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ISC West
April 6-8

AFCI Annual Fraud Seminar
April 19

IAFCI Annual One Day Fraud Training
May 3

2017 CNP Expo
May 22-25

Utah ORC Association Impact ORC Conference
May 23

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

ASIS International
63rd Annual Seminar

Sept. 25-28

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Debbie Maples, VP of LP, Gap Inc. Testifies on Capitol Hill

Business Leaders Advocate Empowering Women in the Workplace

(Pictured Far Right in Images Above)
Debbie Maples, VP of Global Loss Prevention & Corporate Security, Gap Inc.

Debbie Maples, VP of Global LP and Corporate Security for Gap Inc., spoke on Capitol Hill Tuesday at a congressional hearing for the Working Group on Women in the 21st Century Workforce, discussing how the private sector is currently empowering women to overcome barriers to success.

Led by Chairwoman U.S. Representative Martha McSally (AZ-02), members heard testimony from policy experts, business leaders and CEOs on the effective practices they have implemented for their female employees, such as increasing workplace flexibility, providing caregiving options, or addressing residual bias.

Gap Inc. became the first Fortune 500 Company to announce that they pay female and male employees equally for equal work in 2014. Debbie Maples, VP of Global Loss Prevention & Corporate Security at Gap, stated, "Gap Inc.'s mission is to advance women in the workplace. We recognize that employees need flexibility to balance work and life responsibilities. Based on our experience with these efforts, the benefits of implementing flexible work programs are undeniable: production turnover dropped by 50%, employee engagement scores improved by 13%, and several hundred thousand dollars in savings were realized by reduced employee turnover costs. At Gap Inc., we know that our business succeeds when everyone has the chance to stand as equals and thrive." house.gov

Watch Debbie's testimony on Capitol Hill here.

Watch Debbie's LPNN episode on Active Shooter Preparedness
Filmed at our "Live in Philly" at NRF Protect 2016 shoot, Debbie spoke about the unique challenges of active shooter events in retail, sharing the current thinking and best practices to ensure your organization and store teams are prepared.

2017 National Retail Security Survey sent to Senior LP Executives Wednesday
Did you get your survey? Help document the industry!

The 2017 NRSS was emailed to Senior LP executives yesterday, according to Dr. Richard Hollinger, who leads the survey at the University of Florida in partnership with the National Retail Federation. Year afer year, the report serves as the industry benchmark for calculating inventory shrink.


NRSS is an invaluable tool for the retail and vendor communities and law enforcement partners, as well as legislative efforts and media awareness campaigns.

If you received a survey, be sure to fill it out today and help document the industry! Stay tuned for a link to the survey in an upcoming Daily. Read last year's NRSS here.

Vector Security® Networks Introduces SiteConnect as the One Source Solution for Bandwidth and Security for North American Multi-Site Businesses
Vector Security Networks®, a division of Vector Security®, Inc., a top 5 integrator of physical security solutions, introduces SiteConnect, a proprietary multi-site commercial solution that combines broadband connectivity and physical security for North American multi-site businesses.

"By bringing together the best in IT and loss prevention services, SiteConnect offers reliability and efficiency in a scalable design...all delivered via a single source," said Michael T. Grady, Executive Vice President, Vector Security Networks. "We couple dependable broadband and LAN/WAN deployment with physical security, including video analytics, to support our customers' critical business applications and business operations." Read more in today's Vendor Spotlight column below.

8 Finalists Announced in RILA's 2017 (R)Tech Asset Protection
Innovation Awards
The Retail Industry Leaders Association (RILA), the trade association for the world's largest and most innovative retail companies, announced eight finalists for the 2017 (R)Tech Asset Protection: Innovation Awards. The Awards serve as a showcase for emerging, game-changing technologies that mitigate total retail loss, as defined in a groundbreaking research report published by RILA last year.

RILA received applications across AP business functions, including Business Intelligence and Analytics, Workplace Safety, Crimes Against Business, and more. Finalists will showcase their cutting-edge technology to a panel of top executives at RILA's 2017 Retail Asset Protection Conference, April 9-12 in New Orleans, where the winners will be announced. Conference attendees will have the chance to meet the finalists, experience their technology, and cast their vote for Retailers' Choice Award.

