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Ian Hartman promoted to Director, Field Loss Prevention for Eddie Bauer
Ian previously held the position of Regional Loss Prevention Manager for the
retailer for over three years before earning this promotion. He has held a
variety of loss prevention positions such as District Loss Prevention Manager
for Gap Inc., Flagship Loss Prevention Manager for Banana Republic, Senior Loss
Prevention Agent for Old Navy, Asset Protection Officer for Mervyns and Loss
Prevention Officer for Kroger. Congratulations Ian!
In Case
You Missed It
February's Moving Ups
27
New Senior LP's - 20 Appointments - 7 Promotions
AC Moore
named Greg Adams Director Loss Prevention
ALTO U.S. named Maurizio Scrofani named Vice President
ASAP Secured Inc. named Rui
Rodrigues Senior Director of Operations
Barnes & Noble, Inc. named Michelle Cabrita, CFI Senior
Corporate Investigator CVS Health
promoted Christopher Crossman to Senior Director Loss Prevention Operations
Hallmark Cards named Jason
Smith CFI, CPP named Corporate Retail Operations Manager - Loss Prevention, Risk
Management, and Store Operations GM
Financial promoted Kelly Moye, CFI to Assistant Vice President
of Operations and Investigations Levi
Strauss named Carolyn Korchik, CFI Global Security & Retail Loss
Prevention Ops Manager Luxottica
named Eric Ives Director of Special Investigations
Macy's promoted Steve Boarman to
the Director of Central Investigations & ORC
Macy's promoted Chris DeSantis to Vice President of
Asset Protection for the Herald Square district
Macy's promoted Antonio Harris to Regional Director of
Investigations for the Southwest region
Macy's named Nicole Thorne the AP Business Intelligence Analyst
Macy's named Janet
Rodriguez Organized Retail Crime Analyst
Macy's named Tim Huff Director of National Events
Macy's named Brian Goddard
the Manager of AP Innovation and Implementation
Maison Birks named Ian Amato named National Loss
Prevention Manager - Canada McDonald's
named Jonathan "Jay" Morales Regional Security Manager
Meijer named Paul Jaeckle
Vice President Asset Protection PetSmart
named Meredith Plaxco Director of Loss Prevention and Safety - Strategy,
Operations and Field RILA Asset
Protection Leaders Council named Brian Kirby, CFI a member
Rite Aid named Art Barraza
Asset Protection Director Sapphire Risk
Advisory Group named Matthew Jones Business Development Manager
Tiffany & Co. promoted Hank
Siemers promoted to Vice President - Retail Security
ULTA Beauty named Adam
Stokes, CFI Lead Supply Chain Loss Prevention Manager
URBN Inc. promoted Jeff
Teator (LPC , CFI) to Senior Regional Loss Prevention Manager
Weis Markets named Will
England Vice President of Asset Protection
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Two-Month Update The Retail
landscape as we enter March
Quarterly Comps and
Sales Numbers reported in Jan. and Feb.
Average
quarterly comps: Down 1.3% Average quarterly sales:
Up 1.7%
Best
quarterly comps numbers: Canadian Tire up 8.1%
Walmart Walmex up 8%
Worst quarterly comps
numbers: hhgregg down 22.2% Rent-A-Center
down 14.2%
43 Senior LP/AP roles filled
in the first two months of '17
27 Seniors Named in February Alone Ranks #2 Busiest Month Since Last March's 29
We just had the second busiest month in naming senior LP positions since last
March and with filling 43 senior LP/AP roles in the first two months of the
year, in this market, is amazing. As it shows a sense of urgency and
focus on security and shrink.
We may be closing historical numbers of stores and going through a difficult
time in retail but one thing is clear, senior management is focused on security
and current events has made LP/AP an absolute priority. Seems like everything is
just speeding up.
More than a dozen Sr. LP
jobs posted in Jan. and Feb.
In the first two months of 2017, there were a total of 15 Senior LP job
postings reported in the Daily. This may not be as drastic of a number
as jobs filled but it's high none the less and it shows we are off to a running
start.
Closures, cuts and jobs added in January & February
What the numbers say
Is it 2009? Or is it Worse?
It's the first time we've seen comp
store sales average that far down since Jan.- Feb. 2009. However for an
entirely different reason.
Online vs. the great recession. It's hard to say which is
worse. At least we all knew the great recession was going to be over sooner or
later and the storm would pass. But with online continuing to take market share
this brick and mortar tornado is far from blowing over and in some regards it's
just getting started.
The store closures and job cuts goes along with what we've all
been seeing and hearing about for months. So there's no use talking that horse
to death. Other than to say that more are coming and we could easily reach
10,000 store closures this year. Which is rather drastic.
As it relates to the Jobs Added - while it looks like we gained more
than we lost. That's really not the case as it relates to disposable
income and long term employment.
Lowe's 46,700 jobs are mostly if not all the seasonal jobs they add each year
for their upcoming busy season.
The Pizza Hut, Walmart, Kroger, and Dollar General's jobs, 44,000, are all about
that customer facing hourly push to increase customer service
and conversions.
These 44,000 jobs, while certainly not to be discounted, are hourly positions
that will ultimately be labeled jobs you can't make a living on for the most
part.
While the 29,000 we lost included middle and upper management jobs - good paying
jobs. So in essence did we gain financially?
Getting back to these 44,000 new jobs, the whole trick with all of these new
customer facing hourly jobs will end up being how well connected and trained
they'll be. Do the retailers really have the technology to arm them with and can
they master the skills required to use the devices to drive sales?
