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Getting Ahead of the Safety Curve:
Keys to Building a Successful Active Threat Plan
According to the U.S. Bureau of Labor Statistics, about five percent of all businesses experience an instance of workplace violence each year. For larger organizations with over 1,000 employees, this rate is increased tenfold to 50%. A 2014 report from the FBI found active shooter incidents in the U.S. now occur on an average of once a month. Of these incidents, almost (45.6%) occurred at a business while nearly a quarter (24.4%) occurred at Pre-K to 12 schools and institutions of higher learning.

Although active threats and the environments where they take place can vary from incident to incident, the common threads found throughout can be woven together to create the fabric of an effective and successful safety program. The following are lessons learned gleaned from past experience that businesses can use as tools for building a solid foundation for a safety-minded workplace:

Mindset to Clear the First Hurdle
More often than not, active threat training is the elephant in the room. Everyone has seen or heard of incidents, but are reluctant to take the steps toward mitigation. The reasons may vary from believing it'll make employees more fearful than empowered to worrying the training might not be "right" for the team. Breaking through the barrier of apprehension begins with a holistic approach: one team, one goal. Leadership should evaluate the type of training fitting for their organization's culture, articulate the vital importance of such training to employees, and clearly explain how the training will be implemented.

Flexible Response Plans
All active threat response plans should be built upon the same principles so even if the minute details are lost in the heat of the moment, team members can still make informed decisions to ensure the safety of themselves and others. Streamlining processes encourages a quick implementation and retention of information. Knowledge increases confidence, confidence increases decisiveness, and it is decisive action in a critical incident that saves lives.

Proactive Response Plans
An effective response plan doesn't begin when the incident occurs, but as soon as training can be conducted. Empowering employees with tools on how to identify and communicate to leadership possible high-risk indicators such as signs of growing anger, depression, or erratic behavior can be just as, if not more effective as decisive action during an active threat.

The article continues with lessons on Clear Communication Plans and Customer Service. chainstoreage.com

What Matters More: Focusing on Rules or Creating Ethical Culture?
Is it more important to have rules to guide employees away from doing wrong, or better to instill a corporate culture where rules are less pronounced because everybody who works there knows they are expected to do what is right? Encouraging a "speak-up culture" that lets employees know it is alright for them to come forward with concerns or information about potentially problematic practices is vital to a company looking to nurture a healthy and ethical culture, said Melissa Stapleton Barnes, chief ethics and compliance officer at Eli Lilly Co.

Organizations that focus on rules rather than culture can run into problems, she said, as emphasizing rules can lead employees to look for loopholes to exploit rather than looking for ways to act ethically. "Culture is the sum of its parts," she said at a conference last week in New York, adding that she "hates" the word compliance. "I'm not sure it's [compliance] anything to aspire to, whereas ethics and integrity is something to aspire to," she said, adding that a company can be compliant without necessarily being ethical. wsj.com

'Successful African American Woman Racially Profiled At A Popular Dallas, Texas Retail Store'
On February 27, 2016 our client Mrs. Arnita Johnson-Hall of AMB Credit Consultants, LLC went into the Z Gallerie store at Knox and Henderson in Dallas, Texas to purchase a $1,000 gift card. Although the purchase was promptly approved by the bank that issued Z Gallerie's credit card, Johnson-Hall was falsely informed that it had been declined. Subsequent to the approval of Johnson-Hall's purchase and contrary to standard (retailing) protocol, Z Gallerie made 2 (additional) security calls to the credit card company in an attempt to confirm Johnson-Hall's identity. At this time, Z Gallerie falsely informed our client that her purchase had been declined due to "suspicious activity". They did so without providing any information on the suspicious activity being referenced. dallasweekly.com

Malaysia: Tesco offers shoplifter a job
A father of three was caught shoplifting at a hypermarket in Malaysia, but instead of being punished, he has been offered a job there. The 31-year-old man, who declined to be named, said he was thankful to be given a second chance and a job instead of being handed over to the police after last Wednesday's incident. He said he stole some food stuff worth 27 ringgit (US$6.50) from the Tesco hypermarket in Alma because his children were hungry and he did not have any money. The store's general manager Radzuan Ma'asan, who interrogated the man, decided to take a different approach in dealing with the crime. Warning him never to steal again, he offered the man a job at the store. nationmultimedia.com

