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 March 18, 2014


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The Inaugural DSW - Designer Shoe Warehouse
LP Collaboration Meeting

In January, Designer Shoe Warehouse (DSW) hosted its inaugural Loss Prevention Collaboration Meeting at Elite Investigation’s Headquarters in New York City. The companies that were represented included Limited Brands, Gap, Old Navy, TJX, Aeropostale, Burlington Coats, Joe Fresh, Bed Bath and Beyond, Modell’s Sporting Goods and DSW. Guest speakers included a Special Agent from The United States Secret Service and a Sergeant from the NYPD’s Grand Larceny Taskforce. The focus of the meeting was to discuss current trends within the field of loss prevention and gain law enforcement insight. Topics included counterfeit and ORC identifications techniques as well as building partnership between retailers and law enforcement. The meeting was a success and the next DSW Loss Prevention Collaboration Meeting is scheduled for May 2014. For additional information regarding the upcoming meeting please contact Chip Chiappetta, DSW Northeast Regional Loss Prevention Manager at

Employee arrested in UK's, 4th biggest grocer - Morrison's payroll data theft of thousands of employees  West Yorkshire Police said it arrested a man today on suspicion of making or supplying an article for use in fraud. The theft involved information including bank account details and was published on a website. The theft was seen as a fresh blow to Morrisons, especially as it came a day after Britain's fourth biggest supermarket tumbled to a 176 million pounds annual loss and issued a profits warning, sending shares down by 12%. The company said the data theft affected staff from all levels of the organization including the board. The supermarket said in a statement last week that the data was also sent on a disc to a newspaper. In a company statement it said: "We can confirm there has been no loss of customer data and no colleague will be left financially disadvantaged." (Source

Cargo theft rises 66% in Europe, Middle East and Africa in 2013
Resulting in 1,145 thefts targeting high-value goods. Value losses per crime averaged $326,819, a sharp rise from the average loss of $80,040 U.S. in 2008. The association noted that 10 thefts were responsible for a combined loss of more than $76M U.S. (Source

IBC joins forces with Canadian Trucking Alliance and law enforcement
Insurance Bureau of Canada (IBC) and Canadian Trucking Alliance (CTA) are joining forces, supported by four large Ontario police services, to launch a national program to fight cargo theft. The rapidly escalating crime is costing Canadians up to $5 billion a year and is a significant problem in transportation hubs in southern Ontario, and in Vancouver and Montreal. IBC and CTA will expand the current Cargo Theft Reporting pilot program, which is now in Ontario and Quebec, across Canada, so that the trucking community, insurers and the authorities can better share timely information to help crack down on cargo theft. All insurers in Canada and trucking association members can now report cargo thefts directly to IBC via an online submission form. IBC will act as a clearing house for cargo theft data, and will collect, analyze and promptly share information with a national network of law enforcement partners including Canadian and American border agencies. Law enforcement can ask IBC to search the database to help identify property and to speed its recovery. (Source

Fiserv to Advance Debit EMV Adoption in the U.S. through Visa's Common Solution - major debit card network

Google eyeing first-ever store site in New York City

Not dead yet: The American shopping mall is changing, not going away

Wal-Mart quietly debuting its new convenience store format March 15th - watch out 7-Eleven  This 2,500 sq. ft. in their hometown with cashiers located in the center of the store offers standard convenience goods such as tobacco products, magazines and an ATM, along with a flower stand and Hallmark cards. One side of the store is designed to be a mini-grocery that occupies five aisles and offers packaged food and non-edible items such as diapers, according to the report. Outside, a covered awning connects the front door to the gas station area, which features six fuel pumps. Editors note: Super stores, discount stores, neighborhood markets (with pharmacy) and now c-stores with gas. They've covered the entire retail gambit. (Source

U.S. Apparel Companies Seize 1,100 Chinese Counterfeit Websites and Freeze Assets During Busy Prom and Bridal Season stopping $300M counterfeit industry American Bridal and Prom companies have scored a major victory in their legal battle against counterfeiters with a federal court order shutting down nearly 1,100 Chinese websites selling knockoff dresses and freezing bank accounts held by these sites. The economic blow hits the counterfeit sites during the Spring selling season when Prom dress and wedding gown sales peak in the U.S. According to the American Bridal and Prom Industry Association (ABPIA), a non-profit trade group, Chinese websites ship at least 600,000 knockoff dresses annually into the U.S. The ABPIA estimates $300 million in lost revenue each year for the American special occasion industry. (Source

