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 February 12, 2016


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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Today's Leaders Educating Tomorrow's

2015 Group LP Selfie Awards - Pizza Party Drawing
Brian Broadus, VP of LP, Mattress Firm;
Tonya Prive, Dir. of Sales, NuTech National

Building Partnerships for a Safe Customer & Associate Experience
Mark Stinde, VP of AP, 7-Eleven

Workplace Violence:
How to Defuse and Protect

Gary Johnson, VP of Loss Prevention

View all
episodes here





U.S. reaches $8 million settlement agreement with CVS
CVS Pharmacy, Inc. has agreed to pay $8 million to the United States to resolve allegations that its Maryland pharmacies violated the Controlled Substances Act by dispensing controlled substances pursuant to prescriptions that were not issued for a legitimate medical purpose. The settlement agreement was announced today by United States Attorney for the District of Maryland Rod J. Rosenstein and Special Agent in Charge Karl C. Colder of the Drug Enforcement Administration - Washington Field Division. According to the settlement agreement, CVS acknowledged that between 2008 and 2012 certain CVS pharmacy stores in Maryland dispensed controlled substances, including oxycodone, fentanyl and hydrocodone, in a manner not fully consistent with their compliance obligations under the CSA and related regulations. thebaynet.com

Pilot Flying J CEO Jimmy Haslam could still be indicted in rebate fraud scheme
After Pilot Flying J agreed to pay nearly $100 million in fines as a result of the fuel-rebate scandal, most assumed CEO and Browns owner Jimmy Haslam would not face prosecution. After the recent indictment of eight Pilot Flying J employees (including former president Mark Hazelwood), some assumed that Haslam's absence from the group of defendants for now translates to absence forever.

The truth, as recently explained by John Caniglia of the Cleveland Plain Dealer, is that Haslam could still face charges, especially if Hazelwood strikes a plea deal that includes giving testimony against Haslam. As Caniglia notes, an FBI affidavit from April 2013 suggested that both Hazelwood and Haslam were aware of the scheme. nbcsports.com

American Canyon, CA shopper sues Wal-Mart, alleges discrimination
A Contra Costa County man is suing Wal-Mart Stores, Inc. saying he was incorrectly identified as a shoplifter at the Wal-Mart in American Canyon as a result of racial discrimination. The plaintiff, Jameel Jackel-Wise, is seeking damages in Napa Superior Court for false imprisonment, assault and battery, intentional infliction of emotional distress, racial discrimination and negligence by the American Canyon store. The suit alleges that Jackel-Wise, who is black, was wrongly accused of stealing from the store and was handcuffed and detained without apology. napavalleyregister.com

Should civilians be allowed to wear bullet proof vests?
Former police officer Brian Murphy was shot 15 times at the Sikh temple massacre in Wisconsin in 2012. Now he works for Michigan-based Armor Express and sells the same brand of bulletproof vest that saved his life. But only to cops. He doesn't think civilians should have them. He said that criminals who wear bulletproof vests "change the whole dynamic" for cops, who are trained to shoot at the torso, because it's a large target with vital organs. Cops going up against an armored criminal "would have to shoot him in the head," said Murphy. The head is a more difficult target to hit.

Isaac Hatch, co-founder of HWI Inc. in Centennial, Colorado, was showing a different sort of body armor. It's a suit called the Elite Defender -- riot armor with breast and groin plates, arm guards, warrior boots and a visor helmet. Hatch said he's received 1,000 pre-orders from various police departments. Orders for his armor have been on the rise since the riots of Baltimore, Chicago and Ferguson, Missouri, Hatch said. Unlike Armor Express, it's not even bullet-resistant but designed for riot-style weapons like bricks and bottles.

Armor Express and the Hatch brothers have never sold a suit to a civilian. But they could, if they wanted to. Cops have been concerned about criminals wearing bulletproof armor ever since the infamous Los Angeles bank robbery of 1997, when two armored gunmen turned North Hollywood into a war zone. Outgunned cops broke into a gun store to try and get firearms that could pierce the gunmen's body armor. They killed one of them by shooting him in the head. The other died in custody. cnn.com

Stanley Security to build new corporate headquarters in Fishers, Indiana
STANLEY Security plans to build a $15.9 million, 80,000-square-foot headquarters and bring more than 300 jobs to Fishers Point Business Park, near I-69 and 106th Street. The city, state and county are partnering on a $34 million project to add a roundabout-style interchange at 106th Street and I-69. STANLEY will move two locations it leases in Fishers and one in Noblesville to the new headquarters. The facility at 75th Street and Binford Boulevard will remain open. indystar.com

Gap Faces Questions Over U.K. Corporation Tax Payments
British media has reported that Gap Inc. has been organizing its financial affairs in a complex and potentially opaque manner, in order to minimize taxation paid by the company in the U.K. The Evening Standard reported that the company has not paid its corporation tax for five years, taking rebates into account. The publication also noted how the company has managed to avoid paying any corporation tax by shuffling profits between its European businesses and the parent company in San Francisco. The brand has 132 stores in the U.K. and owns Banana Republic, which has another eight outlets in the country. wwd.com

