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 March 7, 2014


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Investment firm Cerberus to buy Safeway for $9 billion
Private equity firm Cerberus Capital Management on Thursday confirmed a deal purchase grocery store chain Safeway for more than $9 billion. As part of the deal, Cerberus would pay roughly $40 a share for Safeway, which includes $32.50 per share in cash. Cerberus already owns Albertsons, which operates 1,000 stores and 12 distribution centers in 29 states and employs approximately 109,000 associates. The deal would greatly expand Cerberus' reach into the grocery store arena. Currently, there are 1,600 Safeway stores across the U.S. and Canada. (Source

Uncle Giuseppe’s L.I. Grocery Stores Warn of Data Breach
A popular Long Island grocery store chain reported Thursday that it had been the victim of a data breach affecting credit card systems at three of its stores. Uncle Giuseppe’s Marketplace said in a notice to customers that it recently learned its credit card system had been breached by a person or people outside the country. The breach affected the East Meadow, Port Washington and Smithtown stores, but not the Port Jefferson and Massapequa stores. Within 18 hours of the breach being brought to the store’s attention, the store had worked with the U.S. Secret Service to take the necessary security precautions to prevent future breaches. (Source

MasterCard and Visa Team Up to Form Cross-Industry Group For Payment Security  MasterCard and Visa announced today they will launch a cross-industry group focused on improving security among card processors on the heels of several high-profile security breaches. The panel will be made up of a “diverse group of participants,” including banks, credit unions, retailers, makers of devices used to process transactions and industry trade groups. The two U.S.-based credit-card processing giants said one of the main purposes will be advancing the migration to chip-based processing systems, called EMV. "One of the critical roles we play is to protect consumers and businesses against criminals and fraudsters," said Chris McWilton, president of North American Markets, at MasterCard. "Only through industry collaboration and cooperation will we address the real and immediate issue of security and maintain consumer confidence and trust.” (Source

Key to stopping breaches is to make them less profitable for criminals, says NRF
NRF told Congress this week that the key to stopping criminals from hacking into computer systems to steal credit card numbers is to make it harder to make money off the stolen data by taking steps such as replacing current cards with hard-to-counterfeit PIN and Chip Cards. “It’s important to look at why such breaches occur and what the perpetrators get out of them,” NRF Senior Vice President and General Counsel Mallory Duncan said. “If breaches become less profitable to criminals, then they will dedicate fewer resources to committing them and our goals will become more achievable. “We need to reduce fraud. We should not be satisfied with deciding what to do after a data breach occurs.” (Source

The risks of outsourcing IT security
Outsourcing across all industries has become commonplace, but the economical and security issues of such a trend may cause irreparable damage. Those who encourage the practice of offshoring IT security claim that it frees their in-house IT departments from having to do mundane work, so their labor can be allocated more efficiently. And look at all the money our company can save! But leaders in the IT security world who know what they're doing are too sensible to be tempted by offshoring and outsourcing. Not having direct access to your security management and logging creates a massive vulnerability. Sometimes, outsourcing firms are simply poorly qualified and incompetent. Foreign workers with no IT experience are writing IT security policies and procedures for domestic corporations. The language problems and having more middlemen than necessary in data center and IT security services are also causing operational problems. (Source

Georgia House backs bill to deter cargo theft
A bill halfway through the Georgia statehouse would stiffen the punishment for truck, rail or container cargo thieves. The House voted 161-2 to advance a bill to the Senate that is described as “tough on crime and business friendly.” Sponsored by Rep. Geoff Duncan, R-Cumming, the bill would establish cargo theft as a specific offense and impose escalating fines and punishment based on the value of goods or controlled substances stolen. Duncan said the state was identified as one of the top three states for cargo theft in 2013. Reasons cited are the interstate system and the Savannah Port. (Source

