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February 17, 2014


The LP Industry's #1 News Source - Informing, Educating and Instilling a sense of community

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News Brief - Sponsored by WG Security Products

Ken Warfield was named Vice President of Asset Protection for Regis Corporation.  Ken was previously the Director of Loss Prevention & Security at Price Chopper Supermarkets before taking this new role. He has also held a variety of leadership positions in the loss prevention industry such as Director of Loss Prevention Area 2 and 3 for CVS Caremark Corporation, Loss Prevention Consultant/Director for Ratner Companies, and District Loss Prevention Manager for The Home Depot. Ken earned his Bachelors of Arts in Criminal Justice from Mount Saint Mary's college and earned his Masters in Counseling from Southeastern. Congratulations Ken!

Shannon Hunter was named Director Loss Prevention Operations & International for Office Depot, Inc.  Shannon was previously the Director, Corporate Loss Prevention Operations for Office Max before acquiring this new position. He has worked with the Office Max Loss Prevention team for over twelve years, first as their District Loss Prevention Manager, and worked his way up the ladder to become a Senior District Loss Prevention Manager, Territory Loss Prevention Manager, and a Manager, Corporate Loss Prevention. Shannon was also a Loss Prevention Manager for Montgomery Ward, Sears, Roebuck and Co., and also Venture Stores. Shannon earned his Bachelor of Science degree in Business Administration with a concentration in Management from Truman State University.

Serial returners have all kinds of strategies and so do some retailers
These days, shoppers are playing faster and looser, experts say. Serial returners have been conditioned by a culture of retail discounting and tight economic times. And the Internet has opened up new opportunities for testing the limits of retail return policies. At times, the activity amounts to flat-out fraud. Sham returns involving stolen merchandise, items bought with fake money and doctored e-receipts cost the industry $8.8 billion last year, affecting nearly 95 percent of retailers, according to the National Retail Federation. But there's also a mushrooming undergrowth of not-quite scams and ethically hazy work-arounds -- tricks that regular customers pull to save some money. Spending a minimum of $50 to get a free gift and then returning everything but the gift. Scouring aggregator websites for online coupon codes intended only for a retailer's email subscribers. When buying discounted items that are final sale, asking for a gift receipt just in case -- that way, the product can be exchanged later for store credit. But some retailers are finding ways to block sly shoppers. Nearly three-quarters of retailers now require customers returning items with no receipt to show identification; 12.3 percent mandate ID even with a receipt -- both up from 2012, according to the National Retail Federation. Starting last year, dresses priced at $150 or more at Bloomingdale's are tagged with visible black plastic markers that, once removed, prevent the item from being returned. Outdoor-goods retailer REI plans to begin applying an updated return policy in June, requiring customers to bring back merchandise within a year of purchase instead of allowing them the lifetime of the product to change their minds, as it had done. Increasingly, retailers are also profiling their customers, training extra eyes and employing algorithms to identify problem customers, email addresses or devices, said Avivah Litan, an analyst with Gartner. Retailers are turning to services that track returns made without a receipt, then forbidding flagged customers from making receipt-free returns for a probationary period. Home Depot spokesman Stephen Holmes said that doing so enables the retailer to "identify patterns, connecting returns to store credits and building out a pattern of abuse and then taking action on that." But much of the retail industry has been hesitant to fight back. Many chains keep their return policies loose, and some are even relaxing them. Others accept behavior such as "wardrobing" -- in which customers buy an item, use it and then return it -- as a hazard of doing business. Some 62 percent of retailers told the National Retail Federation that they experienced that switcheroo last year. Online, as many as one-third of items purchased are returned, according to retail consultancy Kurt Salmon. (Source