"The awards are an exciting opportunity to recognize visionary companies that are developing innovative technology to address the industry's biggest challenges," said Lisa LaBruno, RILA's senior vice president of retail operations. "Our retail panel of judges felt that these companies stood apart from the pack, and they should be proud of their designation as leaders in innovation. We're looking forward to crowning a winner in New Orleans."

2017 (R)Tech Asset Protection: Innovation Awards finalists are:

   ● Checkpoint Systems, Inc.
   ● ClickIt Inc.
   ● Digital Safety USA
   ● Lassu, Inc.
   ● Lillii RNB Inc.
   ● LISNR
   ● Profitect
   ● Wal-Mart Stores, Inc.   rila.org

FICO Reports a 70 Percent Rise in Debit Cards Compromised at U.S. ATMs and Merchants in 2016
Hacked Readers increased 30%

Increase follows sharp rise in 2015; consumers should take steps to protect themselves. The number of compromises recorded in 2016 set a new high.

The number of payment cards compromised at U.S. ATMs and merchants monitored by FICO rose 70 percent in 2016, Silicon Valley analytic software firm FICO reported today. The number of hacked card readers at U.S. ATMs, restaurants and merchants rose 30 percent in 2016.

FICO said compromises occurred most often at non-bank ATMs, such as those in convenience stores. About 60% of compromises were at non-bank ATMs, with the rest occurring at bank ATMs or point-of-sale devices, such as card payment machines at retailers. These figures cover only card fraud occurring at physical devices, not online card fraud.

Those non-bank ATMs may represent the majority of cases of compromised debit cards, but it is also clear from FICO's monitoring that card fraud still is happening frequently at retail point-of-sale.

While incidents of debit card fraud continue to increase, it is notable that, as FICO said, the average duration of a incident in which an ATM or POS device is compromise continues to fall, now averaging 11 days. The average number of cards compromised in a single incident also is declining. This could on one hand mean that fraudsters are using better technology that gets them in and out of systems more quickly, and that they are willing to settle for a smaller haul to avoid being detected. However, it also probably indicates that detection methods are improving, and that more retailers and banks are investing in state-of-the-art detection and prevention technologies. retaildive.com
Nine Sears Holdings A/P Associates Receive LP Foundation Scholarships
Sears Holdings, in partnership with the The Loss Prevention Foundation (LPF) today awarded 9 Sears Holdings Asset & Profit Protection Associates scholarships designed to support their career advancement and personal development while working at SHC. Sears Holdings takes great pleasure in every opportunity to invest in the development of their teams.

Scott Glenn, Vice President and CSO noted: "It is a tremendous honor to be able to invest in the future leaders of our industry. The Associates selected for these scholarships are the future of our organization and I am proud of each of them."

Congratulations to the following recipients of the LPCertified (LPC) Scholarships:
• Michelle Bernacki - Market Manager, APP
• Michael DeGrenier - Area Manager, APP
• Thomas Logan - Area Manager, APP
• Kev Mgrdichian - National Manager, APP Learning & Development
• Jennifer Ponicsan - Asset Protection Manager
• Karen Patituce - Market Manager, APP
• Frank Benesz - National Manager, APP Learning & Development
• Lucio Amicci - Zone Manager, APP
• Brandy Albano - Asset Protection Manager yourlpf.org
5 of the Worst Criminals in Food History
From maple syrup fraudsters to The Codfather

The details of one seafood kingpin's story are enough for an episode of The Sopranos: Federal agents disguised themselves as Russians and busted fisherman Carlos Rafael for a laundry list of crimes, including mislabeling his catch and selling thousands of pounds of fish under-the-table to a dealer in New York City.

For our latest episode of Bite, our food politics podcast, we talked to journalist Ben Goldfarb about his recent Mother Jones feature about this fish tycoon, known as "The Codfather." The interview with Goldfarb begins at 1:24.

