors

COVID Update

US: Over 26.3M Cases - 443K Dead - 16M Recovered
Worldwide: Over 102M Cases - 2.2M Dead - 74M Recovered

Private Industry Security Guard Deaths: 271   Law Enforcement Officer Deaths: 222
*Red indicates change in total deaths

Map: Track the spread of the Covid-19 variants across the United States

Where the U.K., the South African and the Brazilian variants have been found

More infectious Covid-19 variants have emerged around the world, and experts are saying the United States must adapt to a changed pandemic playing field. According to the federal Centers for Disease Control and Prevention, these variants spread more easily, and it's unknown whether the illness caused is more severe. The Pfizer-BioNTech vaccine was found to be only slightly less effective against the South African variant.

Track the spread of the Covid-19 variants: the U.K. variant, the South African variant and the Brazilian variant. This map will be updated here: nbcnews.com

A 3rd Covid Vaccine for the U.S. Emerges
Johnson & Johnson's Vaccine Offers Strong Protection
but Fuels Concern About Variants

Johnson & Johnson announced on Friday that its one-dose coronavirus vaccine provided strong protection against Covid-19, potentially offering the United States a third powerful tool in a desperate race against a worldwide rise in virus mutations.

But the results came with a significant cautionary note: The vaccine's efficacy rate dropped from 72 percent in the United States to 57 percent in South Africa, where a highly contagious variant is driving most cases. Studies suggest that this variant also blunts the effectiveness of Covid vaccines made by Pfizer-BioNTech, Moderna and Novavax. The variant has spread to at least 31 countries, including the United States, where two cases were documented this week.

Johnson & Johnson said that it planned to apply for emergency authorization of the vaccine from the Food and Drug Administration as soon as next week, putting it on track to receive clearance later in February. nytimes.com

  Like the Others, Novavax's Vaccine Works Well - Except on South African Variant

"Distributing, administering & monitoring vaccinations
The greatest workflow challenge of our time"

Workday, ServiceNow & Salesforce unveil new vaccine management solutions
Designed to help leaders track the immunization status of their workers, monitor vaccine supplies and assess the shifting COVID-19 risk status across their organizations.

Creating Online 'Command Centers'
Workday's solution allows HR leaders to evaluate vaccine availability and worker vaccination status along with enabling employees to confidentially self-report vaccination information, said Barbry McGann, senior vice president of product management. Companies using Workday's analytics software can pull in immunization data from third-party systems, like the U.S. Centers for Disease Control and Prevention or the World Health Organization, that can be combined with real-time HR data and immunization information for more-informed insights.

ServiceNow, which provides cloud-based platforms that automate HR processes, also has released a new solution designed to help organizations streamline their COVID-19 vaccination campaigns. The solution promises to address the challenges of vaccination at large volumes, which includes distribution, administration and monitoring of the vaccine.

Salesforce, a customer relationship management platform, also has a vaccine management solution designed to help health care organizations and governments more efficiently and safely manage vaccine programs at larger volumes. Called Work.com for Vaccines, the technology features vaccine inventory management tools, appointment scheduling, vaccine outcome monitoring, public health notifications and more.

Data Privacy and Security Issues shrm.org

Walmart Has Spent the Past Year Preparing with CDC and Others to Administer COVID-19 Vaccine
This week, Lisa Smith, Senior Director of Health and Wellness at Walmart, released the following article:

"As we prepare this week to begin administering COVID-19 vaccines in Maryland, Texas, Delaware, Indiana and the District of Columbia to eligible populations as determined by each district and state, we know our pharmacists and pharmacy technicians are ready. It has been a year of hard work and preparation to get to this point. And as more people become eligible for vaccination, it's a good time to take a look back at how we got here.

Right now we have over 5,000 Walmart store and Sam's Club locations that are operationally and clinically ready to administer vaccines in our facilities and in communities through vaccination events.

