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Messages to the Loss Prevention Family from Industry Leaders

Jason Swanson
Loss Prevention Manager, MOD Pizza

This is the time to let your creative mind thrive. Focus on the present and focus on what the future can hold. In the present, what can you do to help your family and teams weather this storm, what can you do to help your communities, and finally what can you do to help your business maintain as much profitability as possible. Looking forward, what ideas do you have to emerge from this crisis successfully, how will your industry change, how will your role change, and what can you do to impact those changes in positive and productive ways. Resilience, creativity and support from my family, friends and peers are what has helped me the most during these unprecedented times. I truly can't wait to see many of you in person as we emerge from this crisis!

Read more industry messages shared in yesterday's Daily here.

We want to share your tips or advice with the industry - Submit here






Let's Hear From You - How has working from home impacted you?

Question of the Month: What do you think will happen when workplaces reopen after coronavirus lockdowns?

Will things return to the way they were, or has the grand work-from-home experiment forever altered office culture?

Monday we'll share the community's thoughts. Thanks in advance for your time. Remember it takes a community.  Gus Downing

Email us at lpnews@d-ddaily.net

Coronavirus Update: April 9

US: Over 454K Cases - 16K Dead - 24K Recovered

Worldwide: Over 1.5M Cases - 92K Dead - 346K Recovered


Third Week of Big U.S. Jobless Claims Sees 6.61 Million Filings
Bringing the total to about 16.8M during shutdown

The three-week tally implies an unemployment rate approaching 15%, well above the 10% peak reached in the wake of the last recession. The rate was 4.4% in March data that mainly covered the early part of the month, up from a half-century low of 3.5% in February.

As wide swaths of the economy shut down, workers have been laid off across industries with unprecedented speed. Filings will likely stay elevated in the coming weeks, after more states issued stay-at-home orders and Americans get through to file claims on jammed websites and phone lines.

California reported the most initial claims last week, at an unadjusted 925,000. bloomberg.com

What the C's Read
The Brave March Forward
Don't Let a Crisis Go to Waste

For many of the legacy brands and retailers who were evolving their models pre-crisis to be competitive and survive these consumer and business model shifts, my advice is to bite whatever financial bullet you must to go from evolution to revolution - tomorrow is now!!

The most important lesson coming out of this crisis should be that we never allow this crisis to happen again. What we should also learn is how the crisis has impacted our lives, the negative and horrible, but also how it can positively instruct our future. In many ways, the disruption and actual destruction of old and waning institutions, systems, structures - and in our case the retail ecosystem - can force transformative thinking, imagination, innovation, which can guide us to a positive future.

A survey and sent it to our readers consisting of senior and C-level retail and brand executives:
"What do you think the overall impact will be on U.S. retail after the coronavirus crisis ends?"

The results are interesting in the sense that a large majority (65%) of our respondents believe that online shopping will moderately increase, and practically equal numbers feel consumers will buy more groceries online (42%) and will be more selective (38%) in demand for quality and sustainability. Surprisingly, only 20% believe consumers will demand more in-store service and experiences.

Read all of the results of the survey: therobinreport.com

Mnuchin says he thinks US businesses could reopen in May
Treasury Secretary said Thursday that he thought the United States could reopen the economy during the month of May.

"I think as soon as the president feels comfortable with the medical issues, we are making everything necessary that Americans companies and American workers can be open for business and that they have the liquidity to operate their business in the interim," Mnuchin continued. thehill.com

US coronavirus death toll prediction drops over 25% to 60,000
As of Wednesday, the University of Washington's model now predicts that 60,000 Americans will die in the pandemic by Aug. 4, down from a projection of nearly 82,000 just a day earlier.

An influential model cited by the White House has cut its projected coronavirus death toll by 26 percent - along with its forecast of the fatalities for New York's worst day.

Nationwide, the model moves the country's coronavirus death toll apex to Sunday - four days sooner than expected - when 2,212 people are projected to perish from the deadly bug. nypost.com

CONTROLTEK Delivers Essential Business and PPE Supplies
CONTROLTEK a leader in retail asset protection and tamper-evident packaging provides essential security, operational and personal protective equipment (PPE) supplies to retail, banking and logistical customers amidst COVID-19.

CONTROLTEK has been a supplier of business-critical supplies like tamper-evident tape, labels, seals, and packaging to transport everything from cash, important documents, medication and biohazard materials for over a decade. The current COVID-19 crisis has heightened the demand and inquiries from customers as businesses look for security solutions to protect their assets during this unprecedented time. controltekusa.com

Thousands of ADT Employees Now Working From Home
The coronavirus has caused a seismic shift inside ADT's monitoring centers and several other facilities where the company services its more than six million customers. 