RadioShack Judge OKs $5.5M Deal With Pa. Store Managers
The liquidating trustee overseeing RadioShack's bankruptcy agreed to pay $5.5 million in unsecured claims to a class of store managers who did not receive overtime pay from the now-bankrupt electronics retail chain under a settlement a Delaware federal bankruptcy judge approved Wednesday. law360.com

Most People Don't Think There's a Gender Pay Gap at Work, According to Glassdoor Survey
It will take 118 years to close the gender pay gap in the workplace, the World Economic Forum predicted last year. Despite its documented existence, however, most American workers don't notice the difference between what men and women make, new research shows. A report released Thursday by salary and employment website Glassdoor found 89 percent of workers felt men and women should be paid equally for equal work, and 60 percent said they would not apply for a job at a company if they believed gender compensation was unfair. The website surveyed 8,254 full-time and part-time employees in the U.S., Canada, the United Kingdom, France, Germany, the Netherlands, and Switzerland.

Yet despite their strong defense of workplace equality, most survey respondents seemed unconvinced that the pay gap extended to their office: In the U.S., 78 percent of men and 60 percent of women felt their workplace paid men and women equally, Glassdoor found.

"The challenge of changing the gender pay gap is that people don't think they've experienced it firsthand," said Susan Duffy, executive director for the Center for Women's Entrepreneurial Leadership at Babson College. In the U.S., the average woman makes 79¢ for every dollar earned by a man. bloomberg.com

Nordstrom gives a glimpse of elaborate Manhattan flagship
Nearly four years after Nordstrom announced plans for its first full-line store in Manhattan, the Seattle retailer revealed the footprint and exterior design of its New York City flagship. The 363,000-square-foot store in the Columbus Circle neighborhood of midtown Manhattan is expected to open in 2019. Nordstrom gives a glimpse of elaborate Manhattan flagship. It encompasses four properties along Broadway between West 57th and West 58th streets, including existing historic buildings and new construction. seattletimes.com

Mystery shoppers call Amazon's new bookstore "Modern, Innovative, Interactive, Organized"
Those were among the words used most often by mystery shoppers to describe Amazon's first ever retail storefront, Amazon Books. The report comes amid ongoing rumors that the Internet giant is planning to roll out additional stores. First opened in Seattle in November, Amazon Books differs from the traditional book store in several ways. All books, for instance, are placed face-out on shelves. And each book is located above a label that contains details from Amazon's online reviews, including a star rating, customer comments and a scannable bar-code to users to the book's Amazon page. There were, however, some critiques. Some complained that the space felt too congested, with very narrow aisles that made it hard to navigate, and others complained that Amazon Books does not accept cash. chainstoreage.com

Retail Sales Increased 0.6 Percent in January
Retail sales, which excludes automobiles, gas stations and restaurants, in January rose a healthy 0.6 percent from December 2015 and showed an increase of 1.4 percent over January 2015, according to the National Retail Federation. Earlier this week NRF released its 2016 economic forecast, projecting retail industry sales, excluding automobiles, gas stations and restaurants, will grow 3.1 percent, higher than the 10-year average of 2.7 percent. NRF also announced that it expects non-store sales in 2016 to grow between 6 and 9 percent. nrf.com

Mario Kart Flash Mob Races Through Shopping Mall
A video of a real-life Mario Kart race through a local mall is now trending on YouTube. A group of friends dressed up as popular characters from Nintendo's Mario Kart video franchise and raced through a local shopping mall. The flash mob received some looks from shoppers but otherwise were left alone throughout their race. At one point in the video a banana was thrown like in the game in attempt to slow competitors. Somehow they avoided mall security, but were thwarted in the end. ksat.com

Sources: Kroger in bid to acquire Fresh Market

O'Reilly Automotive to add more than 200 stores in '16

Top 10 U.S. markets with greatest levels of flu incidence

Wawa and Wegmans to the rescue of Ursinus College students with stomach bug

High profits: Colorado marijuana sales approach $1 Billion

Quarterly Same Store Sales Results
Whole Foods Q1 comp's down 1.8% with sales up 3%
Advance Auto Parts comp's down 2.5% with total sales down 2.6%


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Felixstowe company director sentenced to 12 months
and ordered to pay over $45,000

The PayPal Global Asset Protection Investigations team assisted Suffolk Trading Standards, based in the United Kingdom, with their investigation into the affairs and arrest of Christopher Taylor. Taylor pleaded guilty to 15 counts of Trade Marks Act 1994 violations and five counts against the Copyright Designs & Patents Act 1988. Some of the trademarks affected included Land Rover, Ford Motor Company and Looney Tunes favourite, Tweety Bird. He was handed a 12 month sentence suspended for 18 months and ordered to pay $45,000; the agreed figure of his criminal benefit.

