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 March 6, 2014


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Mark McClain was named Director, Global Investigations - China for Walmart.
Mark was asked to move to Shanghai for two years to develop an investigative team for the whole of China! He was previously the Director, Global Investigations for Wal-Mart Stores, Inc. He has also held other leadership titles for the retailer like Investigations Coordinator, and their District Loss Prevention Supervisor. He was a Detective on the Panama City Police Department before joining Wal-Mart's team. Congratulations Mark!

Sally Beauty Hit by Credit Card Breach - The first of two unnamed breaches reported last week - With one more lurking out there, who will be the next victim?  Last week, the Daily reported how Verizon Enterprise Solutions was investigating possible security breaches at two unnamed retailers. Well now it appears that Sally Beauty, the nationwide beauty products chain, is one of the two mystery retailers. On March 2, a fresh batch of 282,000 stolen credit and debit cards went on sale in a popular underground crime store. Three different banks contacted by KrebsOnSecurity made targeted purchases from this store, buying back cards they had previously issued to customers. The banks each then sought to determine whether all of the cards they bought had been used at the same merchant over the same time period. This test, known as “common point of purchase” or CPP, is the core means by which financial institutions determine the source of a card breach. Each bank independently reported that all of the cards (15 in total) had been used within the last ten days at Sally Beauty locations across the United States. Texas-based Sally Beauty operates more than 2,700 stores across the U.S. Asked about the banks’ findings, Sally Beauty spokeswoman Karen Fugate said the company recently detected an intrusion into its network, but that neither the company’s information technology experts nor an outside forensics firm could find evidence that customer card data had been stolen from the company’s systems. (Source (Source

Bitcoin CEO Found Dead in Apparent Suicide
A young American CEO who apparently committed suicide in Singapore was involved in the world of the bitcoin, but was also struggling with other issues prior to her death, friends and colleagues said. Autumn Radtke, chief executive of virtual currency exchange First Meta Pte Ltd, was found dead on Feb. 26. Police said they were investigating her "unnatural" death, and "preliminary investigations showed no foul play is suspected." Neighbors said they thought Radtke jumped to her death from a residential apartment complex near her home. First Meta Ltd. issued a statement on its website, saying they were ‘shocked and saddened’ by the news and gave their deepest condolences to Radtke’s family. "The First Meta team is shocked and saddened by the tragic loss of our friend and CEO Autumn Radtke. Our deepest condolences go out to her family, friends and loved ones. Autumn was an inspiration to all of us and she will be sorely missed,” the statement said. The death of the 28-year old followed a tumultuous week for the virtual currency. Mt.Gox, once bitcoin’s largest online exchange filed for bankruptcy on February 28 after $63 million worth of bitcoin went missing. The headline-grabbing currency has been shrouded in controversy since. Neighbor and fellow bitcoin start-up entrepreneur Steve Beauregard lived in the same residential complex as Radtke and said her death wasn’t related to her business. Friends said Radtke, however, was a huge fan of bitcoin and had invested in it personally. (Source (Source

Target CIO resigns as store overhauls security
Target Corp. Chief Information Officer Beth Jacob is resigning effective Wednesday as the retailer overhauls its information security and compliance division in the wake of a massive pre-Christmas data breach. Target Chairman, President and CEO Gregg Steinhafel said in a statement released to The Associated Press that the company will search for an interim chief information officer who can help guide the company through the transformation. Jacob had been in her current role since 2008 and oversaw teams in the U.S. and India. (Source

Airlines confront credit card fraud in the air
It's a little-known fact that most credit card purchases that take place in the air don't actually go through to the credit card company in real-time. The flight attendant swipes the card through a point-of-sale device, which stores the information until the plane lands and arrives at the gate. Some passengers intentionally take advantage of this (some without realizing it) and use cards that are expired, over their limit or even fake. "There is an issue of shrinkage in flight," Kirby said. "The airline doesn't know the card is no good until that passenger is long gone." (Source