Target computer security staff raised concerns two months before breach
Target Corp.'s computer security staff raised concerns about vulnerabilities in the retailer's payment card system at least two months before hackers stole 40 million credit and debit card numbers from its servers, people familiar with the matter said. At least one analyst at the Minneapolis-based retailer wanted to do a more thorough security review of its payment system, a request that at least initially was brushed off, the people said. The move followed memos distributed last spring and summer by the federal government and private research firms on the emergence of new types of malicious computer code targeting payment terminals, a former employee said. The suggested review also came as Target was updating those payment terminals, a process that can open security risks because analysts would have had less time to find holes in the new system, the employee said. It came at a difficult time—ahead of the carefully planned and highly competitive Black Friday weekend that would kick off the holiday shopping period. (Source

How the Target data breach could boost mobile payments
Following Target’s recent data breach, the retailer announced plans to speed up its transition to the chip-based payment standard called EMV, a move that could give mobile payments a boost. The transition to EMV, which uses chip-based cards and requires special terminals and readers necessary for processing, has been slow in the United States compared to many other markets, where it is already commonplace. However, because EMV promises enhanced security attributes over magnetic stripe cards, some U.S. retailers have new found enthusiasm for installing the necessary hardware, with expectations that many will also install the contactless readers needed for NFC-based mobile payments at the same time. (Source

Retailers and Banks Create Partnership to Protect Credit Card Data
NRF and other trade associations representing retailers joined with the banking industry this week to form a new coalition to fight criminals who hack into computer systems to steal consumers’ credit and debit card numbers and other data. The partnership, announced on Thursday, will examine ways to share more information, improve card security and maintain the trust of customers. The group is made up of NRF and a dozen other associations representing bankers, retailers, shopping centers, supermarkets, restaurants and hotels. Over the next several months, participants will look at solutions ranging from technological innovations to a uniform national data breach law. The partnership will focus on exploring paths to increased information sharing, better card security technology, and maintaining the trust of customers. Discussion regarding the partnership was initiated by the Retail Industry Leaders Association (RILA) and the Financial Services Roundtable (FSR), joined by the American Bankers Association (ABA), the American Hotel & Lodging Association (AH&LA), The Clearing House (TCH), the Consumer Bankers Association (CBA), the Food Marketing Institute (FMI), Independent Community Bankers of America (ICBA), the International Council of Shopping Centers (ICSC), the National Associations of Convenience Stores (NACS), the National Grocers Association (NGA), the National Restaurant Association (NRA), and the National Retail Federation (NRF). The participating trade associations will form working groups made up of themselves, member companies, and other stakeholders. The working groups will be focused on increasing threat information sharing, innovative technologies that adds safeguards to protect consumers within the payment system and other areas like national data breach laws. While this forum will serve as an effective way for the industries to discuss areas of agreement, equally important, this forum will be a platform to discuss areas of disagreement and seek solutions. (Source

Brookstone considering Bankruptcy to seal sale

Valentine’s Day online shopping up 8%

Cyber security experts face big challenges in wake of Target breach

Tops Markets joins the LPRC team

Tablet transactions top $28 billion in 2013 - more than five times 2012 revenue

Nike adds new Director Digital Loss Prevention position to LP pyramid
As the leader of Nike’s Digital Loss Prevention efforts, the position will provide leadership for the global fraud risk management function in Nike's digital business. They will be responsible for ensuring Mike's resources are properly aligned to the execution of key priorities, as they develop and implement ecommerce risk management strategies to appropriate tolerance levels based on advanced data analytics and trends. The executive will maintain industry knowledge of ecommerce fraud trends, performance drivers and the latest developments in fraud protection tools and make recommendations for necessary investments in fraud prevention solutions and strategies in our digital business. (Source

Quarterly Same Store Sales Results

VF Corp. Q4 sales up 8% with full year revenue up 5%
GNC Q4 domestic corporate stores up 5% with revenue up 8.6%
Burger King Q4 up 1.7% with revenue down 34%
Cabela's Q4 down down 3.5% with revenue up 3%

