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March 22, 2013 SUBSCRIBE

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Dick's Sporting Goods Loss Prevention Specialists
Visit Camp Kon-O-Kwee Spencer

Dick’s Sporting Goods Loss Prevention Team gives back to the community at YMCA Camp Kon-O-Kwee in Pennsylvania. What an awesome afternoon with the Dick's Sporting Goods Loss Prevention Specialists. Eighty volunteers visited the YMCA camp on February 27, 2013, for an "Afternoon of Caring" and completed seven different projects. Thanks to all!


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IOBSE - Save the date! May 8-10, 2013 Spring Conference. Hosted by Limited Brands in Columbus, OH





2012 Thought Challenge Awards Committee

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here

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News Brief - Sponsored by WG Security Products

Amazon and the CIA developing a private cloud infrastructure to stay up with emerging technologies  Amazon Web Services will develop a private cloud infrastructure that would help the agency stay up to date with emerging technologies in a ten-year $600M contract according to Federal Computer Weekly. (Source

With many shrinking store sizes - Menards is building mega-stores double the size of HD's  With grocery stores averaging 50k square feet, home improvement stores 100k, and Supercenters 150k square feet, Menards model is well over 200,000 square feet. Last year they opened a 250k square foot one in Minn. with 41 different full kitchens on display for customers. With 5-pound vats of Cheetos and 17 shades of black spray paint among the options in aisles, the 250,000-square-foot store is “everything both mesmerizing and horrifying about our consumer culture." Two more 200,000-plus-square-foot Menards will be opening this spring in the St. Louis area, each complete with “a full-service lumberyard and warehouse that shoppers can drive into,” reports the Post-Dispatch. its 274 locations are clustered densely in the northern center of the continental U.S., centered roughly around Chicago—with zero stores along the heavily populated coasts. (Source

Analyst changes position - Now high on merger of Office Depot and Office Max - Great news long term  After a meeting with OfficeMax management, Strasser said he thinks the two companies could attain earnings before interest, taxes, depreciation and amortization of more than $1 billion per year. That's compared to about $550 million for the two companies on their own today. Strasser said both companies are "solid," but have limited opportunities. Editors Note: Strange that this comes from a meeting with Office max and not Office Depot. Some analyst's have predicted the combined company will have to close as many as 600 stores which translates into lost jobs. But this info is great news long term and a real positive. As they focus on smaller store concepts. Another retail sector impacted by the internet and the economy. But really the internet more so long term. (Source

What happens to Supervalu now? 
Struggling for years to keep pace, their stock moved up yesterday 11% after completing the sale of five banners to the group that had bought 200 Albertson's from them in the South and Southwest. Now Supervalu will focus on its Save-A-Lot discount stores, Cub, Farm Fresh, Shoppers, Shop 'n Save, and Hornbacher's banners and keep its wholesale business that distributes groceries to stores. What happens now that the sale is finished? They've announced new management teams at all the banners and everything looks stable. Let's hope so from a Loss Prevention prospective. (Source

The dreaded cell phone at the checkout is killing impulse buying - "mobile blinders" impacting the front end  The problem has worsened in the past 18 months, as more than half of all Americans now carry smartphones. Single-copy sales of U.S. consumer magazines fell 8.2 percent in the second half of 2012 from the year-earlier period. Gum sales are down 5.5% and mobile blinders is a huge factor. To catch consumers by surprise, companies are setting up more temporary cardboard displays around stores, sometimes offering unexpected combinations of products. Shoppers browsing the aisles of 1,500 Kroger Co. supermarkets may stumble upon a display offering a $3 discount on a six-pack of Diet Coke and an issue of Cosmopolitan. (Source

"The traditional cash register is heading toward obsolescence"  
Created in the late 1800's and in nearly all retail stores by 1915 it's now headed out the door and at a speed that is breath-taking. Some retailers have decided to go completely mobile and others are right behind them. The future is mobile and departments won't be defined by clunky cash registers, nor will front ends. But where will the cash go? And some customers like their privacy and don't want to be bothered by a sales person with a tablet or mobile device. But one fact is sure - Loss Prevention has to change with it. And how does the current POS exception software work with roaming mobiles and tie in the video component? (Source