Retailers Urge Congress to Examine Data Security in Holistic Fashion
The National Retail Federation submitted an official statement yesterday for a hearing on data security being held by the House Financial Services Committee’s Subcommittee on Financial Institutions and Consumer Credit, reiterating the retail industry’s commitment to protecting Americans’ financial information. “If breaches become less profitable to criminals then they will dedicate fewer resources to committing them and our goals will become more achievable.” In the statement, NRF Senior Vice President and General Counsel Mallory Duncan – who previously testified before the Senate Banking, Housing and Urban Affairs Committee – urged Congress to examine the latest data breaches at card companies, government institutions, retailers and universities in a “holistic fashion.” NRF’s recommendations focused on the need for a more secure, transparent and competitive payments system that incorporates the latest technology. Duncan said new chip-based cards that banks plan to issue next year need to require the use of a PIN, not just a signature, in order to provide maximum consumer security and protection. (Source

Cargo theft numbers high in 2013, threat level remains high, FreightWatch says  The number of cargo thefts recorded in 2013 tied 2012′s all-time high of 951, according to an annual report released by FreightWatch International this week, who also said in the report that better organization and innovation by thieves continues to push the threat of cargo theft higher. An average of 79.25 cargo thefts occurred each month in the U.S. — 2.6 per day. of the 951 total thefts in 2013, 692 were full-truckload or container thefts, FreightWatch reported, and 65 were less-than-truckload. (Source

Staples Adds New Retail Categories to Give Small Businesses Everything They Need to Succeed  Staples, Inc. today announced the latest step to help business customers Make More Happen with the addition of eight new categories to its retail stores. Staples will launch the product expansion in mid-March and complete more than 1,000 U.S. stores by the end of June, plus hundreds of stores in Canada. Staples will refresh nearly 20 percent of its products, adding about 1,600 items in categories beyond office supplies. At the same time the company will remove about 1,000 items, creating an assortment of office supply essentials. (Source

Stage Stores Inc has sold its off-price concept Steele's to a division of Hilco Global Retail Group  Under the terms of a purchase and sale agreement, Steele’s & Deals, LLC, part of the Hilco Global Retail Group, will acquire the Steele’s retail chain from Stage Stores through a 100% equity purchase. Upon completion of the transaction, Hilco will take over the responsibility for all but one of the remaining Steele’s real estate leases and will also assume control over the Steele’s buying operation located in New York City. The transaction, which is expected to close during the first quarter of 2014, is subject to customary closing conditions. (Source

Abercrombie & Fitch settles Assistant Manager’s Overtime suit
Abercrombie & Fitch Stores, Inc. have offered to pay about $4,000 to one assistant manager for failing to pay proper overtime wages from May 16, 2010 to present, in connection with a lawsuit filed in the Eastern District of New York. Abercrombie agreed to pay the assistant manager's attorney's fees and court costs to be determined by the court. The claims arose under the Fair Labor Standards Act ("FLSA") and asserted that Abercrombie violated the FLSA by failing to pay Assistant Managers all wages due and owing to them for working more than 40 hours a week. Abercrombie did not pay overtime to the assistant manager at time and one-half, and Plaintiffs alleged that its practice violated the law. Abercrombie said that the amount offered to the assistant manager includes all overtime wages owed plus liquidated (double) damages, and interest. The full number of Abercrombie assistant managers who were subject to Abercrombie's pay practice is not known. (Source

Staples closing 225 stores as sales disappoint
The store closures represent about 12 percent of the office supply chain's total in North America. The closings build upon the 40 stores it closed in the region in 2013. Staples said it is aiming to save $500 million annually through the closings and other cost cutting measures. (Source

Moms Kicked Off Staples Property But Deliver 12,000 Signatures to Retailer's Security  Members of the Massachusetts chapter of Moms Demand Action for Gun Sense in America tried deliver a petition with more than 12,000 signatures at Staples headquarters in Framingham on Tuesday morning to Staples' CEO but were asked to leave the property. The signatures ask the retailer, headquartered in Framingham, to stop allowing guns in their stores, nationwide. (Source