Read more here

For further information on PayPal GAP Team, email inquiries to lawenforcement@paypal.com.




Making a malware: Cyber criminals target Netflix users in black market scam
Cyber criminals are targeting Netflix users with malware and phishing campaigns designed to pilfer details to sell on the black market. Security firm Symantec explained in a new report how daredevil hackers are breaking bad and stealing account information from paying users before putting it up for sale. The hackers are using two methods, the first of which involves a malware campaign that tricks people into believing they've downloaded official Netflix software. Clicking on the dodgy file downloads a trojan in the form of Infostealer.Banload, which is capable of lifting sensitive information including banking details. "The files are most likely downloaded by users who may have been tricked by fake advertisements or offers of free or cheaper access to Netflix," Symantec's Lionel Payet said in a blog post. The second method is via phishing campaigns targeting users with dodgy emails. The attacker will attempt to redirect people to a fake Netflix website where they will be asked to input their credentials. theinquirer.net

Tax Fraud is Rampant - IRS systems are attacked 1 Million times a day
The Internal Revenue Service in January was the victim of yet another hacker attack, and IRS Commissioner John Koskinen acknowledges that more such attacks should be expected. "We have to recognize that this is going to be an ongoing problem," Koskinen testified at a Feb. 10 Senate Financial Services Committee hearing, adding that IRS systems are attacked or pinged 1 million times a day. "The caliber of the enemy we are facing is increasingly more sophisticated and more global. We're dealing with organized crime syndicates all around the world." On Feb. 9, the IRS said it identified and halted a January attack, generated by an automated bot, on its Web application that taxpayers use to produce personal identification numbers for electronic tax filings. Using personal information stolen elsewhere, the attackers used malware to produce electronic filing PINs so they could file for false tax refunds, according to an IRS statement. databreachtoday.com

Will IoT Be The Next Great Spying Tool?
The Internet of Things is going to change lives - at least, that's the way it's been billed so far. As the average consumer waits for their lives to become connected and controllable through nothing more than the smartphone in his or her pocket, they are more than likely thinking about the consumer electronics side of IoT - flashy smart thermostats, self-driving cars and more. However, while the public is dazzled by the improvements wrought by the impending IoT revolution, U.S. security experts are starting to discuss another potential use of an interconnected, communicative and data-driven world: spying.

Director of National Intelligence James Clapper recently delivered some surprisingly transparent comments on how the never-ending stream of data collected by an IoT world could make the tasks of surveillance, tracking and identification much easier for the nation's spies. "In the future, intelligence services might use the [Internet of Things] for identification, surveillance, monitoring, location tracking, and targeting for recruitment, or to gain access to networks or user credentials," Clapper said. pymnts.com

Boycott of VTech toys urged after hack
VTech electronic toys suffered a data breach last year where more than 6.3 million children's accounts were affected which gave the perpetrator access to photos and chat logs. Since then it has emerged that VTech's new terms and conditions state that parents must assume responsibility for future breaches. The news has resulted in Cybersecurity experts advising parents to boycott or at least be cautious of VTech's electronic toys because of how it has handled the hack attack. Despite this advice VTech says it stands by the new terms. retailfraud.com

Brown University Announces Executive Master In Cybersecurity Degree Program
IT leaders looking to acquire talented cybersecurity professionals can soon turn their heads in the direction of tiny Rhode Island, as Brown University has announced the launch of its Executive Master in Cybersecurity program. Enrollment for the advanced IT security degree program is now underway, with the program to kick off with the fall 2016 semester. The 16-month program "builds on the university's interdisciplinary excellence in cybersecurity, highly accomplished faculty and students, and practical, hands-on experience to produce visionary and confident leaders who understand the technology, human, and policy issues that form a successful cybersecurity strategy," the university notes. information-management.com

Facebook Steps Up Efforts Against Terrorism



Collaboration between Verisk's CargoNet Business and Multiple Law Enforcement Agencies Leads to Series of Recoveries and Arrests

JERSEY CITY, N.J., February 9, 2016 - Verisk Analytics, a leading data analytics provider, has announced that the Georgia Bureau of Investigation-along with other law enforcement agencies-has used the investigative support and cargo theft database of Verisk's CargoNet business to facilitate the arrest of multiple cargo thieves responsible for millions of dollars in cargo theft over the past several months. Those efforts also included the shutdown of one of the major cargo theft rings in North America.