It's taken a lot of preparation to get to where we are, and our pharmacists are ready and excited to get started taking the fight to COVID-19 by administering vaccines. We are all in this together." businesswire.com


Clearly, the vaccine is not the silver bullet
Stores are open, but the pandemic keeps shoppers away
Despite effective vaccines and more government relief, consumers are playing it safe as COVID-19 cases continue to rise and variants emerge.

Even once they're vaccinated, 40% of U.S. consumers say they'll shop for apparel as much or less in stores, and another third or so are unsure about or will refuse a vaccine, according to research from experience management platform First Insight. Most (61%) said they'll cut back on spending if there's another shutdown.

"Our latest research shows that even with a vaccine, people will still be afraid to go in-store, and fully prepared to cut back on spending if the nation returns to another lockdown."

In the third week of January, U.S. store traffic fell 33% and net sales in stores fell 16% year over year, according to store analytics firm Retail Next. The Western U.S. fared worst, with traffic down 38% year over year, followed by the Northeast (down 30%), the South (down 29%) and the Midwest (down 24%), RetailNext found.

Department stores are having a hard time, with Macy's seven-day rolling average down 37%, Nordstrom down 36% and Kohl's down 17%, Morgan Stanley said, citing data provided by Placer.ai. But even off-price stores, which by and large can't turn to e-commerce to make up for slower store sales, are entertaining fewer shoppers than last year. Nordstrom Rack, where traffic fell 32%, does have robust e-commerce and BOPIS services, but Burlington (down 9%), T.J. Maxx (down 2%), Marshalls (down 8%) and Ross (down 16%), do not. retaidive.com

Retail Comeback Hinges on Herd Immunity
Will vaccine reluctant Americans slow the retail comeback from COVID-19?

Getting back to some semblance of pre-pandemic normalcy in the U.S. is entirely dependent on the nation's ability to get a handle on the coronavirus. Medical professionals and public policy experts have been pointing to individual and business safety measures as a means to tamp down the spread of the virus, but achieving herd immunity is the only currently viable path to that happening.

In order for the nation to reach herd immunity without the death toll stretching into the millions, the vast majority of the population will need to get vaccinated. The reality on the ground is that a large percentage of Americans, for a variety of reasons, are either reluctant, unwilling or, in a small percentage of cases, unable to get a COVID-19 vaccine.

A survey from First Insight finds that about a third of Americans are unsure as to whether they will be vaccinated or not, but that
even with vaccines many people are not planning to suddenly go flocking to stores. Forty-five percent of beauty product shoppers said they would either go to stores less or the same after being vaccinated. The same holds true for 44 percent looking to buy footwear, 43 percent of consumer electronics purchasers and 40 percent shopping for apparel.

If the vaccine does not prove to be the medicine that retailers are counting on to help them bring their businesses back, there is clearly more pain ahead for the industry. CNBC reports that Coresight Research is forecasting that up to 10,000 stores will be closed this year.

"The rollout of vaccination programs should result in a partial recovery in store-based sales," Coresight CEO Deborah Weinswig said. "However, these programs may take many months to reach a wide base of consumers." retailwire.com

From Fast Food to Vaccines
Mount Pleasant, SC: Chick-fil-A Manager Called in to a Save COVID Vaccine Drive-Thru Struggling with Long Wait Times

No business can master a drive-thru like Chick-fil-A, and a restaurant manager is getting high praise for using the company's method to help workers at a COVID-19 vaccination site after a computer glitch caused a traffic gridlock.

Mayor Will Haynie said he was notified on Jan. 22 that traffic was backed up for an hour at the COVID-19 vaccination site at Seacoast Church. He called Chick-fil-A Manager Jerry Walkowiak for help, knowing the company had a great reputation for mastering the art of drive-thru.

