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Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

IAFCI Annual One Day Fraud Training
May 3

NRF Protect 2017
June 26-28

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Introduction with Gus Downing

Quick Take #1

View episode release schedule

2016 report coming in the Daily.

2016 Senior LP/AP Jobs Report

2016 Internet Postings Jobs Report


Steve Boarman promoted to the Director of Central Investigations & ORC Macy's

Steve will report to John Matas, Vice President Asset Protection - Investigations for the retailer. Steve was previously the Director of AP Administration and Operations for the retailer, and has been a part of the Macy's AP and Investigations teams since 2008. He started as a Regional Director of Investigations in 2008 and quickly worked his way up the ladder to hold such positions as District Director of Loss Prevention and Director of LP Adminstration. Congratulations Steve!

The Daily's 2016 Live Events Hit Record Viewership
This Digital Channel is Taking Off!

2016 was a banner year for the Loss Prevention News Network, drawing record viewership for our two LIVE events - filmed at the NRF Big Show in January and at NRF Protect in June. With 12,000 viewers watching nearly 62,000 minutes in 2016 alone, it's clear that industry support and popularity for LPNN continues to grow, as we at the Daily continue to develop this new digital channel with compelling, high-quality interviews featuring the Retail LP Leaders of today - helping to educate those of tomorrow.

Over 2,000 viewers tuned in live online on Jan. 16, 2017 to watch our 'Live in NYC' 2017 at the NRF Big Show broadcast. And in the coming weeks and months, we will be debuting this entire 7th season, re-airing the entire shoot in order from start to finish in our LPNN column here on the Daily.

We will also be sharing some of our all-time most popular videos, publishing the Top 5 Most-Watched 'LP Leader' Episodes and the Top 5 Most-Watched Solution Provider Episodes - coming soon.

See how you can get involved with our next shoot at NRF Protect in Washington D.C. this June!

On the all-new "American Greed" -- Airing Tonight at 10P ET/PT only on CNBC
The American Greed Report: Don't get stuck with stolen goods: These are the most trafficked items
These are busy times in the shoplifting industry

Yes, we said industry. What used to be thought of as petty theft is now a $30 billion a year business that retailers and law enforcement call "organized retail crime." It features roving bands of shoplifters, midlevel operatives who fence the stolen goods, and bosses who control the enterprise.

"It's definitely the biggest problem retailers face," said Robert Moraca, Vice President of Loss Prevention at the National Retail Federation. cnbc.com

Go shopping with retail crime boss Rico Vendetti, and see how one of his capers turned deadly

A Trump voter's message to retailers: 'Keep your mouths shut about our president'
Some companies have announced in recent weeks that they would be culling Ivanka Trump's brand. Others have faced pressure from left-leaning groups to drop other Trump-family products. In response, conservative voters - who say they are tired of the negativity surrounding the new president - are staging their own boycotts against mainstream retailers. It's difficult to gauge how widespread these efforts are, or whether they will inspire real change, but stories about them are bubbling up.

Boycotts are nothing new - they've literally been around forever - but we're seeing retail become more of a bully pulpit," said Mark Cohen, director of retail studies at Columbia Business School. "How are consumers showing their disappointment? Some are demonstrating, others are spending a fair amount of time complaining. Many are voting with their wallets."

In terms of large-scale influence, analysts say it's unlikely boycotts will make or break mainstream retailers. It's too soon to tell. washingtonpost.com

NYPD & ATF Task Force - For High Profile Armed Robbery Cases
SPARTA - Strategic Pattern Armed Robbery Technical Apprehension

Two years ago, the Bureau of Alcohol, Tobacco, Firearms, and Explosives formally teamed up with the New York City Police Department to pursue high-profile armed robbery cases. Since then, the 17-member team has used surveillance video and other evidence to track down thieves who had been assaulting overnight security guards and stealing cash, electronics, and tools; solved a jewelry store heist after finding fingerprints on an envelop left behind by a thief; and tracked one of the three men accused of stealing 20 Rolex watches at gunpoint in midtown Manhattan all the way to California, according documents in the case.

The group operates out of a Bronx office building and NYPD detectives are experts at solving robberies, and now they understand the federal system and how to mold everything together. In every case they have, an ATF agent and a detective work it together.

They work pattern armed robberies. That could be a crew going around robbing commercial establishments, from bodegas to cell phone stores. Or it could be anything drug related, like a crew knocking off stash houses where people are keeping large amounts of narcotics or cash. So we're not talking about a case where someone just robs you on the street to get your wallet.