New Zealand: The Warehouse accused of demanding 'illegal' compensation from shoplifters
The Warehouse has been accused of illegally demanding "compensation" from shoplifters it catches stealing in its stores. The claim was made by a lawyer for two foreign tourists in Hastings District Court on Tuesday, who admitted stealing from The Warehouse in Blenheim last month. The store issued a "civil recovery notice" to German Laura Fischer, 21, and Dutchman Jimmy Haluani, 22, demanding $275 each in recompense. Fischer's notice said the goods she had taken were worth $11. Lawyer Alan Cressey said the pair believed they were required to pay up, but in fact the "intimidating" notice was illegal, he told Judge Max Courtney, and was a way for The Warehouse to claim money it was "not entitled to". stuff.co.nz

Axis shows off cybersecurity platform at ISC West 2016 conference
James Marcella, director, technical services at Axis Communications, told SSN that Axis will be showing off a cybersecurity platform at ISC West 2016, something the company did "on an invitation-only basis last year - but we're making [it] more mainstream this year." Marcella called the platform a "collaboration with a group of partners to create an edge-core cybersecure solution for any customer who's ultimately concerned about the cyber integrity of a total system." This platform can "lock down the edge devices - the cameras and encoders - and transmit securely from edge to core video," Marcella said, and the company will be demoing it at the show. Axis released a cyber-hardening guide late last year. For the first year, Axis is attracting attendees to its booth with an iBeacon Zone sponsorship. Attendees with the ISC West app who enter a certain zone of the show floor will get a notification on their phone with info on Axis' latest products. securitysystemsnews.com

Video Surveillance Market Worth 71.28 Billion USD by 2022
The market for the commercial sector is expected to grow at the highest CAGR between 2016 and 2022. The high demand for security systems in large and small retail businesses is increasing to reduce robbery and inventory loss. In the commercial sector, financial institutions and banks highly recommend video surveillance systems to provide security to the buildings, maintain cash management, and monitor customers and staff activities. This enhances security parameters and drives the surveillance system market for the commercial sector. prnewswire.com

Survey: Retail CFOs upping investment in store remodeling/redesign
Retail CFOs are bullish on online sales growth, but they are focusing fewer dollars on building out their online presence in 2016 as they look instead to enhance the in-store experience in response to omnichannel expectations. That's one of the findings of BDO's 10th annual Retail Compass Survey of CFOs which found that, following several years of ramped-up investment, only 9% of CFOs say they will invest the most capital in their e-commerce channels, down from 22% last year. By contrast, 31% plan to invest the most capital in redesigning and remodeling stores, up from 9% in 2015.

However, CFOs expect to see strong online sales -and with the continued popularity of e-commerce, a growing focus on cybersecurity, as well. Additional findings include:

● CFOs expect online sales to grow by nearly 10%;
● 69% expect cybersecurity regulation to increase;
● 52% have increased their spending on cybersecurity protections, and
● Three-quarters say they are currently EMV compliant.  chainstoreage.com

Amazon eyes Office Depot deal to launch office supply business
A prominent activist investor has taken a stake in Office Depot, believing the workplace supply chain could be near a deal that will clear all regulatory barriers to its merger with Staples, The Post has learned. The deal would involve Amazon, which is believed to be eyeing the corporate business unit of Office Depot, according to a person familiar with the investor's thinking. nypost.com

Bankrupt Sports Authority Plays Hardball in Suits Against Suppliers
Sports Authority Inc. is playing hardball with suppliers, filing lawsuits against more than 160 of them just weeks after it sought bankruptcy protection for its chain of ailing stores. Suppliers are striking back, fighting the beleaguered company over goods they placed with it for sale under consignment arrangements. At stake is $85 million worth of shoes and other gear on the shelves of the insolvent retailing operation, which filed for chapter 11 protection earlier this month. Filed Tuesday in bankruptcy court, the suits challenge vendor claims to consigned goods on the shelves of the distressed retail chain, which has already begun liquidating 140 stores and has little time to save the rest in bankruptcy. wsj.com

Ousted American Apparel CEO Dov Charney accuses lawyers of malpractice

NRF Says Easter Spending Will Reach $17.3 Billion

Gap Inc. wins inclusion award for advancement of women in the workplace


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Feds: Chinese man sought stolen military gear

The PayPal Global Asset Protection Investigations team assisted San Diego's Homeland Security with their investigation into a Chinese national suspected of procuring stolen military equipment. There is no indication of who the national is working for but experts say the types of sophisticated sensitive military-grade equipment they are accused of seeking are highly prized by foreign governments, criminal organizations and in war zones.

Read more here

For further information on PayPal GAP Team, email inquiries to lawenforcement@paypal.com.