Haynie said Walkowiak, while standing out in the cold rain,
used the Chick-fil-A method to speed up the drive-thru, including walking up to drivers in advance to make sure they had their paperwork and immediately directing them to a spot to receive their vaccine. Haynie said Walkowiak was able to reduce the wait from an hour to 15 minutes. fox13news.com

U.S. air travel hits 6-month low as Covid infections, travel restrictions hinder recovery

Gov. Cuomo announces NYC indoor dining can resume at 25% capacity
beginning on Valentines Day, February 14

Great News: California has cut its cases in half and hospitalizations by a quarter

Researchers say a new coronavirus variant found in California may have contributed to Los Angeles' recent case surge

San Diego: COVID-19 outbreak aboard USS Chafee leaves crew 'panicking'

Love's Offers $75 to it's 29,000+ Employees Who Take the COVID-19 Vaccine

Former AP Exec - Now CEO - Leading Digital Innovation @ Lowe's
'The most effective technology is technology that no one sees': Lowe's CEO

Coming out of a banner year, Marvin Ellison discusses how initiatives put in place years ago contributed to the retailer's success.

Lowe's is entering 2021 coming out of a banner year. At a time when much of the industry has faced sales declines among other struggles, the home improvement sector has become an unlikely winner.

Initiatives put in place prior to the pandemic helped support the retailer's digital business as more consumers shifted spending online. Even before current CEO Marvin Ellison took the helm back in 2018, the retailer has been making investments in tech, including the development of mobile apps using AR. But his arrival also came as Lowe's was producing lackluster sales in comparison to its larger rival, The Home Depot. The North Carolina-based retailer also faced a number of technological missteps, including data breaches, notably during the all-important Black Friday holiday in 2017 and 2018.

"Two years ago, we couldn't even offer a customer an e-receipt," Ellison said during NRF's virtual Big Show conference. "As recent as last year, our e-commerce platform was on a decade-old infrastructure. Think about your computer today versus your computer 10 years ago, and that's the equivalent of what a multibillion dollar e-commerce platform was sitting on."

Ellison over the past several years has worked to right a number of missteps in the company's online business. The company in 2019 said it was investing half a billion dollars annually until 2021 to transform the technical makeup of its business, which included opening a tech center in Charlotte, North Carolina, and hiring up to 2,000 tech associates.

"When I think about operational excellence in retail, I think about the analogy of building a home where it starts with a really stable and solid foundation," Ellison said. "If you don't have a robust labor management system, if you don't have a strong, stable IT infrastructure, if you don't have an e-commerce platform that gives you agility, if you don't have products that speak to the customers from a value quality perspective, it's really difficult to be effective in retail, whether it's 2021 or 1921." retaildive.com

Micro-Fulfillment - Micro Risks?
Walmart to build local fulfillment centers (LFC's) at dozens of stores
Following a two-year pilot, Walmart plans to add micro-fulfillment centers to more of its stores through partnerships with three automation technology providers.

Using robotics technology and artificial intelligence (AI), the compact, modular warehouses - inside or attached to a store - are designed to fill online orders for pickup and delivery more quickly, enabling Walmart stores to handle increased digital order volume and provide more convenience to customers.

Automated bots retrieve ordered items from the fulfillment center, instead of an associate having to walk the store to pick products from shelves. The items then are brought to a picking workstation, where the order can be assembled faster and while the system retrieves the order for assembly, a personal shopper handpicks fresh items like produce, meat and seafood, and large general merchandise from the sales floor,"

One LFC can fill orders for many stores, allowing other Walmart locations to realize benefits from the automated facility.

Such capability will be critical for Walmart as its e-commerce sales continue to surge.

Automated pickup points also will be added to some Walmart stores, enabling customers and delivery personnel to drive up, scan a code and retrieve their orders, Ward said. Walmart already offers a number of turnkey pickup options, including 24-hour, drive-up automated pickup kiosks - first launched in mid-2017 near Oklahoma City - and Pickup Towers inside more than 1,600 stores, as well as in-store pickup lockers and freestanding pickup-only facilities. supermarketnews.com

America's top-tier malls were resilient, but values are now crumbling,
down 45% from 2016 levels

Real estate analytics firm Green Street estimates the values of so-called A-rated malls have tumbled about 45% from 2016 levels. A-rated malls are an important bellwether to monitor in the retail real estate industry because they account for the majority of mall value in the U.S. There are about 250, representing a quarter of America's roughly 1,000 shopping malls.

