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 2/10/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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America's Top Cop and 'Founding Father' of Public Law  Enforcement's ORC Efforts
NYPD Commissioner
William Bratton

State of the Industry and NRF Protect Update
Bob Moraca and
Joe LaRocca

Watch all published episodes here

RILA Retail Supply Chain Conference 2017
Feb. 12-15

Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

NRF Protect 2017
June 26-28

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

2016 report coming in the Daily.


2016 Senior LP/AP Jobs Report

2016 Internet Postings Jobs Report


Kroger Vice President Asset Protection
The whole industry is waiting with baited breath to hear who gets this job as it will end up being the biggest job filled in 2017 in the industry. With bonus pay out and stock grant awards dates passing by we could hear something any day.

With 2,778 supermarkets and multi-department stores, 323 jewelry stores, 1,300 fuel centers, 784 convenience stores, 39 DC's, 38 food production plants, covering 35 states, employing 431,000 associates, and doing over $100 billion in sales this is the second biggest job in the industry.
Meijer's names new Vice President next week

Levi Strauss to name new Global Security & Retail Loss Operations Manager

Harbor Freight Tools post Director of Loss Prevention position - Calabasas, CA
The Director of Loss Prevention is responsible for setting and leading the Loss Prevention strategy for the enterprise, including retail stores, distribution centers, corporate offices and quality assurance labs.

With over 750+ stores and over 30 million satisfied customers, Harbor Freight Tools continues to grow, but we're still family owned and for over 3 decades our mission has remained the same: deliver an incredible assortment of great quality tools at the lowest prices.

Of special note is that this position was filled seven months ago.  indeed.com linkedin.com

Payless it talks to close 1,000 stores
Never Replaced VPLP Who Retired 6-16 & Bankruptcy?

Payless may be the latest victim of the decline of malls across America. The discount shoe retailer could close as many as 1,000 stores as part of a debt restructuring plan, sources told Bloomberg. Currently, Payless has about 4,400 locations worldwide, including 3,600 in North America.  Laid off 165 at corporate in January.

If Payless can't reach a deal with creditors the retailer may consider filing for bankruptcy. businessinsider.com bloomberg.com
Sears Holdings Targets $1B Cost Savings; Q4 Loss Widens
Sears May Sell Land, Cut Jobs to Save $1B; Shares Soar

Sears may sell more locations, cut more jobs and put more of its famous brands on the block as part of its latest plan to revive the faltering retail chain.

Sears had already announced last month the closing of 150 of its 1,500 stores. It did not announce new store closures Friday, but said it would "actively manage our real estate portfolio to identify additional opportunities."

Job cuts may also be on the way as it streamlines its organization structure, but the company did not release any details.

The restructuring program includes an intention to simplify Sears Holdings' organizational structure; implementation of an integrated model to drive efficiencies in pricing, sourcing, supply chain and inventory management; optimization of the product assortment, and active management of its real estate portfolio.

The restructuring initiative "will reduce our overall cash funding requirements" and enable the retailer to focus its investments towards its "strategic transaction and the evolution of our Shop Your Way ecosystem," Lampert said. wwd.com  nytimes.com
Retailers Are Caught in Political Fights Over Trump
Social media groups fuel protests as divided nation endorses some brands and boycotts others.

Retailers and big brands are increasingly getting pulled into partisan fights involving President Donald Trump, as a deeply divided nation seeks to punish those that don't agree with their political views.

"These social media platforms impact the way people vote, and they can affect a brand's bottom line," said Richard Torrenzano, chief executive of a crisis communications consulting firm that bears his name. "Individuals have an enormous ability to affect a company's reputation, and that reputation impacts sales."

While some data show some brands seeing an increase or decrease in sales, reasons for the changes aren't always clear.

Since the advent of social media, brands have grappled with how to handle consumer backlashes that can spread rapidly, but the current political environment has raised the stakes. "The election has created an 'us' versus 'them' mentality," said Susan Cantor, the chief executive of branding firm Red Peak.

It is difficult to measure the economic impact of the various protest campaigns.

Ivanka Trump's brand, however, appears to have taken a hit online. E-commerce sales for the brand fell 26% in January, compared with January 2015, according to Slice. The brand's online sales fell 63% at Nordstrom during the last three months of 2016, compared with the same period a year ago.

