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Building Effective & Inclusive LP Teams
Kevin Colman, Macy's


Quick Take #15


LP Technology's Store of the Future
Joe Coll and Steve Boarman, Macy's


Quick Take #16

Coming Next:

Delivering LP Services in Different Brands
Mark Stinde, 7-Eleven

The Changing Faces of Violence
David Johnston, Dunkin' Brands & Van Carney, Domino's

See more videos

View episode release schedule










Check out the Daily's Exclusive 2016 Reports


2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 







 




































2016 report coming in the Daily.



























   

Johnson Controls Appoints New Global VP, GM of Security Products
Johnson Controls has announced that David Grinstead has been named Vice President and General Manager, Global Security Products, a newly created position within Johnson Controls, to oversee all of the company's security products operations.

Grinstead leads Global Security Product's operations, and will be responsible for the organization's sales, marketing, product management, innovation, engineering and operations, which includes nearly 3,000 employees. In his new role, Grinstead will lead and direct technology leadership growth in such market categories as access control, video surveillance and intrusion and helping to accelerate these offerings from a security perspective as part of the overall building management solution.

Grinstead most recently served as Vice President, Global Sales, Tyco Security Products, for 10 years, where he managed the global sales forces and consistently grew sales year over year. Prior to joining legacy Tyco, David held commercial leadership positions at such firms as Tucows, Sinclair Technologies and Voice Mobility. Read more in our press release column below.







First Quarter 2017 Update 

First Quarter Senior LP/AP Job Report

62 LP/AP Executives Filled Q1 2017's Senior Roles
36 LP/AP New Pyramid Heads & 26 Senior Support Leaders Named in Q1
Officer Level Appointments Remains Steady

CVS Health, Ascena Retail Group, Meijer's, Weis Markets, Rexall Drug in Canada, Denny's, Eddie Bauer, The Body Shop, AC Moore, Coinstar, Calgary Co-Op, and Things Remembered all named new senior pyramid head leaders in the first quarter of 2017. Obviously CVS was the biggest job filled in Q1 followed closely by the Ascena Retail Group creating a new VP Asset Protection & Safety position and consolidating all the brands under one umbrella. Certainly the Meijer's, Weis Markets and Rexall Drug Stores in Canada positions weren't close behind. But the Ascena Retail Group development was actually the biggest AP department story in the first quarter.

Of special note is that the biggest job filled in Q1 at CVS was with a non-LP/AP executive.
 
Six executives were named Vice President and five were named Assistant or Associate Vice President, and the remaining 25 pyramid heads had various titles from Senior Director to Director and Senior Manager. Therefore, 30.5% of the new executive roles were at the officer level, which virtually matches the Daily's 2016 Senior LP/AP Jobs Annual Report finding of 29% being named at the officer level throughout the entire year. So the trend continues.

Senior LP/AP Roles Up 28.5%
Q1 2016 vs. Q1 2017 Senior LP/AP Jobs

Q1 2016 showed 49 executives being named to senior LP/AP roles. With once again 30.6%, 9, being named at the officer level. Virtually the same this quarter at 30.5%.

With 13, 11, and 26 appointed last year in Q1 and 14, 22, and 19 respectively being named in Q1 2017, what we see is a 28.5% uptick in senior roles being named.

While this uptick is rather difficult to explain given the state of main stream retail and all of the store closures, Chapter 11's, and job cuts, the fact is it's happening. Which can only mean that retailers are increasingly aware of and sensitive to the increased violence, robberies, and social unrest we're all experiencing. They're reacting by building and staffing the senior roles they feel they need to manage the risk and hopefully impact store safeness.

While many may view this as a positive development for the industry, in the midst of such chaotic times, one has to recognize that the motivating factors may be quite negative. Nonetheless, it does show industry growth and, at the end of the day, that means jobs.

The Biggest Job in 2017
Kroger's VP Job Still Open
25 senior LP/AP roles currently available

With 25 senior LP/AP jobs available in the market, it is a busy marketplace with Kroger's VP spot still open and everyone wondering who'll end up getting it, as it will be the biggest job of 2017.  

Thousands of Store Closures and Retail Job Cuts in First Quarter
40% Increase in Closures Since Last Month

Despite the growth in Senior LP jobs, the first quarter of 2017 saw 3,829 store closures and 31,389 retail job cuts, according to publicly reported data. Since our previous report, the number of closures has increased by nearly 40 percent, from 2,750 to 3,829. The numbers, seen in the charts below, are consistent with what the retail sector has been experiencing for months.

