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Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

IAFCI Annual One Day Fraud Training
May 3

NRF Protect 2017
June 26-28

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Introduction with Gus Downing

Quick Take #1

View episode release schedule

2016 report coming in the Daily.

2016 Senior LP/AP Jobs Report

2016 Internet Postings Jobs Report

In Case You Missed It
Catch last night's CNBC 'American Greed' episode on Retail
Crime Gangs

What used to be thought of as petty theft is now a $30 billion a year business that retailers and law enforcement call "organized retail crime."

"It's definitely the biggest problem retailers face," said Robert Moraca, Vice President of Loss Prevention at the National Retail Federation.

Go shopping with retail crime boss Rico Vendetti in Monday night's episode of "American Greed" and see how one of his capers turned deadly.

the full episode on demand (cable subscription required)

Cyber Security & Corporate Security
ASIS International and ISSA Announce Event Partnership
The two worlds are merging at the 35,000 foot level

ASIS International and the Information Systems Security Association (ISSA), a global organization of information security professionals and practitioners, today announced an event partnership that will advance their shared missions-to heighten the knowledge, skills, and professional growth of security professionals across the globe.

For 2017, ISSA will be fully integrated into all facets of the ASIS International 63rd Annual Seminar and Exhibits (ASIS 2017), convening September 25-28 in Dallas, Texas. In addition to developing two information security tracks for the education program, ISSA will showcase cyber security-focused solutions providers on the ASIS exhibit floor, and will host organizational meetings and social events for their members at the event. This collaboration builds upon the relationship already established with InfraGard, who will once again co-locate its Annual Congress and Conference with ASIS 2017. 

"As we move into year two of our partnership with InfraGard, and now with the addition of ISSA to our program, ASIS 2017 offers an even greater forum for education, peer-to-peer connections, and product and solution evaluation to address immediate challenges and impending threats," says Peter J. O'Neil, CAE, chief executive officer, ASIS International. asisonline.com

LPRC Study Aims at Protecting High-Theft, Openly-Displayed Merchandise in Stores
Protecting high-theft, openly-displayed merchandise in stores just got easier. The research organization LPRC monitored a field test of the Point-of-Sale Activation (PoSA) Proof-of-Concept and has issued their findings.

  ● Proof-of-Concept test successfully completed at Walmart stores
  ● Sales of PoSA-protected products were higher than control groups
  ● Return rates for PoSA-protected products were lower than unprotected products
  ● The LPRC scientific study validates that a PoSA solution can be scalable, can drive sales, and eliminates fraudulent returns on protected products.

The LPRC research publication is the culmination of a two-year collaboration with the world's largest retailer. The results were announced at the recent LPRC Retailer Summit (hosted by Target Stores) in Minneapolis, Minnesota. The exclusive content is now available for LPRC's membership of 40 retail chains. DiSa PoSA benefit denial solution protected consumer electronics products allowing a true open sell environment. This ground-breaking test and scientific study also indicates the DiSa Asset Protection process is a scalable solution that will help retailers drive sales, while enhancing the in-store guest experience by allowing highly desirable products to be sold in a true open format. newswire.com

For More Info: Contact operations@lpresearch.org. LPRC members may request a free copy of the full research report.

Hundreds allege sex harassment, discrimination at Kay and Jared jewelry company
69,000 current and former female employees in class action suit

Hundreds of former employees of Sterling Jewelers, the multibillion-dollar conglomerate behind Jared the Galleria of Jewelry and Kay Jewelers, claim that its chief executive and other company leaders presided over a corporate culture that fostered rampant sexual harassment and discrimination, according to arbitration documents obtained by The Washington Post.

Declarations from roughly 250 women and men who worked at Sterling, filed as part of a private class-action arbitration case, allege that female employees at the company throughout the late 1990s and 2000s were routinely groped, demeaned and urged to sexually cater to their bosses to stay employed. Sterling disputes the allegations.

The arbitration was first filed in 2008 by more than a dozen women who accused the company of widespread gender discrimination. The class-action case, still unresolved, now includes 69,000 women who are current and former employees of Sterling, which operates about 1,500 stores across the country.

Most of the sworn statements were written years ago, but the employees' attorneys were only granted permission to release them publicly Sunday evening. One of the original women who brought the case, those lawyers said, died in 2014 as proceedings crawled on without resolution.

The statements allege that top male managers, some at the company's headquarters near Akron, Ohio, dispatched scouting parties to stores to find female employees they wanted to sleep with, laughed about women's bodies in the workplace, and pushed female subordinates into sex by pledging better jobs, higher pay or protection from punishment.

Sterling spokesman David Bouffard told The Post in a statement Monday that company officials "have thoroughly investigated the allegations and have concluded they are not substantiated by the facts and certainly do not reflect our culture."

Allegations of sexual harassment and discrimination "involve a very small number of individuals," he said, adding that their claims were included in arbitration filings by employees' attorneys "to paint a negative and distorted picture of the company.