The biggest U.S. mall owner, Simon Property Group, holds a substantial portion of the A-rated malls and outlet centers in the U.S. And its shares are down more than 32% over the past 12 months. cnbc.com

With Democrats Running Antitrust, Amazon and Apple Aren't Safe
The attempts to curb allegedly anticompetitive behavior by large technology companies got serious in 2020, when federal and state agencies filed five separate antitrust lawsuits against Alphabet Inc.'s Google and Facebook Inc. The other two companies at the center of the storm - Apple Inc. and Amazon.com Inc. - have yet to face legal action, and with officials dedicating significant resources to existing litigation, it's possible to imagine them skirting lawsuits. But that's unlikely, some antitrust experts say, especially now that Democrats control the White House and federal enforcement agencies. bloomberg.com

What a new administration means for retail

NRF Announces Six New Additions to Board of Directors

Lowe's Announces Additional $80 Million Bonus To Associates And Plans To Hire More Than 50,000 Front-Line Workers For Spring

Starbucks' 'Future Drive-Thru Concept' is Coming - Stores Without Seating

FedEx Owes OT for Security Screenings, NJ DC Workers Say in Putative Class Action

Quarterly Results
LVMH FY 2020 total revenue down 17%
LVMH Q4 total revenue down 3%

Senior LP & AP Jobs Market

Director of Security job posted for Goodwill Industries Group in South Bend, IN
This position oversees the security operations, serves as a liaison with prosecutors and police agencies, establishes guidelines and protocols for security officers, conducts ongoing needs assessment for security, assists in the design and implementation of strategies and policies for corporate security, oversees general security and enforcement, video system review and response to emergency situations. indeed.com


The LPRC, in partnership with The D&D Daily, will hold this year's LPRC Kickoff, our annual first-of-the-year meeting, virtually on Tuesday, February 2nd at 1pm EST. Join our research team, retail executives, technology experts, and thought leaders as we review LPRC's current initiatives and hold three panels on crucial industry topics.


This segment will focus on developments since IMPACT 2020, and next steps for the LPRC team in 2021, including FusionNet, INNOVATE, Solutions Directory, Learning Modules, Research Agenda, the Research Book, and more.

This panel of AI innovators and leaders will discuss applications of artificial intelligence in retail, privacy concerns, the future of AI, Computer Vision & Machine Learning, and more.

This panel will discuss lessons learned from the holiday season. We will delve into ever-changing protective measures and regulations, complex and evolving transactions, BOPIS/BORIS, mobile, curbside, multi-source delivery/pickup, emerging fraud, theft, and violence threats.

This segment will include retail leaders in part two of the most popular IMPACT session and where they see retail in 2021.

Click here to register | See the full list of speakers

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LP Leader Steve McClain Passes Away Due to COVID-19 Complications

I'm saddened to report that Steve McClain, one of our long time Loss Prevention Industry leaders has passed away. Most recently Steve was the Principal Consultant at AP&S. Prior to opening his consulting firm Steve served as the Vice President of Asset Protection for Big Lots. Steve also held the position of Senior Vice President of Asset Protection for the Hollywood Entertainment. Steve started his Asset Protection career in 1984 working for Target Stores. He received a number of promotions including serving as the companies Director of Asset Protection. Steve graduated with a Bachelor of Science Degree from Truman State University. Steve will be missed by all those who knew or worked with him during his career of 41 years. Rest in Peace Steve.

Thanks to Keith Wanke, Senior VP LP, Audit & Firearms Compliance at Dunham's Sports, for submitting this 'In Memoriam'.






For more than a century, Detex has earned the trust of millions of property owners to secure and protect their people and property. From our newest innovations in life safety and security door hardware, integrated door security systems, and guard tour verification technologies to our original Watchman's clocks, Detex, a USA company, designs, manufactures, markets and ships our products from New Braunfels, TX and is recognized as a best-in-class life safety, security and security assurance manufacturer, worldwide.






