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 February 4, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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Today's Leaders Educating Tomorrow's

Using Video Intelligence to Realize Positive Financial Impact in Retail
Chris Nichols, VP LP, National Stores
Tom Arigi, Sr. Dir. AP, Wal-Mart US

Leadership Lessons for Successful Teams
Tom Arigi, Sr. Dir. AP, Wal-Mart US

to 'Omni AP'

Kevin Colman, Group VP of AP, Macy's

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episodes here




Debra Martin
was named Director of Loss Prevention for The Fresh Market.
Debra was previously the Director of Asset Protection - Safety & Compliance for Harris Teeter. She has also held other executive level positions for such retailers as Walmart where she was a Senior Director of Global Security Operations, Raley's as a Vice President of Asset Protection, Risk and Safety, The Home World - China as a Vice President, Loss Prevention & Safety and Winn-Dixie as a VP of Loss Prevention. Congratulations Debra!


2016's GLPS's - Group LP Selfie's
Your Team - Your Pride - Our Industry
One Team at a Time

Cabela's Tulalip, WA
Asset Protection Team

"It's in Our Nature"

Front Center: Asset Protection and Safety Manager - Jeffrey Hedges, LPQ
Back Row from left: Asset Protection Specialists - Jessica Lashley, Armando Rico and
Talor Dulin-Campbell



EZCORP post Director Asset Protection position in Austin, TX
EZCORP has an immediate opening for a Director of Asset Protection in it's Corporate office located in Austin, TX. This role manages field Asset Protection (AP) and Operational Risk Management (ORM) programs for assigned business segment(s) and provides shared company enterprise support for inventory, exception and assessment analytics and reporting. Directs the development of data-driven tools to proactively conduct diagnostics and analytical problem solving. Leverages data to measure business trends and operational effectiveness, including scorecards, internal assessment reporting, inventory/shrink management, and exception reporting. Builds relationships with key operations and corporate stakeholders and maintains excellence in customer service. Uses independent judgment to recognize and resolve complex problems. Is accountable for attainment of financial goals and budgets, along with the consistent execution of functional AP standards; quality, timeliness and accuracy of own work and the work of others. Work is routinely performed with infrequent supervision from the VP of Asset Protection.  careerbuilder.com

The Rise of "Culture of Compliance" in Numbers
A favorite set of corporate buzzwords is "culture of compliance." This term has been used for years but the focus on culture has intensified as many regulators have fingered this aspect of the corporate environment as being at the root of many compliance failures.  wsj.com

Axis' Citilog purchase to bring more tools to customers
Network video provider Axis Communications on Feb. 1 announced the acquisition of Citilog, a provider of intelligent real-time video monitoring for traffic and transportation security and safety. This is a big thing in video surveillance, adding more intelligence and integration to mid-level and higher-end projects," Jeff Kessler of Imperial Capital told Security Systems News. securitysystemsnews.com

Determining Responsibility in Parking Lot Security
Not every parking lot or garage is the same, nor do any have the same needs to mitigate risks. It all boils down to a fundamental but complex word that underlies most all security mitigation and litigation: reasonable. Did the building owner, facility manager, parking firm, chief security officer, security director or loss prevention manager provide a reasonable level of protection at parking lots and garages in the light of the history of incidents; type of business; history of clientele; physical location; application of procedures, policies, people and technology; and regarding immediate response and follow up reaction to situations that arise and alarm?

The details and the devil are both in "what is reasonable," which can vary among types of businesses served by the parking facility, typical levels of security around the location, past actions taken, history of crime at that location as well as other hard and soft factors. securitymagazine.com

Bangladesh Factory Fire Shows Urgent Need for Safety Upgrades
Another fire at an apparel factory in Bangladesh is shining a spotlight on how much work remains to be done to improve safety conditions in the nation's fashion industry. At issue is how quickly Western brands and organizations are helping to fund safety improvements at Bangladesh factories, and how rapidly the repairs are being done. The factory where the fire took place, Matrix Sweater Ltd. in Gazipur, Bangladesh, had been inspected by both the Alliance for Bangladesh Worker Safety and the Accord on Fire and Building Safety in Bangladesh and had been found to need improvements.  wwd.com