Rafael currently faces 24 counts of fraud and is due in court May 30th. He joins a long line of food criminals, including:

Sticky Fingers
At $1,300 a barrel, maple syrup was about 26 times more valuable than crude oil last year. In what became known as the Great Maple Syrup Robbery, 540,000 gallons of syrup-worth roughly $13.4 million-were stolen from the Federation of Quebec Maple Syrup Producers in 2012. According to prosecutors, writes Vanity Fair: "The gang would truck barrels out of the Reserve to a sugar shack where they would siphon the syrup in the way you siphon gasoline from a semi, feeding it, a cask at a time, into their own ramshackle barrels and then re-filling the originals with water." The heist was discovered when an inventory check revealed the water. Richard Vallières, one of the ringleaders, was found guilty in November of theft, fraud, and trafficking stolen goods; he reportedly claimed he was forced to commit the crime under a death threat.   motherjones.com

Read full article here

Federal Judge Rules Can't Use I-9's for Criminal Prosecution for ID Theft or Forgery
Cutting Down on Workplace Raids Bolstered by I-9's

An Arizona federal judge has permanently barred the Maricopa County Sheriff's Office from using documents submitted by employees solely for use in I-9 employment authorization checks to conduct criminal prosecutions for identity theft or forgery under two state laws.

"Congress clearly and manifestly intended to prohibit the use of the Form I-9, documents attached to the Form I-9, and documents submitted as part of the I-9 employment verification process ... for state law enforcement purposes," the order said.

The ruling will be significant in cutting down on workplace raids that were bolstered by the I-9 paper trail.  law360.com

Proposed Class Not Tailored In T.J. Maxx Wage Deal: Judge
A California federal judge refused Tuesday to give the first stamp of approval to a proposed $8.5 million deal resolving claims T.J. Maxx failed to give 83,000 workers meal breaks or pay them for time spent waiting for managers to close up shop, saying the settlement didn't outline a common class. "The Settlement does not distinguish between class members' positions." law360.com

Kohl's Accused Of Shorting Workers On Wages And OT
slapped with a putative class action in Los Angeles County Superior Court on Tuesday alleging that the department store's hourly workers in California are shorted on wages and overtime. law360.com

Chipotle defeats U.S. class action lawsuit on overtime pay
A federal judge on Wednesday granted a bid by Chipotle Mexican Grill Inc to undo a class action lawsuit by manager trainees in six states who say they were unlawfully denied overtime pay. U.S. District Judge Andrew Carter in Manhattan said the former Chipotle "apprentices" from New York, Illinois and four other states had varying duties depending on where they worked and could not show they were all eligible for overtime pay.

The plaintiffs in the 2012 lawsuit said that when they worked in the temporary, salaried positions training to manage new restaurants, they often performed basic tasks that could be assigned to hourly workers. That entitled them to overtime pay under state wage laws, the workers said. reuters.com

Gold's Gym LP Update:  Hires Mike Nagyhazy, LP executive Consulting, LLC  
And contributing writer for the Daily, to develop LP Program

As a consultant with Gold's Gym, Mike is working on building their LP dept. and program.  They are, in fact, going with two Regional LP & Safety Directors that will oversee LP in the company's 150 corporate-operated gyms. Read Mike's Op/Ed Series "Roadmap for New LP Executives" here. lpexecutiveconsulting.com

Port of Mobile, AL: Walmart to invest $135M in Alabama Import Distribution Center

Bass Pro - Cabela's Merger May Be Saved by White Knight Bank

Ollie's Bargain Outlet to open 33 to 35 stores in 2017

Kroger is stealing Whole Foods customers hand over fist

Columbus, OH: IKEA Completes One of Ohio's Largest Rooftop Solar Arrays on Future IKEA Columbus, Opening Summer 2017 as 2nd in the State

RLPSA Releases 2017 Conference Agenda - Read Here

Quarterly Store Sales Results
lululemon Q4 comp's up 8%, net revenue up 12%, full yr comp's up 6%, net revenue up 14%
Ollie's Bargain Outlet Q4 comp's up 2%, net sales up 16.4%, full yr comp's up 3.2%, net sales up 16.8%



Deadline is Tomorrow!

Vector Security Networks Accepting Applications for 2017 LPF Scholarships

Each year, Vector Security grants a number of LPQ and LPC scholarships to the public. Worthy candidates for the scholarships have shown a dedication to a long-term career in North American retail loss prevention and a willingness to commit themselves to continuing their education.

