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April 12, 2013 SUBSCRIBE

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PROACT Investigation Uncovers $3 Million Dollar ORC Theft Ring

The U.S. Attorney in Sacramento announced the arrest of three people in Sacramento as part of an ongoing investigation in an alleged conspiracy that sold more than $3 million of stolen goods across the country using eBay. "The investigation of this bold conspiracy has exposed a network of individuals fueled by limitless greed," said FBI Sacramento Division special agent in charge Herbert Brown, in a news release. "We are especially thankful for eBay’s assistance with the investigation that ultimately led to these arrests." Click here to read full article.

eBay Investigators Supported Federal Investigation - Leads to Arrests In Million Dollar Sting

Sacramento man is accused of running elaborate nationwide multimillion dollar stolen properties ring. Several people are in jail for their alleged involvement in a nationwide crime spree. The feds say Schroeder laundered the money by buying gold or getting cash and then paying his crew. It came to an end when eBay investigators got suspicious and teamed up with the FBI. Click here to read full article.

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News Brief - Sponsored by WG Security Products

Bob Brokaw was promoted to Senior Director Asset Protection for Supervalu, Inc. Bob has over 23 years experience in Asset Protection. Prior to joining Supervalu, Inc in 2007, Bob was the Regional Safety Team Leader for Target. Before being promoted, Bob was the District Assets Protection Team Leader for Target for eleven years.  Bob earned his Bachelor of Arts degree in Criminal Justice and graduated from Washington State University. He continued his education at St. Mary's University of Minnesota where he earned his Master of Arts in Organizational Leadership. Congratulations Bob!

From CMOs taking kickbacks to outside auditors selling info, the bad guys aren't just the ORC rings and it could be happening right at your retailer. Former KPMG Partner Charged with Insider Trading and selling insider info on Skechers & others  The Los Angeles KPMG partner in charge of its audit practice sold information to his financially strapped friend, and Jewelry store owner, about companies’ quarterly earnings announcements, but escalated into more lucrative secrets about pending mergers and acquisitions. His friend made over a million and the partner pocketed over $100,000. The FBI was tipped off by the friends broker and began their investigation. Which included rolling the friend over on the auditor and taking pictures of pay offs of cash in brown envelopes. Earlier this week we reported on the former Chief Merchandising Officer for Aeorpostale starting his trial for taking $25M in kickbacks from a manufacturer who has already plead guilty in Federal court. So the real issue is long term - developing your skills and your LP departments ability to help monitor, identify, and resolve such cases for your employer. (Source

J.C. Penney's new CEO's first call was to Macy's CEO Terry Lundgren according to NY Post  Trying to solve the Martha Stewart double dip, Penney's returning CEO Myron Ullman obviously wanted to clear the air with Lundgren and try to resolve what the NY State Supreme Court wants nothing to do with. With, according to one analyst, $100M in inventory already to go for Penney's "Everyday" line this could be another huge loss for Penney if the courts don't allow it. (Source (Source

US retail sales fall 0.4 percent in March  
Department stores, electronics retailers and sporting goods outlets all reported lower sales. Higher taxes and weak hiring may have made some consumers more cautious about spending. Many expect weaker spending will slow growth to in the April-June quarter. Still sales at stores open for at least a year rose 1.6 percent in March, according to the International Council of Shopping Centers who follows 15 major retailers. (Source

N.Y. Attorney General sues NYC Security Guard Training company that scammed unemployed consumers  Attorney General Eric T. Schneiderman announced that he filed a lawsuit in Manhattan Supreme Court against a company and its owner for using phony job listings and false promises of employment to con consumers into paying for expensive security guard training courses. The New York City-based 1st Security Preparation & Placement, Inc. and its owner, Allen Haft, may have scammed more than 15,000 consumers since 2008. They also secured a temporary restraining order freezing any assets the company or Haft may have and temporarily barring them from advertising job openings or selling security guard training courses. After all the efforts years ago to professionalize the security guard industry and make state certified training mandatory this is a blemish on the industry. (Source

Security guard killed at Panorama City, California strip mall.  A security guard was shot and killed near a liquor store in a Panorama City strip mall, Los Angeles police said Thursday night. The guard was gunned down shortly before 10 p.m. A witness told police that he saw the security guard arguing with a man minutes before the shooting. A group of people were also seen running from the scene. (Source

8 bomb threats, at Target, Kohl's, Walmart, schools and a hospital in Idaho  One day marked by bomb and shooting threats at five southwest Idaho schools, several retail chain stores in Boise and one Twin Falls hospital became targets as well. On Thursday evening, a bomb threat was called into the Target at North Eagle Road and East Chinden Boulevard in Boise. Similar calls also came into the Walmart on East Fairview Avenue and the Kohl's on North Eagle Road in Meridian. The Kohl's and Walmart were both evacuated. (Source

