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April 11, 2013 SUBSCRIBE

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News Brief - Sponsored by WG Security Products

March same store sales revenue up only 0.6% at 14 retailers  
according to research firm Retail Metrics. Including drugstores, the number was slightly higher, up 1.5 percent. "While clearly that's not a great number by any stretch, it could have been worse," said Ken Perkins, president of Retail Metrics. "Wintry weather conditions persisted deep into March depressing spring apparel, home and garden, and seasonal merchandise sales." Big names like Target, Macy's and Nordstrom have recently stopped reporting. Wal-Mart, the world's largest retailer, hasn't reported monthly sales figures in several years. (Source

Fast-forwarding several years, you won't be able to go into a store without having a Wi-Fi experience  Having this connection can help retailers expand their aisles in-store by showing products that may not be out on the shelves. Customer service can be greatly increased by making sure a customer can locate what they want to purchase. “Embracing Wi-Fi in store allows the retailer to show customers more information than they would normally have about products,” These experiences can also be further enhanced by other technologies such as augmented reality. Embracing mobile is the surest way to introduce your customer to the omnichannel experience that most retailers are attempting to create. (Source

Radio Shack loses 1,500 Target phone kiosks business and four LP jobs that covered the effort  The partnership had produced red ink for Radio Shack in the amount of $38 million for the first three quarters of 2012. The deal had been a lose-lose for both sides and while Radio Shack had hoped to use Target as another place to sell red-hot smartphone and tablets. Having staffed a number of LP positions to cover the stores, Radio Shack eliminated those jobs. (Source

Loss Prevention Research Council Developments

1. The LPRC BOA (board of advisors) has activated the LPRC Research Fusion Center to coordinate all LPRC research and development efforts from the 12 working groups and action teams. The Fusion Center will be operated by LPRC staff and directed by BJ’s Wholesale VP LP Charles Delgado. The Fusion Center will facilitate cross-team collaboration as well as disseminate actionable research findings to LPRC members and the industry via multiple channels.

2. Several leading ORC leaders activated the LPRC ORC Working Group this week to facilitate expert collaboration combined with anti-ORC field research efforts. ORC Working Group leader Publix’s John Hawthorne along with co-leaders, Jerry Biggs, Walgreens, Denny Dansak, Kroger Company, Mark McClain, Walmart, Sue Boulton, Meijer, Tony Sheppard, CVS, and Eliot Green, J.D., TJX formed the team, brainstormed initial research projects, and set their call timing. This core group is being joined by ORC professionals from Sears/Kmart, BJs, Home Depot, Lowes, Rite-Aid, Wegman’s, eBay, Bloomingdales, Tractor Supply Company, Toys R Us, Best Buy, Sterling Jewelers, JC Penney, Neiman Marcus, JC Penney, Nike, OfficeMax, and Big Lots, and will be recruiting other retailers.

Read Hayes, PhD
Research Scientist, University of Florida
Director, Loss Prevention Research Council

Alco Stores corp. leaving Abilene & moving to Dallas to help attract and keep top talent & be more accessible to vendors - Here comes a few new LP jobs to Dallas  Location-location-location. It plays hard in the equation of getting the best people and keeping the best working for you. From the executives to the vendors the importance of having the right people working for you is absolutely critical and this move proves that where you're at, has a direct impact on how far you can go. Since the recession people have become more resistant to change and to relocating. And recruiting to Abilene has got to be difficult. Now Alco will be well positioned to increase their talent pool, recruit from other retailers in Dallas, increase their vendor selection process, and interact more with their vendors as well. This also means they'll be a few new Loss Prevention positions in Dallas long term to select from.  (Source

Mobile POS proximity payments to reach $5.4B by 2018 - "astonishing growth" 
Mobile POS proximity payments made up just 0.01% of total retail POS volume in 2012. Javelin Strategy & Research's 2013 Retail POS Forecast: Mobile and Prepaid Opens New POSsibilities report evaluates the major trends for domestic retail POS payments transactions and how traditional non-card payment options will fare as card-based payments vehicles continue to grow in popularity. (Source

