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 3/15/16

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Mar. 14-17

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June 14-16

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2016's GLPS's - Group LP Selfie's
Your Team - Your Pride - Our Industry
One Team at a Time


Toys R Us/Babies R Us Asset Protection Team East

"Investigating the National Archives" while
at a recent Staff Meeting in Washington, DC

Left to Right: Market Investigation Manager Mike Flanagan, Market Investigation Manager Amanda Hobert, National Investigations Manager Ed Fuentes, Regional Asset Protection Manager Greg Anderson, Regional Asset Protection Manager Scott Tassinari, Asset Protection Director Vic DeBlassi, Regional Asset Protection Manager AnnMarie LaFranca, Regional Asset Protection Manager Bruce Yorgey, Regional Asset Protection Manager Larry Evangelista, Regional Asset Protection Manager John Baschoff, Regional Asset Protection Manager Rich Fernandez

 


 
Scott Springer, CFI was named Director of Loss Prevention for Michael's Stores, Inc. 
Scott was previously the Divisional Loss Prevention Director for Dollar General and had been in that role since 2011. Scott has also held several different loss prevention roles at Gap Inc. such as Operations Manager - Loss Prevention, Zone Director - Loss Prevention, Senior Regional Manager of Loss Prevention, and Area Investigator of Loss Prevention. He was also an Assets Protection Manager for Target. Scott earned his Bachelor's of Arts degree in Criminal Justice/Private Security from St. Cloud State University. Congratulations Scott!
 

 



Stores Fighting Chargebacks
Stores Seek To Block Credit Card Fraud Rules In Antitrust Suit

A proposed class of retailers asked a California federal court Friday to block major banks and credit card companies from enforcing new fraud liability rules while the merchants pursue an antitrust lawsuit.

In a motion for a preliminary injunction, B & R Supermarket Inc. and Grove Liquors LLC said they and other retailers have lost time, money and customers since Oct. 1, when Visa Inc., MasterCard Inc., Bank of America Corp., Citigroup Inc. and other companies socked them with greater liability for fraudulent purchases.

"Without an injunction, plaintiffs and members of the proposed class will continue to lose customers, waste time and be charged for certain transactions which they are unable to avoid," the merchants said.

Friday's bid for an injunction came three days after B & R Supermarket and Grove Liquors launched the suit, which claims that the "liability shift" violated the Sherman Antitrust Act, California's antitrust regulations and other laws.

The credit card companies and banks shifted the fraud liability to merchants who were not ready by Oct. 1 to use microchip-enabled EMV (Europay, MasterCard, Visa) cards, without consulting with them or giving them the chance to opt out or object, according to the retailers.

The merchants said the banks and credit card companies made it impossible for small businesses to comply with the new fraud policy because they had to shell out hundreds of dollars for new equipment and face a "Byzantine certification process."

They also said the new policy is causing irreparable harm to small businesses - harm that can't simply be cured with a monetary judgement. For example, one of the retailers said it's now asking for identification with all card purchases, a practice it claims has "alienated some customers to the point that those customers may not return." Editor's Note: This is liable to be merely one of many law suits fighting the credit card companies over the actual roll-out process itself, the lengthy terminal certification process, the capital investments, and the chargebacks.  law360.com

Canadian Press Continues Facial Recognition Coverage
'Face-reading tech could make shopping more convenient - and creepier'
Software that detects age, gender, gaze and emotions could have privacy risks

Software like Eyeris's Emovu, NEC's Neoface or Eyesee let retailers determine your gender, race and approximate age, where and how long you looked at different displays and whether you were smiling or frowning at the time.

"You're getting into this area of creepiness, really, where you may not know that this is happening and you may not know how much this is actually happening," said White, a lawyer with the Ottawa-based Public Interest Advocacy Centre.

But Randy Lippert, an associate professor of criminology at the University of Windsor who conducts research on camera surveillance, says it's way more intrusive than normal security video," he said. "This is really, really intimate information that may seem harmless on the surface. But who knows in particular contexts what it could be used for."