One-of-a-kind Sheetz grocery planned for WVU dorm

First Pot Business License Issued in Washington

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Goodwill turns charity into $4 million e-commerce business
For an old organization, Goodwill has some pretty impressive new tricks — including turning rags into riches with a thriving online retail business. Going into its seventh year, the e-commerce division of Goodwill Industries of San Francisco, San Mateo and Marin Counties has grown into a $4 million endeavor that’s looking to expand. Through eBay and Amazon, the nonprofit sells donated items in top condition —including designer handbags, shoes and jewelry — to online consumers, while a media division handles books, movies and music. The organization is now working to grow the business by expanding into other sales channels and is working with two fellows from University of California, Berkeley’s Haas School of Business to scope out the competition and determine where Goodwill can grow in the e-commerce market. (Source

E-retail leaders in China bet big
Most online retailers would be clicking their heels over 70% annual growth. But it's not fast enough for Yu Gang, president of Yihaodian, one of China's biggest online retailers with web sales that increased 69.7% to $1.91 billion in 2013. "We need to accelerate business development if we want to be a truly dominant Chinese e-commerce brand," he says. "We want to double in size." Yu figures he's got three years to make Yihaodian big enough to survive against China's fast-growing e-commerce giants. Why the urgency? It's because Yihaodian's competitors are rapidly attracting capital to foster their rapid growth. Investors are willing to pour money into Chinese online retailers because of the explosive growth of Chinese e-commerce. The number of Chinese online shoppers has grown by 125% from 108 million consumers who made at least one online purchase in 2011 to 242 million in 2012, says the China Internet Network Information Center. (Source


Thought Challenge

Choosing Truth Over Self in Life and Loss Prevention

Brian Frasier
Loss Prevention Professional and President of the Oregon Chapter of the Association of Certified Fraud Examiners

Franklin Roosevelt once said, “Repetition does not transform a lie into a truth.” I think he would have been a bit shocked to see how quickly a lie can be repeated in today’s internet and social media age, which gives that statement even greater meaning.

What I want to discuss with professionals in loss prevention is truth telling. I don’t mean the kind of truth telling found in the Jim Carrey movie “Liar Liar,” where you live a life compelled to tell the truth in every circumstance, especially by disclosing how many unpaid parking tickets you have to the officer that just pulled you over for speeding. Nor do I want to discuss how in loss prevention we are always trying to find and evaluate the truth in the interviews we conduct. The kind of truth I want to talk about is the courage to choose the truth over personal self-interests in the face of powers, culture or fear that work against you to do it.

When I was 8 years old, I found out I was adopted. Something seemed amiss. It wasn’t like my family was African American and here I am white as rice. I would hope if that were the case I would've figured that out before 8. My parents didn't sit me down and have a discussion about being adopted. I was what you'd call a "curious individual." I accidentally stumbled upon the truth through snooping and finding documents that laid it all out pretty clearly. Finding out the truth in the manner that I did had the most profound impact on me. It helped shape me for better and worse into who I am today. My parents are great and wonderful people but they were hugely insecure in their ability to confront an uncomfortable subject. To this day 34 years later, my adoption has never been talked about. I learned that there are some truths that cannot be ignored or put off and must be brought out in the open no matter the fear or how painful it may seem.

Just a bit of a side note on being adopted: Being 8 years old in the late 1970s, finding out you're adopted with a kid that has a bit of creative mind, you start thinking maybe your parents are aliens or that you’re the one from another planet. Then you see "Superman The Movie" and it all starts to make sense: Older parents who are nothing like you. No brothers or sisters. Living in a small farming town. You have this weird aversion to things that are green that could be kryptonite even though you're told it's just broccoli. Maybe. Just maybe. So you go outside and try and lift a car and the only thing that happens is that you look like a fool in front of everyone. It was extremely disappointing, but I digress.

Throughout history we have read and studied great figures that have suffered enormous consequences at the hands of people in power for their attempts to speak the truth. Jesus: Crucified for going against the powers of the time and fighting for the truth to be told. Martin Luther: Fought the misguided beliefs that buying indulgences from the Catholic Church would help get you into heaven. Galileo: Defended helio-centrism against the Catholic Church. Martin Luther King Jr: Fought for basic human rights that were denied based on the color of their skin. The truth being that all people are truly created equal. Those are some pretty powerful figures in history that chose fighting for truth over the consequences of themselves and paid enormous prices for it. These figures of history are admired and a part of celebrations and remembrance today throughout the whole world. We forget or don't understand how controversial and revolutionary they were at the time.