It remains to be seen whether these staggering cuts and closures will continue or let up as the year progresses, but at this rate, it's possible that the industry could see 10,000 store closures in 2017 - a drastic number.

Top 3 ORC Cases of Q1

January 31: Philadelphia, PA: Plastic Vendor crate theft is a $100 Million problem

January 31: Miami, FL: Strike Force Nabs 100+ In $60M Identity Theft Fraud Investigation

March 10: Chatsworth, CA: Burglars steal nearly $5M of make-up products

Stay tuned for the Daily's 2016 ORC Report and Q1 2017 ORC report. 

 


Senior LP/AP Job Postings Slow Down
Now in stark contrast to the above information we have noticed a sharp decline in senior LP/AP job postings on the internet over the last few weeks. With the first one popping up today with one of Canada's top leading retailers. Actually Canadian Tire helped lead the way in Canada's retail reinvention that has helped fuel a resurgence in the older brands.
 
Tyco Security Products' iSTAR Ultra Video Takes Home Top Honors in SIA New Product Showcase Awards
Tyco Security Products, part of Johnson Controls, announced that its iSTAR Ultra Video solution from Software House was honored with the Best New Product Award in the Access Control Software & Controllers category of the 2017 SIA New Product Showcase, awarded at ISC West in Las Vegas, Nev. Sponsored by the Security Industry Association, the annual SIA NPS is one of the top accolades for product innovation in the industry.

iSTAR Ultra Video delivers integrated, small site security scaled for enterprise management and performance using C•CURE 9000 Security and Event Management software from Software House or American Dynamics' victor Unified client. iSTAR Ultra Video brings access control and video recording to the edge, allowing users to remotely control up to eight doors and eight IP video cameras using a single appliance, without the need for server software at each site.

For more information on the iSTAR Ultra Video, please visit www.swhouse.com or visit the Tyco Security Products Booth 20005 at ISC West 2017.
 
$8M MillerCoors Vendor Fraud Ends With 2 More Guilty Pleas
The last remaining defendants accused of defrauding MillerCoors LLC out of roughly $8 million by submitting invoices for fake marketing events will not go to trial, with one pleading guilty Tuesday and another set to plead out later this month.

Roderick Groetzinger, who operated several vendors that billed MillerCoors $2 million for events and promotions that either never took place or were vastly exaggerated, pled guilty to one count of wire fraud in Illinois federal court. Groetzinger belonged to a group of eight people led by former MillerCoors Vice President David Colletti who were indicted for their roles in the scam.

The fraud went on for a decade, prosecutors said, with Colletti coaching the vendors on how to invoice the company and often signing off on the invoices himself. Then he would collect his cut, sometimes in the form of cash and other times in vacations and collectible firearms, according to court documents.
Ultimately the scheme resulted in 200 false bills coming from 15 vendors controlled by the co-defendants from 2003 to 2013, according to Colletti's plea agreement.

Groetzinger was facing up to 20 years in prison, but the plea deal said he is more likely to face 41 to 51 months. As part of the deal, he will also agree to have his assets seized to pay back the $2 million he is accused of stealing from MillerCoors over the years.  law360.com
 
Nebraska Furniture Mart reduces fraud and increases customer safety
It takes a lot of planning to create a security system that performs the way it is supposed to. Nebraska Furniture Mart is reaping the benefits of a camera surveillance system that was three years in the making.

"In an industry where a shrink rate of under 1 percent is the gold standard, ours is 0.168 percent," says Jim Cahill, corporate security manager of NFM, referring to the retailer's location in The Colony, Texas, a northern suburb of the Dallas-Fort Worth metroplex.

The 560,000-square-foot store, which is 40 percent larger than the company's two other major locations, had a soft opening two years ago, and numbers measuring the effectiveness of its 1,000-plus camera system are beginning to roll in.

Shoplifting in particular is not even his biggest concern when it comes to loss prevention and asset protection. "We've got shoplifting, but that is nowhere near our biggest loss," he says. "Our biggest loss is fraud - identity fraud." nrf.com
 
Walmart Cuts 300 Jobs In Local Tech Division, Sam's Club Also Cutting Staff
Sam's Cuts Club Auditors

Arkansas-based retail giant Wal-Mart in its re-organization of the Walmart U.S. technology division is eliminating around 300 jobs in the Information Systems Division (ISD). Insiders said the retailer is laying off about 10% of its ISD workforce over the next few days. The layoffs at ISD in Bentonville began this week and are expected to continue through the month.

Impacted employees said they received an email to report to a training room on Tuesday where they were told their jobs were being eliminated in the company's efforts to restructure. The layoffs appear to be across-the-board and include officers.