The collaboration with CargoNet can be highlighted by multiple cases. Here are some specific details:

$500,000 Tobacco Recovery - While serving an arrest warrant, law enforcement investigators found a large amount of dunnage containing cigarillo shipping labels and a key and passcode to a local storage facility. Following these findings, CargoNet's senior crime analyst confirmed to the investigators the existence of a cigarillos theft in the CargoNet system, allowing for a search warrant to then be obtained for the unit. The search revealed approximately 750 cartons (15 pallets) of cigarillos identified as stolen in Winter Haven, Florida, during a cargo theft on July 24, 2015. The estimated retail value of the recovery is approximately $500,000. The South Florida Cargo Theft Task Force (SFCTTF) and the Georgia Bureau of Investigation (GBI) Major Theft Unit (MTU) played major roles in this collaborative effort.

Data and Analysis Lead to a Multistate Cargo Theft Ring Bust - CargoNet played a significant role in the arrest of the person charged with stealing two trailer loads of copper from Bremen, Indiana. CargoNet provided data and analysis to investigators involved in the investigation and united police agencies in New York, North Carolina, Missouri, Illinois, Texas, Florida, Indiana, Massachusetts, Georgia, Kentucky, and Tennessee. The arrest was significant because the individual was a leader behind the creation of several fraudulent trucking carriers.

Investigative Work and Use of Tracking Device Lead to Arrest of Group Directly Responsible for at Least Eight Cargo Thefts - CargoNet assisted in a year-long investigation that concluded in the arrest and recovery of a CargoNet member's stolen cargo. The recovery was the direct result of the member's use of a tracking device that led law enforcement to the stolen cargo. Following the recovery, law enforcement worked with CargoNet to link the recovered goods directly to eight other cargo thefts already in the CargoNet system.

Read more here.



Paul Fisher, Vice President Sales and Marketing for Bass Security, tells us how core values of accountability, continuous improvement and teamwork helped Bass Security grow from a small locksmith business in 1975 to a well-rounded leader in the retail security industry. As North America's only one-touch solution for loss prevention, new construction and facilities, Bass Security serves over 50 Fortune-500 companies and over 79% of the top retailers in North America.

Episode Sponsored By:

LPNN Quick Take #5

In this LPNN Quick Take, Joe and Amber talk with Denny Dansak, Senior Corp. Manager, ORC at The Kroger, Co. Listen as Denny briefly discusses the partnership on the case that won his team the NRF's Law Enforcement Retail Partnership Award. This 13 month investigation was initiated by Kroger, who partnered with the LA County Sheriff's Department and the FBI to help solve the case.

Solution Providers, have a video or commercial you want to publish? Contact us.

Mac's violent store robbery renews call for law to protect overnight clerks in Edmonton
Violent attack comes less than two months after two Mac's clerks died in separate robberies

An attack on convenience store clerk during an armed robbery where the employee was seriously hurt in north Edmonton early Monday is renewing a call on the Alberta government to protect late night workers.

"Yet another attack on a Mac's store worker is just an indication of how urgent the need is and how we simply can't wait any longer for action to keep these workers safe," said Gil McGowan of the Alberta Federation of Labour. McGowan said the province must make safety legislation for night workers a priority.

"There is a new session of the legislature set to start in a few weeks and we're hoping that some legislation designed to improve the safety of these workers will be based in this session."

In a written statement to CBC Monday night, Minister of Labour Christina Gray, she is working "on options to collaborate with businesses and employees" to better protect workers.

"Working alone is hazardous, and I think having an extra staff person could help, but I think again additional security measures, maybe in terms of limiting contact, protective glass, would be something to think about." cbc.ca

Canadian fashion retailers face tough outlook, but luxury brands poised to do well
Industry watchers say Canada's retail clothing sector is expected to slow in the coming few years even though the battle for luxury shoppers is revving up. The low Canadian dollar is going to put pressure on retailers' margins and force them to offset higher costs by hiking prices, perhaps by three to five per cent. "I don't think this is going to be a banner year," retail consultant Wendy Evans said in an interview. cbc.ca

Goodwill files for bankruptcy amid month of turmoil
Corporation locked out workers, had 'cash flow crisis' over the past month

Goodwill's Toronto-based operation has filed for bankruptcy following a month of turmoil at the corporation, which saw locked-out workers and what the corporation president earlier called a "cash flow crisis. Nakamura said Goodwill Industries of Toronto, Eastern, Central & Northern Ontario (Goodwill TECNO) is making the filing to preserve the assets of the corporation for its creditors, who are the corporation's former employees. cbc.ca

Apology issued after security guard tells veteran to leave Winnipeg mall
A Winnipeg shopping mall has issued an apology to a decorated Manitoba war veteran and aboriginal elder who was told to get out last weekend. Joseph Meconse, 74, said he and a friend sat down to tea in Portage Place's food court on Saturday when a security guard approached him and told him he had half an hour before he would have to leave. Meconse said he then went to get a plate of food and as he was eating, the guard returned and told him he had to leave immediately.