Wichita store owner busted a second time selling counterfeit merchandise 
In 2009 agents seized 2,590 counterfeit pieces with a retail value of $1.5M from her store called The Fabulous Store. Last month they busted her again selling what she called "replicas" of name brand goods. This time she faces 10 years in prison and a fine of up to $2M. (Source

Two men steal $2000 worth of electronics from the Apple Store in Greenville, SC.
Greenville police said two unidentified men stole more than $2,000 worth of electronics from the Haywood Mall. (Source

JC Penney store at Pleasanton, Cal. Stoneridge Mall burglarized. 
A JC Penney store in Pleasanton, California was burglarized around 2 am Thursday morning. Police arrived at the store and saw there had been a break-in and an undisclosed amount of jewelry was taken. Police said 24-hour mall security personnel responded to the burglary as well. Investigators are working to track down an unnamed primary suspect, who is believed to have worked alone in the jewelry theft. No injuries were reported in the break-in. (Source

Nebraska Furniture Mart moving forward to arm its Security Staff. 
Family run since 1937, the furniture chain says it has researched the options and will move forward with arming its security staff in the next two months. The staff is made up of mostly ex-law enforcement and former military, but will still complete additional weapons training. Security guards armed with handguns will patrol Nebraska Furniture Mart's stores in Omaha, Kansas City, Des Moines and the new Dallas, Texas store when it opens in 2015. (Source

Seattle Police searching for suspects in Northgate Mall jewelry heist.  Police are looking for four men suspected of robbing a traveling jewelry salesman Wednesday morning. The man was getting out of his car with a small tote containing "miscellaneous jewelry and diamonds" when he was suddenly confronted by three to four masked men armed with ice picks. One of the suspects pushed the victim backwards as he dropped the jewelry and another suspect stabbed the rear tires on the man's car. The suspects then jumped into their car and took off. The victim was not injured. The loss amount is unknown at this time, but a similar theft in Mercer Island was valued at $500,000. (Source

Tacoma trio arrested following robberies of a Walgreens, 7-Eleven and a Bistro with a BB Gun.  First the trio hit the 7-Eleven store at 5:20 am then 10 minutes later struck at Walgreens, followed quickly by a drive thru robbery of a coffee bistro. Tacoma Police quickly spotted the car and arrested the three suspects, recovering the stolen cash as well as a BB gun and a .38 caliber hand gun. One suspect told police he had a serious drug problem and that’s why they needed the money. (Source



Combating Counterfeit Products Act will give Border Services Agency and RCMP new enforcement tools  The recently introduced Combating Counterfeit Products Act will give the Canada Border Services Agency (CBSA) and the Royal Canadian Mounted Police (RCMP) new enforcement tools to better protect Canadians and Canadian businesses against commercial-scale counterfeiting and piracy activities, both at the border and domestically. Changes to the Act will also prohibit the sale, distribution, possession, importing and exporting of counterfeit goods for the purpose of trade, which will enable the RCMP to seize counterfeit goods. These activities will be subject to fines and penalties. (Source

Canada has a "real and acute labor shortage in certain sectors and regions" in the low-skill service and retail jobs  And the retail sector is hardest hit. In Alberta they even started a program last April that allows approved companies to hire temporary foreign workers at 15% less than Canadian residents in order to staff the positions. However, this is a regulated and controlled program, and some are saying is being abused. (Source

Canada feeling third wave of retail invasion 
Six new international brands will be opening in Canada this fall as part of an ongoing expansion at one of North America's most productive malls. Yorkdale Shopping Centre, a Toronto mall prized by incoming international retailers for its industry-high sales per square footage, is adding six additional new-to-Canada brands in 2013, including jeweller David Yurman, Zara Home, and fashion boutiques All Saints, John Varvatos, Mulberry and White House Black Market. The expansion furthers a third wave of U.S. and international retailers that began taking to this market in earnest two years ago in the wake of Target's announcement it would open stores in Toronto, a wave bolstered by a Canadian retail economy that has outperformed the U.S. since the recession. (Source

Canada's biggest Department store Hudson's Bay is doing the same thing everyone in the States is doing - stores-within-stores  With a new branding effort and logo, Hudson’s Bay Co. is pushing ahead with its reinvention and ambitious merchandising plans just as competition heats up in Canadian retailing. Richard Baker, the U.S. real estate mogul and HBC’s chief executive officer, is spearheading a raft of initiatives to shore up the retailer’s position as the country’s top seller of women’s shoes while introducing five more British-based cheap-chic Topshop store-within-stores. They own Lord & Taylor as well. (Source

