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AFCI Annual Fraud Seminar
April 19

IAFCI Annual One Day Fraud Training
May 3

2017 CNP Expo
May 22-25

Utah ORC Association Impact ORC Conference
May 23

Fraud & Breach Prevention Summit: Chicago
June 20-21

Florida Retail Federation LP Conference
July 20-24

Axis Retail Leadership Forum 2017
August 14-16

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

ASIS International
63rd Annual Seminar

Sept. 25-28

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LP Technology's Store of the Future
Joe Coll and Steve Boarman, Macy's


Quick Take #16


Critical Incident Management
Mark Stinde, Art Lazo & Jim Passarella, 7-Eleven


Quick Take #17

Coming Next:

The Changing Faces of Violence
David Johnston, Dunkin' Brands & Van Carney, Domino's

Group LP Selfie Drawing with Gus Downing, The D&D Daily and LPNN and Greg DeTardo & Melissa Torreano, NuTech National

See more videos

View episode release schedule








 





Check out the Daily's Exclusive 2016 Reports


2017 Q1 Internet Jobs Report

Q1 2017 Update

2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 










































2016 report coming in the Daily.
























    

RILA Day 1 Wrap Up:

"The Crescent City Delights at RILA Asset Protection 2017"

By: Amber Bradley

One might expect the French-founded Crescent City of New Orleans to be a steamily humid already as we charge into the summer months. Luckily for those headed to the RILA's Retail Asset Protection Conference 2017, the weather is as sweet as the upcoming content covering various topics tackling retail challenges.

RILA welcomed attendees with a well-stocked reception that even included a few big screens for the Master's fans Sunday evening. Monday kicked-off early with Lisa LaBruno, Senior Vice President, Retail Operations, RILA updating a full general session crowd on RILA's various strategic initiatives progress before introducing Richard Ashworth, president of pharmacy and retail operations for Walgreen Co.

Ashworth's keynote presentation covered ways asset protection professionals can embrace disruption by incorporating disruption into their everyday businesses by integrating loss prevention into the company agenda, embrace new technology skills, and take a comprehensive view of the business.

RILA's own recap page states, "Ashworth also highlighted how the adoption of the total retail loss concept into the business has changed how Walgreens approaches asset protection. Learn more & access to our report on total retail loss here: bit.ly/2oYrszJ."

 

Only have 15 seconds?

Check out RILA's official day one wrap up here


Follow @DandDDaily for live action throughout the day

General sessions continued with Kimberly Overton, chief resource prosecutor of North Carolina Conference of District Attorneys, who presented, "Can you hear me now? The key to effective communication." Overton helped the audience learn how to identify different learning styles and how principles of accelerated learning can help you adjust your style of information sharing to promote strong and trusting relationships with internal business partners and external stakeholders.

Day one continued with varied breakout sessions. To view all the breakout sessions presented, check out the full agenda.

The exhibit floor was hopping with various solution providers ready to meet the needs of retailers from across the country. Check out some of the action:

   
Michael Lamb, VP of AP, Walmart &
Robert Oberosler, VP of AP, Rite Aid at RILA
 
The RILA exhibit floor featuring many
solution providers
 
     
 
The Iverify booth at RILA Mathew Schriner of Lowe's playing a game at the Protos booth   A visitor stops by the General Dynamics booth


After another block of valuable breakout sessions, the day wrapped up with Patrick Van Horne, co-author of Left of Bang, as he shared his insights on how to protect your business by using behavioral analysis to identify and manage threats. Check out a video of Patrick here: https://www.youtube.com/watch?v=Bs2lM2exaiY and his website: http://patrickvanhorne.com/

Remember to follow us on twitter @DandDDaily for live action throughout day two and stay tuned for more wrap ups from the Big Easy!









Q1 Robbery Report
Robberies & Burglaries Up 33% Since 2015
Despite increasing incidents, top retailers & states show few changes from '16

In the first quarter of 2017, the number of publicly reported robberies and burglaries climbed to 1,459 incidents. That's a staggering 27% increase over the first quarter of last year (1,151 incidents) and a 33% percent jump from the number of reported incidents (1,101) in Q1 of 2015. 

The graph to the right shows how, with each passing year, first quarter robberies have increased. 

Top cities, states and retailers:

Q1 Robberies and Burglaries by City

 
 
Overall, it's obvious that population plays a big role when it comes to these crimes as many of the states toward the top of this list have the highest populations in the country. Ohio is a new addition to Top 3 states. 

Q1 Robberies and Burglaries by State 

Q1 Robberies and Burglaries by Retailer

 
It's worth noting that these same three retailers also saw the most robberies and burglaries in our 2016 Robbery Report - proof that while robberies increase, they seem to be happening in similar locations.