General Growth clarifies comments about Amazon's store expansion plans
The CEO of General Growth Properties caused a firestorm late Tuesday when he made a passing reference during the company's fourth quarter earnings call that Amazon was planning to open 300 to 400 bookstores. On Wednesday, the mall giant issued a very short statement that poured water on the fire. "General Growth Properties CEO Sandeep Mathrani has indicated that a statement he made concerning Amazon during GGP's earnings conference call held on February 2, 2016, was not intended to represent Amazon's plans." chainstoreage.com

Michaels Buys Pat Catan's for $150 Million
It may indeed be the end of an era as Michaels Companies Inc. announced Tuesday (Feb. 2) that it had bought Pat Catan's parent company, Lamrite West Inc. for $150 million. Michaels promised that Lamrite West Chief Executive Officer Michael Catanzarite, whose father founded the Cleveland, Ohio based company, will continue to lead his team as a unique brand under the Michaels corporate umbrella. clevescene.com

On-call scheduling debate: Where retailers stand
Call it the domino effect. Under pressure from worker advocacy groups, government agencies and conscientious consumers, six major retailers last year promised to end on-call scheduling, a practice through which companies wait until the last minute to tell workers whether they're needed, depending on how busy their store is that day. (Think of a hardware store, for example, which might need more hands ahead of a major snowstorm.) The headlines were a big win for critics of the custom, which was condemned for limiting workers' ability to plan ahead for child care, pick up shifts at other jobs, and earn a steady wage. Now, some six months after retailers began publicly pledging to the end the use of on-call scheduling, comes the next step -- making sure they weren't empty promises. cnbc.com

Talk about going out with a bang! - Deputy's retirement dance in elevator goes viral
It looks like El Paso County Sheriff's Deputy Tony Scherb is retiring on a high note - and a quick step. After 29 years of service, Scherb, of Colorado Springs, decided to take part in a memorable exit video, which features him and several colleagues getting their groove on in an elevator to Silentó's "Watch Me (Whip/Nae Nae)". A camera installed in the elevator captures Scherb and his cohorts doing their best at attempting the whip and nae nae. The party promptly stops as soon as their boss steps in - and continues going when he exits. It seems the Internet can't get enough of Scherb, featured in the video wearing a button down orange shirt. Since Friday, it's been viewed on Facebook over 6 million times. yahoo.com

Rite Aid shareholders approve Walgreens Boots Alliance merger

Uniqlo Offers Pickup Service at 7-Eleven Stores

Dropbox global security director shares strategies, principles for designing a security program and a tip on how to make beer a part of a security program

January Same Store Sales
Costco global flat
Cato down 7% with sales down 4%

Quarterly Same Store Same Sales Results
L Brands Q4 comp's up 6% with net sales up 8%
Kohl's Q4 comp's up 0.4% with total sales up 0.8%
Dunkin Brands Q4 Dunkin Donuts comp's down 0.8%, Baskin-Robbins up 4.4% with revenue up 5.5%


Don't miss the Atlanta Local InfraGard
Security Training (A-LIST) Event!

The drive to connect is as old as humanity. By connecting with each other and exchanging information and ideas, we build trust, create resilience, and foster safety and security across Atlanta area communities.

A-LIST is a conference geared toward public safety/law enforcement officers and cyber security professionals, held at Kennesaw State University on February 10, 2016, from 7:30am - 5pm. A-LIST reinforces the importance of supporting our local cyber security community and public safety officers, fostering cooperation between law enforcement and businesses.

We have some fantastic speakers lined up for this year's event, including cyber security expert, James DeLuccia, Special Agent Alan Davis, Defensive Tactics instructor Ariel Siegelman, and Special Agent with the FBI Cyber Division, Rod Coffin. You don't want to miss it!

The event has been approved to give law enforcement officers credit toward required POST hours as well as CPE credits for security professionals.

See the full agenda here

Registration for the event is available here


All the News - One Place - One Source - One Time
The D&D Daily respects your time
& doesn't filter retail's reality




Neiman Marcus Reports New Breach
Weak Authentication Cited in Latest Attack on Customer Accounts

On Jan. 29, Neiman Marcus notified potentially affected online customers and the California attorney general of a breach that it says compromised an estimated 5,200 accounts.