Court approves first-of-its-kind data breach settlement - Co. responsible for security on stolen laptops - could be landmark case  Courts have generally tended to dismiss consumer class-action lawsuits filed against companies that suffer data breaches if victims can't show that the the breach directly caused a financial hit. A federal court in Florida broke the mold by approving a $3 million settlement for victims of a data breach in which personal health information was exposed when multiple laptops containing the unencrypted data were stolen. The Dec. 2009 theft of laptops belonging to AvMed, a Florida-based health insurer, exposed the patient records of tens of thousands of its customers. Several victimes later filed a putative class action lawsuit against AvMed. The plaintiffs suffered no direct losses or identity theft from the breach but nevertheless accused AvMed of negligence, breach of contract, breach of fiduciary duty and unjust enrichment. Under the agreement, $30 of each breach victim's insurance premiums over the past three years will be reimbursed. The plaintiffs contended that AvMed should have been spending $30 per users to bolster its data security controls. Under the agreement, AvMed has also agreed to pay actual damages to anyone whose identity was stolen as a result of the breach. In addition the company agreed to implement new password protocols and install disk encryption and GPS tracking tools on its laptops. The settlement is believed to be the first in which victims of a data breach are compensated without having to show they suffered any losses from the theft of their personal data. (Source

Meijer investing $146 Million in a new Wisconsin Distribution Center
Once work is completed, the 770,000-square-foot facility is expected to employ 271 full-time workers and 42 part-time employees. (Source

Life Long LP executive Victor Glover, VP, Safety and Security for G6 Hospitality LLC - son Victor Glover Jr. accepted for NASA Astronaut class

Quarterly Same Store Sales Results

DSW Q4 flat with adjusted sales up 3.8%

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Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here


"Emerging Loss Prevention Issues: Training is Key"

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Carol Leaman, CEO of Axonify, sits down with Lisa LaBruno, Senior Vice President of Retail Operations for the Retail Industry Leaders Association, to discuss the major challenges retail Loss Prevention programs face and how effective training can help mitigate those risks. Lisa describes the four areas of training associated with LP apprehensions, including the specific components of a successful training program.
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Insight: Mind your wallet - why the underworld loves bitcoin
Criminals may already have made off with up to $500 million worth of bitcoins since the virtual currency launched in 2009. Internet criminals, security experts say, are attracted to bitcoin because of its stratospheric rise in value, because it's easier to steal than real money, and because it's easier to trade with other criminal elements. But, they add, bitcoin will survive the damage. The fall of Mt Gox, the Tokyo-based exchange which filed for bankruptcy last month after saying it lost some 850,000 bitcoins to hackers, is certainly the virtual currency's biggest crisis. But data collated by Reuters from specialist bitcoin industry websites and internet forums shows that more than 730,000 bitcoins were already missing to theft, hacking, cyber-ransom payments and other apparently criminal pursuits before Mt. Gox's collapse. A study by Pat Litke and Joe Stewart of Dell SecureWorks showed that as the price of bitcoin soared beyond $1,000 last year, so did the number of viruses designed to steal bitcoins from wallets - programs that hold bitcoins on user's computers or smartphones. Cyber-criminals have also made use of the ease with which bitcoins can be traded without any third party - such as a bank or online payments service like PayPal - to use it as at least one way of paying for services between themselves. (Source

Purchasing POS malware gets easier
There is a growing ease of purchasing point-of-sale (POS) malware online, as well as an increase in the selling of stolen credit card numbers and other personal consumer data online. These were some of the biggest findings from the McAfee Labs Threats Report: Fourth Quarter 2013, highlighting the role of the "dark Web" malware industry as a key enabler of the POS attacks and data breaches in the fall of 2013. The security software vendor believes this accelerating trend could pose a significant threat to the long-established certificate authority (CA) model for authenticating "safe" software. (Source

Mobile commerce will be nearly half of e-commerce by 2018

Amazon opens a second small-item fulfillment center near Seattle


Thought Challenge

2013 Second Place Thought Challenge Winner

By Eric Jarmons

Loss Prevention/Asset Protection Professional
Retired Law Enforcement Officer (Michigan, Georgia)

"3 Innovative Changes Retail Loss Prevention
Needs To Make Right Now To Cement It’s Relevancy:
The Online Shopping Industry Is Changing Everything”

Someone said, “Change is good, but it’s greater when it’s ahead of its time.” If my finite brain serves me well, I would like to think that the writer of this quote meant-if you could get out ahead of the impending change, do so.