Complaints that were reported to the company were thoroughly investigated, Bouffard said, and action was taken where appropriate. He added that the company encourages all employees to report any workplace concerns so officials can investigate and respond appropriately.

Not all of the 69,000 class members are alleging sexual impropriety. Many are accusing Sterling of wage violations, arguing women were systematically paid less than men and passed over for promotions given to less experienced male colleagues.

The former and current employees are seeking punitive damages and years of back pay, though no estimate of the potential damages has been given. A class hearing, during which witnesses will be called to testify before the arbitration judge for the first time, is scheduled for early next year.

More than 1,300 pages of sworn statements were released Sunday and feature company-approved redactions that obscure the names of managers and executives accused of harassment or abuse. But a memorandum by the employees' attorneys supporting their motion for class certification, filed in 2013, revealed that top executives including Mark Light, now chief executive of Sterling's parent company, Signet Jewelers, were among those accused of having sex with female employees and promoting women based upon how they responded to sexual demands.

Many of the most striking allegations stem from the company's annual managers meetings, which former employees described as a boozy, no-spouses-allowed "sex-fest" where attendance was mandatory and women were aggressively pursued, grabbed and harassed.

Former employees who sought help or reported abuse through an internal hotline alleged in their declarations that they were verbally attacked or terminated. Kristin Henry, a five-year Sterling employee who said she was 22 when an older district manager tried to kiss and touch her at a managers event, told The Post she was falsely accused of theft and quickly fired after reporting his advances to superiors at Sterling.

The case could deeply tarnish a business that sells billions of dollars worth of jewelry a year through romance-centered marketing campaigns such as "Every Kiss Begins with Kay." Signet told shareholders in an annual report last year that it would have to "pay substantial damages" if it lost the case.

Its parent company, Signet, which is domiciled in Bermuda but headquartered in Ohio, is the world's largest retailer of diamond jewelry, selling more than $6 billion of jewelry, watches and services in 2015, company filings show. washingtonpost.com

We're Not Alone - Same Thing Happening in UK
What UK job cuts tell us about retail in 2020
It's all about customer facing jobs

John Lewis, department store cuts 400 jobs and it's sister company, Waitrose slash hundreds of jobs as well and it's less reflective of troubles at the business and more an indication of it taking a long-term view on how shopping is changing.

It comes as Tesco strips out about 1,700 deputy manager roles in its Express stores across the country, creating 3,300 more junior, shift leader roles in their place.

Tesco said this change was less about cost-cutting and more part of a drive to "help improve service to customers" by "aiming to have more colleagues on the shop floor, more often".

Experts agree that retailers will have fewer staff overall in the future, with the BRC estimating that there will be up to 900,000 fewer by 2025.

This means retailers must ensure that the staff they do have are best utilized in front-of-house roles, and that back-office work is minimized via smarter processes, enabled by technology.

Some experts believe even the basics of how many staff to have on the shop floor at any one time needs to be addressed.

As footfall drops and transactions shift online, retailers pursue ever more experiential environments in an effort to maximize the value of bricks and mortar and distinguish themselves in the customer's mind.  retail-week.com

Number of distressed retailers nearing recession-era levels
Retailers at risk - due to factors like stressed liquidity, weak quantitative credit profiles, challenged competitive positions, sponsor ownership and erratic management structure - include Claire's, rue21, Sears, J Crew, Payless, Nine West, Gymboree, NYDJ Apparel, True Religion, Indra, Bon Ton department stores, David's Bridal, TOMS Shoes, Tops, Velocity, Fairway, 99 Cents Only Stores, Charming Charlie and Evergreen Saver's. retaildive.com

Digital transformation is CEOs' number one priority this year
To make this a reality, chief executives are investing their capital in the Internet of Things (IoT), big data, robotics, and augmented reality, according to "CEO Viewpoint 2017: The Transformation of Retail," a report from JDA Software Group and PwC.The study, which tapped more than 350 global retailers, revealed that  69% of executives plan to increase their investment in digital transformation over the next year to better understand and connect with their consumers.

In the short-term, mobile-enabled applications (85%), big data (86%) and use of social media data (85%) are the top technology priorities currently or within the next 12 months. While automation and IoT are lower on the list, they are gaining momentum as they are perceived as true game changers. Social media and big data are also highly valuable in delivering deep insights of customer information, allowing retailers to create credible shopper segments, while gaining insight into shopper preferences.

CEOs are increasing their investment in buy online, pick up in-store (BOPIS), with 51% of survey respondents saying they offer or plan to offer BOPIS in the next 12 months - up from 47% in 2016. BOPIS has picked up steam in the past year with 48% of retail CEOs investing in this service or planning to in the next 12 months.  chainstoreage.com 

Identifying Your Shoppers
Most retailers still use "traditional methods" to identify customers which entail the customer providing information at the point of checkout. More than 80 percent use the customer's telephone number, name/address and e-mail for identification, with about half using a loyalty or credit card.