On or about Dec. 26, 2015, hackers attempted to access online accounts by trying various login and password combinations using "automated attacks," Neiman Marcus reports. Online accounts impacted by the breach are connected to several Neiman Marcus Group brands, including its Bergdorf Goodman, Last Call, CUSP, Horchow and Neiman Marcus stores, the company says.

"We suspect this activity was due to large breaches at other companies (not the Neiman Marcus Group), where user login names and passwords were stolen and used for unauthorized access to other accounts, such as the NMG online accounts, where a user may use the same login name and/or password," the luxury retailer points out in its breach notice. "At present, all indications are that the Neiman Marcus Group database of customer email addresses or passwords remains safe, and that our cyber-defenses repelled more than 99 percent of the attacks."

Although Neiman Marcus says its fraud team detected unauthorized purchases made from approximately 70 accounts and credited the affected customers for those purchases, the attackers were able to access some customer information.

The online account [details] the intruders were able to view include basic contact information, purchase history and only the last four digits of credit card numbers," Neiman Marcus says. "No sensitive information, such as Social Security numbers, dates of birth, full financial account numbers, or PIN numbers, is visible through online accounts." databreachtoday.com

DHS to Start Sharing Cybersecurity Threat Indicators With Industry
The U.S. Department of Homeland Security will take steps this month to begin automatically sharing cybersecurity threat information with private industry. "This is about indicators, not incidents," said Mr. Ozment the agency's assistant secretary of the Office of Cybersecurity and Communications. For example, if an employee reported a phishing email received on a work account, the company could share information about that message such as the IP address. The company would strip out information identifying the employee and automatically forward it to DHS, which would, in turn, share it with other businesses.

Now that the Cybersecurity Information Sharing Act has become law, companies have liability protection that lets them share cybersecurity information with the government. Still, only 58% of CIOs at the conference said the new law would make it more likely they would cooperate with the government if their systems were hacked. wsj.com

Caught in the Act: Hackers Nabbed After Targeting Alibaba's Taobao Site
Hackers have attempted to access the accounts of millions of users on Taobao, China's largest consumer-to-consumer e-commerce marketplace, which is owned by Alibaba Group Holding Ltd. The hackers obtained a database of almost 100 million and usernames from multiple Web sources; more than 20 million of these usernames were being used for multiple platforms, including Taobao accounts.

"They rented AliCloud to do what's known as 'mapping,' the process of pulling a bunch of account names and honing down to a part group that is relevant, in this case the Taobao platform. While they were doing this, they were detected and subsequently reported to the police," an Alibaba spokesman told WWD.

When the hackers tried to access Taobao user accounts, even if they matched usernames and passwords, they had already been blocked by Alibaba's security. Local authorities have since detained those responsible for the attempted hack. wwd.com

The first Retail Cybersecurity Analyst Hunting Expedition
The Retail Cyber Intelligence Sharing Center (R-CISC) teamed up with Target to host the first Retail Cybersecurity Analyst Hunting Expedition, supporting cyber security specialists in detecting and preventing retail cyber-attacks. The R-CISC Analyst Hunting Expedition was a member-exclusive forum held at Target's headquarters in Minneapolis. Numerous top retailers gathered to evaluate how they are currently managing threat intelligence, detection, mitigation, and response. Event partner and security intelligence provider, Securonix, presented insights about specific insider threats within the industry.  r-cisc.org

Why companies should consider cyber risk coverage
The Securities and Exchange Commissions's Division of Corporation Finance has recently advised companies that they should regularly review the adequacy of their disclosures of the cybersecurity risks they face, including the descriptions of their insurance coverage for such risks. All organizations-whether or not regulated by the SEC-that use computers to collect, maintain and retrieve data, would be wise to heed its guidance and assess the cybersecurity risks arising out of their business activities and the adequacy of their insurance coverage for those risks. insidecounsel.com


Retail creating exceptional customer experiences

By Michael T. Grady
Executive Vice President
Vector Security

Retailers are listening to their customers and engaging them on their personal technology. Delivering products, services and experiences on the customers' terms. What's driving this convergence of digital and physical shopping? Evolving customer expectations, social media, research-driven purchases, instant gratification and personalized service are just a few of the factors. Savvy retailers are quickly integrating the online and in-store experiences. And those who don't? They risk becoming obsolete.

