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RILA Retail Supply Chain Conference 2017
Feb. 12-15

Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

NRF Protect 2017
June 26-28

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

ORC - The Great
Debate #2

Chris DeSantis, TJ Flynn, Jim Cosseboom and
Tarik Sheppard

Quick Take #26

Watch all published episodes here

2016 report coming in the Daily.


2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
One Team at a Time

7-Eleven AP Team at '7-Eleven Experience 2017'
in Las Vegas's MGM

"7-Eleven Asset Protection -
Strong Today, Stronger Tomorrow"

Back Row (Left to right) -
Mike Aldridge (Investigations Specialist), Jeff Hetherington (Asset Protection Manager), Karl Suhanyi (Asset Protection Manager), Steve Sturgill (Asset Protection Manager), Darrel Timan (Asset Protection Manager), Art Lazo (Asset Protection Director), Steve Kellison (Asset Protection Manager), Terry Drivas (Asset Protection Manager), Braden Diaz (Asset Protection Manager), Wade Newman (Asset Protection Manager), Frank Pindulic (Asset Protection Manager), Tim Hall (Asset Protection Manager)

Front Row (Left to right) - Mark Stinde (Vice President - Asset Protection), Davina Stevens (Asset Protection Manager), Jim Passarella (Asset Protection Director), Brent Smerczynski (Asset Protection Manager), Chris Spaccaforno (Asset Protection Manager), Bill Coates (Asset Protection Manager), Alan Lott (AP Project Manager)


3 Cash management trends for 2017

By Dave Lunn, Commercial Director, Tellermate

Last year, I wrote about the innovative cash management technology set to take the retail world by storm. From Intelligent Cash Drawers to polymer notes, I predicted the cash management trends likely to have the biggest impact - and how your business could prepare for these. But, that was last year. Going into 2017, there's a new agenda...

So, fresh off the plane from NRF Retail's Big Show, here's a roundup of the best new cash management technology and my prediction of the issues set to impact global retail over the next twelve months:

1. Reducing the cost of cash management

Cash Management Trends 2017If your business takes cash, there's usually a cost involved. From bank charges, to CIT fees and security costs - processing your cash costs you money. Plus, what about the associated labor costs? It may not be obvious, but even simple tasks such as counting your cash have a related cost. Because, when your employees spend time managing your cash they aren't spending time driving sales or improving customer service - and that impacts your bottom line. That's why reducing the cost of cash management is a big challenge for businesses this year. In fact, 70% of participants in our Cost of Cash research agreed that reducing the cost of managing their cash was a strategic priority for the next 12 months.

2. Touch screen cash counters
Cash counters (or cash scales) are undergoing a makeover in 2017. Far from their origins as large back-office units - the new small, portable and robust devices are candidates to be refreshed with the addition of touch screen technology. The touch screen functionality will make these innovative cash counting machines even easier to use, and an intuitive user interface means that efficiency is improved. Counting your cash drawers with these clever devices takes less than a minute - freeing up cashiers to focus on what really matters - your customers.

Read more here.

Profiling Evil and Violence in the Workplace
27% of Workplace Homicides Occur in Retail Trade

According to the Bureau of Labor Statistics, shootings accounted for 78 percent of all workplace homicides in 2010 (405 fatal injuries). Of the 405 workplace shooting victims in 2010, 110 (or 27 percent) occurred in the retail trade industry.

"The universal problem we encountered is that managers ignore the problem, hoping it will go away. Instead we changed the rules and the expectations so that it becomes the manager's responsibility to consult security or HR about how to handle it, because we know that security and HR have the capacity to document and to take the right actions. So we advocate taking the decision making out of the hands of the worst managers and putting it in the hands of security and HR."

"The worst thing for a corporate security director is that your managers don't know when to call you and won't call you with their concerns," he says. "The problem today is that a very large number of misconduct instances do not get reported to security. And sometimes, even when HR officials know about it, they still don't talk to security. Part of the way we solved that problem is by starting every training program with an interdisciplinary team that always includes HR, security, legal, IT security, compliance, communications and more." This is all part of a bigger global issue of workplace misbehavior prevention or workplace misconduct prevention." securitymagazine.com

ACLU Criticism Causes Controversy with Social Media Monitoring Tools
Social Media Platforms Reducing Amount of Data Given to Law Enforcement

Following criticism from the ACLU in October, social media services such as Twitter have taken part in reducing these software services' access to their data and postings for law enforcement or government clients. While this software has proven popular for enterprises to monitor brand awareness and reputation, security concerns and potential threats, law enforcement organizations have also adopted it to monitor areas, groups and emerging situations.