Lately we've had a rash of cellphone store robberies. These are gunpoint robberies where people go into an AT&T store, or a Verizon store, and they are literally going for the phones, like iPhone 7s. There's a market for those now, and it's a profitable one. Plus, the criminal knows where the store is, he can take his time, watch it, get a sense of what the patterns are and then hit it. They may get some cash too, but the main goal is to get those phones when they're still in the box.

In general, these are among the most violent offenders. These are the guys who are not going to hesitate to, at a minimum, brandish a firearm in a clerk's face. They're really going after the worst of the worst.

If they're doing a lot of robberies, and they're getting a lot of jail time, it's not their first show, generally. So maybe they'll cooperate and tell us about other violent acts - murders, other robberies, just shootings on the street, gang connections interstate and Down South. These are people who are surrounded by violence a lot of the time, so we will ask them about that.

You never know what you're going to get into when you start locking these guys up and they start talking. thetrace.org

Store Closure Tidal Wave Could Be Final Blow For 338 Malls
"The polarization between good and bad centers is intensifying"

A tidal wave of store closures is about to hit the US, experts say, and the result could be catastrophic for hundreds of lower-tier shopping malls.

Most of the announced stores closures will likely be located in lower-tier shopping malls - those referred to in the industry as B-, C-, and D-level malls. These shopping malls are already struggling, and many contain storefronts that have already gone dark.

About 338 malls in the US, roughly 31% of all malls, are rated C-quality or lower, according to the real-estate research firm Green Street Advisors.

The loss of department stores like JCPenney, Sears, and Macy's will likely plunge many of these malls further into distress and put some out of business. That's because department stores take up the large, multistory buildings at shopping center entrances that are responsible for large portions of mall traffic and rental income.

"These B- and C-level malls are going to get increasingly dark and less appealing because they don't have as much to offer," "That creates a cycle of lack of investment, and eventually they will turn dark and dingy. Some mall owners will try to redevelop, and others will go into default."

Cohen said the announcements from JCPenney, Sears, Macy's, and others are just the beginning of what could be an onslaught of additional closures this year.

"I think there are going to be hundreds and hundreds of stores closings that haven't been announced yet by these department stores for the rest of the year," Cohen said. "There's going to be an endless train of announcements." businessinsider.com

Here's the list of the 2,706 store closures announced to date in 2017

Tyco Joins PPVAR as Full Industry Member
The Partnership for Priority Verified Alarm Response (PPVAR) announces that Tyco, a part of Johnson Controls, has joined the organization as a full industry member.

After the addition of ADT in September and with long-time industry member Stanley Security, PPVAR now has the three largest companies in the electronic security sector as part of its 77-member roster.

PPVAR, a public-private partnership comprised of electronic security stakeholders from law enforcement, the home and property insurance industries and the security alarm industry, seeks to lead security into an era of technology that prioritizes safety and collaboration with law enforcement, according to the organization.

"Law enforcement welcomes Tyco to PPVAR, and we are especially excited to see our public - private partnership continue to grow," says Paul Fitzgerald, PPVAR member and sheriff of Story County, Iowa. "Working together in this kind of relationship greatly enhances the public's safety along with that of our first responders. Tyco has a firm understanding of the prevailing trends in technology, service and the standards necessary as we strive for continual quality improvement."  securitysales.com

Wal-Mart, IBM team on food-safety tracking
Wal-Mart and IBM are developing a better solution through the use of blockchain technology. The companies are working together on a pilot program they believe has the potential to reinvent the way food is tracked worldwide as it moves through the supply chain -- from producers, distributors and grocers -- before reaching consumers.

A blockchain is a digital, distributed ledger used to record transactions securely. To this point, the technology has been linked closely to the financial services industry. But Wal-Mart announced last year it was partnering with IBM to develop blockchain ledgers to use in the food system, tracking pork in China and an unspecified produce item in the U.S. nwaonline.com

Wendy's plans self-ordering kiosks at 1,000 locations

Microsoft pays $1.2M - physical store receipts displayed too many CC digits

HHGregg preparing for imminent Chapter 11 bankruptcy filling

Lucy's Activewear to close it's 44 stores - brand merging with The North Face

Tinley Park, IL, Raises Felony Threshold to $300 for Shoplifting - in line with State Retail Theft Offense

Wal-Mart launches new front in US price war, targets Aldi in grocery aisle

Quarterly Same Store Sales Results
Foot Locker Q4 comp's up 5%, sales up 5%, full yr comp's up 4.3%, sales up 4.8%

Last week's #1 article --

Sears lays off 130 employees at corporate today
Here's the email Sears' CEO just sent to the company announcing layoffs

Sears laid off 130 employees at its corporate offices on Thursday as the company struggles to stay afloat following a dismal holiday quarter. Sears CEO Eddie Lampert announced the layoffs in an email sent to corporate employees Thursday afternoon.  