C-store Industry Sales Topped $700B in 2012 
The convenience store industry saw record sales of $700.3 billion last year. In-store sales increased 2.2 percent to reach a record $199.3 billion, while motor fuels sales increased 2.9 percent to hit a record $501 billion. (Source

Electronic security products to remain fastest growing 
Electronic security products accounted for nearly 65 percent of total security equipment demand in 2011. These products are also expected to post much stronger sales advances than mechanical security equipment through 2016. Demand will be driven by the ongoing improvements in design that give electronic systems greater functionality, while also making them increasingly user-friendly and cost-effective. (Source

ABC News looks at how to spot counterfeit goods. 
Everything from Designer apparel to watches to UGG boots we hear about almost daily, but did you know that companies like Callaway Golf are having a real problem with counterfeiting? (Source

Home Depot customer saws both arms down to the bone on the sales floor
Yesterday in a suburban Los Angeles store a male customer grabbed several saws and started cutting his arms down to the bone in front of customers. Passed out and near dead, in a pool of blood, paramedics used rope from the shelves to create makeshift tourniquets that saved his life. While the whole store was in chaos with blood all over the store. (Source

O'Fallon, Mo., police start posting their web page of shame- the shoplifters of O'Fallon  O’Fallon police officials announced this week that anyone charged with shoplifting will have his or her mug shot, arrest date and location of the arrest posted on the police department’s website. Drawing applause from business owners and questions from defense attorneys. (Source

Hackers turn a Canon EOS camera into a remote surveillance tool 
The high-end Canon EOS-1D X camera can be hacked for use as a remote surveillance tool, with images remotely downloaded, erased and uploaded. The digital SLR camera has a Ethernet port and also supports wireless connection via a WLAN adapter and was not designed with security in mind. Using an insecure network like at a hotel or Starbucks and almost anybody with a little bit of knowledge can hack it. (Source

Couple Snatches Credit Cards From Car, Goes On Shopping Spree In OK County  The Oklahoma County Sheriff's Office has released pictures and video of two people investigators say used stolen credit cards to go on shopping sprees at several stores. (Source

Two suspects being sought in San Leandro, CA in connection with seven robberies in the last two months at Rite Aid, Dollar Tree and Home Depot.  San Leandro police released surveillance video on Wednesday of two men responsible for as many as seven recent armed robberies in the normally quiet East Bay city. The robbers have hit several businesses including a Home Depot. (Source

Goodwill store employees tied up in Milwaukee area armed robbery. 
Employees at Goodwill in New Berlin were tied up and robbed at gunpoint Wednesday night. The robbery occurred about 9:30 p.m. at the store in the 3500 block of S. Moorland Road. Police said a man wearing a ski mask held two employees at gunpoint, stole money, tied the employees up and locked them up before leaving. (Source

Payless Shoe robbery suspect being sought in Shiloh, IL; sketch of the suspect released.  Shiloh police released a sketch of a person they said was involved in an armed robbery of a Payless Shoe Store. The associate of the store was held at gun point by a man wearing a nylon mask early Thursday morning last week. The associate was not injured. (Source

Smash and grab robbery at a Kansas City jewelry store.  Kansas City police are looking for two men who barged into a south Kansas City jewelry store Tuesday, pulled out a hammer and smashed display cases to steal pricey rings. The robbery occurred about 1:45 p.m. at Lichtenberg’s Fine Jewelry. One man had been in the store earlier, asking to see women’s rings, then left. When he returned, an employee buzzed him in, thinking he was ready to make a purchase. Instead, the man’s partner also ran in, holding a bag containing a hammer. The partner started smashing the cases containing the rings scouted by the other robber earlier. (Source

Thieves rip burglar bars off a Gun store in Indianapolis; 27 handguns stolen.  The Indianapolis Metro Police is investigating the burglary of a west side gun store Wednesday morning. Officers responded to investigate after multiple alarms went off at 500 Guns, around 3:15 a.m. When they arrived, they found the store’s security bars ripped off the front wall. Police believe one or more suspects tore the bars from the wall using their vehicle. (Source