Last week's most popular news article --

Amber Alert issued after carjacking, kidnapping at a Safeway store in Oakland, CA; suspect had an earlier altercation over possible shoplifting  An Amber Alert was issued Tuesday after a carjacking and kidnapping of a 13-year-old girl and adult was reported near a Safeway store on Redwood Road in Oakland. Police are still desperately searching for a red sedan and two people inside who are believed to have been kidnapped at knifepoint from the parking lot. The car the suspect is believed to be driving is a red sedan with California license plate 6JFM648. The suspect was inside the store just before 1 p.m., when he drew the attention of store employees who thought he was trying to shoplift. The man argued with a clerk and ran from the supermarket with a knife in hand and then jumped into a sedan at the Safeway on Redwood Road at Highway 13. (Source

2014 FMI Asset Protection Conference
March 9-12, 2014 Jacksonville, FL

Participate in interactive workshops & roundtable discussions, get inspired by the industry’s leading experts, and gain tools and resources to protect your companies bottom-line. This annual event incorporates key learning's and education from FMI's Loss Prevention, Safety and Risk Management components.  Register here today!  Interested in becoming a sponsor? Click here.






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Coming Monday!

Feb. 17 -
The D&D Daily "Live in NYC" 2014 - full broadcast

Feb. 24 -
"ORC in the Retail Industry" featuring
Scott Sanford, Barnes & Noble

Feb. 27 - Checkview,
Nicholas Khalil, CEO

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MO. 2013 2014 %ñò
Jan 385 374 .03%ò
Feb 310    
Mar 294    
Apr 377    
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Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here


LPNN - Loss Prevention News Network

D&D Daily "Live in NYC" - Full Broadcast
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The Loss Prevention industry's first-ever live broadcast. With over 2,000 viewers and great Guests, Cast and Crew, the D&D Daily's "Live in NYC" event covered timely subjects and delivered valuable information for the LP viewers. MC’ed by two dynamic and absolutely energized industry executives, the event was a huge success and showed how the Daily continues to lead the way in "Educating, Informing & Instilling a Sense of Community" for the LP industry.

Visiting with LP Leaders of various Solution Providers, Retailers, Academia, and Trade Associations, the sessions covered a wide array of timely and critical subjects that can have an impact on your career and add value to your performance. Watch it here.

Interview Sessions Include:

WG Security Products - (5:12)
"ORC in the Retail Industry" - (21:22)
"Internal Growth - Positioning Yourself for Promotion" - (46:13)
"It's a Mutual Investment" - (1:06:57)
"Emerging Loss Prevention Issues: Training is Key" - (1:29:49)
"North America's Conversion to IP" - (1:49:33)
"Taking an AP Team & Program to the Next Level" - (2:09:33)
"The Impact of IT Monitoring on Employee Theft and Productivity" - (2:33:08)
"The New Customer Bill of Rights" - (3:07:44)


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The Holy Grail of Safety: A Single, All-Encompassing Safety Leading Indicator
In regards to safety, there is a single leading indicator that stands above the rest with regard to its ability to explain and predict workplace injuries! A research study conducted in partnership with a team from Carnegie Mellon University found that 75% of the variation in the frequency of safety incidents can be explained by the information derived from safety inspections and observations. This team was also able to build a computer model that can predict future incidents with accuracy rates as high as 80-97%! How did they accomplish this? They are simply using inspection and observation data! Make use of this to ensure your team is operating a world-class safety function! (Source

Seeking Safety in Numbers: Do Consumers Think And Choose Differently in Crowded Stores?  In a series of studies just published in the Journal of Marketing Research, assistant professor of marketing for the Wisconsin School of Business and his colleagues from the University of Kansas and University of Toledo explored a common environmental cue that had been given little research attention: the crowdedness of the environment and store. This research shows that the personal-space violations that occur in crowded stores result in individuals adopting a fight or flight response! (Source