Seventy-five percent of retailers plan to use Wi-Fi to ID customers by way of their smartphones in the store by the end of 2019. Also via smartphones, by 2019, 71 percent plan to identify customers in-store via a mobile app; 64 percent through a mobile loyalty program; and 60 percent from a mobile website.

Yet the current use of such methods is low and the performance is poor. Of the 43 percent who have piloted or implemented a Wi-Fi method of customer identification, 27 percent said it "needs improvement." Only 26 percent have piloted or implemented a mobile app method, with 14 percent indicating it "needs improvement."

The survey also found that "there does not seem to be one technology choice that is 'winning'." Many retailers are also testing or planning to pilot MAC address, NRC, Bluetooth, mobile wallet, social media listening and beacons. retailwire.com

J.B. Hunt Transport Services, Inc. Selects ORBCOMM for End-to-End, Fleet-Wide Asset Tracking and Monitoring Solution
J.B. Hunt Transport Services, Inc. has chosen ORBCOMM Inc., a leading global provider of Machine-to-Machine and Internet of Things communication solutions, to equip its 90,000-plus intermodal and over-the-road (OTR) trailing fleets with end-to-end tracking and monitoring.

ORBCOMM will provide J.B. Hunt a comprehensive telematics solution that gives visibility to the location and status for multiple classes of trailing equipment. Each unit will be equipped with a solar-rechargeable GPS tracking device and a full-length sensor to determine the presence or absence of cargo inside the trailing unit. This solution will increase operational efficiency, reduce cargo theft, and decrease unauthorized use of assets. businesswire.com

Lidl to hire 800 workers for Virginia grocery stores
The chain announced Thursday that it would begin hiring store associates for locations in 12 Virginia cities, including Chesapeake, Hampton, Newport News, Norfolk and Virginia Beach.

Lidl's announcement said wages for associate positions would start at $12 an hour plus health benefits and a 401(k) retirement plan with matching contributions. The Arlington-based company said it plans to hire 4,000 people across the East Coast in its first year. It plans to open its first 20 stores in Virginia, North Carolina and South Carolina this summer but hasn't said which locations will be among them.  pilotonline.com

EyeNote iPhone app helps visually impaired access U.S. currency
The EyeNote application (app) was developed by the Bureau of Engraving and Printing (BEP) for the blind or visually impaired to use as a tool to increase accessibility to Federal Reserve Notes (U.S. paper currency). EyeNote is built for the Apple iOS to allow the user to scan a bank note and communicate its value back to the user. EyeNote does not authenticate a note as being either genuine or counterfeit. The app is available as a free download on the Apple App Store.

Check out all of the app's features here: http://www.eyenote.gov/

NRF Protect, June 27 session:
An Interrogator's Perspective on Netflix's "Making a Murderer"

It was the documentary television series that many of us binge-watched in late 2015 - the story of Steven Avery and his nephew Brendan Dassey as they travel through the many layers of the criminal justice system. Join Dassey's attorney, Laura Nirider, as well as investigator and professional interrogator Dave Thompson as they dissect Netflix's "Making a Murderer," including a discussion on interrogation techniques, the issue of involuntary confessions, and alleged corruption in the criminal justice system.

Learn to: ● Interview subjects using non-accusatory questioning. ● Validate the voluntariness of a subject's statements and confession. ● Obtain confessions with an understanding of the legal ramifications. nrfprotect.nrf.com


American Eagle's intimate division Aerie is booming - adding 50 stores

Food Lion to Remodel 93 Stores in Greater Greensboro, N.C.

BCBG Max Azria teeters toward bankruptcy

Target to open 100 smaller-format stores over next three years

Walmart Takes Yet Another Step Toward Going Cashless in Its Stores

Quarterly Same Store Sales Results

Target Q4 comp's down 1.5%, digital sales up 34%, sales down 4.3%, full yr comp's down 0.5% , sales down 5.8%
Fiesta Restaurant Group Q4 Pollo Tropical comp's down 4%, Taco Cabana down 3.5%, revenue down 4.6%, full yr comp's down 1.6% & down 2.5%, revenue up 3.5%
CST Brands Q4 U.S. comp's down 3%, Canadian comp's down 2%, sales up 12.9%, full yr U.S. comp's down 1%, Canadian comp's up 4%, sales up 0.02%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


The Power Of LP-IT Synergy

By Hedgie Bartol
Retail Business Development Manager
Axis Communications

The move from analog to digital video surveillance technology has changed the playing field for Loss Prevention. Once independent silos of operation, LP's primary shrink fighting tools now share the corporate network. And like every other department system, they rely on IT to allocate bandwidth and storage and provide maintenance and support. This could lead to tension as each department fights to receive a bigger piece of the technology pie.

