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ISC West
April 6-8

AFCI Annual Fraud Seminar
April 19

IAFCI Annual One Day Fraud Training
May 3

NRF Protect 2017
June 26-28

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

Carolinas ORC Alliance 2nd Annual Conference
Sept. 21

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Checkpoint Systems
Stuart Rosenthal and
Carl Rysdon

Quick Take #5

Dave Heller

Quick Take #6

Coming Next:
Strategic Asset Protection

Nedap Retail - Find Out Why Retail is Going Orange

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View episode release schedule

2016 report coming in the Daily.

2016 Senior LP/AP Jobs Report

2016 Internet Postings Jobs Report

America's LP Teams

From the D&D Daily 2016 GLPS's - Helping Build Team Pride



Members of the LPRC, CVS Health, Walgreens
and Rite Aid LP Teams at the
Anti-Robbery Research Planning Summit

Pictured from left to right: Jim Berry (CVS Health), Kevin Plante (CVS Health), Tim Gorman (Walgreens), Read Hayes (LPRC), Hal Friend (Walgreens), Tim Mueller (Walgreens), Robert Stano (Rite Aid), Stephanie Lin (LPRC), Steve Middleton (Rite Aid) and Robert Oberosler (Rite Aid)

Crisis of the Week: Signet Fights a Sex Scandal
Sterling Jewelers, which operates the Kay Jewelers and Jared the Galleria of Jewelry businesses, is in the crisis hot seat after some 250 current and former employees-both male and female-filed a private, class-action arbitration case alleging rampant sexual harassment and discrimination from the late 1990s through the 2000s.

The experts evaluate how well Signet has responded. 

Ira Kalb, assistant professor of clinical marketing, University of Southern California Marshall School of Business: "Sterling's response does not go far enough to mitigate damage to its image. With such a large class action alleging sexual harassment and discrimination, many will assume guilt. To help its case, Sterling has to be totally credible in its statements and follow proven crisis management protocols. Statements such as: 'These allegations publicized by claimants' counsel and reported in the media create a distorted, negative image of the company' are not helpful in changing minds without credible proof the allegations are distorted.

"When company officials claim they 'have thoroughly investigated the allegations and concluded they are not substantiated by the facts and certainly do not reflect our culture,' they are not convincing to important publics. By saying 'none of the 69,000 members in the class-action case have filed legal claims alleging sexual harassment...the only claims made in the arbitration case pertain to gender pay and promotions discrimination,' Sterling is raising a red flag and highlighting its concern about sexual harassment claims without refuting the gender pay and promotion allegations.

"The most effective statements came from the chairman, who talked about improving the company by forming a committee led by female directors that will support the advancement of female employees and by appointing an independent consultant to review the situation and make necessary changes. While it does not employ all the necessary crisis management steps, it proposes a credible solution.

Carreen Winters, chairman of reputation and chief strategy officer, MWW PR: "As a company whose marketing largely centers around romantic gifts for women, the recent allegations about gender discrimination and harassment are particularly damaging to its reputation and business, as evidenced by the market reaction and share valuation. What is particularly surprising is the company's effort to make the media the enemy with a response that seems to boil down to 'this isn't as big as the media makes it sound.'

"The fact the sexual harassment claims are a 'very small number' of the 69,000 people who are claiming other forms of gender discrimination, and allegedly happened years ago, is hardly a defense. By the company's own math, the larger class of plaintiffs is an overwhelming majority of its workforce of 84,000 during the period in question. A 'blame the media' approach is rarely effective.

"In addition, the company's effort to thread the needle about the difference between pay discrimination versus forced sexual activity, and litigation versus arbitration-and given the current leadership of the company has been [included in the] claims-it is hard to justify any response other than one of zero tolerance and swift action.

"The company needs to take a firm stance against discrimination and harassment of any kind, and work to demonstrate a commitment to investigating these claims with an independent third party, transparently sharing the findings and taking immediate corrective action." wsj.com
Cramer Remix: A border tax could lead to thousands of layoffs in retail
if the tax is phased in or not, Cramer is already seeing signs in retail stock that signal tremendous losses and massive layoffs if Congress passes a border tax. cnbc.com

Jewelers' Security Alliance 39th Annual Security Seminar & Expo
Educates Attendees on Security Practices, Releases 2016 Crime Report

Year after year the two-day event focuses on how to prevent and deal with the specific crimes that jewelry loss prevention professionals face each day, whether burglary, robbery, theft, employee dishonesty or credit card fraud. This year was jam-packed with interesting and educational presentations and panels including "Mall Security Operations and Crime Prevention" from Dan Ryan, VP of Security for General Growth Properties, Inc., "JSA Report on Security Guard Actions During Jewelry Robberies" from JSA's President, John Kennedy, and "Distraction Theft Gang Methods" from Scott Guginsky and Mark Neapolitan, Senior Director of LP for Signet Jewelers in addition to discussions of questions submitted by participants which included Gypsy Crews and how to combat and identify them, trends in e-commerce fraud and controlling loss in retail stores.