In mid-March, the number of ADT contact center employees working from home was close to zero. Now, approximately 88 percent (about 4,300) of ADT employees are working safely at home. Normally, a move of this magnitude would take months; ADT did it in three weeks.

"This Herculean effort epitomizes teamwork and is beyond impressive," said ADT President and CEO Jim DeVries. "In an incredibly short time, people across all functional areas of ADT came together to make this happen. The result is better care for our employees and seamless service to our customers during this crisis."

At the contact centers, an assembly line process of boxes of office equipment being loaded into cars prepared employees to work at home. Once home and online, employees were helping customers and colleagues within an hour. 

To make this happen, ADT set up a war room and hotline, and staffed a task force comprised of dozens of employees who worked day and night. This task force:

● Encrypted, engineered, scripted and installed software in 5,100 laptops, allowing agents to function as though they were working at an ADT facility.
● Doubled the company's VPN gateway to handle the exponential growth of remote users from 1,000 to 6,500.
● Upgraded internet circuit capacity by ten-fold.
● Updated sales and customer care processes/applications to ensure regulatory compliance.

"It's a professional milestone for many of us in IT to be part of this historic transformation," said Ibrahim Kassem, ADT SVP of IT. "But ultimately the greatest reward is knowing that our employees are safe at home while continuing to serve our customers." sdmmag.com

Securitas to Expand its California Workforce by 1,000
Securitas Security Services USA is adding nearly 1,000 new jobs across the state in key areas such as Los Angeles, San Francisco, San Jose, San Diego, San Fernando Valley, Central Valley and the Inland Empire. Its current California workforce includes 15,000 security professionals.

"It is becoming increasingly common for our clients to request our assistance in supporting their own emergency management efforts, such as guarding hospitals, healthcare facilities, clinics and grocery stores," says Kimberly Carson, Pacific Region Vice President of Human Resources. "These organizations need security services assistance from our first responder security officers. For public and private safety reasons the nation needs the support of the security services industry. Our Securitas security officers are on the front lines helping to keep our clients and communities safe." securitymagazine.com

The firm offers an online application at www.securitasinc.com/join-us

Business resiliency during crisis

Expert panel discusses how security integrators can weather the COVID-19 storm

At this point in the global pandemic, unemployment is soaring; furloughs are plenty; some businesses are no longer in existence; and according to Bloomberg Economics' model, chance of recession in the U.S. now stands at 100 percent. The time is now for security integrators to quickly adapt to these and other disruptions while at the same time maintaining continuous business operations and keep people safe by prioritizing what is most critical to be done. Easier said than done. 

The following online panel, organized by Arcules, met last week to help the industry navigate this trying time, offering tried and true advice based on experience, history and extensive knowledge, witnessing the ebbs and flows of years within the industry:

● Andrew Lanning, co-founder, Integrated Security Technologies and SecurityNext speaker;
● Bill Bozeman, president & CEO, PSA Security Network, Security Systems News (SSN) inaugural Legend Award Winner and Security Next speaker;
● Greg Keeling, CEO, NYSSINC, and SSN "20 under 40" class of 2017;
● John Mack, EVP MD, Imperial Capital, and SecurityNext speaker;
● Nigel Waterton, chief revenue officer, Arcules and SecurityNext speaker; and
● Ryan Schonfeld, founder & CEO, RAS Security Group and SSN "40 under 40" class of 2019.

Impact of COVID-19 on integrators: Read the discussion

UK Impact

UK: Coronavirus: thousands of stores forced to close over health, financial worries
The perception that all convenience stores are seeing sales boom as a result of the coronavirus lockdown is a false one, with thousands of independents struggling or being forced to shut up shop completely, say industry chiefs.

Greg Deacon, chief operating officer at the NFRN trade body, said supplier data suggested more than 4,000 c-stores and newsagents had closed as of the end of last week.

He characterised the situation as "the good, the bad and the ugly".

The "good" comprised some two-thirds of the sector, Deacon estimated, who were seeing more shoppers, increased spend and a boom in home deliveries.

The "bad" were often in transient locations, such as forecourt stores, where trading was tough, while the "ugly" had simply closed. talkingretail.com

Business secretary hails retail sector amid coronavirus crisis

GroceryAid enhances emotional & practical support helpline for grocery workers

UK: Police: Those intimidating or targeting health or retail staff should be dealt with robustly

UK: Shopworkers Trade Union Usdaw Urges Home Office to Protect Shopworkers

Mastercard's Ethoca On Helping Merchants Grapple With
The Upcoming Chargeback Deluge

A deluge of chargebacks is headed toward the payments industry, spurred by the coronavirus, as all areas of the global economy have been upended.