There are plenty of reasons for Canada-U.S. price gap - Best article published about the Price Gap!  From tariffs, smaller population density, lack of competition, higher minimum wages, lack of technological investments, lower productivity, higher transportation costs, more complex packaging requirements, this is the article you want to read to learn the real reasons for the huge price discrepancies between the States and Canada. (Source

The dollar store industry in Canada is booming too! Dollarama posting "record results" in 4Q  With same store sales up 4.6% for the 4Q and sales up 19.9%. Dollarama now has 785 locations across the country and had a same store sales growth for the 52 week period of 6.5%. (Source

RCMP raid an East Hamilton Flea Market: seized $100,000 of counterfeit merchandise. Two men were arrested and three other vendors were shut down following a raid conducted by the RCMP in East Hamilton. Confiscated items included fake sunglasses, jewelry, jeans, purses and DVDs. (Source

RCMP seeing a dramatic rise in Shoplifting cases; Merchants taking additional steps to combat the common crime.  Additional Associate training and strategies are being developed by area merchants to catch and prosecute shoplifters. Wider aisles and increased staff walking and talking to customers was the solution for one Pharmacy store. Other retailers are facing additional loss prevention increased costs and adding additional surveillance equipment. Whatever the solution is, more merchants are making every associate aware of the cost shoplifting has on their business. (Source

Halifax man busted for 56 fraud-related charges involving gift cards 
An investigation into an alleged credit card scam led police to Curtis Jay Fountain, 19, who was initially arrested on March 24 and charged with three counts of fraud. Police continued their investigation into the scam, which led them to allege that Fountain was connected to 10 other fraud-related cases where stolen credit cards were used to buy gift cards. This led to 53 additional fraud charges. The alleged scheme involved a person buying gift cards. When the person presented a credit card to pay for them, the cashier was told it was maxed out and given an authorization code that enabled the transaction to be completed. (Source

ORC gang of five busted stealing thousands, operating across Canada  Four people face a slew of charges and a fifth is sought in connection with an alleged retail theft ring suspected of stealing tens of thousands of dollars worth of goods from businesses in the Toronto area and across the country. It is alleged that the people operated in groups of two to four, targeting display cases at a variety of retail outlets including electronics and jewelry stores," Det. Colleen Northmore said Thursday. "One person would distract store employees while the remaining people opened locked display cases with a key to remove items." The accused are believed to be behind nine thefts in Toronto and have links to similar thefts in York, Peel, and Halton regions, as well as Hamilton, Ottawa, Alberta and B.C. (Source

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South Carolina looks to roll-out ORC laws 
Under the bills at the Statehouse, all the merchandise a shoplifter steals over a 90-day period is added together, meaning a lot more felony charges that have a maximum penalty of five years in prison and a fine of up to $5,000. The House bill will be on the full House calendar next week, while the Senate bill is still in committee. The bills would also make it illegal to remove or alter a bar code to get a cheaper price on something. Right now, there's no specific law against that. The bills would also make it illegal to try to get a refund by using a fraudulent or altered driver's license or ID card. (Source

Romanian ORC gang touring the UK targeting Morrison's supermarkets gets busted  Members of the gang used specially adapted foil-lined bags to carry stolen goods to avoid setting off alarms. When they were stopped by police in Morley they had a list of post codes for every Morrisons store in West Yorkshire. Leeds Crown Court heard the group took high-value items such as razor blades, face creams, nicotine patches and coffee. At one store, in Hunslet, large areas of shelves were left empty after items were taken. CCTV footage also showed they had been to the Guiseley and Horsforth stores. After the case, Sgt Jonathan Pickard, of Morley Neighbourhood Policing Team, said the gang was targeting stores to steal on a "significantly large scale". (Source

Gang of three ORC women charged in Seattle Safeway liquor thefts 
A group of three females that stole more than $5,700 worth of alcohol during a seven-day period in 2012, one of them was charged with second degree organized retail theft on March 21st. Dorsey was arrested April 8 and booked into the Kitsap County Jail under a $15,000 bond for failure to appear in court. They hit various Safeway stores. (Source

Onalaska, Wis., police bust group responsible for hitting multiple stores in area 
Onalaska Police arrest four people they believe responsible for a series of alcohol related retail thefts from area stores. Police credit the work done by an investigator to identify the patterns used by the suspects followed by alerting local stores about the thieves. (Source

The UK's most prolific shoplifter jailed after 342nd offense for 18 months 
A homeless shoplifter has been jailed for 18 months for his 342nd offence after a judge told him he had a "dreadful record". Insp Jason Davenport of North Wales Police said: "David Archer is one of the most prolific offenders I have come across in over 15 years of policing." (Source


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Vendor Spotlight

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Smartvue Ships S9i Cloud Video Surveillance

$299 Cloud Server Scales with Intel and Microsoft Windows Azure

LAS VEGAS, NV—APRIL 9, 2013—At the 2013 International Security Conference (ISC West), Smartvue Corporation, a leading cloud technology company, launched its Smartvue S9i cloud video surveillance server, powered by Intel NUC and Microsoft Corp.’s Windows Azure.