The event provided the best opportunity for attendees to network and meet face to face with other leading jewelry loss prevention professionals, and to tap into their expertise for advice on particular jewelry security questions. There were approximately 40 leading vendors of security products and services participating in the event as well as several jewelry firms, law enforcement departments and mall and security management teams.

At this year's expo, JSA released their 2016 Annual Crime Report. Here are a few key findings from the report, which is also available here

1. The total number of crimes* committed against U.S. jewelry firms reported to JSA increased from 1,177 in 2015 to 1,245 in 2016, an increase of 5.8%.

2. The total dollar losses from crimes committed against U.S. jewelry firms increased from $69.3 million in 2015 to $72.4 million in 2016, an increase of 4.5%.

3. Reports of grab and run thefts increased from 301 in 2015 to 420 in 2016, a 40% increase. The average grab and run loss in 2016 was $7,664.

4. Off-premises crimes, including traveling salesperson losses, fell to a total of 48 in 2016, the second lowest total since the 1980s.

5. There were six homicides of jewelers in 2016, including a rare triple homicide in Jackson, Mississippi.

Chad McIntosh, VP of LP, shares the benefits of LPRC's IMPACT Conference
In this video, hear Chad McIntosh, Vice President of Loss Prevention & Risk Management for Bloomingdales, share the advice he would give a first-time attendee, and what sets the Loss Prevention Research Council's IMPACT Conference apart.

Weaker penalty won't help deter growing retail theft concern
ILL. Looking To Raise Felony Threshold from $300 to $2,000

In the rush to reduce inmate populations in Illinois, thereby easing overcrowding and saving precious state dollars, lawmakers seem poised to do just that.

A proposal based largely on findings of the Illinois State Commission on Criminal Justice and Sentencing Reform would raise the threshold for retail theft to an almost-absurd level.

As it is now, someone can be charged with a felony for stealing - usually by shoplifting - more than $300 in goods. A conviction can bring from one to three years in prison and up to $25,000 in fines, according to state statute.

A bill being considered in the House would not only require someone to purloin more than $2,000 worth of goods, but also would stipulate that only if the person has a previous felony conviction would the retail theft charge become a felony.

That means so long as the careful shoplifter kept the tab under $1,999, it would be a misdemeanor. The punishment? A "that'll show 'em" probation and fine of up to $2,500 (but as low as $1,500 - less than the amount of the stolen goods).

Historically, Illinois has had a costly over-reliance on prison, which has grown exponentially in the last four decades, from 6,000 inmates in 1974 to almost 49,000 today. The growth has continued despite space constraints - today's prison system was designed to hold only 32,000 - and falling crime rates since the early 1990s," according to the Illinois State Commission on Criminal Justice and Sentencing Reform's report. myjournalcourier.com
Organized Gang Busted in $8.5M Credit Card Theft in 29 Countries
Low Value Online Transactions - Unnoticed For Months

The Cypriot Police with the support of Europol, the US Secret Service and the Investigative Committee of the Republic of Belarus, have disrupted an organized criminal group that affected more than 130,000 payment card holders from 29 countries. Financial losses, including those for EU citizens, totalled EUR 8 million. Four members of the criminal organization, including the leader, were identified and arrested during a police raid in Belarus. The first court proceeding in this case has led to a sentence of up to 7 years of imprisonment.

The internet-based criminal organization has been responsible for compromising credit card information using computer technologies and malware. The criminal network established several fake on-line shops and a shell software company in order to make illicit credit card transactions. Criminals connected to a legitimate online payment service and pretended to process multiple international transactions. They then transferred all the assets to a bank account in Cyprus. Due to many low-value transactions linked with internet services, the criminals were able to operate without detection for several months. europa.eu
ATF: Licensed gun store burglaries/robberies up 52 percent nationwide
The U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) reports there has been a significant spike in the amount of licensed gun stores falling victim to criminals nationwide.

According to the ATF, in 2012, there were 377 burglaries of licensed gun stores nationwide. In 2016, that figure rose to 558 - a 48 percent increase. In 2012, there were 12 robberies of licensed gun stores nationwide. In 2016, that figure rose to 33 - a staggering 175 percent increase.

All combined, 7,858 firearms were stolen from licensed gun dealers in 2016, 76 percent more than in 2012. The ATF highlights that many of the weapons were sold for top dollar on the black market in cities across America, in turn, contributing to increased crime and violence.

It's a growing trend and we're concerned about it," ATF Special Agent Dave Cheplak with the Baltimore Field Office said. "Our goal is to make sure that these weapons don't wind up in the hands of the criminal element."

The ATF's statistics show Georgia, Florida and Texas had the highest number of gun store burglaries and robberies in 2016, in part due to the fact that there are more firearms dealers in those states. In 2016, Virginia reported 23 gun store burglaries and zero robberies, while Maryland had four gun store burglaries and three robberies.