At the end of the day and regardless of the technology piece can 44,000 hourly
associates drive enough value to the consumer that we'll see the impact on sales
with decreasing store traffic. As it appears that everyone is rather
understanding and almost accepting of the decreasing store traffic so it's all
about conversion.
So four companies are throwing people at the problem and that seems to always be
the answer. Now it's a matter of filling the jobs and getting them trained.
With such a large influx happening so rapidly Loss Prevention may have
their arms filled. Let's hope the shortcuts to hiring don't come back to haunt
us.
As it relates to the 15 senior LP/AP jobs posted - That's a good
indicator and shows retailers are concerned and investing in LP.
Especially with it being the first two months of year - normally the slowest
time of year.
Couple that with 43 senior LP/AP roles being filled and we have the
busiest first two months that this writer has ever seen. Which is
another good indicator that LP/AP is not only surviving but we're thriving in a
market that is literally on fire - in a negative sense. Just take a look below
at today's fourth quarter results.
So at the end of the day we have 58 senior LP roles changing in
the first two months of 2017. Now that is a busy market.
Just some thoughts - Gus Downing
Time to
Emphasize and Audit I-9's in Stores
Groups Prepare Members for Increased
Immigration Enforcement
With heightened immigration enforcement policies coming into effect,
agricultural industries may feel the strongest effects. These organizations
are making sure their members are ready to navigate the increased oversight.
With memos released by Homeland Security last week, the Trump
administration is seeking to ramp up the number of audits and raids
performed to identify and deport undocumented immigrants-a change that could
heavily affect the agricultural sector.
"Members should begin preparing for increased worksite enforcement and
renewed emphasis on Form I-9 audits," the post read. "This
means that employers should be proactive to recognize and correct Form I-9
problems before ICE comes knocking on the door. Now is the time to audit all
Form I-9s to ensure they are completed fully and accurately."
Editor's Note: Having mentioned this last week, it is time
to renew your emphasis and increase your audits of store's I-9 forms.
Certainly mainstream retail may not be as impacted but certain markets may
be suceptable to fake documents and or lacks enforcement of the process.
Which as Abercrombe & Fitch found out in Detroit a few years ago they were
fined $1 million because they weren't following the correct procedures.
associationsnow.com
NYC Expects 300,000
Fewer Foreign Tourists
Costing NY Businesses $600M, Saying Trump Is to
Blame
This will impact retailers big time
For the first time in seven years, New York City officials expect the number
of foreign visitors to decrease, a drop they attribute to the protectionist
policies and rhetoric of President Trump - saying that those moves are
scaring off many of the visitors who have helped fuel the city's robust
growth since the last recession.
The city now expects to draw 300,000 fewer foreigners this year than in
2016, when 12.7 million international visitors came, a decline that will
cost businesses in the city that cater to tourists at least $600 million in
sales, the agency estimates.
The rest of the country is expected to see an even larger decline in
foreign tourism over the next two years, said Adam Sacks, president
of Tourism Economics, an international firm that forecasts travel trends for
several cities in the United States, including New York.
"The data are all showing a pretty dramatic shift in behavior and interest,"
he said. "That certainly accelerated since the executive order."
On average, foreigners spend about $2,000 in the city, compared with about
$500 for Americans. "Travel is a very precious commodity and people have
choices. Once the vacation of 2017 is gone, you don't get that back."
nytimes.com
Australia: Robots to roam shopping aisles
taking 'shelfies' to fight shoplifting
Carts scanning items and robots
checking shelves will be among the latest weapons in the fight to tackle
shoplifting at supermarkets. Crime Statistics Agency data obtained by Leader
Community News show shoplifting is on the rise in Victoria with 21,043
offences in the 12 months to September 2016.
Stealing from a retail store
crimes are up 392 on the previous year's data. Australian Retailers
Association executive director Russell Zimmerman said cost of living
pressures was leading more people to crime. Mr Zimmerman said "smart
trolleys" that would allow shoppers to scan prices and make card payments
were up to two years away. "Anything you put into the trolley will be
self-scanned automatically," he said. "Your card details will be connected
to it so essentially you can walk out without having to talk to a checkout
operator." The "shelfie" robot, which would navigate through the supermarket
aisles and scan items on every shelf, was currently in the prototype phase,
he said.
heraldsun.com.au
Task force formed to
solve rash of cellphone store robberies in Lehigh Valley
After a recent rash of cellphone store robberies across the Lehigh Valley,
authorities announced Tuesday a task force would be formed to help nab the
culprits.

The team made up of law enforcement officials from the Lehigh Valley
officers and spearheaded by Northampton County Assistant District Attorney
Patricia Mulqueen will meet daily, according to a news release from District
Attorney John Morganelli.
In the past five months, several Lehigh Valley cellphone stores have been
targeted by robbers who often tie up employees or lock them in rooms in
order to steal dozens of phones.