Lets bring this down a notch to a lower level. Some contemporary and smaller examples that to me are just as powerful: Karen Silkwood: Exposed health and safety conditions at a US nuclear facility. Frank Serpico: As a detective he exposed corruption and bribery within the NYPD. Jeffery Wigand: Told the truth of tobacco companies who intentionally manipulated the tobacco blend to increase the nicotine addiction. Sharron Watkins: Exposed the house of financial cards that was Enron. Joseph Wilson: Wrote an op-ed piece about his findings in Africa that went against the government’s rationale for invading Iraq. The list goes on and on with example after example of people choosing to speak the truth over just protecting themselves or a culture or an organization.

Each of these people had a boss, leaders they reported to or part of a place that influenced them greatly and came across information or saw things that they knew weren't right and chose to tell the truth while risking their reputations, career and even their lives. We celebrate these people. We admire them. It can be easy to look back and recognize their contributions and efforts without really understanding what it must have been like at the time they were faced with making a decision on which way they should go. Stay quiet, keep my job, pension, friends, and career or risk it all for an idea, a truth, and a belief of what is right vs. what is wrong.

What if we were to break this down another level to a place where we all can relate? We don’t have to talk about these grand figures that transformed nations or advanced the ideals of science or exposed corruption and fraud. What about our daily lives where we go to school, attain an education and strike out working for organizations with the hope and optimism that we can add value and provide meaningful work? Many of us have become disappointed with what we have found. Management guru Peter Drucker said that people and organizations must be focused on the right things to be effective. What if what they think are the right things are actually the wrong things? What do we do about it when we find ourselves in a place that keeps doing the wrong or ineffective things? Too often we don’t do anything about it and remain silent while we continue plugging along in a job, completing meaningless tasks, or being a part of endless committees that have poor value and no effectiveness to the overall success of the organization. Fake work is what I call it.

How many examples can we all have where we see something that just doesn't make sense and if we find ourselves bold enough to question it, do leaders offer an excuse or shut down the conversation where your loyalty or ability to be seen as a team player is questioned? If you are a leader or manager that's done that, those are how the seeds of unethical behavior, corruption and fraud are planted. I've been there. As a manager pushing fake work, making the people reporting to me track and do so much busy work that had little meaning or value compared to the effort put in. It seemed they spent more time documenting something than they did actually being engaged in the process of trying to solve the problem.

When I was 28 years old, I had just been promoted to my first district loss prevention manager position. I had worked really hard in my early 20s doing everything that was asked of me and going above and beyond to show how eager I was to get promoted. Never mind that a lot of those things had zero value to anyone. They impressed my superiors and that's all that mattered. How wrong I was. When I got promoted, I continued with that line of thought and towed the company line. Pushed programs. Ignored concern and dissent within the ranks. Things looked good on paper and on the surface but in many ways it was just an illusion because I cared more about the numbers, more about my own success than the people that worked for me.

Today, I get fully that results come from building the foundation with the people, then the results will follow. If something isn’t working it is usually the program and not the people that need to be reevaluated. I realize that there will always be some busy work and people that are performing poorly. But if the amount of busy and ineffective work becomes excessive and a large part of what workers are asked to do, employees will tune out, go through the motions, collect a paycheck and possibly watch a lot of cat videos on YouTube.

When something does come along that could be real, effective and meaningful, people will be jaded and suspicious and get blamed for why things failed. As leaders, it is our responsibility to seek out the truth from the perspectives of those we ask work of and ensure that we are doing the right things - even if it goes against our personal opinions or organizational culture. With technology and consumer trends changing more rapidly than companies have the ability to adapt to quick enough, people hired to run an area of responsibility must be given the flexibility to be relevant to their market conditions and not run a corporate cookie-cutter program so strictly that is poorly planned and poorly supported. There is no time for ineffective programs to go on. It takes the ability to want to know honest feedback from the field, to be humble enough to say we made a mistake and we need to change direction with real input. It takes courage and humbleness to ask and it takes courage and passion to answer truthfully.