According to a recent survey by the IHL Group, in a typical retail operation only about 6.4 percent of IT spending is allocated to LP efforts - other than data breaches and PCI compliance. And only about 5.4% of IT staff is dedicated to loss prevention initiatives. For LP to make the most of its share of IT resources, it needs to find common ground with IT and other departments and make the case for leveraging each other's tools and technologies to move the company forward.

Bridging The Communication Gap

Both LP and IT are cost centers, sharing a strategic concern for control and asset protection. But they express those concerns differently. When sitting down at the table it's important to lay issues out in laymen's terms rather than the jargon of each discipline to avoid misunderstandings.

For example: When LP expresses the need for high resolution cameras because better image quality improves forensic value and enables more sophisticated analytics to provide the retail operation with better business intelligence, IT sees the issue in terms of allocating sufficient bandwidth and server storage without impacting other systems on the network. When LP expresses the need to configure the system for remote access to cameras, IT sees the issue in terms of cyber security and network vulnerability.

Read more here.


7 universal rules of threat intelligence
Threat intelligence is now available that allow companies to stay one, or even a few, steps ahead of hackers.

No matter what type of threat intelligence you choose, there are a handful of good practices that any company can practice. Open source information, available freely on the web, can help companies anticipate and prepare for future attacks.

Rule #1: Google it Google may not explore the "deep" or "dark" web, but it's still incredibly useful. We all use Google on a daily basis, and there should be no exception for cybersecurity.

Rule #2: Learn from others One upside to this spike in activity is that it gives us an excellent chance to learn from others in order to be better prepared.

Rule #3: Check Pastebin and GitHub Pastebin and Github can be a major thorn in the side of many security teams. Personal information, passwords, and other sensitive information show up on Pastebin frequently as it is one of the world's most popular text sharing websites.

Github, as the world's biggest code repository, comes with its own set of problems. Anyone can upload source code regularly, which could include either your own stolen proprietary data, or code to exploit vulnerabilities in your systems. Monitor both of these sites regularly so that you can take appropriate action.

Rule #4: Check the chatter Many major attacks or breaches are talked about, out in the open, prior to the event itself. Paying attention to what hacking groups are talking about will keep your team alert and more prepared for any potential security issues.

Rule #5: IOCs are your friend Your team should always have indicators of compromise (IOC) at the top of mind. Geographical irregularities, strange IP addresses, strange activity or high spikes in traffic can all mean that an attack is occurring or a breach has happened.

Rule #6: Know your TTPs Put yourself in the mindset of an attacker; What are your network's vulnerabilities? What are the top attack routes? Analyze this first on your own, and then by looking at your adversaries' own tactics, techniques and procedures (TTP).

Rule #7: Know That Anything Goes It's important that your team is flexible and open-minded when it comes to your organization's security threats. csoonline.com

IBM Delivers Watson for Cyber Security
IBM Security has announced Watson for Cyber Security, an augmented intelligence technology designed to power cognitive security operations centers (SOCs). Over the past year, Watson has been trained on the language of cybersecurity, ingesting over 1 million security documents. Watson can now help security analysts parse thousands of natural language research reports that have never before been accessible to modern security tools.

According to IBM research, security teams sift through more than 200,000 security events per day on average, leading to over 20,000 hours per year wasted chasing false positives. The need to introduce cognitive technologies into security operations centers will be critical to keep up with the anticipated doubling of security incidents over the next five years and increased regulation globally.

Security analysts at IBM X-Force Command Center are using Watson to augment their investigations into cybersecurity incidents. The company debuted Watson for Cyber Security, tapping a corpus of over 1 million security documents, to bring cognitive capabilities into security operations centers. IBM analysts are also experimenting with a new Watson-powered virtual assistant which uses voice response technology to better manage cybersecurity events. edgl.com
Insider threat detected: now what?
There are dozens of pieces of writing regarding the insider security threat, but very little has been written about what happens once you uncover an issue within your network.

There are eight steps every company should take once this happens to mitigate the damage. Having the right technology in place is vital, but get the next steps wrong and that investment could well be for nothing.

First off, in an ideal world you would have obtained HR buy-in on processes around dealing with the insider threat before anything bad happens.

Ensure that there are ample security policies and/or employee agreements that back up any actions that may take place due to insider threat activity.

Acceptable use policies, information security policies, and privacy policies - and any exceptions - must be tracked and employees should sign a form stating that they understand and agree to adhere to the policies. This supplies a strong legal footing for any following actions.

Understand - as much as possible - whether the suspicious activity is intentional or not.

You need rules that outline timelines for dealing with an insider threat. In order to develop these timelines, you must first prioritise your incidents.

Next, you should devise a process based on priority level, established processes and HR agreements.
Disciplinary measures, such as seizure of all of the user's company assets, suspension of employment, or dismissal may be discussed.

With your plan in place, it is time to act. Action, in this case, may include reduced or removed user privileges on high-value assets, confiscation of company assets in the user's possession, and/or interview with HR and cyber security teams.