Activists get past Procter & Gamble’s HQ security in Cincinnati
Cincinnati police Thursday called for a “security summit” of the city’s businesses in the aftermath of a breach at Procter & Gamble Co. headquarters by Greenpeace activists. Police Chief Jeffrey Blackwell said it was “a wake-up call” when activists got into P&G’s downtown offices Tuesday and used zip lines to unfurl protest banners from the 12th floor to draw attention to the company’s use of a palm oil supplier Greenpeace says is tied to tropical forest destruction in Indonesia. A P&G spokeswoman said an activist posing as a businessman on the way to a meeting let the others in. She said security has been tightened since the activists’ protest. (Source

PetSmart expands store growth plans
PetSmart plans to open 70 net new stores this year, including approximately 50 of its standard prototypes, 20 micro stores and three PetsHotels. That’s 10 more than last year, during which the largest specialty pet retailer of services and supplies also closed five stores and opened three new PetsHotels. The company will spend remaining capital expenditures on store remodel-type projects, supply chain, technology, maintenance and other infrastructure improvements. (Source

Burlington Coat Factory plans NE Philly store
Retailer Burlington plans to open a store in Northeast Philadelphia this fall. The 71,000-square-foot store, at 7301 Castor Ave., will create 50 to 100 jobs. It will be the 28th Pennsylvania store for Burlington. A new, 215,000-square-foot corporate headquarters is being built in Florence, N.J., helped by $40 million in incentives from the state’s GrowNJ economic development program. Burlington expects to move into the new offices in July. (Source

Costco Q2 profit falls 15%; will open 14 U.S. stores
Costco Wholesale Corp. reported a bigger-than-expected 15% drop in net income for the second quarter amid deep-discounting during the holidays. Net income in the quarter ended Feb. 16 fell to $463 million from $547 million. Costco blamed the lower earnings on several factors, including weaker sales of certain nonfoods merchandise categories and lower international profits. The year-ago period was also helped by a tax benefit. (Source

Agilence, Inc. Announces Hiring Push to Accommodate Unprecedented Growth
Agilence, Inc., a leader in next generation exception reporting solutions for retail LP and operations, announced record results and the acceleration of their business plan. With the release of Retail 20/20, in June 2013, Agilence experienced significant interest from retailers which led to the largest growth in company history. New customer signings in 2013 included: Rite Aid, Spencer Gifts, Redner’s, Brown Shoe, NSC Wholesale, Bodega Latina, Super King, Brookshire Grocers, and Big Y. The growth has continued into 2014 with the signings of Lumber Liquidators, Neiman Marcus, Bashas’, and Coborn’s. (Source

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30% of Ecommerce Site Traffic Came from Mobile Devices in 2013  If you're curious about what the state of ecommerce looked like last year, ShopVisible recently released a report that highlights mobile benchmarks, payment methods, shopping channels and more for 2013. What it found was 30 percent of site traffic came from something other than a traditional desktop/laptop, and up to 7 percent of total online revenue came from comparison shopping engines. "Although it's been a popular topic in eCommerce (and retail in general) for several years, many retailers have still been reluctant to invest in mobile-optimized versions of their sites," the report said. "As smartphones continue to become more popular, sites must be equipped with a mobile version specifically made for the smaller screen." It's interesting to note the data showed only 4 percent of orders were placed from mobile devices, but of those who placed an order, the order value was on par with those coming from desktop. (Source

Making the shift from e-commerce to ‘all-commerce’
Today, e-commerce is less likely to be considered a separate branch of a business. Big-box retailers like Target and Walmart are already taking advantage of the ubiquity of smartphones by intertwining the in-store and mobile experiences with in-store offers, in-store pick-up, and money-saving apps like Cartwheel. These steps are just the beginning, but this omni-channel approach is a great indicator of where retail is headed. As the lines blur between ecommerce, mobile, and brick-and-mortar, retailers will need to change the way they approach the customer experience. While leaders and some lower-level employees should still specialize in specific areas of the retail business, everyone should be comfortable in every area of commerce. Retail can no longer be parsed into neat silos. The future of retail will hinge on delivering a flawless experience to customers, no matter where they are. (Source