If you are a leader, if you supervise people, oversee a department or are fortunate enough to run an organization, you have the supreme responsibility, the absolute obligation of ensuring that the culture is right to make it OK for people to be truthful so that their ability to be highly effective is not wasted on misguided efforts that end up squandering time, money, resources and sap morale. Peter Drucker also said "culture eats strategy for lunch”. I believe that wholeheartedly. If the culture in the company or department isn’t right, all your efforts on whatever strategy is being implemented will eventually go to waste. A professor in my MBA strategy class stated that company programs have about a 20% success rate. 20%! Think of all the loss prevention programs that have come and gone and the pressure we have placed on professionals to reach goals with those odds.

I’m reminded of a story that I came across from Dr. Benjamin Carson at a recent National Prayer Breakfast attended by President Obama. You can find it on You Tube after work hours preferably. The story is that a wealthy man who loved his mother very much and enjoyed buying her things started to run out of ideas of things to buy her. But he came across these birds. These birds were awesome. They could sing, they could dance and they could talk. They were $5,000 birds and he bought 2 of them to send to his mother for Mother’s Day. He called his mother up so excited. He said “Mother-Mother, what did you think of those birds??!!.” She said, “They were good!” The son was shocked. He said, “Mother, I don’t understand, how could you eat those birds, these birds cost $5,000 a piece. They could sing, they could dance and they could talk.” Mother said, ”Well...I guess they should’ve said something!"

In that story lays the heart and essence of one of the most pressing issues I see today. Many people are afraid to speak up and keep to themselves and continue as a silent observer while the wrong things are happening around them or to them. If we as a culture aren't so concerned about if we put enough hours in the week or the politics of an organization and focused more on the true effectiveness of our time, our projects, our conference calls, our meetings. Or we let go of our own fears of self-protection and insecurities then maybe our family, our whole lives would improve somewhat and the stress we all have, the anxiety we all feel can be lessened. We embrace the truth no matter if it means we admit a wrong, or if it causes fear or uncomfortable situations or shakes up the organizational culture. And just maybe an 8-year-old kid can grow up learning the example of how to handle the truth when it hits them in a way that fosters positive results later in life ... and they won't keep waiting for the energy of the sun to give them super powers.

*Don't forget to submit your 2014 Thought Challenges now - in either written article or video format! Submit your Thought Challenge and you could win $5,000!



Suspect in Home Depot parking lot shooting in Cleveland arrested
A Wellington man was shot Tuesday outside Home Depot in North Olmsted. James Bekker, 34, of North Olmsted, is suspected of shooting Peter Schramm, 34, of Wellington, according to Sgt. Robert Wagner of the North Olmsted police. Schramm was walking to his van after leaving the store when Bekker allegedly ran up behind him and shot him once in the back, Wagner said. Bekker got in his car and drove off as Schramm ran inside the store to call for help. Wagner said there were people in the area but no one close enough to actually witness the shooting. Investigators watched surveillance footage of the store’s parking lot to confirm what happened. The motive of the shooting is still unknown but Wagner said the two men have known each other for years and just recently stopped being friends. (Source

Girl, 12, testifies about shooting of father in Tulsa Best Buy store  Testimony begins in the trial of Willie Wise, charged with killing two men at a Best Buy store. 12-year-old girl described for a jury Wednesday the final day she spent with her father, who police say was an unintended target when he was fatally shot at a Best Buy store in Tulsa. The girl, who was 10 years old at the time, had engaged in a number of Saturday activities and events with her father, Graydon Wesley "Wes" Brown, and they bought a video player for her mother on July 14, 2012, at the Best Buy at 5520 E. Skelly Drive. Inside the store, she heard a loud noise and thought some boxes had fallen over, she said. She told the jury that her father said, "Oh, my God," and that she saw small drops of blood on him. He fell to the floor, she said. The girl said she asked her father if he was OK, and he said no. (Source

Crazy C’s Liquidation in Murfreesboro, TN busted with $160,000 of counterfeit goods  Wednesday was a normal day with customers coming and going at Crazy C's Liquidation on West College Street. But Rutherford County investigators say just a few days ago it was the place to be if you want brands like Northface, Under Armour, Ugg or even Louis Vuitton. (Source