PCI SSC Executive Director Discusses New Board and 2021 Priorities

With the start of a new year, PCI SSC Executive Director Lance Johnson welcomes the new 2021-2022 Board of Advisors, provides an update on the Council's top priorities, and offers insight into what stakeholders can expect in 2021.

PCI SSC recently announced its 2021-2022 Board of Advisors. What's new about the Board this term?

Lance Johnson: As with past Boards, the new Board includes some of the world's leading companies from all sectors in the payments space. This year, we've expanded stakeholder involvement in global retail, mobile, software security, and new technology industry sectors.

The new Board of Advisors will be instrumental in helping the Council address major changes in the coming years. Not only are we still addressing the changes caused or accelerated by the pandemic, such as remote working and mobile payments, but we are also facing the introduction of a major upgrade in our Data Security Standard (DSS), PCI DSS v4.0. The new Board represents a balanced cross section of the payments industry and many of them are primary drivers of these changes.

As we start 2021, what can we expect in the year ahead?

Lance Johnson:
Like 2020, this will be another year of change and adaptation, although I expect we will be building on what we've learned and evolving our practices. This is especially true as we move from temporary solutions to more permanent procedures in our guidance. Operating remotely is going to continue to be a key focus. This is not new, but it has fresh momentum. Whether it's working remotely, managing remotely, assessing remotely, or training remotely, this year will see new work methods, practices, and procedures throughout the industry.

What will the priorities of the Council be for 2021? - What message would you like to share with PCI's Participating Organizations?

Microsoft Security Business Exceeds $10B in Revenue
In recent years, Microsoft has tightened its focus on strengthening the security of its products and services, as well as rolling out its own security tools. More than 9,000 customers use Azure Sentinel, its cloud-based SIEM made available in September 2019, and 90 of the Fortune 100 use at least four of Microsoft's security, compliance, identity, and management tools, the company reported.

The company also shared some data on the effectiveness of its security tools in 2020. Over the past year, 2.5 billion daily cloud-based detections blocked nearly 6 million endpoint threats. Microsoft Defender blocked more than 30 billion emailed threats, and more than 30 billion authentications were processed daily across 425 million people using Azure Active Directory. darkreading.com

ROI on SOC's?
The economics of the security operations center: What's the true cost?

The Second Annual Study on the Economics of Security Operations Centers: What is the True Cost for Effective Results? report from Ponemon Institute and sponsored by FireEye Inc. finds that
organizations are spending more to account for widespread security operation center (SOC) challenges including growing security management complexity, increasing analyst salaries, security engineering and management outsourcing costs, yet are still dissatisfied with the outcomes. However, companies are also boosting investments in new SOC tools and security automation to help solve these issues.

AdvertisementThe Ponemon Institute surveyed 682 SOC managers, security analysts, general security practitioners, IT managers and directors who have a Security Operations Center in their organizations.

"The findings of the Ponemon Economics of the SOC report show that organizations are facing an onslaught of rising security operations costs, but despite these increased investments, are still unhappy with their ability to combat growing cyberthreats," said Chris Triolo, Vice President of Customer Success, FireEye. "Many security teams are now seeking new technologies that can provide greater efficiencies and visibility, while cutting alert overloads and eliminating mundane tasks to improve analyst morale."

● Perceived ROI of the SOC Drops, While Costs Rise
● SOC Workers Unhappy, Despite Increasing Salaries
● New Technology Investments Show Promise
The SOC is Key for Maintaining Security Posture
  Read more here: securitymagazine.com

Hy-Vee agrees to settle the class action lawsuit over its months-long data breach
Hy-Vee has reached a preliminary settlement agreement in a class action brought by customers whose credit and debit card information was exposed as a result of a huge data breach at some of the company's stores, according to a published report. Papers filed in an Illinois federal court this month noted that the grocer began negotiating the proposed settlement with the plaintiffs' attorneys after a judge declined to dismiss the lawsuit last April.