'Skimming' of debit card data and PINs growing 
FICO, a software company that provides credit scores and fraud detection services, released data on Tuesday showing a national uptick in card and PIN skimming. Credit card fraud is down in California almost 9 percent, but FICO found skimming to be up, particularly at ATMs. In Southern California, 54 percent of debit card fraud cases analyzed by the company took place at ATMs, with the rest originating at retail point of sale systems. (Source

Microsoft releases first time ever report on Law Enforcement requests 
With 70,665 worldwide requests only 1,544 cases were in the U.S. In 80 percent of requests, Microsoft provided elements of what is called noncontent data, like an account holder’s name, sex, e-mail address, I.P. address, country of residence, and dates and times of data traffic. The law enforcement requests concerned users of Microsoft services including Hotmail,, SkyDrive, Skype and Xbox Live, where people are typically asked to enter their personal details to obtain service. Law enforcement agencies must present a subpoena or its foreign equivalent to obtain noncontent data about Microsoft users, Mr. Smith wrote. To obtain the contents of e-mails and other communications, the company requires agencies to submit a warrant, which is issued in the United States by a court judge and in Britain by the home secretary. It also said it had received a minuscule number of requests for data on businesses. (Source

Nashville woman gets 2 years in $692,000 Wal-Mart check-cashing scam 
Canisha Alred, 29, was one of five people in the conspiracy who defrauded Wal-Mart stores across multiple states, including Tennessee, out of about $692,000 from December 2008 to early 2012. The other four have already been sentenced. (Source

Counterfeit Air France identification and uniform gets a man on a US Airways flight out of Philadelphia.  A 61 year old French man with a fake uniform and a counterfeit Air France identification got into the cockpit jump seat behind the pilot of a US Airways plane scheduled for take off to West Palm Beach. Philippe Jernnard was questioned by the US Airways crew; Jernnard became argumentative and was escorted off the plane. Jernnard was arraigned on state charges. Police say they expect federal charges to be filed. The FBI confirms it is investigating. (Source

NCAA March Madness brings out the counterfeit goods and tickets in Arizona. 
Thousands of NCAA basketball tournament tickets can be found on Craigslist, but the site does not guarantee the tickets will get you in the door. Counterfeit tickets and NCAA college merchandise be everywhere and the BBB of Southern Arizona and Law Enforcement will be tracking the flow of counterfeit goods. (Source

Man arrested twice in same day for shoplifting - from the same store
Twenty-one year old Raymond Mason of Devils Lake went to Leevers downtown location on Wednesday morning at about 8:30 a.m. and shoplifted several cans of energy drink and some beef jerky. Police made contact with Mason at the store and took him into custody, booked him and he was later released on bail. Shortly before 2 p.m. the police were called back to Leevers downtown for another report of shoplifting by Mason. Mason fled on foot and police arrested him at his home for another energy drink. (Source

Short Hills Mall in New Jersey serial pickpocket caught on tape; she moves quickly to use those credit cards at Nordstrom’s, Macy’s and Neiman’s.  Video has captured the suspect, but she still eludes police. The suspect is quick to snatch a purse form an unsuspecting customer and quickly turns around within minutes using those stolen credit cards at the next closest store. The suspect has hit many times already at Short Hills. Police are hoping this video gets her behind bars. (Source

Atlanta Metro Mall Security Manager charged with battery; used a taser on a customer.  Darien Long got into a fight with a person he believed was trespassing and used a taser on the suspect. The suspect did go to jail, but was later released. Now Long faces battery charges. Police say that video captured Long being the aggressor in the situation. Long also has a history of posting YouTube videos using the taser on other suspected offenders. (Source