Colorado Waitress accused of using stolen Corporate debit card after customer tracked purchases back to her  A missing debit card leads a man to become his own detective to track down the thief. After eating lunch at Rome's Saloon in Denver late last month, Jeff Brekhus couldn't find his company debit card when he needed it the next morning. He called the saloon, but no one could find it. He said he went in at lunch to ask the waitress if she had seen it, but she wasn't there. Co-workers gave him her cell phone number, but he said she didn't reply to the text. That same day, he discovered his card was being used multiple times. "About $1,810," said Brekhus. (Source

Shoplifter Pulls Knife on Security Officer at Rite-Aid in Bridgeport, CT
Police are investigating after a shoplifting incident at a Rite-Aid pharmacy in Bridgeport took a dark turn when the woman involved pulled out a knife. According to police, a store security officer saw a woman in the makeup aisle hide some items in her sleeve and try to leave the store. It happened just after 7 p.m. Tuesday at the Rite Aid at 1060 East Main Street in Bridgeport. The security officer confronted her at the door and asked her to return the merchandise, at which point she refused and continued to leave. When the officer approached her again, the woman pulled a knife and walked out, police said. No one was injured during the incident. (Source

Martin Binder Jewelry Store in Valparaiso, IN burglarized  Police are investigating a burglary at a downtown jewelry store early Wednesday morning. Police responded at 4:46 a.m. to an alarm at Martin Binder Jewelers. Officers found glass display cases inside the business had been shattered, and items were removed. Valparaiso police said they believe numerous people entered the building to remove merchandise. Police said the amount of merchandise taken is not yet known. It was the second jewelry store burglary in Porter County in two days. Burglars on Monday smashed through the front glass door of Jeffrey’s Jeweler’s 330 W. U.S. 30, stealing jewelry from two cabinets inside. The owner told police about $1,000 worth of jewelry was taken and police estimated about $2,000 worth of damage to the store. Porter County police said that the burglary was reported at 6:28 a.m. (Source

Police in Maryland track Radio Shack thieves after they steal item with tracking device  Investigators have a possible break in the case of a series of Radio Shack smash and grab burglaries in Maryland. Two more stores, including the Radio Shack on Branch Avenue in Temple Hills, were burglarized overnight. Officers say that thieves stole an item that had a tracking device on it, enabling them to catch up with the suspects in the area of 49th and Jay Streets, northeast. One person was taken into custody. It is unsure how many others got away. The smash and grab spree dates back to at least December with stores and restaurants targeted in several Maryland counties. (Source

Snakes, tarantulas, large lizard taken in Lakewood pet store burglary  Snakes, tarantulas and a Nile Monitor lizard are missing after an overnight burglary of a Lakewood pet store. Security video at Jurassic Pets on Wadsworth Boulevard near 17th Avenue shows a man breaking into the business and making two trips to carry out live specimens from the store between 1 and 3 a.m. Wednesday. The store's burglar alarm was on but did not sound. A security camera system installed in the store recorded video of the burglaries. Police were called at 8:30 a.m. Wednesday by a neighboring business after someone spotted the front door of the pet store had been smashed. (Source

Cincinnati Police have several solid leads in the Walgreen Pharmacy robbery

'Sorry Bandit' appears in court in San Diego: Ryan Morris accused of robbing 8 convenience stores 

Lancaster, PA woman spends her night shoplifting at Walmart with her kids

Phoenicia store employee used $2000 of stolen money to buy lottery tickets

Cincinnati Police investigating Smash and Grabs at 2 local convenience stores

Kay Jewelers in the Great Lakes Mall in Mentor, OH the victim of a Grab and Run; suspect fled with a 1.59CT certified diamond valued at $7599.00




UPDATE: D&D Daily Exclusive

Barnes & Noble Heads Up $7.1 Million ORC Investigation

Three members of a suburban Northbrook family were arrested and charged with interstate transportation of stolen property following an alleged 10-year shoplifting spree. The defendants, together with a cooperating individual who acted as their “fence,” sold merchandise with a retail value of $7.1 million through eBay accounts over the last decade, according to a federal criminal complaint announced yesterday. The defendants, Branko Bogdanov, 58; his wife, Lela Bogdanov, 52; and their daughter, Julia Bogdanov, 34, were arrested by Secret Service agents yesterday afternoon at their residence on Weller Lane in Northbrook, IL. They were each charged with interstate transportation of stolen property in a criminal complaint that was filed in U.S. District Court. All three appeared before U.S. magistrate Judge Michael Mason.

