
OfficeMax, Office Depot in merger talks - it's been a
long time coming
The Wall Street Journal is reporting that OfficeMax Inc.
and Office Depot Inc. are talking about combining their
companies. Office Depot has 1,675 stores worldwide and
OfficeMax has about 900 stores in the U.S. and Mexico.
According to sources an announcement could come as soon
as next week. This isn't the first time these talks have
taken place. However in this economic climate the merger
makes a lot of sense. It will mean consolidation of jobs
with two Loss Prevention departments becoming one.
(Source
wcnc.com)
7-Eleven Named Top 10 Most Innovative Company in Retail
Technology magazine Fast Company named 7-Eleven Inc. as
one of "The World's Top 10 Most Innovative Companies".
Ranked third on the list, 7-Eleven was chosen for its
ability to "localize and compartmentalize its stores.
The brand's partnership with Amazon allows users to have
small packages delivered to stores rather than their
homes. In 2012, that partnership expanded to five areas
globally: New York, Seattle, [Washington], D.C., Silicon
Valley and London," wrote the magazine’s staff.
(Source
csnews.com)
Lowe’s Foundation awards money to schools for OSHA
Career Safe Program.
Lowe’s has awarded $60,000 in vouchers to 60 schools for
students to complete OSHA safety class mastering the
fundamentals of workplace safety. The Chairman of the
Lowe’s Charitable and Educational Foundations is hoping
the project will assist in building a safer workplace
environment for customers and employees.
(Source
logandaily.com)
Future retail stores will focus on experiences before
products
“Stores will become more theatrical, more immersive, and
more of a life experience rather than simply a place to
get something. As much as they are selling products they
will be selling a good time, a lifestyle. Inventory
could conceivably not even exist in the ‘store’
environment at all, but be shipped directly to your home
from a distribution center.” (Source
bazaarvoice.com)
The Hidden Empire - Amazon - Long term bold vision = #1
Anything #2 Anywhere 3# Anytime
For the true retail executive here
is the Amazon story in 84 easy to follow slides on
slideshare. Easy to read, easy to follow, easy how they
got there, and obviously easy for them to tell us how
they're going to remain there if not exceed even more.
And maybe according to some predictions, even overtake
Wal-Mart. Guess that's why they don't sell the Kindle
anymore. Great story if you have 15 minutes. Just
amazing to see how easy they make it look. With all of
the growth and their future, any LP job that comes up
with them you should without question pursue it with all
vigor. Just study this before you do.
(Source
slideshare.net)
Burger King apologizes after Twitter hacking
Somebody hacked Burger King's Twitter account on Monday,
posting obscene messages and changing its profile
picture to a McDonald's logo. The tweets stopped after a
little more than an hour, and Burger King said it had
reached out to Twitter to suspend the account.
(Source
msn.com)
Job fulfillment, not pay, retains Generation Y talent,
says iOpener Institute Report
With increasing recognition of the need to attract,
foster and retain Millennial, or Generation Y, talent in
the retail industry, it is important to understand what
motivates the up-and-coming senior management class of
the future. Analyzed responses from over 18,000
professionals, has shown the digital generation –
Generation Y – values job fulfillment over financial
reward. (Source
theretailbulletin.com)
Amazon
Marketplace under fire for selling counterfeit products.
James Lee of the Consumer Fraud Center in Santa Monica
believes customers purchased between $110 and $140
million in counterfeit products this past holiday
season. Amazon Martketplace has come under fire by the
hair care product company InStyle who claims the Amazon
Marketplace sold 20,000 counterfeit hair straightening
irons labeled as their product. Uggs boots are the #1
knock off item in apparel. (Source
cbslocal.com)
One of the "most prolific cyber-espionage groups" in the
world - Unit 61398 of the People's Liberation Army of
China - says U.S. security firm
Cyberattacks that stole massive amounts of information
from military contractors, energy companies and other
key industries in the U.S. and elsewhere have been
traced to the doorstep of a Chinese military unit, a
U.S. security firm alleged Tuesday. The unit "has
systematically stolen hundreds of terabytes of data from
at least 141 organizations," Mandiant wrote. By
comparison, the U.S. Library of Congress 2006-2010
Twitter archive of about 170 billion tweets totals 133.2
terabytes. (Source
msn.com)
Diamonds
worth $50 Million stolen from plane in Brussels.