Impacted employees said they will remain on the payroll for 60 days and may apply for other jobs with the retailer. After the 60 days, a severance package will be provided to those who have not found other jobs.
Walmart U.S. eCommerce CEO Marc Lore announced a restructuring of the division on Jan. 31, which impacted around 200 division jobs. The jobs cut this week are on top of that announcement, and is on top of the 1,000 corporate jobs slashed by the retailer prior to Jan. 31.

Sam's Club is also streamlining its home office personnel with meetings being held Wednesday (April 5) and Thursday. Sam's also eliminated all of its club auditors this week. ualrpublicradio.org
 
Stores Take Flight From Fifth Avenue in Manhattan
Bergdorf Goodman. Tiffany & Company. Louis Vuitton. Fifth Avenue in Manhattan is to shopping what Broadway is to theater, defined by the marquee names that for decades have occupied some of New York City's most prized real estate.

But lately, the avenue's glittery window displays have been changing more quickly, as retailers have streamed in and out. Tourism has slowed while online shopping has sped up, making it harder for companies to justify the cavernous spaces and sky-high rents along the shopping strip.

"The Fifth Avenue model seemed to work for a while, and then it got to a point where it just doesn't work at this price anymore."

In recent years, a record number of brands along the upper part of the shopping strip have shuttered or relocated, including Kenneth Cole, Juicy Couture and H&M, according to an analysis from the brokerage firm Cushman & Wakefield. From 49th to 60th Streets, the availability rate of leases - one gauge of turnover - reached 15.9 percent at the end of last year, up from 6.1 percent five years earlier.

"What's happening on Fifth Avenue reflects "the rebalancing of brick-and-mortar and e-commerce that we're experiencing."

At the end of last year, the average asking price for a square foot of retail space from 49th to 60th Streets was more than $2,900, up from $2,283 at the end of 2012. Those figures make the area one of the most expensive in a city known for the stratospheric cost of its real estate.

NYC & Company, the city's tourism and marketing agency, projects that 300,000 fewer international travelers will visit the five boroughs this year. It takes 4 domestic travelers to equal the spending of one international visitor. crainsnewyork.com

Nike Hit With Wage Lawsuit Over Required Store Uniforms
Nike Retail Services Inc. is facing a putative labor law class action by California store workers who allege that purchasing Nike-branded apparel on their own dime was a condition of employment, according to the suit, which on Monday was removed to California federal court. "Plaintiffs are minimum wage earners, yet, are required to purchase the uniforms an average of four times a year and on an ongoing basis and pay taxation on their value," the Feb. 17 complaint asserted. law360.com

Urban Oufitters on Hook for $530K After 'Reckless' Fabric Copying
A federal appeals court agreed with a manufacturer that Urban willfully and recklessly copied a legally protected fabric. Urban Outfitters Inc. lost its latest court battle, with a panel of judges ordering it to pay $530,000 for what it described as "reckless disregard" of a fabric design copyright owned by a small Los Angeles manufacturer.

Urban is no stranger to infringement litigation and the retailer is facing a trademark suit by Coachella, claiming the retailer is using the goodwill of the annual music festival to sell "Coachella"-branded looks. wwd.com

Associate Vice President, Loss Prevention posted for Canadian Tire in Toronto, Ontario, Canada
The Associate Vice President, Loss Prevention is accountable for managing and executing the Loss Prevention programs and will provide leadership to our Loss Prevention teams across Canada for the Mark's, PartSource and Petroleum divisions.

Canadian Tire is Canada's premier retail destination with $12.6B in annual revenue. With 500 stores located within 15 minutes of more than 90 per cent of the population and a world-class private label brand portfolio.

FGL Sports is Canada's largest national retailer of sporting goods with more than 430 locations. Mark's - known as L'Équipeur in Quebec - is Canada's most trusted provider of casual and industrial apparel and footwear with 380 stores. taleo.com

Rue21 misses payments, heads toward bankruptcy
The debt loan and ongoing sales slumps make it likely that rue21 will follow apparel retailers The Limited, Wet Seal and BCBG in filing for Chapter 11 bankruptcy protection this year, Basu said. "Way too much leverage and declining mall traffic trends are just the death knell," she said, adding that rue21 is a "poster child" for mall-based apparel retail. retaildive.com
 
7-Eleven buying 1,110 convenience stores from Sunoco

Forever 21 expanding F21 Red concept to 40 new locations

Bebe to shutter 21 stores, mulling more closures



March Comp's
Costco U.S. comp's up 7%
The Buckle comp's down 10.1%
Cato comp's down 21%

Quarterly Same Store Sales Results
CarMax Q4 comp's up 8.7%, sales up 13.4%, full yr comp's up 4.3%, sales up 9.3%
Bed Bath & Beyond Q4 comp's up 0.4%, net sales up 3.4%, full yr comp's down 0.6%, net sales up 0.9%
Fred's Q4 comp's down 3.6%, net sales down 4.5%, full yr comp's down 2.2%, net sales down 1.2%

 

NRF Protect LP Awards - Submit Your Nomination Today
Nominate Award-Worthy Colleagues and Cases


Recognizing LP professionals for their hard work and talent is an important tradition at NRF PROTECT-but we need your help.