Business email compromise fraud rising fast, hard to fight
The email comes from a trusted source -- the CEO, a regular vendor, the company attorney or accountant. It's part of an ongoing conversation, the format and language is identical to previous emails of the same type. There might even be phone calls. It's no surprise that in this situation an employee would send a wire transfer to a new payee or a sensitive business document to someone who turns out to be a fraudster.

According to ZapFraud, these kinds of spear phishing attacks, known as business email compromise (BEC), now account for 4 percent of the total volume of scams, up from from less than 1 percent in 2011. BEC fraud was the fastest-growing type of spear phishing attack last year, reported PhishLabs in a report released late last month. This type of fraud cost global business more than $1.2 billion over the past two years, the FBI reported late last summer, and the number of victims increased by 270 percent during the first eight months of 2015. The average loss per scam was $130,000.

According to the FBI, BEC fraud typically includes urgency or secrecy, uses a look-alike email address, takes place just before a holiday or weekend or while the CEO is away from the office, and typically results in a large sum of money transferred to China.

Some of these aspects are evolving, however. Fraudsters increasingly spoof the actual email address of the CEO or trusted business partner, and ask for the money to be sent to a domestic bank account, according to PhishLabs. csoonline.com

Vendor Risk Management: Getting it Right
Behind many of the biggest breaches is a third-party intrusion. And yet far too few organizations have an effective third-party risk management program in place, says Norman Menz III, co-founder and CTO of Prevalent. How must they address this gap? In a video interview at RSA Conference 2016, Menz discusses: ● Rising regulatory pressure on organizations to manage third-party risks; ● Common risk management gaps; ● Prevalent's approach to assessing and managing third-party risks. databreachtoday.com

American Express just now warns customers about third-party breach that happened in 2013
In a notification letter dated March 10, American Express warns cardholders that their account information might've been exposed after a third-party service provider suffered a data breach. "...Account information of some of our Card Members, including some of your account information, may have been involved. It is important to note that American Express owned or controlled systems were not compromised by this incident," the letter states. The third-party provider, which isn't named, is engaged by several merchants the notification letter explains. Cardholders should expect that their account number, name, and other card details were compromised.

The interesting aspect of this notification is that the incident being referenced by American Express happened on Saturday, December 7, 2013. It isn't clear why the there was such a delay. American Express says the notification is just a precaution. csoonline.com

Banking Industry Continues Attack on Retailers, PIN Security
- Op-Ed: "Consumer protection and the PIN diversion"

The retail industry's continued emphasis on static technologies impedes innovation and stands in the way of consumer protection, said ABA SVP Jess Sharp in an op-ed in The Hill published yesterday. Sharp criticized the retail lobby for its repeated calls to mandate chip and PIN technology, saying that doing so would not prevent future data breaches. "The retail industry's position... reveals the troubling gaps between retailers' understanding of the cybersecurity landscape and what is needed to protect consumer data," he wrote. "It is high time that they stop passing off a single tool as a panacea that will save their members big money - it is simply not true."

Sharp pointed out that the nature of fraud has changed drastically since PIN technology was first introduced, evolving from the physical theft and use of cards to sophisticated hacking of retail data systems, which can be done from miles away. While PIN technology can help safeguard against point-of-sale fraud, it cannot offer consumers protection from online fraud where a physical card is not used. Rather than pushing to standardize this technology, Sharp said, the retail industry should take the opportunity to join banks in supporting strong data standards that provide the ability to innovate and offer more consumer protection. thehill.com aba.com

One in Four IT Professionals Say Companies are Not Doing Enough to Protect Data

Hacktivist group Anonymous declares 'total war' on Donald Trump



CAPAnalytics, from CAP Index®, Delivers Objective, Actionable Security Intelligence

The real secret to having good data is knowing exactly how to leverage it to maximum advantage. For over 27 years, CAP Index has dominated the discipline it helped create - crime risk forecasting - in large measure because of the creative application of its proprietary data. One example is CAP Index's use of analytics to combine its industry-standard CRIMECAST® Scores with company data to create customized risk assessments that lead to insightful and actionable recommendations for security resource optimization.

CAP Index also works with leading trade associations to help them investigate key security and loss-related issues, trends, and best practices and communicate the findings to their members through research publications and presentations at annual meetings. In collaboration with major industry associations like the American Bankers Association, the Food Marketing Institute, the Loss Prevention Research Council, the Restaurant Loss Prevention & Security Association, and the United Kingdom's Fashion Forum, actual industry crime and loss information is often benchmarked against authoritative CAP Index CRIMECAST Scores.