With only three months reported, each successive quarter of this year continues to top the previous years by such substantial margins, we're likely to see record numbers of robberies and burglaries in 2017.

Click here to see our 2016 Robbery Report

 

The FBI Story - The Biggest Pharmaceutical Case in History
The FBI's Remarkable Work on the 2010 Eli Lilly $60M Warehouse Theft
"These criminals went on a $100 million robbery spree, but in the end they were brought to justice"

The details of the heist-including a mysterious tip called in to local police a few days later-have all the markings of a Hollywood whodunit, but what's truly remarkable about the 2010 theft from the Eli Lilly warehouse is the investigative work that went into recovering the stolen goods, catching the thieves, and sending them to prison.

The small town of Enfield is about 20 miles north of Hartford. "You would never guess there was a warehouse there with millions of dollars of pharmaceuticals inside," said Special Agent Damian Platosh, who supervised the investigation of the theft from the FBI's New Haven Division. Among a select group of criminals who specialize in cargo theft, however, the facility's location was well known.

These particular cargo thieves-part of a criminal group known as the Cuban Mob-were experts at their trade. They targeted facilities that stored drugs, cigarettes, and consumer electronics such as cell phones. They understood how to conduct surveillance, were proficient at recognizing and disarming alarm systems, and they knew how to load and move freight.

Editor's Note: As the Daily reported on this throughout the entire case including when the insurance carrier tried to sue Tyco for leaking the alarm spec's, this is the FBI's account for the first time published. The biggest pharmaceutical case in history. Read the whole FBI case story. Published for the first time as only they can say it. fbi.gov

U.S. Audit Regulator Probing Leak of Confidential Inspection Information to KPMG
PCAOB investigating former employee for the leak; Six KPMG employees including five partners leaving over roles in ethical breach.

Six employees at KPMG LLP have resigned after the U.S. audit regulator began investigating the leak of a confidential plan to inspect work performed by the global accounting firm, the company said Tuesday.

The departing KPMG employees include four partners and Scott Marcello, a partner and the head of the firm's audit practice, according to KPMG. The firm confirmed the matter after being contacted by The Wall Street Journal.

The Public Company Accounting Oversight Board, created by Congress after the accounting scandals that took down Enron Corp. and WorldCom Inc. to police audits of listed companies, has hired an outside law firm to probe the breach, according to people familiar with the matter.

The KPMG employee who received the leak formerly worked at the accounting board, according to the audit firm.

A spokeswoman for the board said the organization has taken steps to "maintain and reinforce the integrity of its inspection process" since discovering the leak.

The board is a private organization chartered by Congress in 2002, created to focus exclusively on audits that are supposed to reduce risks for investors. The Securities and Exchange Commission, a government agency, oversees the accounting board's work and must approve the standards it passes.

A KPMG employee informed the SEC and the accounting board about the leak, the company said. The board has described the leaker to government officials as a disgruntled employee, the people said.

The accounting board inspects each of the major accounting firms every year, testing a sample of each firm's audits to gauge its performance and its compliance with professional standards.

Among the Big Four accounting firms, KPMG had the highest number of deficient audits in each of the past two years. Last year, 20 of KPMG's inspected audits, or 38% of those inspected, were found to be deficient. In 2015, the number of deficient audits was 28, or 54% of those inspected.

The inspection process usually begins in the early spring after companies have issued annual reports to investors, which include their auditor's opinion on the integrity of the financial statements. The accounting board's inspections tend to focus on the most difficult businesses and transactions to audit, ones where it believes accountants may have cut corners or made mistakes. wsj.com

An Alert From World Retail Congress, 2017
Stop Talking and Start Doing, Now and Faster

By now, if anybody in the entire retail and consumer facing industries, from C-level executives down to the janitor working the night shift, is not aware of the fundamental earth-quaking changes going on across all of commerce, they are a "dead man walking." In fact, they all should just declare themselves dead, period, and crawl into a hole somewhere. Moreover, the 24/7 cacophony of the new language around the concepts of new and old world, digital, physical, technology, VR, AR, AI, new consumer values, e-commerce, omnichannel, personalization, conversational commerce, IoT, experiences, small vs. big, social media, bloggers, brand ambassadors, and globalization is so deafening and repetitive to the point that one would like to scream, "I'm mad as hell and I'm not going to take it anymore."

At last week's World Retail Congress (WRC) 2017, the entire range of transformative concepts and models for the future were once again presented and discussed by the leaders of some of the largest and most successful companies, from both the old and new worlds. From Macy's, PVH and Adidas, to Google, Alibaba Group and Casper, and hundreds of other companies from around the world, it was clear that the consumer and retail industries has indeed, reached yet another level of better understanding all of the disruptive forces and the need for transformation. However, even among those companies that would be considered well into change, the majority expressed a sense of urgency and the need to move faster.