That could include manipulative marketing or even discrimination by age, gender or race. And customers won't necessarily know how the information is stored or shared with third parties.

Canada's privacy commissioner notes that "facial image data is particularly sensitive because it is unique and can be linked to many other individual level data."

While Canada's Personal Information Protection and Electronic Documents Act requires businesses to obtain consent from customers to obtain their personal information for particular purposes, a 2012 study found that most stores failed to comply with privacy laws even when using ordinary surveillance cameras.

The Office of the Privacy Commissioner acknowledged that "since facial recognition can be carried out surreptitiously without individuals' knowledge and consent, it may sometimes prove tempting for organizations to simply not inform individuals, and individuals would have no way of knowing how their personal information is being used."

While a 2015 survey by IT consulting firm Computer Science Corp. found 27 per cent of U.K. retailers use facial recognition, Lippert said he doesn't think anyone knows the extent of its use in Canada.

Some recent reports suggested that high-end fashion retailer Saks Fifth Avenue, which opened its first Canadian stores this month, uses facial recognition to identify potential shoplifters. However, the company told CBC News that those reports are "erroneous."

The Office of the Privacy Commissioner of Canada told CBC News Friday it has not received any complaints about retail use of facial recognition technology. cbc.ca

Recognizing behavior that may lead to workplace violence
The Occupational Safety and Health Administration now averages over 2 million reported cases of violence each year. It's estimated that businesses in the United States have an economic cost of over $170 billion as a result of workplace violence. The statistics are staggering, and the problem continues to get worse.

Businesses, managers and employees need to be trained about how to recognize early stages of behavior that may lead to some types of workplace violence. Changes in behavior to be aware of include excessive tardiness or absence, reduced productivity, strained workplace relationships, changes in health/hygiene, fascination with weapons, substance abuse, excuses and blaming, and/or depression. Knowing your co-workers and being able to identify changes in their behavior enables a business to provide early intervention. Establishing reporting procedures for employees and supervisors also helps with early detection.

Several other techniques have proven successful in establishing standards around behavior, such as conducting background checks. When hiring new employees, review information to determine if the employee has a history of violence or threats. Adopt a zero-tolerance policy for any type of violence, including verbal abuse or harassment.

Physical security and safeguards are another essential factor. This includes locking appropriate doors, analyzing security procedures and developing consistent standards. Employers may be sued for negligence if they were aware of but did not address a potentially dangerous situation. Creating a safe environment is a critical part of an employer's responsibility. oshatoday.com

Retail's gift card crackdown self-defeating
In an attempt to fight theft, some retailers have started to crack down on how gift cards are purchased. This move is ultimately self-defeating, if not outright suicidal.

The proper fix for this problem is to close the loop. Make sure that every purchase of a gift card includes the serial number of that card, so that a canceled payment card can almost instantly cancel all recently purchased gift cards. But the retail industry has opted for a different way. Instead of universally fixing the hole, they have opted to make it harder for legitimate shoppers to purchase gift cards.

"Some merchants are requiring that customers buy the cards with cash or asking that they show identification. Others have cut back to smaller denominations, put limits on repeat purchases or stopped selling certain cards altogether, according to people who are familiar with the stores' policies. The restrictions are putting a crimp on an increasingly popular form of plastic, not only among gift-givers, but also among shoppers - in stores and online - looking to rack up loyalty points by using a credit card," noted The Wall Street Journal. "Kroger is in the midst of upgrading its checkout equipment to accept chip cards and expects to complete the overhaul by the end of the month. To ward off thieves, the grocer is limiting the number of gift-card purchases that are made on a credit card within a 24-hour period, said Chris Hjelm, the chain's chief information officer."

If the retailer doesn't feel like linking card IDs to purchases - which is potentially the best long-term answer - what about asking for additional identification on gift cards? That would address the fraud fears without making the cards more difficult to sell.  computerworld.com

Judge Trims Whole Foods Discrimination Cases
Racial Bias - Prior Criminal Convictions - Security Investigation & Emails

A New York federal judge on Monday narrowed a pair of discrimination suits against Whole Foods, ruling that two former employees of the grocery chain could pursue claims for racial bias but not for alleged discrimination on the basis of their prior criminal convictions.