For both industry groups and for individual clients, Basia Pietrawska, CAP Index's Vice President of Crime Intelligence Analysis explains, "We always strive to do one thing: empower them to make decisions based on objective data and statistics rather than subjective ideas about security and loss prevention."

The results can be impressive. CAP Index created customized risk assessment scores for a large apparel retailer and delivered more than a 30% shrink reduction through an enhanced loss prevention strategy. A sporting goods retailer used its customized risk assessment to optimize its armored car allocation, which resulted in reduced losses and enhanced employee safety.

"The applications are almost limitless, whether we are aggregating data for a national association so its members can understand how they compare to industry averages or helping one company examine its crime trends or another company determine its most effective security measures, we are always helping security professionals make data-driven decisions," explains Pietrawska.

If you want help understanding what to do with your data, contact CAP Index. By performing a complimentary exploratory validation study, CAP Index can combine their proprietary data with your company's information to determine what data-driven decision-making options may be possible for you. To find out what yet-to-be discovered intelligence is hidden in your data, click here to sign up for CAP's free, no obligation validation study.


Basia Pietrawska
Vice President,
Crime Intelligence Analysis






International Organization of Black Security Executives 2016 Spring Conference

April 13-14
Boca Raton, FL

The IOBSE Executive Officers and Board of Directors would like to invite you to the 2016 IOBSE Spring Conference. As the leading organization for minority security professionals, one key goal is to provide high quality education and training to keep practitioners and students abreast of current trends in security operations and technology.

The conference will showcase thought presentations by top leaders in the security industry featuring an array of outstanding speakers and trending topics. In additional to the educational sessions there will also be several exciting networking events including the President's Welcome Reception as well as the Founder's Awards Dinner.

We are pleased to announce Tyco as this year's conference host. The conference will take place at Tyco Integrated Security's Corporate Center in Boca Raton, FL, April 13 - April 14, 2016. We have set aside a room block for the IOBSE at the Embassy Suites Resort & Spa Deerfield Beach with a fantastic negotiated room rate of $159 per night for a 2 room King Suite (includes complementary made-to-order breakfast and evening reception with cocktails and appetizers).

Registration for the 2016 IOBSE Spring Conference is available here



Live interviews from the NRF Big Show January 2016

LP's Digital Fast-Break Conference

Whether you operate a single retail location or a national chain of stores, Protection 1 will provide outstanding security, differentiated by careful attention to detail - from installation through ongoing services, like data monitoring and accurate billing. Their goal is to help you maximize ROI for your loss prevention programs by leveraging your current legacy equipment while quickly incorporating new integrated solutions. Hear from Jim Shepherd, National Accounts Manager for Protection 1, how their dedication to outstanding customer service and their ability to address the industry's latest security challenges has helped Protection 1 continue to grow.

LPNN Quick Take #8

Buckle up, folks, because there's so much more to come from LP's Digital Fast-Break Conference - filmed LIVE at the NRF Big Show in NYC. In this Quick Take, MCs Amber Bradley and Joe LaRocca run through the upcoming retailer portion of the day. Also, learn which of them shares their name with a movie star.

Solution Providers, have a video or commercial you want to publish? Contact us.

Overseas online retailers face crackdown on VAT fraud
New powers to tackle value added tax fraud by overseas online retailers formed the centrepiece of a multibillion-pound campaign against avoidance and evasion. George Osborne, chancellor, said there had been a big rise in overseas suppliers selling goods online without paying VAT. This, he said, "unfairly undercuts British businesses both on the internet and on the high street". HM Revenue & Customs will get new powers to tackle the most non-compliant overseas businesses. If they fail to pay VAT the tax body will tell the online marketplace concerned - that is, platforms such as eBay and Amazon - to suspend the traders. The online platforms would be held liable for the missing VAT if they failed to act. The VAT measure is expected to raise 875m pounds by April 2021. ft.com

I'm a Barbie girl, in a fraudster's world - the threat of counterfeit to online retail
Barbie has come a long way in the past six decades, with the makers recently debuting new Barbie dolls that come in a variety of body shapes and sizes. However, alongside Barbie's evolution, the figurehead of Mattel's dolls and accessories has been the target of counterfeit activity in recent years, with US Customs making a large-scale seizure of the toys in 2010 and 2012, with a further 20,000 fake Frozen dolls seized from a shipping container arriving from China in 2014.

