Bryan Shepherd was promoted
to Vice President of Loss Prevention for Lids, a
division of Genesco. Bryan
was previously the Senior Director of LP for Lids.
Robert Mirakaj was
promoted to Senior Regional Loss Prevention Manager
for Gap Specialty. Robert
joined Gap Inc. in 2007 as a DLPM for Banana
Republic in New York. In 2010, he was promoted to
RLPM for Gap Specialty for the New York Region.
Robert is a graduate of Boston’s Northeastern
University College of Criminal Justice. Prior to
joining Gap Inc., he served the U.S. Dept. of
Defense overseas in Kosovo as a civilian contractor
and then held various LP positions within the Macy’s
Herald Square Flagship store. Congratulations Robert!
Glassdoor's Top 6 Highest Rated Retail CEO's
Jeff Bezos, Amazon, Blake Nordstrom, Nordstrom, Glenn
Murphy, The Gap, Frank Blake, The Home Depot, Sharon
Turney, Victoria’s Secret, Ed Crenshaw, Publix. Great
read about how employees rate the success of their
CEO's. “While anyone can assume a position in
leadership, not everyone garners their employees’
support for how they lead the company,” said Robert
Hohman, Glassdoor CEO and co-founder. “The CEOs who are
most successful in gaining employee approval are those
who paint a clear vision of what the company is setting
out to achieve and how it’s going to get there. To be
recognized by your employees as a strong leader also
comes as a result of having a solid company culture that
helps employees foster the skills necessary to move
business forward and meet the needs of customers.”
7 Ways Mobile Commerce Will Change Retail
As the online and offline worlds converge, mobile
commerce has the potential to eclipse desktop-based
ecommerce and, perhaps, even replace a significant
portion of traditional retail shopping. Mobile-driven
online sales in the U.S. are expected to reach $2.12
billion in 2013 and explode to about $62.2 billion in
the next three years, according to an eMarketer report.
With such phenomenal growth, some change is bound to
come. New Payment Services Will Emerge - Payment
solutions like PayPal, Amazon Payments, or similar — and
digital wallets like Google Wallet — will continue to
grow and improve, offering mobile shoppers the option to
pay with a single tap. Other new payment systems,
including some from mobile service providers, will also
The Best Sales Associate for a Retail Brand? Educated...
"You train animals ... but you educate people.” You have
to start with selecting people who have certain
personality traits. Our absorption with social media
these days is often a cop-out in one respect. Something
far more fundamental is involved: Do sales associates
genuinely like people? Do they want to know about
people? Are they thoughtfully interested in how their
customers behave as people? A great conversation with
the former Macy's West division CEO Robert Mettler.
As teens abandon malls, trendy retailers lose their cool
Enclosed mall traffic was down 1.1% last year compared
with 2011, according to retail researcher ShopperTrak.
Malls have been on the wane for years, as shoppers turn
to e-commerce, which is easier, and outlets, which are
cheaper. But retailers that cater to teens are
especially vulnerable since their customers surf social
media websites more than they hang out in malls. In
addition, the teen population is contracting—the number
of 15- to 19-year-olds in the U.S. in 2011 was 20.9
million, a 2% drop from 2008, according to the U.S.
Census Bureau. With a shrinking shopper base, the only
way for retailers to get ahead is by stealing market
Operation "Pandora-Storm" shuts down global credit card
The organized crime group stole credit and debit card
details and PIN codes by manipulating point-of-sale
(POS) terminals in big shopping centers across Europe
using sophisticated methods, the European law
enforcement agency said last Thursday in a press
release. Members of the group used the stolen data to
create counterfeit payment cards that were then used for
illegal transactions outside of Europe, in countries
like the U.S., Argentina, Colombia, the Dominican
Republic, Japan, Mexico, South Korea, Sri Lanka and
Thailand. The credit card fraud network was primarily
controlled from Romania and affected around 36,000 card
holders from 16 European countries, according to
Europol. In addition to physically manipulating POS
terminals and rigging them with rogue credit card
readers, the group also used malicious software
developed for such systems and engaged in online fraud
activities, the agency said. (Source
8 p.m. shooting Saturday outside Toronto Mall leaves one
dead another injured
Det. Rob North spoke with media on Sunday afternoon,
saying that police had identified the man killed in the
shooting outside the Yorkdale Shopping Centre the night
before. Hours after the shooting occurred, North had
told reporters that police were seeking "five or six
suspects" in connection with the shooting. At one point,
all the mall exits were closed and hundreds of people
were forced to remain inside the mall.
ad mistakenly marks down gold and silver necklace from
$1500 to $47. “Super
Buy” was the heading that caught so many shoppers’ eyes
as they flocked to Macy’s; the actual price was supposed
to read $479. Macy’s honored the sale price until the
mistake was caught later in the day.
Four people were hurt Sunday when a driver crashed his
car into a Walmart and then assaulted customers inside.
The man hit two cars in the
parking lot at about 11:15 a.m. with his red sedan then
crashed through the storefront near the pharmacy and
collided with a display before stopping. The
unidentified driver then got out of his car and used a
blunt object to attack people. Investigators have not
determined how fast the driver was going at the time of
the crash but the car went about 20 feet into the
Wal-Mart Supercenter that had about 70 people inside.