With the electorate evenly divided, an attack or endorsement from Mr. Trump is a double-edged sword. Traffic to Nordstrom's website spiked 28% on Wednesday, according to data from Connexity, an e-commerce marketing firm. There were about 908,000 visits to the site, compared with 709,000 the previous Wednesday.

Editor's Note: The real question is whether or not either group shows up to protest in any of the retailers depending on what side they take. Regardless this is a time to over communicate with the stores and ensure everyone is prepared. wsj.com

Ivanka Trump #baycott grows louder as Canadians shun The Bay
In the past week, six major retailers have dropped the Ivanka Trump brand under increasing pressure from consumers who have taken to social media - Twitter in particular - to boycott their stores. Now, the Twittersphere has set its sights on The Hudson's Bay Company, the largest Canadian retailer to carry the brand.

The campaign, #baycott, has been gaining steam over the last two weeks, and consumers have vowed to boycott the store until it drops the Trump brand. They're pointing to larger retailers like Nordstrom as a case of doing the right thing.

For many of those customers who use Twitter, however, their decision is to #baycott. According to hashtag analytics company Keyhole, since Jan. 30, #baycott has garnered more than 1,300 posts, nearly 800 unique users and more than three million impressions.

To put it in perspective, #DeleteUber had 140,000 posts that led to 200,000 uninstalls of the app. At this rate, The Bay could be losing anywhere from 1,200 to 1,500 customers, says Keyhole CEO Saif Ajani.  globalnews.ca
L.L. Bean is considering dropping its legendary return policy because of 'fraudulent returns'
The Maine-based retailer is considering cutting its famous "100% satisfaction guaranteed" return policy to cut costs amid weak growth. The privately held company is also considering limiting its offer of 100% free shipping while simultaneously boosting employee benefits, freezing pensions, and offering early retirement, according to the AP.

Bean's offer is exceedingly generous by retail standards, and it allows customers to exchange any item made and sold by the store for a replacement if the customer is unhappy with it in any way with no questions asked, no matter how old the product is. Unfortunately, this trust the company placed in its customers has left the policy open to abuse.

"Fraudulent returns have been a problem and we are definitely reviewing our policies, but we have made no decisions," L.L. Bean spokeswoman Carolyn Beem told the Boston Globe. "We will always stand behind our products."

The change to the return policy has been under consideration for almost a year, the company says. L.L. Bean considers a return fraudulent when the item was not purchased directly from them, such as from a flea market or thrift store. businessinsider.com
Retail Woes Tee Up More Bankruptcies This Year
Fashion Industry Hit Worst of All

With three retailers already making the move to bankruptcy this year and more rumored, Chapter 11 filings could well outstrip those of 2016.

The Limited, Wet Seal and Eastern Outfitters, with rumblings around BCBG Max Azria Group LLC growing louder. That has turned a general question of "What if?" into "Who's next?"

"In 2017, we'll likely see an uptick [in bankruptcies] because [retailers] are just running out of runway."

At least 17 large retailers, including Pacific Sunwear of California Inc., Aéropostale Inc., Nasty Gal and American Apparel, filed for bankruptcy protection last year. Since November, fashion retailers have made up 50 percent of all new bankruptcy cases. "If you look at the companies that have filed in the last year, most have ended up essentially liquidating."

"Stores are losing the sales of what people need, but also that impulse buy that used to come from mall traffic," Hart added. "Overall for retailers, the situation is really problematic."

"Retailers that are generally doing fine but have an unsustainable capital structure can figure things out," Gorman said. "Others, it's just a matter of not having a real business anymore. The trends have moved on from them. That's a very different thing from being stuck with debt."