Many retailers are now equipped with devices that recognize shoppers who use their stores' mobile apps. Once triggered, the mobile app tells salespeople the customer's purchase history so that personalized recommendations can be made, much like what happens now in the online experience.

We're also seeing special offers being pushed to shoppers' smartphones when they pass near a store; mobile POS and self checkout with the option to receive a soft-copy receipt; on-demand customer service that allows shoppers to virtually request assistance; in-store fulfillment of online orders; and even same-day home delivery in some cases. Customers can even view an item online, check in-store availability, reserve and pay for the item electronically, and then pick it up at a brick and mortar location of their choice.  Read more here.





Expanded Executive Team Fosters CDA Growth Through Client Service Offerings

Lauren Pedro to Lead Civil Demand Associate, Inc. New York Office

New York, NY (February 3, 2016) - Civil Demand Associates, Inc. is proud to announce the hiring of seasoned veteran, Lauren Pedro to lead the organization's New York office as the firm's east coast Marketing and Inside Sales Manager.

Ms. Pedro comes to CDA with close to a decade of retail loss prevention experience and has been integral in auditing retail clients for operational compliance, developing recommendations, and authoring policies and procedures within the consulting department she managed. In her previous role as a Sr. Client Services Manager, Ms. Pedro mastered numerous business units and worked closely with clients to customize, advise, and adapt customized solutions to create better efficiencies. "Communication is the key; and, my goal is to always communicate early and often."

Ms. Pedro will join CDA's leadership in the further development of programs and solutions to reach new clients, bringing the company's dedicated focus and stellar reputation in civil recovery practices and collection services to a wider audience. CDA, a pioneer in its industry, was formed in 1987 to help retailers effectively and affordably recover loss from theft while helping to deter shoplifting and employee dishonesty. The company has continued to pave the way and achieve numerous milestones in the industry. CDA was the first to specialize in retail theft cases, accept electronic transmission, offer online case management, offer automated court restitution collections and demand point.

"BP Fisher Law Group, LLP acquired CDA based on its strong reputation in the civil recovery industry," said Matthew Browndorf, founder and chairman of Plutos Sama, parent company of BP Fisher Law Group, LLP and its subsidiary CDA. "Our ability to strengthen Civil Demand Associates through shared resources and by applying our legal and compliance expertise poises this company for tremendous growth."

As a subsidiary of BP Law Group, LLP, CDA will now have the network and power to fulfill its industry demands. In addition to an extended team of attorneys and legal professionals, CDA will have access to a call center and a more cost-effective ability to achieve compliance standards critical the loss prevention industry.

About Civil Demand Associates, Inc.: Formed in 1987, Civil Demand Associates is the nation's oldest, most established civil recovery firm. As a pioneer and first in the field of civil demand and restitution, the company has achieved numerous industry milestones. CDA was the first to specialize in retail theft cases, accept electronic transmission, offer online case management, offer automated court restitution collections and demand point. In addition, they are the first to offer civil collections on vendor fraud and employee procurement, collections on external cases, court ordered restitution, promissory note collection(s) on dishonest employee cases, and automated the letter generation process. In February 2015, CDA became part of Irvine, Calif.-based BP Fisher Law Group, LLP as a wholly owned subsidiary. For more information, visit civildemand.com or first-legal.com. To learn more about CDA's parent company Plutos Sama, LLC and to see its corporate portfolio, visit plutossama.com.



Protection 1 - Award Winning Security Solutions for Business

Bob Dale, SVP Sales for Protection 1, and Rex Gillette, VP National Accounts Retail, talk about Protection 1's immense growth in the retail security market, since entering the segment four years ago. With a customer-focused culture, Protection 1 is redefining the installation world with its highly successful SEAL Team conversion process. Hear from Bob and Rex about the company's unique eSuite platform and get an exclusive scoop on what Protection 1 will be bringing to the market next.