As of December 2016, Twitter had also cut off access to its "firehose" of data to DHS Fusion Centers, while highly-filtered versions are still available through different companies. securitymagazine.com

Tyco's exacqVision 8.0 Introduces Suspect Tracking, Video Bookmarks
The latest version of the exacqVision VMS software enables users to track suspects through multiple camera views. Operators can also bookmark video of an incident, which is archived separately from other footage to create a second copy of important video to share. To further conserve bandwidth, the system will blank out video panels when the client has been inactive for a designated amount of time, and the system also offers camera inspection to enable administrators to visually compare camera views to references images and identity cameras needing adjustment.
Learn more at
www.exacq.com  securitymagazine.com

Former Retail CEO of Vann's - Guilty of $2.4M Fraud
Founded in 1961, Vann's has opened more than 7 electronics stores in Montana. In 1998, Vann's launched its award winning online website.

The former CEO of Vann's Inc. has been found guilty of conspiracy and 172 fraud charges alleging his actions helped drive the electronics and appliance store founded by his father-in-law into bankruptcy. Jurors returned their verdict against George Leslie Manlove on Friday evening after a two-week trial. The same jury ruled Saturday that Manlove has to forfeit $2.4 million, according to court records. Prosecutors alleged Manlove spent company money on personal expenses - including vacations, membership fees and $200,000 to get his master's degree in business administration - without the approval of the board of directors. flatheadbeacon.com

Tide Pods & Clothes - Most Shoplifted
Secrets About Dollar General Revealed By a Mgr.

"The two most shoplifted items is a tie between clothes and Tide Pods," the manager said. "People were just slicing open the Tide Pod Pouches and dumping them into a bag. But I've seen a lot of stupid things get stolen like two packs [of] hot cocoa mix out of a box, a few trash bags out of a box, a few Ziploc bags out of a box that were only a dollar to begin with...tons more."

And other dollar stores aren't the main source of competition. "Walmart markets are the competition and ever since four of them sprang up around my city, my district hasn't been breaking last year's sales."

The company seems pretty strict. In fact, you can get fired on the spot for something seemingly harmless. When asked if he ever lost his keys, he replied, "If you lose your keys you get fired instantly, so thankfully no." womansday.com

Sears Holdings Stock Drops Nearly 25% in 3 Days
Following Fitch Rating Report Last Week

The retailer's stock began dropping on Wednesday after Fitch Ratings issued a foreboding note on the struggling department-store chain. The ratings agency said that significant cash burn could soon lead to liquidity issues. Sears' stock has fallen 24% in the last three days since the report came out. fool.com

Inside Amazon's robot-run supermarket that needs just 3 human workers
If you're a robot stealing somebody's job, it's best to stay hidden.

That's what Amazon CEO Jeff Bezos appears to be thinking, as his Seattle-based web giant has contemplated a two-story, automated grocery store in which a staff of robots on the floor upstairs grabs and bags items for shoppers below.

But for many, the most striking feature of the bigger stores is that they could operate with as few as three employees at a time. Sources said the plans call for staff to max out at 10 workers per location during any given shift.

"Amazon will utilize technology to minimize labor," a source close to the situation told The Post.

Amazon's prototype, meanwhile, doesn't call for any cashiers. It might, however, employ "greeters" that could serve as curbs against shoplifting - a key hazard for thinly staffed stores - in addition to using high-tech motion sensors to track wayward goods. nypost.com

Anti-Trump Super Bowl march: BLM & ACLU among Houston protesters
The protests kicked off in Houston's Hermann Park at midday, more than five hours before the New England Patriots and Atlanta Falcons faced off at the city's NRG Stadium for Super Bowl LI. Local TV station KHOU reported that activists from Black Lives Matter, the local Democratic Party, the American Civil Liberties Union (ACLU) and the Communist Party were all involved in the demonstration condemning Trump's "Muslim ban," the executive order which prohibited people from seven majority Muslim countries from traveling to the US, and his plan to build a wall along the border with Mexico. rt.com

Airport Demonstrations Continue Over Trump's Travel Ban
Protesters and immigration attorneys rallied at airports from coast to coast Saturday to welcome in previously barred travelers - part of larger demonstrations around the globe aimed at President Donald Trump's policies.