During a hearing in Manhattan court, U.S. District Judge Valerie Caproni partially denied a motion by Whole Foods Market Inc. to dismiss claims by Danny Batts and Michael Robinson, who resigned from positions in the receiving department of the company's Tribeca store shortly after being demoted in October 2013.

According to court documents, Whole Foods launched an investigation to determine whether Batts and Robinson were selling empty wooden pallets for personal profit, but found no conclusive evidence of wrongdoing. Nonetheless, the company decided to demote Batts and Robinson for allegedly failing to perform their leadership duties.

Batts, who is Hispanic, and Robinson, who is black, have argued that Whole Foods' explanation was merely a pretext for discriminating against them on the basis of their race and their prior convictions for drug-related offenses.

Judge Caproni said on Monday that she was "profoundly uncomfortable" with how Whole Foods had treated Batts and Robinson, finding that there was sufficient circumstantial evidence for a juror to conclude that a white former supervisor, Jonathan Gass, discriminated against them based on their race. The judge also refused to dismiss a claim that Gass engaged in defamation by implying in emails to colleagues that Batts and Robinson had in fact sold pallets.

At the same time, Judge Caproni granted Whole Foods' motion to dismiss claims that it discriminated against Batts and Robinson due to their prior convictions, ruling that the plaintiffs had effectively "abandoned" those allegations in recent court filings. The judge also threw out claims for slander and retaliation, as well as a discrimination claim against Christina Minardi, another former supervisor. law360.com

Michael Kors Reaches Deal To End 4K OT Claims In Calif.
Michael Kors Stores Inc. has agreed to pay $925,000 to settle a proposed class action alleging the company cheated about 4,000 retail employees out of overtime pay and meal breaks, according to a proposed settlement filed in California federal court Friday. law360.com

IAI 2016 Elite Training Day - April 5 & 6
The Elite Training Day Events have key topics presented by industry professionals. Elite Training Day was created by IAI for CFI's to promote their educational growth as elite interviewers. This is the only event with a dedicated focus on honing the skills of the interviewer. Developed by IAI, this event enables you to learn from interviewers and interrogators across multiple industries, and the agenda typically features expert speakers from various specialties. Registration for the IAI Elite Training Day is available here


U.S. Retail Sales Fell 0.1% in February


Quarterly Same Store Sales Results
H&M Q1 sales up 8%
Jamba Q4 system wide comp's up 3.9%, revenue down 55% (sold co. owned stores)
Neiman Marcus Q2 comp's down 2.4% with total revenue down 2.3%

 


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RBTE 2016: M&S and Tesco discuss RFID's unexpected benefits
M&S and Tesco, two of the UK's largest retailers, are backing RFID to become a mainstream retail technology solution. At last week's RBTE they discussed some of the unexpected benefits of implementing RFID in their organizations.

Jenkins, who has overseen the RFID tagging of M&S's general merchandise ranges to the point that the vast majority of non-food is tracked with the technology in an attempt to improve accuracy and minimise out-of-stocks, said there are a number of surprising routes the company's RFID implementation has taken.

"I'm inundated with requests from our suppliers and third-party logistics companies all around the world saying to us 'we know what RFID is and we're seeing increasing quantities of your products arriving into our warehouses or we're attaching these tags to products at your request and we have issues that we think RFID can help us address, would you mind cooperating with us so we can use these tags in our own operations?'," he explained.

For Newby, a central benefit of RFID has been the vast swathes of new data entering the business, which provide information on how stock moves from warehouse to shop floor and back again. It is now up to Tesco, he said, to work out how to use the information to drive its operations.  essentialretail.com

Adobe Settles With Forever 21 Over Pirated Photoshop
Adobe, along with two other major software companies, sued Forever 21 in January 2015, claiming the 700-plus location retail chain copied and reproduced Photoshop and various other creative programs, like its Illustrator graphic design software and Premiere video editing software.  law360.com

Boardroom-CISO Communications Breakdown is Endemic
CISOs and the board of directors are missing the mark when it comes to cybersecurity reporting.
According to Osterman Research, only two in five IT and security executives feel that the information they provide to the board is actionable, and even fewer believe they are getting the help they need from the board to address cybersecurity threats.