Editor's Note: When you see L Brands Victoria's Secret with negative comp's you know the malls have problems. That's a store that for years usually led the pack with comp's year in and year out. The issue will be how do you reinvent the mall - because it's more than just a stores problem. It's about just getting them out to the malls. wwd.com

Jewelers' Security Alliance to Launch Security Pavilion at JCK Las Vegas show in June

Quarterly Same Store Sales Results
Skechers Q4 company owned stores comp's up 3.6%, net sales total company up 5.8%
Sears Holdings Q4 comp's down 10.3%, Sears comp's down 12.3%, Kmart comp's down 8%


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Arby's Gets Roasted in Breach of 300K Payment Cards
"Although there are over 1,000 corporate Arby's restaurants, not all of the corporate restaurants were affected," Christopher Fuller, Arby's senior vice president of communications, told Krebs. "But this is the most important point: That we have fully contained and eradicated the malware that was on our point-of-sale systems."  infosecurity-magazine.com
Retailers' Increased Cyber Security Budgets 67% LY
81% of retail and consumer companies in North America detected at least one security incident during the past 12 months, according to The Global State of Information Security Survey 2016 by PwC. Meanwhile, 40% of these respondents detected 50 or more security incidents in 2015. That's roughly one known security incident every week.

The financial losses from these security failures are considerable, with the majority of the North American retailers, 53%, losing up to $100,000. The worst victims, which accounted for 15% of the respondents, were hammered by a loss of $10 million or more.

Fortunately, retail and consumer companies are taking these incidents seriously. Last year, the retail industry boosted its information security budgets by a whopping 67%.

While retail and consumer companies have enhanced their security prowess, there's still plenty of room for improvement. For example, 56% of the North American respondents lack an overall security strategy. Only half of the companies have bothered to enact an employee security training and awareness program. And just over half of them lack security baselines or standards for third-party vendors, leaving themselves vulnerable to the types of massive data breaches that make headlines every year. cio.com

Report: Malware attacks drop, but ransomware, IoT threats increase
As malware attacks drop, it is becoming clear that cyber-criminals' weapons of choice are shifting - and retailers need to be ready.

Total malware attack attempts dropped for the first time in years to 7.87 billion from 8.19 billion in 2015. Specifically, point-of-sale (POS) malware attacks declined by 93% from 2014 to 2016.

The shift can be attributed to the many high-profile retail breaches in 2014 that led to companies to adopt more proactive security measures, such as the implementation of chip-based POS systems, usage of the Payment Card Industry Data Security Standard (PCI-DDS) checklist and other ongoing security measures.

Another way retailers are fighting back is through Secure Sockets Layer/Transport Layer Security (SSL/TLS) encryption, a move that has increased encrypted traffic by 34%. 

The trend toward SSL/TLS encryption is overall a positive one, as it's more difficult for cyber thieves to intercept payment information from consumers. However, it also provides an uninspected and trusted back-door into the network that cyber criminals can exploit to sneak in malware. To date, most companies still do not have the right infrastructure in place to perform deep packet inspection (DPI) in order to detect malware hidden inside of SSL/TLS-encrypted Web sessions, the report said.

Cyber-criminals garnered the quickest payoffs from ransomware usage, which grew by 167 times year-over-year, and was the payload of choice for malicious email campaigns and exploit kits. Attacks increased from 3.8 million in 2015 to an astounding 638 million in 2016. The rise of ransomware-as-a-service (RaaS) made ransomware significantly easier to obtain and deploy, and it provides a lower risk of being caught or punished, the report said.

Similarly, IoT devices are an increasingly enticing attack vector for cyber criminals. Gaps in IoT security enabled cyber thieves to launch the largest distributed denial-of-service (DDoS) attacks in history in 2016,

"It would be inaccurate to say the threat landscape either diminished or expanded in 2016 - rather, it appears to have evolved and shifted." chainstoreage.com

Threat Hunting Becoming Top Of Mind Issue For SOCs
"Over the last nine months, the concept of threat hunting has taken off"

Nearly 80% of the respondents in a LinkedIn poll said that threat hunting already is, or should be a top-level initiative.

Threat hunting appears to have become a top of mind issue for security executives at many organizations. But a relative lack of security staff and technology tools are limiting their ability to fully build out such programs.

The Information Security Community on LinkedIn recently polled its members on the state of threat hunting in their security operations centers.

About 60% - or 6 in 10 of the respondents - claim to have a moderate to high degree of awareness of threat hunting, while 79% indicate that threat hunting either should, or will be, their top security initiative this year.

Threat hunting is a term that is generally used to describe the practice among security organizations to proactively search for and weed out threats on their network instead of waiting to discover them after an attack has materialized.