Let me be very clear about my position here, I am still a young lad in the world of Loss Prevention and/or Asset Protection and I’m not smart enough to be a statistics guy in my writings. So in this opinion, that my eyes have allowed me to comprehend, might offend some of you due to my lack of experience and confirmed data. But I will leave it up to you to tell me how far out of the ballpark I am...

The world is changing as we know it, and so is everything we are attached to. I’m not a parent, but I assumed parenting is completely different than just a year ago due to so much accessible parenting information via social networking, twenty-four hour cycled content and digital integration-not to mention the new “cloud” sharing program. Everything we know is forced to keep up with technology or be left behind with such extinct innovations like the walk-man, beepers, and dial-up internet. Loss Prevention and Asset Protection is not exempt from this change by any means.

As our senior security leaders attempt to find more ways to cut cost, manage budgets, hire efficient people at a competitive salary, and squeeze every dollar out of the outdated equipment, it makes you wonder have we just reach the point of starting all over. HUH? You can’t just start a well-established industry all over Eric, are you crazy? From what my eyes can see and what my brain can comprehend...WE BETTER!

Before I lay out the three changes, I want to first say that there are some companies who are making these changes, some who have made these changes a long time ago, and some who are in the thinking phase of it. I know it is hard to wrap our minds around such a global industry being faced with completely reinventing itself right in the middle of its highest functioning peak. But may I suggest one direct example of a entity that is doing this that we all should be familiar with: the 4-wall brick and mortar store vs online E commerce! The stores are doing it, they get it.

I’m 36 years old and from Detroit Michigan where Christmas shopping was the best, I know I didn’t, but did anyone ever think the day would come where online shopping would almost replace going out in the snow during the Christmas season into the department stores to shop? It was what people lived for! Not any more, online, online, and more online. Just go walk into your sales department and ask to see the numbers.

Loss Prevention and Asset Protection must open their eyes to new innovative ways to cut expenses, streamline training, and reinvest scarce dollars in more long-term returns. Those long-term returns I speak of are in: quality hires, self-application equipment, and strategic internal and online-shopping investigations.

To be truly honest, we all should be excited, because this will force all of us in this profession to reinvent ourselves, our departments, our people we managed, and our responsibilities as well. Also, it would present a charge to companies to bring out the strong, the educated, and the creative thinkers, to create a synergy to supplant our industry for decades to come. However, this won’t happen if we miss the opportunity by becoming comfortable in our salaries and our “ten-word” titles. Retailer CEO’s are making this E-Commerce transition and it’s either going to be with us or without us. And let’s not kid ourselves this change is too profitable to the company to carry slow progressing entities with them.

So, after attempting to read everything I can get my hands on that spells out the predicting future of Retail Loss Prevention and Asset Protection and also paying attention in my own short Loss Prevention career...Here’s the 3 things I think Retail Loss Prevention and Asset Protection needs to change right now to be relevant enough to be seriously considered in companies’ future fiscal goals:

1) GET OUT OF THE EXTERNAL SHOPLIFTING BUSINESS- I have two questions for us: One, how many deaths have happen at the point of apprehension this year alone? And, secondly, if confirmed numbers say  majority of our theft, shortage, shrink, comes from internal employees, why aren’t we focusing majority of our attention on that? Let me first deal with the first question. As a former Law Enforcement officer I always thought that loss prevention was crazy and a death wish. My colleagues and I talked about it all the time. My thought process was that the worst face-to-face criminal element to come up against was a person who knew you knew that they just committed a crime. We do this daily, hourly in some stores and nothing stands between you and them, but a fragrance display and/or Sensormatic pedestal. Of course this is going to end ugly at times and I am surprise there hasn’t been more terrible tragedies. Economic times have changed, therefore people have changed and become more drastic and desperate. This is perpetuating a more “take a chance, take a risk” type of mentality. Not to mention, the liability cost of hurting them (the shoplifter) at the point of apprehension on our part. IT’S TOO MUCH RISK! Time to get out of the catching shoplifters business. The second question I asked is a simple one to reason. Turn all your detectives into internal investigative machines. We are losing millions of dollars by the same people we are asking to call us if they see suspicious behavior. My former staff would always laugh at one of my favorite sayings that I’ll interject here: “What are we doing” (I use it when it seems the purpose is undefined or has gotten blurred or keeps changing)? So my question to us, what are we doing? We need to get our money and merchandise back that’s “walking out of our doors right up under our noses” as my former District Manager of Investigations would say. Is there stillsomewhat a place for external shoplifting investigations and definitely prosecutions, yes; but we need to be realistic, it’s the internal piece that’s highly impacting our shortage and shrink numbers at the end of the year. And I think none of us can stand to hear of another LP/AP detective or associate dying from apprehending someone for a pair of ten-dollar underwear. Just too sad.

2) CREATE A (or increase your) ORC AND ONLINE-SHOPPING INVESTIGATIVE DIVISION- Whenever you have a fiscally colossal selling culture like online shopping it will always bring out the fiscally colossal illegal culture as well. The grab & runs, theft mobs, and increased major-dollar shoplifting cases we’ve seen are not about passing out clothing or merchandise to the needy in the neighborhood. This is ALL about online shopping, personal online stores and the black market. Also, the black markets in the other continents where noted investigations have follow our American stores’ merchandise and learned that it’s almost bigger there than here. We also have a very growing black market industry of “quick credit card” duplicates and “gift card/store only” card frauds that are buying these goods as well. If your company does not have an ORC department or Online-Shopping Investigative Division, then your company is just a participant this frustrating trend. You want to be apart of the solvability side of it. This is where Loss Prevention and Asset Protection are going. Take it or leave it. If you leave it, you probably should shift to “Risk and Safety” management and just prevent slip-n-falls. Maybe that’s a little aggressive, but I think you get the gist of what I’m implying here. And I’ll admit my bias here, as it pertains to ORC; this is where hiring former law enforcement will come in handy for us as a prevention and protection industry. As for online shopping investigations I think this opens up an entire new hiring market for technology and forensic college grads and professionals. Yes, this obviously will perk up the salaries for LP and AP, but I’m going to talk about how to cover that in the next point...

3) RESTRUCTURE, REALLOCATE, and REINVEST IN A “NEW” LOSS PREVENTION AND ASSET PROTECTION- I’m troubled about suggesting this one, because this last and final change requires our most dedicated people to possibly lose their jobs: our loss prevention associates/detectives. The restructuring phase is a difficult one to explain, so I will try to make it simple and straight. The ever-frustrating reality of “turnover” kills the progress of a loss prevention department. Median pay and shorten hours (due to budget constraints) limits continuity and consistency amongst LP and AP staff. Restructuring with a new primary focus such as internal investigations and by getting out of the dangerous external shoplifting business provides leeway to innovative changes to staff structuring in LP and AP departments. If we are going to change how we do business then we must identify what positions do we really need. Let’s face it, we all have dead weight in all areas of our departments that can stand to be trimmed for good or replace with creative and fluid individuals. It also allows for reallocation of salary dollars to create or enhance your ORC and Online-Shopping Investigations departments. Now maybe the math doesn’t add up and I am an idiot, but it’s the realistic forward thinking that I’m suggesting here. Restructuring our staff towards a new purpose, reallocating resources in a new loss prevention and asset protection, and reinvesting our dollars in smarter equipment, innovative people, and streamlined training speaks volumes to the retail industry that we are prepared to stay around and be relevant for years to come...And that you will need us!



South Dakota Governor Signs Organized Retail Crime/Consumer Protection Legislation

The Governor has signed Senate Bill 23 into law, and it becomes effective July 1, 2014.