Walmart Shooting Leaves 1 Dead In Chandler, Arizona Sunday afternoon  Police said an argument led to a fatal shooting at a Walmart in Chandler on Sunday afternoon. Kyle Wayne Quadlin, 25, of Chandler, and Kriston Charles Belinte Chee, 36, got into an argument at the store's service counter just after 4 p.m. that escalated to a physical fight, said a Chandler police spokesman. Quadlin told police he was losing the fight and said he "was in fear for his life" so he pulled a gun and shot Belinte Chee, the spokesman said. Belinte Chee was taken to an area hospital in critical condition and later died from his injuries, the spokesman said. Quadlin fled the Walmart at 800 W. Warner Rd. but was later contacted and interviewed by officers, the spokesman said. He added that Quadlin was being cooperative. Quadwin was not booked into jail and the case is pending review by the Maricopa County Attorney's Office, the spokesman said.  (Source

Shots rang out at Gallery at Military Circle Friday afternoon in Norfolk, Va.  Karen Parker-Chesson with the Norfolk Police Department said officers were dispatched to the mall around 1:10 p.m. for a report of a male gunshot victim. She said several males were involved in a fight when one person took out a gun and shot a man. Parker-Chesson said several suspects were taken into custody and the victim was taken to Sentara Norfolk General Hospital with injuries that were not life-threatening. (Source

Feds: Borgata smash-and-grab part of high-end multi-state robbery spree - Robbery crew hit for over $1M  Officials have charged four with a multi-state smash-and-grab robbery ring that targeted high-end jewelry stores. From New York to Virginia the four planned sophisticated heists during business hours with hammers, store layouts, locations of merchandise, and getaway cars. The four operated for over 7 months stealing over $1 million in merchandise. (Source

Since late December, police investigate 8 armed robberies in Mooresville, N.C., most in the vicinity of I-77/Exit 36  Aware that some business owners and retail employees may be nervous about the number of armed robberies in Mooresville over the past two months, the Mooresville Police Department’s Community Resource Unit is introducing six Business Safety training courses. The first is on Feb. 17 from 12-12:45 p.m. at the MPD. (Source

Orlando man steals $500,000 from credit card companies - processing fake credit-card returns  31-year-old Daryl Ali used information from existing businesses to create merchant accounts — bank accounts that allow businesses to accept payments from customers using debit and credit cards — for phony businesses. After the accounts were created, Ali used them to process fake credit-card returns. When the credit-card companies processed the returns and deposited money into the accounts, Ali withdrew the cash or moved the money to other accounts, agents said. Ali kept the scheme going for more than seven months before his arrest last week. The investigation was launched after a complaint from American Express. (Source

Bulgarian hacker sentenced to 6 yrs 3 months in Fed. prison for $130,000 skimming operation in Virginia Beach  Marinov used “skimmers” on five ATMs in 2011 in Virginia Beach and Henrico County to steal card information from 262 people. The scheme netted more than $130,000 before a skimmer fell off a Beach ATM, alerting authorities to what was happening. The banks reimbursed their customers. (Source

$5,000 reward offered for capture of thieves who stole guns from Bass Pro Shop in Independence, Mo.  An undetermined number of guns are now in the wrong hands after thieves broke into the Bass Pro Shop. Officers received the call triggered by the burglar alarm at about 3:20 a.m. When they arrived on the scene, they found broken glass and called Bass Pro management, who checked their inventory and determined several guns were taken. Authorities said all the guns were long guns. No one was hurt in the burglary and police say no employees saw the burglars. (Source

Shootout Mayhem during robbery at Family Dollar Shop in Houston; 3 arrested after gunfire  A Family Dollar store in Houston was the location for an intense shootout between cops and robbers. Although the police officers failed to hit their intended targets, they eventually arrested three robbery suspects. According to the Houston Chronicle, "Police arrested three suspects after robbers exchanged gunfire with officers during a store holdup in northwest Houston. The gunmen fled and eluded police for about two hours until their capture. (Source

New Orleans Sheriff's deputy fires gun at robbery suspect at Algiers, LA Walmart  An Orleans Parish Sheriff's deputy fired his gun at a robbery suspect in the parking lot of a Walmart in Algiers, said Philip Stelly, a spokesman for the sheriff's office. The incident took place around 2 p.m. at the Walmart at 4001 Behrman Place, the suspect went into the store, implied he had a weapon and demanded money from several of the store cashiers. The suspect then got into a car, and began to drive away. The deputy then fired shots, two of which hit the driver's side door of a car in the parking lot. The suspect also tried to run the deputy over with the car. (Source