The incident prompted dozens of supporters to stage a rally in support of Meconse at the mall on Wednesday night. On Thursday, general manager David Stone said he wanted to extend "our most sincere apologies" to a man "who has proudly served our country." He said the mall has decided to do away with its 30-minute food court time limit, "given that our many members of our community use (it) as a place to meet friends." canadiansecuritymag.com

Fredericton security uncovers massive $250K+ per day online fraud
42.3 per cent of all digital advertising led to some sort of fraud

A Fredericton-based online security company has uncovered a multi-million dollar scheme to bilk companies that advertise online through Google and Twitter. The University of New Brunswick-based Sentrant Security Inc. discovered more than 200 apps in the Google Play store that were running invisible ads that were charged back to legitimate online advertisers.

"The scheme involves over 20 shell companies, 247 apps, affecting over 500,000 installs on consumer's Android devices," said a statement from Sentrant. "They're conducting a fraud by producing click fraud or false traffic ... into the digital advertising system," he said. In this case, the cost of the scam is estimated at about $250,000 per day, said Dillon, but that's just on one digital platform.

one digital platform. Sentrant conducted a study in June of 2015 and discovered 42.3 per cent of all digital advertising led to some sort of fraud, Dillon said. cbc.ca

Home Depot Canada Hiring Nearly 6000 Associates For Spring for their 182 stores


Organized retail thefts climb in Calgary, police warn
Police say criminals realize penalties are less than the drug trade so 'low risk, higher reward'

Organized retail theft in Calgary continues to rise, according to Const. Lara Sampson of the Calgary Police Service's organized retail crime unit. CPS announced last Thursday they had found $1.5 million of stolen goods in homes and in southeast storage facilities.

Sampson told Calgary Eyeopener host David Gray that this case is part of a growing network of organized retail crime where "everyone has a job." That's locating the property to steal, distracting retail staff, moving the stolen goods out of the store and taking it to a fencing location to exchange it for quick cash.

Sampson says the problem is growing because of word of mouth among criminal networks. What's happening is people are talking to other people in those organizations," she explained. The more they get away with it, the more you're going to spread that word ... when people figure out the science of how to do it, there's more people doing it."

Sampson added the Criminal Code lacks teeth when it comes to retail theft. "So that's where you're getting that rise because people are saying, low risk, higher reward," Sampson said.

Sampson said in the coming weeks, the Calgary police will release the names of the retail victims involved in last week's arrest. cbc.ca

Toronto: Police warn public about Identity Thefts after Fraud Lab discovered connection to Money Marts
The Toronto Police Service would like to inform the community about a fraud lab discovered as a result of a lengthy investigation which included mail theft and countless identity thefts at local Money Marts in Toronto. A number of items were discovered among the technology and computers in the Bloor Street East and Parliament Street area. Police would like to warn the public about growing concerns, due to mail theft, that have resulted in these types of identity theft investigations. Police want to stress that theft of mail has become an issue within the Greater Toronto Area. The Beach area of the city is one of the targets of this type of fraud and it is imperative that the community is warned about these predators. torontopolice.on.ca

West Shore: RCMP arrest suspect after Armed Robbery at Mac's in View Royal West Shore RCMP says video surveillance footage played a major part in the identification of a suspect in an armed robbery this week. A man entered the Mac's convenience store in View Royal early yesterday morning and produced a handgun before making off with an undisclosed sum of cash. The man, who is known to police, was arrested later in the morning near his home in Esquimalt. A search warrant was then executed on the residence and a firearm was seized. cfax1070.com

Calgary, AB: High River 7-Eleven robbery stopped as customer shoves suspect into door
RCMP in High River are looking for a man whose attempt to rob a store was thwarted by a bystander. The suspect entered the 7-Eleven convenience store on Monday night, pointed a knife at the cashier and demanded money. But a customer in the store intervened, shoving the suspect into a door. The suspect then took off on foot. cbc.ca

LaSalle, ON, CN: Four suspects hit Shoppers Drug Mart targeting Baby Formula
Local police are wondering if they're battling a black market for baby formula after a four-woman shoplifting team made off with $1,000 worth of the product from a LaSalle drug store Saturday. LaSalle police Monday released surveillance camera images of four women who made two trips each into the Shoppers Drug Mart between 8 p.m. and 8:30 p.m. Each of the women carried a reusable cloth shopping bag into the store and filled it with large cans of powdered formula. The women left the store without paying, then returned to shoplift more of the same item. The store's manager reported more than 20 cans missing. windsorstar.com

Surrey, BC: Female robbery suspect arrived in Mercedes, threatened clerk with Bear spray

Dauphin, MB: RCMP investigate an Armed Robbery; clerks lock themselves in the office

Narcotics stolen from St. John's drug store in Armed Robbery


In shops we trust: How online retailers can stay safe on the biggest shopping days of the year
Digital brands are under daily threat of possible breaches, hacks and spoofs but during the big seasonal shopping peaks such as Valentine's Day and Easter, those threats are heightened as more shoppers interact with online shopping sites.