Bon-Ton to Consolidate Four Fulfillment Centers into One
Bon-Ton announced on March 5 that it has signed a lease for a 743,000 square-foot direct-to-consumer fulfillment center in West Jefferson, Ohio in response to its growing ecommerce operations. According to the merchant, the new facility will consolidate the ecommerce fulfillment that is currently being performed at four distribution centers located in Pennsylvania, Ohio, and Illinois. (Source



Two men arrested after armed robbery of a Pharmaprix pharmacy in Montréal’s east end  Police have arrested two men who were holed up in an east end apartment building after an armed robbery early Tuesday. Two masked men held up a Pharmaprix store at the corner of Sherbrooke St. E. and Hogan St. at 10 a.m. The two men went to the pharmacy at the back of the store and threatened the staff with syringes before taking out a gun. A cashier at the front of the store called 911 and alerted police. The men walked out of the store and the pharmacy staff pointed the men out to officers who arrived quickly. The suspects were tracked to an apartment building across the street where they remained for about three hours. Police cordoned off the area in a wide security perimeter and called in the SWAT and canine units. The arrests took place shortly after 1 p.m. (Source

Laptop theft exposes 5,500 of Etobicoke General’s hospital patient records
CBC News has learned the personal details of 5,500 patients — including names, dates of birth and diagnostic reports — were on a laptop that was stolen in mid-January from a lab used to test brain activity. The lab was locked but the laptop was not password-protected — contrary to hospital policy. (Source

Toronto cops & Crime Stoppers warn public on distraction thefts  Watch Distraction Theft Toronto Crime Stoppers press conference Mar 4. Warning to area Seniors often at local malls and shopping centers. Female Suspects approach seniors, often asking for directions, then giving the senior jewelry in appreciation for help. The suspects are actually taking the suspects jewelry off and replaced with fake costume jewelry and fleeing as quickly as possible.

Armed Robber of a Flower Shop in Ladysmith, BC arrested within hours by RCMP With help from the RCMP canine services an armed robbery suspect in Ladysmith was in police custody within the hour. Mounties say police were called to a report of an armed robbery just before noon Tuesday at a floral shop. The suspect, armed with a knife fled the store on foot with an undisclosed amount of cash. (Source

Montreal Police searching for 2 Verdun jewelry store robbery suspects
Police are seeking help in identifying two suspects in connection with a recent armed robbery of a Verdun jewelry store. Two men, age 35 to 40, burst into the Wellington St. store on Jan. 28 at about noon, tied up an employee and threatened him with a gun and sprayed him with pepper spray. They fled with about $20,000 worth of jewelry. (Source



Big data analytics making it easier to spot the bad guys looking to infiltrate business defenses  Lose your data and you can lose your reputation, customers, and even your business. External data leaks affected more than 160 million people in 2012, according to KPMG's Data Loss Barometer, a rise of 40% on the year before. And hacking accounted for 67% of the data loss by number of incidents. "Big data is about pushing the needle out of the haystack irrespective of how big the haystack has become or how small the needle is," said Gordon Harrison, an industry data consultant. Haiyan Song, VP of security at big data analysis firm Splunk, said analyzing reams of data to spot security breaches had become essential because of the changing tactics of the criminals. Hi-tech thieves have changed their tactics because security companies have gotten so good at spotting malware. Instead, the bad guys are relying on more subtle tactics and strive to slip inside a company unnoticed. That tactic of seeking to trick people into giving them access has been helped by the fact that the digital perimeter of a company is now much harder to pinpoint. In the good old days, said Song, such borders had been easy to identify. Set up the firewalls, email gateways and keep your virus signatures up-to-date, and you had a good chance of staying safe. Now? Not so much. The borders are much less easy to define thanks to the internet, which lets customers query back-office systems via a website, the ties that exist between trading partners, and innovations such as Bring Your Own Device. "Companies have got better at hardening their perimeters so the advanced threat actors are going after the extended borders of the company such as the point-of-sale systems," she said. (Source