Chicago Store Owner fights back against armed robbers with a Baseball Bat.  The store owner was shot at nine times and suffered one bullet wound to his inner thigh, but that didn’t stop this 62 year old man from chasing two large armed suspects from his store with a baseball bat. The owner, Louis Quizhpe is being called a ‘warrior’ by some, he never backed down. Quizhpe’s brother in law, who was also a victim during the robbery, assisted Quizhpe by throwing a stool and a fire extinguisher at the robbers. Both suspects fled and are being sought by police. (Source

March Same Store Sales Results
Perfumania up 10%
Costco up 6% excluding gas
American Apparel up 5%
Zumiez up 2.1%
Ross Stores up 2%
Walgreen up 0.7%
The Buckle flat
Limited Brands flat
Alco down 1.7%
TJX down 2%
Stein Mart down 2.8%
Fred's down 3%
Cato down 11%

Quarterly Same Store Sales Results
Pier 1 Imports Q4 up 7.9% with total sales up 15.7%
American Apparel Q1 up 5% with overall revenue up 5%
Bed Bath & Beyond Q4 up 2.5% with revenue up almost 25%
Destination Maternity Q2 up 1.6% with total sales down 2.1%
Rite Aid Q4 down 2% with revenue down 10% and reported its second straight quarterly profit
Bebe's Q3 down 8.6% with overall revenue down 3.7%



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eBay Supported Investigation helps Sydney Police dismantle illegal DVD network and seize $20 million worth of dvds

SYDNEY police have dismantled a large-scale counterfeit DVD distribution network and seized an estimated $20 million worth of illegal discs. Detectives from Quakers Hill along with representatives from the Australian Federation Against Copyright Theft and product security experts from a retailer raided a factory unit in Kings Park and a home in Marayong on Thursday. Officers found around 1.2 million suspected counterfeit high-quality DVDs, artwork, packaging materials, computers, gift cards and cash. The DVDs included local and international movie titles and TV show box sets which would have had a retail value of more than $20 million, police said. Click here to read full article.

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Law Enforcement Retailer Alliance of NE (LERANE)
Organized Retail Theft Bulletin

Derry, NH increase in Pawned Gift Cards from Walmart, Home Depot, Lowes, Staples  The Derry Police Department has seen a significant increase in pawned gift cards. The increase began in early 2012, but has spiked since October. From January 1, 2013 through April 1, 2013 pawn shops in Derry, NH have paid out $7315.00 to customers in gift card transactions. Most transactions are being paid .50 cents on the dollar.

A majority of the transactions are return customers who are known to law enforcement. The cards originate from the larger retailers, Wal-Mart, Home Depot, Staples and Lowes and are believed to have been obtained through theft or fraudulent means.

The Derry Police Department is looking for assistance from the Retail community and other Law Enforcement organizations in addressing this problem.

Please feel free to contact Lt. Jonathan M. Breen, Detective Lieutenant of the Derry Police Department for any additional information at 603-432-6111 or

NYPD on Staten Island seek the identity of three female shoplifters; rave about the quality of the surveillance video captures.  The three suspect are being sought in connection with the theft of thousands of dollars of electronics from the Target store on Staten Island. The suspects filled a filing cabinet with electronics merchandise then purchased the cabinet. Police believe with the enhance video screen shots, they may have a good chance at catching these suspects. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vendor Spotlight

American Dynamics Makes Powerful Video Management Accessible to Small and Medium Sized Businesses

New client options make the VideoEdge portfolio a more intuitive and
cost-effective VMS solution

WESTFORD, MA – April 4, 2013American Dynamics, part of the Security Products business unit of Tyco (NYSE: TYC), is introducing new ways to manage and interact with VideoEdge video management systems: VideoEdge Hybrid and Desktop/Mini-Tower NVR with VideoEdge Client and victor Express Client.

