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 3/8/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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Jewelers' Security Alliance's 39th Annual Security Seminar and Expo
March 7-9

ISC West
April 6-8

IAFCI Annual One Day Fraud Training
May 3

NRF Protect 2017
June 26-28

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events





Rocateq
Tim Bartkowiak


Quick Take #4

See more videos

View episode release schedule


















2016 report coming in the Daily.



















2016 Senior LP/AP Jobs Report

2016 Internet Postings Jobs Report











Max Walzenbach promoted to Senior Loss Prevention Manager
for Old Navy

Max was previously a Market Loss Prevention Manager for the retailer and has been with Gap Inc since 2012, when he started as a Senior Loss Prevention Agent. A year later, Max started earned the title of Loss Prevention Operations Administrator and a year after that, he joined the Old Navy team as a Loss Prevention Manager. Max earned his Bachelors of Arts degree in Psychology from the University of San Francisco. Congratulations Max!







COMING TOMORROW IN A SPECIAL REPORT
The D&D Daily's Exclusive 2016 Retail Violent Death Report

In our 2016 Retail Violent Death Report, which will be released tomorrow in a Special Report, we found that there was more than 1 publicly reported retail death per day last year. In total, there were 374 retail deaths reported in 2016, which is broken down into several categories in the graph below.

 

We have broken down the deaths into 5 major categories shown above, but many of the deaths, 103, did not fit easily into a single category (Parking lot shootings, gang violence, drive-bys, arguments turned violent, the discovery of a victim found in a car in the parking lot of a retailer, etc). All 374 incidents are tragic.

For the rest of the study, stay tuned for tomorrow's Special Report


Suspect in Custody for the fatal stabbing of Burlington Coat Factory Loss Prevention agent
Family Mourns Death of Husband, Father of 3
On March 7, the Metropolitan Police Department in Washington D.C. received information regarding the possible whereabouts of Jamel Carlos KINGSBURY. The accused was subsequently located and arrested by officers of the Metropolitan Police Department. This suspect was wanted in connection to a fatal stabbing which occurred in front of the Burlington Coat Factory in Woodbridge, VA on March 4. The accused will remain in custody in Washington D.C. pending extradition back to Virginia.

The news for Lisa Drumgole, Larry's wife of nine years, was bittersweet. She said she's happy her husband's killer has been caught but said that doesn't bring her husband back. "Yes I'm happy he was captured because you don't want him doing it to someone else, but it doesn't change the altering of plans I had for my future," she said Tuesday evening. potomaclocal.com wtvr.com

The family of the victim has created a GoFundMe page to help the family out with funeral expenses. See more here

The LP Benevolent Fund is always open to accepting donations for assisting all Loss Prevention Professionals in their time of need. The LPBF is a 501c3 charity... your donation is tax deductible! Click here to donate now.

crimenetwork.biz community raided and shut down
153 Suspects Busted - Organized Cybercrime Community

An online forum named "crimenetwork" has been targeted by police and prosecutors in 14 German states. They accuse 11 suspects of enabling sales of stolen goods, data, narcotics and weapons, and computer fraud.

Germany's federal BKA criminal investigation bureau, roughly the equivalent of the FBI, said on Wednesday that some 120 homes and premises had been searched by more than 1,000 officials on the previous evening in all but two of Germany's 16 states.

The investigations focused on an online community - now shut down by authorities - under the transparently-named URL crimenetwork.biz

A wide range of items had been found and were now being examined, said the BKA, adding that the raids had been preceded by laborious cyber investigations.

Eleven "administrators" of the now defunct "crimenetwork.biz" were identified among 153 suspects and faced charges of forming a criminal organization, said the BKA. dw.com

Values-Based Culture Pays Off for Companies
Trust & Respect Reduces Employee Misconduct

Companies that foster cultures of compliance through values-based systems of ethics reliant on trust and respect are less likely to experience employee misconduct but also more likely to outperform competitors that base their compliance programs on a check-the-box adherence to rules. Values-based organizations produce superior financial performance, generate more innovation and have higher levels of employee engagement and customer satisfaction, according to a report on compliance program effectiveness from ethics and compliance firm LRN.

The survey results "show that values-based workplace cultures are significantly more effective at influencing employee behavior than those solely oriented toward rules or procedures," stated the report. "Only by focusing on results-and outcomes-can organizations fully understand the extent to which values are built into how they operate." Accountability and recognition are two areas that separate high-performing cultures from the pack. The survey found just 47% of low-performing compliance programs analyzed the root causes of executive and employee misconduct to determine accountability, while 45% said their C-Suite-level executives consider ethical behavior a prerequisite to get a promotion. "There is no better indicator of ethics and compliance program effectiveness than the behavior of employees," stated the report. "And the best way to positively affect workplace behavior is to focus on organizational character and values."