Episode Sponsored By:

LPNN Quick Take

In this LPNN Quick Take, Joe and Amber discuss what the Fusion Center is at the conference. They also continue discussing the day's upcoming sessions and agenda along with Protection 1's breaking news.

Solution Providers, have a video or commercial you want to publish? Contact us.

Daily LP interviews from the NRF Big Show 2016

e-Commerce departments - The fastest growing sector in retail loss prevention
Fraud teams doubling in size overnight

In discussions with senior LP executives across the country this specific job group is the fastest growing sector in the retail LP industry, with some analytics and fraud teams doubling in the last year. Obviously this makes since given the sales increases and the upcoming shift to CNP and online fraud. While this is anecdotal information and no formal study has been conducted, it is a result of over a dozen phone calls with seniors this year alone.

The positive power of negative reviews
5.0 Ratings - "too good to be true" Fakes

The analysis across 40 product categories found that the number of stars in a review has little effect on purchase when the rating is between one and about three stars. When the star rating surpasses three, the higher the review, the more likely the purchase. But the likelihood of purchase peaked with an average star rating between 4.2 and 4.5 and lessened closer to a five star rating. The Northwestern team believes consumers perceive ratings close to a perfect 5.0 as "too good to be true." In fact, many five star reviews are ignored because they are assumed to be fake.  retailwire.com

Unpopular E-Pay Security Improves Usability, but Merchants Remain Wary
U.S. merchants are still reluctant to embrace 3D Secure technology to protect card-not-present transactions, even though it has vastly improved from the initial tedious version that irritated consumers more than a decade ago.

Even more improvements are expected in a 3D Secure 2.0 specification from the EMVCo standards body this year. Still, many merchants can't get the friction-laden process of the first version of 3D Secure out of their minds and don't know about the improvements, said Julie Conroy, research director and fraud expert with Boston-based Aite Group. For the most part, U.S. merchants equate 3D Secure, a technology introduced by the card brands to fight online fraud, to lost sales more so than as a fraud protection, said Conroy, who authored Aite's update on 3D Secure released this week.

The new 3D Secure does not require card enrollment, a facet that fraudsters took advantage of in the past simply by enrolling stolen cards and assuring that any transactions using those cards would be authorized, Conroy said. In its latest versions, 3D Secure lives up to its name "as really pretty solid and secure," Conroy added. paymentssource.com

New Research Shows Payment Fraud Remains Top Concern for Canadian Travel Agents
Traditionally a market where checks have been prevalent, there's now a shift toward online payments, bringing a reliance on credit cards which are inherent with misuse and data theft. The research found that 90% of all hotel bookings made by travel agencies were passing through the customer credit card. However, the responsibility for protecting the customer's details, and the loss of goodwill and money if details are used fraudulently, means agencies reported a growing reluctance amongst travel buyers and individuals to share card details. prnweswire.com



Educating, Communicating & Documenting the ORC Efforts

A Thank You From the Daily's Team to the ORC Teams & Associations Across North America

We at the D&D Daily would like to thank all of you who've allowed us to share your news, your stories and your histories with the entire retail LP industry. We're honored that you've included us in your efforts and look forward to continuing to do so well into the future.

With ORC now being recognized as the leading cause of theft in the retail industry, it's more important now than ever to communicate and document as much as we can publically in order to hopefully persuade the remaining 20 states to pass ORC legislation. With retail, state, and city budgets being as tight as they are, it's also imperative that we continue to share your news in a public forum that enables any and all retailers, states and cities to quickly see the reality of the matter and the facts that support their continuing investment in the efforts.

As everyone knows, educating, communicating and documenting a problem is the only way to gain the visibility needed to secure the funding necessary to solve or fight it. We at the Daily are committed to doing just that. But we need your help, your stories, your cases and anything else you feel can add value to this fight. We recently launched our new ORC Resource Center (orcinfo.com) with these goals in mind, providing valuable investigative resources and information, while also highlighting the ORC leaders, teams and efforts that are making a difference.