Increasing ecommerce has caused a rapid change in the way customers shop for toys, but despite the growth in profits this has brought for some retailers, the technological developments have also brought a wave of new threats - meaning brands and consumers must be on high alert. According to a report from the Office of Harmonisation in the Internal Market (OHIM), 12% of toys and games sales are being lost annually in the UK due to fake goods - making it the second worst country hit by counterfeiters.

The Internet is a vast and relatively unregulated space, and brands all over the world are increasingly falling prey to cyber criminals selling counterfeit versions of products. Fraudsters are able to set up extremely high-quality fake websites and listings on marketplace sites, resulting in customers unknowingly buying counterfeit versions of the items they intended to purchase. In addition to revenue, hard earned reputation for value and quality can be quickly lost due to counterfeiters. Counterfeiting can rapidly erode brand perception in the marketplace if consumers are disappointed with an unwittingly purchased counterfeit product. retailfraud.com

Bon-Ton will offer buy online, pick up in-store companywide by September

Alibaba Brings eCommerce Training To Rural China



Chesterfield Co, VA: 'We can't arrest our way out of it' - Chesterfield Police teams with Retail Loss Prevention to explore new ways to combat heroin epidemic
In just the first two months of this year, Chesterfield County has seen an 183% increase in heroin overdoses and fatalities over the same time period last year, according to Chesterfield Substance Abuse Free Environment (SAFE). In addition to SAFE, police have teamed up with retailers to help identify repeat shoplifters that are suspected of being heroin addicts. "Things start to go sideways and they start committing crime to support their habit," said Major Chris Hensley with Chesterfield County Police. Hensley says police and loss prevention personnel will start handing out cards to suspected shoplifters and addicts before they are arrested or commit a crime. On the cards, the names and numbers of places around the area that can help with addiction. Police say it's an effort to stop petty criminals from overdosing or moving on to more serious and violent crimes like armed robbery. wric.com

Wythe County, VA: Man charged with stealing goods to sell on eBay; $50,000 to $70,000 in merchandise stolen
On March 9, the Wythe County Sheriff's Office arrested 30-year-old Aaron Brandon Wright after an investigation that started last year into the theft of thousands of dollars worth of items from Wytheville stores, including Walmart. Police believe that Wright was selling the goods ranging from shoes to speakers on eBay. Walmart associates notified Police last April that someone was shoplifting items from the store and that the person had an "alpha" key used to unlock more-expensive merchandise. Police said Wright, who came into the store with a small child, would take the items into a family bathroom where he apparently concealed them in a diaper bag. Police went to Wright's residence on March 9 and seized hundreds of items including infant formula, game cameras, iPhone cases, a pet trimmer, headphones, jewelry, dog leashes and DVDs. On Wednesday, 62 similar items were still listed for sell under the eBay account named in the warrant. Started in 2013, the account had 100 percent positive feedback. Investigator states 50-70k in merchandise has been stolen by Mr. Wright. In 2013, Wright was convicted of three felony shoplifting charges in Montgomery County Circuit Court. swvatoday.com

Mobile, AL: Cell Phone thieves hit Walmart
for over $13,000 in merchandise
Police need your help tracking down some alleged thieves caught on surveillance cameras. The accompanying video comes from a Walmart store in Mobile. Police say the three people seen in the video went behind a counter and stole numerous cell phones. They just grabbed the phones and took off. Pictures show the alleged thieves as they came inside the store. Investigators say the total value of the cell phones is around $13,000. fox10tv.com

Mankato, MN: ORC thief busted in spree of electronics thefts; had a "magic key"
An Iowa man is facing three charges in connection with a shoplifting incident at Shopko. Dustin Lucas Nesje, 22, was charged Tuesday with felony possession of shoplifting gear, felony possession of burglary or theft tools and misdemeanor theft. Officers responded to the Mankato Shopko for a shoplifting report at 3:23 p.m. Monday. A loss prevention employee told officers he recognized Nesje and another man as people involved in a "string of organized retail thefts" at Shopko in recent weeks. .Nesje admitted to the employee he had a magnetic key to open a videogame case, a tool he said he stole from a retailer in Rochester. He also said he'd been going to the Shopko with others and stealing. mankatofreepress.com

Mount Juliet, TN: Over $800 in flip-flops stolen from Old Navy
It all started when officers were called to the South Mt. Juliet Road business just after 5 p.m. for a shoplifting in progress. Mt. Juliet police say as officers were on their way, the suspects ran from the store and got into a Nissan Altima. A detailed description of the car was provided to police, who spotted and stopped the suspects. During a traffic stop, authorities reportedly found the $800 in flip-flops inside the car, which were returned to Old Navy. Two women, 28-year-old Tena Allen and 26-year-old Towonda Parrish, were taken into custody. wkrn.com