Companies wanting to change or improve their cultures need to make sure their plans include three elements. First, spell out the values of the organization and what it stands for. Second, set out policies that require behaviors from employees that are consistent with the values that were enumerated. Third, keep things simple and don't make rules that fail to encourage the behaviors you want to see. wsj.com
 
"Economic Terrorism" Bill Targets Disruptive Protesters in North Carolina
New Term - New Law - New Way for Retailers to Recoup Losses

State lawmakers submitted a bill this week that would toughen penalties for protesters who damage property or block traffic.

The proposed bill, House Bill 249, would create the crime of "economic terrorism" in North Carolina. 

Under the bill, economic terrorism is defined as someone who disrupts the regular course of business, the disruption results in damages of more than one thousand dollars and the offense is committed to intimidate people or influence public policy.

Anyone found guilty of "economic terrorism" could face anywhere from 4 months to 2 years in prison.They could also be forced to pay the extra expenses of sending police and public safety officers to riots or unlawful protests. The protesters could be required to pay at least $50,000 in damages.

The bill comes months after a series of protests in Charlotte. The protests followed the shooting of Keith Lamont Scott by a police officer. Some protesters damaged and looted stores, and shut down traffic on the Interstate. wfmynews2.com
 
Up to $600 billion in American intellectual property stolen annually
The theft of American intellectual property (IP) remains a systemic threat to the U.S. economy, inflicting an estimated cost that exceeds $225 billion in counterfeit goods, pirated software, and theft of trade secrets and could be as high as $600 billion annually, according to a 2017 update to The IP Commission Report. The bipartisan, independent Commission on the Theft of Intellectual Property (IP Commission) assesses that China remains the world's principal IP infringer. homelandsecuritynewswire.com

Murderer's Own Echo Device Recording Got Him
Amazon Turns Over Recordings With Murder Suspect's OK

Amazon.com Inc. has dropped its challenge to a search warrant that demanded the company turn over audio recordings picked up by an Echo device that was discovered during a murder investigation in an Arkansas home, after the owner of the device - who has been charged with the murder - gave permission for the records to be released. 

The online retail giant had asked Arkansas' Benton County Circuit Court on Feb. 17 to quash the search warrant it had received as part of the local police department's investigation into the death of Victor Collins in November 2015. According to prosecutors, Collins was found in a hot tub at the home of his friend James Andrew Bates, who has been charged with his murder. law360.com

Saks Hit With NY Wage Class Action Over Sales Commissions
Deducts for Returned Merch. No Receipt or Another Stores Return or ID Unk.

Saks Fifth Avenue was hit with a class action in New York state court on Monday accusing the high-end retailer of unlawfully deducting employees' wages at its flagship department store in Manhattan.

Lead plaintiff Amra Divljanovic, a sales employee at Saks' 611 Fifth Ave. store, complained that the company disregarded New York state labor law and federal Fair Labor Standards Act regulations when it unfairly penalized sales staff and docked their pay for returned merchandise over which the employees had no control.

"Plaintiffs' wage deduction claims arise out of defendant's requiring reduction of sales employees' accrued wages when ... customers returned items without the receipt, when items were purchased in one location and returned at another, when the identity of the person who originally sold the item was unknown and other such unexplained returns," the complaint said.  law360.com

Publix And H-E-B Are Tops Again For Customer Experience At Grocery
Supermarkets and fast-food chains took nine of the top 13 spots in Temkin Group's 2017 Temkin Experience Ratings, with Publix, Chick-fil-A and H-E-B claiming the top three positions. The other companies at the top are three fast-food restaurants (Hardee's, Chipotle Mexican Grill and Subway), three supermarkets (Hannaford, Food Lion and Trader Joe's), three retailers (QVC, BJ's Wholesale Club and Ace Hardware) and a bank (Regions).  theshelbyreport.com

Dick's announces aggressive store expansion plans
43 new - remodel 7 Dick's Sporting Goods stores, 9 new Golf Galaxy & 8 new Field & Stream stores in '17. chainstoreage.com

Walgreens weighs risky FTC gambit in Rite Aid merger
"A Republican-led FTC will not block it and it will clear with little need for more negotiation"
Walgreen is weighing a risky move to force the Federal Trade Commission to vote on its $9.7 billion merger with rival Rite Aid.