Tell us about outstanding people and cases so that we can celebrate them in a special awards ceremony at NRF PROTECT 2017 this summer in Washington, D.C. We're looking for nominations from across the industry, including retailers, supermarkets, restaurants and law enforcement.

Visit NRFPROTECT.com/awards to see past winners and submit your nomination today! The nominations deadline is April 21, 2017.


 

Hot Off The D&D Daily Presses
Stay Tuned for Our Exclusive Reports Coming Soon
Q1 Internet Jobs Report - Coming Monday, April 10
Q1 Robbery & Burglary Report - Coming Tuesday, April 11

Q1 Retail Violent Death Report
- Coming Thursday, April 13
Q1 ORC Report - Coming Tuesday, April 18
Stay tuned for more release dates!


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality







Scott Bringhurst retires from Kroger's Fred Meyer Division
after 42 years!

Authored by John Velke, VP Loss Prevention & Safety at Total Wine & More

Very few senior loss prevention executives can claim the experience, influence, and tenure Scott Bringhurst brought to Fred Meyer until March 31st, 2017. Starting as a part-time store detective in 1975 at Grand Central Stores, Scott quickly rose to a full-time Security Manager position, and in 1978 became a District Security Manager. In 1984 Grand Central Stores eliminated its Security department so Scott moved into the buying department as an Assistant Hardware Automotive Buyer. A year later Fred Meyer bought Grand Central Stores and Scott became the District Loss Prevention Manager. In 1988 he was elevated to the Eastern Region Loss Prevention Director position and in 1990 he became an Assistant Vice President of Loss Prevention. In 1998 he assumed the role of Vice President of Loss Prevention.

During his lengthy career he not only assumed responsibility for typical Loss Prevention functions but was one of the first to establish an in-house check collections department and built one of the first proprietary UL approved central alarm stations. That central station now handles the monitoring of alarms for all Kroger stores and divisions in the United States. Scott is also justifiably proud of the many individuals he supervised, influenced, and mentored earlier in their careers who are now holding senior loss prevention positions throughout the country.

When asked to share his secrets for career longevity he said, "Ask for opinions sincerely and listen carefully - no one knows it all." He then added, "Stick to your morals and integrity, make the best of every change, and get behind and support your boss 100%."

Scott plans to spend time traveling with Jody, his wife of 36 years and devoting time to serving as a mentor to under-privileged youth in the Gresham, Oregon area.










The Power of the Crowd: 3 Approaches to Sharing Threat Intel
Crowdsourced intelligence can help you build a stronger, more informed cyberdefense. Here's how.
The fact is, the only way to really change the game in cybersecurity response, and even threat prevention, is to understand how the adversary works, what their end goal may be, and to predict where they might go next. Unfortunately, this battle is nearly impossible to win alone. It requires intelligence from a variety of sources, with the power of the crowd being an integral piece of the puzzle.

Connected Communities

Connecting a community of similarly trained, like-minded, and trusted individuals and organizations to solve the problem of a specific threat, adversary, or industry target. There are some amazing organizations leading the edge in threat intelligence sharing and collaboration such as The Arizona Threat Response Alliance, Inc. (ACTRA). ACTRA is a hub for collaborative cyber information-sharing between partners, industry, academia, law enforcement, and intelligence.

So, how can more organizations overcome the obstacles to sharing - and most especially the constraints on time? Here are three industrywide approaches that can grease the wheels for sharing:

Learn from others.
Make use of existing Information Sharing and Analysis Centers (ISACs) and Information Sharing and Analysis Organizations (ISAOs)

Leverage analytics.
Rather than looking at one incident at a time and then drawing conclusions to share, it's better to use data science and analytics to surface the most relevant threats, especially when all indicators and other threat intelligence is maintained in a single database.

Orchestration and automation. In an under-staffed industry like cybersecurity, it is not surprising that many people are looking to orchestration for efficiency with use cases like pushing indicators to the firewall. Now, imagine applying that power to threat intelligence sharing. You could create set rules to push the information out to your partners automatically.