Portland, ME woman said she was armed with an explosive device, charged with robbery of Walgreens pharmacy  A Portland woman is accused of threatening to blow up a Walgreens store unless a store employee gave her drugs. Portland police said they arrested and charged the woman with robbing the Walgreens pharmacy in Portland on Sunday morning. Lt. James Sweatt said Elisabeth Sanborn, 34, of Portland entered the pharmacy at 9:02 a.m. and asked an employee for prescription drugs, indicating that she had an explosive device. She left with an undisclosed amount of prescription drugs, police said. At 10:59 a.m. Sanborn returned to the Walgreens store and was arrested on a charge of robbery. (Source

Authorities Search for Suspect in a Dollar General Armed Robbery, Kidnapping in Richland County, SC  Authorities are searching for a man they say robbed a Dollar General on Two Notch Road and held an employee with a knife to her throat on Saturday. Richland County Sheriff's Department says a man entered the business around 9 p.m. Saturday, held an employee with a knife, and demanded money. The suspect escaped with an undetermined amount of money. Deputies located evidence following the trail of the suspect, and have a potential suspect identification. No injuries are reported. (Source

Police break up large fight at Potomac Mills Mall in Woodbrigde, VA
A large fight at Potomac Mills mall Saturday night led to a rampant rumor of an "active shooter," but police say it appears no shots were fired. The call went out before 7 p.m., with reports of large crowds and shots fired in the food court. Police responded en masse, dispersing the crowd. Prince William County police spokesman Jonathan Perok said they found no evidence that any shots were fired. (Source

Genoa Township, OH Police Searching For Armed Robber of a Home Depot According to police, the suspect was armed with a knife when he entered the Home Depot store on Maxtown Road and robbed it at about 7:30 p.m. Saturday. Officers say there is no information regarding who he approached or what amount of money, if any, was stolen from the store. (Source

Walmart employee steals $2,000 from store & replaced it with counterfeit in Nashville

Britain's most 'notorious armed robber' carries out series of robberies while on day release from life sentence

Broward County, Fla., store owner of 'Imports by Lili" busted selling counterfeit apparel

China raids Shanghai's most famous fake markets and seizes 12,000 counterfeits

Suspect in 10 robberies in Louisville, KY shot himself after being pulled over

Zales Outlet in Cabazon, CA hit with a Grab and run of a nearly $10,000 engagement ring; Suspect also believed to have hit another jeweler in Palm Desert, CA