Click here to see Lampert's email to employees via Business Insider

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



West Virginia moves forward with ORC Legislation - WV HB2367 introduced Feb. 13

The purpose of this bill is to establish a new crime of organized retail crime, establishing penalties; and providing for forfeiture of property or other asset derived from organized retail crime.

Spectrum: Moderate Partisan Bill (Democrat 7-1)
Status: Introduced on February 13 2017 - 25% progression
Action: 2017-02-13 - To House Judiciary
Pending: House Judiciary Committee
Text: Latest bill text (Introduced) [HTML]

Sponsors of Bill
Del. Rodney Miller [D]
Del. Justin Marcum [D]
Del. Jeff Eldridge [D]
Del. Ralph Rodighiero [D]
Del. Linda Phillips [D]
Del. Kelli Sobonya [R]
Del. Chad Lovejoy [D]
Del. Kenneth Hicks [D] 

80% of companies surveyed bought a stand-alone cybersecurity policy in 2016
A September 2016 survey by the Risk and Insurance Management Society found that 80% of companies surveyed bought a stand-alone cybersecurity policy in 2016. The takeaway, according to RIMS, was that policies covering cyber exposures exclusively are now the norm for many large companies. In fact, the survey made it seem like buying cyber-insurance was a no-brainer.

But new research from the Deloitte Center for Financial Services throws cold water on that assessment of market conditions.

After conversations with primary carriers and brokers writing cyber-insurance coverage, Deloitte produced a report detailing a host of problems in the buying and selling of cyber insurance - problems that limit companies' ability to find the right coverage and make them uncertain how well covered they are when they do purchase a policy.

For example, companies have a "hard time quantifying exactly how big a risk they face," says the Deloitte report, "Demystifying Cyber Insurance Coverage." According to the report, "that may lead to uncertainty about what type of coverage and how much insurance [a company] might need, as well as the cost/benefit associated with transferring at least part of this burgeoning exposure to insurers."

For the purposes of underwriting, there is also the challenge of a lack of sufficient cyber-attack data. Because companies aren't required to disclose all hacks and breaches, many go unreported. cfo.com

Rise of the IoT Botnets
Shadow IT Risk

​There are many doomsday cyber scenarios that keep security professionals awake at night. Vint Cerf, one of the fathers of the Internet and current vice president and chief Internet evangelist for Google, speaking at an event in Washington, D.C., in 2015, shared his: waking up to the headline that 1,000 smart refrigerators were used to conduct a distributed denial of service (DDoS) attack to take down a critical piece of U.S. infrastructure.

Many of the IoT devices already on the market are not designed with security in mind. Many do not allow consumers to change default passwords on the devices or patch them to prevent vulnerabilities.

For organizations that are looking to install IoT devices, Haber says they should plan to install them on a segmented network and ask integrators about the security of the devices. 

Sample questions include: Do they maintain a service level agreement for critical vulnerabilities? What is the lifespan of the device? How often will patches be released? 

And the last thing that becomes even more critical: What is the procedure for updating?" Haber says. "Because if you have to physically go to each one and stick an SD card in with a binary to do the upload, that's unfeasible if you're buying thousands of cameras to distribute to your retail stores worldwide. There's no way of doing that."

Organizations should also look at their policies around allowing employees to bring in their own devices to the workplace and allowing them to connect to the network. 

For instance, employers should be wary when an employee who brings in a new toaster connects it to the company Wi-Fi without anyone else's knowledge. "That type of Shadow IT using IoT devices is where the high risk comes from," Haber explains. 

And organizations should also look to see what they can do to block inside traffic from their network getting out. 

While companies can take steps to reduce the likelihood that their devices will be compromised by a botnet and used to attack others, attacks-like the Dyn attack-are likely to continue, Malik says. asisonline.org

So Many Drones, So Many Risks
This risk is going to sneak up on you

Drones could also be used for data theft. The London security company Sensepoint has created software named Snoopy that can pluck data from mobile devices that may be nearby, including usernames and passwords for Amazon, PayPal, and Yahoo.

At present, many drones are easy targets for hackers. "They run on regular old RF transmission," Cunningham says. "What is to stop someone from taking them over?" Ars Technica's security editor Dan Goodin recently posted a video of a system known as "Icarus" that can control drones or anything else using the common DSMx remote control protocol. The device enables an intruder to take control over a drone, locking out the original pilot.

But a hacker wouldn't have to take control over command and control of a drone to cause problems. "You could just jam the frequency so that no one is controlling it.

"In the rush to market drone vendors often leave security and privacy out of the discussion." Many indicators still show vendors consider security as an added cost and prefer to offer more features over protection."