Eight masked gunmen made a hole in
a security fence at Brussels' international airport,
drove onto the tarmac and snatched some $50 million
worth of diamonds from the hold of a Swiss-bound plane
without firing a shot. An airport spokesman said the
robbers made a hole in the perimeter fence and drove up
to the Swiss passenger plane, which was ready to leave.
The robbers, dressed like police, got out of the car, flashed machine guns at
pilots and security transport workers before taking the
loot from the hold, which was accessed from outside.
(Source
cnn.com)
With Museums getting hit all over Europe, they unite
creating a website for information sharing
The idea builds upon the cultural network which was put
in place in anticipation of the Olympics last year. With
the help of a software company called Facewatch, the
National Museum Security Group has developed a website
where arts organizations can report crimes to the
police, share photographs of suspects, upload CCTV and
share intelligence. Reaching 800 institutions the
website is the only one of its kind in the cultural
sector and should help to unite them. Galleries and
museums are on high alert after the recent vandalism of
a painting by Mark Rothko in Tate Modern, as well as the
heist of seven paintings, including works by Picasso,
Monet and Matisse, taken from the Kunsthal Museum in
Rotterdam. (Source
independent.co.uk)
Boost
Mobile Store Associate killed during robbery in Houston.
The search is on for a robber who shot
and killed an employee of a cell phone store in
southeast Houston late Monday. Two armed suspects
entered the store, one remained near the front of the
store as a look-out, the other corralled employees to
the rear of the store and took the owner over to the
register. Hamid Waraich, 53 the store’s owner was shot
in the back as he reached for the hold-up alarm.
(Source
khou.com)

Rite
Aid associate grabs the robber’s gun in Pittsburgh.
The Rite Aid Associate fearing for his life, struggled
to grab the handgun from the armed robber and was
actually able to point the weapon back at the suspect.
The robber regained control of the weapon and ran out
the Rite Aid store. No injuries were reported.
(Source
wtae.com)

Dollar
General armed robbery suspect shot by Police in
Columbia, SC; suspect has a 7 page rap
sheet. Columbia police
say two officers have shot and wounded an armed robbery
suspect. Police Chief Randy Scott said the suspect was
shot after a short chase. Scott says the officers had
ordered 46-year-old Gregory Johnston to stop several
times. Scott said the officers fired after it appeared
Johnston was drawing a gun from a pocket. Johnston was
in good condition in a Columbia hospital. Scott said a
man went into the Dollar General store and threatened
customers and a clerk before leaving with an undisclosed
amount of cash. No one in the store was hurt.
(Source
wltx.com)

Grocery
Stores in Virginia reporting a rash of Price Gun thefts.
Martin’s Grocery chain in Virginia had two Motorola
Pricing Guns stolen in the month of January, but
according to Martin’s Loss Prevention the theft of these
guns is wide-spread around the state. A search of eBay
found the Motorola Pricing guns selling for over $1000.
(Source
nbc12.com)
McDonalds and Staples robbery ends with high speed chase
and accident in Waynesville, NC.
The Waynesville and Canton police
departments, N.C. Highway Patrol and Haywood County
Sheriff’s Office were involved in the high-speed
pursuit. The first of multiple incidents started around
noon Monday when police say the John Doe attempted to
rob the McDonald’s in Waynesville. He displayed a gun
and asked for money, but left after workers sought
safety in the back of the store. Later, police received
a report of a man and vehicle near Waynesville Plaza
matching the attempted robbery suspect at McDonald’s.
Responding officers learned someone had stolen
electronics from the Staples at the plaza, less than a
mile from McDonald’s. The high speed chase lasted for 25
miles, until the suspect was stopped because of an
oncoming train. (Source
citizen-times.com)
Senior LP executives -
We'd like to hear from you
We are conducting an informal survey in regards to the
traditional retail LP model to see how LP jobs have
incorporated any components of the IT security.
If
you are a senior Loss Prevention executive in retail and
have any IT security responsibilities we'd like to hear
from you and find out exactly what they are. Involvement
may include but not limited to: mobile and tablet
roll-outs, privacy issues, and internal threat analysis.
Email Gus confidentially at
gusd@downing-downing.com. Thank you.
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Coming every
Monday! Our new EHS & Safety Column Helping you stay informed.




Know about an event we should feature
here?
Let us know.