Do retail businesses have the maturity to tackle analytics challenges?
The retail sector today is brimming with optimism about what companies can do with an influx of data. If they have more robust collections of information about their operations and the greater circumstances of the economy around them, they can do a lot with that knowledge. They can improve their workflow internally and their marketing initiatives externally. But there's a lot of concern out there that despite the influx of "big data" that's invading the business world today, many companies lack the level of maturity required to tackle their data-driven goals. Using data effectively in the retail space entails starting by asking the right questions, collecting knowledge effectively, ensuring data quality and having the critical thinking skills to figure out what it all really means. This is a lot to ask, and if companies aren't ready for all of the above challenges, they may need to take a step back. (Source

65% of retailers say "disruptive technologies" like Mobile, Cloud Services and Big Data will help them cut costs

3 Ways Target Can Win Back Customer Trust After Data Breach



Get Ready for the 2014 NRF LP Conference & Expo - Spots are filling up fast so make sure you reserve yours today!

Excitement is growing as we approach the 2014 NRF Loss Prevention Conference.

Together with the NRF LP Content Planning Committee, we are busy preparing this year’s LP Conference & EXPO, to be held June 11 – 13 in Fort Lauderdale, Florida.

Loss prevention is constantly evolving and changing, and so is this event! We wanted to let you know about a few ways we’ve refreshed the conference:

Opening keynote speaker Michael Chertoff, former Department of Homeland Security Secretary and current Chairman of The Chertoff Group, will share insights on how companies can better assess, identify and monitor cyber security threats.

Content tracks focused around the five pillars of asset protection: Technologies, Protection, People, Compliance and Shrink.

An energized format for one of today’s most critical issues—Active Shooter. We’ll use valuable insight from consumer research to start short, back-to-back presentations with three different industry experts to address the decisions and complexities of preparing your workforce to react quickly and how retail technology can aid law enforcement’s response.

An industry debate on profiling. You’ll hear two different stances on this controversial issue, and participate in audience polls to explore your colleague’s viewpoints.

A special focus on cyber security in the EXPO hall, along with 200+ exhibitors that will be demonstrating new technologies and solutions.

Retailers can register before Friday, April 4 to receive $300 off of registration! You’ll get an even larger discount when you bring your team, which is the best way to cover all the conference has to offer.

Register here:
Rich Mellor
Senior Advisor, Asset Protection
National Retail Federation



Shooting at Oak Court Mall in Memphis, TN injures one; police detain four men  A shooting sent security guards running through the Oak Court Mall during the dinner hour Thursday evening. Witnesses say the guards told everyone to get inside a store and take cover. One shopper was critically shot inside the East Memphis mall, according to police. Medical crews pulled the victim out on a stretcher and loaded him into an ambulance. The victim is in critical condition at The MED. Investigators say four men were arguing inside the mall, and one of them shot a fifth man. Police did a sweep of the mall as frightened employees and customers hid inside stores. Officials are still investigating where in the mall the shooting happened. Officers pulled over a car with the four men. During a search of the car an officer found a gun. (Source

Harbor City, CA strip mall shooting leaves 1 dead, 1 injured  The shooting happened around 9:40 p.m. Wednesday near Western Avenue and 259th Street. No one has been arrested. According to detectives, three male victims were standing outside a hookah lounge when two male suspects fired multiple rounds in their direction. Police say a victim in his teens or early 20s died at the hospital. The other victim suffered multiple gunshot wounds and was undergoing surgery. The third person was not injured. Police say the shooting appears to be gang-related. (Source