In an interview with Karen Webster, Johan Gerber, executive vice president of cyber and security products at Mastercard, said that many companies are being inundated with disputes and cancellations, and with demands to refund consumers' money - a trend that will branch out from travel and leisure verticals and into other segments.

The payments ecosystem, of course, is not and will not be immune to the seismic impact and aftershocks of the coronavirus. The effects are most immediately felt by the travel and hospitality verticals, along with a number of eCommerce segments. Purchases, events and trips are being canceled.

"We are living in history-making times," said Gerber - and the groundswell of chargebacks is just beginning, the calm before the storm. pymnts.com

Retail sales could remain down by double digits through 2021, Fitch says
Against a backdrop of mass store closures and stay-at-home orders for much of the U.S., Fitch Ratings estimates discretionary retail spending to decline by up to 50% for the first half of 2020, according to an emailed report.

With a consumer downturn increasingly likely, Fitch estimates sales to remain in decline during the second-half of 2020, and for sales next year to be down as much as 10% from 2019 levels.

While Fitch analysts expect many retailers can weather the current disruption caused by the COVID-19 pandemic, they listed some companies that are more vulnerable given their respective financial and competitive positions. Among them are J.C. Penney, GNC, J. Crew, Land's End, Tailored Brands, Ascena and Party City.

Retailers across the board have been freeing up cash by tapping their credit lines, furloughing staff, cutting costs, pulling back on planned investments and, in many cases, skipping rent and stretching vendor payments. 

Some retailers could even be made stronger when all this is over, as weaker competitors drop off, the Fitch analysts said. retaildive.com

Retail workers are demanding new protections and benefits from their employers
The coronavirus outbreak is likely to permanently change the relationship between workers at retailers that have been deemed essential, like grocery, hardware, and big-box stores, and their employers.

Advertisement Each day, the list of announcements from retailers about new steps they are taking to keep employees safe in stores, as well as to thank them for their work, is growing longer. While many of the benefits issued are being billed as temporary, what's become clear in recent weeks is that as their jobs are being classified as essential, retail workers see their jobs as being more worthy than ever before of better benefits. They are also having to work longer hours, and complete more tasks in a certain amount of time, as shoppers flock to their stores while little else remains open.

The retail industry has been notorious for resisting offering certain benefits that are common in other fields, like paid sick leave. And they've been able to do that because they rely on a workforce that is highly seasonal, and that is typically able to hire new workers fairly quickly. But that may change once the coronavirus outbreak is over.

"Labor models have got to change considerably," said Dave Marcotte, senior vice president at Kantar Consulting. Because the list of benefits that retail workers want each day is changing. Hazard pay, PPI, Paid sick leave. modernretail.com

Pandemic or no, card companies will not extend
Outdoor EMV deadline for c- and g-stores

With the COVID-19 pandemic (rightfully) dominating the global news cycle, you might have missed a specific piece of news that greatly impacts fuel and convenience retailers. Despite all the economic disruption caused by the pandemic, leading credit card companies do not plan to extend what's commonly known as the "Outdoor EMV" deadline.

This deadline is based on the liability shift for retailers who fail to implement Europay, MasterCard, Visa (EMV) chip readers into their fuel pumps. The current deadline - October 1, 2020 - remains in effect. retailwire.com

Tennessee OSHA office received 164 COVID-19 complaints in a month
The documents reveal the fears of employees noting their coworkers coming to work sick and employers not enforcing physical distancing standards.

Dozens more report insufficient personal protective equipment, employers refusing requests to work from home and some report that employers aren't taking the pandemic seriously enough.

The first report in this time period was recorded on March 5. Twenty reports were made on April 2 alone, and the agency received a total of 80 complaints last week.

Tennessee Gov. Bill Lee gave local law enforcement agencies the authority to enforce his executive orders 17 and 21, which closed certain non-essential businesses and limited operations of other businesses as the COVID-19 pandemic progresses. wjhl.com

Overcoming Remote Worker Communication Challenges with Mass Notification
As states have shut down non-essential businesses from gathering at their normal facilities, organization leaders have needed to find ways to overcome the challenges of communicating with their people while they are remote. Most regular communication methods are no longer accessible once people are off-site.

Without a tool in place to get critical messages in front of your people, you may be exposing them to unnecessary risk, contributing to confusion around new operation expectations, and further hurting your business continuity by impeding productivity.