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Metropolitan
Security Council Meeting
Tuesday - March 12th, 2013 @
12:00 PM Your R.S.V.P is required
Location: Koenig's Restaurant
86 South Tyson Avenue - Floral Park, NY 11001
(516) 354-2300
As always, PAID MEMBERS are FREE. For all others, the fee is
only $40.00,
payable via PayPal on our Web site, or by cash or check
at the door.
*Membership is now open please visit the
website to submit an application.
The topic of the March
12th meeting will be online Ebay Investigations.
The meeting will be presented by: Scott Sanford Director of
Investigations & Training for Barnes & Noble, Inc., a New
York City based retailer engaged in sales of books, music,
electronics, toys and games. Scott oversees investigations
for the company’s 689 stores. During his employment at
Barnes & Noble, Scott developed a highly effective eCommerce
and ORC investigative strategy, playing a pivotal role in
year-over-year shrink reduction. Scott is one of the
founders of ORC Solutions, and helped to design the ORC
Workbench; a software application that aids retail and law
enforcement in developing eFencing cases. Throughout the
past 25-years, Scott has held loss prevention positions in
various retail settings to include home improvement,
sporting goods, pharmacy, soft-lines and general
merchandise.
Register today and take advantage of a great presentation.
Send Your R.S.V.P to
Southtyson86@yahoo.com
Regards,
Phil DeGorter
President
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ORC Bill in Nevada introduced focuses on Habitual
Offenders and major Retail Crimes.
One piece of legislation that
cracks down on organized retail theft and another
aimed at refining the filing of habitual offender
status in criminal cases are now before the Assembly
Committee on the Judiciary. Democratic Las Vegas
Assemblyman Richard Carrillo presented AB102, the
organized retail theft bill, to the committee
Monday. Democratic Las Vegas Assemblyman Paul Aizley
followed suit with AB97 on when prosecutors file for
habitual offender status. The ORC legislation
presented Monday, AB102, seeks to change the
definition of organized retail theft. Organized
retail theft is currently defined as an operation by
three or more people who steal at least $3,500 worth
of merchandise in a 90-day period. This bill seeks
to change that statue to cover individuals who steal
merchandise with the intent to sell the items, and
it aims to lower the threshold to $2,500.
(Source
lasvegassun.com) (Source
elkodaily.com)
ORC trio busted hitting a Walmart store in Ark.
Dyersburg Police investigators have charged three
suspects from Arkansas in connection with the theft
of computer equipment from the Walmart Supercenter
in Dyersburg. Thefts occurred on three different
occasions from the same location. Investigators
obtained the store's video surveillance that
captured three individuals leaving the store, and
provided the video to local and Memphis media
outlets. DPD Sgt. Jim Joyner received a tip from an
individual that recognized the three suspects from a
television newscast from Memphis and reported that
the trio was from Osceola, Ark.
(Source
stategazette.com)
Organized
Retail Crime:
Estimated Lost Sales Tax Revenue by State
The Food Marketing Institute has released a
report containing Organized Retail Crime:
Estimated Lost Sales Tax Revenue by State.
Over the next several days the Daily will
publish these figures. Stay tuned to see
your state estimate!
State |
Annual Sales - Retail
Trade and Food Services (2009) |
State % of Annual
Retail Sales |
Est. Amount of Stolen
Merchandise Attributed to ORC (by
State) |
State Sales Tax Rates
|
Est. Lost Sales Tax
Revenue Attributed to ORC (by State) |
Michigan |
$128,858,685,148 |
2.98% |
$894,661,297 |
6.00% |
$53,679,678 |
Minnesota |
$76,968,685,292 |
1.78% |
$534,390,862 |
6.88% |
$36,739,372 |
Mississippi |
$37,955,730,168 |
0.88% |
$263,525,293 |
7.00% |
$18,446,771 |
Missouri |
$86,050,744,105 |
1.99% |
$597,447,275 |
4.23% |
$25,242,147 |
Nebraska |
$26,964,339,736 |
0.62% |
$187,212,458 |
5.50% |
$10,296,685 |
*Note:
States with no state sales tax were
omitted (AK, DE, MT, NH, and OR) |
For more
information on organized retail crime, visit
FMI's issue page.