The goal of the LPF Scholarship Program is to provide LPQ & LPC scholarships to well-deserving, loss prevention staff members and new entries to the retail LP industry. The scholarships fund the cost of course materials and exams related to obtaining certification from the LPF. Vector Security has awarded 184 scholarships totaling $189,345 since the program began. Detailed information can be found at https://www.vectorsecurity.com/loss-prevention-foundation-scholarship.

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

Vector Security® Networks Introduces SiteConnect as the One Source Solution for Bandwidth and Security for North American Multi-Site Businesses

Solution Offers Reliable, Scalable Design Delivered via a Single Point of Contact

PITTSBURGH, March 30, 2017 - Vector Security Networks®, a division of Vector Security®, Inc., a top 5 integrator of physical security solutions, introduces SiteConnect, a proprietary multi-site commercial solution that combines broadband connectivity and physical security for North American multi-site businesses.

"By bringing together the best in IT and loss prevention services, SiteConnect offers reliability and efficiency in a scalable design...all delivered via a single source," said Michael T. Grady, Executive Vice President, Vector Security Networks. "We couple dependable broadband and LAN/WAN deployment with physical security, including video analytics, to support our customers' critical business applications and business operations."

"SiteConnect is designed to help multi-site businesses across North America operate more efficiently by offering quality and flexibility at a lower cost of ownership; extract insights through connected solutions, physical security, and data analytics that provide business intelligence; and provide superior customer experiences supported by broadband-based network and mobile solutions," said John Taggart, Vice President, Vector Security Networks.

The announcement comes on the heels of a rebranding effort that brings together Vector Security's National Accounts Division (NAD) and their wholly-owned subsidiary, Industry Retail Group (IRG) under the banner of Vector Security Networks, the single source solution for managed network services and physical security serving multi-site businesses across North America.

Read full press release here.


#6 - Security Guards - 84% probability of being replaced by robots
The 12 jobs most at risk of being replaced by robots

With #4 - Retail Salespersons with a 92% probability
Robots and "smart" computers could replace up to half the US workforce within the next decade or two, according to an Oxford University study from 2013.

Here are the jobs that are most at risk, based on the study. businessinsider.com

Target Consumers Say $10M Data Breach Deal Fair For All
Target Most Appoint High-Level CISO

A group of Target customers on Monday shot back at concerns the Eighth Circuit raised over the adequacy of a $10 million class action settlement that resolved claims over the retailer's 2013 data breach, telling a Minnesota federal court that the pact was fair to consumers who hadn't yet suffered losses.

The settlement, which drew just 11 objections out of approximately 61 million people given direct notice of the deal, allows consumers who can document their losses to be eligible for up to $10,000. Those consumers without documentation of their losses will be entitled to an equal amount of the remainder of the settlement fund after service payments to the lead plaintiffs and approved documentary support claims have been paid.

The pact also requires Target to provide security training to its employees and devote more effort to better safeguarding the customer data it possesses, by taking measures such as appointing a high-level executive as chief information security officer and maintaining a written information security program, as well as a process to monitor for information security events and to respond to any such events determined to present a threat. law360.com

The future of IoT: Taming security's wild west
How the Security Systems Industry Views IoT

A lot is being done when it comes to ensuring that IoT devices are cybersecure, integrated and valuable to end users. Five panelists at a TechSec Solutions session explored exactly what the industry is doing to rein in the technology.

The Internet of Things is a broad [term]," Dorrier Coleman, co-founder and CTO of TEQ Charging, said. "The internet of things is any embedded device that wants to talk to something else, and that's going to become so broad that it'll almost be meaningless."

For Neil Lakomiak, director of business development and innovation with UL, "It's connecting components, connecting products, connecting systems together, sharing data-and it isn't new. It's been going on for quite a long time ... we're just seeing a lot more of it now." Aspects of IoT, such as computing power and memory, are more inexpensive and available, and it's becoming more scalable with the cloud.

Software is becoming more prominent in hardware, Lakomiak noted. "We evaluate products and systems for safety, performance and reliability. When software becomes the more predominant aspect of these products, it's something we're going to be paying much more attention to and setting our own standards and programs as a result." securitysystemsnews.com

Insider Threat Fear Greater Than Ever, Survey Shows
More than half of security pros say insider threat incidents have become more frequent in the past 12 months.