Despite a general consensus that more automation can help address the security personnel staffing shortages, the report found that cybersecurity reporting still is dominated by manual methods: 81% of IT and security executives employ manually compiled spreadsheets to report data to the board. This process can lead to incorrect reporting and oversight of important data, whether it is due to intentional manipulation or human error.

The research also uncovered that IT and security executives say they frequently report breaches, but admit they don't know about all of them: Four out of five respondents say they report major data breaches to the board, yet more than a third report they do not know all of the data breaches that occurred during 2015.

Only two in five IT and security executives said that they are pressured by the board to provide an accurate report about data breaches and attack attempts; in fact, even fewer say there are repercussions if they do not provide an accurate report to the board.  infosecurity-magazine.com

Use Of Personal Cloud-Based Document Accounts Requires New Strategies By Employers
Whether Google Docs, Dropbox, or some other file sharing system, employees, especially millennials and other digital natives, are increasingly likely to set up personal cloud-based document sharing and storage accounts for work purposes, usually with well-meaning intentions, such as convenience and flexibility. Sometimes this is done with explicit company approval, sometimes it is done with tacit awareness by middle management, and often the employer is unaware of this activity.

When an employee quits or is terminated, however, that account, and the business documents it contains, may be locked away in an inaccessible bubble. Worse, the employee could access trade secrets and other information stored in the cloud to unfairly compete. lexology.com

Keeping employees' personal information safe - from other employees
An effective cybersecurity plan can't afford not to design internal threat management measures to deter nosy  - or nefarious - employees from stealing co-workers' information. But unlike the defenses regularly deployed against cybercriminals or other external threat actors, companies won't be able to solve this problem by investing more in cybersecurity infrastructure.

All it takes is one employee armed with a USB storage device to do irreparable damage. Unfortunately, potential perpetrators aren't easy to spot. In fact, 87% of the fraudsters studied by the Association of Certified Fraud Examiners had never been charged or convicted of a fraud-related crime.

One measure is to reduce temptation by putting as much physical distance as possible between users and the actual servers where confidential employee data is stored. Separating the information in a server kept in a secure area or offsite puts an extra obstacle in the way of data thieves. csoonline.com


Owner of third-party payment-processing company charged in $22M fraud scheme
 

 


 

Animated Video Illustrates the Many Benefits of the Zellman E-Fraud Solution: Zelligent


Watch how Zelligent can help retailers prevent online fraud.


With EMV now here and fraudsters forced to make their move online, Zelligent offers a solution to Omni-channel retailers with risk reduction in the Card Not Present environment via their customized fraud case management.

Zelligent is feature-rich in technology. With advanced analytics, you have greater insight to detect, identify and stop fraud before it starts. Removing the threat of online fraud allows retailers to focus on growing revenue through higher conversion rates and other initiatives, like adding new products or international expansion.


Watch the video above to see how Zelligent can:

Reduce false-positives and ensure your good customers remain happy
Lower your chargeback rate by rejecting fraudulent purchases
Lower your decline rate by stopping fraudulent purchases before credit card processing
Improve your on-line reputation by providing a safer shopping environment

www.zellmangroup.com
 

 


 


2016 NRF PROTECT Awards

You're Great at Identifying Criminals.
Can you Also Spot a Winner?

Nominations are now being accepted for the 2016 NRF PROTECT Awards, the most prestigious loss prevention and asset protection recognition in the retail industry. Help us celebrate our successes and recognize the hard work and talent within our ranks. Submit your nomination to acknowledge LP professionals and law enforcement officers who have made an impact on the community and retail industry.

Nominations are open until March 22, 2016. If you have any questions, contact us at NRFPROTECTAwards@nrf.com.

Nominate a winner!