For many, threat-hunting practices are not just about chasing down alerts from a piece of technology, but also about applying human skills to tease out deeply hidden threats on their networks that may not always have been flagged yet by their security controls. Organizations that have implemented successful threat hunting programs have often pointed to the emphasis on human skills as a major contributory factor. darkreading.com

IoT Cybersecurity Alliance
Made up of AT&T, IBM, Nokia, Palo Alto Networks, Symantec, and Trustonic.

Internet of Things (IoT) industry experts and cybersecurity providers have come together in an alliance to research how to better secure the IoT ecosystem and create awareness among users. The IoT Cybersecurity Alliance, which includes vendors in device security, connectivity, data, applications and cloud, is expected to work towards end-to-end security in IoT. darkreading.com


Infographic: What is the true cost of lost carts?

Some staggering stats about the trust cost of lost carts you may not realize:

● It takes the average supermarket $6,250 in sales to generate enough profit to replace a $125 shopping cart

● A 250-store chain spends the profits from over $1.5 million in sales to replace just one cart per store per year

● Some stores lose up to 50 carts per week (source: NY Times)

● Shoppers using carts purchase 18% more items (source: Wall Street Journal)

Download the newest Infographic here to discover more useful information regarding this persistent problem that plagues all types of retail.

Thank you to our 2017 NYC sponsors!


NYPD Commissioner
James O'Neill addresses
the Retail Loss Prevention community


At the D&D Daily's "Live in NYC" dinner event on Jan. 16, 2017, keynote speaker NYPD Commissioner "Jimmy" O'Neill, took time for pictures with attending LP teams and vendors, then addressed the crowd in a speech focusing on current issues facing the retail community.

O'Neill was appointed the 43rd police commissioner of the City of New York by Mayor Bill de Blasio in September 2016. He had served previously as chief of department, the NYPD's highest uniformed rank. Widely experienced in both the patrol and the investigative sides of the department, Commissioner O'Neill is a hands-on police practitioner and a dedicated police reformer.

Having the opportunity to hear from the nation's top cop was a valuable experience for everyone in attendance, and the D&D Daily thanks him for taking the time to join us.

View our 2017 event recap here.

Full episode release schedule coming soon!

Solution Providers: Have a video or commercial you want to publish? Contact us

Rise in E-Commerce Fraud Requires a Joint Approach From Retailers and Consumers
The latest "Global Fraud Attack Index" from PYMNTS revealed that U.S. e-commerce fraud has risen 42 percent since the fourth quarter of 2015. Retailers must be alert to this increase and focus on helping consumers stay safe online.

According to the study, the total number of dollars at risk from online retail fraud rose 55 percent from the second quarter of 2015 to the second quarter of 2016. This represents an increase from $4.90 to $7.60 per $100 of online sales. The risk figure was as high $12.20 for the sale of luxury goods.

The study also found that the rate of attacks featuring botnets increased 47 percent between the third quarter of 2015 and the second quarter of 2016. For luxury goods, that figure was up by 87 percent.

"The rise of information available via data breaches is particularly troublesome for the industry and a boon for fraudsters," said Pascual. "To successfully fight fraudsters, the industry needs to close security gaps and continue to improve and consumers must be proactive too."

Strong partnerships between consumers and financial institutions can help to lessen the impact of fraud.  securityintelligence.com

Alibaba Says It's Facing Phony Counterfeit Complaints
Chinese e-commerce behemoth Alibaba Group Holding Ltd., long accused of being too lenient toward fake goods, claimed Thursday that many companies are abusing its anti-counterfeit system with bogus complaints.

In a blog post, Alibaba said "spurious" reports from agencies hired by brands to protect intellectual property "poured" into the system for the company's Taobao market, harming millions of legitimate vendors. A quarter of all IP notices were fake, Alibaba said. law360.com

Jury Orders $2.3 Million Payment in Search-Ad Click-Fraud Scheme
A Texas jury last week ordered TriMax Media, a digital advertising agency specializing in search engine marketing, to pay one of its competitors $2.3 million for what jurors agreed was an elaborate click-fraud scam.