Despite continued spending on security measures for controlling and monitoring access to sensitive data, more organizations than ever feel vulnerable to breaches caused by insiders with legitimate access to enterprise systems. darkreading.com

To Gain Influence, CISOs Must Get Security's Human Element Right
It can be tempting for CISOs to look to the latest technology as a cure-all for securing their organizations.

CISOs should be careful not to overlook basic fundamentals around how their employees behave and interact with the organization's data and technology. The more access to sensitive data that an employee has, the easier it is for cybercriminals to obtain a company's critical assets, if they successfully target their credentials. CISOs need to cast a wider net around who they're protecting and tailor their security plans to the way the business operates. Although it's not a quick-fix, focusing on employees can have a significant impact on a CISO's success and help limited budgets go further.

Here are four recommendations for CISOs looking to increase their influence and direct security efforts where they have the greatest effect.

1. Protect employees who have the keys to the kingdom.

2. Be aware that others besides the senior leadership team have the keys to the kingdom.

3. Deepen your search for critical data that those with authority can access.

4. Leverage other stakeholders in your organization to be your advocates.

If CISOs don't know how their employees are using and abusing data, information, and technology, they won't be effective at protecting critical assets and high-value employees. darkreading.com

New York data breaches up 60% last year
New York reported a record high number of breaches last year, just after a new set of cybersecurity regulations went into effect in the state.

"In 2016, New Yorkers were the victims of one of the highest data exposure rates in our state's history," said Attorney General Eric Schneiderman in a statement released last week. "The total annual number of reported security breaches increased by 60% and the number of exposed personal records tripled."

According to the report, the stolen data consisted overwhelmingly of Social Security numbers and financial account information, and hacking was the leading cause of the breaches. The 1,300 breaches involved the private data of 1.6 million state residents, and 81 percent of the breaches involved the loss of Social Security numbers or financial information. csoonline.com

Robot Greets & Seats You at Pizza Hut
In a Decade, Many Fast-Food Restaurants Will Be Automated, Says Yum Brands CEO

AI, robots and automation could replace humans in the food services industry "by the mid [2020s]," Yum Brands CEO Greg Creed told CNBC on Tuesday. restaurantnews.com

Scammers scare iPhone users into paying to unlock not-really-locked Safari


Steve Sell

Quick Take #11

Stuart Seidel and
Andy Gilbert

Quick Take #12

Coming Next:
LP & Industry Leaders

Building Effective & Inclusive LP Teams - Kevin Colman, Macy's

LP Technology's Store of the Future
LP's Technology Journey & Reaching Omni LP?

Joe Coll & Steve Boarman, Macy's

See more videos

View episode release schedule


Check out the Daily's Exclusive 2016 Reports

2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 

2016 report coming in the Daily.

A better choice for retailers

With the growing problem of identity theft, data breaches and compromised networks, retailers have never faced a more daunting security landscape. Protection 1 has the breadth and depth of experience along with the latest technology that can serve retailers' needs ranging from burglary protection and fire monitoring to access control and state-of-the-art event triggered video solutions and, most recently, network security. Jim Shepherd, National Accounts Manager for Protection 1, talks about the retail trends he's seeing from the frontlines and how the explosion of IP-enabled devices and the Internet of Things are creating new security concerns.

Quick Take #13

As we reach the halfway point of our Live Digital Conference, Amber and Joe recap the great lineup of LP solution providers we heard from earlier and the impressive slate of retailers and LP industry leaders to come on the schedule. Stay tuned!

Solution Providers: Have a video or commercial you want to publish? Contact us

Fraud focus: The shape of online threats to come
Online retailers are already well aware of the existing threats to their customers' private data and their own networks-but executives at last month's RSA Conference in San Francisco offered a peek at the emerging threats that are increasingly affecting internet shopping and internet retailers.

"We're dealing with a growing problem in need of new solutions," Microsoft's Smith said about mounting cybersecurity concerns, during his opening keynote speech. "This is a different kind of battlefield than we have ever seen before."