"There are certainly organized gangs that are looking to acquire the firearms for themselves and for members of their gangs," Cheplak remarked." wjla.com

Winter Storm Impact - Single Day Cost Retailers in New York $152M Lost Sales
In 2015, weeks of snow in the Massachusetts area resulted in a 24% drop in sales from late January to late February, according to a study by Boston University. At retailers and restaurants, sales fell nearly 50%

Blizzards like Stella "are nails-in-the-coffin days for bricks and mortar" retailers, Carl Quintanilla tweeted Tuesday, quoting fellow CNBC reporter Jim Cramer. 

Changes in weather patterns hurt retailers in countless ways. They can influence the growth of certain ingredients, result in more volatile sales, and force customers to adjust their buying habits, for example, convincing them to purchase fewer coffees and parkas during a warm winter.

This one caused a rush on grocery stores in the NYC - with empty shelves showing the push. businessinsider.com

Walmart issues $157M in bonuses to employees
Walmart issued $157 million in bonuses to 850,000 employees based upon store performance. The bonuses, along with annual pay raises, were included in employees' March 9 paycheck.

Walmart operates 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. drugstorenews.com

Which Retailers Are Closing Stores in 2017
It has not been a good year for retail

Here, a reckoning of the retailers that have decided to fold up at least some of their shops this year. The tally so far from Macy's Inc., Sears Holdings Corp., The Limited, American Apparel, BCBG Max Azria Global Holdings, Wet Seal, J.C. Penney Co. Inc. and Abercrombie & Fitch Co. is about 1,000 stores. wwd.com
Hudson's Bay in talks to buy Neiman Marcus
Macy's Out - Now Looking at Neiman's

Hudson's Bay Co is in talks to buy U.S. luxury fashion retailer Neiman Marcus Group LLC, turning its focus away from Macy's Inc, the Wall Street Journal reported on Tuesday.

Neiman Marcus said on Tuesday it was exploring strategic alternatives, including a sale.

Hudson's Bay is seeking a deal that would not include Neiman's $5-billion debt, the Journal reported, citing people familiar with the matter.

Discussions with Neiman Marcus, however, appear to be a bit more serious, the person said. On Tuesday, it reported that revenue had fallen 6.1 percent in the most recent quarter. nytimes.com  theglobeandmail.com

Wal-Mart piloting convenience store strategy - again
The store in Crowley, according to a Dallas News report, is 2,500-square feet and is one of two opened in the last month. The other pilot store, according to the report, is in Rogers, Arkansas and both are situated in the parking lots of Wal-Mart Superstore centers. retailcustomerexperience.com

Will being more like Home Depot work for J.C. Penney?
J.C. Penney is looking more like a home improvement store with every passing day. That's not such as stretch given that Marvin Ellison, CEO of J.C. Penney, is drawing on his experience as an executive at Home Depot in his effort to turn around the department store chain. retailwire.com

Hundreds Visit WG Security Booth at EuroShop to See Cutting Edge LP Solutions
EuroShop is the world's largest retail conference and expo that runs for a full week with over 250,000 executives attending. WG Security Products had a prominent position at this year's conference in Dusseldorf, Germany, and did exceedingly well with literally hundreds of retail executives from all over the world visiting the booth and seeing some of WG's new products - like the first IP camera that can travel around a curve, the new Ninja Plus Tag that can seal a box, or the 4-Alarm Wave-Lanyard tag to protect tools or bottles.


To see all of WG's innovative security solutions, visit www.wgspi.com

Canada's Loblaw - Director Corporate Security posting - website says job has expired or posting has been filled

Amazon - Sr LP Program Manager, Amazon Books and Amazon Go - site says position is no longer open or no longer exists
Ruby Tuesday, Inc. to Explore Strategic Alternatives - For Sale

Staples selling Australia & New Zealand Operations - Focus on North America

In Case You Missed It
Read and share the Daily's industry-first 2016 Retail Violent Death Report
Industry executives indicate these numbers match almost exactly what they're seeing at their stores.

Quarterly Same Store Sales Results

Canada's - Alimentation Couche-Tard (Circle K) Q3 merch. comp's U.S. up 1.9%, Europe up 2.5%, Canada down 0.9%, revenue up 22.3%
Tilly's Q4 comp's up 0.1%, sales up .07%, full yr comp's up 0.5%, net sales up 3.3%
Neiman Marcus Q2 comp's down 6.8%, sales down 6.1%
DSW Q4 comp's down 7%, sales up 0.4%. full yr. comp's down 3%, sales up 3.5%

Learn Tactics That Can Save the Day, In Half a Day

Practice the power of words in NRF PROTECT's half-day Emerging Leaders Workshop: Verbal Defense and Influence on Monday, June 26. This all-new program designed for regional managers, district managers, LP managers and their teams will arm you with tried and true tactics and empower you to:

Defuse stressful situations and stop escalation
Communicate effectively with difficult people
Redirect behavior and take control through words

Trainers Gary Klugiewicz and Dave Young are co-founders of Vistelar, a global training institute focused on addressing conflict at the point of impact.