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Do you have an ORC case to share? Publishing it educates the LP &
retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow |
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The Future of Exception Based Reporting
Exception based reporting. It’s a simple,
effective way for retailers to find fraud. Finding
patterns in the point of sale data seems like a great
way to find issues, but is it really? Exception based
reporting was ground breaking when it was
created...decades ago. Today exception based reporting
still does what it was designed to do, but times have
changed. There is now much more data to filter through,
making the reports slow and outdated before you even
look at them. Focusing on select areas will make the
reports faster, but you could be closing your eyes to
massive areas of loss. Shouldn’t your reporting be as
agile as you are?
The answer to exception based reporting’s issues,
Intelligence Based Reporting (IBR). This evolutional
step takes the best of exception based reporting and
adds to it the technologies present in today’s retail
world. This means IBR collects more than just point of
sale data. It also collects EAS and RFID data, alarm and
access control data, video, and much more. All of this
data together gives you a much better look into what’s
causing shrink in your stores.
One major issue of current reporting is speed. Reports
can take days or weeks to generate, and more data just
means longer wait times. This raises the question, how
long does it take IBR to generate reports? The answer
may surprise you, because it’s immediately. This is
because intelligence based reporting collects and
analyzes all of the data in real-time, and notifies you
when thresholds are crossed and exceptions are
triggered.
The most powerful element of IBR is video. Seeing the
numbers is one thing, being able to actually see the
numbers in action is another. When you notice an anomaly
in the data there is no more need to infer what
happened. Simply watch the video and see what caused it.
This feature allows you to react faster than ever
before. No more long investigations, no more
interrogating interviews, no more speculating. See it
with your own eyes.
IBR is the next step in preventing fraud. It collects
all of your data in real-time allowing you to prevent
fraud faster, and the video shows you what happened
without any guess work. There is one IBR solution
already on the market, Retail 20/20. Retail 20/20 is a
real-time IBR solution with integrated, synchronized
video giving you more visibility into your stores. It’s
more than exception based reporting and video, its
intelligence based reporting.
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Thought
Challenge Review

Diana
C. Verdin
Loss Prevention Operations Coordinator
BCBG Max Azria
as published on November 8, 2012
"Never underestimate your
ability to make someone else’s life better –Even if you
never know it." –Greg Louganis.
In my short six years of being a Loss Prevention (LP)
professional I have encountered many LP personalities the
arrogant, the ignorant, and the one that underestimates the
ability to make someone else’s life better. I won’t write
about the first two because terms such as non-productive
detainment, lawsuits, and physical danger are part of both.
Loss Prevention professionals underestimate the fact that
what we do as LP professionals not only reduces shrink or
eliminates shoplifting. I was working for a company as a
field agent for over three years.
I encountered a group of 6 young men that made a bad
decision on July 4, 2010; I saw the young men enter the
store, even though they thought they were "young pros" they
were completely obvious and unaware that I was watching
them. I followed policy and procedure and continued with my
5 steps prior to making the apprehension. I proceeded with
my apprehension and apprehended 3 of the 6 men. I was
neither arrogant nor ignorant and treated the young men with
respect, even though they had made a mistake. One asked me
"we are going to jail, aren't we?" the other replied "we
are. They are going to see three young black men and they
will take us to jail."
Even though I have been reminded that we have to have zero
sympathy for shoplifters, it was different with them. I told
them everything would be ok, and decided to speak to each of
them; I asked them about their goals in life and gave them
scenarios of things that would happen if they kept
friendships with the wrong people. All three were
intelligent young men, they just needed someone to believe
and show them moral support. I decided to ask the police
officer to just cite them and let them go; the officer
complied.
Court day came for one of the boys; he was dressed in a long
sleeve and a nice tie. With him were his parents. We took
the same elevator up and when we took the exit to the 3rd
floor the young boy stopped me and said "thank you." Even
though he only said two words to me, I underestimated what I
had done for that young boy. Now I know that I helped him
change, and it only took respect and words of wisdom from a
LP professional to make a change.
I underestimated my ability to make someone else’s life
better, and I didn't even know it...