Macy’s Loss Prevention Agent assaulted during an apprehension at the Town Center Plaza in Kansas City  Police believe the same man was involved in a similar shoplifting case at the Metro North Mall a few weeks ago. A loss prevention officer saw the man pull out pliers and cut the security wire that held the purses in place. A second suspect grabbed 9 Michael Kors purses valued at nearly $2,600 and heads to the entrance. The loss prevention officer was pepper sprayed by the suspect during the apprehension. The second suspect threatened to shoot the officer, both suspects fled. (Source

Knife-wielding man charged with assault on a Loss Prevention Agent, theft at Bryant AR Wal-Mart  Bryant, Arkansas Police arrested a man Thursday after he allegedly pulled a knife on a Wal-Mart store employee who confronted him about stealing items from the store a day earlier. Stephen Edelmann, 28, was leaving the Wal-Mart at 400 Bryant Ave. around 4:30 p.m. Wednesday when a loss prevention officer at the store stopped and question him about stealing several items. Edelmann then pulled out a knife and swung it at the employee before fleeing. (Source

Man bites Wal-Mart loss prevention officer
A Brooksville, FL man was arrested Wednesday after biting and hitting a Wal-Mart loss prevention officer in the head. Shawn Hager, 30, was seen taking a baby monitor valued at $170. When the loss prevention officer tried to detain him, Hager struck and bit him, and hit him in the head with a trash can lid, police said. Hager was eventually held down until law enforcement arrived. The officer was treated at a local hospital. (Source

Springfield, MA Man Pleads Guilty to Selling Counterfeit Goods
A Springfield man was convicted of selling counterfeit goods Thursday. Josue Rivera, 38, plead guilty in the U.S. District Court in Springfield to trafficking in counterfeit and unauthorized goods. As part of his plea agreement, Rivera agreed to pay $29,000 in restitution and forfeit two of his bank accounts, which were work nearly $80,000 dollars. Rivera operated a retail business in Springfield called Main Source. He allegedly stocked and sold counterfeit merchandise from April 11 until June 25, 2012. The goods included clothing, footwear, and accessories with the names Gucci, Nike, Coach, Chanel, and Oakley. (Source

Burglars swipe jewelry in smash-and-grab job at Mandeville, LA store; 2 sought, 2 in custody  According to the St. Tammany Parish Sheriff's Office, the burglars smashed the glass door to the business with a cinder block and began looting the store of gold, pearls and other jewelry totaling about $50,000 to $100,000. (Source

Four arrested in Rehoboth, DE smash and grab
Police still seek one in Zale's burglary. Delaware State Police have arrested four teens and are seeking another in connection with an early morning break-in of the Zale’s jewelry outlet. On Feb. 22, two men 18 and 17 years old turn themselves in. On March 6 two additional men 19 and 17 turned themselves in and were charged with burglary, wearing a disguise during the commission of a felony, theft, possession of burglar tools and criminal mischief. Police are still seeking 18-year-old Lewes resident Dequan Purnell. The incident began on Feb. 22, when troopers received an alarm coming from the Zale’s store at 36706 Bayside Outlet Drive. Police found the store’s front door window had been smashed and the suspects had entered the store. The suspects had used rocks to smash display cases and removed $3,000 worth of jewelry before fleeing the store. (Source

American Apparel store in New Orleans robbed at gunpoint  The suspect entered the store around 2:40 p.m Thursday, then spent almost two hours asking employees' opinions on various clothing items, police said. He then walked toward the cashier like he was going to check out, produced a semi-automatic pistol and ordered the cashier to open the register. The cashier turned more than $800 in cash. The man then fled the store with the cash and more than $200 worth of merchandise. No injuries were reported. (Source

Woman charged in several Tulsa pharmacy robberies; hitting both CVS and Walgreens  Jai Wolf, 30, was charged with second-degree robbery and attempted second-degree robbery in Tulsa County District Court Wednesday. In one of the reported robberies, Wolf took 500 Tramadol and 100 Xanax pills. (Source