Previously considered relevant mostly to large, enterprise customers, the VideoEdge NVR portfolio has undergone a transformation over the past two years, to include smaller, lower-cost recording platforms, with two new intuitive client solutions.

The VideoEdge Hybrid is a powerful, high-performance NVMS that records and manages video from both analog and IP cameras, protecting your video investments. The Desktop/Mini-Tower NVR offers 200Mbps throughput (100Mbps to storage and 100Mbps playback to clients), the highest in the industry. Both recording platforms are ideal choices for small to medium size businesses.

The new VideoEdge Client brings powerful video management directly onto the VideoEdge recorder. This intuitive client allows you to manage and monitor high-performance video streaming, audio, video analytics operations and event management. You can also perform date, time and Smart Searches quickly and easily as well as forensic searches using the onboard investigator mode. Easy to set up and use, the VideoEdge Client is designed specifically for single site, single recorder applications

For customers securing single sites with multiple recorders, the new victor Express Client introduces a revolutionary way to enjoy the power of video unification without the high price tag or bigger system overhead. As part of the victor unified client portfolio, victor Express still offers the ability to manage video from multiple Intellex DVRs, and VideoEdge NVR/Hybrids from a single intuitive interface. By removing the victor site manager requirement which provides more enterprise functionality such as command center, access control unification and integrated policy management, victor Express provides single site applications a powerful way to manage multiple recorders. Those enterprise features are available with the victor Professional Client.

“Our VideoEdge portfolio has had tremendous success in places such as university and medical campuses, multi-site corporations, and Fortune 500 businesses; so much so, that we’ve been asked by customers in smaller applications for a solution more fitting to their needs. The new Hybrid and Desktop/Mini-Tower NVR with the new clients are the direct result of listening to those customers,” said Shahar Ze’evi, senior product manager for American Dynamics.

In addition to the new client solutions, customers can also use the new VideoEdge Go mobile application to view and manage video from any of their recorders, providing powerful visibility on the go.

The entire VideoEdge and victor portfolio of video management solutions is available through American Dynamics’ worldwide distribution channel.


Kim Kuhn
Sr. Marketing Manager
(978) 577-4176


About American Dynamics
American Dynamics video technologies are part of the Security Products business unit of Tyco (NYSE: TYC), the world’s largest pure-play fire protection and security company. American Dynamics continuously advances video technology via its IP solutions, while leaving no customer behind – ensuring backwards compatibility at every step. The American Dynamics portfolio features everything required for a complete, state of the art video surveillance system including a powerful enterprise analytics platform.

American Dynamics solutions work seamlessly with Tyco Security Products access control products, as well as with other important business applications, to provide customers with greater ease of operation and faster access to the information they need in critical situations. To learn more about American Dynamics solutions, visit

Tyco Security Products and its leading brands conducts business in over 176 countries around the world, in multiple languages and employs over 2,700 employees globally, including research and development, marketing, manufacturing, sales, service and logistics teams in the Americas, Europe, the Middle East, Africa, and Asia Pacific. Our products, built by developers from all product disciplines, consistently allow customers to see more, do more, and save more across multiple industries and segments including healthcare, government, transportation, finance, retail, commercial and residential. Worldwide, Tyco Security Products helps protect 42% of Fortune 500 companies, transportation systems on five continents, 37% of the world’s top 100 retailers, over two million commercial enterprises, thousands of students in more than 900 educational facilities, and over five million private residences.



Axonify. Read how Pep Boys reduced their shrink by 55% by overhauling their LP awareness program. Download.


2013 Police Unity Tour

Help Support the National Law Enforcements Officer's Memorial Fund

Donate to the Police Unity Tour

Stuart Levine, CEO of Zellman Group, will make his way from ground zero in New York, to Washington DC, in an effort to help raise money for the National Law Enforcements Officer's Memorial Fund (NLEOMF). Last year the Police Unity Tour donated over $1.65 million to the NLEOMF from this ride. Please help them surpass this goal and make a donation for this ride.