Walgreens may soon declare that it has "certified compliance" in its application, sources said. The declaration would mean that, in Walgreen's opinion, it has given regulators substantially all the information they need to make a decision. The move would give the FTC 30 days to complete its review of the proposed merger and take action if necessary, bringing a swift end to a vetting process that has dragged on since late 2015.  nypost.com

Walmart's Top Sellers - Everybody is Buying Security Devices
Security devices & Smart thermostats have skyrocketed 500% over past two years
It's a way for people to stay connected to their homes as they spend more time away from them, Walmart says. Expect this trend to only increase.  fortune.com
 
St. Patrick's Day Spending to Reach $5.3 Billion, Highest in Survey History

Luxury Retail Hits The Wall
 
Cincinnati, OH: Kroger Reveals Plans for New $60 Million Distribution Center

Mesquite, TX: $65M Ashley Furniture Warehouse To Open


Quarterly Same Store Sales Results
Michaels Q4 comp's down 1%, net sales up 4.1%, full yr. comp's down 0.5%, net sales up 5.8%
Liquor Stores N.A. Q4 U.S. comp's down 5.9%, Canadian comp's down 3.8%, net sales up 6.3%,
                  Full yr. U.S. comp's down 1%, Canadian comp's down 2%, net sales up 9.6%
Express Q4 comp's down 13%, net sales down 11%, full yr. comp's down 9%, net sales down 7%

 

Webinar: Active Shooter Preparedness & Response

Thursday, March 30, 2017 @ 2 pm EDT

"It will never happen here" must not be the mindset in today's environment. It is important for businesses to prepare and ensure employees are properly trained in the event of an active shooter incident. This webinar is designed for businesses to gain insights from the FBI on how to prepare for and react to an active shooter event.

You'll learn: The importance of organizational planning; Situational awareness tactics; What to do when police arrive

Instructor: Special Agent Robert DePriest, Crisis Management Coordinator, FBI, Active Shooter Unit

Register Here
 


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Visit STANLEY Security at ISC West

Booth 31073

With STANLEY Security, you can truly Experience the Power of Connected Security. With STANLEY Insights Non-Scan Identification, retailers can reduce shrink by applying advanced video and data analytics to existing point of sale video and data streams. Our technology will quickly deliver results by identifying the non-scan activities you need to fix in order to protect and enhance your gross margins. STANLEY Insights allows retailers to truly harness the power of all their data through connecting all their business information in one place. Corporate employees can feel safer than ever with our STANLEY Guard Personal Safety and Security Response. Our Revolutionary Anti-Skimming Solution helps fuel stations and convenience stores safeguard customer information & ensure trust in your business while protecting your brand reputation.

STANLEY is excited to share with you what's new at ISC West! We look forward to seeing you in Las Vegas at Booth #31073!

Schedule a Meeting with STANLEY

Schedule a meeting with STANLEY to learn how the power of connected security can make an impact in your security program.









From Russia With Love
Verifone security breach may have compromised retail payments systems
Company admits security breach, but claims that "cyber intrusion" was only "limited"

Verifone, the retail systems vendor that claims to be the largest supplier of chip-and-pin credit and debit card terminals in the UK and the US, is investigating a serious security breach of its internal networks that could have affected customers running its point-of sale terminals.

The attack has echoes of the August 2016 breach of Oracle MICROS, the retail systems arm of the software giant, which it only acquired in 2014. When that breach was uncovered , the company divulged little information and played down the extent of the breach, suggesting that it was limited to its corporate network.

News of the Verifone breach was broken by security blogger Brian Krebs, who published an internal company email from 23 January giving all staff and contractors 24 hours to change their passwords.

"In January 2017, Verifone's information security team saw evidence of a limited cyber intrusion into our corporate network," Verifone spokesman Andy Payment admitted to Krebs.

He continued: "Our payment services network was not impacted. We immediately began work to determine the type of information targeted and executed appropriate measures in response. We believe today that due to our immediate response, the potential for misuse of information is limited."

"The intrusion impacted at least one corner of Verifone's business: A customer support unit based in Clearwater, Florida that provides comprehensive payment solutions specifically to gas and petrol stations throughout the US - including, pay-at-the-pump credit card processing; physical cash registers inside the fuel station store; customer loyalty programs; and remote technical support," wrote Krebs.

He added: "The source said his employer shared with the card brands evidence that a Russian hacking group known for targeting payment providers and hospitality firms had compromised at least a portion of Verifone's internal network." computing.co.uk

Published on the site CEO's Read!
Best Retail Advice - Go Hack Yourself!