In Aug. 2019, Hy-Vee revealed the existence of a data breach affecting customers who used debit and credit cards at its fuel pumps, drive-thru coffee shops and restaurants.
Locations across the grocer's eight-state Midwestern market area were affected by the breach, which lasted between seven to eight months, starting in Dec. 2018 at some locations. Information from more than 5.3 million debit and credit cards was compromised over that time. progressivegrocer.com

World's Most Prominent Hacking Target
Joe Biden's tech - what can the president use?
You might think the world's most powerful man would have access to any gadget he chooses - but when it comes consumer tech, Joe Biden may be sorely disappointed.
The electronic devices around the US president are perhaps the most prominent hacking targets in the world. bbc.com




Online fraud at an all-time high amidst the global pandemic
Client-side attacks have become significantly more prominent in recent years, gaining popularity since 2015. As online activity rises due to the global pandemic, 2020 has been no exception, with the most susceptible target, e-commerce, becoming more lucrative than ever.

The Client-Side Problem Explained
When interacting with a web application, numerous actions take place in the background. These can generally be divided into two categories, differentiated by where they take place. First is the client-side (i.e actions taking place on the end-user's device) and the second is the server-side (i.e actions taking place on the web server). In recent years, attackers have found it easier to carry out attacks on the client-side, as these are more difficult for organizations to detect and handle (more on that later).

Where There is Personal Information - There is Gain
E-commerce websites, together with airlines and ticketing platforms, have been a top-priority target for these attacks in recent years. These sites usually rely on various third-party services in order to enrich the customer experience. According to The State of Security Within e-Commerce report, online retailers use an average of 31 JavaScript resources per site. Services like Live-Chat for customer service, an e-commerce platform, a payment gateway, to name a few. Furthermore, e-commerce sites are heavily form-reliant, usually requiring a login, as well as a checkout form. This makes them the perfect victim for formjacking attacks.

The Effects of the Pandemic on Online Shopping
According to Imperva Research Labs, just shortly after the orders to stay at home were given, there was a 28% increase in online retail traffic. Data from the United Nations Conference on Trade and Development (UNCTAD) reveals a similar picture. As they stated, the pandemic has accelerated the shift towards a more digital world and triggered changes in online shopping behaviors that are likely to have lasting effects. The biggest gainers are electronics, gardening/do-it-yourself, pharmaceuticals, education, furniture/household products and cosmetics/personal care categories1. This trend is predicted to grow in 2021. And with many businesses forced to change the way they conduct their sales, the risk of fraud is growing exponentially.

A Real World Problem With Significant Ramifications - A Challenging Threat for Security Teams securityboulevard.com

Amazon seeks to block shareholder proposals on hate speech, diversity, workplace conditions and surveillance tech
Amazon has asked federal regulators to block a number of shareholder proposals that strike at the heart of many recent criticisms of the Seattle-based commerce behemoth, including its stances on curbing hate speech and offensive content, diversity in hiring, workplace conditions for hourly warehouse employees and its surveillance technologies.

If granted, Amazon's requests would mean shareholders would not have an opportunity to vote on those proposals at the company's shareholder meeting this year, where they would likely be rejected regardless. Last year, none of a dozen shareholder proposals was approved. seattletimes.com

Walmart's 'Healthy Paranoia' Has It Spending Billions On E-Commerce, Supply Chain

This Stock Could Be Biggest Winner of E-Commerce Era. Hint: It's Not Amazon.