Officer chases down Radio Shack burglar in Orlando, FL  Officer Yousef Hafza observed two men smash a store window at a Radio Shack in Palm Bay and started taking TVs and cell phones. The alarm at the store went off and Hafza went after the men on foot. "He kept making turns to try to figure out where he was going, but the (getaway) vehicle just left him," he said. Hafza gave chase for a while until he caught one of the suspects. The other got away and left his partner behind. (Source

Atlanta Man Sentenced to 25 years for a Kroger and 2 bank armed robberies in 2013

San Jose Police catch suspects in two-month mini-market robbery spree

Minneapolis Man Admits to Shoplifting from multiple area Target Stores

Milford police accuse ex-Radio Shack employee of defrauding store




Man Made Fake Credit Cards To Buy Merchandise At Best Buy; Do-it-yourself credit card scheme stretched from Chicago to Ghana, Africa  The alleged scheme began to unravel when a confidential source tipped off Homewood Police that the Faheem Muhammad, 27, had been using an embosser machine to make credit cards using victims’ credit card numbers. Muhammad would order merchandise on, then go to the stores to pick up the items at stores in Chicagoland and Indiana. He was taken into custody and handcuffed. Police pulled four of the allegedly self-manufactured credit cards from his pants pocket. A search of Muhammad’s bedroom yielded a silver embosser and 43 credit cards, along with miscellaneous papers containing people’s financial information and $1,660 cash. At the station, Muhammad allegedly told police that a man in Ghana contacted him on Yahoo messenger about a year ago, asking if he wanted to make some money. The African contact told Muhammad that he would place Internet orders to Best Buy. All Muhammad had to do was go into the store with the man’s ID and retrieve the merchandise. “I was told to sell the merchandise on the street and then send half of the money back to him through Western Union to Ghana, Africa,” Muhammad reportedly told police. (Source

Hundreds of thousands in stolen goods recovered during Theft Ring Bust in San Antonio, TX  Over $100,000 of Snap –On tools were found in one of many storage lockers. Police say a 32 year old man arrested today in Converse is the leader of a burglary ring which was responsible for the theft of hundreds of thousands of dollars worth of tools and electronics from homes, businesses, and storage lockers across northeast Bexar County. (Source

UPS employee in Louisville accused of stealing iPhones, hiding them in shoes
Police say UPS security spotted Bell with six brand new iPhones in his shoes, with three on each side. Bell was stopped and questioned. Police say he then admitted to taking a rough total of 25 iPhones and selling at least some of them at the Go Green Gadget kiosk in Jefferson Mall. Police estimate that the total value of the stolen iPhones is $6,000. (Source

Man makes off with 40 pairs of Victoria’s Secret underwear at Perimeter Mall in Atlanta  Police are searching for a man who walked into a Victoria's Secret store dressed in all black clothing and made off with about 40 pairs of women's underwear valued at $500. (Source

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Vendor Spotlight

Arts & Crafts store, AC Moore, Selects LP Software as their Audit Vendor to Streamline their Audit Process and Improve Operation Efficiencies

A.C Moore, the 140 plus arts & crafts superstore, has successfully implemented the Compliance Audit software –CAMS by LP Software, Inc. AC Moore is looking to improve their current auditing process company-wide. CAMS, with its flexible interface, is the solution that will make this possible.

AC Moore is implementing the Compliance audit software (CAMS) throughout the entire organization. Users will have instant access to the CAMS tools via laptops and iPads for conducting Audits and managing Action Plans. This will not only make their job easier, but will have a significant impact on their bottom line.

"Having the right Audit software means that we will be able to easily manage the audit and follow up process. The web based application LP Software provided for us gives us complete access to modify and change audits at a moment’s notice."

Brian Eskra, President & CEO of LP Software, Inc. comments: "Working with such a well-respected retailer such as AC Moore, has given us the opportunity to assist in streamlining their auditing processes, as well as providing them with a tool to truly impact their operation efficiencies and provide a direct impact to their bottom line.”