The measure received overwhelming approval from the House, passing by a vote of 69 to 1. The Senate, which had earlier given the bill unanimous approval, also signed off on a minor amendment made on the House side.

This measure was one of SDRA’s priority issues this year. The bill has two main components: it clamps down on organized retail crime, and updates the state’s consumer protection laws.

Organized Retail Crime
Organized retail crime (ORC) is not your garden variety theft by shoplifting, which is bad enough. ORC involves groups of people who make a living from stealing large quantities of items which are then sold to fences, on flea markets, via the internet, or to other unsuspecting retailers.

Nationwide, it’s estimated that thieves involved in ORC rack up $30 billion in thefts annually. In South Dakota, the theft rings are stealing an estimated $95 million in goods each year from South Dakota merchants. The thefts result in increased costs for stores, which in turn means every customer pays more. The State of South Dakota is also losing out on an estimated $3.8 million in tax revenues every year due to ORC.

This measure:

defines organized retail crime
establishes tough penalties, fines and restitution for people who knowingly organize, supervise, conspire, finance, commit or assist in these crimes
makes it clear that it is a crime to knowingly activate a fire exit alarm or to deactive an alarm in order to facilitate the commission of organized retail crime

This is a good law, and SDRA was pleased to work with the Attorney General’s office on the drafting of this measure.

Consumer Protection
The consumer protection part of SB 23 will make it easier to prosecute people who knowingly violate the consumer protection laws. It:

sets up a tiered system of penalties ranging from a Class 1 misdemeanor to a Class 5 felony
adds theft of debit cards to the current statutes which make it a crime to steal credit cards
makes it clear that businesses are considered consumers and entitled to protection
updates the lodging consumer protection laws

SB 23 was developed last summer and fall by a study group put together by the Attorney General’s office. SDRA was one of 70 stakeholders participating in the effort.

The bill may be read in its entirety at



Three Ukrainian men busted hacking into PayPal, Nordstrom Bank and 12 others trying to steal $15M  Federal prosecutors on Monday announced the indictment of three men they accuse of being members of an international cybercrime ring that tried to steal at least $15 million by hacking into U.S. customer accounts at 14 financial institutions and the Department of Defense's payroll service. The men were among eight people charged, according to U.S. Attorney Paul Fishman in New Jersey, who announced the indictments. Prosecutors accused the men of gaining unauthorized access to networks, diverting customer funds to bank accounts and pre-paid debit cards, employing "cashers" to make ATM withdrawals and fraudulent purchases in Georgia, Illinois, Massachusetts, New York and elsewhere. (Source

Possible Counterfeit Merchandise Being Sold on South Florida Streets  NBC News, Team 6 Investigators followed a group of questionable Armani sellers around Miami Beach for several days and found they all use the same tactics: the men pretend to be foreigners asking for directions. They pull over in an SUV near a bank or gas station while holding a map and act lost to passersby. Then, they try to peddle what they say is designer merchandise. (Source

Rack of clothing set on fire at Bay store in Nanaimo, Vancouver, Canada
Nanaimo RCMP believe a firebug may be responsible for setting a rack of clothes on fire inside the Bay in the Woodgrove Centre on Sunday. Someone set fire to a rack of clothes in the women’s section around 4 p.m. The fire spread to other racks of clothes which activated the store’s sprinkler system. No one was injured but the mall was evacuated. There was significant smoke and water damage to parts of the store. Investigators believe the same person might be responsible for a similar incident on Jan. 2. (Source

Memphis man faces up to life in prison after robbery spree
Ronnie Jackson, Jr., 29, of Memphis, faces up to life in prison following his conviction on Thursday by a federal jury on 12 counts related to a series of robberies. Jackson and his accomplices robbed three Dollar General Stores, a Family Dollar Store, and two Walgreens drug stores in April and May of 2012. (Source

Houston man accused of impersonating police officer during attempted robbery; armed clerks get into a 20 minute gunfight  A man accused of trying to rob a north Houston truck stop while posing as a police officer is met with gunfire himself. With handcuffs dangling from his belt, Charles Brown, 20, allegedly walked into the Phillip's 66 truck stop early Saturday morning and announced he was a police officer. "First, he says he's an undercover cop," said store owner Anand Patel. "Then he pulls out a gun out his pocket."  (Source