Airport police were on hand in case skirmishes flared up between those protesters and people holding pro-Trump signs gathered across the street, reported NBC Los Angeles. Meanwhile, marches were held in cities from New York to London and Miami to Paris for a third weekend in a row related to Trump's ascension as leader of the free world. nbcnews.com

Using technology in today's loss prevention career environment
Issues Warning to LP Executives - Learn Cyber Security

"You don't have to be an IT guy to understand cyber security, and it's critical that you have enough of an understanding to know what questions to ask"

As an adjunct professor for American Military University's Center for Applied Learning, Dr. Robert Pittman imparts wisdom to next-generation loss prevention leaders, for whom he has the following warning-you can never "complete" your education. The world, risks, and business are always changing and loss prevention practitioners, and the loss prevention industry as a whole, must continually adapt. If not, individuals will find their career paths limited and the industry itself-just now gaining a seat at the management table-could be pushed to the background.

Today's major retail operations are driven by technology, and entire supply chains rely on how effectively it is managed. Loss prevention practitioners need to have the skills to effectively navigate this tech-based environment if they want to advance their careers and help the LP industry thrive, Pittman believes. "Loss prevention used to be about focusing on the shoplifter in the store, but that's completely changed. Those strictly physical security guys are quickly becoming extinct," he said.

The traditional security knowledge that experienced practitioners have attained remains valuable, he noted, but advancing a loss prevention career in the future will require practitioners "to be more diverse in the application of the security concepts they've mastered." For many of us, that may require going back to school to get better educated about cyber security. policeone.com

Staples cutting 200 jobs
Staples is laying off more than 200 people, including dozens at the Framingham headquarters of the discount retailer, according to a person with knowledge of the matter. bostonglobe.com

Rue 21 eliminated Director of Loss Prevention position

Eastern Outfitters (Bob's Stores & Eastern Mountain Sports) files Chapter 11 bankruptcy

Bebe to shutter 25 stores in 2017

Macy's now under pressure to drop Ivanka Trump brand

UK retailer John Lewis limit returns to 35 days instead of 90

Last week's #1 article --

Inside Sears' death spiral: How an iconic American brand has been driven to the edge of bankruptcy
'The ceilings are leaking and the floors are cracked' "No one believes in Eddie's vision," this person said. "He has just gone rogue." 'There are so many people running for the door'

Even if the company went bankrupt, Lampert wouldn't walk away empty-handed, according to bankruptcy experts and former executives. "He's moving money from one pocket to the other pocket, and he's protected himself on both sides," one former vice president said. "The guy is a brilliant asset manager. He's just not a retailer."

"There are so many people running for the door not just because the ship is sinking, but because the captain of the ship is screaming at them, blaming it on them, and telling them it's their fault," one former vice president said.

"The game's over," he said. businessinsider.com

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Online card fraud up as thieves avoid chip cards for in-store payments
42% jump in fraud since chip cards introduced

Deterred by the security capabilities of chip cards for in-store payments, thieves have resorted to stealing credit-card numbers and passwords or opening new accounts with false credentials to use in making online payments for purchases, according to recent studies.

Chip cards were instituted on Oct. 1, 2015, and since then, e-commerce fraud on U.S. merchants has jumped 42% as of the fourth quarter of 2016, according to a study by research firm Pymnts.com. The amount of dollars put at risk by online fraud went up 55% from the second quarter of 2015 to the second quarter of 2016.

Javelin Strategy & Research this week reported that identity fraud of all types hit a record high in 2016. There were 15.4 million U.S. victims in 2016, up 16% from 2015. Losses from fraud in 2016 hit $16 billion. Fraud using existing cards also increased by 40% in 2016.

Lynch said that banks and merchants will eventually need to move to more secure online payments that include multi-factor authentication, not just passwords. csoonline.com

InterContinental Confirms Security Breach At 12 US Hotels
Investigation reveals payment cards of customers were compromised between August and December

InterContinental Hotels Group Plc has confirmed there was a malware attack on 12 of its hotels in the US, and payment cards used at the restaurants and bars were compromised, Reuters reports. While it did not release more details of the breach, InterContinental clarified that front desk customers were not victimized.

InterContinental did not specify the number of cards affected or if any data had been stolen. A company spokesman declined to comment beyond the press statement. reuters.com
Transitioning from a culture of reporting to a culture of doing
What 2017 Will Bring for the Analytics Field?

So, what's in store as the conversation around analytics shifts to bringing a real business value like never before? Here are a few trends we'll see as we kick off 2017.

Business culture around analytics will shift from reflective to prescriptive Data has always been used to find "what happened" -- and reporting on past occurrences is useful. But in order to use data effectively to make decisions and take action, business users need to also know "why it happened," "what will happen," and "what to do about it." Traditional analytics solutions have historically only answered the first question (descriptive analytics) with visualizations that don't mean much on their own. Without answers to all four of these questions, business users are not getting a complete picture from their analytics solution.