Coldwater, MI: Police investigation leads to arrest in large ORC theft from Gander Mountain
One of two suspects charged in connection with the theft of a large amount of items from the Coldwater Gander Mountain Store is free after posting ten percent of a $25,000 bond on Tuesday. 21-year-old Kayla Kristine Wagoner is facing five year felony counts for Retail Fraud, Organized Retail Crime and Conspiracy to Commit Organized Retail Crime. According to Branch County court documents, the alleged crimes in January involved the taking of items from the store for possible reselling either through the mail or by electronic media. Wagoner was arrested following a Coldwater Police Department investigation. A co-defendant, 28-year-old Paul William Goetz-Hoke of Coldwater, was booked at the Branch County Jail in late January. wincountry.com

Do you have an ORC case to share? Publishing it educates the LP & retail community,
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow!


Evansville, IN: Name of suspect released in Officer-Involved shooting at TGI Friday's at Eastland Mall
Evansville police have released more details in Tuesday night's deadly officer-involved shooting. Police say it all began around 8:20 p.m. when officers responded to a report of a person threatening to kill people at T.G.I. Friday's at Eastland Mall. Witnesses at the restaurant told officers the suspect, later identified as 38-year-old Daniel Wooters, said he was "going to kill some cops." We're told Wooters then left the restaurant and started walking toward the nearby Fifth Third Bank parking lot. Authorities say an officer responding to the scene was confronted by Wooters in the parking lot and he pulled out a knife. The officer kept her distance and that's when, we're told, Wooters jumped into the officer's marked patrol car and sped away. That escalated into a police chase, which ended on Morgan Avenue. EPD tells us Wooters then got out of the car, still armed with the knife, and moved toward the officers. At that time, three officers fired their guns at him. Wooters later died due to internal bleeding from gunshot wounds to the chest at St. Mary's. wave3.com

Richmond, VA: Police ID suspect arrested in Richmond Walmart shooting
Richmond Police have identified the suspect arrested in the Walmart parking lot shooting on Sheila Lane. The suspect, identified as Randall C. Hicks, 26, was charged with malicious wounding and use of a firearm in the commission of a felony. Both charges are felonies. The shooting happened around 11:55 a.m. Wednesday in the parking lot of the store. Police say a customer was simply putting groceries in his car, when in broad daylight, someone approached him with a gun. The man was rushed to the hospital with critical injuries. Police say they do not consider this a random attack. nbc12.com

Athens, TX: Teen suspects shot by off-duty Police Officer during Game X Change Armed Robbery
Texas Rangers are investigating an officer-involved shooting that left two teenage suspects wounded after an armed robbery at an Athens video game store Wednesday night. Around 8:45 p.m., four teenagers entered the Game X Change. One of the suspects displayed a handgun and ordered the clerk and customers to the floor, then demanded money from the cash register. One of the customers, an off-duty Kerens police officer, tried to stop the robbery and fired several shots at the suspects. The officer, whose name has not been released, struck two of the suspects; one in the side and the other in the arm. No other injuries were reported. The officer detained the suspects until the Athens Police Department arrived at the store. newswest9.com

Store employee grazed by bullet during attempted robbery
Police are searching for an attempted robbery suspect who shot at an employee at Mega Saver. Officers were called to 24th and P Streets just after 8 p.m. Wednesday on a shots fired call. Employee Rosa Garduno-Ruiz told officers she was behind the counter when a man armed with a handgun approached her and demanded money. She told officers the suspect was startled when a second employee appeared. Police said the suspect fired five shots at the male employee. One of the bullets grazed the victim's side. Medics treated the employee on scene. wowt.com

Robberies & Thefts

Elk Grove, CA: Walmart manager, boyfriend accused of February robbery
The manager of an Elk Grove Walmart store and her boyfriend have been arrested in the Feb. 9 robbery at the store. Gilbert Smith, 45, was arrested Tuesday at his Sacramento residence, and his girlfriend, Shenita Barnes, 33, was taken into custody Wednesday at work, said Officer Christopher Trim, Elk Grove police spokesman. The robbery occurred about 2:10 a.m. Feb. 9. Smith allegedly entered the store and entered the cash room using a copied management key, according to a Police. Once inside the cash room, he confronted an employee, brandished a handgun and demanded money. The employee, fearing for his safety, gave Smith an undisclosed amount of money, Smith then fled the store. Detectives were able to connect Barnes, a manager at the Elk Grove Walmart, to the robbery. Both were booked into Sacramento County Jail on suspicion of robbery and conspiracy. Each is being held in lieu of $1 million bail. sacbee.com