Workshop registration is only $195 and includes your EXPO Pass for NRF PROTECT, which kicks off right after the workshop ends. Stay through and experience all the event has to offer with a Full Conference Pass ($300 savings ends April 7!).

Don't miss this essential workshop-register now!


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


Stemming Food Losses in the Restaurant Industry through Innovative Technology

By: Morgan Harris, Director Enterprise Solutions for Protection 1

Whether you operate full service restaurants or limited service establishments, or are a chain consisting of thousands of locations compared to a simple owner-operator, the competitive landscape is tough and every dollar counts toward your ultimate success or eventual failure. Considering profit margins can range between 3% and 6% of sales, every penny lost to theft, fraud and spoilage or contamination factors into the make-or-break scenario.

According to Baker Tilly's Restaurant Benchmark report, a profitable restaurant typically spends 28% to 32% of sales on food cost. Coupled with labor costs, these prime costs consume 60% to 65% of total sales. Since food cost represents a significant portion of a restaurant's expenses, even a small percentage point loss can take a toll. This adds up quickly if the restaurant specializes in high-end entrees, such as aged beef and expensive seafood. Moreover, when those losses come from contaminated products resulting in outbreaks of illnesses tied to E. coli and norovirus, for example, the reputation damage to the brand can be devastating.

To help stem losses from spoilage or contamination, restaurants and food service providers should design and implement a comprehensive food safety program. While restaurants are not directly required to adhere to the FDA's Hazard Analysis and Critical Controls Points (HACCP) standards, they are encouraged to adopt the principles behind this industry best practice for food manufacturers and distributors, including ensuring food is properly stored and temperature controlled.

Possibly one of the biggest risk operations and facilities managers face is equipment malfunctions leading to food loss. Since food costs represent a significant portion of a restaurant's expenses, equipment malfunctions are high on the list of concerns with facilities managers, followed closely by the need to receive automated real-time or near real-time alerts to potential problems. Even in this age of IoT and connected devices, many restaurant operators still rely on manual logging by employees, including temperature recordings in food storage devices. While there are many potential downfalls to this type of reporting, some of the biggest lie in employee compliance to processes and procedures, no verified audit trails and the inability to receive notice of problems that occur during non-working hours.

Read more here.

LinkedIn Breach: Weak Passwords Are the Norm
Researchers at behavioral firewall company Preempt took a look at the LinkedIn credentials and also found that 65% of the leaked passwords can be easily cracked with brute force using standard off-the-shelf cracking hardware.

The study also looked at general password intelligence and found that password rules, which many enterprises employ, can allow users to create weak passwords that can easily be cracked-and many individuals use the same password for multiple accounts, signaling a password epidemic amongst organizations and their users.  infosecurity-magazine.com

Technology investments are starting to pay off
IT Focus Shifts from Revenue to Operating Income

Retailers are focused- very focused - on operating income, less so on top-line results. Creating urgency in management and boards to drive even more gains in operating performance.

Imagine the return on investment how more efficient an HR operation can be if the annual performance evaluation cycle is reduced from two months to one - if, in fact, it helped to save 20% on HR manpower efforts.

What's different about 2017 is that whether a project is a massive capital expenditure or a smaller change initiative, it must speak to quick returns. If not, it drops down the priority implementation list - or even clatters to the cutting-room floor.

If operating income is Theme 1A, then shrinking cycle times is Theme 1B. Business operations must speed up to enable innovations to go to market faster and generate profit more quickly. Everything must accelerate decision making, prototyping, iteration, production, and go-to-market. cfo.com

Retailers Buying Tech Start Ups - New Wave? To Stay In Front
Brilliant Move - Very Popular - Who'll be the first coned?

Target divulged a series of four "acqui-hire" deals within the last two years, snapping up startups focused on technologies that can increase its data analytics capabilities.

The first deal was with Powered Analytics, which specializes in machine learning using open-source tools and technologies; Kvantum works with applied mathematics; Akuda Labs was brought on board for its computing engine, and Zettata was acqu-hired for its search and database acumen. Financial details were not disclosed.

In a blog post confirming the deals, Target Senior Vice President Paritosh Desai said acqui-hire arrangements are a valuable way of quickly feeding Target with new talent and technology. "It's predominantly talent, technology and the cultural fit that goes with it. Acqui-hires allow us to accelerate both onboarding the right kind of talent, onboarding the right kind of technologies and getting to market much faster."

Then, there are deals like these acqui-hires, which were completed at various times over the last two years, but which Target has said little or nothing about until now, even though they appear to contribute some significant technology and talent that the retailer is clearly excited about leveraging.

Acqui-hires present an interesting option for companies like Target. They often involve startups small enough that no one notices what's happening when it's happening, and don't materially affect that larger company at the outset. As Desai pointed out, they also can represent a quick method of bringing specialized tech talent in-house exactly when it's needed. Target has shown some preference for doing more tech work in-house, and not relying as much on external partners, and these deals absolutely fit that philosophy.