It wasn't so long ago that you couldn't go a day without seeing an article on how the secret to getting ahead of cyberthreats was sharing. While in theory that worked, it didn't go very far. It was all just too hard. But, crowdsourcing threat intelligence - gathering it all in one place, leveraging analytics to process it and using orchestration to share it further - has real potential to make this a reality. darkreading.com

One New Cyber-threat Discovered Every Three Seconds in Q4
McAfee Labs discovered one new cyber-threat every three seconds in the fourth quarter of 2016, although the number of new malware samples including ransomware slowed during the period. The security firm's research team found an astonishing 176 new threats per minute in the period, it claimed in its McAfee Labs Threats Report: April 2017. infosecurity-magazine.com

No More Ransom Collects More Backers and Keys
The No More Ransom project has confirmed that 15 new decryption tools have been added to the platform, bringing the total offering to 39 decryption tools since its launch nine months ago.

Having helped over 10,000 ransomware victims globally, the initiative has today added AVAST, CERT Polska and Telefonica's Cyber Security Unit 'Eleven Paths' as associate partners, bringing the number to seven. Also, 30 new supporting partners are joining the program to bring the total to 76, including Interpol, ENISA and the Global Cyber Alliance, and vendors Crowdstrike, SentinelOne and Verizon Enterprise Solutions.

Statistics show that most visitors to the platform come from Russia, the Netherlands, the United States, Italy and Germany. infosecurity-magazine.com




 


Johnson Controls Appoints New Global VP, GM of Security Products

David Grinstead brings decade of Tyco sales leadership

MILWAUKEE - (April 5, 2017) - Johnson Controls has announced that David Grinstead has been named Vice President and General Manager, Global Security Products, a newly created position within Johnson Controls, to oversee all of the company's security products operations.

Grinstead leads Global Security Product's operations, and will be responsible for the organization's sales, marketing, product management, innovation, engineering and operations, which includes nearly 3,000 employees. In his new role, Grinstead will lead and direct technology leadership growth in such market categories as access control, video surveillance and intrusion and helping to accelerate these offerings from a security perspective as part of the overall building management solution.

"David's experience in leading our global sales organization uniquely qualifies him to bring innovative security technologies to market, and deploy them in an economically viable way to make improvements to the everyday lives of our customers," said Bill Jackson, President, Global Products, Johnson Controls.

Grinstead most recently served as Vice President, Global Sales, Tyco Security Products, for 10 years, where he managed the global sales forces and consistently grew sales year over year. Prior to joining legacy Tyco, David held commercial leadership positions at such firms as Tucows, Sinclair Technologies and Voice Mobility.

About Johnson Controls
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit http://www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.

About Johnson Controls' Building Technologies & Solutions
Johnson Controls' Building Technologies & Solutions is making the world safer, smarter and more sustainable - one building at a time. Our technology portfolio integrates every aspect of a building - whether security systems, energy management, fire suppression or HVACR - to ensure that we exceed customer expectations at all times. We operate in more than 150 countries through our unmatched network of branches and distribution channels, helping building owners, operators, engineers and contractors enhance the full lifecycle of any facility. Our arsenal of brands includes some of the most trusted names in the industry, such as Tyco®, YORK®, Metasys®, Ruskin, Titus®, Frick®, PENN®, Sabroe®, Simplex® and Grinnell®. For more information, visit www.johnsoncontrols.com or follow @JCI_Buildings on Twitter.









Critical Incident Management

Mark Stinde, VP of AP, 7-Eleven
Art Lazo, Dir of AP, 7-Eleven
Jim Passarella, Dir of AP, 7-Eleven

With a significant increase in robberies across America, retail violence has been escalating for some time now, and it's impacting the retail industry to the point where virtually every LP executive across the U.S. is dealing with it on an almost weekly basis. Joining us from 7-Eleven, Mark Stinde, VP of Asset Protection, Art Lazo, Director of Asset Protection - Western US, Canada, SSC Operations and Investigations, and Jim Passarella, Director of Asset Protection, talk about the programs and safeguards their teams are implementing to provide a safe working and shopping environment.

Episode Sponsored By:


Quick Take #17

Van Carney, National Director, Safety & Loss Prevention for Domino's Pizza, joins Co-MC Amber Bradley. As an RLPSA board member, Van shares the story behind "RLPSA Connect" and other valuable offerings from the Restaurant Loss Prevention & Security Association.