ORC is never going away, and now that we're seeing the cybercrime nexus it's more critical than ever that we educate the general public and secure the funding for all of you. The Daily is here for all of you and we're ready to help. All we need is your input. Share your stories, your news, and your association's history & events, even your Group LP Selfies, and let's see how it makes a difference.

Just a Thank You and a Thought.

Share Your ORC Stories - History - Cases

Help Us Help You Increase Your Company's ORC Budget

UPDATE Lindale, TX: More identities released for those involved with multi-state theft ring
New details have emerged regarding the identities of those involved in an organized theft ring that's been burglarizing businesses in East Texas and several other states. On top of break-ins in Lindale on January 10th, 2016 and Sulphur Springs on November 23, 2015, police now say the same group hit Atwoods Ranch and Home in Tyler on January 11, 2016. That's how it all started, and in a Wednesday meeting, law enforcement from 20 different agencies both in and out of state discussed thefts in their areas, tied to a multi-state theft ring. newswest9.com

Eugene, OR: Four Portland women charged with Organized Retail Theft: stealing over 50 Fitbits
Four Portland women are accused of organized retail theft after they allegedly stole more than 50 Fitbit activity trackers from two Eugene businesses in one day. According to a search warrant, the suspects took the trackers from the AT&T and REI store. The Fitbits with models ranging in price from $59.95 to $249.95 are estimated to total $7,000 in value. registerguard.com

Burnet, TX: Walmart Jewelry Thief sentenced to 15 Years for ORC
Matthew Wayne Manning was convicted Monday of Organized Retail Theft and assessed his punishment at 15 years in prison and a $10,000 fine. Manning was charged with stealing multiple necklaces from a glass case display at Walmart, merchandise was valued at $1,662. Manning has a prior criminal record. burnetbulletin.com

Waldoboro, ME: Woman pleads guilty to $6,000 shoplifting spree, barred from Rite Aid, Family Dollar and others
A woman has pleaded guilty to charges in connection with the theft of more than $6,000 in merchandise from stores in Damariscotta and Waldoboro. Karena S. Parker, 38, pleaded guilty to 2 felony and several misdemeanors. She was sentenced to two years in custody with all but a 90-day jail term suspended. Her probation conditions bar her from Hannaford Supermarket, Renys, and Rite-Aid in Damariscotta, as well as Family Dollar in Waldoboro, and require counseling for psychological issues. Parker stole $2,357.19 in merchandise from Rite-Aid and $2,012.34 in merchandise from Renys on Sept. 14, 2015. While free on bail, she stole about $50 in merchandise from Family Dollar on Sept. 16 and $759 in merchandise from Hannaford on Oct. 8. bangordailynews.com

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!

Madison, WI: UPDATE: Victim identified, Homicide Suspect in Custody after Shooting near East Towne Mall
The Dane County Medical Examiner's Office has identified the woman killed in Tuesday night's shooting. Madison police confirm homicide suspect Christopher O'Kroley is in custody following a gun incident near the East Towne Mall area. Madison Police spokesperson Joel DeSpain says gunshots were exchanged between O'Kroley and an officer around 1 p.m. Wednesday near the Marshalls retail store that put several stores on lockdown, including Marshall's, Jo-Ann Fabrics, Shopko and Best Buy. People in the area were told to shelter in place. Police officials say no on was hit by the gun shots. They say one round apparently shattered a window at the Home Depot store at the mall complex. Officials says the suspect in custody and a few minutes later when he was discovered in a dumpster at the mall complex. DeSpain says a gun was also recovered in the dumpster. DeSpain says officers responded to the mall after an observant shopper recognized O'Kroley as the homicide suspect, and contacted authorities. wkow.com

Fairfield, CT: Police arrest teen for assault at Solano Town Center Mall; woman with life-threatening injuries
A 63-year-old woman was transported Wednesday to a trauma center with life-threatening head injuries after an assault in a parking lot at the Solano Town Center mall - followed by the arrest of a 19-year-old suspect in Vallejo less than an hour later, Fairfield police said. The Fairfield Police interviewed several witnesses after the 11:48 a.m. crime report. Police also received information that the Vallejo Police Department was looking for a suspect who committed a similar crime Tuesday in Vallejo. Vallejo police located William David King. He was booked at the Solano County jail on suspicion of robbery and attempted murder related to the Fairfield case and robbery and attempted murder in the Vallejo case. dailyrepublic.com