The lawsuit stemmed from actions taken by TriMax, after it lost a client to the competitor, a company called Wickfire. TriMax began bidding on search terms associated with Wickfire clients and clicking on those ads in search results, Wickfire alleged in a 2014 lawsuit, driving up clients' search advertising costs. TriMax performed similar actions against 140 Wickfire clients, the lawsuit said. adage.com

JD.com merchant accused of selling 'counterfeit' fine wine

Apple Pay Surges Past PayPal as Most Popular In-Store/Online Mobile Payment Option

Online sales for the Ivanka Trump brand fell 26 percent in January


ORC Leader Scott Carpenter
District Loss Prevention Manager, Kroger - Little Rock, AR
Bringing Retail and Law Enforcement Together To Fight ORC

When Scott Carpenter learned that there was a career field - Loss Prevention - that involves "watching for shoplifters and catching bad guys," he knew he had to be part of it. That was in 1988, and he hasn't looked back since.

Currently, Scott is a District Loss Prevention Manager for Kroger, a position he has held since 2010. The job is based out of Little Rock, Arkansas and he is responsible for 16 stores in Arkansas and southern Missouri.

His career with Kroger is the culmination of nearly three decades of work in LP and law enforcement, which he began as an LP agent with Kmart.

"I quickly found that working the floor and detecting shoplifters was easy for me to do and very enjoyable," he told the Daily. "I have been hooked ever since!"

Over the span of 25 years, he has worked in LP roles with not just Kroger and Kmart, but Sears, Champs Sports, Sports Authority, and Stein Mart.

Scott also spent five years as a police officer in the patrol division before retiring and jumping right back into LP at a higher career level. He accepted his current position, District Loss Prevention Manager, with Kroger and intends to stay with the company for the remainder of his career.

"Kroger is a great place to work and the people are awesome," Scott said.

In addition to his career with Kroger, he has a passion for fighting Organized Retail Crime, which shows in the work he is doing with the Arkansas Organized Retail Crime Association (AORCA).

Scott been a member of the association since it was founded in 2011, but just last year he was elected as the group's 4th president. Under his leadership, he hopes to increase membership and boost the involvement of - and communication between - retailers and law enforcement agencies.

Retailers already working with AORCA include Kroger, Wal-Mart, Target, Walgreens, Burlington Stores, Lowe's, Gordmans, and Belk. The group has law enforcement members from North Little Rock Police, Little Rock Police, Arkansas State Police, Sherwood Police, Arkansas State Attorney's office, the U.S. Secret Service, the FBI, and the U.S. Postal Service.

Currently, AORCA is in the process of further developing its website, and Scott hopes it will provide members with quick communication and access to BOLO information and other criminal incidents. After all, close communication between law enforcement and retailers is imperative in the ORC effort.

In his free time, Scott says he enjoys water sports, trout fishing, traveling, landscaping projects and spending time with family and friends. He lives in Little Rock, Arkansas with his wife of 12 years, who is a CPA for the State of Arkansas, public service commission.

He is also qualified as an Expert Marksman and holds dozens of certificates from advanced crime-scene investigations to DWI/DUI investigations, as well as an advanced interview/interrogations certificate from Wicklander-Zulawski (W-Z).

We at the D&D Daily thank Scott for his leadership in LP and ORC, and look forward to seeing him continue to make a positive impact on the industry.

To learn more about the Arkansas Organized Retail Crime Association, visit www.aorca.org.

Gas pump skimming is a major public safety issue
TCORCA issues press release warning consumers

Gas pump skimming is a major public safety issue, and the criminals that steal our citizen's identities are getting away with it. There are a few things that consumers can do to decrease the chance of their financial information being compromised at the pump:

- Patronize stations that you know have site-specific locks.
- Only use pumps that are within eye sight of store station employees (avoid fringe pump locations).
- Use your other hand to cover up the entry of your PIN.
- Look for security tape. If it looks ripped or tampered with, move to a different pump.
- Use one card for gas station purchases, and check your financial accounts regularly for discrepancies.
- Use cash.