When analytics can become your guidance system, and when users are able to take action on the data without having to open a new window or interrupt their workflow, they are able to drive intelligence in everything they do.

It's becoming clearer that when data can inform each and every decision a business user is making, businesses are going to see a real a competitive advantage and ROI.

The customer analytics imperative. Customer analytics is all about driving customer satisfaction. Every business leader needs to be able to answer the question "who is my customer?"

Every business user in an organization will be empowered in the age of autonomous analytics. We must focus on creating machine-led, human-augmented analytics solutions. The combination of advanced artificial intelligence to sift through millions of rows of data, merged with human expertise from business users that have real-world context a computer does not is an essential next step for analytics. The goal is not to build a supercomputer for the few but a smartphone for the many: easy to use and empowering each employee with the insights they need at every customer interaction.  informationweek.com

RFID: A Fast Track for Improved Security
RFID Market To Reach $38 Billion by 2021

Thanks to RFID technology, things are changing, and such fraud is much more difficult. An RFID capsule may be fitted over the corked or capped wine bottle. The capsule contains a unique identification number to authenticate the bottle of wine. It uniquely identifies the bottle to the wine and ensures the bottle has not been tampered with and the product is genuine.

It's just one of the multitude of ways that RFID is being used to build security and change the course of our lives.

According to research conducted by BCC Research, the global market for RFID technologies is forecast to reach $38.0 billion by 2021. This will be from $16.2 billion in 2016, and grow at a compound annual growth rate of 18.6 percent, during that timeframe. In the mean time, the technology is making major inroads into many different market verticals with various uses - from track and trace solutions, to asset control and management as well as authentication and fraud prevention, among them.

Retailers are using RFID technology extensively as a means of controlling inventory loss and expediting point-of-sale (POS) checkout.

Luxury goods and retail merchandise have a long history of not only theft and pilferage, but also fakes and forgeries. Vulnerable buyers are interested in products because of their attractive price - attractive because it is a fake. RFID tags prevent this and are being widely used as a tool for not only theft, but also anti-counterfeiting. They are used to authenticate products and prevent loss. securitymagazine.com

Platt Retail Institute Finds RFID-Based Inventory Accuracy, Sales and Satisfaction Gains at Macy's - Part 4
In case three, the study examined single-unit fulfillment, which is necessary for omnichannel sales. Without RFID technology, Macy's fulfillment system only enabled an online purchase if it could determine that multiple units were available at a particular store, since inventory accuracy could not be fully trusted. Approximately 20 percent of Macy's sales are single-unit purchases, meaning that the ability to sell a single item from any store is especially important. rfidjournal.com


All-Tag: The Only American Manufacturer of EAS
Labels & Tags

Source Tagging Benefits

Source Tagging is a very efficient, cost-saving process where product manufacturers and packagers strategically position Radio-Frequency (RF) or Acousto-Magnetic (AM) security labels on products before shipping them to retail stores. Both retailers and product manufacturers benefit from source tagging in many ways.

  ● Retailers eliminate high labor costs associated with in-store tagging
  ● Retail employees have more time to spend on the sales floor
  ● Uniform tag placement
  ● Products can be moved to the sales floor immediately
  ● Products can be more openly displayed

Source Tagging with ALL-TAG

ALL-TAG has been manufacturing RF labels since 1992, and is the currently the second largest global manufacturer of anti-theft labels. We offer many different label roll sizes, glue types, and top papers based on the requirements for the high-speed automated application process performed by the retail merchandise manufacturers and packagers.

As source tagging experts, ALL-TAG works closely with manufacturers and packagers to determine the RF or AM label position that ensures excellent detection by an EAS system, invisibility and tamper resistance, and deactivation convenience at the checkout counter. As a complimentary service, ALL-TAG will provide a certification in writing that guarantees that the label position meets these requirements.

The small yet powerful ALL-TAG SuperLabels® allow more products to be tagged. For example, the detection performance of our ALL-TAG 31x32 mm (1.2x1.3 inch) SuperLabel is comparable to standard Checkpoint 40x40 mm (1.5x1.5 inch) RF labels. ALL-TAG's patented Black Static Line (BSL) technology ensures that any static from the auto-mated label application process will not affect the quality or reliability of our labels in any way. Other RF Label suppliers may offer some type of anti-static solution, but ALL-TAG's BSL technology is the most effective solution for eliminating static, and the only one that is guaranteed to protect your labels.

ALL-TAG offers labels and special source tagging services for both RF and AM label applications.