Urgency is an Understatement

The first phase of a study commissioned by the research firm, Green Park, and WRC, titled "The DNA of The Retailers of Tomorrow," benchmarked organizational readiness for transformational change through a comprehensive survey and in-depth interviews with over 150 global chairs, CEOs and senior executives from the retail sector.

Editor's Note: Written by a consultant the CEO's follow - Robin Lewis - great article about where we are with one last sentence; You may say "yada, yada, yada." I say, let's hear it one more time: Act now, or die. therobinreport.com

Godiva, Consumer Urge 11th Circ. To Affirm $6.3M Deal for printing too many payment card digits on receipts
Muransky launched his proposed class action against Godiva in April 2015, after visiting a store and allegedly receiving a receipt with both the last four digits of his credit card number and the first six digits of his account number. Under FACTA, a retailer can print no more than five digits of a credit or debit card, and may face a statutory penalty of between $100 to $1000 per violation if consumers can prove it was willfully negligent.

The two sides reached the $6.3 million pact - supposedly the third-largest in the history of the FACTA - in early 2016. It proposed to provide relief to a settlement class of roughly 318,000 consumers impacted by the alleged FACTA violation over a 12-week period in 2015. Some 65,000 consumers submitted claims, resulting in a $60 payment per claimant after $2.1 million in attorneys' fees were subtracted. Muransky would also receive a $10,000 incentive award, court records show. law360.com

More retail stores have closed in 2017 than at the same point in 2008
Add it all up and more than 2,880 retail stores have been closed this year to date, a pace that is running ahead of the same point during 2008's recession, according to a recent Bloomberg report. What's worse is that the future isn't looking any brighter. washingtonpost.com

Convenience Stores Hit Record $233B In-Store Sales In 2016
Convenience stores, which sell more than 80 percent of the fuel purchased in the country, reported a 9.2 percent decline in fuel sales due to low gas prices.

The top 10 in-store categories ranked by sales dollars represent about 80 percent of all in-store sales.

Here's how in-store sales performed in 2016:

• Tobacco (cigarettes and OTP): 36 percent of in-store sales
• Foodservice (prepared and commissary food; hot, cold and dispensed beverages): 21.7 percent
• Packaged beverages (carbonated soft drinks, energy drinks, sports drinks, water, juices and teas): 15 percent
• Center of the store (salty, candy, packaged sweet snacks and alternative snacks): 9.8 percent
• Beer: 6.7 percent (12.2 percent for stores selling beer)
• Other: 10.8 percent

The convenience and fuel retailing industry employed 2.5 million people in 2016. With 154,195 stores as of 12-31-15. Wages were up 8.1 percent, and the average wage for a store associate is $9.99 per hour. Turnover for store associates was 133 percent, up from 95 percent in 2015, according to the recently released "NACS Compensation Report of 2016 Data." The rise is primarily due to tighter labor markets resulting from being in the seventh year of economic recovery. theshelbyreport.com

2017 Hurricane Season Forecast to be Slightly Less Active
An early forecast from scientists concluded that a weak or moderate El Niño is likely. The upcoming hurricane season could be slightly below average.

In fact, we could see as few as four hurricanes. An El Niño weather pattern generally results in fewer hurricanes in the Atlantic basin, as it increases wind shear - strong winds that can break up hurricanes as they're forming. These factors prompted scientists to forecast 11 named storms - four of them intensifying into hurricanes, including two that are major hurricanes with winds topping 110 mph.

There is a 42 percent probability of at least one major hurricane making landfall on the U.S. coast this season, compared with the average of 52 percent. But there is a 24 percent chance of a major hurricane hitting the Gulf Coast, 6 percent more than the last century's average of 30 percent, according to the report.

Hurricane season begins June 1 and continues through Nov. 30. The months of August, September and October generally see the highest hurricane activity. govtech.com

Harsh March U.S. weather to cost insurers $2B+

Supervalu And Unified Grocers Marriage To Create $16B Business

RadioShack plan, 530 stores up for bid, remaining 1,000 under review for sale


All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality







How To Save Money When You're Dealing With A High Restaurant Turnover Rate

By Shelly Vollmer, M.A., Marketing Manager, Instakey Security Systems

Securing restaurant facilities takes up a huge chunk of time, money and human resources. So much so that if you are in charge of restaurant operations you're constantly looking for a way to focus more on making sure guests have a fantastic experience and less on who's got access to a restaurant location and its vulnerable assets. In order to achieve this in the most efficient and cost effective way, take a cue from the boy scouts: be prepared.

The turnover rate in the hospitality segment of the economy was 72.1 percent in 2015, according to the Bureau of Labor and Statistics. Think about that. Nearly three out of four employees hired in one year will no longer be employed at the same restaurant in the next year. Acknowledging this prompts a rethinking of the common protocol for securing restaurant facilities.