According to documents, the case originated after Barnes & Noble stores experienced significant losses in Lego and American Girl product. A Barnes & Noble Senior Investigator, Glenn Justus, found a suspected seller of the product using the ORC Workbench by ORC Solutions. Glenn interviewed the suspected seller, who admitted to selling millions of dollar of product that was stolen by the Bogdanov family. That seller later became a Cooperating Individual for the Secret Service. The Barnes & Noble investigative team then initiated contact with the Secret Service and brought in other affected retailers such as Toys R’ Us. Many of the affected retailers had amassed video of the group that had been stealing over the past few years. The PROACT division of eBay was also consulted and assisted with compiling evidence for the United States Secret Service.

Documents further show that all three of the Bogdanovs had a history of retail theft, but in different parts of the country. Search warrants were executed yesterday and over 300 stolen items with an estimated retail value exceeding $25,000 was recovered. The Bogdanovs defeated many of the typical anti-theft measures like spider wraps and keeper boxes, because they possessed specific anti-lock devices allowing them to remove the security measures without activation. Lela Bogdanov utilized a specially made skirt that allowed her to quickly conceal multiple items without detection. The Bogdanov family worked in concert to steal effortlessly, taking a systematic approach; Branko Bogdanov would remove the anti-theft device, Julia would serve as a lookout and assist gathering merchandise and distract employees. Both Branko and Julia would serve as a physical and visual barrier to limit observation of Lela's theft activities.

Interstate transportation of stolen property carries a maximum penalty of 10 years in prison and a $250,000 fine, and restitution is mandatory. If convicted, the Court must impose a reasonable sentence under federal sentencing statutes and the advisory United States Sentencing Guidelines. There are currently no federal ORC Laws on the books and the NRF Legislative Committee has been working with Congress and retailers to add organized retail crime to Title 18.

3 charged in 'extensive' welfare fraud ring; EBT cards used and merchandise purchased was being shipped to Africa  Three people were charged Wednesday in connection with an alleged food stamp theft ring that involved buying merchandise with illegally obtained Electronic Benefit Transfer cards and then shipping it to Africa. Ramsey County prosecutors say 39-year-old Noni Shanita Snider of Eden Prairie and 38-year-old Walter Carr Cooper were the ringleaders of the operation, while 40-year-old Nyla Jean Newburgh of Minneapolis was charged as a co-conspirator. Investigators say an 18-month investigation into the welfare fraud ring started with a tip from the U.S. Department of Agriculture about individuals purchasing large amounts of non-perishable items like soda and Ramen Noodles through the Supplemental Nutrition Assistance Program (SNAP). Using surveillance footage from a Walmart in St. Paul and Sam's Club in St. Louis Park authorities were able to identify the two primary defendants, Cooper and Snider. (Source

Sisters charged with theft of $50,000 of gift cards at Heartland East Hospital in St Joseph, MO  St. Joseph police say 20-year-old Avery Nichelle Cary-Wilmes and 25-year-old Anyssa Naomi Beavers were charged Wednesday with felony theft/stealing. They allegedly stole gift cards from Heartland East Hospital Gift Shop, where they worked as volunteers. According to probable cause statements, Cary-Wilmes stole 55 gift cards and Beavers stole 23 gift cards. The stolen cards were valued at $6,782. The St. Joseph News-Press reports the hospital reported an estimated $50,000 in gift cards were stolen in the three years that Beavers was a volunteer. (Source

Three Milwaukee men busted for stealing, selling baby formula for drug money; Focused on Target and Pick ‘ n Save  Three men are under arrest in Waukesha County accused of stealing baby formula to sell it for drug money. Strolling into a Target last week, Menomonee Falls police said 33-year-old Muhammad Ali, of Milwaukee, was on a mission to steal baby formula. Surveillance video showed him filling a kitchen garbage can in a cart with nearly $500 worth of formula. He then left the cart for his accused accomplice, 40-year-old Seth Nelson, of Slinger, who was seen wheeling the cart out of the store in the surveillance video. He then took the garbage can from the cart and placed it in their getaway car, which police said was driven by 37-year-old Dante Rhodes, of Milwaukee. The next day, they performed the same operation in the same store. This time they used a plastic tote, police said. When the pair showed up again Sunday, they were quickly arrested. Inside the suspects' SUV, police found 21 cans of powdered baby formula valued at $350 taken that same day from a Pick 'n Save store. According to the criminal complaint, the men would routinely steal cans of formula, which has a retail value of nearly $20 and illegally sell them in Milwaukee to small grocery stores for $7. (Source