Live interviews from the NRF Big Show January 2016

The Loss Prevention Research Council Update

Dr. Read Hayes, Director, LPRC; 
Chad McIntosh, VP of LP & Risk Mgmt. &
Tom Meehan, Mgr. Data, Systems & Central Investigations, Bloomingdale's

As LP's research-based practice and "brain trust", the Loss Prevention Research Council studies virtually every aspect of the industry. From strategy, technology, and analytics, to the various forms of retail theft, fraud, and violence, the LPRC delivers actionable information that drives results. Dr. Read Hayes, Director, LPRC, joins us, along with Chad McIntosh, VP of LP & Risk Management, and Tom Meehan, Manager Data, Systems and Central Investigations, of Bloomingdale's, to discuss where the LP industry is going, how we'll get there, and how your team can fully engage.

Episode Sponsored By:

LPNN Quick Take #26

Wouter Ubbels and Pat O'Leary of Nedap Retail rejoin Amber to show off Nedap's nifty handheld RFID reader, which allows retailers to scan thousands of products in a matter of minutes.

Solution Providers: Have a video or commercial you want to publish? Contact us

Sports counterfeit promotion 'becomes more targeted'
Alibaba - Taobao - Facebook - ioffer - Amazon

Counterfeiters are increasingly specializing and targeting where they hawk their wares, with social media found to be particularly popular for fake sports paraphernalia.

Spain-based Red Points scanned digital channels for IP infringements over the course of 2016 and found patterns between different categories of products and brands, with counterfeit sports brands particularly prominent on social media sites and online marketplaces.

According to the data the firm pulled, Alibaba's sites Taobao and Aliexpress were the top sites promoting counterfeit sports items accounting for 13.4 per cent and 12.8 per cent infringements respectively, followed by Facebook with 11 per cent of infringements.

Amazon made fifth place with 9.4 per cent of infringements, while Twitter featured 3.5 per cent of infringements and Instagram 2.3 per cent.

Sports jerseys were the most commonly counterfeited item for sports teams, with football (soccer) jerseys the most popular. Red Points found that the more supporters a team had, the more counterfeits there were.

"However, what is unusual is that sports teams have much more counterfeits appearing on Facebook, meaning sellers open personal files or company profiles on Facebook, where they offer fake products, usually using the real name or real pictures of the product, and they post offers telling the public to contact them by phone, mail or directing them to a landing page or website."

"There are literally thousands of websites and channels being used to sell counterfeits, with some dedicated to just one team or league. This is significant for us as it highlights not only the scale of the problem but also the mammoth task that sports teams or any IP rights holder have in detecting infringements and protecting their IP rights."

While bricks and mortar outlets are still popular for selling counterfeits, the rise of the internet and social media and shopping habits moving online mean many counterfeiters are also shifting their tactics online.

The top sites promoting counterfeit sports items, according to Red Points are:

Taobao (13.4 per cent)
Aliexpress (12.8 per cent)
Facebook (11.0 per cent)
iOffer (10.4 per cent)
Amazon (9.4 per cent)
dhGate (8.5 per cent)
Twitter (3.5 per cent)
Instagram (2.3 per cent)
Ebay (1.2 per cent)
Tokopedia (0.42 per cent)
Bonanza (0.20 per cent)
Redbubble (0.19 per cent)
Alibaba (0.12 per cent)
Other sites (26.57 per cent)  securingindustry.com

Fighting Cart Abandonment: Is Price The Big Problem?
$4 Trillion in Merchandise Abandoned Annually

Online retailers, mobile and otherwise, have long had a problem with shopping cart abandonment. Trying to fix this problem is easily one of the top priorities of any online retailer. A new report, meanwhile, suggests that the problem could be simpler-and more difficult to fix-than anyone expected: the cart's contents may be too expensive by the time it's all said and done.

Eighty-six percent of respondents noted that the cost of shipping was the problem that led to an abandoned cart, while 72 percent considered the total order just too expensive to carry on. Naturally, other reasons were involved; the difficulty of returns, issues of security in the payment system, and lack of payment options. Further study from BI Intelligence discovered that the lion's share of cart abandonments-46.1 percent-take place at the payment portion.