Phoenix, AZ: Shoplifting Sisters charged with Aggravated Robbery and Kidnapping; Store manager was not quitting without a fight
Police believe that on Feb. 24, Reaanne Gail Bowman, 20, and her sister Allie went to the "The Cotton Cactus" where Bowman stole some shorts and a backpack. Police say as Bowman left the store, her sister was already in the car and ready to go. At this moment, the store manager came out and grabbed the backpack Bowman was carrying. The two struggled for the backpack, as Bowman punched and kicked the victim. "Reaanne grabbed the victim by the bicep and started punching and kicking the victim. Allie started driving the car through the parking lot. The victim took several steps running next to the car due to Reaanne still holding on to her arm," court documents read. Fearing she'd be dragged or run over, the manager made her way into the car- where Reaanne kept beating her. Half a mile away, the sisters stopped o let her out. Bowman was found and arrested on March 9. She is being charged with aggravated robbery and kidnapping. Her sister has not yet been arrested. abc15.com

Newport Beach, CA: Police explore whether 4 burglary suspects are linked to Newport pharmacy break-ins
At 3:23 a.m. Wednesday, Tustin police responded to an alarm at 13151 Jamboree Road and found that the front door of a Rite-Aid there had been busted open, Tustin police Sgt. Andy Birozy said. Officers discovered that when the burglars took cash from the store, they inadvertently took a GPS security device with them. Police tracked the device to a gas station near the 5 Freeway and Oso Parkway in south Orange County, where they detained four men who were there in two cars. Birozy said investigators are interviewing the suspects, whom he declined to identify, and have reached out to other police agencies that have been looking into similar break-ins. Three pharmacies in Newport Beach were burglarized in the early morning of March 10, according to police. Within the past week, burglars also broke into Rite-Aid stores in Fountain Valley, Dana Point and Westminster. latimes.com

Springfield, IL: 4 Dollar stores robbed in a month
Springfield police are seeking information about a robbery at the Family Dollar Wednesday afternoon. A man walked into the store at 1:53 p.m., approached the clerk and demanded money, police said. After receiving the money, he fled the store on foot. No weapon was displayed. Police are investigating the possibility of a link between Wednesday's robbery and three robberies at different Dollar General stores in Springfield over the past month. sj-r.com

San Jose, CA: Detectives investigate Apple store theft
On March 10 at 10:28 a.m. on N. Santa Cruz Ave, two unarmed subjects entered the Apple store, grabbed electronics and fled. Detectives are working to identify the suspects. mercurynews.com

Charleston, WV: Two men arrested in robbery of 78 year old woman outside Elder-Beerman store at the Shops at Kanawha

Countryside, IL: Arrest Warrant Issued for TJ Maxx Stiletto Shoe Thief

UK: South London, England: Fight at Brixton McDonald's as 'crowd of teenagers attack security guard and police seize knife'

UK: Aberdeen City Centre Community Policing Team to focus on Retail Crime

Counterfeit Goods

New York, NY: NYPD Busts $2.6 Million Worth Of Counterfeit Apple Watches, Beats Headphones
The NYPD this week seized about $2.6 million worth of counterfeit goods, including fake Apple watches and Beats music headphones. Inspector John Denesopolis says the goods were shipped from China and arrived abroad a ship to Newark. The container with the fake products was picked up and sent to a storage facility, where police arrested 28-year-old Minijan Hu Tuesday. Police said the authentic products were sent without labels and Hu would put brand names on them. They say he would sell the inferior products online and at flea markets. The watches couldn't be registered with Apple. Police believe the shipments came twice a year from China beginning in 2014. Cops began investigating after a tip from Homeland Security. Hu and three others were arrested on trademark counterfeiting charges. cbslocal.com

New Haven, CT: Chinese national arrested in Milford pleads guilty to conspiracy Xianfeng Zuo, 37, of China, admitted to intentionally conspiring to traffic goods and knowing that one or more of the conspirators knew about the goods and services being counterfeit, according to the plea agreement. Zuo was arrested along with two other Chinese nationals, Daofu Zhang, 50, and Jiang Guanghou Yan. Yan pleaded guilty on March 8 to two counts of conspiracy to counterfeit goods and with attempting to violate the International Emergency Economic Powers Act. According to the complaint in this case, Yan reportedly sold 45 counterfeit Intel processors to an undercover U.S. agent, who told Yan the processors would be used in U.S. Navy operations. The complaint also alleges that Yan then offered to pay for military-grade semiconductors and would replace the ones he bought with fake semiconductors. nhregister.com