Many of the locations have been Verizon stores and all of the robberies
remain unsolved, Morganelli said. mcall.com
Canadian retailer YM in
bid for bankrupt U.S. peer Wet Seal
Microsoft will pay
$1.2M to settle class-action suit over misprinted retail store receipts
Crocs to Close 160 Stores,
Names New CEO Amid Sales Rout
Gap Inc. Plans to Trim
Workforce With 216 Cuts
Quarterly Same Store
Sales Results
Domino's Q4 domestic comp's up 12.2%, Inter. comp's up 4.3%, sales up 10.6%
Domino's Full Year domestic comp's up 10.5%, Inter comp's up 6.3%, sales up
9.8%
Lowe's Q4 comp's up 5.1%, sales up 19.2%
Lowe's Full year comp's up 4.2%, net sales up 10.1%
Ross Stores Q4 comp's up 4%, sales up 8%
Ross Stores Full Year comp's up 4%, sales up 8%
Dollar Tree Q4 comp's up 1.2%, net sales up 5%
Dollar Tree Full Year comp's up 1.8%, net sales up 33.7% (Family Dollar
stores added)
Steve Madden Q4 retail segment comp's up 1.1%, total net sales down 2.3%
Steve Madden Full Year net sales down 0.4%
American Eagle Q4 comp's up 0.4%, sales up 1%
American Eagle Full Year comp's up
3%, net revenue up 2%
Best Buy Q4 U.S. comp's down 0.9%, enterprise comp's down 0.7%, online sales
up 17.5%, sales down 1%
Best Buy Full Year enterprise comp's up 0.3%, sales
down .04%
Urban Outfitters Q4 comp's down 3%, net sales up 13%
Urban Outfitters Full Year comp's down 7%, net sales up 6%
Office Depot Q4 NA retail comp's down 4%, sales down 2%
Office Depot Full Year NA comp's down 2%, sales down 6%
Barnes & Noble Education Q3 comp's down 4.9%, sales up 0.6% |

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All the News - One Place - One Source - One
Time
The D&D Daily respects your time & doesn't filter retail's reality
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Who should be on an insider
risk team?
Catching an insider taking confidential information
doesn't happen by chance
Left to chance, unless you happen to bump into someone leaving the building with
a box full of documents, you might never catch an insider red-handed. That is
where an insider risk team comes in - group of employees from various
departments who have created policies that create a system to notice if those
confidential items have left the building.
"Insider risk is a real cybersecurity challenge. When a security professional or
executive gets that call that there's suspicious activity - and it looks like
it's someone on the inside who turned rogue - the organization needs to have the
right policies and playbooks, technologies, and right team ready to go."
"Fellow employees and managers need to be trained to spot the signs of
disgruntled employees and given channels to report concerns in a manner
that does not judge the potentially disgruntled employee, but instead put the
right people in their path to help them resolve whatever grievance they have
before it escalates."
But not all companies are that advanced in spotting what an angry employee might
do in retaliation. Policies would cover those obvious situations of an employee
making an inordinate amount of photocopies or an alert that notices a USB drive
is being plugged into a computer, but it gets tricky dealing with those
scenarios that are not out in the open for all to see. It is the insider risk
team that must come up with every hypothetical scenario in order to stay ahead
of that disgruntled employee who only wants to fulfill a vendetta.
Having the right insider risk team with risk management expertise is a must to
assess the situation, pinpoint the culprit and execute your counterattack plan,"
Sethi said
Who should be on this team?
In terms of the team's makeup, it should be representative of the entire
company. The team should include the technical IT and Security teams, as
well as non-technical stakeholders such as members of the C-suite, the legal
counsel and human resources, said Veriato's CSO David Green.
C-Suite: A member of the executive team should be present
because you'll need buy-in from the executive team to ensure the other
departments represented on the insider risk team have the authority to establish
a risk-based monitoring program and sign off on an Acceptable Use Policy (if one
isn't already established); set boundaries of what's acceptable behavior and
what's not; and tie the plan to the company's strategic objectives and help
outline a security policy.
Legal: The legal team should be present to ensure all
employee/user monitoring activities meet any local, state and federal laws. They
should also help define what is permissible to monitor, such as email and
instant messages, the web sites employees visit, online apps they use or any
content they download or print.
Human Resources: HR can help create the processes necessary to
ensure there is a warranted and documented need for any monitoring, and that the
security team is made aware of these issues without breaking any privacy laws.
IT / Security: IT - or whomever will be involved in both
evaluating possible technology solutions and implementing the selected solution,
will provide the other non-technical team members with context around which
users have access to what sensitive data, as well as what's possible when it
comes to monitoring activity - all of which will be invaluable when putting the
planning and preparation output of this team into practice.
csoonline.com
What should an insider risk
policy cover?
Use your policies and playbooks and be sure to make detailed notes including
date and time stamps of the findings, Sethi said. "This information will be
useful to paint a complete picture of the events and will allow you to
continuously improve your risk posture and insider risk program."
Most importantly, an insider risk policy should be clear about who has access to
networks and resources. It should also establish controls over how access to
information is reviewed, by whom, and how often. "This step is often missed by
organizations, resulting in growing privilege-creep that allows long-time
employees to garner far more access to data than they really need. Regular and
active review of entitlements and access will help reduce the risk of
overly-broad access while actually helping the business meet its compliance and
governance requirements.

Insider risk policies should be clear on who owns the risks for insiders, "It's
far too easy for line of business managers to assume that the risk is owned by
the IT department, or the security team. Managing the risk from insiders is
everyone's job, and it needs to be clearly spelled out as such."
The policy should define the rules of the road, what employees and contractors
should and should not be doing. It should also define ramifications if people
violate policies, and include an exception process for those users who operate
outside the parameters of the policy.
Adjudication rules should be clearly spelled out. This should include how
matters of emerging concern will be escalated. The policy should include
obligations for employees to report suspicious activity, for managers to monitor
employee morale and address issues fairly and proactively. The policy should
clearly delegate roles and responsibilities to deliver fair, objective,
respectful investigations processes that are compliant with local laws and
regulations. The policy should call for periodic review of risks and controls.
It should designate a chain of command to the insider risk program - ownership,
accountability, governance and oversight.
A risk policy should incorporate insurance in case of breaches, with strong
communication policies to implement after the breach occurs.
Having an established change control process can also help identify any user of
elevated privileges doing so outside of normal procedure.