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Vendor Spotlight

CAP Index Analytics Uncovers Objective, Actionable Security Intelligence

The real secret to having good data is knowing exactly how to leverage it to maximum advantage. For over 25 years, CAP Index has dominated the discipline it helped found – crime risk forecasting – in large measure because of the creative application of its proprietary data. One example is CAP Index’s use of analytics to combine its industry-standard CRIMECAST Scores with company data to create customized risk assessments that lead to insightful and actionable recommendations for security resource optimization.

CAP Index also works with leading trade associations to help them investigate key asset protection questions and to communicate the findings to their members through research publications and presentations at annual meetings. In this collaboration with major industry associations like the American Bankers Association, the Food Marketing Institute, the Loss Prevention Research Council, the Restaurant Loss Prevention & Security Association, and the United Kingdom’s Fashion Forum, actual industry crime and loss information is often benchmarked against authoritative CAP Index CRIMECAST Scores.

For both industry groups and for individual clients, Basia Pietrawska, CAP Index’s Vice President of Crime Intelligence Analysis explains, “we always strive to do one thing: empower them to make decisions based on objective data and statistics rather than subjective ideas about security and loss prevention.”

The results can be impressive. CAP Index created customized risk assessment scores for a large apparel retailer and delivered more than a 30% shrink reduction through an enhanced loss prevention strategy. A sporting goods retailer used its customized risk assessment to optimize its armored car allocation, which resulted in reduced losses and enhanced employee safety.

“The applications are almost limitless, whether we are aggregating data for a national association so its members can understand how they compare to industry averages or we are helping one company examine its crime trends or another company determine its most effective security measures, we are always helping security professionals make data-driven decisions,” explains Pietrawska.

If you want help understanding what to do with your data, contact CAP Index. By performing a complimentary exploratory study, CAP Index can combine their proprietary data with your company’s information to determine what data-driven decision-making options may be possible for you.

Basia Pietrawska
Vice President,
Crime Intelligence Analysis


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AP Manager in Training Walmart Grimes, IA Walmart
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Mark McClain was named Director, Global Investigations - China for Walmart.

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Know Yourself. Face Your Fear. Follow Your Heart.  Have you ever looked back on your life and thought, "I wish I knew then what I know now"? Well, stop it! There's no use in wondering what could have happened. Don't let fear get in the way of you doing what you want. Use these tips to help you minimize regret or wondering what could have happened. (People-watching)

Take a Step Back to Propel Your Career Forward  To be successful, you need to think long term, and make a solid investment in your career and in your future. You may have to give up some of the short-term gratification and set aside your pride, but just think of what you want to accomplish! (To move forward, step back)

What Does Success Mean to You?
Success is measured in a variety of ways, with each person's definition of success being totally different. Some measure it by the size of their bank accounts, others, by how happy they are. Both are very valid points, but it appears that if you're more focused on the objective rewards you may feel let down. Make time for the personal "wins" both at home and at work. (Life is too short)

To Reach Your Goals, Make a Mental Movie  As a leader, or even one who just wants to reach your goals, your job is to turn that vision you have into a reality. How do you go about doing so? If you simply imagine a movement, your brain's movement area is stimulated! Just write down you goals, and (make a mental movie)

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Social networking sites have in essence dissolved any distance between the professional and the personal life of an executive. They enable employers to see every aspect of one's life at any given moment and can show historical patterns that resumes may not overcome in the future. What a person does on the net stays on the net, what is written will be read and, as time goes on, background checks will include social networks that go well beyond Linkedin. On the flip side, one could do well to maintain a sense of professionalism in every thing they do on the net and their profiles.

Just a Thought,
Gus Downing

Gus Downing

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