Once you have acted to contain the threat, it's imperative to understand when the activity may have started, if there are more than one party involved within the scope of the insider threat, any tools, techniques and procedures put to use, and what the intended target was (if it was intentional).

At this point, there should be sufficient evidence to explain the actions of an identified insider threat. The cyber security team might be tempted to deliver justice up front, but it's not their place and best left to HR to deliver termination notices.

These events can stir up emotions, but it is crucial to lay the groundwork, follow policy, and then hand over to the appropriate personnel at the right time. information-age.com

Speak Up: Mobile Ransomware Attack Uses Voice Recognition
First there was a ransomware attack that spoke to its victims via a voice message, and now there's one in the wild that requires the victim read aloud - via voice recognition - the code to free his or her infected mobile device.

Symantec researchers recently spotted a new variant of the so-called Android.Lockdroid.E mobile ransomware that now employs speech recognition APIs for the victim to input the unlock code rather than type it after paying the ransom. The attack thus far has been targeting Chinese-speaking victims. darkreading.com

Security Tech at Unnamed Retailer Shares Pics of Bluetooth-based Skimmer
'Krebs on Security' has featured several stories about "overlay" card and PIN skimmers made to be placed atop Ingenico-brand card readers at store self-checkout lanes. I'm revisiting the topic again because a security technician at a U.S.-based retailer recently shared a few photos of several of these devices pulled from compromised card terminals, and the images and his story offer a fair bit more detail than in previous articles.

The device featured here is a Bluetooth-based skimmer; it is designed to steal both the card data when a customer swipes and to record the victim's PIN using a PIN pad overlay.

The Bluetooth component of the skimmer allows the thieves to retrieve stolen data wirelessly via virtually any Bluetooth enabled device - just by being in proximity to the compromised card terminal (~30 meters). krebsonsecurity.com

PacSun Implements EMV Payment Protections
PacSun has selected BTM Global, a retail systems integration and development service, to implement and integrate EMV software into its credit and debit card payment systems. The move comes nearly 17 months after the Oct. 1, 2015 EMV liability shift, when retailers became liable for losses stemming from card-present fraud. The retailer chose BTM Global's service team to provide the design, development, testing, delivery, pilot support and production lifecycle support services for EMV, tokenization, point-to-point encryption and payment settlement integration. retailtouchpoints.com

The NRF LP Effort & Value -
Protect 2017 Update

Bob Moraca, VP of LP, NRF
Rosamaria Sostilio, VP of LP,
Barnes & Noble

The NRF's Loss Prevention community works with retail LP professionals, law enforcement and government agencies to protect retailers, people, assets, reputations and brands. Bob Moraca, VP of Loss Prevention for the NRF, talks about the work the NRF LP Council does and the value its committees deliver to the LP industry - from research studies and preparedness guides to its regional ORC Investigators' Network. Rosamaria Sostilio, VP of Loss Prevention for Barnes & Noble and Past NRF LP Council Chairperson, talks about the value of the NRF and the need for LP executives to get involved.

Episode Sponsored By:

Quick Take #2

Before MCs Joe LaRocca, VP & Senior Advisor, Loss Prevention, RetaiLPartners, and Amber Bradley, Owner & Brand Strategist, Calibration Group, LLC get started, they clear up a rumor that's been floating around.

Solution Providers: Have a video or commercial you want to publish? Contact us


Fraud Attacks Rise Online in the Apparel Segment as Microchip Cards Roll Out
In regard to the most impacted segments, fraud attacks are skyrocketing in the apparel sector.

In its 2016 Fraud Attack Index report, fraud prevention solution provider Forter noted that there was also a "79 percent increase in risk of fraud for domestic holiday orders" (on a year-over-year basis) for the 2016 season. Risk of fraud is an index that measures exposure to fraud attacks. For the year, actual online fraud attacks showed an 8.9 percent gain.

"Since domestic U.S. fraudsters were most adversely affected by not being able to copy physical cards as easily, it makes sense that these criminals have shifted online, boosting domestic CNP (card not present) fraud," the firm noted.

On the international front, Forter said the fraud attack rate fell by 13 percent year-over-year, which the firm said was "a surprise since international orders are well-known to carry higher risk."

"Forter's researchers attribute this decrease to a growth in genuine international orders rather than a decrease in fraud, however, and this may parallel the increasing value many merchants are seeing in the international market," the analysts said in their report.

By vertical segment, fraud attacks declined in the luxury market by 8.4 percent, and in electronics, fell 1.8 percent. In the digital goods segment, fraud fell 22.6 percent and 33 percent in the hospitality industry. In the food and beverage segment, fraud attacks rose nearly 50 percent while in apparel it increased 69.9 percent.

Michael Reitblat, chief executive officer of Forter, said the gain in the apparel segment "may be related to the new fraudsters who've joined the online criminal community following EMV [microchip] adoption in the U.S. and are perhaps sticking to a vertical they understand. It may also reflect the increased comfort of genuine shoppers with the idea of buying fashion items online and returning as necessary."