Armed robbery reported at George market, Wash, Thursday night
Rash of mini-warehouses being burglarized in Cleveland, Tenn.
2 shot in Port Richmond, PA., robbery
Family Dollar clerk and customer assaulted by armed robber Sunday in Greenhill, Tenn.
Phoenix police looking for suspect who robbed three retailers
W. Gulf Bank Rd – Armed Robbery – Houston, TX – off-duty police officer shoots, kills suspect
Belfast Street – Armed Robbery – New Orleans, LA – office resp. to shoplifting at Conv. Store shot, killed suspect
Circle K – Fort Meyers, FL – 2 suspects fled with cash, no injuries
Circle K – Armed Robbery – Chula Vista, CA – no injuries reported
Clark Station – Armed Robbery - Lacrosse, WI – employee was pushed, but uninjured
Country Farms – Armed Robbery – Delaware –no injuries reported
Cumberland Farms – Armed Robbery – Boston, MA – suspect arrested
Dunkin Donuts – Armed Robbery - Folks Township, PA – suspect arrested and charged, no injuries
Fast Track – Burglary - Corbin, KY – Tri- county search for suspect in 6 burglaries
GameStop – Armed Robbery – Ocala. FL – suspect stole cash, no injuries
Honeyland Farms – Armed Robbery – Springfield, MA – 2 suspect being sought, no injuries
La Frontera – Armed Robbery - Baton Rouge – suspect demanding cash, no injuries
Mays Drugs- Armed Robbery – Tulsa, OK- suspect fled empty handed, no injuries
Mini Food Mart – Armed Robbery - Hyannis, ME – 2 suspected arrested
Rite Aid – Armed Robbery – Cottonwood, Hts, UT – suspect demands cash at gunpoint, no injuries
Shell - Burglary – New Castle, DE – Police believe the 2 suspects committed 4 burglaries in area
Sparky’s – Armed Robbery - Battle Creek, IA – armed suspect demanded cash, no injuries
U.S. Bank inside Safeway – Armed Robbery – Morgan Hill, CA – suspect arrested in front of CVS store
Value Pawn –Armed Robbery – Hollywood, FL – 2 suspects focused on jewelry theft, no injuries
Waffle House- Armed Robbery - Fort Meyers, FL – 2 men fled with cash, no injuries
Walgreens – Armed Robbery – Columbus, OH – 2 suspects demanding cash, no injuries
Walgreens – Armed Robbery - Westbury, NY – at opening, employee forced at gunpoint to open store and safe, no injuries
7- Eleven – Robbery - Seattle, WA – suspect believed on drugs tried to open register; suspect arrested
7-Eleven – Armed Robbery- Worchester, MA – 2 masked suspects poss. tied to 2nd 7-11 robbery within an hour in area




Gus Downing, Publisher & Editor of the D&D Daily, Announced as Keynote Speaker at Upcoming LAAORCA Conference

The Los Angeles Area Organized Retail Crimes Association (LAAORCA), the biggest retail LP/police partnership organization of its kind in the United States, will host its 5th annual conference in Pasadena, California, on Thursday, March 6, 2014 from 8 a.m. to 4 p.m. at the Pasadena Convention Center. The event's theme this year is "Walking in the Shoes of our Partners" and will feature a slew of exciting, informative topics for both law enforcement and retail Loss Prevention professionals alike.

The keynote speaker headlining LAAORCA's premier conference this year will be Gus Downing - President, Publisher and Editor of Downing & Downing and the D&D Daily. His speech will focus on Organized Retail Crime, as he discusses where the industry is going and what you need to do to help lead the way. As North America's leading Loss Prevention Headhunter for the last 30 years, Gus will talk about the growing problem of ORC and how it impacts your career long-term. With ORC increasing, mobile payments at the door, online pickups expanding and counterfeit goods exploding, the role of Loss Prevention is changing as fast as the retail space. This timely discussion will cover all of the above and more - as the LP Executive of tomorrow will look totally different than the one today.

Below is a full list of speakers scheduled for the event:

Keynote Speaker: Gus Downing, Publisher and Editor of the D&D Daily, President of Downing & Downing
Mark McClish- Statement Analysis - Advanced Interviewing Concepts.
Deputy City Attorney Travis Austin, LA City Attorney's Office-Civil Litigation.
Deputy City Attorney Kevin Gilligan, LA City Attorney's Office- Counterfeit Abatement Prosecution.
Mr. Grant Moore- Investigations Utilizing Smart Devices.
Eric Shen, U.S. Postal Inspector- Identity Theft.
Sgt. Ostojic, Polk County Florida Sheriff's Department, Organized Retail Crime Alliance.
Sgt. Seifert, Las Vegas Metropolitan Police Department RAPP Team- Organized Retail Crime Partnership.
Rick Serrato, Serrato & Associates- Gang Impact on Organized Retail Crimes.
Mike Swett- Organized Retail Crime Investigations & Search Warrant Preparation.

Register for LAAORCA's Conference here.

See a full agenda of the event here.