Skimming Reports

Chesterfield, VA: 2 men indicted by Federal Grand Jury for using skimming device at Bank of America and Sun Trust; $32,000 in cash recovered
Police say for five months, two men had a scheme and may have stolen the information of up to 40 people in Richmond. The Secret Service alleges the scheme hit SunTrust, Bank of America and state department credit union banks in Maryland and Virginia. Chesterfield Police made the initial arrest and seized $32,000 in cash from Korotkov's and Tursk's Fairfax apartment along with ATM skimmer hardware, computers and 94 magnetic-strip cards. nbc12.com

Credit Card Fraud

Franklin, TN: Credit card theft victim acts quickly; Police arrest three
With the help of a quick-acting victim and Walmart security, Franklin Police Officers have apprehended and charged three New Orleans residents in a credit card fraud case. It started at a Franklin Kroger, where a senior citizen was shopping, last Thursday. After the victim checked out at the store, someone stole the wallet from her purse. The victim immediately noticed the missing wallet, and went back inside to call police. Officers worked quickly to track the victim's missing cards, and immediately located video of the suspects using the stolen credit cards at the Franklin Walmart. Security there called police after the suspects returned, later that same night, to make a second round of purchases. Officers apprehended three suspects, all of Louisiana. Inside their parked car, officers discovered thousands in electronic merchandise and gift cards bought with the Franklin victim's stolen credit cards. franklinhomepage.com

Carpinteria, CA: Identity Theft Ring Busted in Carpinteria
Renee Ash, 24, and Christopher Hernandez, 37, were booked into Santa Barbara County Jail. Authorities say that a deputy contacted two people who were smoking in the 5500 block of Carpinteria. The City has instituted a ban against public smoking within city limits. During the contact, the deputy discovered one of the people was on active probation for theft out of Fresno County. A search of that person's car found several fraudulent California identification cards, debit cards, and credit cards, according to the Sheriff's Office. Both, Ash and Hernandez, were arrested on scene. The arrest led police to contact two other individuals, 47-year-old Wanda Elliot-Ash and 31-year-old Chard Petros, both of Madera, at a nearby motel. According to the Sheriff's Office, its deputies searched the motel rooms and discovered more stolen credit cards, checkbooks and manufactured fraudulent credit cards. They say Elliot-Ash provided a false identity to hide a felony narcotics/theft warrant in her name out of Madera County. She is Ash's mother. keyt.com

Apple - San Jose, CA - Robbery
CVS - Madison Hts, MI - Robbery
Family Dollar - Fayetteville, PA - Armed Robbery
Family Dollar - Springfield, IL - Robbery
Flash Foods - Fort Valley, GA - Armed Robbery
Game X-Change - Athens, TX - Armed Robbery
James Firearms - Greer, SC - Burglary/ Arson
Mega Saver - Omaha, NE - Armed Robbery
Metro PCS - Bronx, NY - Armed Robbery / Assault
Rite Aid - Newport Beach, CA - Burglary
Roger's -Fresno, CA - Armed Robbery / Assault
The Arms Room - Charlotte, NC - Burglary
99 Cent Only - Garden Grove, CA - Burglary




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Four Teamwork Lessons to Score from March Madness  It's that time where everyone is strategically making their brackets and getting ready to root on their favorite teams in the NCAA March Madness tournament. While you're watching the games, watch for these four lessons on teamwork success and apply them to your organization. Must have trust

How to Build Teamwork Through Heraldry  In medieval times, a coat of arms was used to uniquely identify a clan or family. You can also use the coat of arms in today's businesses to help distinguish your team from other teams in related industries. Not only is it a great team-builder, but it also develops camaraderie. Unique identity

5 Ways to Help Your Team Collaborate Better - Today  We should all care more about team collaboration. When team members work well together, chances are there will be more productivity with less conflict and friction. This results in better decision-making and results. To foster a more collaborative workplace, use these strategies. Speak up

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Energy is the primary force behind success and without it mediocrity or failure is almost guaranteed. The ability to move things forward and influence change requires energy and there's a direct correlation to the amount of it and to the degree of success. It's great to start off energized and gung ho about a project or initiative, but it's critical to maintain the energy thru to completion. As one senior executive has said, "there's no bad plan -- it's always a matter of execution" and execution is all about energy. So when you think you've lost your energy, take a break, do something different, and give your mind a chance to re-energize. Because the worst thing you can do is to try to execute without it.

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