There are a variety of risks that e-retailers should be aware of. Understanding the threat is step one in the battle against cyber criminals. Although new threats are developing all the time, being aware of the most common ones makes the risk easier to anticipate, recognize and prevent.

Domain Hijacking
"Domain hijacking", or DNS spoofing, is a type of attack against the Domain Name System (DNS), which modifies a domain name to redirect users to a different website. Retailers should use a domain name registrar with DNS Security Extensions (DNSSEC) which uses public key cryptography to digitally "sign" domain names and corresponding IP addresses so users are protected against forged or manipulated data.

DDoS Attacks
Today, hackers often combine different DDoS techniques in one single, sustained attack so it's important to be prepared. Protecting your network from such attacks can take considerable resources so many companies use dedicated mitigation services. The most successful are hybrid solutions which combine on-premises hardware and cloud-based traffic scrubbing.

System Overload
Surges in traffic are not always the work of cyber criminals. Pressure on a retailer's website can be caused by a genuine rush of visitors. Companies can make sure their website is ready for high traffic levels by load testing it before a big retail event.

Identity Fraud
Most retail fraud is now committed online and involves fraudsters using someone else's identity to make online purchases. With the growth in ecommerce, levels of online fraud have soared. Using a reputable fraud detection and data validation service makes it easier to ensure requests are legitimate. Validating the customer's identity means customers and retailer are protected from the threat of identity fraud. retailfraud.com

Online jewelry retailer, Blue Nile, continues leap into brick-and-mortar

Top 8 complaints about mobile shopping reveal persistent issues

Hannaford expanding online shopping service with 25th "Hannaford To Go" store pick-up



Coming Monday: The GAP Outsmarts Organized Retail Crime - An Interview with Nelson Harrah, Director of ORC, Gap Inc.

Nelson Harrah, GAP, Inc.'s Director of Organized Retail Crime (ORC) for the past 11 years is very proud of his team! This Loss Prevention Professional and his team have routinely dealt with violent habitual offenders to sophisticated ORC organizations, but what he is most proud of is the ORC training that he and his team have been able to provide for law enforcement.

Read the full story by Amber Bradley next week on the D&D Daily!

Menifee, CA: $200,000 Silver theft prompts arrest of coin store employee
Corrina Elizabeth Conway was arrested at 12:56 p.m. Tuesday and booked for investigation of grand theft, embezzlement, and possessing stolen property, jail records show. The case began Jan. 15 when deputies learned of thefts at Sun City Coin in Menifee. "An employee had stolen silver coins and silver bars from a safe inside the store," Sgt. Curt Harris said in a written statement. Burglary detectives found evidence that Conway had been embezzling silver for the past year. pe.com

Lady Lake, FL: Bed, Bath & Beyond manager accused of stealing $11,000 of merchandise, reselling it on eBay
The investigation was initiated when Bed, Bath & Beyond's cyber security and investigative unit noticed eBay sales that were suspicious in that items were being sold from its product line. The eBay account from which the items were being sold was linked to the manager of the store at Village Crossroads shopping center, 33-year-old Jamie Lynn Deske of Lady Lake. A subsequent undercover purchase showed that the merchandise associated with Deske's eBay account matched the serial number of a product from the local Bed, Bath & Beyond store. On Feb. 3, a corporate representative of Bed, Bath & Beyond confronted Deske at work and she admitted taking more than $11,000 in merchandise from the store between January 2014 and January 2016. villages-news.com

Chino Hills, CA: Three Sought for Shoplifting $4,000 in Merchandise From Victoria's Secret
Police were searching Wednesday for three people wanted for shoplifting nearly $4,000 worth of merchandise from a Victoria's Secret store in Chino Hills. Surveillance photos distributed by the Chino Hills Police Department show three people wanted for shoplifting at a Victoria's Secret store. The thefts occurred on Tuesday, Jan. 12, 2016, at a store located in the 13000 block of City Center Drive, according to a news release from the Chino Hills Police Department. ktla.com

New York City: Teams of thieves that target high-end ice cream, threatens City's Häagen-Dazs Supply
Thieves lifted hundreds of cartons of Häagen-Dazs worth more than $1,000 from two Duane Reade stores within minutes of each other on Saturday, police said, pointing to the possibility of some kind of organized dairy theft ring. Two suspects snagged 66 containers of Häagen-Dazs valued at $375.54 from a refrigerated display case at a midtown Duane Reade and walked out of one store at 10:45 a.m. Just a few minutes later, at about 10:51 a.m., two suspects stole 224 containers of the same brand valued at $712.32 from another Duane Reade in the same area, police said. It's unclear whether it was the same two suspects in both stores, but there were other Duane Reade thefts involving Häagen-Dazs last fall. Police did arrest a suspect this week who had been allegedly working with a crew of younger men to steal ice cream as well. dnainfo.com