Those in charge of restaurant operations are surely aware of the costs associated with a high turnover rate. Not only are there significant costs associated with continuously hiring and training new employees, but there are peripheral costs that aren't often recognized and discussed in the popular discourse on the topic. High turnover rates directly affect the cost of keeping restaurant facilities secure. But, knowing this is not reflected in the typical process of securing a facility after an employee's departure.

The process for ensuring security at most restaurant facilities looks like this:

1. Employee is separated.
2. The facility's security is evaluated by asking the question, "What did this employee have access to?"
3. Once the employee's access level is known, keys are asked to be returned.
4. Locks are changed in the event that employee does not return keys.
5. Access codes are changed.

This process is reactive rather than proactive. Being reactive is a result of being unprepared. Being prepared for employee separation will allow restaurant ops leaders to combat the high cost of securing facilities. These high costs often lie in the result of steps three and four in the process outlined above. There are three changes that can be made to prepare facilities for such situations and reduce costs.


Read more here.






Russia Accuses U.S. & the FBI of Targeting It's Citizens
Moscow criticized Nikulin's arrest last October, saying Washington was mounting a global manhunt against its citizens in both cases below. reuters.com
 
From Russia With Love -
Another one Busted on Vacation

FBI Grabs Russian Spammer "Kingpin"
on Vacation in Spain

One of World's Most Wanted and Prolific Alleged Spammers Arrested

Literally following him since 2006, 36 yr. old Peter Levashov finally went on vacation in Barcelona with his family. This past Friday morning Spanish Police along with FBI agents burst into the hotel room where the spammer was staying with his family and arrested him. Simultaneously, cybersecurity operatives from the Federal Bureau of Investigation and several private companies took down his online network of tens of thousands of virus-infected computers.

Justice Department Announces Actions to Dismantle Kelihos Botnet

For more than a decade, Mr. Levashov used his online empire to enrich himself and help others drain bank accounts and commit stock fraud, officials said. He has flooded computers with millions of spam email messages advertising counterfeit pharmaceuticals and remedies for erectile dysfunction, using subject lines like "No amorous failure risk."

The Kelihos botnet generated and distributed enormous volumes of unsolicited spam e-mails advertising counterfeit drugs, deceptively promoting stocks in order to fraudulently increase their price (so-called "pump-and-dump" stock fraud schemes), work-at-home scams, and other frauds. 

Since 2006 he has made a fortune clogging inboxes with spam using a network of computers infected with a malware known as Kelihos.

The cost of a spam campaign ranged from $200 to $500 per one million email messages, though he offered discounts of more than 50 percent for bulk orders. Mr. Levashov charged more to target American computers, an indication that these were a higher priority.

Mr. Levashov was also known to rent his huge network of virus-infected computers to online criminals who would use it to tap bank accounts and distribute ransomware, viruses that encrypt data in an infected computer or smartphone.

At times, cybersecurity specialists said, Mr. Levashov had control of more than 100,000 computers. He has already been indicted twice in the United States on wire and computer fraud charges.

"He was a kingpin in the criminal underground," said Brett Stone-Gross, a cybersecurity analyst who has tracked Mr. Levashov for years.

Not only is he behind spam and malware-rigged email campaigns, but Levashov also is tied to click-fraud and distributed denial-of-service operations. He's considered a spam service provider to various underground attackers. "He's been operating underground the past 20 years successfully evading prosecution," Kremez says.

It's not a big stretch that Levashov could have had a hand in the hacking activities by Russia last year to influence the US presidential election. But there's no indication thus far of his involvement.

Despite his sprawling criminal enterprise, Mr. Levashov appears to have lived openly and lavishly in St. Petersburg, his hometown. He had a large home and bodyguards and traveled around town in an armored sedan, according to someone with knowledge of the investigation into his activities, who asked to remain anonymous because the information is confidential. His wife was said to be a high-end wedding planner sought by St. Petersburg's elite.

Mr. Levashov will remain imprisoned in Spain while American officials negotiate his extradition. nytimes.com
darkreading.com

Russian Cyber Underground Tightening Up
Guess they won't be going on vacations
Levashov's arrest sparked alarm and chatter online among other big players in the Russian cyber underground concerned about their own unmasking and possible indictment or arrest. Vitali Kremez, director of research at Flashpoint, says his firm has witnessed some underground players planning to tighten up their own operations, and that their chatter also confirmed that Levashov is also known by the alias Peter Severa. Levashov/Severa is listed by Spamhaus as one of the 10 Worst Spammers in the world. abc7news.com

Another One: From Russia With Love
Grabbed by FBI Having Dinner on Vacation in October
Extradition Hearing Expected Soon for Alleged LinkedIn, DropBox Hacker

Yevgeniy Nikulin is wanted in the US for breaches involving LinkedIn Corp, Dropbox, and Formspring.