 


Solution Providers: Have a video or commercial you want to publish? Contact us









Staples exploring sale as Amazon threat escalates
What has been something of a surprise in the months since the Staples-Office Depot merger fizzled is Amazon's success in the business-to-business side, an area thought to be more protected than the retailers' consumer retail sales.

"The impact that Amazon has had on Staples' consumer segment cannot be underestimated, but what is more concerning is the impact that Amazon is having within the B2B space," Sargent told Retail Dive in an email. "Amazon is penetrating small, medium and large corporations within office supplies. This is a red flag for Staples given that corporate office supplies are the most profitable segment of Staples' portfolio."

Nearly a quarter of corporate buyers "frequently" shop at Amazon, according to Magid's research. "This would not necessarily be a shock for small businesses, but we found this to be true even in large businesses where 22% of buyers buying for business over 250 employees indicated they use Amazon 'frequently.' When seeing that 38% of Staples' customers use Amazon for business on a frequent basis, it really hits home for the company."

A private equity sale could be tricky for Staples and could mean more closures and layoffs, as well as more debt. Private equity debt has hobbled several other retailers, including The Limited, American Apparel and Wet Seal, who were unable to stage turnarounds under private equity control. retaildive.com

Midigator and Kount Partner to Expand Scope of Chargeback
and Fraud Prevention for Merchants

Midigator LLC, a leading chargeback and fraud technology platform used to mitigate risk and recover lost revenue, and Kount, an industry leader of innovative solutions for fraud and risk prevention, announced a partnership to expand chargeback and fraud management solutions for card-not-present (CNP) retailers. The partnership combines Midigator's exclusive negative database of "friendly" fraudsters and patented technology with Kount's award-winning, patented "decision engine" technologies for detecting "true fraud" to create a protective barrier around online merchants, preventing both sources of fraud.

The collaboration between Kount and Midigator is the next step in the evolution of a comprehensive chargeback and fraud technology solution that will further empower merchants and payment processors, allowing them to focus on what matters most: growing their business. This is done through scrubbing against Midigator's highly relevant negative database while Kount analyzes hundreds of variables and activity across the globe in less than 300 milliseconds, enabling merchants to prevent fraud, reduce chargebacks and refunds, and increase sales volume. yahoo.com











St Johns County, FL: ORC Burglary Gang hitting stores along Florida's I-95
A professional group of burglars using at least three cars was responsible for several smash-and-grab burglaries in a shopping center off County Road 210 in St. Johns County, deputies said. Investigators said the break-ins are part of a growing trend of organized crime rings burglarizing businesses off I-95, often hitting cellphone stores or retail sunglasses or clothing stores. They said the thieves strike in the early morning hours, then jump onto the interstate and do it again the next night. The crooks, who often use search engines and cellphones to select their targets, sell what they steal on the black market, investigators said. news4jax.com

NJ Man Admits to Stealing $20,000 of Canada Dry Drinks From ShopRite
A New Jersey man's scheme to pilfer thousands of soft drinks went flat after a supermarket's loss prevention manager noticed $20,000 worth of soda was gone. Abel Parra Pena, a ShopRite delivery driver, was arrested last Friday for stealing roughly $20,000 in soft drinks, officials from the Jersey City Police Department said Wednesday. Jersey City Police responded to the ShopRite supermarket at 1:30 p.m. Friday. The store's loss prevention manager told authorities about a discrepancy in the Canada Dry products that were being shipped and billed to the store. nbcnewyork.com

Miramar, CA: Drone store hit again; 4th Smash & Grab in recent years
Sean Daniels the owner of EZ Drone in Miramar and says this is the fourth time in four years that his store has been robbed. "They pried our door open," Daniels said. "They're falling all over each other. Smash the glass to our display case. Grab what looks to be two cameras." The two men also stole thousands of dollars in drones. "From time of entry until the time (they're) gone is 28 seconds," Daniels said. "So they did more damage than they did theft." 10news.com


Kootenai County, ID: Kootenai County Sheriff's Office said two are in custody following theft at a Walmart
Per deputies, Jamie A. Heitman, 23, and Darren M. King, 24, were arrested Monday after being stopped by deputies following reports they had entered a Walmart and stole a shopping carts worth of merchandise, valued at $2,875. Deputies recovered the stolen merchandise as well as a concealed pistol, marijuana, and paraphernalia located in the car at the time they were stopped. krem.com

Columbus, OH: Abercrombie ORC Suspects return to the same store
Same 3 females that had successfully walked out with $1,934.00 worth of cologne on 4.1.2017, successfully walked out with $1,550.00 worth of cologne on 4.5.2017 but merchandise was recovered by Polaris Mall Security.