Editor's Note: If this is in fact a new wave, which it is, how long before organized cyber crime hits a retailer through an elaborate plan that gets past their due diligence? With it being under the radar and "unoticed" and aren't materially impacting the retailer then it's going to attract organized cyber crime incident sooner or later and it may never be even reported. Because who's going to report they were ripped of for $1M or whatever the amount is. So the question is: what's the due diligence process and is LP checking out the owners. retaildive.com

Keep point-of-sale data safe on all sides
The technologies at work in today's retail point-of-sale (POS) environment capture more - and more valuable - customer data than ever before, allowing retailers to provide seamless and highly personalised shopping experiences. Learn more from this white paper from HP.  retailcustomerexperience.com
A Mobile Security Strategy for Your Workforce
This eGuide from CIO and CSO outlines some keys to an enterprise mobile security strategy. First ongoing and effective security awareness training for employees to help prevent breaches via social engineering, phishing, and other threats. Second is implementation of a single solution, such as a workspace, that enables employees to be productive and secure wherever they are, on whichever device they happen to be using, over any type of network. And last are some security best-practice tips. idgenterprise.com

How to remove ransomware: Use this battle plan to fight back

Innovators in EAS, Video,
and RFID

Since its start in 1998, WG Security has been turning heads in the EAS industry with its ingenuity and out-of-the-box thinking. Ed Wolfe, VP of Business Development, rejoins LPNN for an update on their latest advancements in retail security. Learn how WG's Ninja Tag stacks up against the Spider Wrap and BoxGuard, how their remote monitoring system installed with GSM capability improves their ability to respond to service issues, and how their 4-alarm WAVE technology adds an undefeatable layer of security to their EAS hard tags.

Quick Take #7

The Orange Wave sweeping retail joins LPNN, as Wouter Ubbels and Deidra Grier of Nedap Retail Americas explain how Nedap's !D Top, an RFID-based EAS system, allows retailers to invest now for RFID adoption later on, while providing great ROI up front. #Don'tGoTopless

Solution Providers: Have a video or commercial you want to publish? Contact us


Kount and Chargebacks911 Integrate to Help Merchants Beat Fraud and Boost Sales
Partnership provides merchants with industry-leading fraud and chargeback protection

Kount, a leading innovator of solutions for fraud and risk management, and Chargebacks911, an internationally-renowned leader for risk mitigation, today announced the integration of their products Kount Complete™ and Chargebacks911®.

The integration will provide a solution for both third-party fraud prevention and back-end friendly fraud, helping Kount and Chargebacks911's joint merchant customers safely boost revenue and sales while eliminating the damaging, costly impact of fraud and chargebacks. Merchants' chargeback-related expenses increased in 2016 and are expected to double in 2017, demonstrating the need for services tailored to mitigating these charges. Kount and Chargebacks911 are proud to be on the cutting edge of such technology, protecting merchants against "friendly fraud" while subsequently enabling customers to boost bottom lines and grow their business.

"Kount's new partnership with Chargebacks911 gives merchants access to two industry leaders that are offering solutions for the rapidly growing chargeback problem," said Rich Stuppy, COO, Kount. "Together these solutions will provide a powerful ROI for merchants while providing them the data and confidence needed to aggressively grow their businesses while reducing fraud.  prweb.com

Ecommerce Nightmare: How to Avoid Ecommerce Chargebacks and Fraud
Did you know that online merchants incurred nearly $7 billion losses in the form of chargebacks in 2016 alone?

Chargebacks and online fraud are becoming single most source of distress among online merchants. According to Invespcro, every dollar of chargeback fraud costs ecommerce stores about $2.4.

There are many causes of friendly chargebacks. They include customer disputes, authorization issues, processing errors, inaccurate transactions, and of course fraud.

As such, there is no silver bullet that would completely deal with this menace once and for all. What you actually need to do is to mitigate the risks by training your employees on what they need to do. If you do a good job when it comes to credit card processing, including putting in place adequate security measures, you will see a drastic drop in chargebacks.

Having said that, here are some tips to help you reduce chargebacks and fraud:

• Ensure the shipping address is the same as in the credit card
• Use a name that your customer will recognize
• Be available
• Make sure your free offer is free
• Have a friendly cancellation policy business2community.com

El Segundo, CA: Police arrest two suspects in Colombian Shoplifting Ring; $65,000 recovered
A man and woman allegedly tied to a Colombian shoplifting ring believed responsible for stealing hundreds of thousands of dollars in merchandise from businesses along the West Coast were arrested Monday following a major theft at an El Segundo retailer. l Segundo detectives and investigators for several clothing companies took the pair into custody in Hawthorne, where the Colombian nationals had been living. Guillermo Riascos Reyes and Anyela Chavez are suspected of involvement in a group that has staged elaborate thefts at stores along the California coast, and east to Las Vegas. In the crimes, a man entered the stores posing as a customer and distracted the employees. Two women then walked in with shopping bags from Coach or Armani, lined with foil. They collected merchandise, shipped the goods to Colombia and sold it at twice the retail value.