Indeed, virtually all the presenters and many attendees at the RSA cybersecurity event spoke passionately about the need to stem the growing tide of online hacks and breaches, as increasingly sophisticated cybercrime rings, terrorist organizations and even nation-states use the same technologies that are enabling broader and better internet use for their own nefarious purposes.

Online retailers represent a sizable and appealing target for popular ransomware scams-where hackers gain control of and encrypt a company's data or systems and hold it hostage to extort money. In fact, researchers last year found that cyber-criminals had developed a specific type of ransomware, dubbed "KimcilWare," that was aimed specifically at 200,000 sites using the Magento Inc. e-commerce platform.

Why online retail? With e-commerce sales projected to rise to an eye-popping $3.5 trillion globally within the next five years, according to a March 2016 report from the Aite Group, "the risk/reward ratio is substantial. Cybercriminals follow the money wherever it goes."

Another emerging concern for internet retailers is the threat of account takeover as a result of password breaches, according to "Web Threat Detection Trends in E-Commerce: A Guide to Improve Fraud Detection and Investigation," an RSA Security report released at the conference. More than three billion user accounts across many popular websites were compromised last year, the report found. And, with the practice of password reuse so common among online customers, online stores are open to the risk of credential replay attacks that result in fraud, research found.

In the face of overwhelming odds and new tools that widen the potential attack vectors and make breaches easier to perpetrate, experts say online retailers can take steps to mitigate their risk of attack, and the impact of these attacks when they happen. One tool that internet retailers may want to consider for their own cybersecurity arsenal is the nascent arena of web behavior analytics, according to RSA Security. digitalcommerce360.com

Fraud focus: Consumers try to be more careful
While U.S. online shoppers buy frequently and widely via the web, they are aware that online shopping has risks, according to a new exclusive survey of 2,815 U.S. consumers, conducted by Internet Retailer and Bizrate Insights.

When asked how reports of thefts or breaches involving personal information and credit card numbers have influenced how they buy things online, most of the consumers surveyed say they are trying to be more careful.

Specifically, 21.6% say they look for security indicators on a website, such as https: or various security seals; 25.3% are more carefully checking credit and debit card statements; and 23.7% only shop online with retailers they know. Only 1.3% of those surveyed say fear of data breached has caused them to stop shopping online, while 22.9% say data breaches have had no impact on their online shopping behavior. digitalcommerce360.com

Marana, AZ: Thieves turn to apps to sell stolen merchandise
Expensive merchandise from local stores has shown up on phone apps, helping the Marana Police Department track down the thieves. Thieves have posted merchandise for sale on the apps and anyone with that app can purchase the stolen product from them. Detective Mike Torres has joined five law enforcement agencies as part of the coalition against retail theft. According to officials, shoplifters have also cost Pima County nearly 6 million dollars. kvoa.com

Highland, CA: Search is on for three men who lifted baby formula from WIC store
The three armed men backed a red Escalade in to the parking lot of the Smart Start WIC Store, according to a San Bernardino County Sheriff's news release. Two of the men went inside the store, and the driver stayed in the running vehicle. The men then grabbed several cases of Enfamil powdered baby formula from a display, officials said. One of the men walked behind the counter and took the clerk's purse, which investigators said contained money and jewelry. sbsun.com

Concord, CA: Walgreens employee fought back against two women stealing $1,000 of cosmetics
The suspects entered a Walgreens around 2:30 p.m. on Sunday and were seen concealing various cosmetics in their bags and purses. The cosmetics were valued at $1,000. A female employee tried to prevent them from leaving the store and one of the women shoved her in the attempt to get away, police said. She wasn't injured. Thieves have also taken to apps like "Let Go" and "Offer Up" to sell the stolen merchandise. According to Detective Torres, the most popular items that show up are, "TV's, drills, baby formula, razors and teeth whitening stops, things that can be turned over really quick for a profit." eastbaytimes.com

Leicester, MA: Man used BB gun, fake badge to pose as cop and steal merchandise from Walmart
The man fled a Walmart store with nearly $700 worth of merchandise after telling the store's loss prevention officer that he was a special state police investigator and showing a badge. The man, later identified as Kevin Whitney, was charged with shoplifting, impersonating a police officer, carrying a dangerous weapon and witness intimidation. masslive.com