Retail remains one of the most lucrative targets. It is the golden goose for sellable consumer data-perhaps more so than financial institutions-and those in the industry must remain vigilant by monitoring and testing systems 24/7 for weaknesses.

The best advice from cybersecurity professionals? Go hack yourself!

Some retail insiders believe that their business is far safer than it was, having spent millions of dollars on consultants, fixes and security upgrades to shut the backdoor into their systems. The most dangerous thing to believe in the digital age is overconfidence in one's security.

Many security professionals believe 2017 is shaping up to be a strong year for cybercriminals. We may be getting smarter, but unfortunately, so is the global network of hackers whose speed and methods for planting malicious codes are better than ever.

Recent examples are numerous. JPEG 2000, a seemingly prosaic system to download PDFs, gave hackers remote access to any system. A Russian cybercrime group known for hacking banks and retailers breached computer systems at Oracle's point-of-sale division. And cases mount in which malicious JavaScript code was used to skim payment card data.

If all the warnings sound like the same digital battle cry you've heard for years, you're right! But as the old saying goes, repetition fixes firmly, particularly since some hackers specialize in finding and exploiting vectors, points of weakness at retail-whether it's a company's own network, devices used by staffers or vendors to access the system, or companies storing retail data in the cloud.

Losing Battle?

Beating back cybercriminals is a daily battle. Unfortunately, it's one that no one wins for very long. Often, the best you can do is to temporarily mitigate risks before hackers find other ways in. Just ask the NSA, IRS and other government agencies where cyberdefenses struggle to resist multiple attacks from Russia, Eastern Europe, China, North Korea and the Middle East.

Retail is simply too good for hackers to pass up. Trustwave Global Security's 2015 report found that 43 percent of its data breach investigations were in the retail industry, including e-commerce and brick and mortar. Quorcirca, a research and analysis firm specializing in the European market, recently revealed that 70 percent of European retailers have been targeted, with 45 percent of those attempts being successful. One-third resulted in data loss.

Waiting for the government to come up with a solution is a bit like Nero fiddling while Rome burns.

Skimming Retail

Santa Clara-based research firm Whitehat Security found that nearly 6,000 retailers have malicious codes on their websites that are capable of skimming, or stealing customer data, with the greatest vulnerability in web-based payment systems.

The amount spent on protection is cheap, considering that cybercrime is expected to cost the world $6 trillion by 2021. But after ignoring the problem for years, or calling cybercrime nothing but fear mongering, U.S. companies are still catching up.

Zero Unemployment

Consequently, the cybersecurity unemployment rate will remain at virtually zero over the next five years, with global demand for professionals hitting six million by 2019-1.5 million in the U.S. alone. High demand means that retailers should start upping their budgets to avoid big gaps in security and compete for available talent. Anyone reading this who has college-age children with an affinity for art history might want to point them in a different direction.

Fighting Back

The next step is to dust off those disaster recovery plans that were probably written a decade ago and revamp them for the digital age. therobinreport.com

Target's 2013 Breach Keeps Impacting Lawsuits
Fire Eye security technology firm to pay $10.3M for Misleading Investors in 2013
Target Claims Fire Eye Software was Contributing factor to 2013 Hack

FireEye is close to paying $10.3m to settle a class-action lawsuit alleging that the security firm misled investors about the effectiveness of its security technology.

FireEye first went public in September 2013, opening at $20 per share. A further 14 million shares were released in a second tranche in March 2014, pricing FireEye at $82 per share.

A Bloomberg report claimed that FireEye's corporate clients, including retail giant Target, were disabling its software. Target subsequently claimed that this weakness was a contributory factor in a high profile 2013 hack attack.

FireEye's stock fell sharply in the months after its second IPO, reaching $28 per share by May 2014. This fall prompted disgruntled investors to call in their lawyers. theregister.co.uk

Manager, Cyber Security Operations posted for Finish Line in Indianapolis, IN

Backup Error Exposes 1.37 Billion-Record Spamming Database








OPP and Canadian Anti-Fraud Centre launch Fraud Prevention Month
13th Anniversary of the annual awareness campaign

The Ontario Provincial Police (OPP) and its Canadian Anti-Fraud Centre partners are launching their annual Fraud Prevention Month campaign to prevent thousands of Canadians from falling victim to fraud.

Spearheaded by the Competition Bureau, Fraud Prevention Month is a unique effort that brings together over 80 law enforcement agencies and public and private sector organizations to combat fraud.

During the month of March, the OPP, the Royal Canadian Mounted Police (RCMP) and the Competition Bureau of Canada are joining police services across the country to promote public awareness to help prevent all Canadians from becoming victims of fraud.