NY man pleads guilty to credit card fraud; restaurant employees remembered him as a ‘repeat’ customer  Employees at the Cape Center restaurant recognized a man shopping in the store as a person who had made a fraudulent transaction there a month earlier. They called police. Officers found Lester Lamont Walters, 49, of Jamaica, N.Y., driving a rental car with a suspended driver’s license. The officer noticed a stack of credit cards on the console in plain view. (Source

Jared in Robinson Township, PA and Jared in Bethel Park, PA reporting counterfeit Cashier’s Checks totaling over $8000  The check was from South Coast Bank and Trust. The phone number on the back is part of the scam and goes to an accomplice of the suspect for approval. The bank was contacted and personnel explained that this group has passed counterfeit cashier’s checks in Amherst, NY, Pittsburgh, PA, and California.

Credit card skimming gang busted with waitress in Dave & Busters in Nassau County, N.Y.

Credit card thieves hit Target and Best Buy in Myrtle Beach - on the loose

Panama City Beach Police Crack Down on Spring Break Shoplifting

Kay Outlet, Livermore Premium Outlets, Livermore, CA hit by a Distraction Team for $55,000 in merchandise; a 2 CT round diamond ring valued at $47,999.98

Beall’s Outlet Loss Prevention agents get into a struggle with a perfume thief in Crestview, FL

Spartanburg man accused of taking meat from Food Lion while armed with knife

Haverhill, MA man arrested after he pulled a knife on a Kohl’s security officer




ORC Gas theft gone bad - leaves three people badly burned in Metro Vancouver - part of recent string of thefts  Delta police are examining the remains of a motorhome with a trap door and equipped with siphoning gear that was used early Saturday morning in an attempt to steal hundreds of liters of gasoline from storage tanks at a Delta service station. The botched heist is the most recent in a spate of dangerous gasoline thefts across Metro Vancouver that police say have become commonplace against a backdrop of high and rising gas prices. The thieves’ cunning-but-failed scheme came to an abrupt end when an explosion rocked the Petro Canada gas station at 10240 River Rd., at about 3 a.m., injuring two men and a woman. Delta police officer Sgt. Sarah Swallow said the two men who were found by emergency personnel outside the motorhome are in hospital in critical condition after suffering extensive burns. The woman fled the scene, but was later found in New Westminster where she was treated for injuries. Swallow said the three suspects, who have not been publicly identified, drove the motorhome over plates that cover the in-ground fuel lines to storage tanks located at the side of the service station. She said a trap door in the floor of the motor home was positioned over the fill-up points, then the thieves unscrewed a cover plate so they could pump gas out of a tank into a large plastic storage tank inside the motor home. The trio were in the process of removing gasoline when the fuel ignited, causing the explosion. Swallow said the suspects were known to police for stealing gasoline. The method may signal a departure from a previous pattern that had thieves using stolen credit cards to fill up custom-built tanks in vans capable of holding up to 1,000 liters — often going to a number of different service stations to avoid detection. (Source

Gaston, N.C. 5 member family busted selling stolen merchandise at local flea market - charged with ORC - hitting CVS-Walgreens & Rite Aid  According to arrest warrants, family members conspired with each other and confidential informants to commit organized retail theft on 10 occasions. Melinda Walker and her co-conspirators received $13,348.70 worth of stolen goods that belonged to CVS, Walgreens and Rite-Aid, according to the arrest warrant affidavit. Search warrants were executed last week at Walker’s house at 815 N. Oakland St. in Dallas. A slew of Gaston County Sheriff’s officers assisted Gastonia police in conducting the search. A rental truck sat in front of her home, half filled with boxes. (Source

Master key gave 3 burglary suspects access to Walmart stores across Florida’s Treasure Coast  On March 15, 2014, at 2:45 am, Stuart Police received a call from Walmart security reporting a theft. Upon arrival, Officers observed a male running in the parking lot while being chased by store security personnel. Stuart Police k-9 Officer Cody was deployed and apprehended one suspect with over $1300.00 worth of I Phone cases. Also discovered was an anti-shoplifting device removal tool in his pockets, along with unused Walmart plastic bags. Security camera footage showed that 3 suspects entered the store. When officers located the vehicle the three men traveled in, they discovered a set of keys next to the vehicle. One of the keys was a master lock for secure areas of all Walmart stores. The three are also suspects in Walmart thefts throughout the Treasure Coast. (Source