Researchers also noted that the "'tsunami' of fraud attempts that many merchants experienced at the end of 2015 was not repeated, but the moderate rate of increase was sustained - and since this increase added to the spike of 2015."

"It is safe to say that the risk of fraud is still a serious concern for online retailers today," they added. wwd.com

Abercrombie & Fitch takes a stand against Online Counterfeit websites
Abercrombie and Fitch Trading Co. filed a complaint on Feb. 23 in the U.S. District Court for the Southern District of Florida against abercrombieandfitchsale.us, abercrombie-and-fitch.us, abercrombieoutlet.us, et al. alleging trademark infringement. A&F seeks to enjoin the defendants from further infringing plaintiff's mark, transfer all domain names used by the defendant under the plaintiff's control, pay all profits and damages to the plaintiff, treble damages, statutory damages of $2 million per counterfeit trademark used, all legal fees, interest and any other relief as the court deems just. flarecord.com

Wayfair's online sales increase 60% in 2016 with help from its credit card

Nordstrom eclipses $3 billion in online sales in 2016

Amazon nabs top spot for online cosmetics sales - 21% online beauty sales in 2016

Springfield, MA: Man arrested for $10,000 Burgalry at Extreme Hats
Springfield police say that they were able to arrest a man accused of stealing $10,000 worth of merchandise from Extreme Hats on Sunday, because he went back to the scene of the crime. According to Police Sgt. John Delaney, Josue Perez, 43, is charged with breaking and entering, larceny, malicious destruction of property. Perez stole 120 sport hats, 30 bottles of cologne, 29 accessory sets, 28 bottles of perfume.28 sweaters, 25 ladies' jumpers, 20 basketball jerseys, 15 football jerseys and a flat screen tv. wwlp.com

Jackson, TN: Lid's employee charged with stealing $3,500 from store in Old Hickory Mall
David McGilvray, a former worker at Lids, a hat retailer, is jailed on charges of pocketing thousands of dollars from the store. Court documents show an internal audit found McGilvray stole $3,500 between April 1 and July 13 of last year. According to investigators, McGilvray admitted to doing false transactions and pocketing the cash. He faces a count of felony theft and has a bond of $5,000. wbbjtv.com

Naples, FL: Man charged with stealing $4,000 of lingerie from Victoria's Secret in the Coastland Mall
Police in Naples said they had to "tase" a Hialeah man, who they arrested on charges of trying to steal $3,986 worth of items from a Victoria's Secret store at the Coastland Center Mall. 45-year-old Luis Padin faces grand theft charges after allegedly stuffing almost 300 items from Victoria's Secret into a large shopping bag. At around 4:00 p.m. on Friday, a Naples Police officer at the mall spotted Padin walking near an exit carrying a large Hugo Boss shopping bag. The officer noted that there is no Hugo Boss store at Coastland Center Mall. fox4now.com

Sylvester, GA: ORC Suspects tied to multiple thefts at Walmart's in Southern Georgia
SylvesterPolice say these three have committed thefts from Walmart stores in Sylvester, Camilla, and Albany. They seem to target smaller stores, in order to make a quick exit. On Feb.18, the two men entered the Sylvester Walmart and loaded up a hamper in one of the carts and filled with electronic items, two lap top computers, a desk top computer, and a Sony stereo radio system, totaling $1,418 in value. Six days later, the same suspects entered Sylvester Walmart filled carts with an assortment of items including a Flat Screen TV and left out from the side of the store. When confronted by a store employee, the suspects left some of the stolen items. They got away with about $1,800 worth of other merchandise. These are the same suspects who ripped off Walmart stores last year. walb.com

Greenwood, IN: Meijer's thief fled with $400 in ammo, knives and booze; adding charges of forcibly Resisting Arrest

Lake in the Hills, IL: Police seeking suspect in $800 Lowe's theft

Prattville, AL: Police continue investigation for Four Women Wanted for Felony Shoplifting

Submit your ORC Association News

Visit the ORC Resource Center

Shootings & Deaths

Detroit, MI: Police Seek 7 People In Party Store Shooting
Detroit police are looking for help to identify seven "persons of interest" sought in connection with a shooting on the city's west side. According to investigators, a 26-year old man was shot and injured at a party store on 14th Street, near Davison Ave. and the Lodge Freeway on Sunday, Feb. 19, at around 7:30 p.m. The victim, who has not been named, suffered non-fatal injuries. Surveillance images from scene show the faces of seven people who police say were there just before the shooting. It appears to be three men and four women. cbslocal.com