One person suffered serious injuries, three others,
including a Walmart employee had non life threatening
people shot at Pennsylvania Shopping Center.
Police said three people, all innocent bystanders, got
shot when two gunmen fired wildly outside the busy
shopping center in Edgewood, shattering storefront glass
and at least one vehicle window as panicked shoppers
screamed and ran for their lives about 4:30 p.m.
Saturday. The shopping center’s Foot Locker, Villa and
Dollar Tree suffered damages from the shooting. Dozens
of law enforcement officers combed the area surrounding
the shopping center but did not find the gunmen, who
fled on foot. All three victims are expected to make a
full recovery. (Source
Pawn Shop in Redding, Cal. busted for receiving
stolen property; 18 transactions of ‘new in box’
merchandise from Target and Walmart.
Police are saying the pawn
shop gave the thieves $4000 for the 18 transactions of
electronics merchandise, no indication of what the
retail value was. The merchandise believed to be stolen
from the Target and Walmart stores in Redding included,
flat screen televisions, DVD / blu-ray players and game
Lincoln woman sentenced for sending son to shoplift.
Lincoln woman has been sentenced to six months in jail
for sending her 11-year-old son into a local store to
shoplift, then abandoning the boy in the store's parking
lot. Batrina Perez, 31, was sentenced Friday.
Prosecutors said Perez gave her son a list of food to
steal and sent him into a local grocery store. Store
security stopped the boy when he wheeled a grocery cart
full of $200 worth of food outside the store without
Couple steals $400,000 in diamonds from a
store in Sydney, Australia. Police are searching for a
couple following the theft of $400,000 worth of diamonds
from a jeweler in Castlereagh Street, Sydney. Police say
the pair was shown a number of pieces on Tuesday. It's
alleged that, while no one was looking, the man entered
a workshop area and stole a number of rare high-quality
diamonds. The couple left the shop a short time later
while the theft was noticed only the following day.
investigate West Hartford jewelry store robbery.
Police are investigating after a Kane Street jewelry
store was robbed at gunpoint Saturday night. Police
responded to Solid Gold Jewelry at 8:12 p.m. on the
report of an armed robbery. Three individuals entered
the store, stole numerous gold chains and fled, police
said. One shot was fired during the robbery but no
injuries were reported. (Source
Thwarted armed robber suffers heart attack during
jewelry store smash-and-grab in Oxford, England. Workers
and shoppers tackled the man who suffered the heart
attack. His accomplice is on the run. A would-be robber
suffered a "life-threatening" heart attack while he and
his accomplice smashed the windows of a jewelry store
Wounded vet says he was kicked out of Tennessee
mall for using Segway. An Army veteran who was left
unable to walk for extended periods after being wounded
in Afghanistan says he was kicked out of a Tennessee
mall for riding his Segway. Master Sgt. Michael Trost
said he was riding the personal transport device through
Foothills Mall in Maryville when a security guard told
him to leave. Trost told him it was an ADA, or a
handicap piece of equipment. A representative from the
mall said that disabled people are allowed to use
Segways in the shopping center as long as they are
operated in a "safe manner"; the mall security guard
told Trost he was speeding. (Source
caught after armed robbery of a Walgreens
following a 100-mph chase.
A Washington man who allegedly robbed a Missoula,
and led police and sheriff officers on a high-speed
chase in his Lexus, was behind bars early Saturday
morning. Michael Scott Burke, 31, was apprehended
without incident, he now faces felony charges of armed
robbery, criminal endangerment and criminal possession
of dangerous opiates, and a misdemeanor charge of
fleeing from peace officers. City of Missoula Police
were assisted by Missoula and Lake County deputies in
the pursuit and stop of the suspect’s vehicle.
Huntsville police charge two with robbery
after incident at Walmart.
Two people were arrested and charged with third-degree
robbery after an incident at the Sparkman Drive Walmart
on Saturday. The store's loss prevention told police at
about 7:30 p.m. they were in the process of detaining
Carol Trippe for possible shoplifting when Dyerius Moore
assaulted both store officers in an attempt to free
Trippe. The store officers were able to detain both
suspects until police could arrive and take them
into custody. There were no injuries reported.
Yuma, Arizona Police arrest three suspects in Food City
robbery; suspects used pepper spray on employee.
Yuma police say four suspects pepper sprayed employees
of Food City Saturday evening in an attempted
shoplifting incident. Police say four male suspects
tried to shoplift, and when employees confronted them,
the suspects pepper sprayed the store employees. The
suspects got away in a vehicle, but police found three
of the suspects a short time later. Sunday in court, the
three men were charged with aggravated robbery and
aggravated assault with a deadly weapon.
Last week's most popular news article --
Jerry Biggs, Director ORC Division at Walgreens, with
ABC News on Organize Retail Crime.
ABC Nightline Reporter travels with Jerry Biggs,
Director ORC Division of Walgreens to the underworld of
organized retail crime.
Please note the corrected link to the
following article published last week.
GameStop sales forecast slashed; customers waiting for
the newest technology.
Microsoft which launched its Xbox 360 in 2005, may
release the next version late this year. Sony Corp. has
announced a similar release date for its next
PlayStation, last completely refreshed in 2006. This
hiatus between console generations has been painfully
long versus prior cycles. Last month, U.S. retail sales
of videogame hardware and software were down 25% from a
year earlier. (Source