Greenwich, CT: Police Department's ORCA Team Arrests 2 Shoplifting Suspects on the Avenue
Members from the Greenwich Police Department's Organized Retail Criminal Activity Team (ORCA) chased three suspects on foot down Greenwich Avenue on Wednesday afternoon after they were observed stealing high value handbags from a local merchant, according to a statement from the GPD. Two of the suspects were apprehended after a brief foot pursuit and struggle. The third suspect got away with over $20,000 worth of merchandise. The two suspects - one from New Rochelle, N.Y., and the other from the Bronx, N.Y. - were each charged with larceny in the first degree, conspiracy to commit larceny in the first degree, organized retail theft, and conspiracy to commit organized retail theft. The suspect from the Bronx, a 43-year-old male, fought with police and was additionally charged with assault on an officer, and interfering. He was also charged with possession of a shoplifting device after police found wire cutters used to disengage security straps; possession of a controlled substance; and possession of narcotics after pills and marijuana were found on his person. greenwichsentinel.com

El Cajon, CA: Burglars smash into store, steal
$50,000 in jewelry
Burglars bashed their way into a Southern California jewelry store taking thousands of dollars in merchandise in the process. Police are now trying to catch the smash-and-grab thieves. Nearly $50,000 in jewelry was taken from the store in El Cajon. A lot of display cases were damaged as well. The suspects were in-and out in less than a minute. A trail of merchandise was left in the parking lot due to the quick getaway. abc7.com

Blytheville, AR: Three arrested in connection to Lowes theft
Johnathan Conder, Drexel Davis, Brandon Betts were arrested Jan. 23 after officers served a search warrant on Debra Lane. According to a media release from Blytheville police, the search warrant was due to a traffic stop that uncovered stolen items from Lowe's. "During the search, officers located thousands of dollars worth of merchandise that had been stolen from Lowe's in Blytheville on several dates leading up to Jan. 22, 2021. Officer also located items and evidence from a trailer that had been stolen from Lake City on Dec. 8, 2020," Blytheville police said. Blytheville police later found the trailer in another area of the city. kait8.com

Ferndale, MI: Two shoplifters steal $390 worth of personal hygiene items

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Shootings & Deaths

Hudson Falls, NY: Pharmacy robbed at gunpoint; Suspect commits suicide after vehicle chase
Hudson Falls man died from a self-inflicted gunshot wound after leading police on a chase across three towns from the scene of a robbery at McCann's Pharmacy on Thursday afternoon. The incident began at 3:49 p.m. with a report of an armed robbery at the pharmacy on Main St. in Hudson Falls. A man was seen entering the pharmacy wielding what appeared to be a rifle or shotgun. He then proceeded to rob store employees at gunpoint, demanding prescription medication. During the chase, State Police said the vehicle came to an abrupt stop in Queensbury. Police attempted to speak with the suspect as they approached the vehicle. Despite the efforts of law enforcement, the suspect shot himself, according to a news release.  poststar.com

Philadelphia, PA: Two men fatally shot in North Philly store
Two men were fatally shot in a North Philadelphia store Thursday in what police are calling a double homicide. Shortly before 1 p.m., police were called to the Al-Madinah Traders store in the 3600 block of Germantown Avenue, which sells jewelry, perfume, books, and other items. Police said passersby had found the men dead inside the store. As of Thursday evening, police had made no arrests and had not recovered weapons, they said.

Bellingham, WA: Sporting goods store employee shoots man during attempted robbery, police say
A 37-year-old man suspected in an attempted robbery at a Bellingham sporting goods store is in the hospital after being shot by a store employee Thursday, according to Bellingham police. Police said they were initially called about 11:04 a.m. to the Haggen Foods store for a robbery. Two men reportedly entered the store, stole multiple bottles of liquor and then took off in a car. About 14 minutes later, police said they were called to a robbery at Yeager's Sporting Goods, where shots were fired. When officers arrived they found a man on the floor with a gunshot wound to his chest, being held down by store employees. He was taken to the hospital. The man reportedly tried to rob the store.  kiro7.com

Nashville, TN: Pizza shop robbery suspect shot by police in stable condition
Lamon Witherspoon, 30, man wanted on felony charges in connection with a pizza shop robbery over the weekend remained hospitalized Thursday a day after he was shot by a Metro Nashville police officer. Witherspoon has been at Vanderbilt University Medical Center since Wednesday after Officer Wesley McClelland shot him in the head and hip in the parking lot of the Exxon gas station.