Both the public and private sectors need to consider the unintended consequences of the use of these devices and perhaps most importantly what are the physical safety issues that may result from either intended or unintended use and abuse?" Spiezle asks. "As technology advances, so will the risks. Prudent wisdom is to prepare for the worst and hope for the best." ioti.com

Ransomware 'customer support' chat reveals criminals' ruthlessness
"It may be necessary to ban Bitcoin"

Ransomware criminals chatting up victims, offering to delay deadlines, showing how to obtain Bitcoin, dispensing the kind of customer support that consumers lust for from their cable and mobile plan providers, PC and software makers?

Finnish security vendor F-Secure yesterday released 34 pages of transcripts from the group chat used by the crafters of the Spora ransomware family. The back-and-forth not only put a spotlight on the gang's customer support chops, but, said a company security advisor, illustrated the intertwining of Bitcoin and extortion malware.

"We should be thankful that there are at least some practical barriers to purchase Bitcoins," wrote Sean Sullivan of F-Secure in a Wednesday post to the firm's blog. "If it were any easier to do so, very little else would check the growth of crypto-ransomware's business model."

The malware technology to encrypt data has been possible for many, many years; the bigger challenge has always been getting paid," Sullivan pointed out. "In the past, cyber-crime schemes (such as scareware) have been killed off by disrupting the money supply. The same may well be true of cyber extortion; to kill the business model, it may be necessary to ban Bitcoin."

Sullivan originally penned that conclusion last month, in a short section of the "State of Cyber Security" report that F-Secure published then. Yesterday, F-Secure posted the transcripts, 20,000 words or more, and dubbed the collection a "new supplemental appendix" to the original report. "[A] fascinating read," Sullivan said. csoonline.com

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The NRF LP Effort & Value -
Protect 2017 Update

Bob Moraca, VP of LP, NRF
Rosamaria Sostilio, VP of LP,
Barnes & Noble

The NRF's Loss Prevention community works with retail LP professionals, law enforcement and government agencies to protect retailers, people, assets, reputations and brands. Bob Moraca, VP of Loss Prevention for the NRF, talks about the work the NRF LP Council does and the value its committees deliver to the LP industry - from research studies and preparedness guides to its regional ORC Investigators' Network. Rosamaria Sostilio, VP of Loss Prevention for Barnes & Noble and Past NRF LP Council Chairperson, talks about the value of the NRF and the need for LP executives to get involved.

Episode Sponsored By:

Quick Take #2

Before MCs Joe LaRocca, VP & Senior Advisor, Loss Prevention, RetaiLPartners, and Amber Bradley, Owner & Brand Strategist, Calibration Group, LLC get started, they clear up a rumor that's been floating around.

Solution Providers: Have a video or commercial you want to publish? Contact us


U.S. Was Biggest Target For Cybercriminals in Q4, 2016
Attacks against retail sites slow in Q4, but intensify during the holidays

The volume of criminal attacks declines 19% year over year in the quarter, though some retailers experience bursts of activity near Thanksgiving, Akamai finds.

Cyber attacks during Thanksgiving week were slower than expected, but some retailers suffered from significant attacks timed for the holidays, according to the recently released "State of the Internet/Security" report from Akamai Technologies Inc.

"The biggest sales season of the year usually signals a marked increase in the number of attacks for all customers, especially retailers," says Martin McKeay, senior editor of the Akamai report and senior security advocate. "Many merchants breathed a sigh of relief at not being attacked during their most important shopping days. [But] that's not to say everyone got off without some stress."

The United States was biggest country target for cybercriminals in the fourth quarter of 2016, the content delivery network and web security firm finds. Akamai analyzed web security data from Nov. 22-29 for a snapshot of peak time for criminal activity online.

Akamai, which bases its conclusions on attacks it detects and mitigates among its global clients, analyzed data from 3,826 attack events on its network during the fourth quarter. Retailers frequently are targeted for these types of security breaches because of the extensive consumer information housed in their databases and large number of site visitors.

Web application attacks-in which hackers target a particular feature on a website by taking advantage of a flaw or bug within an application or software from an outside provider-declined 19% in the fourth quarter compared with the fourth quarter of 2015, Akamai says. While Q4 was "relatively quiet" for web application attacks, a number of online merchants experienced a bump in these site ambushes, which tend to be cyclical, the study says.

Four retail categories contributed to the spike during the week of Thanksgiving:

Apparel and footwear:  Attackers hit a group of related retailers in this merchandise category owned by a common parent company but that operate individual websites.