Pala Alto, CA: On March 29, according to police, someone ran into Victoria's Secret at New Park Mall, grabbed $1,000 in bras and dashed out

Cranston, RI: Police searching for 2 women who stole $250 of plumbing supplies from Lowe's


Submit your ORC Association News


Visit the ORC Resource Center







Shootings & Deaths

Update: Man accused of fatally shooting Walmart diaper thief to face judge
A 51-year-old man arrested Wednesday in connection with the Feb. 4 shooting death of a teen shoplifter at an Orange County Walmart is set to face a judge Thursday. Investigators with the Orange County Sheriff's Office recommended Lonnie Leonard be charged in connection with the death in late March. Arthur Adams, 19, was one of the people suspected of stealing diapers at the Walmart on Clarcona-Ocoee Road. Adams was confronted by a Loss Prevention employee from Walmart when deputies said a shopper stepped in and some sort of argument took place, and Adams was shot. The shooter, later identified as Leonard, allegedly told deputies he thought Adams was reaching for a weapon. Adams was found at a nearby gas station, where he was taken to the hospital and declared dead. Leonard was charged with manslaughter, aggravated battery with a firearm and carrying a concealed firearm. wftv.com

Apple Valley, CA: Shooting outside Food 4 Less; man airlifted to trauma center
A 22-year-old man was airlifted after being shot in the Food 4 Less shopping center at 8 pm, Wednesday night. A shell casing was located near the entrance of the grocery story and was immediately cornered off by Sheriff's crime scene tape. Prior to deputies arriving, the victim was being transported by a personal vehicle to the hospital when it was intervened by officials after running a red light. The victim was then transported by ambulance to a local hospital where he was then flown by helicopter to an out of area trauma center. The victim was alert and responsive at the time of transport. vvng.com

Battle Creek, MI: Man shot outside Cliff Street Grocery; victim not cooperating with police


Robberies & Thefts



Greenwood, IN: Macy's shoplifter pulls knife on Loss Prevention, leads Police on chase
Paramedics transported a suspect for minor injuries from the end of a police pursuit. Police officers chased him from Greenwood Park Mall after he allegedly pulled a knife on a Macy's store security officer. An IMPD supervisor had already pulled metro officers out of the chase. During the chase, the suspect smashed into a bystander's van causing minor injuries to the 3 occupants. The damage to the suspect's car forced the suspect to give up. wthr.com

Columbus, OH: Woman posed as Loss Prevention, took $2,000 from Family Dollar
Columbus Police are looking to identify two suspects who reportedly tricked several Family Dollar employees into giving them money. Police say an unknown man called the store at 6480 Winchester Pike on Feb. 22, claiming to be from corporate headquarters. The man reportedly told a store employee to take money from the safe and put it into the night deposit bag. Some time later, a female came into the store and said she was a loss prevention officer. Police say she picked up the bag, which had nearly $2,000 inside. Police say the female suspect is connected to other similar thefts. nbc4i.com


Vero Beach, FL: Man claims he was being watched by Target's LP, so he Shoplifted
The Indian River County Sheriff's Office received a call about a shoplifter from the Vero Beach Target. The suspect, later identified as 21-year-old Javarious Daquion Hargrove, walked out of the Vero Beach store with a $29 FM radio. Hargrove told deputies that he was at the Target store in Vero Beach and noticed he was being watched by loss prevention. He stated he got mad, so he opened the package and took the radio. sebastiandaily.com


Trenton, NJ: Sleeping homeless man accidentally locked in CVS by employees eats snack, takes watch; will face charges
A homeless man who ate a snack and took a pop and heart-rate watch after inadvertently being locked inside a CVS by store employees is facing charges. Trenton police responded to an alarm at CVS just after 1 a.m. April 1. The store's alarm company was monitoring the interior activity and informed police they could see a man was walking through the aisles. The report said the price of the pop is $1.19 and the watch $41.99. The opened package of Fig Newtons cost $2.37 and the TruMoo milk $2.99. A regional loss prevention officer for CVS told police the store wants to pursue charges against the man. thenewsherald.com



Claremont Man Charged as Habitual Felon
49-year-old Glenn Ervin Harrelson II was arrested at Publix by Hickory Police shortly after 2 p.m. Tuesday on one felony count of habitual larceny. The subject had concealed meat valued at $123 on his person. The meat was recovered by Loss Prevention. whky.com







Brazil's Parallel Black Market Economy;
authorities have seized $2.5 Billion in last 5 years