Prosecutors in Prague last Wednesday cleared the way for a court hearing on whether a Russian accused of hacking LinkedIn Corp should be extradited.

LinkedIn Corp has said the arrest was related to a 2012 breach at the social networking company that might have compromised the credentials of 100 million users, prompting it to launch a massive password reset operation.

A U.S. federal grand jury in Oakland, California, indicted Nikulin on Oct. 21. His arrest in Prague that month was carried out in cooperation with the U.S. Federal Bureau of Investigation.

Nikulin has been indicted by a U.S. federal grand jury that said he had hacked into the U.S.-based social media companies LinkedIn Corp, Dropbox and Formspring.

Yevgeniy Nikulin Indicted For Hacking LinkedIn, Dropbox, And Formspring

Russia has also applied to have Nikulin extradited to Moscow in connection with a 2009 internet theft of $3,450.

A spokeswoman for the Prague Municipal Court said the court would announce in coming days a hearing date to decide on U.S. and Russian extradition requests. Prague municipal prosecutors said both extradition demands had substance. reuters.com







The National Retail Federation's 2017 Loss Prevention Survey reported, for first time ever, 100% of companies participating in the survey reported being a victim of Organized Retail Crime. Retailers reported major losses in products with high resell values. The emergence over the last 10 years of e-Commerce, social media and market place seller sites has had considerable impact on the way goods are bought and sold, as well as, the significant associated fraud. Open Source ORC Investigations are the best way to combat this problem at its root.

Open Source ORC Investigations consist of online research to gather information from e-commerce communities, classifieds, social networks, Dark Web and criminal data to identify the core of ORC rings. The Zellman Group offers the only end-to-end solution for your ORC investigations. The Zellman Group offers a balanced and consistent approach to investigating ORC that accommodates the independent needs of each client. The Zellman Group's approach to ORC Investigations combines cutting edge forensic Open Source research with proven investigative techniques and financial recovery solutions.

Ben Dugan, who has over 10 years of ORC investigations experience recently joined The Zellman Group as the Director of ORC Field Investigations. Ben and Director of ORC Recovery, Bill Ramos, will be directing the Open Source Intelligence and ORC Investigations Program. CEO, Stuart Levine, VP of Operations, Lauren Bridgeo and Michael Ira Asen, Chief Counsel and criminal attorney will provide additional support and expertise. Each member of this team has more than 30 years of retail, e-Commerce and investigative experience.

In addition to having the right people, The Zellman Group has the resources to conduct or assist clients with ORC Investigations. Examples of how The Zellman Group will assist you with your ORC problem are:

   ● ORC Subject Vetting and Asset Search
   ● Social Media Covert Operations
   ● E-Commerce ORC Investigations
   ● Dark Web Investigations
   ● Victim Impact Statements
   ● ORC Recovery and Asset Search

Visit The Zellman Group's Open Source Intelligence and ORC Investigations team at 2017 RILA in New Orleans. The Zellman Group will be in booth 217

The Zellman Group, LLC, based in Greenvale, NY, is a loss prevention services and consulting company working in the retail, food service and hospitality industries. For more information, please visit us at our website: www.zellmangroup.com.









Delivering LP Services
in Different Brands

Mark Stinde, VP of AP, 7-Eleven

With the retail market shrinking and e-commerce continuing to impact brick and mortar stores, the likelihood of having to face a major career decision is higher now than ever before. As someone who successfully made the change from specialty to big box to c-stores, Mark Stinde, Vice President of Asset Protection for 7-Eleven, shares the experience and advice that helped him at every step along the way. Learn why going outside your comfort zone is essential and why LP is LP regardless of the box.

Episode Sponsored By:


Quick Take #18

Joe is rejoined by Jim Shepherd, who talks about some of the ways Protection 1 interacts with customers and associates in-store to prevent, detect and respond to violence in retail settings.

 

 


Solution Providers: Have a video or commercial you want to publish? Contact us









E-Commerce is driving retail employment
Online Retailers' New Warehouses Heat Up Local Job Markets

Retailers and logistics companies have been opening warehouses at a record pace to ensure online orders reach customers as quickly as possible. Now they're struggling to find workers to staff them.

But with the unemployment rate close to a 10-year low, competition for warehouse workers is fueling the biggest wage gains inside warehouses in at least a decade.

The warehouse and storage sector expanded dramatically as more people shop online, and accounted for 945,200 jobs in March, up 5.3% over the year-earlier period, according to seasonally adjusted Bureau of Labor Statistics data released Friday.

Warehouse workers typically earn a few dollars an hour above minimum wage, though minimum-wage laws in places like California and Massachusetts could narrow the gap.