Commerce portals: One merchant with multiple websites around the world was targeted by a steady stream of attacks Nov. 28-29. The attacks didn't target the merchant's main web property but local sites it maintains.

Consumer electronics: On Nov. 26, a large consumer electronics merchant experienced a single huge burst of probes in specialized SQLi attacks, which allow a hacker to bypass a web application's authentication and authorization mechanisms to retrieve the contents of an entire database, which then subsided.

Media and entertainment: Several media and entertainment merchants hosted on the same experienced cyberattacks during the week of Thanksgiving.

The United States was the most prolific source country for web application attacks in the quarter, according to the report. However, such attacks in the United States fell 53% year over year. The United States also was the target of the vast majority of web application attack traffic. "Many large organizations that are targets have significant infrastructure located in the U.S., even if they are based elsewhere," Akamai says. internetretailer.com

Alibaba rails against lax counterfeit laws, enforcement
In an ongoing effort to right its reputation for selling counterfeit goods, Alibaba on Monday criticized "ambiguities in the law" that make it difficult for law enforcement officers to "classify and quantify cases of counterfeiting, let alone commence legal proceedings," according to a statement from the Chinese e-commerce giant emailed to Retail Dive.

Alibaba Group officials held a press conference Monday in Hangzhou, China to issue a public appeal calling for improvements to laws and heavier penalties against those involved with counterfeiting. "To date, many of those involved in counterfeiting have escaped sanction, shown by an extremely low conviction rate," the company said.

Alibaba also touted its own data-based investigations of fraudulent sales, which officials say has led to raids by law enforcement followed by poor conviction rates and soft sentences. "Criminals can escape any legal consequence, leaving law enforcement agents and consumers feeling helpless, and society bearing the damage," Jessie Zheng, Alibaba Group's chief platform governance officer, said in a statement emailed to Retail Dive.

In Monday's public appeal, Alibaba called for "collective efforts in the fight against counterfeiting that include stronger law enforcement measures" as well as harsher penalties for "individuals carrying out these illegal actions."

Alibaba must continue to amp up its anti-counterfeiting measures if it hopes to get Taobao off the USTR's list and, perhaps even more important, win back the trust of brands. Last year several high-profile brands complained that counterfeits remain rife on Alibaba's sites, and that Alibaba's systems to lodge complaints are cumbersome and ineffective. Global trade groups also lobbied the USTR to return Alibaba to the Notorious Markets List. retaildive.com

Study: 80% of Consumers believe mobile wallet data is secure

Canoga Park, CA: Up to 11 Suspects in Neiman Marcus Smash and Grab, two arrested
Shoppers were sent fleeing from the Westfield Topanga mall amid initial reports of an active shooter around 10:30 a.m., but police later said there were no shots fired and the suspects were not armed. Police say the same store had been robbed about two weeks earlier. As the suspects wearing hoods were getting in position Friday morning, store security recognized at least one person from the prior robbery, police said. A struggle broke out as security officers chased the suspects inside the store and bottles of perfume were smashed on the floor. Another suspect was caught with purses in his arms after fleeing outside. Three or four additional suspects got away with high-end purses with a value that could be in the tens of thousands of dollars. abc7.com

Palm Springs, FL: Walmart Loss Prevention Associate busted for theft
Palm Springs Police responded to the Walmart on 10th Avenue following reports of several retail thefts. The officers were give surveillance video showing the store's loss prevention officer, Damion Miller, stealing items from the store and altering prices on eight different occasions. Since December, Miller allegedly used the self-checkout lanes to avoid paying for some items. Officers say Miller stole hundreds of dollars worth of merchandise. cbs12.com

Chicopee, MA: Police arrest men for stealing cart full of merchandise for The Home Depot
Loss prevention officers from Home Depot reported to police two men walked out of the store with a carriage full of items at about 11:30 a.m. Officers were able to find and detain the two suspects. They later found they allegedly took $2,641 in merchandise. masslive.com

Baytown, TX: Police seeking 8 Suspects in Walmart Baby Formula Thefts
Baytown police are searching for at least eight suspects in an ongoing series of baby formula thefts that began on Jan. 17. In the most recent case on Feb. 20, six suspects stole more than $500 worth of baby formula from the Walmart. Police said some suspects act as lookouts and others use objects to block store cameras while the prime suspects, usually female, bring babies in carts to the formula section and load cans of the product into diaper bags. In total, more than $3,000 in formula has been stolen from the Walmart on Garth Road. houstonchronicle.com

Charleston, SC; Woman stole more than $3,600 in beauty products from Sephora on King Street

Park Ridge, IL: Woman charged with stealing power tools from Ace Hardware

EuroShop 2017 - The World's No. 1 Retail Trade Fair
Apply for your free ticket today and visit Nedap at Booth B09

With 120,000 m² net exhibition space and 2,500 exhibitors from around 60 countries, EuroShop is the trendsetter and an indispensable information- and communication platform for all decision-makers in retail.