And, lastly, Matias Brutti, a hacker at Okta, said the policy should include
data categorization so the enterprise understands which teams can access which
data. It should also include monitoring capabilities and the ability to regulate
employee data access. csoonline.com
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McInnovation: McDonald's and CAP Index Create NEW Risk Assessment Management
Program
Improved Risk Assessment & Security while Managing
Costs & Liability
McDonald's and their long-time crime risk assessment partner
CAP Index co-develop a new state-of-the art solution!
McDonald's
is the world's largest hamburger fast food chain - feeding 68 million people per
day (more than the entire population of the U.K.) and serving 75 burgers every
second. With more than 420,000 employees at over 36,000 locations in over 119
countries and a new McDonald's location opening every 14.5 hours, you can
imagine what a monumental challenge it is to effectively and efficiently
measure, document, and respond to each individual location's crime challenges
and security threats. That's why they partnered with CAP Index - the leader in
crime risk assessment and reporting. "Building the new R2AMP restaurant risk
assessment management program has been exciting. This is a tool we co-developed
with CAP Index, and there's nothing like it in our industry." - Rob Holm, Senior
Director of Safety and Security for US Operations, McDonald's, USA.
Working closely with McDonald's teams, we helped develop an innovative
classification system and software solution called the Restaurant Risk
Assessment Management Program or R2AMP. Built using our dynamic CAPWare™
security management tools, this comprehensive program was designed to identify
and track security risks as well as provide corrective measures to be considered
at specific McDonald's locations.
Read the full article here.
To arrange a personal demonstration of CAP Index's CAPWare technology,
click here.
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Calgary Walmart store under
fire for treatment of customers by store security
A University of Calgary student says he intends to file an official complaint
with Walmart after an encounter with a security guard at the Walmart in Sage
Hill.

Jean Ventose said the incident happened at around 10 a.m. on Thursday, Feb. 23
as he was shopping for headphones at the store in northwest Calgary.
Ventose posted a video of the encounter on Facebook, which has been viewed
hundreds of thousands of times.
In the video, which Ventose said was
taken with his phone, a woman who appears to be a store security guard is seen
closely following Ventose, who can be heard speaking to her off camera.
WATCH: A Calgary man shot this footage at a Walmart he says shows a security
guard following him.
The exchange begins with the security guard
telling Ventose he can't take her picture with his phone.
globalnews.ca
Trump protests occur at the Hudson's Bay in Toronto
A group of protestors hit up two Hudson's Bay locations in the Toronto area this
weekend to protest the Canadian retailer's Ivanka Trump brand offering.

The group calling themselves the "Peeved Beavers" is an offshoot of the U.S.
#GrabYourWallet boycott of retailers selling both Ivanka and Donald Trump
products.
Their aim was to convince the Hudson's Bay to stop selling
Ivanka Trump clothing and accessories. The protests took place at the Bay's
Square One location in Mississauga, as well as at its flagship store at Queen
and Yonge in downtown Toronto. Some protestors dressed up like President Trump
and members of his administration.
The Hudson's Bay offered the same
statement to several news sources ahead of the protests stating that "we aim to
deliver a strong assortment of fashion," and that "we respect our customers'
right to choose the brands that work for them. In turn, our customers' choices
inform our decisions on which merchandise we offer."
fashionnetwork.com
Giant Tiger and other
discounters in expansion mode
Canadians Are Struggling
Giant Tiger will add 10 to 15 stores this year, with
more to come. Meanwhile, Costco is midway through a seven-store
expansion. And the biggest of them all, Dollarama, is adding 60
to 70 new locations this year to its 1,000-store national network.
Slowest economic recovery in history is driving value discounters
We had a recession in 2008 but we haven't recovered from it, we're in the
longest period of Canadian economic recovery. We bounced back faster from the
Great Depression than we did from that recession," he says, adding that the slow
recovery has affected people's behaviour. "Consumers are more value conscious."
Average Canadian incomes have barely risen over the last year, according to
Statistics Canada. For workers in retail, accommodation, and food
services, wages have actually fallen by about two per cent.
Empty Target stores a prime location is driving new stores
The American chain abandoned 133 stores and 15 million square feet of retail
space when it left Canada in April 2015. Leasing agents have had to scramble to
replace lost revenue, and are still calling Giant Tiger with enticing offers.
Many even promise to reconfigure the space to suit the chain's needs.
Either way you slice it, with stagnant wages and ongoing anxiety about the
economy, there's no question Canadians will be seeking out bargains - wherever
they can find them - for the foreseeable future.
cbc.ca
Chip technology gets "credit" for reducing debit
card fraud
Skimming losses total $1.5 million in Canada
Customer complaints about debit card fraud haven't been wiped out completely,
but the good news is security and consumer protection features are working in
our favour. According to Interac Association, debit losses due to
skimming have declined, reaching a record low of $11.4 million; $1.5 million of
that was in Canada. The transition to chip technology,
which began in 2008, is getting most of the "credit" for the decline.