Read full press release here

Cheektowaga, NY: Western New York Police fight 'Organized Retail Crime'
Once every six weeks, officers from various Western New York police agencies join with officials from retail stores across the region to discuss a growing problem -- organized retail crime. Cheektowaga Police Department Crime Analyst Don Szumigala heads up the local task force, which includes representatives from Buffalo Police, Lancaster Police, Amherst Police, Hamburg Police and others. The task force appears to have had an impact. Szumigala said before its existence, police would "close" about 15% of organized retail theft cases. Now, that closure rate is up to about 75%. wgrz.com

Athens-Clarke County, GA: Police make arrests related to Flea Market ORC Theft Ring
On Feb. 3, authorities took into custody 21-year-old Quintavious Johnson on felony warrants charging him with theft by shoplifting at four different stores in Athens. A second possibly-related arrest was made on Tuesday. Police said they believed Johnson was one of the people a seller at a local flea market, which they did not identify, recruited to steal items for resale at the market. On Wednesday, police released a report about the alleged theft of dozens of boxes of laundry detergent and body wash valued at nearly $700 from Kroger on U.S. Highway 29 North. Surveillance video shows Johnson and a female on Jan. 30 loading up two shopping carts with merchandise which they pushed out the exit. When interviewed at the jail, Johnson reportedly confessed to those thefts from Kroger in Athens, Oconee, Hall and Gwinnett counties. The "much larger" theft ring of which Johnson allegedly was part of specialized in selling stolen detergent and other laundry products, but was also known to target vacuum cleaners and other merchandise. onlineathens.com

Lakeland, FL: Mob of up to 15 people Burglarizes Urban Appeal
About 10 to 15 people broke into the Urban Appeal store in downtown Lakeland early Tuesday and stole jeans worth hundreds of dollars a pair. The group used a chair that sat outside the store to shatter the front glass, said Sgt. Gary Gross. Surveillance footage shows the thieves entering the store with garbage bags and grabbing items of clothing. Many of the suspects stole Robin brand jeans, which are valued at about $500 to $700 a pair, reports said. An exact total value of the stolen items will not be known until an inventory is conducted by the owner, Gross said. The smash-and-grab burglary appears to have been planned by a well-organized group, Gross said. theledger.com

Fairfax County, VA: Bloomingdales Theft Suspects Still At Large
Following Chase And Crash

It began around 9 p.m. Wednesday evening. Police received an alarm from Bloomingdales in Tysons Corner Center. As officers were driving up to the store entrance they saw three men running to a parked car with what appeared to be merchandise. The car took off and the officers attempted a traffic stop. The driver did not stop and a pursuit began. The chase ended when the suspect vehicle crashed. All three suspects ran from the car. K9 units and helicopter Fairfax 1 assisted in the search for the suspects but they got away. fairfaxnews.com

Garden City, ID: Man arrested after trying to steal $800 worth of stuff from Walmart

La Cruces, NM: Man stole $635 of electronics at Best Buy in order to score drugs

San Bruno, CA: Perfume Robber Pleads No Contest; nearly $400 in perfume from J.C.Penney

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Robberies & Thefts

Mitchell, SD: Game Stop Employee Arrested After Falsely Reporting A Robbery
Police received a 911 call yesterday around 9 a.m. from a Game Stop employee. The employee stated that a male, who claimed to have a gun, had entered the Mitchell store through the front door, robbed the business and left with two bank deposits and other cash totaling over $2,000, as well as the employee's wallet contents. The employee also stated that, prior to leaving the store, the suspect put the stolen items in a blue backpack.

A Surveillance camera video recording obtained from a nearby business showed that the incident did not occur as reported by the employee. A backpack containing $ 1,647.55 in cash and change, Game Stop store receipts, keys to locks at Game Stop and a binder used to keep the 2017 bank deposits was found hidden in the lowered ceiling of the store. The store surveillance camera digital video recorder was found hidden in the lowered ceiling in another section of the store. kdlt.com

Missoula, MT: Men responsible for kidnapping family after C-Store Robbery sentenced to Federal Prison
Thomas Earl Dempsey's actions were "completely and totally unhinged and out of control," U.S. District Court Chief Judge Dana Christensen sentenced him to 26 years in federal prison Thursday for a May incident in which he robbed a Missoula convenience store then kidnapped a family and led law enforcement officers on a high-speed chase. His accomplice, Nick West, was sentenced to 15 years in prison. missoulian.com

Union City, CA: Armed Robbery of a Girl Scout cookie stand outside Safeway: Police officers donate to cover loss
The robbery happened about 5:15 p.m. in front of the Safeway store on Decoto Road. Police said the suspect approached and asked about buying some cookies, but left without purchasing any. He returned a short time later, displayed a pistol and robbed the girl's mother of an undisclosed amount of cash that had been collected from cookie sales. Neither the 12-year-old girl nor her mother were hurt, but they were understandably upset, police said. So were police, who have so far donated more than $1,000 to the mother and girl - and also bought all the cookies they could. eastbaytimes.com