Visit Nedap between 5 and 9 March 2017 in Düsseldorf in Hal 6 at booth B09 and find out how you can improve your merchandise availability and permanently prevent losses. With Nedap's solutions for stock management and loss prevention, you can improve the merchandise availability in your stores, raise the customer satisfaction and uplift sales.

To make an appointment contact Pat O'Leary at Patrick.Oleary@nedap.com or Wouter Ubbels at wouter.ubbels@nedap.com.

Submit your ORC Association News

Visit the ORC Resource Center


Howland, OH: Eastwood Mall closed Saturday for 6 hours due to shooting in the area
Police in northeast Ohio say an ongoing dispute led to a shooting that has left two people dead and three hurt. Authorities in Howland near Youngstown say the shooting on Saturday wasn't a random act of violence. They say 47-year-old Nasser Hamad is the owner of the home where the shooting happened and has been charged with aggravated murder. The shooting shut down a busy road and took place near several stores and the entrance to a mall. wkyc.com

Baton Rouge, LA: 18-year-old injured by gunfire at Mall of Louisiana Saturday night
A young man brought to a hospital with a non-life-threatening gunshot wound is believed to have been injured in gunfire outside the Mall of Louisiana late Saturday. Law enforcement officers swarmed an outdoor area of the Mall of Louisiana just after 9 p.m. hearing reports of shots being fired, but investigators found no victims or suspects. Police later learned of the man at the hospital 30 minutes later. theadvocate.com

Billings, MT: Police investigating incident involving shots fired, shoplifting at Rimrock Mall
The Billings Police Department is investigating an incident at the Rimrock Mall where a man shot at the car of suspected shoplifters. Police were dispatched to the Rimrock Mall at about 5:40 p.m. after a person fired several shots at the tires of a vehicle, according to Police. The man had previously confronted a male and female suspect in the parking lot who were "in the process of shoplifting," and told them they could not leave and positioned himself behind their car. "The citizen was open carrying a sidearm and told the suspects if they tried to run him over he would shoot them," the release says. "The suspects attempted to back into the citizen who pulled his sidearm and fired several shots into the tires of the vehicle." billingsgazette.com

Wayne, NJ: Fight reportedly sparks false rumors of shooting at Willowbrook Mall
False rumors of an active shooter at the Willowbrook Mall swept through shoppers and social media Sunday evening after a fight broke out at the popular retail center, according to police and numerous reports. Following numerous social media reports of people evacuating the mall, police confirmed there had been a fight, but said there was no shooter and that everything was under control. nj.com

Robberies & Thefts

Tyler, TX: Three arrested in Armed Robbery of Wal-Mart; pedestrian hit by car recovering
Tyler police have arrested three suspects in connection to the late-night aggravated robbery Saturday. The suspects, all from Louisiana includes two young women and a 14 year old. Witnesses told police several subjects entered the store, held an employee at gunpoint and took an undisclosed amount of cash. As the suspects drove away, they struck a pedestrian with their vehicle, police said. The victim suffered minor injuries and was treated on-scene. arklatexhomepage.com

Springfield, TN: Woman injured in robbery, kidnapping attempt
at Walmart

A homeless man was arrested for the alleged robbery and attempted kidnapping of a woman at a Springfield Walmart. Willie Joe Bufford was taken into custody Sunday evening. He's accused of stalking a 23-year-old woman in Walmart around 9:30 a.m. and attacking her when reached her car. Bufford reportedly pulled out a knife and forced the victim in the backseat. A struggle ensued and the woman was sliced across her fingers as she reached for the knife. Two people nearby heard the commotion and came to help. They pulled Bufford out of the car and called police. But before authorities arrived, he reportedly fled on foot. Bufford was located and arrested nine hours later. smokeybarn.com

Media Courthouse, PA: Man pleads guilty to $14,000 Armed Robbery at McDonalds in Eddystone

Minneapolis, MN: Twin City Area Law Enforcement seeking Cigarette thief who struck 12 times, Assaulting employees

Gordon's Jewelers in the Galleria at Sunset, Henderson, NV reported a Grab & Run on 2/25, items valued at $36,800

Zales Jewelers in the Park Plaza Mall, Little Rock, AR reported a Grab & Run on 2/25, item valued at $2,299

Helzberg Diamonds in the Arundel Mills, Hanover, MD reported a Distraction Theft on 2/21, a Rolex watch was stolen