9900chml.com
Canadian parka company
Moose Knuckles awarded $68M in counterfeit case
Canadians Becoming More
Vigilant in Recognizing, Rejecting and Reporting Fraud and Identity Theft
Sunrise Records to move
into 70 closing HMV locations across Canada
Holt Renfrew to shutter
it's off-price 'hr2' division - only had 2 stores
Canadian retail operator bids $1.5M for Wet Seal's
trademarks
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Calgary, AB: 3 men sought after gun held to manager's head in store
robbery Three masked men
armed with handguns and a machete entered Hempishere Gifts and Novelties, police
said in a release Monday. The two other men forced a clerk into a back room, got
the keys from him, and took an undisclosed amount of money. The robbers then
corralled the employees into the back room while they took products from the
store and ripped phones out of the walls, police said.
cbc.ca
Halifax, NS: Store owner closing up shop after
violent robbery
Laval, QC: Police warn of
pickpockets in various restaurants
Regina, SK: 12 long guns stolen from Pawn
Shop
Fake robbery report to Saskatoon police
results in arrest of wanted man
Great Sudbury, ON: Man Arrested for two
Commercial Break, Enter and Thefts
Barrie, ON: Suspect doesn't conceal groceries,
cosmetics during theft attempt
Thunder Bay, ON: Youth identified in Sears
fires
Waterloo, ON: Police investigate theft at
Raffi Jewellers store in Conestoga Mall
Robberies and Burglaries
•
Handi's Convenience - Moncton, ON - Armed Robbery •
Mac's - Watford, ON - Armed Robbery •
Pet Valu - Hamilton, ON - Robbery
•
Rexall - Stony Plain, AB - Burglary/Break & Enter •
Shopping Basket - Moncton, NB - Armed Robbery
•
Undisclosed business - Saskatoon, SK - Robbery •
Undisclosed convenience store - Maple Ridge, BC -
Armed Robbery
•
7-Eleven - Battleford, SK - Robbery
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Intelligent Video. What's your store showing you?

Network surveillance technologies continue to revolutionize the way retail
professionals work with not just loss prevention, but also with store
optimization, operational efficiencies, and enhancements to the overall customer
experience. Hedgie Bartol, Retail Business Development Manager for
Axis Communications, tell us how the global leader in network video can help
retailers can bring together their video surveillance, physical access control
and now audio systems to create a full solution that goes beyond security and
helps grow the business.
Quick Take #3

Joe and Amber
share some words of wisdom for the young
professionals out there. Hear the advice they would each give to their younger
self. |
Solution
Providers: Have a video or commercial you want to publish? Contact us
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Online fraud spikes 35% in
Q4
ThreatMetrix, a California-based company that analyzes and blocks cybercrime
attacks in real-time, said it detected 122 million fraud attempts worldwide in
the final three months of 2016, representing a 35 percent spike over the
previous year.
Attackers are using increasingly sophisticated device-spoofing tools, malware
and bots to make fraudulent transactions - in some cases employing a combination
of "multiple vectors" that makes them harder to detect, according to the
company's
report on cybercrime released this month. Eighty million cybercrime attacks
last year used stolen or fake credentials.
The research is based on actual attacks attempted October through December of
last year and detected by the company's Digital Identity Network through
"real-time analysis and interdiction of fraudulent online payments, logins and
new account applications."
"Transaction volume is no longer regional, or even confined to country
borders, but has rather exploded cross-border as the global village economy has
really taken root," the report states. "However, cross-border transactions are
riskier than domestic ones; organizations must look for better ways to
authenticate their user base on a global rather than regional scale."
thehill.com
EU's EBA Eases
Anti-Fraud Web Payment Rules After Industry Pushback
Proposed rule aims to combat online-payment
fraud The European Banking Authority relaxed a
controversial proposed rule designed to combat online-payment fraud in a new
draft released Thursday.
According to the text, the EBA now plans
to require online shoppers to use extra verification tools only for
purchases above €30 ($31.64). An earlier proposal put the threshold at €10,
but e-commerce advocates slammed the idea as a threat to sales.
Under so-called Strong Customer Authentication, a buyer would need to use a
combination of two elements such as a PIN, authentication code or
fingerprint to complete a purchase.
Visa Europe, the
European subsidiary of payments-technology company Visa Inc., estimated that
the rules with the €10 threshold would put €11.2 billion of
European online sales at risk. A survey of more than 5,000 adults across
Europe, conducted on behalf of Visa, indicated that 61% of consumers would
abandon purchases if more steps were added to the online payment process.
wsj.com
Minors exposed to
dangerous goods by gaps in ecommerce age checks, survey finds
A new survey of ecommerce businesses in the UK has found that 78% are
concerned about selling age restricted goods or services to minors online
due to the age verification methods they are using. The age restricted
products include cigarettes, alcohol, knives and fireworks.
The
research surveyed 200 senior ecommerce professionals responsible for
e-retail activity. More than half (61%) of respondents said that they use
self-certification (tick box/date of birth entry) to check their customers'
age online. This figure was higher among respondents from larger ecommerce
businesses (those with more than 500 employees), 79% of whom said they still
use this method, which simply depends on the customer's honesty.
Only
30% of ecommerce businesses said they used Know Your Customer (KYC) checks
via specialist credit check or identity check software. 83% of ecommerce
businesses said that they felt a need to conduct more comprehensive identity
verification to mitigate identity fraud, a growing problem online.
retailrisk.com
Target's online sales grew
more than 30% in Q4
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Sacramento, CA: Two brothers pull a $15,000
Burglary at Target, throw stolen items from car during police chase
Two Sacramento-area brothers accused of burglarizing a Target store in San
Joaquin County were arrested following an early morning pursuit Tuesday. Vincent
Arkansas, 35, and Benton Arkansas, 34, are accused of smashing out the front
window of a Target store in Lathrop at 3:39 a.m. Tuesday. Once inside, they used
a crowbar to open display cases in the electronics section and fled with
approximately $15,000 worth of items, including PS4s, Xbox Ones, GoPros, laptops
and digital cameras, according to a San Joaquin County Sheriff's Office news
release.
sacbee.com
Frankfort, KY: Police
identify suspect in $9,000 Walmart jewelry theft
In a press release, Frankfort Police Maj. Rob Warfel said Aaron Creech was
identified through the Crime Stoppers tip line and is a theft suspect at a
Georgetown Walmart two days before he allegedly hit the Frankfort store on Feb.