For more information contact Detective III Kent Oda, 2014 LAAORCA Co-Conference Coordinator at:
(626) 372-9091,

31 people, including street gang members from "Crips" and "Bloods" busted for operating criminal enterprise - ORC as well in Asbury Park, N.J.  The six-month investigation, dubbed “Operation Dead End,” began last summer in conjunction with other efforts focused on stemming violent street crimes and firearms offenses in Asbury Park. The investigation discovered members of the criminal organization regularly conspired to commit several different firearms-related offenses, including unlawfully possessing firearms and transferring guns among various members of the criminal organization. The investigation also found members of the criminal organization distributed narcotics, including crack cocaine, heroin, and a synthetic substance known as “molly,” a form of Ecstasy, and further revealed members of the criminal enterprise acted together on numerous occasions to commit organized thefts, burglaries, and at least one robbery involving firearms. Several defendants were charged with shoplifting and shoplifting conspiracy, while others were charged with theft. In addition, numerous defendants were charged with conspiracy to distribute a CDS and other distribution of CDS-related offenses. (Source

Traveling female duo hits Winn-Dixie in Biloxi, MS & others with stolen credit cards to purchase re-loadable Visa cards - more cards found  Biloxi Police Sergeant Donnie Dobbs said two women used stolen credit cards to purchase $3,200 worth of re-loadable Visa cards from Winn-Dixie Saturday. Security video shows the women were only in the store for about one minute before they committed the fraud. Dobbs said an alert store associate realized what the women were doing and recognized their description from a WLOX News broadcast in December. Authorities said both women were wearing wigs and baseball caps that were similar to the disguises worn in the previously reported fraud. During the investigation, police seized the rental car the two women were using, an additional wig and 11 additional re-loadable credit cards.  (Source

Multi-state credit card fraud suspect busted for over $50,000 in purchases with stolen credit cards in Altamonte Springs, Fla.  Investigators in Seminole County are reaching out to agencies across state lines after catching a man they said may be responsible for more than $50,000 worth of credit card fraud. Jeffrey Villines, of Georgia, was arrested in Altamonte Springs after someone inside a Dillard’s store spotted him trying to spend more than $1,400 on flagged gift cards, police said. (Source

ORC trio busted hitting Target store in Scottsbluff, NE.  Police say that George and McKayla Cantu, as well as Shelly Cervantes were caught on surveillance cameras stealing several Nintendo DS systems from the electronics section. They say George was in possession of the stolen items, while the females acted as lookouts. A VIN search of their vehicle revealed that the car was stolen out of Greeley, Colorado. All three were arrested on charges of shoplifting and possession of a stolen vehicle. George Cantu is also charged with resisting arrest. (Source

Two charged with stealing 66 pieces of jewelry from Elizabeth City, Va., Walmart
Elizabeth City Police say on Friday, February 7th, two people broke into an unmanned jewelry cabinet in the store and stole 66 pieces of jewelry worth $2,450. They were both arrested on warrants for felony larceny and felony possession of stolen goods. While in the store they shoplifted other items and were subsequently charged for those items as well. The duo had also been previously banned from all Wal-Mart stores for a prior larceny case in Virginia, hence were charged with trespassing as well. (Source

Two men steal $6,500 worth of iPhones from Walmart in Aurora, Ind.

Flint, MI woman admits to stealing hundreds of cans of baby formula from Walmart and Meijer stores  A Flint woman told a Livingston County Circuit Court judge she stole dozens of cans of baby formula from two stores to sell it to fund her drug habit. Kimberly Kay Genella admitted Friday that she would place “40, 50 or 60 cans” of baby formula in a cart, and because that would look suspicious to store personnel, she used dog food or cat food to cover the cans before walking out of the Hartland Township Wal-Mart and Meijer stores in August and October. Genella would then sell the cans to a woman at a gas station. (Source

“Protection 1 is proud to be sponsoring the D&D Daily ORC column to ensure the LP industry gets the information, education and critical data they need to fight this national epidemic.”
Rex Gillette, VP Retail Sales, Protection 1.