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Death of Polk Walmart Shoplifting suspect Ruled a Homicide
The suspect died after he was chased by Lakeland Walmart employees. Detectives with the Lakeland Police Department are investigating Kenneth E. Wisham's death. Wisham, 64, died at Lakeland Regional Health after being transported there in critical condition on Feb. 7. At 3:05 a.m. on Feb. 7, police responded to a call about a suspected shoplifter in custody outside Walmart. While on their way to the Walmart, police received another call from dispatchers saying the suspect was not breathing and CPR was being performed on him by Walmart employees. Police arrived and performed CPR on Wisham until EMS crews arrived. The crews continued CPR and transported Wisham to the hospital. Investigators say Wisham had tried to steal $380.74 worth of DVDs by putting them into a shopping cart. He was confronted by Walmart employees when he tried to leave the store. Wisham ran off and the employees chased him. "At some point his pants caused him to fall, and he fell to the ground and he was apprehended and taken into custody shortly thereafter they realized he wasn't breathing and that's when they began CPR. The Lakeland Police Department says its Violent Crimes Unit will investigate Wisham's death as a homicide because Wisham died during the commission of a crime. Walmart suspended the employees involved and released a statement on Wednesday. wivb.com

Richmond, CA: Argument Leads to Shooting Outside Hilltop Mall in Richmond, Charter School Placed Under Lockdown
Police investigate shots fired inside Hilltop Mall. Police yesterday were investigating a report of shots fired outside a Richmond shopping mall. The incident happened at around 12:28 p.m. on the second floor of the Hilltop Mall. Richmond Police said two groups inside a store in the mall got into an argument that spilled into the parking lot. Two suspects in one of the groups fired six shots at the other group, striking two vehicles with one round each. None of the members of the other group, who did not return gunfire, were reportedly struck by the bullets, Hill said. Both groups fled prior to the arrival of officers and remain at large, he said. Hill said the incident was never an active shooter situation and the mall was not placed on lockdown, although a nearby school was briefly. nbcbayarea.com

Columbus, OH: Police shot and killed man with a Machete; 4 customers injured during restaurant attack
Columbus Police say a man came into the restaurant and began hacking people with a machete, sending four of them to area hospitals and critically injuring at least one. He was shot and killed by police after they tracked him down about 5 miles from the restaurant. Sgt. Weiner said the man first came into the restaurant about 5:30 p.m. and talked with an employee. It's unclear whether it was an argument, but he returned about a half-hour later with a machete and attacked a couple eating dinner. dispatch.com

Myrtle Beach, SC: Woman charged in Wal-Mart biting finger off an LP Agent sentenced to 30 days; pending more charges
Carolyn Elizabeth Wright, 23, pleaded guilty this week to assault and battery, third degree; and shoplifting. Wright was sentenced to two 30-day sentences to be served consecutively Wright is still facing a felony charge of assault and battery, first degree, which is pending in Horry County Circuit Court. The charges stem from an incident that occurred Jan. 10 at the Myrtle Beach Wal-Mart on Seaboard Street. According to the police report, the suspect tried to shoplift several intimates from the store and bit off part of a loss prevention officer's finger when confronted. myhorrynews.com

Jeffersonville, GA: Former Academy Sports Distribution Center workers charged with Smuggling out Gun Parts
Three former employees of a Twiggs County sporting goods warehouse face federal charges alleging that they conspired to steal guns by hiding them in their clothes. Harold Dinkins, 31, Vincent Allen, 27, and Joshua Milner, 27, all of Macon, were each indicted Thursday on charges of conspiracy to steal firearms. Dinkins also was charged with theft from a federal firearms licensee and possession of stolen firearms. The men, then employees of the Academy Sports Distribution Center in Jeffersonville, allegedly removed six rifles from a pallet that had been unloaded from a semi-trailer on Aug. 14, 2013. macon.com

Macy's Loss Prevention agent sprayed with mace in struggle for $3,000 in purses
The scuffle that would lead to felony charges began inside the Macy's in Greensburg when a security officer saw someone familiar. He observed a female walking into the store that they believed had committed purse thefts a couple weeks prior. Investigators say the woman went right to the purse section and started loading them in to plastic bags she brought with her. "There was another male individual that had come into the store shortly after she had entered and the two met up and she in turn passed the bags full of the stolen purses," said PA State Trooper Limani. Police say Kevin McKissick was that man. With an estimated $3,000 in stolen purses in the bags, police say McKissick went to leave the store. A Macy's loss prevention officer tried to stop him and that's when things got violent. cbslocal.com

Goshen, IN: MC Sports Armed Robbery suspects' trial starts Feb. 29
According to court files, at least three men entered the sports store at 4024 Elkhart Road, ordering the 11 people in the store to the ground before binding them with cable ties. The three men face multiple charges, including robbery while armed with a deadly weapon and criminal confinement. A fourth suspect, Willie P. Jackson, was sentenced to 40 years in prison in September after pleading guilty to eight charges, including robbery, criminal confinement and conspiracy to commit a crime.  elkharttruth.com