An organization's ability to mitigate the effects of the coronavirus is going to rely on strong communication across its workforce. That's why many are turning to mass notification solutions to deliver attention-grabbing alerts that keep people informed and engaged.

With people working remote, their mobile phone will become an important tool for receiving updates. Mass notification systems can deliver alerts as SMS text messages, push notifications to a mobile app, emails and phone messages. While many organizations may default to using mass emails as their main method of communicating updates to workers, emails are easy to ignore, which is less than ideal when sharing information that impacts schedules.

Utilizing a multi-channel approach with mass notification helps ensure everyone sees a message and takes the appropriate actions given the information they have received. Communicating with text and audio also makes the information accessible to anyone who needs to receive it. ehstoday.com


Important Update: Interim Guidance for Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19

ISC West 2020 Further Postponed Until October 5-8

Rite Aid kicks off 5,000 hiring blitz, expands store safety efforts

Tractor Supply adding 5,000 jobs, in its "most ambitious hiring drive ever"

Bass Pro Shops Cuts Pay for some & 3/4's stores remain open

China's Exports Take a 50% Hit as the Country Faces a New Wave of Coronavirus Cases

Coronavirus threatens to shrink the 40,000 struggling US movie theater chains

Dick's Sporting Goods furloughs 40,000 employees amid coronavirus pandemic

Lowe's Cos. is giving its employees time to "recharge" this Sunday

Quarterly Results

Ahold Delhaize U.S. March comp sales up 34%
Costco March comp sales up 12.3%

Genetec Offers Its Digital Evidence Management System at No Cost
Genetec Inc., a technology provider of unified security, public safety, operations and business intelligence solutions, is making its digital evidence management system, Genetec Clearance, available free of charge to any organization looking to efficiently share digital evidence from wherever they are. Genetec Clearance allows organizations to manage and distribute media and files from surveillance systems, body cameras, cellphone footage from bystanders and witnesses and other sources while avoiding the need to create or distribute physical copies. sdmmag.com

Publishing Note: We will not be publishing LP Newswire Thursday & The Daily Friday this week due to the Easter holiday weekend. Thanks for reading & stay safe out there!

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Security Conferences in 2020: What's Canceled, Postponed,
Going Virtual or Proceeding as Planned?

Earlier this year, Security Magazine provided a list of the top 20 cybersecurity conferences to attend in 2020. Now, a few months later, most of those conferences have been canceled or postponed or have gone virtual due to an unforeseen threat, affecting every industry in the globe: the coronavirus (COVID-19) pandemic.
Below, we have compiled a list of conferences that have been postponed, canceled, or that are taking place as virtual shows or proceeding as planned in 2020.

1. ISC West 2020 - postponed for 2nd time to October 5-8
2. InfoSec World 2020 - postponed to June 22-24
3. THOTCON Chicago - postponed to September 11-12, 2020
4. Securing Federal Identity 2020 - September 16-17, 2020
5. WORP Summit - postponed to September 18-20, 2020
6. Northeast Security Systems Contractors Expo - postponed to September 22-23, 2020
7. MSPWorld - September 30 - October 2, 2020
8. Illinois School Safety Conference - Fall 2020
9. InfiltrateCon - postponed to October (specific dates TBA)
10. Walmart's Sp4rkCon - postponed to October 3, 2020

See full list here: securitymagazine.com

WSJ: Cybersecurity Jobs Avoid Brunt of Cuts for Now

Cybersecurity is an essential function? How about in your retailer?

Security & control functions have largely been preserved amid widespread layoffs stemming from the coronavirus pandemic

Cybersecurity roles have been largely safe from widespread layoffs caused by the coronavirus pandemic although that could change if economic conditions worsen, experts say.

Despite a dismal jobs report released Friday by the Department of Labor, cybersecurity recruiters say they haven't seen a significant reduction in recruitment for key oversight roles, such as those in risk, compliance and security. For companies in heavily regulated industries-financial services, in particular-recruiters say these roles are critical both for day-to-day operations and firms' reputation.

Technology roles haven't been immune to the effects. U.S. employers cut 19,000 information-technology jobs in March, IT trade group Computing Technology Industry Association said in a report Friday.

Mr. Anderson cautioned that it was still too early to draw any conclusions about long-term trends.