The group hit Athleta on March 4, taking $10,000 in merchandise, including high-end Lululemon fitness wear. Corporate security investigators from numerous clothing companies already were on their trail. They joined with El Segundo detectives to serve a search warrant Monday at the 139th Street address and make arrests. Detectives recovered more than $65,000 in stolen merchandise. Other police agencies, including Torrance and Santa Monica, are interested in tying crimes in their jurisdictions to the pair. dailybreeze.com

Falmouth, ME: US Secret Service assists with busting Florida Credit Card gang
Three Florida residents were arrested Saturday - two at the Portland International Jetport - and charged with felony theft, retail theft and forgery. Police say the men are linked to multiple "cells" stealing credit and debit card information from hundreds of Mainers and using the cards at retail stores in Maine to steal "tens of thousands of dollars." A four-month investigation, conducted by Falmouth police, the U.S. Secret Service and other local law enforcement, into credit and debit card information stolen from dozens of residents concluded that the suspects allegedly obtained the information from victims across the state and fraudulently manufactured credit and debit cards, which were then used at retail stores in southern and central Maine. bangordailynews.com

Lubbock, TX: Three Arrested at Academy Sports After Robbery of Another Academy Location
Lubbock Police on Friday arrested three suspects, all were accused of robbery and organized crime. A police report said the three were at Academy Sports on 114th Street on Friday afternoon. It said Tramitra Hawkins shoplifted items while Moore and Isaiah Hawkins acted as lookouts. The police report quoted Tramitra Hawkins as saying, "I don't care who y'all call. I will beat someone's ass if they touch me." An employee felt threatened by Tramitra Hawkins, according to the police report. The suspects fled but Police later spotted the car at the other Academy Sports on 19th Street. Stolen items were found in the car, according to the police report. The three were arrested and charged. everythinglubbock.com

Toledo, OH: Man found guilty in elaborate multi-state Organized Theft ring; sentenced to 5 years, $66,000 in restitution
Charles McDonald, an assistant county prosecutor, told the court that each of Brown's crimes followed a similar pattern: He would purchase high-end, commercial equipment such as flatbed trailers, lawn mowers, boat motors, and golf carts, pay for the items with phony checks, and then sell the stolen goods quickly. He detailed 18 such transactions, including the purchase of an $11,280 lawn mower in Batesville, Ind., to a $19,360 "semi engine rebuild kit" from a Troy, Ohio vendor. Mr. McDonald said Brown had software on his computer to design the bogus checks and specialized paper on which to print the checks. He routinely picked up his purchases and paid for them at the end of the business day so that the seller would not discover he had used a phony check until at least the next day. The prosecutor said he also would hire "mules" to pick up the items, often calling the seller to say his company truck broke down so they could expect someone in a rented U-Haul. toledoblade.com

ID Theft Ring Busted By Arlington PD: 5 backpacks of Credit Cards and Mail discovered during Traffic Stop
Arlington Police are searching for victims of what they say is a "prolific identity thief" nabbed during a traffic stop. Police say they seized backpacks full of mail and documents and piles of credit cards and IDs - even medical records. But, victims may not know they've been compromised. During a traffic stop, police found five backpacks full of mail and documents: 50 credit cards, social security cards, medical records, drugs a BB gun replica of a semi-automatic pistol. Investigators have a mountain of evidence to sort through. Police are withholding mugshots of the suspects, expecting they'll be needed in photo lineups in a long list of criminal cases. cbslocal.com

Mansfield Township, PA: Women toss $2.2K in stolen goods during stop
Four women who went on a $2,200 shoplifting spree at Marshall's and TJ Maxx stores are facing various charges after an officer saw them toss stolen goods from car windows, police said. The four suspects are all from Plainfield, N.J. Police at 8:26 p.m. March 9 were called to Marshall's for a description of four women seen shoplifting at the store. An officer found a vehicle matching the description traveling west on Route 57. lehighvalleylive.com

Chicago, IL: Arrest made in $2,000 theft of eyewear from Visionworks
Clinton Jenkins, 50, was charged March 3 with retail theft at Visionworks. A store manager told police Jenkins allegedly stole 10 pairs of eyeglasses valued at $2,049.50, police said. Jenkins was due in court March 10. chicagotribune.com

Coldwater, MI: One of 3 Suspects pleads no contest to $1,700 retail theft,
faced ORC charges

31-year-old Shanda Michelle Lane entered a no contest plea to first degree retail fraud. She was placed on probation for 18 months and sentenced to nine months in jail. Lane was given credit for 108 days already served. All of the suspects were facing charges which included 1st Degree Retail Fraud, Disorderly Conduct and Organized Retail Crime. wtvbam.com