12. "People are walking around Walmart shopping and here's a guy with a crowbar
prying open the jewelry case and nobody thinks this is suspicious, I guess,"
said Commonwealth's Attorney Larry Cleveland. "Nobody says a word. He's on video
doing it. He's apparently done this in Walmart stores all over central Kentucky.
state-journal.com

Forest Park, OH: Man steals
$3,800 of Fishing Gear from multiple Walmarts
Derrick Marcum was arrested in October at the Walmart in Forest Park after he
tried to leave the store with two backpacks full of fishing lures and other
equipment, police said. Police arrested him for theft of merchandise worth
$1,300. He posted bond, but failed to appear in court. A grand jury on Monday
indicted Marcum in a similar theft the day before the Forest Park heist.
Prosecutor David Fornshell said Marcum filled five storage containers with
fishing lures and other equipment and took them to the self-checkout, where he
paid for only the storage containers. Marcum "pretty much cleared out the
aisle," according to Fornshell. The total value of fishing gear taken from the
Lebanon Walmart was more than $2,500. That case was unsolved until police said
they connected the two thefts.
wlwt.com
Livingston County, MI: El
Hadji Mamadou Gueye, 27, of Mount Morris, plead guilty to organized retail crime
The prosecution agreed Gueye can seek sentencing under the state's Holmes
Youthful Trainee Act, which means he would have no public criminal record if he
successfully completes probation. Sentencing is March 23.
livingstondaily.com |
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Shootings & Deaths
UPDATE: Avondale, AZ:
Employee dies after shooting inside Best Buy
Police
continue to investigate a double shooting at an Avondale shopping center on
Monday afternoon that left a Best Buy employee dead. According to the
Avondale Police, upon arrival at the business, one man and one woman were
found injured inside the store from gunshot wounds. Both individuals were
taken to hospitals.
The woman was pronounced dead by hospital personnel on Monday. The man
remains in critical condition. Best Buy told reporters the woman who was
killed was a team member of the store. Later Tuesday afternoon, police
identified her as 26-year-old Melissa Mendez.
The suspect has been identified as Henry Cota, Jr. Police say there was a
history of domestic violence between the two. Police say investigators have
determined there was a confrontation outside the store between Mendez and
Cota, and Mendez ran into the store after Cota fired several shots. Cota
followed her into the store and fired more shots, police said.
abc15.com
Reports of shooting lock
down Moreno Valley Mall
After people were posting on social media that a shooting was underway at a
Moreno Valley Mall Tuesday, authorities said they were investigating, though
no shooting had occurred. The tweets about a possible shooting began around
8:20 p.m. at the shopping center. The Los Angeles County Sheriff's
Department said there was no shooting, but deputies were investigating
suspicious circumstances. Officials lifted the lockdown about an hour later.
nbclosangeles.com
Reno, NV: Police
investigating a Shooting outside Dollar Tree
Reno Police say no victims have been found or have come forward after shots
were fired Tuesday afternoon. Police say after they were called to reports
of shots being fired, they found two shell casings in the parking lot of the
Dollar Tree store about 4:30PM February 28, 2017. One car is damaged.
kolotv.com
Robberies
& Thefts
Burlington, NC:
Shoplifter Mistaken Identity; City of Burlington, Police and Walmart settle
case for $25,001 in Federal Court
Charges that Anna Marie Martin, 52, stole CDs from Wal-Mart, and hit another
vehicle in the parking lot fleeing in a Chevrolet pickup, were dismissed as
mistaken a little more than a month and a half after her arrest in May 2015.
Martin filed July 18 against the city and retailer, she asserts she did not
even go to Wal-Mart on May 1, 2015, or ever drive a truck. But when officers
investigating a shoplifting and hit-and-run that day distributed
surveillance-camera photos, Officer Blake Johnson told them he recognized
the suspect as Martin, whom he had stopped about a week before over an issue
with her license plate. According to the suit, Officers Karla Topete and
A.D. Jones showed a driver's license photo of Martin to Adriana Sposato with
Wal-Mart loss prevention, who said she was "80 percent" sure Martin was the
woman they were looking for.
thetimesnews.com

Suspects flee with $40,000 of narcotics in
Walgreen's Armed Robbery
Lacey Police are trying to identify a huge (between 6'6" and 6'8" Armed
Robber who ordered pharmacy employees at a Walgreens store to get on the
ground. "I've approximated the value that he's taken to be $30,000 to
$40,000 worth of street-value narcotics so to get him and to get these drugs
off the street would be a huge profit to the community," said Det. Stetler.
q13fox.com

Ellicott City, MD: Thieves steal opioids from 4
Howard County pharmacies
County police said they don't think any of the four cases are related, but
they said it represents a regional problem, and they're working with other
jurisdictions to see if there are any connections.
wbaltv.com
ID: Univ. of Idaho
Football Player suspended for shoplifting
Redshirt freshman Charles Akanno has been suspended indefinitely from the
Idaho Vandals football team, the university announced on Monday. "We have
high expectations for every member of our program," head coach Paul Petrino
stated. "It is an honor and a privilege to represent the University of
Idaho. Until this matter is resolved by the courts, Charles will be
suspended from all team activities.' Akanno and Chris Hunter, a former
player who is no longer with the team, were charged Monday morning after a
shoplifting incident on Sunday.