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Job Opening |
Company |
Location |
Origination |
Director, DC & Corp Security |
Sports Authority |
Englewood, CO |
Sports Authority |
Manager, Shrink Operations |
Corporate |
Hoffman Estates, IL |
Sears Holdings Corp. |
Sr Ops Business Analyst - AP |
Home Depot |
Atlanta, GA |
Home Depot |
Corp Safety Manager |
Confidential |
Mid-Atlantic |
Downing & Downing |
Director 2, LP Specialty |
Corporate |
Hoffman Estates, IL |
Sears Holdings Corp |
Sr Dir Corp Investigations |
Wal-Mart |
Bentonville, AR |
Wal-Mart |
Director of Safety & Security |
Columbus Zoo |
Columbus, OH |
Columbus Zoo |
Director Loss Prevention |
CVS
Caremark |
Lumberton, NJ |
CVS
Caremark |
Director of Loss Prevention |
Goodwill Industries |
Washington, DC |
Goodwill Industries |
National Account Mgr |
Confidential |
Northeast |
Downing & Downing |
Dir of Loss Prevention |
Confidential |
Philadelphia, PA |
Downing & Downing |
Dir of Loss Prevention |
Confidential |
Central Midwest |
Downing & Downing |
National Acct Sales
Mgr |
Confidential |
Chicago, IL |
Downing & Downing |
|
Be the first "Employer of the Month"
Ask Us How |
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Today's Daily Job Postings from the Net -
Appearing Today Only
Job Opening |
Company |
Location |
Origination |
Loss Prevention Mgr |
Macy's |
North Darthmouth, MA |
Macy's |
Loss Prevention Mgr |
Sears |
El Paso, TX |
Sears Holdings Corp |
Loss Prevention Mgr |
Kmart |
Willow Grove, PA |
Sears Holdings Corp |
Loss Prevention Mgr |
Sears |
Richmond, VA |
Sears Holdings Corp |
Loss Prevention Mgr |
Kmart |
Ellenton, FL |
Sears Holdings Corp |
Loss Prevention Mgr |
Kmart |
Danville, IL |
Sears Holdings Corp |
Sr Business Partner, Corp Security |
Target |
Minneapolis, MN |
Target |
Dept Mgr Store LP & Safety |
Lowe's |
Oklahoma City, OK |
Lowe's |
Dept Mgr Store LP & Safety |
Lowe's |
West Carrollton, OH |
Lowe's |
Dept Mgr Store LP & Safety |
Lowe's |
Richmond, VA |
Lowe's |
Dept Mgr Store LP & Safety |
Lowe's |
Greeneville, TN |
Lowe's |
Regional LP Manager |
Victoria's Secret |
New York, NY |
Limited Brands |
Regional LP Manager |
Bath & Body Works |
Southern California |
Limited Brands |
Regional LP Manager |
Bath & Body Works |
Dallas, TX |
Limited Brands |
Loss Prevention Mgr |
Lord & Taylor |
Boca Raton, FL |
Lord & Taylor |
Regional LP Mgr |
Goodwill Industries |
Racine, WI |
Goodwill Industries |
District LP Mgr - Europe |
Abercrombie & Fitch |
Madrid, Spain or Paris, France |
Abercrombie & Fitch |
Regional LP Manager |
RadioShack |
Orlando, FL |
RadioShack |
Regional LP Manager |
RadioShack |
Nashville, TN |
RadioShack |
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Scott Bruns was
named District Loss Prevention Manger for Sport Chalet.
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Post Your New Job or Promotion! Click Here |
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Online Job Search 101
The Internet
has completely transformed the job search, with job
seekers moving from circling newspaper ads to
searching online job boards and using social-media
tools. But the new online job-search process can be
intimidating. (The
basics)
16 Job Search Errors You're Probably Making
Over the
year, hiring managers have born witness to every
hiring, interviewing, resume, cover letter and
negotiation mistake there is. From those who see
your mistakes over and over, here are 16 common job
search mistakes to avoid -- and some of them may
surprise you.
(Blunders)
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Job Searching in a
Mobile World Today,
cellphones are capable
of so much more than
making a call. They can
even help your job
search. From searching
to interviewing to
following up, here's a
guide to job-search
cellphone etiquette.
(Mobile
integration)
Top 3 Priorities for
Your Job Search
On the job
search, distinguishing
between essential and
nonessential actions is
especially important,
because looking for
employment is taxing and
time-consuming. That's
why your first order of
business when looking
for work should be to
set priorities.
(#9
involves research) |
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Repetition is one of the keys to
success. Developing and evolving your approach, your
message, your actions and processes and focusing on
repetitively delivering them, you'll be able to almost
transcend your message and focus on its delivery as opposed
to its action. We all have core things we do every day and
if you can develop repetitive responses, that ensures
continuity, you can then begin to master what you do and
truly make an impact on the group you're working with.
Just a thought,
Gus Downing

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