An investigation into Brazil's massive contraband trade highlights the scope of the problem and the modus operandi of smuggling networks responsible for economic losses of around $20 billion dollars a year. During a two-month investigation called "Crime without Punishment," Brazilian newspaper Folha de São Paulo traced smuggling routes from sellers in neighboring countries to consumers in Brazil and charted the enormous economic impact of the contraband trade. insightcrime.com




UK: Merseyside, England: Group was 'Organized and Ingenious' with ATM theft methods; true James Bond style
With high-powered luxury getaway cars and an explosive method of blasting the ATMs from the wall, the Merseyside-based gang was taking no chances. It was only through the coordinated efforts of police in England and Scotland that they were finally snared - but not before they managed to steal hundreds of thousands of dollars. Their method of escape was ingenious: while police officers searched the streets for a high-powered getaway car, the gang simply drove into the back of a semi truck trailer and, hidden from view, returned to England. Inside the trailer - stolen from Liverpool - there were hammocks, toilet roll, diesel and enough space to fit at least two cars. eveningexpress.co.uk

Indianapolis, IN: Shoplifter pepper sprays Carson Pirie Scott employees at Circle Centre Mall

Singapore: Department store employee sent to jail for 3 years for theft of $180,000 in merchandise


Credit Card Fraud

Holyoke, MA: Credit card fraud suspect arrested at Kay's Jewelers in Holyoke Mall


Skimming Theft

Centerville, UT: Skimming schemes keeping law enforcement busy




Armageddon Gun Shop - Janesville, WI - Burglary
Coliseum Bingo and Games - Winston-Salem, NC - Armed Robbery/ Shooting - suspect killed
EZ Drone - San Diego, CA - Burglary
Las Delicias - Peoria, IL - Burglary
Liquor Store - St Johns County, FL - Burglary
Mo's Convenience - Pittsburgh, PA - Armed Robbery
Noble Gas - East Windsor, CT - Robbery
Rivertown Fine Wine - St John's County, FL - Burglary
The Convenience Store - Lawton, OK - Armed Robbery
Verizon - St Johns County, FL - Burglary
7-Eleven - Colorado Springs, CO - Armed Robbery
7-Eleven - Niagara Fall, NY - Armed Robbery
7-Eleven - Newport News, VA - Armed Robbery

 

Daily Totals:
7 robberies
6 burglaries
1 shootings
1 killed











Ryan Scherschell named Corporate Asset Protection Operations Manager for JC Penney

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Featured Job Spotlights

Asset Protection Program Sr Manager
Nashville, TN
Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies. Provides training and support for field personnel on all applicable programs and initiatives..



Distribution Center Loss Prevention Manager
Redlands, CA

Under the supervision of the Director of Loss Prevention, the Distribution Center Loss Prevention Manager implements and enforces measures to ensure safety, security and prevent loss within all Distribution Center facilities...



Manager of District Loss Prevention
Wichita, Kansas

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...

Sr Manager, Region Asset Protection (Miami Region)
Miami & South Florida
The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...


Sr Manager, Region Asset Protection (Jacksonville, FL)
Jacksonville & North Florida

The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...



 

Loss Prevention Area Investigator
Southeast US

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...



 

Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...
 


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How to Weather the Seasons of Leadership  With Spring right around the corner, we know that flowers will start blooming and the weather will start to change, but it's a harder concept to understand in terms of leadership. Here's what each season of leadership means. Spring - Cultivate your team

Seven of the Top Leadership Skills for 2020  There's an accelerated need for companies to stay ahead of the competition, but for them to fully evolve, leaders must evolve too. Here's the skills leaders need to know now and in the future to succeed and stay ahead of the changes to come. Commit to the right action

4 Lessons Leaders Must Learn from March Madness  Everyone loves to watch March Madness for the players, their teams and seeing how they do in the biggest college tournament. But the next time you watch a game, think of how you as a leader and your teams compare! Keep the long-term goal in mind

How to Lead by Example, According to 4 Military Veterans  Some of our greatest and honored leaders have come the military. The way they keep their calm in the heat of battle, focus on the task at hand and inspire their teams is the example all leaders should take. Here's what we all can learn from our veterans. Make 'em laugh


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 One of the keys to success is being prepared. Preparation is something many take for granted and don't give it the focus they should. If you want to increase your performance in any endeavor, look at your preparation as a separate project with steps. Break down and prepare a plan for the actual preparation work, itself, making sure it's thorough, deep, exhaustive and timely. Certainly, we all operate best under pressure, but waiting until the last moment to prepare yourself may preclude you from doing all you can do and should do.

Just a Thought,
Gus

Gus Downing



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