Piercing Pagoda in the Ohio Valley Mall, Saint Clairsville, OH reported a Distraction Theft on 2/23, item valued at $1,299

Credit Card Fraud

Peabody, MA: $160K, Repeat Credit Card Thief sentenced to 2 and a half years Suspended sentenced and No Restitution
Ylka Acosta pleaded guilty Friday to money laundering, credit card fraud, conspiracy and attempted larceny charges. Co-defendant Carolin Leonardo is expected to plead guilty to the same charges this week. The pair, a prosecutor said, made the purchases by using stolen credit card numbers printed on forged credit and debit cards. They targeted places like Gucci, Saks Fifth Avenue and Bloomingdale's. They also bought Rolex watches from different Long's Jewelers locations, which eventually led to their arrests in February 2015 by Peabody police. The prosecutor sought a sentence of three to four years in state prison for Acosta, who has a history of similar crimes in Arkansas and West Virginia. But a judge, convinced that the pair was part of a larger fraud ring, decided both women would receive suspended jail terms of 2.5 years, to be served only if they violate the terms of their probation. Nor would they have to pay restitution. salemnews.com


Counterfeiters, hackers cost US up to $600 billion a year
Counterfeit goods, software piracy and the theft of trade secrets cost the American economy as much as $600 billion a year, a private watchdog says. In a report out Monday, the Commission on the Theft of American Intellectual Property says the annual losses range from about $225 billion to $600 billion. The theft of trade secrets alone costs the United States between $180 billion and $540 billion annually. Counterfeit goods cost the United States $29 billion to $41 billion annual; pirated software costs an additional $18 billion a year. The findings echo those of the Office of the Director of National Intelligence, which in 2015 pegged the annual cost of economic espionage by computer hacking at $400 billion. miamiherald.com

Clarksburg, WV: 15 arrest warrants issued in Harrison County counterfeit money operation


UPDATE: Police looking for arson suspect in Sears fire
Thunder Bay Police are looking for a suspect responsible for setting a pair of fires in Sears that forced the evacuation of the store Saturday afternoon. According to a Thunder Bay Police Service media release, a young male entered the store and set fire to throw pillows on the second floor and shirts hanging on racks on the first floor. It only took the young male three minutes to set the fires and he exited through the mall doors. tbnewswatch.com

Skimming Thefts

Nassau Police boost patrols at 7-Eleven stores after skimming scams

Burleson Co, TX: Sheriff's Office finds credit card skimming devices

Darien, CT: ATM skimming device found at Darien Bank and Trust

AT&T - Lopatcong, NJ - Armed Robbery
Belmont Medical & Surgical - Brooklyn, NY - Armed Robbery
C- Store - Santa Maria, CA - Armed Robbery
Cashmasters - Jackson, TN - Armed Robbery
Circle K - Westfield, MA - Armed Robbery
Citgo - Ferndale, MI - Armed Robbery
CVS - Toledo, OH - Armed Robbery
CVS - Harrison, OH - Robbery
Domino's - Rutherforton, NC - Armed Robbery
EZ Pawn - Colorado Springs, CO - Armed Robbery
Fair Deal - Sparks, NV - Armed Robbery
Food Lion - Prince George County, VA -Armed Robbery/ parking lot
GameStop - Nampa, ID - Armed Robbery
Liquor Store - Chicago, IL - Shooting/ Police officer wounded, shot by gang member
Rite Aid - Pacificia, CA - Armed Robbery
Sandy Cross Mini Mart - Burlington, NC - Armed Robbery
Scheels - Appleton, WI - Burglary
Stripes - Midland, TX - Robbery/ Assault
Subway - Killeen, TX - Armed Robbery/ Security Guard shot and killed
The Stop-A-Minit - Anderson County, SC - Armed Robbery
Thrifty Liquor - Shreveport, LA - Armed Robbery
U- Stop - Lincoln, NE - Armed Robbery
Verizon Wireless - Seal Beach, CA - Armed Robbery
Waffle House - Shreveport, LA - Armed Robbery
Walgreens - Tulsa, OK - Armed Robbery
Walgreens - Lacey, WA - Armed Robbery
Walgreens - Lakewood, OH - Armed Robbery
Walmart - Tyler, TX - Robbery
Walmart - Des Moines, IA - Theft / Robbery- guns stolen
7-Eleven - Niagara Falls, NY - Armed Robbery
7- Eleven - Arlington, TX - Armed Robbery


Daily Totals:
29 robberies
1 burglaries
2 shootings
1 killed

Featured Job Spotlights



Sr. Manager Loss Prevention
New York, NY
The Asset Protection Manager will oversee the asset protection efforts in all Retail and Outlet stores in Canada and in the states of: Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy violations, and furnish those results to the VP of Asset Protection as well as Human Resources.s.
• Review and analyze incident reports generated from the stores...