Fraud-related crimes take a destructive toll on victims while amassing millions of dollars to further criminal enterprises. Sadly, 95 per cent of fraud victims never report the crime to police.

Some tips to protect yourself from fraud:

  • Don't be fooled by the promise of a valuable prize in return for a low-cost purchase.

  • Be extra cautious about calls, emails or mailings offering international bonds or lottery tickets, a portion of a foreign dignitary's bank account, free vacations, credit repair or schemes with unlimited income potential.

  • Don't be afraid to hang up the phone, delete the email or close your Internet connection.

  • Don't disclose personal information about your finances, bank accounts, credit cards, social insurance and driver's license numbers to any business that can't prove it is legitimate.

  • Don't purchase a product or service without carefully checking out the product, service and company. saultonline.com competitionbureau.gc.ca

Edmonton, AB: Man says West Edmonton Mall security crossed the line as they escorted him out of the building
An Edmonton man claims West Edmonton Mall officers were too rough as they escorted him out of the building after he went to a store to complain an alleged double charge. Xiaobo Wu's wife went shopping at the Zara store in West Edmonton Mall in late February, and days later, a credit card statement allegedly showed she had been charged $80 twice.

Wu decided to go to Zara to ask for a refund, and by his second trip to the store last Friday, Wu was fed up by "terrible customer service."

Zara employees told CTV News Wu was causing a scene, being loud and assertive. Wu said four guards took him outside to a parking lot, and forced him to the ground - allegedly scraping his face and knees. ctvnews.com

Hamilton, ON: Police say grocery security guard extorted alleged shoplifters
Hamilton police say they've busted an employee at Nations Fresh Foods over an alleged extortion scheme aimed at shoppers at the grocery store in Jackson Square mall downtown. Police started hearing in October that someone working in "loss prevention" at Nations would arrest people and accuse them of offences like shoplifting.

"After being arrested, the individual(s) were then told that they were required to pay a fee in order to avoid having the matter being reported to police," said Const. Asuf Khokhar.

The police investigation led to arresting a 30-year-old man last week. He's been charged with three counts of extortion and two counts of fraud under $5,000. cbc.ca 


Saks Fifth Avenue Off 5th continues Canadian expansion

BCBG Max Azria to close all 51 Canadian stores as retailer can't pay its bills

Buyers beware of the top 10 scams in Canada in 2016

Newmarket, ON: More than $10K worth of jewelry stolen from Canada Mall
Police are on the lookout for two men who made off with more than $10,000 worth of jewelry from a Newmarket store. A man entered a store in Upper Canada Mall on Tuesday afternoon and tried on a number of pieces. According to York Regional Police, the man then fled the store without paying for the items. Surveillance footage allegedly shows the suspect meeting up with an accomplice, entering a Jeep and driving away. ctvnews.com

Calgary, AB: Man arrest, another sought after grocery store robbery spree
One man has been arrested and a search is on for his accomplice after a string of grocery store robberies across south Calgary on Sunday night. The culprits targeted a Sobeys, Calgary Co-op, Save-On-Foods, and another Sobeys. cbc.ca

Montreal, QC: Police arson squad investigating fire at Peel St. clothing store
The Montreal police arson squad is investigating a fire at a downtown clothing store that may have been intentionally set. Firefighters were alerted to the situation around 6 a.m., when the alarm system started going off at Giorgio Gruppo Roma, a men's clothing store on Peel Street.

Once they arrived, they found a broken window and an incendiary device, which had been thrown inside. Const. Daniel Lacoursière said the sprinkler system activated soon after the fire started. Damage to the store was mainly caused by the water. cbc.ca

Saskatoon, SK: Police respond to four armed robberies in an hour

Ottawa: 2 Rogers store employees tied up & pepper sprayed during robbery

Windsor, ON: Mac's store robbed at knifepoint for the third time in four weeks

Robberies and Burglaries

Calgary Co-op - Oakridge, AB - Robbery
Mac's - Windsor, ON - Armed Robbery (3rd time in four weeks)
Medicine Chest Pharmacy - Whitehorse, YT - Armed Robbery
Save-On-Foods - Walden Gate, AB - Robbery
Sobeys - Bridlewood, AB - Robbery
Sobeys - McKenzie Towne, AB - Robbery
Subway - Hamilton, ON - Armed Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed business - Saskatoon, SK - Armed Robbery
Undisclosed jewelry store - Oshawa, ON - Armed Robbery (4 suspects)


 




High Theft Solutions

Checkpoint Systems is a global leader in EAS, High Theft and RFID solutions for the retail industry, encompassing loss prevention and inventory accuracy in a growing omni-channel environment. Stuart Rosenthal, VP of Sales for High-Theft Solutions (also known as Alpha) and Carl Rysdon, VP of Sales for Inventory Control Solutions, which comprises EAS and RFID solutions, tell us how Checkpoint's recent acquisition by CCL Industries will benefit their customers, how their brand has stayed relevant over the years, and what new innovations they're bringing to the LP industry.
 