Grab and Run and an associate assaulted at the Sears at Columbia Mall in Washington, DC.  Police arrested three suspects who stole two laptop computer form the Sears store in the Columbia Mall. When the clerk opened the locked electronics showcase, the associate was pushed down; the suspects grabbed the computers and fled. With the help of witnesses, police pursued to the fleeing van until it collided with another car. No injuries were reported and all three were quickly taken into custody. (Source

Sunglass Hut reports a $15,000 theft at Northshore Mall in Peabody, MA. 
When the manager went to open her kiosk Tuesday morning, she noticed that two showcases were pried open. Sunglass Hut reported the theft to Mall Management and Police; the mall has 24 hour security. Missing were 18 pairs of Gucci glasses worth $5,400, as well as 15 pairs of Coach glasses worth $2,700 and 28 pairs of Marley glasses worth $7,000. (Source

Atlanta Street Gang uses Utah homeless to cash fraudulent checks. 
Utah County Police and Federal Investigators are searching for connection to an Atlanta street gang who is recruiting homeless people to cash fraudulent business checks, total value thus far is nearly $5000. Suspects have been known to operate in Orem and Provo, but no suspects or homeless people have been arrested. (Source

Newspaper Reporter rides along with Police at Lenox Mall in Buckhead, Georgia.  A reporter rides along with an Atlanta Police officer trying to get an understanding of a day in the life of security at one the highest end malls in the country. Between the crowds, wayward juveniles and shoplifting incidents, the reporter walks away with a new respect for the task. (Source

Three burglars target a Harley Davidson store in Kearny Mesa, California. 
Three burglars targeted a Harley Davidson store in Kearny Mesa Thursday, smashing out the front store windows. Police said two cash registers, jackets, boots and shirts were taken from the store. A total value of the stolen merchandise has yet to be determined. (Source

Burglars cutting a hole in the wall wakes a Jewelry store owner’s son who has a gun.  Centralia, Washington Police are looking for two suspects who fled the scene of an attempted burglary at a Centralia jewelry store Wednesday morning after the business owner’s son interrupted the crime and fired a gunshot. Two men, who appeared to be in their late teens, cut a hole in the wall of Salewsky's Jewelry at about 6:30 in the morning. The burglars were attempting to steal jewelry from a showcase when the son of the store owner, who was sleeping in an upstairs room, woke up and interrupted the burglary. One shot was fired, but it is unclear if the fleeing burglars were hit. (Source

Quarterly Same Store Sales Results

Rue 21 4Q up 0.7% with revenue up 22%
Tiffany 4Q stores in the Americas down 2% with global revenue up 4%
Darden Restaurants 3Q down 4.6% with revenue up 5%
Wet Seal 4Q down 8.3% with a net loss of $85.8M


Angelica Rodriguez, Director of Loss Prevention
for the National Retail Federation, moves on to help develop and support the National Law Enforcement Officers Memorial Fund

Over the last 25 years the National Retail Federation has certainly excelled at developing and building one of the strongest and deepest support organizations for the retail Loss Prevention industry in the U.S. and North America. Their unparalleled growth and unwavering commitment to this industry was never more apparent then when they staffed a second support position at a Director level to assist their then Vice President of Loss Prevention, Joe LaRocca in 2007. As an industry first, two dynamic and dedicated executives focused on supporting and facilitating industry growth, representation, and on nurturing and delivering the largest Loss Prevention convention in the western hemisphere.

Since that time we've all benefited from their efforts both individually and as a profession. And now as is the case with all things, we face change, as Angelica Rodriguez, the NRF's Dir. of Loss Prevention has announced her departure and she'll be joining the National Law Enforcement Officers Memorial Fund (NLEOMF). NLEOMF is dedicated to honoring and remembering the service and sacrifice of law enforcement officers in the U.S. The Memorial Fund built the nation’s monument to law enforcement officers killed in the line of duty, hosts National Police Week and is in the middle of a campaign to build the first-ever National Law Enforcement Museum, which is scheduled to open in 2015.