Stuart and over 1000 current and retired police officers will make
the 300 mile journey on bicycles in the hopes to raise awareness to line-of-duty deaths that happen far too often in the United States.

On average, one law enforcement officer is killed in the line of duty every 53 hours; since the first death in 1791, there have been more than 19,000 law enforcement officers have perished.

Please support this cause for those who keep our cities and streets safe, and feel free to make a donation.

Visit Stuart Levine's page to learn more, and to donate.

Learn more by visiting


Job Opening




Head of Safety & Loss Confidential London Linkedin
Director FLD LP CVS Caremark California CVS Caremark
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
West LP Director Gap San Francisco, CA Gap Inc.
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Mgr, LP Systems & Awareness Programs OfficeMax Naperville, IL OfficeMax
Director of Security/LP Price Chopper Schenectady, NY Price Chopper
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Global Supply Chain Security Mgr Target Minneapolis, MN Target
Director of LP - East Zone Express New York, NY Express
Director of LP - East Zone Express Miami, FL Express
Director of Safety Confidential Midwest Downing & Downing
Corp Safety Manager Confidential Mid-Atlantic Downing & Downing

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




LP Manager Sears Bloomington, MN Sears Holdings Corp
LP Manager Macy's Aventura, FL Macy's
Dept Mgr Store LP & Safety Lowe's Morgantown, WV Lowe's
Dept Mgr Store LP & Safety Lowe's Frankfort, KY Lowe's
Dept Mgr Store LP & Safety Lowe's Greece, NY Lowe's
Area LP Manager Lowe's Bowling Green, KY Lowe's
LP Manager Lowe's Calgary, AB, Canada Workopolis
AP Mgr in Training Walmart Covina, CA Wal-mart
AP Mgr in Training Walmart Des Moines, IA Wal-mart
AP Mgr in Training Walmart Abilene, TX Wal-mart
AP Manager The Home Depot San Diego, CA The Home Depot
AP Manager The Home Depot Fullerton, CA The Home Depot
Retail LP Manager Bergner's Bloomington, IL Bon Ton Stores
LP Manager Store Carson's Fort Wayne, IN Bon Ton Stores
LP Manager Dist. Center Best Buy Nichols, NY Best Buy

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Apollo 13: Lessons From the Successful Failure  43 years ago today the Apollo 13 lunar mission made history with its odds-defying stunt of landing on Earth, after the oxygen tank exploded. Leadership lessons can be learned and used from this event, and make you a better manager (Don't get lost in space)

Earn Your Leadership Role Every Day 
Leadership does not simply happen overnight, nor can it be acquired through osmosis.  It must be honed and practiced every day so you can be the best leader possible for your business and yourself. Are you earning YOUR leadership role every day? (Practice makes perfect)

Hardest Leadership Skill You'll Ever Learn  As a leader, you will certainly encounter countless challenges, but how well do you handle the the toughest one: being able to sit with your team and be an equal? Read more to see how you can acquire that skill and become a truly great leader! (Sometimes you must follow)

6 Ways to Conquer Leadership Pressure
How a leader handles pressure can say a lot about their character, values, and trustworthiness.  Most of us snap under the weight of pressure, or just simply deny that it's there. Pressure is a fact of life and you can help conquer it by following these tips! (Under Pressure)

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"I can't" - From the retailers prospective

What a phrase. We've heard it or said it so many times that we tend to minimize it or even accept it when we hear it or say it. The problem is that it sends such a negative message that it can leave a permanent impression on whomever hears it. To use that phrase in any situation draws boundaries and limitations that restricts growth and in actuality impedes relationships that are so critical to maintain and develop in the retail environment. The phrase itself feeds exclusion and increases the divide that many already complain exist between LP and Operations. And while it may be at times the honest response, one must remember that it's the message it sends they remember in six months and do you want them to really remember you can't?

So the next time you're tempted to say "I can't" think about how you can and find a way to add value in that situation itself. Because quite frankly every time you say that phrase you risk hurting a relationship and diminishing your creditability.

Just a thought,
Gus Downing

Gus Downing

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