Booming sales mean e-commerce operations have to ship more items faster, and pay increases are imposing new costs. E-commerce fulfillment centers require two to three times as many workers as traditional warehouses. It estimates a $1-an-hour wage increase can raise labor costs by more than $2 million a year at "big box" warehouses employing as many as 1,000 workers.

Many new facilities Amazon.com Inc. is opening around the country have 2,000 or more full-time employees, an Amazon spokeswoman said. The e-commerce giant, which has more than 90,000 full-time workers across its fulfillment network, said Thursday it plans to create 25,000 additional part-time warehouse jobs over the next year.

Rising labor costs are speeding up the pace of automation and influencing where new warehouses are built. And as poaching becomes a bigger threat, employers are trying to make picker jobs more attractive, with perks like employee barbecues and holiday breakfasts, as well as more-flexible shifts.

"It's almost like peak [season] is never ending."

Competition for labor is intense in areas such as Southern California's Inland Empire and Central Pennsylvania, within a day's reach of millions of consumers. Demand is heating up in Midwestern cities like Indianapolis and St. Louis, according to commercial real-estate services firm JLL.

Editor's Note: When I started in retail way back when, in a warehouse picking orders, we were considered retail step children. Now the table is changing dramatically. With the supply chain now center stage and growing to the point that you want the stores to be the actual fulfillment centers themselves. wsj.com

The Extremely High Cost Of Counterfeit & Digital Piracy
According to the latest edition of "Transnational Crime and the Developing World" recently released by Global Financial Integrity (GFI), the global trade value of counterfeit and pirated goods is estimated to generate between US$923 billion to $1.13 trillion annually. To put that in more comprehensible numbers: The global value of the counterfeit goods market is about the same size as the GDP of Canada.

The report notes the most dangerous products that show up as fakes in the market are actually the least expensive, particularly the foodstuffs. This happens for two reasons. First, knock-off food and beverage products are more likely to be passed off as real in primary markets - meaning consumers who buy them usually believe they are buying real goods (as they are buying them at a store from a retailer that also believes it is selling real goods), which means they will not think twice about consuming them. Secondly, food and beverage items are low-cost to start with - meaning the sorts of quality shortcuts taken to make them even cheaper than an already low-market price often makes those products dangerous to consumers. pymnts.com

Amazon will command half of US e-commerce market by 2021











Connersville, IN: Duo facing felony charges in $20,000 lottery theft scheme
The two former employees have been charged with Level 6 felony theft stemming from an investigation by both the Connersville Police Department and the State Lottery Commission of Indiana. The scheme allegedly took place between Nov. 19, 2016 and Jan. 25, 2017, with Miller's Discount Tobacco reportedly incurring a loss of $19,005.86 during that period, while the State Lottery Commission of Indiana claims it paid out a total of $6,242.50 in fraudulent winnings to both Lanning and Richardson during that same period. newsexaminer.com

Pinellas County, FL: PCSO looking for Winn Dixie grand theft suspect;
over $1,000 in baby formula

Police continue to search for a suspect who took off with over $1,000 worth of store merchandise at a Winn Dixie in February. According to the Pinellas County Sheriff's Office, the suspect came into the store with two young children and placed several items including baby formula in her cart and fled. wtsp.com



Woman arrested in $1,600 Crocker Park theft
An Elyria woman has been charged with felony theft for allegedly stealing more than $1,600 worth of merchandise from a Crocker Park store. Westlake police, acting on tips that came from Chronicle-Telegram readers, arrested Kortney Davis, 31, this morning. Police believe Davis walked out of the Sunglass Hut in Crocker Park on March 23 with six pairs of sunglasses valued at a total of $1,600. chroniclet.com


Victoria, AU: Thieves smash and grab chainsaws
Thieves stole thousands of dollars worth of chainsaws in a smash and grab at Rochester early yesterday. The front window of Rochester Motorcycles was smashed before offenders took off with several Stihl chainsaws about 1.40am. Campaspe Criminal Investigation Unit detectives are investigating and have viewed security footage. sheppnews.com.au

Wala Wala, WA: Police Blotter: Tara N. Whitmore, 28, for investigation of possession of a stolen vehicle, organized retail theft, theft with intent to resell and second-degree possession of stolen property

Elkins, WV: Woman arrested on 2 Shoplifting incidents in January: totaling $1,360 in merchandise