New Milford, CT: Police search for suspect in $914 theft from Stop & Shop 

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Bedford Park, IL: 1 shot, 1 run over in gang fight at Walmart
A person was in custody Monday afternoon after a shooting at the Walmart parking lot in southwest suburban Bedford Park. One person was hospitalized with a gunshot wound and another was hospitalized after being struck by a vehicle, said Bedford Park Police Chief Daniel Godfrey. Police said the people in two vehicles traveling on Cicero Avenue, were allegedly flashing gang signs to each other. The vehicles pulled into the Walmart parking lot, where one vehicle stopped and two people got out, police said. The driver of the other vehicle ran over one of them, then there was gunfire, and the driver of the striking vehicle was shot at least once in the face. Inside the store, there was chaos as employees and customers were trying to figure out what was going on. Customers and employees were told to go to the back of the store, some posting pictures on social media as they were trying to reach family members. Eventually, police allowed everyone to leave. patch.com abc7chicago.com

Mission Viejo, CA: Mall has a scare after gunman reported; false alarm
The Shops at Mission Viejo were on lockdown for about an hour after someone reported seeing a man with a rifle in the parking lot Monday afternoon, but turns out, it was actually a plumber with a plunger, deputies said. It was just about 5:30 p.m., when deputies were called by someone saying there was an armed man in the shopping center's parking lot. Deputies put the mall and parking lot on lockdown so they could investigate, Lt. Nathan Wilson said. Patrons were kept inside the mall and others away from the lot. "It was a plumber with a plunger in a bag," Wilson said. The area was re-opened. ocregister.com

Robberies & Thefts

Pearl Harbor, Hawaii: Police officer arrested at Navy Exchange, accused of theft, credit card fraud
A 12 year veteran Honolulu police officer has been charged with multiple felony counts, including theft and credit card fraud. Khanh Le, 51, was arrested on Friday, March 10, at Navy Exchange Pearl Harbor. He was charged with second-degree theft, unauthorized possession of confidential personal information, third-degree identity theft, second-degree forgery, fraudulent use of credit card, and credit card theft. Le was arrested with more than $750 worth of merchandise. Documents also claim he tried to use a Discover credit card that was under a different name, and had charged more than $300. khon2.com

Kenner, LA: Target employee accused of stuffing cash in bra,
stealing $30,500 since 2016

A Target employee was arrested by Kenner police last week after authorities said she was caught stealing money from the business' safe box. Waukesha Jackson, 28, of Metairie, was arrested Wednesday (March 8), according to a Jefferson Parish arrest report. Video surveillance from March 8 shows Jackson removing $1,250 from Target's safe for business purposes, the report stated. She then placed an unknown amount of money in the change fund drawer on the sales floor before she went into the bathroom. The manager told police Target had "already been tracking" Jackson's activities "due to prior shortages," the report stated. Since June 26, 2016, Target tracked her activities to a loss of $30,500, including the $500 found in her bra. nola.com

Newark, NJ: Man admits to Robbing the same 7-Eleven three times;
sentenced to 7 years

Acting Essex County Prosecutor Carolyn A. Murray announced today that Idris Allen pled guilty before in Superior Court, to first degree armed robbery for a string of robberies that occurred at the same 7-Eleven in Newark. On Friday, Allen entered a guilty plea admitting he robbed the same store three times in four days. tapinto.net

Hannaford, NY: Shoplifter steals $80 of healthy food; also didn't pay
State Bottle Deposit

An East Greenbush woman was arrested and charged with larceny for allegedly trying to steal $80 worth of groceries from Hannaford. Among the merchandise: Bulk muffins, Whole grain bagels, Cream cheese, Ham salad, Red potato salad, Beverages, also did not pay the state bottle deposit or sales taxes. dailygazette.com

Safeway Robbery suspect sentenced to 27 months - displayed a knife during stop; has already been in prison most of adult life

Berkeley, CA: Three arrested in connection to CVS and Safeway robbery spree

Calcasieu Parish, LA: Four men arrested in $13,000 Counterfeit Check cashing ring

Piercing Pagoda in the Washington Square, Tigard, OR reported an Attempted Burglary on 3/13, no loss reported

Credit Card Fraud

Pearl Harbor, HI: Police officer arrested at Navy Exchange, accused of theft, credit card fraud

Skimming Thefts

Catlett, VA: Credit card skimmer found at gas station

Lebanon County, PA: Troopers say pair put skimming device on Mobil fuel pump


Los Angeles, CA: Crews battle one-story strip mall fire in Downtown LA

Domino's - Killeen, TX - Robbery
Doublebee's - Jonesboro, AR - Burglary
Little Caesars - Columbia, TN - Armed Robbery
McDonald's - Raleigh, NC - Armed Robbery
McDonald's - Madison, WI - Robbery
McDonald's - Fayetteville, NC - Armed Robbery
Pharmacy - Livermore, CA - Armed Robbery
Point Blank Guns - Mentor, OH - Burglary
Rite Aid - Toledo, OH- Robbery
Shell - Houston, TX -Armed Robbery/ Shooting - customer shot and killed trying to stop robbery
Trotta's Pharmacy - Harrison, , NY - Armed Robbery
50 West Armory - Chantilly, VA - Burglary (nearly 40 weapons)
7- Eleven - Abilene, TX - Burglary


Daily Totals:
9 robberies
4 burglaries
1 shootings
1 killed

Featured Job Spotlights

Distribution Center Loss Prevention Manager
Redlands, CA

Under the supervision of the Director of Loss Prevention, the Distribution Center Loss Prevention Manager implements and enforces measures to ensure safety, security and prevent loss within all Distribution Center facilities...