Quick Take #5

Tim Bartkowiak tells Joe and Amber how Rocateq's one-cable system and other differentiators set it apart from other cart-containment solutions. Tim also shares some career advice and his bucket-list boating plans.


Solution Providers: Have a video or commercial you want to publish? Contact us



 





Alibaba's Jack Ma calls for stronger penalties for selling counterfeits
Alibaba's founder Jack Ma called for stronger penalties for selling counterfeits on Tuesday in an open letter arguing that "outdated and unrealistic" laws and regulations "encourage" selling and making of fake products.

Alibaba has come under fire in recent years for the ease at which knock-off goods are available to consumers on its online Taobao marketplace, which accounts for more than 90 percent of the domestic consumer-to-consumer market.

"Outdated and unrealistic" laws and regulations have led to few convictions for counterfeit cases, Ma wrote in a letter on his official social media account.

The lack of strict laws "will only encourage more people to engage in the act of making and selling fakes", he said, addressing delegates of China's legislature, which is gathered in Beijing for its annual parliamentary session.

China's factories have traditionally churned out products for branded companies at low cost, but with the rise of e-commerce platforms such as Alibaba, they are increasingly finding opportunities to market their own goods directly to consumers online.

"Selling and making fakes is by its nature an act of theft. The right and wrong judgement on thieves has been clear for a long time, but the theft of intellectual property rights still lacks common social consensus," Ma said in the open letter.

He said only a tenth of about 4,500 cases Alibaba reported to the police were prosecuted in 2016. enca.com

Alibaba sues suspected Mars pet food counterfeiter
Chinese e-commerce company Alibaba Group has revealed it is suing a Taobao merchant suspected of selling counterfeit Mars pet food.

The counterfeiter is accused of selling RMB 2.67 million ($386,400) worth of goods on online shopping marketplace Taobao.

Alibaba is suing the merchant for violation of contract and goodwill.

Last May, in a joint exercise with Mars, Alibaba's platform governance team detected a merchant suspected of selling counterfeit cat food under Mars's Royal Canin brand on Taobao.

A bag of cat food bought from the merchant in a test purchase was spot checked by Alibaba and was later confirmed by Mars to be counterfeit. worldipreview.com

Global Fraud Detection & Prevention Market Expected to Reach $27B by End of 2022

McDonald's to Offer Mobile Order and Pay at 20,000 Locations by Yearend









ORC Legislative Update
West Virginia House passes Organized Retail Crime 'Boosting Bill' legislation
Members of the West Virginia House of Delegates passed a bill Tuesday, March 7 that would make it a crime to shoplift from a store with the intention of reselling the stolen goods. Delegate Rodney Miller, D-Boone, said the bill was introduced to combat the problem of "boosting," an organized retail crime wherein people are recruited to steal from retail outlets and bring the stolen goods to another location for reselling. The legislation, House Bill 2367, defines boosting as a scheme to shoplift merchandise valued at a total of $1,500 or more twice within a 90-day period with the intent of reselling the merchandise. Under the provisions of the bill, boosting up to $2,500 worth of merchandise would be a misdemeanor punishable by a fine of up to $3,000 and up to a year in jail. Boosting merchandise valued from $2,500 to $10,000 would be a felony with up to $5,000 in fines and one to five years in prison, while boosting merchandise worth more than $10,000 would be a felony punishable by fines up to $10,000 and three to 15 years in prison. Retailers are generally in favor of the bill, which passed 93-4. theet.com

Burlington, NC: Four arrested in $90,000 theft of Lawn Equipment
from 2 local retailers

A former police officer, a father and his two sons, have been charged in connection to two break-ins in which about $90,000 worth of lawn equipment was stolen. In the first burglary, three John Deere and five Bob-Cat lawn mowers, worth a total of $44,035.75, were stolen. Five months later a second Burglary netted three John Deere Gators valued at $45,000. greensboro.com