Texarkana, AR: Man accused of shooting at C- store clerk faces possible life sentence
A man accused of shooting in the direction of a clerk during an attempted robbery of a Texarkana, Arkansas, convenience store earlier this month is facing a possible life sentence. Jonathan Dewayne Carroll, 26, is charged with aggravated robbery, aggravated assault and possession of a firearm by certain persons in Miller County in connection with the holdup of Speed-X convenience store on Jan. 12.
In addition to those charges prosecutors have filed enhancements for use of a firearm and habitual offender. When the clerk "just looked at the suspect," he fired a shot from the weapon which damaged the cigarette rack and lodged in a file cabinet located behind it. Carroll was arrested by Texarkana Police officers shortly after the robbery.


Robberies, Incidents & Thefts

Beaumont, TX: Police investigating possible connection in string of Armed Robberies to Organized Crime group
Several Southeast Texas agencies are joining forces to take down organized crime. They want to know if Moses Rhine and K'leb Diamond, two men arrested for aggravated robbery, are part of a larger criminal organization. Beaumont Police officer Haley Morrow said the recent armed robberies over the last month or two appear to be the work of an organized group. The armed robberies span across three counties, Chambers, Jefferson and Orange. 12newsnow.com

Oakland, CA: 2 Men Arrested In Oakland Cellphone Store Robbery Spree
Two men suspected in a nearly a dozen of armed robberies at cellphone stores in Oakland have been arrested, police announced Thursday. Oakland police said the men are suspected of robbing 10 cellphone stores across the city between December 3 and January 4. The robberies typically involved one person holding a gun while the second person removed money from the registers.

Charlotte, NC: Juvenile Armed Robbery suspects in NC captured after crashing into Amtrak Train

Trenton, NJ: Romanian National Sentenced to Five Years in Prison for Role in ATM Skimming Conspiracy




Bikes - Grand Junction, CO - Burglary
C-Store - Oliver Township, PA - Burglary
C-Store - San Antonio, TX - Armed Robbery
C-Store - Toledo, OH - Armed Robbery
C-Store - Chicago, IL - Armed Robbery
C-Store -Knoxville, TN - Burglary
C-Store - Akron, OH - Armed Robbery
Dollar General - Lawton, OK - Armed Robbery /employee wounded
Dollar General - Jackson Township, PA - Armed Robbery
Dollar General - Forney, TX - Armed Robbery
Electronics - East Wenatchee, WA - Burglary
Family Dollar - Kenosha, WI - Armed Robbery
Gas Station - Long Beach, Ca - Armed Robbery / clerk wounded
Grocery - Bellingham, WA - Robbery
Jewelry - El Cajon, CA - Burglary
Jewelry - Altamonte Springs, FL - Robbery
Jewelry - Myrtle Beach. SC - Robbery
Jewelry - Columbia, MO - Robbery
Pharmacy - Hudson Falls, NY - Armed Robbery / suspect killed/ suicide
Pharmacy - Oakland, CA - Robbery
Sporting Goods - Bellingham, WA - Armed Robbery
Restaurant - New York, NY - Robbery


Daily Totals:
• 17 robberies
• 5 burglaries
• 2 shootings
• 1 killed


Weekly Totals:
• 87 robberies
• 27 burglaries
• 2 shootings
• 1 killed

Click to enlarge map



None to report.

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Featured Job Spotlights


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Leader, Asset & Profit Protection
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As the leader of the Data/Analytics & Investigations strategy, you should have strong analytical/investigation skills, the drive to innovate, and the ability to build strong partnerships to lead through the influence of others. They will be personable, open to learning, collaborating with others...

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The role of the Customer Success Specialist is to engage, empower, and excite our community. As a Customer Success Specialist, your primary responsibility is to ensure both retailers and law enforcement, who make up our community, have great experiences and achieve real crime reduction outcomes from using our platform.
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Sales Representatives
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BJ's Wholesale Regional AP Rollout - 8 New Positions
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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth. It's the same reason law enforcement separates witnesses to ensure clarity and truth. The group mind becomes influenced by opinion and agendas and distorts the true reality. One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

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