Director, Corporate Loss Prevention
Charlotte, NC

The Corporate Loss Prevention Director is responsible for Loss Prevention support, administrative, investigative functions for the corporation. The Corporate Loss Prevention Director will Develop and Administer programs Related to Emergency Preparedness and Response; Active Shooter; Centralized Investigations; Exception Reporting System; Data Analytics; Remote Monitoring Program; Loss Prevention Technology...

Director Loss Prevention
Memphis, TN

The Director of Loss Prevention develops and implements the strategic plans and initiatives for the MGI Loss Prevention program and security controls. Responsible for establishing and providing the ongoing training of loss prevention policies and procedures and security controls that eliminate risk and loss...

Director, Facilities and Loss Prevention
San Francisco, California

Reporting directly to the Sr. Director of Workplace Services and Facilities, this role will be responsible for managing all aspects of our facilities, safety, and security strategies. The ideal candidate will possess a blend of strategic vision and pragmatism, will be the unquestioned expert on all things relating to the location, function, quality, compliance, safety and cost of the places where our employees work, and will be able to translate who we are as a company and a brand into our workplace experience...

Director Loss Prevention
Calabasas, CA

The Director of Loss Prevention is responsible for setting and leading the Loss Prevention strategy for the enterprise, including retail stores, distribution centers, corporate offices and quality assurance labs. The Director of Loss Prevention will lead a diverse team of remote field and office based staff in the development and implementation of strategies to reduce shrink and controllable losses including reducing both internal and external theft and ensuring the safety and physical security of all stores, distribution centers and offices across the enterprise...

Director Corporate Security
Brampton, Ontario, Canada

Reporting directly to the Senior Vice President, Loss Prevention & Risk Management, the Director of Corporate Security will work in a dynamic fast paced environment and will be responsible for leading all "corporate" security functions which include but are not limited to: corporate internal investigations of both a criminal and code of conduct nature; physical security of all Regional support centers and the Home Office located in Brampton, ON; manage third party security providers... 

Director, National Asset Protection
Toronto, Canada

At Holt Renfrew, our mission is to present exceptional experiences together with the finest luxury products for life's every day and extraordinary moments. The Director, National Asset Protection defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by pro-actively developing, recommending, implementing and monitoring asset protection strategies...

Senior Manager of Loss Prevention
Atlanta, GA

NAPA is hiring for a Senior Manager of Loss Prevention! Come join our team and manage and direct all loss prevention activities and results. We are looking for someone who can provide leadership and build business partnerships with vital corporate and field partners (which include our distribution centers and stores)...

Sr. LP Program Manager, Amazon Books & Amazon Go
Seattle, WA

The Loss Prevention Team is seeking an experienced Program Manager to support its Amazon Books and Amazon Go retail programs. This position manages the entire retail program, inclusive of building security and loss prevention design and site visits, investigations, crisis management. In this position, you will develop tools and policies to support Loss Prevention initiatives, reporting to the Director, Loss Prevention and Security for the Americas Region...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...



Loss Prevention Area Investigator
Miami, FL

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...



Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...

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The Do's and Don't of Being a Mentor
Mentoring relationships are crucial to career success and moving upward in your job. Both people benefit from such a relationship: the mentor shares knowledge to the mentee and helps them advance in their career, while the mentee teaches the mentor about new skills they can use as well. For the best results, follow these do's and don'ts. Do make it a priority, don't overreact

Warning Signs that Your Career Mentor Might Be Giving You Bad Advice  Mentors can be an influential part of career decisions, and can sometimes exert subconscious pressure. Don't be skeptical of your mentor's advice. For you both, the greatest success comes when you make decisions for yourself, so look for these warnings of bad advice. Straying from the path? 

Last week's #1 articles --

4 Things to Trash If You Want to Move Up the Ladder  If you're trying to work your way up the career ladder, advance your career, learning new skills and building your network are great ways to get ahead. But there are some things that could be holding you back. Here's what you want to let go. Control use of technology

5 Bad Habits That are Destroying Your Focus  We are constantly bombarded with information and competiting priorities. We're losing focus and energy quickly, but we also have the key to look past the distractions. Here are some simple habit changes you can make today to improve your focus. Sugar Overload

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Professionalism or the lack thereof is a reflection of a person's inner self. How an executive presents themselves and talks about their former jobs, bosses and colleagues is a real indication of how they'll talk tomorrow about who they're working with today. And while it's human nature to be interested in the gossip, it's usually the wolf in sheep's clothing and the one who has the need to rationalize that has the most to say.

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