That's led to a lot of abandonment; around $4 trillion in merchandise was straight-up abandoned just in 2014, and most of that abandonment came down to price.  paymentweek.com

Colorado Springs, CO: Cellphone theft ring took retailers for a bundle, racketeering indictment charges
A dozen people face racketeering charges in a scheme involving a three-month burglary spree in which new cellphones were swiped from store shelves in Colorado Springs and later sold at a discount by a local electronics dealer. At the center of the allegations is Carlos Rene Trejo, the owner of GT Electronics, authorities say new cellphones could be purchased for cheap. The case is being prosecuted under the Colorado Organized Crime Control Act (COCCA) - the state's version of the federal racketeering statutes. Trejo faces 31 charges, including multiple counts of second-degree burglary, money laundering, computer crimes, attempted theft and criminal mischief. The indictment and associated charging documents say the scheme ran between June and August of 2014 and lists a Cricket store, a T-Mobile dealer and a Radio Shack as victims. gazette.com

Mooresville, NC: Police investigating $100,000 "hole in the wall" burglary
at Best Buy

Police are searching for suspects after thieves stole an estimated $100,000 of Apple merchandise from an area Best Buy. Police responded to the store at 633 River Highway, after management reported a break-in at 7:40 a.m. on Friday. Investigators determined suspects entered the building by knocking a hole through the rear wall. wsoctv.com

Atlanta, GA: 6 people Indicted on Gun Theft and Burglary charges
spanning 3 States

Six people, including five from Augusta, are facing federal charges of conspiracy to steal more than 100 guns from stores across the Southeast. All six of them are accused of stealing 129 guns from gun stores in Georgia, South Carolina and North Carolina. The multiple burglaries and attempted burglaries occurred at stores in McDonough, and Canton, Georgia, Charlotte and Rocky Mount, North Carolina, and Rock Hill, South Carolina. wjpf.com

New Retail Crimes Unit on patrol in D'Iberville, MS
D'Iberville is a small town with big retail. And, now, the D'Iberville Police Department has a new tool in the tool box to protect a huge industry in the city that attracts people from all over the region. The police department now has a new Retail Crimes Unit, thanks to a $175,000 state Justice Assistance Grant and funds from the Mississippi Department of Public Safety. The unit is under the Criminal Investigations Division. Investigator Terry Joiner was once a one-man show. Now, he and two patrol officers are dedicated full time to retail crime. wlox.com

Troy, MI: Three teens busted stealing $400 of energy drinks from Kroger
Clawson police arrested three teenagers accused of fleeing a Kroger store in Troy with 31 packs of stolen energy drinks Jan. 24. Employees at Kroger told Troy police they saw three customers run out of the store, each pushing separate carts of Red Bull and Monster Energy drinks. Police located the car, arrested 3 suspects and recovered 31 packs of energy drinks. dailytribune.com

Ephrata, PA: Lancaster man steals $300 security systems from Walmart twice in 5 days

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Shootings & Death

Orlando, FL: Walmart customer shot and killed a 19-year-old shoplifter for stealing diapers
Police say that the shooting occurred around 8am on Saturday in the parking lot in the Pine Hills area of Orlando. The customer confronted the four men who were loading 2 carts filled with stolen diapers into an SUV. He 'felt threatened' when one of the alleged suspects reached for something, fearing it was a gun. He then fired at the 19-year-old suspect, killing him. The suspect has not yet been identified. The SUV was reported stolen after a carjacking on January 13th. Sheriff's Captain Angelo Nieves said: 'They were fleeing from the store when they were confronted by store personnel. That's when the armed customer intervened, firing his weapon, and hitting two vehicles in the parking lot. The suspect later died at a hospital after deputies found him at a gas station. Police have not said if the customer will be charged for the shooting. The remaining robbery suspects remain at large. This is reportedly the second shooting at a Pine Hills Wal-Mart in just a month. dailymail.co.uk

Braintree, MA: Long-running gang feud fueled Mall shooting; 1 man in custody
The rival Hub street gangs linked to a spate of recent shootings - including at the South Shore Plaza Friday where shoppers scrambled for their lives - have a history marked by bloody violence against each other, said a former high-ranking Boston police supervisor. An arrest has been made in connection with shots fired at South Shore Plaza Friday evening. Police said two Boston men were involved in some type of altercation just before 6:50 p.m. Friday when one of the men opened fire inside the Shoe department inside Macy's. . Braintree police chief Paul Shastany identified the individuals as being members of Boston gang affiliates. No one was injured when the shots were fired. The mall was on lockdown for much of the night Friday as hundreds inside the mall were asked to shelter-in-place. Teams of Braintree police officers and state troopers searched the mall, clearing it store by store by 10 p.m. wcvb.com

Robberies & Thefts

Great Falls, MT: Albertson's apprehends cashier in $5,000 theft;
scanning Coin Star receipts

Police said they arrested 44 year old Meloney Kraus Friday for stealing over $5,000 worth of cash and merchandise from Albertson's where she worked as a cashier. Police said Kraus was being investigated by the loss and prevention department, which has video evidence of her pocketing cash. Kraus also admitted to scanning Coin Star receipts repeatedly and taking the money. kfbb.com