Dublin, Ireland: Organized crime gangs 'flying in to steal iPhones'
Organized crime gangs are flying into Ireland in order to carry out weekend raids on stores selling smartphones, a retail body has said. Retail Excellence, which represents more than 1,600 companies across the country, told TDs and Senators at a crime briefing in Leinster House criminals are targeting Dublin for weekend theft sprees to steal thousands of euro worth of iPhones, before leaving the country undetected. irishexaminer.com

Livonia, MI: $5,000 worth of reptiles stolen from Exotic Pet Shop

Clifton Park, NY: Woman arrested after multiple thefts at Boscov's and Marshalls

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Shootings & Stabbings

Update: Marysville, WA: 3 arrested in last Friday's shooting outside Albertson's
Officers were called to the Albertson's parking lot at 4 a.m. Friday to find a 20-year-old man who had been shot multiple times while standing outside a suspect's vehicle as he talked to a group of people. He was shot as the vehicle sped away. The shooting victim is recovering from his injuries and is expected to survive. kiro7.com

Fresno, CA: Charges Dropped Against 99 Cent Store Stabbing Suspect, Security Video Released
A Fresno man who was accused of allegedly stabbing a 99 Cent Store clerk has been cleared of all charges. The alleged crime happened in 2015 at the store on First and McKinley. A year and a half after being charged with assaulting and stabbing a 99 Cent Store employee, what 19 year old Joe Razo has been saying all along is now confirmed by both the courts and video evidence. That video has since been shown to the district attorney's office, and Razo's case has been dismissed. The video shows the security guard going into the back of the store and getting another employee. Razo says a verbal confrontation ensues and the men are ordered out of the building. You can see all three of them walking out as the store employee follows close behind. As soon as they step outside, the employee stabs Razo six times with a box cutter. Razo is now suing the 99 Cent Store, along with the employee and security guard who were involved in the incident. yourcentralvalley.com

Robberies & Thefts

Baytown, TX: Pit bull attacks officer during attempted Dollar General robbery
A Baytown police officer who was attempting to stop a robbery at a Dollar General on Wednesday was attacked by a pit bull, police said. Lt. Steve Dorris of Baytown Police said the officer responded just after noon to reports of an attempted theft in the 400 block of Alexander and found the suspect assaulting an employee in the parking lot. The officer was attempting to arrest the man when a pit bull with him attacked the officer, officials said. The officer shot and killed the dog and the suspect was arrested, Dorris said. Officials said the officer was taken to a hospital with serious arm injuries. click2houston.com

Helena, MT: Walmart shoplifter steals a hatchet, and then waves it at employees to escape
Shay Howey has been charged with robbery and probation violation in Helena. Police were dispatched to Walmart on Tuesday for a report of a theft. The suspect - later identified as Howey - allegedly stole several items, including a hatchet-style ax. As the suspect was leaving the store, he reportedly waved the hatchet in the air and in the direction of store employees. At the time of his arrest, Howey was on probation. ktvh.com

Oconomowoc, WI: Former Brink's employee under investigation
in the theft of $39,000

Police are investigating a theft linked to a former Brink's employee of more than $16,000 from a Kwik Trip ATM. Another Brink's employee met with Oconomowoc police on March 17 to report the theft, which a company investigation determined was committed by a former employee. Brink's handles security for the ATM. The man, who lives in Ixonia, has not been charged. The employee told police that $16,420 was stolen from the ATM at Kwik Trip on Aug. 31, five days after the suspected thief was fired from the company. The man is also a suspect in the theft of about $23,000 from another ATM in another jurisdiction. lakecountrynow.com

Dekalb County, GA: Notorious jewel thief, Doris Payne, pleads guilty shoplifting
Doris Payne, the international jewel thief, appeared in a DeKalb County courtroom, Wednesday afternoon. Payne, 86, pleaded guilty to felony shoplifting in connection to an incident that occurred at Saks Fifth Avenue in Phipps Plaza October 2015. Payne was accused of stealing a $2,000 necklace.