Ring of Excellence Award

This award recognizes a loss prevention professional whose career achievements and outstanding leadership have shaped the retail industry throughout their years of service. The Ring of Excellence award winner receives one complimentary full conference pass, hotel accommodations and round trip airfare within the United States to travel to and from NRF PROTECT 2016. Nominate today.

LP Volunteers in Action

This recognition program acknowledges loss prevention teams making significant and measurable contributions to charitable organizations in their community. Learn how LP teams from 7-Eleven, Delhaize Group, Macy's and Old Navy, the 2015 recipients, made an impact. Or, see how the 2014 loss prevention teams from Barnes and Noble, Kroger and L Brands made a difference. Nominate today.

Loss Prevention Case of the Year

This award spotlights LP professionals whose work has made a significant impact on their company, community and the retail industry, and was successfully adjudicated. The honoree receives one complimentary full conference pass, hotel accommodations and round trip airfare within the U.S. to travel to and from NRF PROTECT 2016. Nominate today.

Law Enforcement Retail Partnership Award (LERPA)

This honor recognizes law enforcement professionals or agencies who have gone above and beyond the call of duty to support the retail industry. Up to two LERPA honorees will receive a complimentary full conference pass, hotel accommodations and round trip airfare within the U.S. to travel to and from NRF PROTECT 2016. Nominate today.
 

 

Live interviews from the NRF Big Show January 2016

LP's Digital Fast-Break Conference


Wouldn't it be great if your store could communicate exactly what's happening within its four walls? With network video surveillance, now it can. As the global leader in network video, Axis Communications continues to revolutionize the way retail professionals work with not just loss prevention efforts, but also with store optimization, operational efficiencies, and enhancements to the overall customer experience. Hedgie Bartol, Retail Business Development Manager for Axis, tells us about the many uses of network video, the flexibility in implementing it, and how the technology can help LP work cross-functionally with other business units.  
 


LPNN Quick Take #7

Pat O'Leary and Wouter Ubbels of Nedap Retail meet up with Joe and Amber in this LPNN Quick Take, where they discuss Nedap's innovative product line, their support of the D&D Daily's ORC Resource Center, and which sports teams Wouter - originally from the Netherlands - should support.
 

Solution Providers, have a video or commercial you want to publish? Contact us.

Botnets Plague the Web. This AI Is Out to Stop Them
Bot networks still wreak havoc online. Millions of hacks, spam operations and online fraud campaigns perpetrated by botnets in recent years have done serious damage to law-abiding internet users: In the U.S. alone, botnets have caused over $9 billion in losses, the FBI estimates. A group of Israeli researchers believe they are the first to have discovered a way to locate botnets and identify who is behind them, by planting honeypots that gather information about attacks carried out by the network, and analyzing that data with machine learning programs.

The lab, a research and development arm of German telecom giant Deutsche Telekom, set up several hundred honeypots in Deutsche Telekom's vast customer network, which comprises some 150 million people. Honeypots are designed to lure hackers by masquerading as a web server, pretending to contain the kind of personal data that hackers love, like credit card numbers, emails, and medical records. And in this case, it was successful.

Some of the honeypots the team set up were real databases, and the idea was "basically to just expose them to the network" and wait for them to get attacked by zombie bots, researchers explained. Each of the team's honeypots was attacked thousands of times a day over a roughly one-year period. Each time they were attacked, the honeypots recorded critical information about their attackers and the way they behaved, including the attackers' geolocation and IP address.

But the planted software recorded too much information for a mere mortal to ever hope to analyze, so they turned to artificial intelligence. To cope with the oceans of data the honeypot software had recorded from all these attacks, the researchers used machine learning algorithms tricked out to fit their specific needs. vice.com

Use of e-payments adds $300B to GDP of 70 nations, Visa says

The Buckle books 11.9% online sales growth in 2015

Ulta sells more than $200 million online for the year

Stein Mart's online sales grow 60% YOY and spark a site redesign

 

 