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vendor Spotlight

Kohl's Department Stores Deploys RFID in Select Departments 
The biggest news at NRF Big Show in New York was "the announcement by Checkpoint that Kohl’s Department Stores has rolled out RFID," according to RFID 24-7. The company’s RFID deployment is focused on a large number of strategic apparel departments including footwear, denim and men’s basics...More

Small Tag, Big Results - Family Dollar reduces shrink with EAS solution  With shoplifting and ORC seemingly a fact of life in today’s environment, retailers attempt various methods to deter criminals from sweeping products off their shelves. Family Dollar recently deployed EAS tags in a 200-store test and saw such positive results that the retailer is rolling out the system to all of its nearly 8,000 stores...More

7 Key Learnings from NRF Big Show 2014
We were at NRF Big Show this month, not just to show the latest Checkpoint’s innovations but also to hear about retailers’ concerns, challenges and plans for 2014. Here are 7 key learnings...More




Job Opening




Regional LP Manager Confidential Los Angeles, CA Downing & Downing

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Regional LP Manager Confidential San Francisco, CA Downing & Downing
District LP Manager Confidential San Diego, CA Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only
View our Internet Jobs Archives here

Job Opening




LP Manager Kmart Monroeville, PA Sears Holdings Corp
LP Manager Sears Meriden, CT Sears Holdings Corp
LP Manager Kmart Delano, CT Sears Holdings Corp
LP Manager Sears Northridge, CA Sears Holdings Corp
District LP Manager Sears Sacramento, CA Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Livermore, CA Lowe's
Market Investigations Sr. Mgr JC Penney Chicago, IL JC Penney
LP Manager Macy's Miami, FL Macy's
LP Manager Macy's Mentor, OH Macy's
AP Manager BJs Wholesale Club Old Bridge, NJ BJs Wholesale Club
AP Manager BJs Wholesale Club Garner, NC BJs Wholesale Club



Ken Warfield was named Vice President of Asset Protection for Regis Corporation.
Shannon Hunter was named Director Loss Prevention Operations & International for Office Depot, Inc. 
Ashlee Beckham was named District Manager of Investigations for Macy's.
Ronnie Beye was promoted Area Asset Protection Manager for Cabela's.
Mike Harris was named Regional Director of Asset Protection for Hudson's Bay Company.
Tom Kilgallon was promoted Regional Director of Asset Protection for Lord and Taylor.

Post Your New Job or Promotion! Click Here


12 Ways to Beat the Monday Blues
Does the start of your work week make you feel unmotivated or sluggish? Does it feel like you can hardly get out of bed, even more so than usual? If so, you may have a strong case of the Monday Blues. This feeling can have a strong impact on your performance and productivity, in the wrong way, if not taken care of. Try these twelve steps to get rid of those blues! (It's contagious)

The 10 Best Exercises to Do at Your Desk  Instead of only using your desk for work, try getting some exercise while at your workplace to keep your body healthy and decrease boredom in your day! Here are some fun and simple exercises you can do without leaving your desk. (Work your abs in your chair)

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When Managing Difficult Employees, Take the Long View  I'm sure everyone has had one or more of these types of employees: ones that are incorrigible, stuck in their ways, focusing on other areas besides their own responsibilities. There is a way to manage this employee but you have to get down to the nitty gritty. (Reinforce your expectations)

Jay Leno's 6 Lessons For Leaving A Job You Love  Jay is no longer the host of The Tonight Show, and while he is sad to be leaving the job he has had for 22 years now, his departure offers some lessons for anyone getting ready to do the same thing, and how to do so gracefully. (No trash-talking)

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It's always the basics, the simple things.

The simplest things can always have the biggest impacts. From having a firm hand shake, turning off your cell, not chewing gum, shining your shoes, cleaning your briefcase, having multiple copies of your resumes, getting business cards from everyone you interview with, taking the water they offer, stopping by the facilities merely to clear your head, making direct eye contact, and making sure you wear a smile and you're upbeat with everyone you meet. These are the basics of every successful interview. And it seems that many great executives lose opportunities because they don't practice the basics.

Just a Thought,
Gus Downing

Gus Downing

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