Avondale, AZ: Woman dies in shooting at Best Buy; man in critical
A woman has died and a man remains in critical condition after a shooting Monday at a Best Buy store at 99th Avenue and McDowell Road in Avondale, police confirmed. Police did not immediately the name of the woman. Officers are working to try to identify the wounded man, who id described as the suspect. "Information gathered by the criminal investigations bureau has revealed the two subjects knew each other," Officer Jaret Redfearn of the Avondale Police Department said. The gun believed to have been used in the shooting was located at the scene. Investigators on the scene are still sorting out the moments leading up to the numerous shots fired calls that came into the 911 system shortly after noon. azfamily.com

Robberies & Thefts

Update: North Huntingdon, PA: Police arrest Armed Robber at a bank while putting $37,000 of stolen jewelry in his safety deposit box
A suspected jewelry thief was caught after overdosing in a bank while trying to open up a safety deposit box. Police were called to the PNC Bank in North Huntingdon Township for a report of a man who was passed out. Paramedics treated him for a drug overdose. North Huntington police found three plastic bags full of jewelry with the man. Police said the jewelry, worth $37,000, still had the tags attached. The jewelry was stolen during a smash-and-grab robbery at Jake's Haggle Hut in Jeannette. wpxi.com

Frio County, TX: 20 People storm a C-Store to steal beer; group tied to other area crimes
Investigators say about 20 people stormed into the store all at once, overwhelming the single clerk each stealing a case of beer. Police said, "In about two minutes three minutes at the most they were in the store and left." The video shows the suspects peeling out of the parking lot. Sheriffs investigators say they were headed to a house party where the group allegedly wreaked more havoc on the hosts. "They actually were assaulted and robbed," Police Chief Trevino said. The suspects include both males and females, ranging in age from minors to adults. foxsanantonio.com

UK: Four jailed for staged $200,000 Armed Robbery at a Post Office; Postmaster found guilty of being 'inside man'
A postmaster appeared to be overpowered by thugs in boiler suits as he counted the takings in shocking CCTV images. But Mohammed Iqbal, 33, was in the fact the 'inside man' behind the £185,000 heist. He was standing in for his older sister who had been injured during a previous unconnected armed raid. Iqbal allowed the two 'bandits' to cover his head with a sheet and knock him out with chloroform before tying him up. He made sure it was played out in front of the in-store CCTV cameras at Rishton post office in Rishton, Lancs. mirror.co.uk

Credit Card Fraud & ID Theft

Carlsbad, CA: Jewelry store owner sentenced in Identity Theft case that targeted Marines; $55,000 in restitution
Ramil Abalkhad, 53, who owned, Romano's Jewelry, pleaded guilty to conspiracy to commit identity theft and two counts of identity theft with intent to defraud, all felonies. Under the conditions of the plea, Abalkhad paid $55,000 in restitution. To make the credit sales go though, they found a Marine who worked in the disbursement office of the MyPay military payroll system at Camp Pendleton and paid him to reset the victims' PINs. The money could then be automatically withdrawn from the Marines' accounts. sandiegotribune.com

Opelika, AL: Police searching for Best Buy credit card fraud suspect
The Opelika Police Department needs your help identifying a suspect who used a fraudulent debit card. On Friday, Feb. 3 at approximately 4:20 p.m. CDT, the suspect entered Best Buy at Tiger Town and purchased a large amount of merchandise using a fraudulent card. The same suspect then entered the ABC Store located on Frederick Road and purchased a large amount alcohol using the same card. wtvm.com

University of Illinois: Credit Card fraud suspect hits Tech Zone inside the Illini Union for $3,800


 Madison, WI: City Ordinance requires locks on all pumps to protect against skimming devices; City Officials believe they are 100% in compliance

N.J. could require daily ATM inspections to thwart thieves

Bomb Threat

San Marcos, TX: Bomb threat to Wal-Mart briefly closes store; no device found


Phoenix, AZ: Fire breaks out at Phoenix strip mall

Chevron -Roswell, GA - Assault/ Weapons violation
Chevron - Barstow, CA - Armed Robbery
Chubby's - Easton, PA - Armed Robbery
Circle B - Hamlet, NC - Armed Robbery
Circle K - Barstow, CA - Armed Robbery
CVS - Harrison, OH - Armed Robbery
DJI - Lone Tree, CO - Robbery
Dollar General - Abita Springs, LA - Armed Robbery
Family Dollar - Shreveport, LA - Burglary
Ryan's Auto Parts - Detroit, MI - Shooting/ 1 man killed in parking lot
Shell Superstop - Little Rock, AR - Armed Robbery/ Shooting, clerk wounded
Tesoro Café - Uniondale, NY - Burglary
Tito's Pizza - Columbus, OH - Burglary
Vasconi's Drugs - ST Helena, CA - Burglary
Wine & Spirits West - Springfield, IL - Armed Robbery
Wintersburg General Store - Tonopah, NV - Armed Robbery/ Kidnapping
7-Eleven - Arlington, TX - Armed Robbery


Daily Totals:
11 robberies
4 burglaries
2 shootings
1 killed

Featured Job Spotlights


Sr. Manager Loss Prevention
New York, NY
The Asset Protection Manager will oversee the asset protection efforts in all Retail and Outlet stores in Canada and in the states of: Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy violations, and furnish those results to the VP of Asset Protection as well as Human Resources.s.
• Review and analyze incident reports generated from the stores...