Alton, IL: Police chase JC Penney shoplifting suspects, crash ends up in the mud
A pair of alleged shoplifters led Alton police on a pursuit Thursday into Missouri, with their Nissan sedan hitting a passing pickup truck and then flying into a muddy field. Capt. Scott Golike, of the Alton Police Department, said the duo had shoplifted "miscellaneous clothing items" at a felony level at J.C. Penney store in Alton Square. thetelegraph.com

Tippecanoe County, IN: Bill could increase penalties for Pharmacy Robberies
A bill working its way through the Statehouse could increase the penalties for pharmacy robberies. The House Committee on Courts and Criminal Code passed the bill. State Reps. Sharon Negele and Sally Siegrist are behind it. Negele said Indiana leads the nation in the number of pharmacy robberies. She said there were 175 incidents in 2015 alone. wlfi.com

UK: Association of Convenience Stores reports Shoplifting Tripled last year;
$163 Million lost

Convenience stores' losses from shoplifting tripled last year to hit a record high, according to the industry. The Association of Convenience Stores (ACS) came up with a total of $163M, based on estimates from 7,123 shops in England, Scotland and Wales. The findings, seen by BBC Radio show an average annual loss per store of $3,250. Retailers say the police response is inadequate, with one store owner installing bicycle chains on fridges. "It is possible that some companies have previously underestimated theft levels in their business," the ACS admitted to the BBC. While shoplifting in England and Wales is at its highest level on record, with a 5% rise last year to 349,296 reported incidents, those official figures do not reflect the value of goods stolen. bbc.com

Baytown, TX: Armed Suspect sought in at least 5 Convenience store robberies

Zales in the Tri-County Mall, Springdale, OH reported a Grab & Run on 2/9, item valued at $5,999

Kay Jewlers in the Crestview Town Center, Crestview Hills, KY reported a Burglary on 2/10, no items were stolen

Zale's in the Burbank Town Center, Burbank, CA reported a Grab & Run on 2/9, $1,700 of merchandise recovered

Two store retailer + 4 indicted for selling fake native American jewelry


Yakima, WA: Man arrested in connection with Bi-Mart arson and burglary
Over the objections of prosecutors, a 32-year-old suspect in the arson and burglary of a Bi-Mart store where 27 guns were stolen was released without bail Thursday. Using an assessment system based on past criminal behavior, the severity of the crime and other factors, Superior Court Judge Gayle Harthcock released the man, but ordered he wear a monitoring device. The Jan 17 burglary and arson caused an estimated $1 million in damages. Two of the 27 guns stolen have been recovered. yakimaherald.com

Skimming Thefts

Odessa, TX: Authorities Arrest Six for $37K Credit Card Skimming Device Scheme
Authorities arrested six Cuban nationals on Thursday for their roles in an alleged credit card skimming device scheme. Since January 1, 2015, the defendants allegedly conspired to place skimming devices on pumps at local gas stations in order to steal credit card numbers and personal identification information from members of the public. They would then use the stolen information to produce and use "cloned" credit cards to purchase hundreds of gallons of diesel fuel from local gas stations. After acquiring the diesel fuel, the defendants then sold it to others. The known loss amount resulting from the defendants' scheme is estimated to be more than $37,000. The defendants face up to ten years in federal prison. justice.gov 

Pine Belt, MS: Card skimmers targeting gas pumps, ATMs

Cargo Theft

Canada: Low-risk, high-reward cargo theft major problem in Canada: Insurance Bureau
On two separate occasions this week, cargo trucks containing milk and fruit have been robbed in the GTA and the incidents are raising questions as to how often these crimes occur. Peel Police (Ontario, CN) say $50,000 worth of milk was stolen from the back of a large transport truck in Mississauga on Wednesday, a little before 6 a.m. Days earlier, on Sunday, Hamilton Police asked for the public's help to locate $100,000 worth of blueberries and other fruit, after suspects gained access to a commercial truck that was eventually driven into Toronto.