Update - Fox Crossing, WI: Ex-Valley Packaging workers arrested in 100,000 diaper theft
Police disclosed Tuesday that two former Valley Packaging Industries employees are facing charges in connection with the theft of 100,000 diapers from the Fox Cities Diaper Bank. Police arrested Jason Havel, who was a shipping manager for VPI. He has been fired from the company. Police also arrested John Forbes, who was formerly employed by VPI. Investigators are recommending charges of felony theft for both men. Several thefts occurred between Jan. 3 and Feb. 13 at a warehouse on Valley Road in Fox Crossing. Police said 1,777 cases of diapers, valued at $45,000, were stolen. postcrescent.com


Submit your ORC Association News


Visit the ORC Resource Center







Shootings


Sacramento, CA: Bystander shot during gun battle outside Arden Fair Mall
A woman was hit by a stray bullet Tuesday night at 8:40pm during a gun battle between people in two vehicles as she left a restaurant at Arden Fair Mall, Sacramento police said. The bystander was shot in the arm, suffering a non-life-threatening injury. Police said another bullet hit a truck in the mall parking lot. The driver suffered minor injuries caused by the broken glass of the truck window. kcra.com


Robberies & Thefts

San Diego, CA: 2 Charged in Metro PCS Store Robberies Across San Diego County; hitting 10 different locations
Two men arrested outside a Metro PCS store in Pacific Beach have entered not guilty pleas to felony charges, federal prosecutors said. Justin Wayne Caldwellm 30, and Carlos Adolfo Soto, 39, each face one count of conspiracy and 10 counts of interference relating to robberies at 10 different Metro PCS stores between Jan. 25 - Feb. 21 in San Diego County. According to the indictment, the losses to the 10 stores were about $50,000 in total. nbcsandiego.com

Wal-Mart employee secretly swapped $7,600 with movie money
Volusia Sheriff's investigators said Tuesday that a Walmart associate swapped real money with fake money from the safe. Xiomara Matias-Cruz, 32, was arrested Monday and charged with obtaining property by fraud and grand theft. An alert employee noticed something funny about a $10,000 bundle of cash in the store's safe. The center of the bundle had bills - 76 counterfeit $100 bills - that had a blue hue, different thickness, texture and had the words "FOR MOTION PICTURE USE ONLY," deputy said. A cash office associate first noticed the fake money on Sunday and alerted a manager. After inspecting the bills and counting 76 counterfeit ones, the manager wrapped the bundle in a white paper marked "DO NOT USE" and locked it back in the safe. On Monday, when a loss prevention officer went back to the safe to inspect the counterfeit money, the bundle was still there - but the fake bills were missing. news-journal.com



Winter Haven, FL: World of Warcraft Thief from Walmart
The male pictured below entered Walmart in Winter Haven and selected a World of Warcraft game from the shelf. He then placed the game inside of his pocket and passed all registers headed for the exit. When a loss prevention associate tried to stop him, the subject initially complied, but then turned and ran. The associate grabbed the shirt of the suspect, which in turn came off. The suspect fled in an unknown direction of travel. dailyridge.com




Dallas, TX: Man arrested for Criminal Trespass while Shopping for a car; Dealership was closed
It's something a lot of people do when shopping for new cars. But this past Sunday, it resulted in a White Settlement man being placed in handcuffs and threatened with arrest. Chris and Ashley Lopez's search for a new car led them to several closed dealerships where they walked the lots. cbslocal.com



Holland, OH: Two female Lucas County Jail Corrections Officers terminated following an investigation into theft at Walmart

Brookfield, WI: 5 teens arrested for trespassing; found on Kohl's roof at 1am

Redwood City, CA: Burglar tunnels into Computer Tech company to steal $200,000 in computer chips

UK: Wales: 'Britain's most prolific shoplifter' jailed again - for trying to steal a McDonald's charity box

Kay Outlet in the San Francisco Premium Outlets, Livermore, CA reported a Grab & Run on 3/6, item valued at $2,995


Arson/Fire

Baton Rouge, LA: 19-year-old admits to starting flames that caught clothes on fire at Walmart


Skimming Thefts

Dover, PA: 3 arrested for ATM card-skimming

Lemoore, CA: Police working with gas stations to fend off skimmers

Verona, NJ: Police Search for Suspects Wanted for Placing Skimming Device on ATM


Credit Card Fraud

Grand Junction, CO: 3 Florida men arrest on 12 counts in Credit Card/ Id Theft scheme