Trade association International Information System Security Certification Consortium, has begun conducting research into how the industry is coping with the fallout from the pandemic and company attitudes toward cybersecurity. Of 161 working security professionals polled by the group as of Wednesday in an ongoing survey, 84% said their organizations view cybersecurity as an essential function. wsj.com

Microsoft shares new threat intelligence, security guidance during global crisis

By Rob Lefferts, Corporate Vice President, Microsoft 365 Security

Ready or not, much of the world was thrust into working from home, which means more people and devices are now accessing sensitive corporate data across home networks. Defenders are working round the clock to secure endpoints and ensure the fidelity of not only those endpoints, but also identities, email, and applications, as people are using whatever device they need to get work done. This isn't something anyone, including our security professionals, were given time to prepare for, yet many customers have been thrust into a new environment and challenged to respond quickly. Microsoft is here to help lighten the load on defenders, offer guidance on what to prioritize to keep your workforce secure, and share resources about the built-in protections of our products.

Attackers are capitalizing on fear. We're watching them. We're pushing back. Read full blog.

Keeping Vigilant for BEC Amid COVID-19 Chaos
FBI and security experts warn that attackers are particularly targeting cloud-based email systems at the moment.

This week the US Federal Bureau of Investigations (FBI) urged businesses and remote workers to be extra wary of business email compromise (BEC) scams through cloud-based email, warning that attackers have redoubled their efforts to carry out BEC attacks in the wake of the COVID-19.

In a public service announcement released by the FBI's Internet Crime Complaint Center (IC3) on Monday, the feds warned that cybercriminals are specifically going after organizations that use cloud-based email systems with BEC attempts, cashing in on the fact that many victims will not have taken the care to turn on the security features on these platforms that need to be manually configured and enabled.

FBI's IC3 calculates that between January 2014 and October 2019 alone it has recorded $2.1 billion in actual losses from BEC scams targeting just two popular cloud-based email services.

Ultimately, it is going to be up to organizations to pass this knowledge on to workers who are already shooting from the hip in very unusual working circumstances. darkreading.com

Beware malware-laden emails offering COVID-19 information, US Secret Service warns

Zoom Rushes to Improve Privacy for Consumers Flooding Its Service

They Never Felt the Need to Examine Security

The features that allowed companies to hop on videoconferences also made it easy for trolls to hijack meetings and harass students.

Now the company is scrambling to deal with privacy and security issues that keep popping up. On Wednesday morning, Zoom announced that it had formed a council of chief information security officers from other companies to share ideas on best practices. The company also announced that it had hired Alex Stamos, the former chief security officer of Facebook, as an outside adviser.

"We were focusing on business enterprise customers," Mr. Yuan said. "However, we should have thought about 'What if some end user started using Zoom'" for nonbusiness events, "maybe for family gatherings, for online weddings." He added: "The risks, the misuse, we never thought about that."

Mr. Yuan said Zoom never felt the need until now to rigorously examine the platform's privacy and security implications for consumers. "If not for this crisis," he said, "I think we would have never thought about this."

Zoom's trajectory from mass media darling to privacy pariah may seem like a familiar narrative in a tech industry with a build-it-first, beg-forgiveness-later culture. But the coronavirus has accelerated the Silicon Valley story arc at an incredible pace.

Now attorneys general in several states are scrutinizing Zoom's privacy and security practices even as the company has publicly committed to improving them. nytimes.com

Coronavirus Sets Up Accelerated Push to Cloud for Cybersecurity Industry

On-site services will suffer, as will vendors that cater to small and midsize businesses, experts say

As the coronavirus pandemic shutters offices and batters the economy, experts say the largest-ever remote work experiment could supercharge the cybersecurity industry's shift to cloud services.

The pivot to working from home highlights the benefits of cloud-based services that can quickly scale up defenses around decentralized employees, they say. That could prove to be an opportunity for some companies when the shocks caused by the pandemic's spread recede.

"When a hurricane hits, the shoreline never looks the same afterward," said Alex Henderson, a cybersecurity analyst at investment bank Needham Group Inc. "What's going to be different, after this, is how cloudy the world is going to become." wsj.com






Cannabis Cares: How Cannabis Companies are Helping to Combat Coronavirus

Cannabis companies stepping up to produce high-demand healthcare items

By Tony Gallo, Managing Partner & Katharine Baxter, Lead Technical Writer for Sapphire Risk Advisory Group

Amid the coronavirus pandemic, many cannabis companies have seen a spike in sales and are staying busy despite many states enacting a shelter-in-place order. In many states, cannabis businesses are even deemed essential, requiring these facilities to enforce social distancing and increase their cleaning procedures to ensure employees and purchasers are safe. But these cannabis companies are not just supplying cannabis products - during the pandemic, many of these cannabis companies are helping to produce and donate high-demand healthcare items, like hand sanitizers and protective equipment.