Manager of District Loss Prevention
Wichita, Kansas

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...

Sr Manager, Region Asset Protection (Miami Region)
Miami & South Florida
The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...

Sr Manager, Region Asset Protection (Jacksonville, FL)
Jacksonville & North Florida

The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...


Loss Prevention Area Investigator
Southeast US

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...


Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...

Director of Loss Prevention Positions
Arkansas and Florida

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Director of Loss Prevention - Russellville, AR

Director of Loss Prevention - Tampa, FL

Director Loss Prevention Field - Northern California
Rocklin, CA

The Loss Prevention Director is responsible for all aspects of loss prevention fora specified market within CVS. In this role you will manage, develop, and recruit Region Loss Prevention Managers in the field. Developing loss prevention strategies and objectives designed to educate, enhance awareness among all levels of employees with the overall objective of controlling shrink and protecting the company's assets is a crucial part of this role...

Director of Loss Prevention
North Kansas City, MO

The Director is responsible for providing direction, development and leadership to our field loss prevention team. Their role directly impacts enterprise shortage control, security awareness, and program compliance for all Helzberg retail locations. The Director manages multiple Loss Prevention and Safety programs and initiatives for stores, and corporate offices alike...

Director, Loss Prevention
New York

Provide retail stores, corporate and the distribution center with a safe and secure working environment. Responsible for developing and maintaining the strategy for reducing shrink and increasing profitability within the retail division and NJ facilities. This includes sustaining a high level or loss prevention awareness in all locations. Must have the ability to detect and resolve internal theft issues...

Director, Corporate Loss Prevention
Charlotte, NC

The Corporate Loss Prevention Director is responsible for Loss Prevention support, administrative, investigative functions for the corporation. The Corporate Loss Prevention Director will Develop and Administer programs Related to Emergency Preparedness and Response; Active Shooter; Centralized Investigations; Exception Reporting System; Data Analytics; Remote Monitoring Program; Loss Prevention Technology...

Director Loss Prevention Field - Southern California
La Habra, CA

The Loss Prevention Director is responsible for all aspects of loss prevention fora specified market within CVS. In this role you will manage, develop, and recruit Region Loss Prevention Managers in the field. Developing loss prevention strategies and objectives designed to educate, enhance awareness among all levels of employees with the overall objective of controlling shrink and protecting the company's assets is a crucial part of this role...

Corporate LP Operations and Project Leader
Corte Madera, CA

Restoration Hardware is looking for a Corporate Loss Prevention Leader to join our Loss Prevention team. The position encompasses various areas of responsibility to include, policy management, data analytics and reporting, internal and external investigations, and other broader security projects...

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Daniel Bambas
named Multi-Unit Loss Prevention Manager for Bowlmor AMF

Neil O'Neill, CFI
named District Security Manager for H&M

Eva Shkurti
named Area Manager, Asset and Profit Protection for Sears Holdings Corporation

David Huhner
promoted to Manager - Business Intelligence and Reporting for Sears Holdings Corporation

Stephen Seefeldt named Regional Asset Protection Manager for Dollar Tree

Richard Anderson promoted to Area Manager of Asset Protection for Kmart

Anthony Murguia named Regional Asset Protection Manager for BCBG Max Azria Group

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Managers Who Do This Have the Most Productive Teams  For leaders who want to build the best-performing teams, one of the most important things you can do is to think of ways you can support your team every day. Helping them succeed will help boost productivity and innovation. Support their mistakes

How to Spot an Irreplaceable Employee
All employees want to be favored and employers seek to attract individuals who seem irreplaceable. What qualities make up an all-time favorite employee? here are a couple that make the top of the list! Nothing gets in their way

How to Activate The Warrior Gene In Your Team, and Why It Matters  Want to know the most powerful thing you can do to inspire others? Tell them something can't be done, but if that doesn't sound like something you want to, here are other ways to bring out the fight in your team to get things done. Take epic risks

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While most people try to avoid risk and corporate America actually labels it to be avoided at all cost, ultimately life is filled with it. Risk taking is something everyone is faced with and without it life would become somewhat stagnate. Taking a risk once in awhile is a healthy thing. It pushes people to do sometimes their most creative work and reach new levels. The problem becomes the fear of risk and hesitation. It seems like our society has become so risk-avoidance driven that people are applauded for not taking it, when in actuality it is those who take risks that pave the road for all others to travel. As Joseph Campbell, a famous American mythologist, once said it is the darkest path in the woods that holds the most treasure. Next time you're faced with taking a risk, give it some thought. Who knows, your career may take off!

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Gus Downing

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