Submit your ORC Association News


Visit the ORC Resource Center







Shootings, Assault & Deaths

Waco, TX Man enters Michael's Crafts with a Shotgun; demanding money he was owed
According to a Waco Police, a man with a shotgun walked into a store and started yelling about the owner owing him money. The man didn't demand money from the register, but evidently believed someone there owned him money. When officers in unmarked, and later marked, units arrived at the business, the man drove off at a high rate of speed with police in pursuit. The suspect was involved in 2 accidents and his SUV was disabled. The man refused to get out of the SUV and was cursing at officers after the crash. He picked up the shotgun and pointed it at the officers, in response to which several officers opened fire. The man, who was struck in the lower left leg and left buttock, continued to ignore officer's pleas. SWAT officers "used a less lethal round to break the back glass and a distraction device along with pepper-spray was eventually used to force the suspect from the vehicle. kwtx.com

UPDATE: Biloxi, MS: Video reveals Dillard's Loss Prevention pepper spraying Rapper inside the store
Crystal Whitmore of Arkansas said she shot the video over about one minute in Dillard's department store at Edgewater Mall in Biloxi, Miss. Fans of Lil Boosie were following him around as he was shopping at the mall. A crowd followed Lil Boosie into Dillard's department store Sunday afternoon, where he was shopping in the Polo Ralph Lauren area when a loss-prevention officer whipped out a can of pepper spray and doused the rapper and his crew. Before the afternoon ended, several men associated with Lil Boosie were arrested miles east of the mall on simple assault charges. sunherald.com

Newton, IA: New Star C-Store fight/shooting leaves 1 victim in wounded; stable condition

New Iberia, LA: Deputies investigate shooting at One Stop C- Store; suspect released from prison in December

Valley Stream, NY: Green Acres Mall: 2 female bodies found in burning car; believed to be double suicide


Robberies & Thefts


Zephyrhills, FL: Thieves ram stolen truck into Florida gun shop, make off with guns and ammo in daring heist The Zephyrhills, Florida
Police Department released surveillance footage of the robbery on Monday, showing the pick-up truck barreling through the front of the Sunshine State Armory at around 2 a.m. Sunday. At least three suspects stole an "unknown amount of firearms and ammunition," before fleeing the scene, the department said. abcnews.go.com




Naperville, IL: Woman gets 12 years in prison for robbing CVS
with syringe

An ex-convict was sentenced Monday to 12 years in prison for using a syringe as a weapon last fall while robbing a CVS/Health store in Naperville of more than $2,500 worth of over-the-counter drugs. Janine I. Gurgone, 32, will serve that term concurrent with one she received last week for a similar crime at a CVS store in Niles, IL. chicagotribune.com


Brooklyn, NY: Man Posing As Cop During Attempted Brooklyn Robbery
Surveillance image allegedly shows a man suspected of impersonating a police officer and then trying to rob a Brooklyn deli, the latest in a string of similar crimes across the borough. It happened around 1:30 a.m. Tuesday in Bensonhurst. Police say the suspect told the clerk behind the counter that he was a police officer, demanding the clerk turn over the cash inside of the register. When the employee began asking questions, the suspect apparently gave up and took off. Investigators say similar scenarios have been playing out all over the borough in recent days. cbslocal.com

Warrington, PA: 3 teens charged with Robbing 9 area 7-Eleven stores
A month-long series of armed robberies at 7-Eleven convenience stores in Philadelphia, as well as Montgomery and Bucks counties, may be over. A Whitpain Township Police officer "heard the description over the radio and headed toward the robbery scene when he observed a car that was being driven as if the vehicle operator was lost." He stopped the car when the driver didn't use a turn signal and "noticed the occupants matched the robbery suspects' descriptions and he noticed there was a lot of cash visible in the car." Authorities brought the store clerk to the traffic stop location, and the three men were positively identified and arrested. fox29.com

BURGLARY CREW: Santa Barbara, CA: LA Sheriff's Major Crimes Bureau Task Force Nabs Burglary Crew Suspects
Investigators arrested seven suspects (six adults and one juvenile) following two commercial burglaries they had committed in the city of Santa Barbara Sunday, at 3:15 a.m.. With the assistance of the Santa Barbara Police Department, both vehicles were stopped and all 7 suspects were detained without incident. Investigators recovered burglary tools and cash stolen from the locations inside the suspect's vehicles. In November 2016, the Task force began investigating a series of similar restaurant late night and pre-dawn burglaries. In this burglary series, the suspects were forcing entry into the locations via the front doors and windows of restaurants and fast food establishments throughout Los Angeles County. They often stole cash drawers and safes from within the closed businesses. The crimes covered areas throughout Los Angeles and surrounding counties. hometownstation.com


Little Rock, AR: Loomis Armored employee arrested after stealing $10,000 from ATM bag
Little Rock Police were sent to Loomis Armored U.S., a cash distribution business after getting a call Monday that someone had stolen from the business. District Manager Jonathan Rollins told officers that one of their ATMs was serviced on April 4 and came up $10,000 short. After he investigated the theft, Rollins concluded an employee, 22-year-old Brandon Rhea, took the cash from an ATM bag a few days prior. Rollins said he then spoke with Rhea, who brought the entire $10,000 back to the company. arkansasonline.com