Life saving items for healthcare professionals have become scarce. Producers of these products were not prepared for a pandemic to sweep the shelves, and significant shortages have made it difficult for doctors, nurses, and other healthcare professionals to perform their jobs safely. In response to these shortages, many companies, including cannabis businesses, have looked for ways that they could make a difference.

Hand Sanitizer
In California, CannaCraft is now producing hand sanitizers in addition to their cannabis products. The company is formulating hand sanitizing using ethanol used in the production of their normal cannabis products at their facility. Despite reassigning employees for the new production, the facility reported that they are keeping up regular production of their cannabis products. So far, they have made 25,000 bottles for nursing homes and senior centers in the state. Hawaiian company, Aloha Green Apothecary, has also been producing hand sanitizer

See other contributions from the cannabis industry here: sapphirerisk.com

The Rise Of Cannabis Retail: Finding The Right Balance Between Education And Convenience
Cannabis and hemp products such as CBD are capturing the imagination of retailers - and the wallets of consumers - with good reason: legal sales are expected to grow at a compound annual growth rate (CAGR) of 14% over the next six years, reaching nearly $30 billion by 2025, according to a study by New Frontier Data. CBD already is making a significant impact on retailing, with a massive and fast-growing presence at stores nationwide.

"The biggest trend that we have seen is that the number of traditional brick-and-mortar retailers has really increased," said Rick Maturo, Associate Director of Client Services in the Cannabis Practice at Nielsen in an interview with Retail TouchPoints. "At the beginning of [2019] there were about 10,000 places stocking these products, and at the end of the year we saw a nearly fivefold increase in the number of stores that were carrying at least one CBD item."

Read the full report from Retail TouchPoints.

CBD Retail Trends Conference 2020 Switches to Virtual Format - May 6-7

Same dates, expert panels slated for modified online version of insightful and educational event on navigating the CBD marketplace.

We've gone virtual! Our CBD Retail Trends Conference is now an online opportunity for those looking to gain insight into maximizing opportunities presented by the burgeoning CBD marketplace.

Because of the COVID-19 health emergency, CBD Retail Trends has modified the original in-person conference. The webinar version keeps the same dates - May 6 & 7 - with three hours of online sessions each day so attendees can benefit from the insight and expertise of CBD industry panelists and retailers.

To see the revamped agenda and register for the CBD Retail Trends Virtual Conference, visit https://www.cbdretailconference.com.

Cannabis and coronavirus: Here's what you need to know




Coronavirus: Amazon warehouse workers strike over concerns about workplace safety and protections
Online retail giant Amazon has been hit by a wave of strikes as workers protest against 'unsafe working conditions' and 'corporate inaction' during the pandemic.

Amazon workers across Europe and the US are walking out of company warehouses over the lack of protection being provided to staff during the Covid-19 coronavirus pandemic.

Amazon's frontline logistics workers, including drivers and those who operate the e-commerce giant's fulfillment centres, are citing a number of reasons for striking, including a lack of protective latex gloves and hand sanitiser, overcrowding during shifts, and high barriers to quarantine pay.

In Spain and Italy, which have both been badly affected by Covid-19, Amazon refused to shut down facilities after news broke in early March that a number of workers had contracted the virus.

Profits over safety - Strikes spread to the US - Read More Here

ACI Worldwide: Online sales and fraud rising; maintaining security during crisis

COVID-19 crisis is driving the global growth of e-commerce sales & online fraud

Transaction volumes in most retail sectors experienced a 74% rise in March compared to the year-ago period, while online gaming has seen a staggering increase of 97%, according to an analysis by ACI Worldwide of hundreds of millions of transactions from global online retailers.

Fraud is also on the increase, with fraudsters using the surge in online activity to target unsuspecting consumers and merchants, the research revealed. Merchants are starting to experience dramatic increases in COVID-19-related phishing activities, with stolen credentials released into the e-commerce payments chain, as well as increased friendly fraud activities.

● Average fraudulent attempted purchase value increased by $36 in March, driven by electronic and retail goods. This corresponds to a fraudulent attempted transactional value increase by 13%.

● Use customer profiling and time-on-file techniques to maintain the customer experience for valued customers and ensure good transactions are still accepted.

● Engage frequently with web and mobile site security management. Give these teams the tools, techniques and procedures to detect, contain and mitigate botnets. And considering the presence of both good and bad bots, put business policies in place to address this issue with clarity for both teams.