Surprise, AZ: Trio arrested in $350,000 retail theft ring
Police have arrested three people in connection to an organized retail theft ring that netted in over $350,000. The Surprise Police Department tells Fox 10 that 33-year-old Andrew May, 29-year-old David Smithson and 20-year-old Regan Malone have been arrested after detectives learned the trio was responsible for over 200 thefts from 13 valley businesses. Estimated losses for the businesses are over $350,000 and investigators have recovered over $60,000 worth of product from the suspects. The suspects face 68 criminal charges of organized retail theft, participating in a criminal syndicate and trafficking stolen property. The Surprise Police Department would like to thank the Special Investigations Unit of the Maricopa County Sheriff's Office and Walmart's Global Investigations Team who were both integral parts of this investigation. fox10phoenix.com

Williamsport, PA: Ex-Weis Markets employee ordered to pay $3,500 in restitution in $52,000 retail theft; ORC charges dismissed
A former Weis Markets employee who admitted stealing more than $52,000 worth of merchandise over a year's period by not scanning non-food stamp items for roommates and friends is required to make restitution of only $3,500. Stephanie M. Maggs, Monday pleaded guilty in Lycoming County court to a felony retail theft charge. The judge placed her on three years' probation during which she must make restitution of $3,500 and perform 50 hours of community service. District Attorney Eric R. Linhardt said later the restitution amount was agreed to by the parties but provided no additional details. Maggs admitted between June 1, 2014, and last June 15, she failed to scan items at the Weis store for at least six individuals including her roommates who she allegedly told in advance what items would not be scanned. Maggs was not required to help with the rent in return for the free merchandise and she made arrangements with two drug dealers to provide her cocaine in return for her not scanning their items. Charges of organized retail theft and receiving stolen property were dismissed as part of the plea agreement. pennlive.com

Stuart, FL: Two arrested after $5K in razor blades stolen from Walmarts
Two men were arrested after $5,000 worth of unopened shaving razor blades were stolen from at least two Walmarts, according to Stuart police. One of the incidents happened on March 13 at a Walmart in Stuart. The suspects, Michael Castaneda and Victor Marquez of Lake Worth, were located and arrested by Stuart police during a traffic stop. According to officials, $1,300 worth of blades was taken from the Stuart Walmart and the other stolen merchandise was linked to a Walmart in a neighboring jurisdiction. They suspects were charged with grand theft. Additional charges are likely. wptv.com

Bethlehem, PA: Man steals 51 cases of baby formula from C&S Wholesale Distribution Center
An Allentown man is accused of making off with 51 cases of baby formula during multiple trips to a Lower Nazareth Township warehouse and sneaking out an employee door. Jonathan Sandoval-Nolasco, 26, allegedly stole 51 cases of baby formula from May 20-26 last year at the C&S Wholesale Warehouse. David W. Dreher Jr., a Loss Prevention Supervisor for C&S, reviewed warehouse surveillance footage and saw Sandoval-Nolasco on May 26, 2015 removing 20 cases of formula from the storage location, concealing it under a sweatshirt and walking out an employee door. Video footage showed Sandoval-Nolasco entering the warehouse on several other occasions. Police said he stole eight cases on May 20, 13 cases on May 22 and 10 cases on May 25. The 51 cases of formula were worth a total of $4,400, according to police. lehighvalleylive.com

Willoughby, OH: 4 men charged with felonies after Lowe's thefts
Four men have reportedly been arrested in Willoughby after a theft incident at Lowe's Home Improvement. John Hughley, 61, James Lucci, 28, Nathan Childers, 31, and Kimbo Montgomery, 58, face charges of fifth-degree felony receiving stolen property and first-degree misdemeanor theft. A witness saw the men picking up packages on the side fence of the store's garden center around 2 p.m. Saturday. The suspects then placed the packages inside a vehicle and reportedly left the store. Police arrested the four men on I-90, a search of the vehicle turned up merchandise from Lowe's worth $1,423.55. newsnet5.com

Milwaukee, WI: 3 suspects sought in $700 theft from CVS

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!