UK: Woman Made Fake Baby Out Of Bra With A Drawn On Face And A Cuddly Toy to Shoplift
A teenage thief made a fake baby out of a bra cup and cuddly toy in an attempt to steal from a discount store. Saffron Curtiss-McGinty planned to hide her loot underneath a child's buggy, but with no baby to justify pushing a stroller, she went about making one. The 18-year-old dressed a toy dog in a baby-outfit, and drew facial features on a bra cup to make a face. But staff at the B&M store in Solihull, became suspicious and stopped Curtiss-McGinty. on January 27. Solihull Police Chief Inspector Jack Hadley, said: 'She won't be winning any awards for her artwork, that's for sure. I guess her baby portrait could be politely described as abstract. malaysiandigest.com

Guam: $30,000 Rolex theft leads to largest prescription drug bust for Guam
Drugs, stolen guns and high-end watches - two men are under arrest after a theft at a luxury brand store Tumon unfolds into what is now being reported as the largest prescription drug bust ever to hit the island. Caught on camera, a man trying on several watches at the Rolex store at The Plaza in Tumon before taking off with it. The stolen merchandise priced at nearly $30,000. Investigators later search the home of a suspect and found nearly 6000 prescription pills, guns and crystal meth. kuam.com

San Diego, CA: Series of Armed Convenience Store Robberies could be related; incidents in Rancho Bernardo, Carmel Mountain and Escondido

Zale Jewelers in the Orchard Town Center, Westminster, CO reported a Burglary on 2/4, items valued at $21,000

Zales Jewelers in the Corbin Park Mall, Overland Park, KS reported a Burglary on 2/5, items valued at $7,500

Jared in the South Shore Place, Braintree, MA reported a Distraction Theft on 2/4, items valued at $30,000

Kay Jewelers in the Cambridge Side Galleria Mall, Cambridge, MA reported a Grab & Run on 2/3, item vlaued at $6,199

Jared Vault in the Tanger Outlets, Sevierville, TN reported a Distraction Theft on 2/1, item valued at $750


Brooklyn, NY: Pyromaniac skips away after setting fires in Brooklyn supermarket
A pyromaniac set several fires inside a Brooklyn supermarket Monday, before skipping away as the flames spread, police said. The arsonist set four separate fires inside a Food Bazaar on Junius St. around 6:15 p.m. on 1/31. Staff and customers extinguished the four fires. nydailynews.com

UK: Gloucester: Asda Arson: CCTV shows man 'acting suspiciously' in before fire starts

Credit Card Fraud

Bay City, MI: Meijer employee arrested for $4,770 in Credit Card scam

Skimming Theft

Grover Beach, CA: Police release surveillance photo of man connected to 7-Eleven skimmer install

ACP Pharmacy - Houston, TX - Armed Robbery
AM/PM - Escondido, CA - Armed Robbery
Big's C- Store - Lufkin, TX - Armed Robbery
Brothers Market - Henrico County, VA - Armed Robbery
C-Store - Henrico County, VA - Robbery
Circle K - San Diego, CA - Armed Robbery
Circle K - Horry County, SC - Armed Robbery
Citgo - Neenah, WI - Armed Robbery
CVS - Billings, MT - Armed Robbery
CVS - Fairfield, CA - Armed Robbery
Device Pitstop - Anchorage, AK - Burglary - 3rd x in less than a year
Dollar General - Harrison Township, OH - Armed Robbery
Dollar General - Aiken, SC - Armed Robbery
Dollar General - Little Rock, AR - Armed Robbery
Dollar Store- Melbourne, FL - Armed Robbery
Family Video - Dayton, OH - Armed Robbery
Gary's Party Store - Cheboygan County, MI - Armed Robbery
J&S Barbecue - Houston, TX - Armed Robbery - Owner shot & killed 1 of 2 suspects
Jasper Food and Fuel - Jasper, MI - Armed Robbery
Kum & Go - Colorado Springs, CO - Robbery
Marathon - Cheboygan County, MI - Armed Robbery
Market Express - Grover Beach, CA - Armed Robbery
Metro PCS - Plantation, FL - Burglary
Mobile - Cortlandt Manor, NY - Armed Robbery
O'Reilly Auto - Wichita, KS - Armed Robbery
Pitman Grocery - Bronx, NY - Armed Robbery/ Assault
Puff's Discount Tobacco - Monroeville, PA - Armed Robbery
Rooks Comics - Bozeman, MT - Robbery
Sammy's - Riverside, OH - Armed Robbery
Subway - Bloomington, IN - Armed Robbery
The Computer Habit - La Vista, NE - Theft - Owner charged with theft by deception
Waffle House - Shreveport, LA - Armed Robbery
Walmart - Orlando, FL - Shooting- Customer kills shoplifter in parking lot
• Zales - Westminster, CO - Burglary
• Zales - Overland Park, KS - Burglary
7-Eleven - Merrick, NY - Armed Robbery
7-Eleven - Charlotte, NC - Armed Robbery