spokesman.com
Los Angeles, CA: West
San Fernando Valley Serial Robber Gets 30 Years
Jason Paul Holman, 35, entered his plea to six counts of second-degree
robbery and admitted being armed with a rifle during the heists. Seventeen
other counts against him were dismissed as a result of his plea. The charges
stemmed from robberies at a dozen locations, including fast- food
restaurants and gas stations, between July 2014 and December 2015.
patch.com

Elmwood Park, NJ: Police Shooting
Victim Charged With Robbing Walgreens
Panama City, FL: Five Teens arrested in
two Gun Store Burglaries; 11 weapons stolen
Littleton, CO: Man Convicted In
Colorado Gun Broker Burglary Sentenced to 6 years
Kay Jewelers in the Park Plaza Mall,
Little Rock, AR reported a Grab & Run on 2/28, item valued at $5,199
Rogers Jewelers in the Belden Village
Mall, Canton, OH reported a Grab & Run on 2/28, Movado Watch valued at $995
Zales Outlet in the Concord Mills,
Concord, NC reported a Distraction Theft on 2/26, item valued at $8,250
Piercing Pagoda in the La Palmera,
Corpus Christi, TX reported a Grab & Run on 2/26, item valued at $778
Cargo
Theft
BNSF
Railroad, the National Insurance Crime Bureau (NICB) and the Southwest
Transportation Security Council will host the 6th Annual Texas Cargo
Training Summit
The event will be held March 2
- 3, 2017, at BNSF
Headquarters at 3000 Lou Menk Drive, Fort Worth, TX 76131, and will
consist of two full days of training and information sharing for law
enforcement officers who work cargo/commercial vehicle theft,
transportation/logistics security management personnel, and shippers.
Training will be TCOLE-certified for law enforcement thanks to our
affiliation with the Eastfield College Criminal Justice Training Center.
tavti.org
Skimming
Lucas County, OH: Credit Card Skimmer
At Gas Pump
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•
Amigo Convenience - Houston, TX - Armed Robbery/
Shooting- Suspect was shot and wounded
•
Argento Jewelry - Stuart, FL - Burglary
•
Cole's Jewelry - Sequim, WA - Burglary
•
Country Farms - Long Hill, NJ - Armed Robbery
•
CVS - Owensboro, KY - Armed Robbery
•
Dollar General - Springfield, IL - Armed Robbery
•
Dollar Tree - Reno, NV - Shooting/ Parking lot, no
injuries
•
Family Dollar - Fort Wayne, IN - Armed Robbery
(taser)
•
Fitchel's Pharmacy - LaVergne, TN - Armed Robbery
•
Hills Pharmacy - St Louis, MO - Armed Robbery
•
Lansdale Deli - Hatfield Township, PA - Burglary
•
Mobile - Natchez, MS - Armed Robbery
•
Oak Hill Pharmacy - Brookville, FL - Armed Robbery
(bomb)
•
Parsons Seafood - Jacksonville, FL - Burglary
•
RB's One Stop - Kaysville, UT - Armed Robbery
•
Sooner Flash Mart - Oklahoma City, OK - Armed
Robbery
•
Sperry Top Sider - Annapolis, MD - Armed Robbery
•
Walgreens - San Francisco, CA - Armed Robbery
•
Walgreen - Lacey, WA - Armed Robbery
•
7-Eleven - Goleta, CA - Armed Robbery
•
7-Eleven - Portsmouth, VA - Armed Robbery
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Daily Totals:
•
16 robberies
•
4
burglaries
•
1 shootings
• 0 killed
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Featured Job Spotlights
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Sr. Manager Loss Prevention
New York, NY
The Asset Protection Manager will oversee the asset protection efforts in all
Retail and Outlet stores in Canada and in the states of: Illinois, Michigan,
Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and
policy violations, and furnish those results to the VP of Asset Protection as
well as Human Resources.s.
• Review and analyze incident reports generated from the stores...
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Director, Corporate Loss Prevention
Charlotte, NC
The Corporate Loss Prevention Director is responsible for Loss Prevention
support, administrative, investigative functions for the corporation. The
Corporate Loss Prevention Director will Develop and Administer programs Related
to Emergency Preparedness and Response; Active Shooter; Centralized
Investigations; Exception Reporting System; Data Analytics; Remote Monitoring
Program; Loss Prevention Technology...
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Director Loss Prevention
Memphis, TN The Director
of Loss Prevention develops and implements the strategic plans and initiatives
for the MGI Loss Prevention program and security controls. Responsible for
establishing and providing the ongoing training of loss prevention policies and
procedures and security controls that eliminate risk and loss...
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Director, Facilities and Loss Prevention
San Francisco, California
Reporting directly to the Sr. Director of Workplace Services and Facilities,
this role will be responsible for managing all aspects of our facilities,
safety, and security strategies. The ideal candidate will possess a blend of
strategic vision and pragmatism, will be the unquestioned expert on all things
relating to the location, function, quality, compliance, safety and cost of the
places where our employees work, and will be able to translate who we are as a
company and a brand into our workplace experience...
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Director Loss Prevention
Calabasas, CA
The Director of Loss Prevention is responsible for setting and leading the Loss
Prevention strategy for the enterprise, including retail stores, distribution
centers, corporate offices and quality assurance labs. The Director of Loss
Prevention will lead a diverse team of remote field and office based staff in
the development and implementation of strategies to reduce shrink and
controllable losses including reducing both internal and external theft and
ensuring the safety and physical security of all stores, distribution centers
and offices across the enterprise...