Counterfeit

Apple Inc. praises Dubai Economy for protecting intellectual property
The vital role played by the Commercial Compliance & Consumer Protection (CCCP) sector in Dubai Economy in protecting intellectual property (IP) has won praise from Apple Inc. Ed Wilkie, Apple Senior Intellectual Property Legal counsel for Europe, Middle East, India and Africa recently honored officials and Intellectual Property Rights Protection inspectors from CCCP for their efforts and professionalism displayed in protecting the Apple brand and in combating commercial fraud and counterfeiting. albawaba.com


Arson

Cambridge, MD: Man arrested for arson fire at Zip Mart 


Skimming Thefts

Victorville, CA: Skimming device found on ATM; public urged to use caution

Tacoma, WA: Police warn customers about recent credit card skimming at ATMs




Asher One Stop - Little Rock, AR - Armed Robbery/ clerk shot and wounded
Bailey's Custom Meats - Valdosta, GA - Burglary
Conoco Gas - Nassau County, NY - Armed Robbery
Eni Haitian Variety - Philadelphia, PA - Armed Robbery
Hess - Little Rock, AR -Armed Robbery
Marilyn's Diamond Collection - Bronx, NY - Armed Robbery
Music City Pawn - Nashville, TN - Burglary
New Star C- Store - Newton, IA - Armed Robbery
Paris Pharmacy - Paris, IL - Armed Robbery
People's Pawn and Jewelry - Hallandale Beach, FL - Armed Robbery
Sunshine State Armory - Zephyrhills, FL - Burglary
Speedee Mart - Council Bluffs, IA - Armed Robbery
Thrive Pharmacy - Clarksburg, MD - Armed Robbery
7-Eleven - Taylorsville, UT - Armed Robbery
7-Eleven - Fremont, CA - Armed Robbery

 

Daily Totals:
12 robberies
3
burglaries
1 shootings
0 killed















Scott Vollrath, CFI
named Regional Loss Prevention Manager for Dollar General



Chad Garrett
named Regional Manager of Asset Protection for Luxottica

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Featured Job Spotlights


Director Internal Audit and Loss Prevention
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With strong leadership and execution skills this individual will be responsible for directing, administering and delivering internal audit and loss prevention services for Citi Trends. The Director is responsible for the management and oversight of the review of internal controls over financial data to ensure compliance with Sarbanes Oxley. The Director is responsible for evaluating financial and reporting risks, creating annual audit plans and executing plans, as approved by the Board of Directors...



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The Associate Vice President, Loss Prevention is accountable for managing and executing the Loss Prevention programs and will provide leadership to our Loss Prevention teams across Canada for the Mark's, PartSource and Petroleum divisions. This Senior Leader will play a key role in developing loss prevention strategies and implementing action plans to ensure that adequate measures are in place to minimize negative brand impacts and financial exposure...



Asset Protection Program Sr Manager
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Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies. Provides training and support for field personnel on all applicable programs and initiatives..



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Under the supervision of the Director of Loss Prevention, the Distribution Center Loss Prevention Manager implements and enforces measures to ensure safety, security and prevent loss within all Distribution Center facilities...



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The Sr manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...



 

Loss Prevention Area Investigator
Southeast US

Gap Inc is seeking an experienced Loss Prevention Investigator to support the company's shortage reduction efforts. Investigators are primarily responsible for detecting the existence of internal fraud through exception reporting, store research, networking, general loss interviews and response to COBC hot lines. All conclusions are based upon associate interviews and/or factual findings derived from various company and vendor resources...



 

Store Detective - Multi-Unit
St Paul, MN

As a Market Investigator, you will directly assist in thesafety and protection of CVS Health retail assets within assigned stores, including customers, employees, merchandise, and store property. In this role, you will become familiar with CVS Health policy, local criminal law, covert surveillance principles, overt customer service methods, and digital and traditional VCR tape video surveillance systems...
 


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Staying focused - at times the most difficult task of all. With days slipping by as if no progress at all is made. Feeling guilty as you drive into work and remembering those you didn't follow up with or call just to check in. Finding that zone where the day disappears and you've hit all the balls out of the park is a great feeling and at best only happens two or three times a week. So the question is: how do you move forward every day of the week and make all of them highly productive? - A struggle even for the best. Simple - Get focused on the day at hand. Commit to yourself exactly what you've got to accomplish that specific day and go do it regardless. And don't allow yourself the luxury of letting anything stand in your way - unless it's a family emergency. Dedicate yourself that day to your objectives of that day and that day alone, as progress is measured by small steps and each day you can make a few. You've just got to commit yourself to making them each and every morning.

Just a Thought,
Gus

Gus Downing



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