Store Assaults and Evacuations

Antioch, CA: Two JC Penney Loss Prevention agent assaulted with a Box Cutter
A struggle began when Loss Prevention attempted to arrest a suspected shoplifter. During the struggle, Tony Cotton produced a box cutter and assaulted both loss prevention officers. Cotton was secured in handcuffs and brought back into the store. All merchandise was recovered. Contra Costa County Fire and AMR were dispatched for stab wounds, however, police say both loss prevention officers suffered minor injuries as a result of this incident. Both had minor lacerations and only one required further medical attention. contracostatimes.com

Coquitlam, BC,CN: Shoppers Drug Mart evacuated after suspicious package found
An investigation is ongoing after a suspicious package led to the evacuation of a Coquitlam Shoppers Drug Mart Friday. Coquitlam RCMP said Monday that police and emergency crews were called to the business along Lougheed Highway shortly before 2 p.m. after an envelope containing an unknown substance was received by staff. Those who had direct contact with the envelope showed no immediate symptoms but were isolated as a precaution. RCMP Forensic Identification Services arrived on scene, completed their examination of the substance and determined that it was non-hazardous and did not pose any threat. vancouversun.com


Burglaries & Thefts

Temple, TX: Burglars steal computers from local Best Buy store
Two men allegedly used a ladder early Monday morning to climb through an upper-level window at a Temple business and stole eight to 10 Lenovo laptop computers. Burglars broke through the window, setting off a business alarm at Best Buy, 3550 S. General Bruce Drive. Before Temple Police Department officers arrived, the duo left with the computers through a fire exit door in the back of the building. Both men wore all dark clothing, and one man had a light-colored duffle bag slung across his back. kwtx.com

New York, NY: Bergdorf Goodman employee who stole $23,000 in merchandise hid items in her bra
An employee of Bergdorf Goodman stole more than $23,000 worth of wallets, handbags and other merchandise from the luxury department store by hiding some of the items in her undergarments, police said. A security officer was working at the store around 7 p.m. on March 6 when he saw Geneve Castro, 23, take a handbag and three scarves from displays inside the store. Castro proceeded to hide the handbag and scarves inside her under garments before walking past several registers and moving to another floor inside the store without paying. The four items were valued at $3,105. Police identified Castro as an employee of Bergdorf Goodman, although it was not clear whether she was working there at the time of her arrest or had worked there previously. After security detained her, she told an assistant manager that she had swiped other merchandise from the store in the past. When the assistant manager accompanied Castro to her home, the suspect brought out several wallets and handbags, a scarf, and a hat with Bergdorf Goodman tags on them and gave them back to the employee. In all, the items she had stolen prior to arrest were valued at $20,382 - bringing her total take up to $23,487 in merchandise. dnainfo.com

Gainesville, GA: Man crashes car in jewelry store Smash & Grab: crashes car again in an attempt to flee Police
A New Hampshire man is accused of crashing the car he was driving into a Gainesville jewelry store early Monday morning to gain entry and take items from the store. Jack Tyler Hogan, 28, is charged with first-degree burglary. The Owner stated that roughly 50 pairs of earrings were taken from the store. Gainesville Police responded to Dimo Fine Jewelry on Browns Bridge Road around 1 a.m. Monday. The arrest was made after the suspect smashed into a bridge attempting to flee Police. gainesvilletimes.com

Paris, France: Several Paris Auction Houses, workers charged in vast theft scheme
Art by Chagall and Matisse and a 2.08-carat diamond were among treasures allegedly targeted; fifty employees of auctioneer Hotel Drouot were to appear in Paris court Monday. thestar.com

Oakfield, NY: Former 7-Eleven employee arrested in Armed Robbery of his former store

Waukegan, IL: City bans storefront security rolldown metal shutters

Los Angeles, CA: Thief steals pricey guitar right off store wall in Chinatown


Kay Outlet in the Opry Mills, Nashville, TN was the victim of a Grab & Run on 3/13, merchadise valued at $4,539

Peoples in the Midtown Plaza, Saskatoon, SK was the victim of a Distraction Team (2 males) on 3/11, merchandise valued at $11,296