● Expect an increase in friendly fraud chargebacks as a result of growing financial difficulties among consumers. chainstoreage.com

Report: Amazon to pause third-party shipping during COVID-19 surge

Amazon sellers continue to grapple with coronavirus fallout







'Top 10 ORC Cases of 2015-2020' - Countdown

#7 (from July 26, 2017)
Florida Ring Leader Gets 7yrs Prison For Stolen Credit Card Trafficking Ring
Involving More Than 114,000 Accounts And Losses Of $23 Million
Bought CC#'s Online - Made Fake Cards - Purchased Goods Worth $23M

A Florida man was sentenced today to 73 months in prison for his role in a conspiracy to possess and traffic stolen credit card data held by New Jersey residents.

Between January 2010 and July 2013, Gonzalez obtained and possessed stolen credit card data for more than 114,000 credit card accounts. Gonzalez purchased the stolen credit card information from various vendors. These vendors sold stolen credit card data obtained from network intrusions into various corporate victims, including major retailers in the state of New Jersey. The stolen credit card data was used by Gonzalez and others to create counterfeit credit cards, which were used to enter into unauthorized and fraudulent transactions. The credit card issuers associated with the more than 114,000 stolen credit card accounts suffered a combined loss of more than $23 million.

In addition to the prison term, Judge Salas sentenced Gonzalez to five years of supervised release, fined him $100,000 and ordered him to forfeit a number of items, including a house, boat, car and $30,000 in jewelry. justice.gov

Click here to follow along as we count down the Top 10 ORC Cases from 2015-2020.

Medford, OR: Two arrested after Walmart $1,400 shoplift goes sideways; possible ties to other thefts
Police believe two people accused of trying to steal more than $1,400 worth of goods from a Medford Walmart pulled off a similar heist in Grants Pass. Jesselee Franklin Silva, 27, and Nicholas Ryan Crisler, 30, face felony theft charges accusing them of loading up a shopping cart at the south Medford Walmart and trying to leave the store without paying. Shortly after 11 a.m. Monday, Silva allegedly loaded up the shopping cart with $1,441.99 worth of items and walked away from the cart near the front of the store. Soon after, Crisler allegedly took the cart and attempted to leave the store, but the cart tipped over, and Silva abandoned the stolen merchandise, according to police. Store security called Medford police, and a witness trailed the suspects' vehicle to a motel. Medford police found Silva and Crisler hiding in the bathroom of a room rented in the name of another person who has not been charged with a crime. Police said they seized items reported stolen Sunday from the Grants Pass Walmart, including a computer and a headset. mailtribune.com

Pueblo, CO: Burglary linked to COVID-19? 75 protective suits, 10 respirator masks and 90 respirator mask filters were stolen
We know how hard protective equipment is to acquire for frontline workers in the fight against COVID-19, but was that a factor in a recent break-in at a Pueblo business? The owner of LTS Resource, an industrial supplier on the city's east side, said 75 protective suits, 10 respirator masks and 90 respirator mask filters were taken between late Monday night and early Tuesday morning. Someone cut through a rear fence to enter the property, said the owner who has asked to remain anonymous. That suspect then took the materials from two unlocked trucks and an unlocked trailer. krdo.com

Fergus Falls, MN: Three arrested for Walmart thefts in Stearns County
Information was provided from the Fergus Falls Walmart Tuesday about a group responsible for two different thefts. A Fergus Falls police officer found that Stearns County authorities had three people in custody after finding them with a vehicle full of stolen property. The trio had confessed to taking property from Walmart. The complainant had a video of two members of the gang taking items in Fergus Falls. fergusfallsjournal.com

Columbus, OH: Police investigating 3 female shoplifter loading totes at Home Buys

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Shootings & Death

New York, NY: Man allegedly stabs woman to death in NYC liquor store, threatens to jump off roof
A 64-year-old woman was fatally stabbed inside a Manhattan liquor store Wednesday night by a man who later threatened to jump from a nearby rooftop, law enforcement sources said. The woman's attacker stabbed her multiple times in the chest inside the store on 3rd Avenue in Kips Bay at about 10:20 p.m., police said. The victim and suspect were known to each other. The suicidal suspect fled after the attack onto a nearby 3rd Avenue rooftop, sources said. Police set up an inflatable rescue cushion in the middle of the street as the suspect threatened to jump, sources said. The man was later taken into custody. nypost.com

Fremont, CA: Man Killed In Parking Lot Shooting At Lucky's Grocery Store;
City's 1st Homicide This Year

A witness reported the shooting at 7:21 p.m. Officers arrived within minutes and found a man lying on the ground, suffering from apparent gunshot wounds, police said. The victim was conscious at first, but his condition deteriorated as he was transported to a local trauma center. The man was pronounced dead upon arriving to the hospital at 7:53 p.m., police said. The victim was believed to be in the parking lot of the Lucky's store with friends. Police believe another car drove up to them. The victim apparently exited the vehicle he was in and argued with someone inside the SUV, police said. At some point, a man in the SUV withdrew a gun and fire at least round, striking the victim, before the SUV fled the scene. cbslocal.com