Considering the evolution of her career and seeing her selection for her next position is testimony enough to her sense of dedication and to her deep desire to make a difference in our extended community. Obviously the last 7.5 years of involvement in the Loss Prevention community has made an impact on her and to see her make this choice makes many of us very proud of her and to know that she'll be continuing to help support and develop such a worthy cause is one that we should all applaud.

During her tenure many of us have had the absolute pleasure and honor to work with her and we've seen first hand the value she's added to this industry, to the NRF, and to the individual executives she's worked with. Dedicated to learning, willing to face adversity, and always driven by her heart, Angelica made a difference and helped our industry grow. And while we'll miss her in our industry group, we can all take great pride in the fact that we too helped her grow and go on to help those that truly paid the price at keeping our nation safe.

We wish you the best Angelica, and we're confident you'll continue to make a difference with a cause that's close to all of our hearts.

Here's just a few comments from those whom you've worked with:

From Rich Mellor, VP, Loss Prevention, NRF

Angelica has worked for the members of the NRF for more than seven years providing valuable assistance in connecting retailers who learn from each other and share information through meetings and business relationships. She has helped link government agencies and law enforcement with retailers providing information and resources during emergencies such hurricanes and other disasters.

Angelica has been a committed individual on our team advancing the educational content for our members and the broader industry, facilitating surveys and white papers and sharing this information through loss prevention networks. The NRF will continue the mission of providing education, facilitating networking and advocating for retailers but we will miss Angelica's personal touch.

We at the NRF wish her the very best in her new position at the National Law Enforcement Officer's Memorial Fund.

From Gary Johnson, Chairman NRF's LP Advisory Council

On behalf of the entire LP Advisory Council, I want to thank Angelica for her tireless efforts at bringing our Council initiatives to life. In her 7 years with the NRF, she was been a staunch supporter and advocate for our profession and as a "non LP person" she embraced and immersed herself in learning our Industry. Her efforts have made a difference and she will be missed.  We wish her great success in her new endeavor!

From Joe LaRocca, Sr. Advisor, RetaiLPartners, Former VP, Loss Prevention, NRF

Angelica has been instrumental to the overall success of the NRF's Loss Prevention program over the past seven years. She is extremely talented and we are fortunate to have her continued partnership at the NLEOMF.

From Bill Titus, VP Loss Prevention, Sears Holdings, Former Chairman NRF's LP Advisory Council

Angelica has been the heart and soul of the NRF Loss Prevention Team and a fantastic support to the LP Advisory Council. She was instrumental in supporting me on the council and during my time as a Vice Chair and then Chair of the Council. I wish Angelica the best in her next step on her career journey!




Rona gets Metro's COO - Great news for Rona 
Rona, based in Boucherville, Quebec, said Tuesday Sawyer is an “operations and distribution specialist” who will lead a “transformational strategy" that Rona unveiled last month. Rona's has some difficult years and with fending off Lowe's offer last year, the Target invasion, and losing their infamous CEO last year they've been struggling. Obviously they're not interested in a Lowe's sale now. (Source

Target's first three stores have been consistently "slammed" with customers 
"We thought that there would be an initial bump and what I would say is that the bump has not leveled off to the degree that we thought,” Morioka said during a media tour of Target’s East York Town Centre location. “That has probably been the most surprising part of it and we haven’t been able to recover.” (Source

Canadian Tire to roll-out 5,000 tablet devices for customers to research products in store  The initiative will see the 91-year-old seller of hockey sticks and garden hoses launch a digital content hub this month on its website to integrate with the planned rollout in May and June of 5,000 tablet devices to its stores for customers to look up products and information on site. (Source

Holt Renfrew, Canada's high-end department store, to open their first "hr2" store - a new lower-priced 30,000 square foot banner at Montreal's Quartier Dix/30 mega-mall In anticipation of Nordstrom's move into Canada next year, to be followed by its lower-priced Nordstrom Rack, Holt Renfrew reacts and jumps on the discount shopping bandwagon. (Source