Skimming Reports

Skimming Crew Hits Lubbock 8 times this year so far

Studio City, CA., Man Guilty for Role in Gas Station Credit Card 'Skimming Epidemic'


Credit Card Fraud

Ames, IA., Police seek help identifying two in credit card fraud

Evesham Twp, NJ Police seek Credit Card Fraudster hitting Walgreens

Riverside, CA: Woman Gets 5 Years Behind Bars For Fraud, Identity Theft Case



Casey's General -- Boone, IA - Armed Robbery
Craft Cleaners - Winston-Salem, NC - Armed Robbery
CVS - Leominster, MA - Armed Robbery
CVS - Las Vegas, NV - Robbery
Dollar General - Benton, IL - Theft
Dimo Fine Jewelry - Gainesville, FL - Burglary
Dunkin Donuts - Leominster, MA - Armed Robbery
Eastside Market - Decatur, IL - Robbery/ Assault
Falcon Food - Bowling Green, OH - Armed Robbery
Family Dollar - Berkeley, SC - Armed Robbery
Food Mart Shell - Winston-Salem, NC - Armed Robbery
Jacobson's Gun - Story City, IA - Burglary
Jimmy John's - Arlington, VA - Armed Robbery
Maple Grove Framing - Geneseo, NY - Burglary
Urban Farmhouse - Geneseo, NY - Burglary
Valero - Bristol, CT - Armed Robbery
7-Eleven - Oakfield, NY - Armed Robbery

 

 

 


 
Featured Job Alert Spotlights
Director of Loss Prevention
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This is a retained search for the D&D Daily.
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Loss Prevention, Regional Manager is responsible for executing asset protection programs for a small group (approx. 50-300) of Family Dollar stores. This role gains multi-store experience
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Position responsibilities include: Detain and interview persons apprehended for shoplifting in accordance with local laws and company procedures; Check physical security of The Home Depot facilities to prevent and deter theft/fraudulent activity...
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This role contributes to REI's success by supporting the Business Continuity Program through the successful development, implementation, and maintenance of the program's components...

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Forman Mills Director of Loss Prevention
Philadelphia, PA
Starbucks Director, Partner & Asset Protection
Seattle, WA
CarMax Assistant Vice President Loss Prevention
Richmond, VA
Alex and Ani, LLC Director, Loss Prevention
New York, NY
 



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Scott Springer, CFI was named Director of Loss Prevention for Michael's Stores, Inc.
 

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Five Leadership and Life Lessons From Classic TV Theme Songs  These catchy tunes may want to drive you insane, but if you really listen to the lyrics, they just might share with you a secret to success. Here are some classic theme songs that are not only catchy, but share some leadership wisdom. "Cheers": Develop relationships with coworkers

5 Daily Exercises that Will Make You a Stronger Leader  Just like any skill that is practiced over time, your ability to lead will get stronger the more you use it. Keeping that in mind, here are some essential components of leadership that will result in a stronger leadership ability when practiced regularly. Lead, Follow or Observe
 

5 Sure-Fire Ways to Improve Your Leadership Skills  With the presidential election bringing leadership qualities into the spotlight, it raises attention to what great leadership requires. Leaders make the tough calls, develop the vision and take command when the going gets tough. Here are some tips you can use to become a better leader. Practice your leadership

The 7 Qualities of People Who are Highly Respected  When in a leadership position, it's imperative that the people who work with you respect you. They may respect your work ethic, but if they truly respect you as a person, you've really won the game. Here's how you can earn and keep respect. Seek ways to be polite

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Regardless of one's individual performance, we're all relegated to the tide of public opinion and while a portion of it's driven by our own actions, the majority of it is driven by perceptions and agendas and therein lies the wild cards. Perceptions, which oftentimes becomes hard cold reality, is molded by the interpretations of our actions and by the interpretations of others. While agendas are almost always driven by money, revenge, or just plain wanting to beat the other guy, changing an agenda is impossible and changing a perception, if one needs to be changed, especially if it's incorrect, is a long process that's driven by focusing on doing what's right everyday even with those who may have agendas.

Just a Thought,
Gus
Gus Downing

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