Robberies, Incidents & Thefts


Bellingham, WA: AmPm employee under-fire for beating up shoplifter
An AMPM (ARCO) gas station on Meridian near olive garden in Bellingham Washington is under-fire after a video was released of a store employee who appeared to be attacking a teenage boy for stealing food from the mini mart. the boy continuously kept saying "I'm Hungry, that's why" but the store clerk appeared to have kept hitting and kicking the kid. bellinghammetronews.com

Stanislaus County, CA: 10 people have been charged with 15 counts of Looting
"District Attorney Birgit Fladager announced today that anyone who commits a crime of Burglary in the Second Degree, Grand Theft or Petty Theft, in our county, during the State of Emergency could be charged with Looting in violation of Penal Code 463," the office said in a press release. Fifteen counts of looting have been charged among the 10 defendants. The arrests were made by police in Modesto, Turlock and the Waterford.

In an open letter on its Facebook page last month, addressed to "criminal opportunists," the Police Department noted looting: "We have identified additional laws, and have worked with the District Attorney to ensure these laws are enforced justly and equally during this state of emergency. This includes the act of looting, which is covered under 463 PC, which states in part any person who commits a theft related offense including but not limited to burglary, grand theft, and auto theft during a 'state of emergency' or 'local emergency' is guilty of an additional charge on top of the original crime committed. "Not only will you be charged with an additional crime, it is very likely we will post your photo to all of our social media platforms for all to see so they know exactly the type of person you are."

A statewide emergency bail order was implemented on Monday by the California Judicial Council, which required bail to be set at zero dollars for a multitude of offenses, except for specified crimes. Looting is among those specified crimes. If a defendant is charged with looting he or she will have to go before the court to address his or her custody status and will not be automatically released on zero amount bail. A person convicted of looting must serve a mandatory minimum sentence of 3 to 6 months in jail and the court could impose an additional 80 to 240 hours of community service. modbee.com

Bronx, NY: 4 men caught on camera in $1.3M Bronx jewelry store heist
Four men were caught on camera getting away with about $1.3 million worth of jewelry in the Bronx. Surveillance video shows the group roaming around Gold Mine Jewelry on East Fordham Road last week. Police say the suspects took jewelry from a display case and from a safe. Sources say the robbers entered an adjoining ABC Training Center through the roof. The burglars then made a hole in the wall to enter the jewelry store through a closet. abc7ny.com

Pierre, SD: ATF and Local Law Enforcement seek suspects in Gun thefts; burglars hit same store twice in a week

Little Rock, AR: C-Store Clerk's shooter receives 30 years for store holdup

Lawton, OK: Coronavirus business closedown opens up rash of burglaries

Owensboro, KY: Police report 20 Burglaries since March 1st

Tulsa, OK: Walgreen's Burglary Suspect Arrested

Reno, NV: Man charged with stealing 200 surgical masks from VA hospital

Dunwoody, GA: Urgent care employee stole masks and gloves during the coronavirus pandemic

Tampa, FL: Money raised for Easter luncheon after restaurant burglary

Battle Creek, MI: Cheesecake, underwear and crab legs: Michigan city sees strange 911 calls during COVID-19




C-Store - Denmark, WI - Robbery
C-Store - Thurston County, WA - Armed Robbery
C-Store - Schuylkill County, PA - Armed Robbery
C-Store - Little Rock, AR - Burglary
C-Store - Las Vegas, NV - Robbery
C-Store - Daviess County, KY - Burglary
C-Store - Chester, VA - Armed Robbery
C-Store - Luling, TX - Armed Robbery
C-Store - Plant City, FL - Armed Robbery
C-Store - Chambersburg, PA - Robbery
Clothing - Lawton, OK - Burglary
Grocery - Chester, VA - Burglary
Guns - Pierre, SD - Burglary
Restaurant - Lawton, OK - Burglary
Shopping Center - Fenton, CA - Armed Robbery
Tobacco - Colonie, NY - Burglary
Vape - Yakima, WA - Robbery
Walmart - Lakewood, NY - Burglary


Daily Totals:
• 10 robberies
• 8 burglaries
• 0 shootings
• 0 killed


Weekly Totals:
• 44 robberies
• 38 burglaries
• 2 shootings
• 1 killed

Click to enlarge map



None to report.

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