Sobeys grocery stores warehouse workers end 29-day strike 
Local reports said that after a meeting on March 11, some 428 full- and part-time workers, who are members of the United Food and Commercial Workers Local 175, accepted improvements to the contract that was previously rejected. This spring, the grocery chain has a deal to supply groceries to discount retailer Target, which is opening stores in Canada come March. (Source

Five from Montreal charged with fraud hitting retailers in Newfoundland including Shoppers Drugmart, Sobey's and Lawton's  Five checked into a St. John's hotel on March 1 and later that day police receceived a report of suspicious activity and obtained a search warrant. They recovered more than 300 payment cards, including cards from a variety of local retailers, as well as cards from popular credit card companies. "This is organized crime. The five people that were here, I guess they were an organization unto themselves," said Const. Ken Duff. (Source

Video of security guards accused of excessive force at Chinook Center probed 
Calgary police are now investigating the circumstances around a video posted March 16 on the internet that some say show five security guards using excessive force on a shopper. The situation escalated because a shopper was sitting on an escalator for the ride down. He stood up and got off the escalator, but was asked to leave the mall. The Mall guards reacted. (Source

Police called to West Edmonton Mall; possible man with gun at 2 am this morning. Early reports by mall security Friday morning of a possible man with a gun in the parking lot of the West Edmonton Mall. Surveillance then captured the driver of a vehicle attempting run down a group of pedestrians. Two possible suspects have been arrested, police said they need to sober up before they can be interviewed. (Source

Brazen thief steals a countertop spinner display from a mall jeweler in British Columbia.  The video screen capture is perfectly clear of the suspect in the theft of a jewelry spinning display from the Ryan’s Jewelers in the Maple Ridge Mall. The missing merchandise is valued between $3000 and $4000. (Source

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ORC duo hitting Kroger and Walgreens stores in Fort Wayne, Ind. charged  Busted by police with 24 Axe deodorant products, 19 packs of Febreeze refills, and two 100-ounce bottles of Gain laundry detergent the duo was arrested last month. The two engaged in a pattern of thefts from grocery and drug stores according to court documents. When the pair was stopped Feb. 13 in the McDonald’s lot, they had just left a Walgreens and before that had been in a Kroger where a security employee recognized them as shoplifters. The employee knew they had been banned from Kroger stores, so he flagged down the New Haven officer, court documents stated. The court documents detail eight thefts that occurred between January 2011 and last month at Kroger stores in New Haven and Fort Wayne and at a Walgreens in New Haven. Thanks to Tim Selvia, CFI, Kroger LP for submitting the case. (Source

Another Suspect Charged in Home Depot Shoplifting Ring in Conn. 
West Haven man was arrested on a warrant Tuesday in connection to a series of thefts committed in Home Depot stores across the state, including Fairfield. (Source

Three charged with the theft of over $10,000 in diesel fuel in Illinois. 
Bloomington and Normal, Illinois Police conducted a 3 month investigation resulting in the arrest of three suspects for stealing fuel from gas stations. The suspects were able to alter the pumps so they total amount of fuel appeared to be less than the amount paid for at the pump. (Source

Two arrested in the theft of electronic toothbrush and whitening stripes from Walgreens and Rite Aid in Monroe, CT.  Police in Monroe were involved in a chase of two suspected shoplifters who focused on dental hygiene. The suspects had hit three stores in the area, focused on electronic toothbrushes and whitening stripes. Now, both suspects face third and sixth degree larceny charges as well as auto theft, engaging police in pursuit and reckless operation. Total value of the merchandise is undetermined at this time. (Source

Charlotte area couple stealing Xbox 360’s from seven different Target stores. 
Police believe a couple armed with a showcase key are responsible for stealing Xbox hard drives valued at $129 from seven area Target stores. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

The Georgia Retail Association Loss Prevention Council (GRALPC) and the Georgia Retail Association Organized Retail Crime Alliance (GRAORCA) would like to invite you to attend the -

2013 GRAORCA Retail Crime Conference!

Our annual conference will continue to build on our mission of providing Law Enforcement and Loss Prevention professionals with opportunities to come together for Professional Networking, Training and Information Sharing.