Anchorage, AK: 3 teens in custody after Shooting Walmart Employees with BB guns
Three teens accused of firing a BB gun at Walmart security guards during a shoplifting attempt have been taken into custody, police say. Anchorage police were called to the Eagle River Walmart, just before 8:45 p.m. Wednesday. Multiple teens had tried to steal from the store and were confronted by two loss prevention security guards. The attempted shoplifters fired a BB gun or guns at the employees. One guard, struck near the eye, was treated and released from a local hospital, police said. The guards detained one of the teens at the store. Police investigated and ultimately two more juveniles were taken to McLaughlin Youth Center. One suspect is 14 years old and two are 17 years old. ktuu.com

Peachtree City GA: Shots Fired in Parking lot Robbery at Kedron Village retail center
Peachtree City Police reported that a robbery occurred in the parking lot of the Kedron Village shopping center Thursday at approximately 8:22 p.m. No one was injured in the incident. Department spokesman Mark Brown said a single shot was fired by the victim in self-defense during the robbery. No one was injured in the incident. thecitizen.com

Houston, TX: Armored Truck Driver Robbed inside Sol Supermarket
An armored truck driver was robbed Wednesday inside a busy East Houston grocery store. The Brinks driver arrived at the Sol Supermarket at 7200 Lyons around 11 a.m. He went inside to pick up cash and was ambushed by two masked gunmen. The suspects got away with an unknown amount of money. No one was hurt during the robbery. khou.com

Poughkeepsie, NY: Rite Aid employee stole Customer addresses, credit card numbers
If you shopped at Rite Aid's 238 Hooker Ave. store in the past year, you should keep an eye on your bank and credit card statements, according to the Rite Aid Corporation. A Rite Aid associate at the Poughkeepsie location "may have obtained limited customer information" including customer names, addresses and payment card information in order to make "unauthorized payment card transactions," according to a press release from the corporation. The Rite Aid associate accused of the thefts is no longer employed at the store, Kevin Thomas, 26, was charged on with second-degree identify theft. The exact number of victims of the alleged thefts is unknown, police said. poughkeepsiejournal.com

Southaven, MS: Zales on Towne Center Loop burglarized, 3 suspects still at large
A sledgehammer was the weapon of choice, as three robbers used one to smash the window of a Southaven jewelry store and steal from a display case. The crime happened just before 2 a.m. Tuesday at the Zales on Towne Center Loop. Three suspects used a sledge hammer to get away with an undisclosed amount of jewelry. fox13memphis.com

Houston, TX: Armed Robber jumps through Do-Nuts drive-thru window
Witnesses said four men in a 2005 gray Ford Taurus pulled up to the drive-through. When a worker opened the window, one of the men jumped through and held employees at gunpoint. khou.com

Hillsborough Co, FL: Clone Credit Cards used to purchase thousands in Liquor Investigators are now looking for several suspects in two cases of credit card fraud in both Hillsborough and Pinellas counties. At a Winn-Dixie in St. Petersburg crooks forked over at least one cloned card for $4,000 worth of alcohol. In yet another case, the crooks used a cloned card to buy $2,000 worth of high-end liquor. wfla.com

San Jose, CA: ICE cracks down on Counterfeit NFL Merchandise; $20M already seized
Just days ahead of Super Bowl 50, U.S. Immigration and Customs Enforcement has announced that they have seized at least $20 million of counterfeit NFL merchandise. The fake swag was confiscated in various locations from San Francisco down to the South Bay. Bruce Foucart, the director of Homeland Security Intellectual Property Rights, said officers have seized all sorts of bogus merchandise over the last couple weeks, including hats, t-shirts and replica Super Bowl rings. These poor quality products are bad for a number of reasons, according to Foucart. "We estimate that the U-S economy loses between $250 billion and $300 billion to counterfeiting every year." kionrightnow.com

AC/DC Just Put Counterfeit Merch Sellers On The Highway To Hell
According to TMZ, the hard rock legends have filed a lawsuit which will send US Marshals and police officers to several stops on their current US tour, which kicked off in Tacoma, WA earlier this week. The band wants to see authorities attending select stops on their acclaimed Rock or Bust tour, arresting all offenders - a.k.a. bootleg merchandise sellers - and seizing all counterfeit merchandise. tonedeaf.com

Skimming Devices Found at three 7-Eleven locations in Kissimmee, Fla.