Daily Totals:
31 robberies
4 burglaries
2 shootings
2 killed

Featured Job Spotlights

Vice President Asset Protection
Grand Rapids, MI

The Vice President of Asset Protection is responsible for strategic oversight and direction of Meijer's Asset Protection programs for the Stores, Distribution, Manufacturing and Corporate functions at Meijer. This executive position is accountable for the development and implementation of Asset Protection programs including Shrink Reduction, Risk Mitigation, Safety and Security Plans, Training, Investigations and Analytics to drive overall operating efficiencies while supporting the Company's strategic focus of a "Customer First" experience...

Director of Loss Prevention
Berlin, NJ

The Director of Loss Prevention is responsible for the management, administration and operation of the Loss Prevention Team. Ensures adherence to company policies and procedures, as well as state and federal laws and regulations. Monitors and analyzes economic conditions affecting the risk management department and recommends appropriate action. Develops and executes corporate Audit Risk Plans...

Director of Security and Loss Prevention
Los Angeles, CA

Directs, oversees and develops a Security and Loss Prevention team whose responsibility is to protect our employees, guests and physical assets and a Loss Prevention team whose responsibility is to prevent, detect, investigate, resolve and document internal and external losses and policy violations...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...


Global Security & Retail Loss Operations Manager
San Francisco, CA

TThe Global Security & Retail Loss Operations Manager will be responsible for the strategic planning and execution of projects/programs. You will ensure that projects are completed on schedule and to the scope established and agreed upon with key stakeholders...

Regional Loss Prevention Manager
Antioch,  CA

The Regional Loss Prevention Manager works under the direction of the Regional Director of Loss Prevention. Implements company programs relating to shortage control, theft resolution, and safety. Oversees and works with investigations staff to identify and resolve internal and external theft cases. Serves as a role model for all store and district personnel. Works as a liaison between National Stores Inc. and the criminal justice community...


Loss Prevention Manager
Chicago, IL

The Loss Prevention Manager is responsible for monitoring the performance and minimizing the losses experienced in the bowling centers operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will investigate incidents of fraud, theft, policy violations, allegations of wrongdoing or any other activities that have or potentially could adversely affect the bowling centers... 


Loss Prevention Business Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives... 

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Michael Young
promoted to Regional Loss Prevention Manager - Eastern TN/WVA Regions for Belk.

Ryin Francis
promoted to Regional Loss Prevention Manager for Old Navy.

Joseph Carteret, CFI
promoted to Regional Loss Prevention Manager for Old Navy.

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Will You Be My Mentor: How to Build Strong Mentoring Relationships  Everyone can benefit from using a mentor, someone to give them great advice and help them advance their careers, or maybe you want to be a mentor to someone you know. If you're not sure where to start in your search for a mentor, or in becoming one, here's some great tips to help you out! In the moment

Mentors Matter: There Are so Many Different Ways to Mentor  Just as there is no single way to lead people, there's no single way to be a mentor. There's no right or wrong age for one to be a mentor, and there's not a stage of your career you need to be in to become a mentor. Here's what other mentors say about their roles in shaping others' careers. The difference is you

Last week's #1 articles --

How to Motivate People Without Ever Saying a Word  Pep talks, motivational quotes and speeches can help get everyone pumped, but sometimes the best way to truly inspire your team requires action. Not saying a word and just diving in speaks more volumes than any talk could. When you give 100%, you'll get 100%. 

Five Behaviors You Must Practice to Cross the Leadership Threshold  Leadership isn't defined by a title, position or how much knowledge one acquires. True leadership is a practice that requires one to master certain behaviors, motivate individuals to action and inspire their vision to others. Here's what really makes a leader. Unleash your passion

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The age of the email has truly changed the way humans communicate both personally and professionally, with emails becoming that fast pitch right down the middle and stinging the catcher's hand when they least expect it, and oftentimes first thing in the morning before you've even had time to drink your first cup of coffee. It has almost become an accepted practice for many to compose their negative or conflicting thoughts about the day's events or conversations and push that send button after everyone has left so they don't have to face the receiver and so that they can almost act innocent the next day as if some imposter sent it the night before. It's almost as if the email world has offered some sort of anonymity to senders, even when it comes from their own address.

Just a Thought,

Gus Downing

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