A judge sentenced Payne to four months house arrest and 30 days in jail. Payne was arrested at her home March 13 for failure to appear for an arraignment seven days prior. Her lawyer told the judge she had some health problems but the judge still issued a warrant for her arrest. Payne has been banned from any Von Mahr store anywhere and she will no longer be allowed in any DeKalb County mall. cbs46.com

Minot, ND: Former Herberger's employee sentenced for stealing $2,200 in cash; will serve 15 days

West Monroe, LA: Johnny's Pizza Employee Accused of Stealing More Than $50,000

Tyler, TX: Tyler Police are working on identifying three men who stole nearly $10,000 worth of laptop

Aberdeen, NJ: Super Buy Rite Liquor store employee arrested for theft of over $5,000 in lottery tickets

Merrillville, IN: Shoplifter strips clothing, bites officer in Meijer theft

Skimming Thefts

Romanian Pleads Guilty in $39K ATM Skimming Conspiracy
A Romanian citizen pleaded guilty today to a scheme to defraud customers of Bank of America and PNC Bank through conduct known as "ATM skimming."

Marin and his co-conspirators used more than 10 ATM cards to conduct cash withdrawals in New Jersey, withdrawing tens of thousands of dollars, $39,140 of which was personally atrributable to Marin. americansecuritytoday.com

Lafayette, LA: LDWF says one skimmer was found in Carencro, four in Opelousas between February and March, and two last month in Avoyelles Parish in Bunkie
The other skimmers were located in Calcasieu, Jefferson, Vernon and Washington Parishes. klfy.com

Las Vegas, NV: Law Enforcement warn of creative new credit card fraud

Willimantic, CT: Skimming Device Found In ATM

Jefferson County, CO: The Sheriff's Office has seen an increase in skimming from gas pumps in the southern part of the county

Bedford County, VA: Device was attached to the card reader on Pump 6 at Two-Way Market, U.S. 41A North

Jim Thorpe, PA: Skimming device found on ATM


Pooler, GA: Wal-Mart evacuated after fire intentionally set in aisle
Fire officials were called to the scene about 5 p.m. at Walmart after an unknown suspect started a fire inside. A suspect has not yet been identified or arrested. savannahnow.com

Cleveland, OK: Palace Drug Store destroyed by fire; suspects started blaze to cover drug theft

BP/7-Eleven - Brooklyn, OH - Robbery/ ATM
Bait & Tackle - Santee, CA - Burglary
Check Cashing Place - San Diego, CA - Armed Robbery
Circle K - West Palm Beach, FL - Armed Robbery
Circle K - Dummerston, VT - Burglary
Dollar General - Killeen, TX - Armed Robbery
Dollar General - Baytown, TX - Robbery
Family Dollar - Lehigh Acres, FL - Robbery
Family Dollar - Clovis, NM - Armed Robbery
GameStop - Memphis, TN - Robbery
Hatfield Pizzeria - Hatfield, PA - Burglary
K&L Beauty Supply - Detroit, MI - Armed Robbery
McDonald's - Laconia, NH - Armed Robbery
Palace Drugs - Cleveland, OK - Burglary/ Arson
S&V Liquors - Fort Wayne, IN - Armed Robbery
Simply Mac - Tyler, TX - Robbery
Smart Start WIC - Highland, CA - Armed Robbery
Sprint - Salt Lake City, UT - Armed Robbery
Stingers Exotics - Livonia, MI - Burglary
Stripes - Mission, TX - Armed Robbery
United Dairy Farmer - Dayton, OH - Armed Robbery
Vape Shop - Lakewood, CO - Burglary
Walmart - Helena, MT - Armed Robbery
7-Eleven - Wilmington, DE - Armed Robbery


Daily Totals:
18 robberies
6 burglaries
0 shootings
0 killed

None to report.

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As a "service provider" one must always remember the golden rule, that the customer is always right. Now, we all know that isn't the case, but if we approach it that way the barriers or silos tend to disappear. At the end of the day, Loss Prevention is a service and, as such, we have internal and external customers. Those customers deserve best in class service and it's a wise person that always aims at delivering such service that the customers become Raving Fans, which is probably the simplest and most profound business book I've ever read by Ken Blanchard. Pick up a copy. It only takes 2 hours to read and just might change your perspective on creating "Raving Fans." Because those Fans can have an impact on your career long term, I assure you!

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