Saugerties, NY: Big Lots Employee arrested on $844 Refund Fraud

Newark, DE: Men steal phone, assault Loss Prevention associate at Kmart

Southaven, MS: Zales the victim of over-night smash and grab

Coachella, CA: Riverside Co. Sheriff investigates Don Victor Jewelry store Armed Robbery

Kay Outlet in the Outlets at Anthem, Phoenix, AZ was the site of an Attempted Burglary late yesterday, no merchandise was stolen

Advance Auto - Gary, IN - Armed Robbery
Butler Market - Bend, OR - Burglary
C-Store - Homewood, PA - Shooting / 1 Killed
Columbus Mini Mart - Columbus, TX - Burglary
Dollar General - Graves Co, KY - Burglary
Dollar General - Orange Co, FL - Armed Robbery
Pioneer - Brooklyn, NY - Armed Robbery
Sears - Waco, TX - Theft/ Armed Robbery
Speedway - Dayton, OH - Theft
Star Fuel - Oklahoma City, OK - Armed Robbery
Stop N Go - Louisville, KY - Armed Robbery/ Clerk Shot and Killed
Subway - Colorado Co, TX - Burglary
Van Diamonds - Augusta, GA - Burglary
Walgreens - Jupiter, FL - Robbery
Zales - Southaven, MS - Burglary
123 Dollar Store - Orange Co, FL - Armed Robbery



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Debra Martin was named Director of Loss Prevention for The Fresh Market.

Eric Mizner Sr. was named Multi Unit Loss Prevention Professional for HomeGoods Stores.

Jason Patrick Hamilton was promoted to Duel Store Asset Protection Manager for Bloomingdale's.

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Why Leadership Hinges Upon What You Do - Not Who You Are  Ask someone about what makes up a great leader, and you won't find two answers that are the same. There are many good qualities to have, but being a leader goes beyond mastering a trait. Leadership is an activity

3 Smart Ways Successful Leaders Respond During Tough Times  Leading during challenging times can cause one to wonder what he or she should change, stop or continue doing. Here is how to know what you should do when faced with change. Survival vs. opportunity

Why Failure Makes You a Better Leader
Failing never feels good. However, trying to avoid failure is just as bad. It means you're not willing to take the risks necessary to find success. If you want to be a better leader, you first need to figure out how to get over failure. Develop resilience

8 Momentous Steps You Can Take to Thrive as a Leader  Being an effective leader isn't something that happens overnight. It takes work, setting goals, and adapting your behaviors to different situations. Here are eight steps you can take to start on the right foot. Give yourself time

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The 5-day work week as the adage goes, and in retail that sometimes translates into 6 and maybe more depending on the season, but for the most part we're all operating on a 5-day work week and, broken down into its parts, what you see is corporate America's biorhythms. With Monday's representing the slow start and getting back into your own rhythm and really just trying to get thru the day, set the weekly objectives, and get home. Tuesday brings the work and the rhythm kicks in with better performance and even making some accomplishments. Then comes hard-hitting, fast-moving Wednesday when everyone knows they've got to move the dime and the rhythms are in high gear with a long day and feeling like you've climbed a mountain. With Thursday comes repetition and the hope you can have as strong of a day as you did on Wednesday, but for the most part you get close but don't exceed the day before generally. Then Friday-- ah how we all love Friday's and while we're all working hard every one has their eye on the clock and know when that whistle blows we'll all be humming that Flintstone tune yaba daba do we're outta here!

All you can ever hope for is two excellent days, two good days and one so-so day. So don't feel guilty when you have a so-so day. Just remember each week you've got to have two excellent days and two good ones.

Just a Thought,
Gus Downing

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