Director, Corporate Loss Prevention
Charlotte, NC

The Corporate Loss Prevention Director is responsible for Loss Prevention support, administrative, investigative functions for the corporation. The Corporate Loss Prevention Director will Develop and Administer programs Related to Emergency Preparedness and Response; Active Shooter; Centralized Investigations; Exception Reporting System; Data Analytics; Remote Monitoring Program; Loss Prevention Technology...

Director Loss Prevention
Memphis, TN

The Director of Loss Prevention develops and implements the strategic plans and initiatives for the MGI Loss Prevention program and security controls. Responsible for establishing and providing the ongoing training of loss prevention policies and procedures and security controls that eliminate risk and loss...

Director, Facilities and Loss Prevention
San Francisco, California

Reporting directly to the Sr. Director of Workplace Services and Facilities, this role will be responsible for managing all aspects of our facilities, safety, and security strategies. The ideal candidate will possess a blend of strategic vision and pragmatism, will be the unquestioned expert on all things relating to the location, function, quality, compliance, safety and cost of the places where our employees work, and will be able to translate who we are as a company and a brand into our workplace experience...

Director Loss Prevention
Calabasas, CA

The Director of Loss Prevention is responsible for setting and leading the Loss Prevention strategy for the enterprise, including retail stores, distribution centers, corporate offices and quality assurance labs. The Director of Loss Prevention will lead a diverse team of remote field and office based staff in the development and implementation of strategies to reduce shrink and controllable losses including reducing both internal and external theft and ensuring the safety and physical security of all stores, distribution centers and offices across the enterprise...

Director Corporate Security
Brampton, Ontario, Canada

Reporting directly to the Senior Vice President, Loss Prevention & Risk Management, the Director of Corporate Security will work in a dynamic fast paced environment and will be responsible for leading all "corporate" security functions which include but are not limited to: corporate internal investigations of both a criminal and code of conduct nature; physical security of all Regional support centers and the Home Office located in Brampton, ON; manage third party security providers... 

Director, National Asset Protection
Toronto, Canada

At Holt Renfrew, our mission is to present exceptional experiences together with the finest luxury products for life's every day and extraordinary moments. The Director, National Asset Protection defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners by pro-actively developing, recommending, implementing and monitoring asset protection strategies...

Senior Manager of Loss Prevention
Atlanta, GA

NAPA is hiring for a Senior Manager of Loss Prevention! Come join our team and manage and direct all loss prevention activities and results. We are looking for someone who can provide leadership and build business partnerships with vital corporate and field partners (which include our distribution centers and stores)...

Sr. LP Program Manager, Amazon Books & Amazon Go
Seattle, WA

The Loss Prevention Team is seeking an experienced Program Manager to support its Amazon Books and Amazon Go retail programs. This position manages the entire retail program, inclusive of building security and loss prevention design and site visits, investigations, crisis management. In this position, you will develop tools and policies to support Loss Prevention initiatives, reporting to the Director, Loss Prevention and Security for the Americas Region...

Sr. Mgr., Investigative Strategy and Risk
Seattle, WA

The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative strategy and workplace incident management program supporting Worldwide Operations and Customer Service. This position will provide strategic framework globally for investigations and workplace incident management as well as assist field loss prevention partners as a subject matter expert... 

Director of Investigations
New York, NY

The Director of Investigations is responsible for developing multi-level and multi-tiered strategy for investigations company-wide. These areas include investigations, investigative analysis, and investigative training. To create this multi-tiered strategy, The Director of Investigations must influence and impact members of Legal, Human Resources, Store Operations, and Customer Service to ensure that the collective decisions and policies incorporate Loss Prevention's goals of reducing business integrity-related risks...

Head of Financial Crime, Loss Prevention & Safety
Malvern, PA

The Head of Financial Crime, Loss Prevention and Safety 1NA is responsible for developing strategies to identify and remedy vulnerabilities that lead, or could lead, to financial loss throughout the NA operation, both in the field and office locations...


Director, Loss Prevention Initiatives Job
Dublin, CA

The Director of LP Initiatives & Compliance is responsible for directing cross-functional initiatives for both Ross and dd's Stores. The Director will direct and lead rollouts of new/updated processes, policies and procedures by working directly with LP Field Management and Stores for feedback. The Director will also direct LP compliance and merchandise protection programs... 


Director, Supply Chain Loss Prevention and Safety
Perris, CA

The Director of Loss Prevention is responsible for achieving the shortage and safety goals set for the Supply Chain. This is done by supervising and promoting Loss Prevention initiatives and programs, and by developing and maintaining a strong collaborative partnership with Operations and Human Resource business partners...


Loss Prevention Area Investigator
Miami, FL

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...


Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...

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