Philadelphia, PA: Woman evades Macy's Loss Prevention, abandons child after $1,400 theft
The incident happened around 6:10 p.m. Thursday at Macy's in Center City. Police say the 27-year-old woman was apprehended by store security for retail theft. She is accused of stealing $1,400 worth of merchandise. The woman, who was accompanied by her 3-year-old daughter, was handcuffed and detained, police say. However, police say, she was able to free herself from the handcuffs and escaped the room, leaving her daughter behind. Security notified police and the child was taken to DHS. The woman is still at large. 6abc.com

Atlanta, GA: Feds' latest Georgia prisons sting leads to 49 arrests
They agreed to protect drug smugglers and believed that in their state-issued uniforms, they'd be able to avoid police. In exchange, the Georgia Department of Corrections officers would pocket cash earned from the bribes, according to federal investigators. But the FBI was already a step ahead and conducting an undercover investigation into corruption in Georgia's prison system. That crackdown continued Thursday when federal and state authorities arrested 46 current and former guards, two civilians and one inmate on drug and bribery charges. All together, approximately 130 people have been charged in the extensive operation, including prison employees, inmates and outside co-conspirators, according to investigators. myajc.com

Boston, MA: Three Robbery Suspects Were All Wearing Court Ordered GPS Devices
It didn't take Boston police long to track down three suspects in an armed convenience store robbery. Authorities say the men were all wearing court-ordered GPS devices for unrelated cases, which placed them inside the Dorchester store and allowed investigators to track them to an apartment a block away. Police say the suspects entered the store at 6 p.m. Wednesday. All three wore masks and one had a gun. They made off with cash and cigarettes. abcnews.go.com

Dallas, TX: NBC 5 Investigates - DFW Leads Nation in Cargo Thefts
An NBC 5 Investigation found Dallas-Fort Worth is now one of the worst spots in the country for cargo theft. New video lifts the veil on the shadowy world of thieves who target big trucks. Some of the stuff they're stealing could wind up on the dinner table or medicine cabinet, raising big safety concerns. Investigators agreed to give NBC 5 Investigates access to photos and videos showing the scale of these crimes, how they costly they can be and why police in Texas are struggling to keep up. nbcdfw.com

UK: Shoplifter caused $130,000 of flood damage at Leeds stores; set off Sprinkler System trying to escape
A shoplifter caused almost $130,00 worth of damage when he set off a sprinkler system in his bid to escape after he was caught stealing perfume from a Debenhams store. Joshua Webster used a cigarette lighter to activate the sprinkler after security staff locked him in a secure area while police arrived. Leeds Crown Court heard Webster climbed on a table and held the naked flame against an alarm. He then punched a hole in the ceiling, climbed into the ceiling void and reached a fire escape to get out of the building. He has 92 previous convictions for 44 offences. yorkshireeveningpost.co.uk

Dothan, AL: 2 charged after Denny's / Flying J Travel Place employee hit while fleeing theft scene

Albuquerque, NM: Man gets 1 ½ years in Prison for sentence in ATM skimming device case

Bartlesville, OK: Car plows into UPS store

UK: Wantage, England: Shopkeepers 'terrorised' by rising tide of teen thieves and thugs

Zales in the Easton Town Center, Columbus, OH was the victim of a 2 person Distraction Team theft on 2/12, merchandise was valued at $3,100

AT&T - Hilltown, PA - Armed Robbery
Blue Grass Auto - Lexington, KY - Armed Robbery
Boost Mobile - Jacksonville, FL - Armed Robbery
Circle K - Douglas Co, GA - Armed Robbery
Cumberland Farms - Attleboro, MA - Armed Robbery
Discount Smokes - Louisville, KY - Burglary
Dollar General - Paducah, KY - Armed Robbery
Family Dollar - Huntsville, AL - Armed Robbery
Jackson's - Chubbuck, ID - Armed Robbery
R& J Pharmacy - Appleton, SC- Burglary
Sam's Club - Idaho Falls, ID - Burglary
Scotchman - Spartanburg, SC - Armed Robbery
Sophia's Jewelry - Springfield, VA - Armed Robbery
7-Eleven - Millbrae, CA - Burglary
7-Eleven - Hampton, VA - Armed Robbery



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Do Nice Managers Get Respect?
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Being too close to the trees to see the forest is an expression that also fits not appreciating the role you play on your own team. With the needs of the day seemingly always taking priority, it's difficult for some to step back and truly see the value you can add to your own team. Realizing it and accepting the responsibility as a team member is half the battle. But doing something with it and truly adding value is what helps the team win the game. Every group, every department is in fact a team and every member plays a vital role towards the success and the survival of that team. That's why that old expression - One for all and all for one - took such a hold in literature. Because it is that simple. The hard part is taking responsibility for it.

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