The GRAORCA Retail Crime Conference will be held in downtown Atlanta at AmericasMart, Bldg. 2, 230 Spring Street, Atlanta, GA on May 16th, 2013 from 8:00 am - 5:00 pm. The day includes complimentary lunch and refreshments, as well as a post - conference reception.

We are pleased to announce some exciting changes
for this year’s event!

  •  We are moving within AmericasMart from a 10,000 sq ft space to a 55,000 sq ft. venue.

  •  There is NO CHARGE to register and attend this year’s Conference.

  •  A new format has been designed to include breakout sessions, that the attendee can select.

  •  The list of keynotes & breakout speakers is rapidly growing on relevant industry topics.


The 2013 conference includes a Vendor Trade Show with industry vendors and Community Outreach Organizations. The Vendor Trade show is designed to provide exposure to technologies and community programs that can help both retail and law enforcement organizations positively impact crime.

The Conference is open to all Law Enforcement Professionals, Loss Prevention Professionals, and Retail Owners/Executives and we anticipate POST Certification and CFI credits for attendance.

Topics and Special Guests, scheduled to present:

  •  Mobile POS/Cyber Fraud - Joe LaRocca, Senior Advisor - Retail Partners
  •  ORC “A Gateway Crime” - Denny Dansak, Director of Organized Retail Crime - Kroger
  •  Navigating Complex Investigations with Cellular Technology - Joe Davis, Director of LP Ops/Major Crimes - T-Mobile
  •  Successfully Prosecuting ORC Cases - John Melvin, Cobb County District Attorney’s Office
  •  Gang Impacts on Retail Crime - JGabriel Banks, Fulton County District Attorney’s Office - Gang Unit Plus many other industry speakers and topics of relevance for Law


All attendees must pre-register for the Conference. Space is limited!

To register please go to:

Sponsorship opportunities are available for both retailers and vendors. Click here for information.


Axonify. Read how Pep Boys reduced their shrink by 55% by overhauling their LP awareness program. Download.

Thought Challenge

2013 Thought Challenge

As the judges are still tabulating the results for 2012,
the 2013 Thought Challenge Awards Program is underway.

Being Right

By Greg Waters
District Operations Manager
The Home Depot

About ten years ago, I was assigned as the District Safety Manager for three districts, with a span of 27 stores. Frequently I would partner up with one of the three District Loss Prevention Managers in my market and we would conduct surprise visits at night, testing physical security, alarm procedures, and safety practices. I remember on occasion that both me and my business partner would be unpleasantly surprised with what we would find, walking into a store unannounced at 2 in the morning. I’m sure many safety and loss prevention professionals can relate!

I distinctly recall a conversation I had one evening (or was it morning?), driving back from a rural store. We had three hours in the car to talk over what had just happened. The loss prevention guy was complaining to me about how it was just too easy to gain access to the store, how the store had a lack of controls over the doors, the compactor, etc. I had a moment of clarity, perhaps inspired by sleep deprivation, and I said to him, “You’re right about all of that. But being right doesn’t mean we get to win.”

I have thought about this time and time again in the past ten years. Too often, we are content with being right. We’re right when we identify that a manager isn’t following established procedures. We’re right to illuminate the problem to our business partners who are the “owners” of the business and who are in the chain of command of the offenders. We’re right all along. And yet...and yet...we sometimes get no traction from being right.

The manager who may make a mistake is also right. He or she is right when they feel like they’re doing their best. They’re right when they feel overwhelmed. They feel that they’re right when they can’t be in every place at once and have to take a shortcut to get everything done that their company requires them to do. They’re right when they think that those who wrote the standards don’t have an appreciation for their daily workload.