Today, AC Moore utilizes CAMS to manage their entire audit process. This includes taking the Audit, managing Action Plans, and resolving any issues found during visits. The software also continues to help further instill a sense of communication among staff. With the CAMS alerting system, this provides an automated workflow notification process to ensure nothing slips through the cracks. Leveraging the solution has helped improve operational efficiency, allowing managers to respond to issues & improve communication resulting in stronger morale. With the robust reporting in CAMS, we can identify key issues, schedule reports and create dashboards. This has enabled managers to become more effective in recognizing deficiencies, as well as understand and address areas of opportunity.

Steve Werner, Director of Loss Prevention for AC Moore comments: "Having the right Audit software means that we will be able to easily manage the audit and follow up process. The web based application LP Software provided for us gives us complete access to modify and change audits at a moment’s notice. With limited IT resources the hosted option LP Software provides was perfect solution.”

About LP Software, Inc.
LP Software provides customizable software to help companies of all sizes, by providing innovative product solutions, and delivering results that increase your bottom line. Our proven solutions will help you manage Loss Prevention incidents, HR incidents, Compliance Auditing /Checklists, Accidents, OSHA reporting, Award Management, and Task Management.

Learn more at


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Regional LP Manager Confidential New York, NY Downing & Downing
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Downing & Downing

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Job Opening




AP Manager in Training Walmart Lonoke, AR Walmart
LP Manager Sears San Jose, CA Sears Holdings Corp
District LP Manager Sears Los Angeles Valley, CA Sears Holdings Corp
LP Manager Sears Lafayette, LA Sears Holdings Corp
LP Manager Sears Canoga Park, CA Sears Holdings Corp
Store AP Manager Home Depot Quincy, MA Home Depot
LP Manager Macy's East Brunswick, NJ Macy's
LP Manager Macy's Wayne, NJ Macy's
District LP Manager Walgreens Buffalo Grove, IL Walgreens
Regional LP Manager Cato Fashions Little Rock, AR/ Memphis, TN Cato Fashions



Chris Kline was promoted Area Loss Prevention Manager District of Columbia for Nordstrom.
Christopher Magana was named Regional Loss Prevention Manager for CKE Restaurants.

Post Your New Job or Promotion! Click Here


Why Treating Your Employees Fairly Can Actually Boost Your Profits  Promotions and fun gifts are great, but think about what your employees really need. You don't need to succeed at the expense of your customers or your employees, just use this "good jobs strategy" and watch how it turns into a ripple effect with your customer service improving and your employees working better. (Offer less, gain more)

The Key to Speaking with Confidence
You're a leader, which means at some point, you may have to deliver a speech or presentation to a room full of colleagues or even just your team. Whatever your speech is about, the key is to present it with an air of confidence, of know-how. Use these tips to show you're a powerful leader. (Strike a pose)

Leadership Lessons You Won't Learn in a Book  Sometimes the answer just can't be found in a book. Some leadership lessons just come from clawing your way through obstacles to become successful on the other side. Some lessons just come through trial and error. You can only get so much advice from the pages of a book, but use these lessons to help improve your leadership and build your company. (Ask for help)

9 Ways to Share Your Strategic Thinking Skills With Your Team  Your ability to think strategically is probably the most important leadership trait you can have, but it's also equally important to share these traits with your team so they can excel as well! Use this checklist to raise your teams strategic thinking capacity. (Link personal and organizational goals)

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Individual growth is an overly used phrase for something that is extremely difficult to truly accomplish. Corporate America tends to force it faster than many can absorb. Out of necessity or by design it requires a mental investment and a conscious effort on the part of the executive to truly grow beyond their current capabilities. Consequently, growth is oftentimes as a result of direct force or life-changing events. But it is a necessity if one expects to advance and stay current with the industry. Technology represents the Loss Prevention industry's biggest opportunity for growth and if one expects to be a leader tomorrow it would be wise to grow your technology education.

Just a Thought,
Gus Downing

Gus Downing

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