Counterfeit

Cranston, RI: Clothing Store Raided; Police seized 275 Counterfeit items




Agency Food Mart - West Helena, AR - Shooting/ 1 wounded
Dollar General - Cassatt, SC - Armed Robbery
Canyon Market - Santa Clarita, CA - Robbery
Family Dollar - Rochester, NH - Robbery
Hometown Mini Mart - Niagara Falls, NY - Shooting- 1 man wounded
Julie's Jewelry - Jacksonville, FL - Burglary
Lafayette Road Market Basket - Portsmouth, NH - Burglary
McDonald's - Paterson, NJ - Shooting/ man shot and killed in parking lot at 2am
Kum & Go - Des Moines, IA - Shooting/ no injuries
Rite Aid - Southaven, MS - Armed Robbery
Save-a-Lot - Lakeland, FL - Robbery/ suspect in critical condition following arrest
The Port - Bridgeport, WI - Burglary
Walgreens - Columbia, MO - Robbery
Walmart - Crossville, TN - Shoplifting/ Armed Robbery/ Police Chase

 

Daily Totals:
7 robberies
3 burglaries
4 shootings
1 killed












Featured Job Spotlights


Director of Loss Prevention
North Kansas City, MO

TheThe Director is responsible for providing direction, development and leadership to our field loss prevention team. Their role directly impacts enterprise shortage control, security awareness, and program compliance for all Helzberg retail locations. The Director manages multiple Loss Prevention and Safety programs and initiatives for stores, and corporate offices alike...

 

Director, Loss Prevention
New York

Provide retail stores, corporate and the distribution center with a safe and secure working environment. Responsible for developing and maintaining the strategy for reducing shrink and increasing profitability within the retail division and NJ facilities. This includes sustaining a high level or loss prevention awareness in all locations. Must have the ability to detect and resolve internal theft issues...




 

Sr. Manager Loss Prevention
New York, NY
The Asset Protection Manager will oversee the asset protection efforts in all Retail and Outlet stores in Canada and in the states of: Illinois, Michigan, Indiana and Ohio which will include the following:
• Conduct investigations as it relates to theft, fraud and policy violations, and furnish those results to the VP of Asset Protection as well as Human Resources.s.
• Review and analyze incident reports generated from the stores...
 


Director, Corporate Loss Prevention
Charlotte, NC

The Corporate Loss Prevention Director is responsible for Loss Prevention support, administrative, investigative functions for the corporation. The Corporate Loss Prevention Director will Develop and Administer programs Related to Emergency Preparedness and Response; Active Shooter; Centralized Investigations; Exception Reporting System; Data Analytics; Remote Monitoring Program; Loss Prevention Technology...

NEW TODAY

Corporate LP Operations and Project Leader
Corte Madera, CA

Restoration Hardware is looking for a Corporate Loss Prevention Leader to join our Loss Prevention team. The position encompasses various areas of responsibility to include, policy management, data analytics and reporting, internal and external investigations, and other broader security projects...



Distribution Center Loss Prevention Manager
Redlands, CA

Under the supervision of the Director of Loss Prevention, the Distribution Center Loss Prevention Manager implements and enforces measures to ensure safety, security and prevent loss within all Distribution Center facilities...



Manager of District Loss Prevention
Wichita, Kansas

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...


Sr Manager, Region Asset Protection (Miami Region)
Miami & South Florida
The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...


Sr Manager, Region Asset Protection (Jacksonville, FL)
Jacksonville & North Florida

The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...



 

Loss Prevention Area Investigator
Southeast US

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...



 

Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...
 

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The 3 Secrets to Receiving Feedback Gracefully  Learning to receive feedback with grace is an essential part of developing yourself. It's easy to feel embarassed when someone points out our flaws and inefficiencies but feedback isn't aimed to make us feel bad. Here's how you can improve your feedback receiving ability. Take a step back

CARE To Make the Best of Negative Feedback  There's negative and positive feedback but not all negative feedback is bad, and not all positive feedback is good. By using the acronym CARE, you can make the best out of both kinds of feedback. Flip the Golden Rule

This is How You Handle Negative Feedback, According to Career Experts  Receiving criticism is never easy, but it can get easier to digest once you understand how to respond to it. Here's the best way to handle negative feedback and use it as a learning experience not a punishment. Find it in yourself to be humbled

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Asking for advice is a great thing and we all need it from time to time merely because as the old adage goes we're too close to the trees to see the forest. However, the key is who you ask for it and what are their agendas, because we all have them and even well-intentioned advice can be swayed by an individual's need or desire to accomplish their objectives. Advice is the easiest thing to give and the hardest thing to practice. But getting a second opinion is always good. You've just got to realize that we're all just humans and even the best advice givers and mentors are influenced by their own needs.

Just a Thought,
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Gus Downing

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