So who’s really right here?

I propose we quit trying to be right, and start trying to be transformational. Maybe instead of being right, we could listen more. Maybe we could become better coaches and try to help a struggling manager find a way to accomplish their goals without taking shortcuts. Perhaps we could all transition out of an auditor mentality and into a mentor mentality. Maybe then, we would get buy in.

Now please don’t misunderstand. There are still some nonnegotiables. Managers who are unethical or take a shortcut that puts someone’s safety at risk have to be addressed with a very low tolerance for deviating from policy. But we’d be more effective if we backed off of a zero tolerance stance and adopted a stance of allowing people to make honest mistakes. Just possibly, we could make room for those whose motives are sound, but whose environment is less than perfect.

Let’s quit worrying about being right, and start winning. Together. Just a thought.

Submit your Thought Challenge today!

Job Opening




Head of Safety & Loss Confidential London Linkedin
Director FLD LP CVS Caremark California CVS Caremark
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
West LP Director Gap San Francisco, CA Gap Inc.
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Mgr, LP Systems & Awareness Programs OfficeMax Naperville, IL OfficeMax
Director of Security/LP Price Chopper Schenectady, NY Price Chopper
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Global Supply Chain Security Mgr Target Minneapolis, MN Target
Director of LP - East Zone Express New York, NY Express
Director of LP - East Zone Express Miami, FL Express
Director of Safety Confidential Midwest Downing & Downing
Director, DC & Corp Security Sports Authority Englewood, CO Sports Authority
Manager, Shrink Operations Corporate Hoffman Estates, IL Sears Holdings Corp.
Sr Ops Business Analyst - AP Home Depot Atlanta, GA Home Depot
Corp Safety Manager Confidential Mid-Atlantic Downing & Downing
Director 2, LP Specialty Corporate Hoffman Estates, IL Sears Holdings Corp
Sr Dir Corp Investigations Wal-Mart Bentonville, AR Wal-Mart

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




DC - AP Supervisor Home Depot Joliet, IL Home Depot
Dept Mgr Store LP & Safety Lowe's Kingston, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Trevose, PA Lowe's
Dept Mgr Store LP & Safety Lowe's Washington, NC Lowe's
Dept Mgr Store LP & Safety Lowe's Corinth, MS Lowe's
Dept Mgr Store LP & Safety Lowe's Lake Elsinore, CA Lowe's
Dept Mgr Store LP & Safety Lowe's Murrieta, CA Lowe's
Manager, AP Target Minneapolis, MN Target
Asset Protection Mgr Sam's Club Roseville, MI Wal-Mart

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Why "Big Picture Only" Bosses Are the Worst  There is a difference between management and leadership, but focusing on it is dangerous. As guru Warren Bennis famously put it, "Managers are people who do things right and leaders are people who do the right thing." ("Good Boss, Bad Boss")

Is Your Leadership All Sizzle and No Steak?  All sizzle and no steak is not a formula for leadership success. If your organization looks good, but lack substance, then I would submit this unfortunate condition is a reflection of your leadership team. Here are three observations to help you focus on the steak, not the sizzle. (Get your grill out)

What to Do When You Don't Know What to Do  Are you frustrated? We know we are. Most of us prepared hard for the future we expected, and yet things aren't working out as we had planned. All of this is extremely confusing and unsettling. (Act. Learn. Build. Repeat.)

How to Build a Great Team With Imperfect People  We all know what makes a great team: Great people, right? That's true - as long as you define "great" correctly. That's a definition many business owners, and bosses in general, often get wrong. (Who's in your band of misfits?)

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Are you going beyond your job appraisal? Every year, executives face that one moment in time when corporate America tells you how you've done and most live within its boundaries all year long. Exceeding at your job is, by definition, going beyond it and the only way to move up is by doing just that. With increased job scopes and responsibilities, it may seem almost impossible to do except for those who believe anything is possible. Are you going beyond?

Just a thought,
Gus Downing

Gus Downing

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