According to the Insurance Bureau of Canada, there was $42.3 million worth of stolen property in 2016 that was reported to their offices. These are described as low-risk, high-reward crimes that the Bureau says is a major problem in Canada, and these thefts cost the Canadian economy $5 billion each year. With food thefts, the Bureau says no one has ever determined where exactly the stolen goods go. citynews.ca

City Market - Kennewick, WA - Armed Robbery
CoGo's - Ambridge, PA - Armed Robbery
Corner Liquor - Oklahoma City, OK - Robbery
Dollar Tree - Victorville, CA - Robbery
Greens Mini Mart -Ashville, NC - Shooting- 1 man killed outside of store
Happy's Pizza - Cleveland, OH - Armed Robbery
• Kay Jewelers - Crestview Hills, KY - Burglary
Metro PCS - Tulsa, OK -Burglary
One Stop - Holland, MI - Assault/ Shooting- Customer shoots suspects, man in Critical condition
Planet Bik - San Antonio, TX - Robbery/ Assault
Portland Value Inn - Portland, OR - Armed Robbery - Suspect shot and killed by Police
Safeway - Union City, CA - Armed Robbery
Shell - South Euclid, OH - Robbery ATM
Shell - San Diego, CA - Armed Robbery
7-Eleven - Lubbock, TX - Armed Robbery
7-Eleven - Hampton, VA - Armed Robbery
7-Eleven - San Diego, CA - Armed Robbery


Daily Totals:
13 robberies
2 burglaries
3 shootings
2 killed

Weekly Totals:
87 robberies
15 burglaries
18 shootings
6 killed

Featured Job Spotlights



Director Of Loss Prevention
Greater Los Angeles Area, CA

The Director of Loss Prevention is responsible for setting and leading the Loss Prevention strategy for the enterprise, including retail stores, distribution centers, corporate offices and quality assurance labs. The Director of Loss Prevention will lead a diverse team of remote field and office based staff in the development and implementation of strategies to reduce shrink and controllable losses including reducing both internal and external theft and ensuring the safety and physical security of all stores, distribution centers and offices across the enterprise...

Director of Loss Prevention
Berlin, NJ

The Director of Loss Prevention is responsible for the management, administration and operation of the Loss Prevention Team. Ensures adherence to company policies and procedures, as well as state and federal laws and regulations. Monitors and analyzes economic conditions affecting the risk management department and recommends appropriate action. Develops and executes corporate Audit Risk Plans...

Director of Security and Loss Prevention
Los Angeles, CA

Directs, oversees and develops a Security and Loss Prevention team whose responsibility is to protect our employees, guests and physical assets and a Loss Prevention team whose responsibility is to prevent, detect, investigate, resolve and document internal and external losses and policy violations...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...

Regional Loss Prevention Manager
Antioch,  CA

The Regional Loss Prevention Manager works under the direction of the Regional Director of Loss Prevention. Implements company programs relating to shortage control, theft resolution, and safety. Oversees and works with investigations staff to identify and resolve internal and external theft cases. Serves as a role model for all store and district personnel. Works as a liaison between National Stores Inc. and the criminal justice community...


Loss Prevention Manager
Chicago, IL

The Loss Prevention Manager is responsible for monitoring the performance and minimizing the losses experienced in the bowling centers operated by AMF Bowling Centers, Inc. The Loss Prevention Manager will investigate incidents of fraud, theft, policy violations, allegations of wrongdoing or any other activities that have or potentially could adversely affect the bowling centers... 


Loss Prevention Business Analyst
New York, NY

Protects company assets and increases profitability through the analysis, response and management of various data across a broad spectrum of internal financial and technology resources such as Exception Reporting, Sales Audit, FP&A, IT and Loss Prevention. The Loss Prevention Analyst works cross-functionally in a dynamic, fast paced and demanding environment providing critical guidance to the organization's asset protection and profit improvement initiatives... 

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It's always the basics, the simple things.

The simplest things can always have the biggest impacts. From having a firm hand shake, turning off your cell, not chewing gum, shining your shoes, cleaning your briefcase, having multiple copies of your resumes, getting business cards from everyone you interview with, taking the water they offer, stopping by the facilities merely to clear your head, making direct eye contact, and making sure you wear a smile and you're upbeat with everyone you meet. These are the basics of every successful interview. And it seems that many great executives lose opportunities because they don't practice the basics.

Just a Thought,

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