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Director Corporate Security
Brampton, Ontario, Canada
Reporting directly to the Senior Vice President, Loss Prevention & Risk
Management, the Director of Corporate Security will work in a dynamic fast paced
environment and will be responsible for leading all "corporate" security
functions which include but are not limited to: corporate internal
investigations of both a criminal and code of conduct nature; physical security
of all Regional support centers and the Home Office located in Brampton, ON;
manage third party security providers...
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Director, National Asset Protection
Toronto, Canada At Holt
Renfrew, our mission is to present exceptional experiences together with the
finest luxury products for life's every day and extraordinary moments. The
Director, National Asset Protection defines the luxury lifestyle shopping
experience through building lasting relationships with our people, customers and
partners by pro-actively developing, recommending, implementing and monitoring
asset protection strategies...
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Senior Manager of Loss Prevention
Atlanta, GA
NAPA is hiring for a Senior Manager of Loss Prevention! Come join our team and
manage and direct all loss prevention activities and results. We are looking for
someone who can provide leadership and build business partnerships with vital
corporate and field partners (which include our distribution centers and
stores)...
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Sr. LP Program Manager, Amazon Books & Amazon Go
Seattle, WA
The
Loss Prevention Team is seeking an experienced Program Manager to support its
Amazon Books and Amazon Go retail programs. This position manages the entire
retail program, inclusive of building security and loss prevention design and
site visits, investigations, crisis management. In this position, you will
develop tools and policies to support Loss Prevention initiatives, reporting to
the Director, Loss Prevention and Security for the Americas Region...
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Sr. Mgr., Investigative Strategy and Risk
Seattle, WA
The Sr. Mgr., Investigative Strategy & Risk, will lead our global investigative
strategy and workplace incident management program supporting Worldwide
Operations and Customer Service. This position will provide strategic framework
globally for investigations and workplace incident management as well as assist
field loss prevention partners as a subject matter expert...
|
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Director of Investigations
New York, NY
The Director of Investigations is responsible for developing multi-level and
multi-tiered strategy for investigations company-wide. These areas include
investigations, investigative analysis, and investigative training. To create
this multi-tiered strategy, The Director of Investigations must influence and
impact members of Legal, Human Resources, Store Operations, and Customer Service
to ensure that the collective decisions and policies incorporate Loss
Prevention's goals of reducing business integrity-related risks...
|
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Head of Financial Crime, Loss Prevention & Safety
Malvern, PA
The Head of Financial Crime, Loss Prevention and Safety 1NA is
responsible for developing strategies to identify and remedy vulnerabilities
that lead, or could lead, to financial loss throughout the NA operation, both in
the field and office locations...
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Director, Loss Prevention Initiatives Job
Dublin, CA
The Director of LP Initiatives & Compliance is responsible for directing
cross-functional initiatives for both Ross and dd's Stores. The Director will
direct and lead rollouts of new/updated processes, policies and procedures by
working directly with LP Field Management and Stores for feedback. The Director
will also direct LP compliance and merchandise protection programs...
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Director, Supply Chain Loss Prevention and Safety
Perris, CA
The Director of Loss Prevention is responsible for achieving the shortage and
safety goals set for the Supply Chain. This is done by supervising and promoting
Loss Prevention initiatives and programs, and by developing and maintaining a
strong collaborative partnership with Operations and Human Resource business
partners...
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Loss Prevention Area Investigator
Southeast US
Gap Inc is seeking an experienced Loss Prevention Investigator to support the
company's shortage reduction efforts. Investigators are primarily responsible
for detecting the existence of internal fraud through exception reporting, store
research, networking, general loss interviews and response to COBC hot lines.
All conclusions are based upon associate interviews and/or factual findings
derived from various company and vendor resources...
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Store Detective - Multi-Unit
St Paul, MN
As a
Market Investigator, you will directly assist in thesafety and protection of CVS
Health retail assets within assigned stores, including customers, employees,
merchandise, and store property. In this role, you will become familiar with CVS
Health policy, local criminal law, covert surveillance principles, overt
customer service methods, and digital and traditional VCR tape video
surveillance systems...
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Featured Jobs
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How to Give Feedback that
Actually Helps People Grow As a leader, it's
critical that when you deliver feedback to your team, it is both positive and
instructive. Constructive criticism needs to be handled well and in real time,
or else it could take a sideways turn. Here's what you can do to make giving
feedback successful.
Remain devoted
The Dunning-Kruger Effect
Helps Explain Why People Resist Hearing Constructive Criticism
Some people will be hesitant to receive feedback, or when they do, they may get
defensive, and not accept the criticism. For thosee who resist criticism, try
using this method instead.
Block their escape route
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Feedback is Different for
Men and Women Leaders, Here's Why Not everyone
processes or responds to feedback the same way. Men and women leaders share
criticism and respond to criticism in different ways. Here's some helpful tips
to giving feedback to men and women leaders and how you can use feedback to your
advantage.
Seek out feedback
Acting on Feedback: Putting
Good and Bad Comments to Work Everyone has
competition. Probably the best, and fastest, way you can stay ahead of it is to
take feedback to heart. By boosting your strengths and using it to motivate your
team, feedback can be your secret weapon to crushing the competition.
Respond ASAP
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Energy is the primary force behind success and without it mediocrity or failure
is almost guaranteed. The ability to move things forward and influence change
requires energy and there's a direct correlation to the amount of it and to the
degree of success. It's great to start off energized and gung ho about a project
or initiative, but it's critical to maintain the energy thru to completion. As
one senior executive has said, "there's no bad plan -- it's always a matter of
execution" and execution is all about energy. So when you think you've lost your
energy, take a break, do something different, and give your mind a chance to
re-energize. Because the worst thing you can do is to try to execute without it.
Just a Thought,
Gus

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