Police in Wisconsin make bust in television-for-heroin theft ring  Mukwonago police said a crime spree involving televisions was fueling a heroin habit. Officer Chris DeMotto said the department was called to the same Walmart twice in three days for nearly identical thefts. "He would talk on his cellphone, select some items from the electronics department -- in this case a TV the first time, two TVs the second time -- and go out an emergency exit," he said. Pewaukee police helped put the pieces together and arrested the accused ringleader, 23-year-old Ricardo Ocanas of Milwaukee. "We found out the items were being sold or traded for heroin," DeMotto said. At least eight communities including Greenfield, Fond du Lac, New Berlin, Burlington, Muskego, Pewaukee, Hartford and Milwaukee were involved in this robbery ring. (Source

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Business Continuity Mgr Bi-Lo Holdings Jacksonville, FL Bi-Lo Holdings
Market (District) AP Manager Sam's Club Fayetteville, AR Walmart
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LP Manager Kmart Sioux City, IA Sears Holdings Corp
District LP Manager Kmart Metro, NJ Sears Holdings Corp
LP Manager Kmart Huntington, NY Sears Holdings Corp
DC LP Manager Sears Gouldsboro, PA Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Stockton, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Kent, WA Lowe's
AP Manager in Training Walmart Oxford, ME Walmart
AP Manager in Training Walmart Waterbury, CT Walmart
AP Manager in Training Walmart Reno, NV Walmart
AP Manager in Training Walmart Carmel, IN Walmart
AP Manager in Training Walmart Aransas Pass, TX Walmart
AP Manager in Training Walmart Madison, AL Walmart
AP Manager in Training Walmart Pueblo, CO Walmart
AP Manager in Training Walmart Oswego, NY Walmart
AP Manager Home Depot Pleasanton, CA Home Depot
AP Specialist Home Depot Canada Calgary, AB, Canada Workopolis



Margie Manto was promoted Zone Director - Loss Prevention for L Brands.
Paul Kovach was named Senior Security and Loss Prevention Manager for McDonald's Canada.
Christopher Coffey, CFI was named Logistics Loss Prevention Manager for Sephora.
Richard Escandon was named Area Loss Prevention Manager for ULTA Beauty.

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Why Good Managers are so Rare
The key to an organization's success and strong foundation is if it has a great leader at the forefront. Finding those great leaders can be tricky, though. They have to possess certain talents, and according to a Gallup study, only one in ten people possess those traits! (Discover who has the potential in your team)

How to Get Your Employees to Trust You  Trust is a key ingredient for the recipe of success. Before they will go along with what you say, whether good or bad, they need to know that you will stand up for them and create a sense of security in the workplace. Follow these tips to become a selfless, trusted leader. (Serve your employees)

4 Behaviors You Never Want to See in a Leader  Certainly, there are so many things that leaders or managers should do; they should be encouraging, yet assertive, enforce positive behavior, yet be diligent. The list could go on and on, so maybe it's easier if we narrow that list down to what leaders SHOULDN'T do! These behaviors won't get you anywhere as a leader! (Are you authentic?)

Become a Mindful Leader: Slow Down to Move Faster  Sounds like it would be counterproductive, right? This practice of mindfulness, training your attention so you can develop self-mastery, requires you to disconnect in a way but doing so will allow you to move at the pace you need to keep up with your demands. (Lead your organization to resilience)

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Energy is the primary force behind success and without it mediocrity or failure is almost guaranteed. The ability to move things forward and influence change requires energy and there's a direct correlation to the amount of it and to the degree of success. It's great to start off energized and gung ho about a project or initiative, but it's critical to maintain the energy thru to completion. As one senior executive has said, "there's no bad plan -- it's always a matter of execution" and execution is all about energy. So when you think you've lost your energy, take a break, do something different, and give your mind a chance to re-energize. Because the worst thing you can do is to try to execute without it.

Just a Thought,
Gus Downing

Gus Downing

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