Smartvue empowers IT departments to meet the challenges of scalable, worldwide, video surveillance with simple, secure, and cost-effective cloud powered HD video solutions.

+ S9i supports plug and play integration for over 300 industry-leading cameras from dozens of vendors
+ S9i mobile surveillance capabilities work with award-winning apps for tablets and smartphones running Windows 8, iOS, and Android
+ Point and click configuration enables users to quickly and easily integrate cloud powered video surveillance using existing networks, hardware, and infrastructure
+ Runs in almost any browser on Windows and Apple computers with no software to install
+ Supports secure, unlimited storage with redundancy on one of the world’s largest cloud networks, Windows Azure
+ Hybrid cloud option enables HD video storage locally and in cloud
+ Sharevue service makes collaborative sharing of video simple and secure

“S9i enables organizations to cost-effectively deploy and centrally manage video surveillance from thousands of servers and cameras worldwide,” said Martin Renkis, Founder & CEO of Smartvue Corporation. “The innovative Intel NUC platform and Windows Azure enable Smartvue to deliver low power and high performance video surveillance solutions in the most cost-effective and scalable platform.”

“Smartvue S9i offers an amazing new cloud-powered form factor for the video surveillance industry," said John Deatherage, ICBD Director at Intel. "Leveraging Intel’s Next Unit of Computing (NUC) technology on the edge of the network, the Smartvue cloud platform enables extremely cost-effective, high-performance solutions for global scalability of video surveillance, especially for multiple location businesses."

“Windows Azure gives customers a highly reliable, scalable, and global cloud platform for applications such as Smartvue cloud surveillance server,” said David Aiken, Group Product Marketing Manager, Server and Tools Marketing, Microsoft. “Customers can access and benefit from Smartvue from anywhere, anytime.”

Smartvue cloud video surveillance systems work on almost any Windows and Apple based web-browser and are available as free Apps for Windows 8, iPad, iPhone, and Android.

Smartvue S99 cloud video surveillance servers start at only $299 and are available worldwide through Smartvue authorized partners such as Dell, and Please visit for a list of global partners.

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Florida looks to crackdown on identity theft with new bill 
The bill would allow suspects to be charged for possessing identities that don't belong to them. Currently, law enforcement must prove intent to fraudulently use the identities – not just possession. Corp. Bruce Crumpler of the Hillsborough Co. Sheriff's Office said if the proposed law were in place today, it would allow certain cases to move faster - including one in which a six-year-old brought 52 debit cards in other people's names to school in February. No charges have been filed in that case. (Source

Philly man busted and charged with 42 counts of identity theft and using counterfeit credit cards hitting Walmart stores  Bah's arrest follows a months-long investigation by police. A Conewago Township resident alerted police in late September that nearly $474 in fraudulent purchases were made with his credit card, even though the card was never physically stolen from him. In response, Police began reviewing surveillance footage from the four sites where purchases were made, all of which were in Delaware. The suspect would rent cars from the Philly airport and go on theft excursions in Delaware. Bah, who police say is a native of Guinea, West Africa, allegedly used a card containing the Conewago Township man's number to purchase items including a gift card, baby formula and cartons of cigarettes. Police seized from the vehicle 160 packs of cigarettes and nearly 90 gift cards, according to the documents. (Source

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Director FLD LP CVS Caremark California CVS Caremark
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Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
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Director of Security/LP Price Chopper Schenectady, NY Price Chopper
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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager Sam's Club Tyler, TX Wal-mart
Sr Mgr Safety AP LAP Walmart Bentonville, AR Wal-mart
Area Mgr AP All Facilities Plainview, TX Wal-mart
Executive Team Lead AP Target Oak Creek, WI Target
Executive Team Leader AP Target Midland, TX Target
Dept Mgr Store LP & Safety Lowe's Monroe, WA Lowe's
Dept Mgr Store LP & Safety Lowe's Cape May, NJ Lowe's
LP Manager Macy's Danbury, CT Macy's
National LP Manager SalonCentric Berkeley Heights, NJ L'Oreal
Retail LP Manager Boston Store Brookfield Square, WI Bon Ton Stores
Regional LP & Safety Mgr PetSmart Bethel, PA PetSmart
Area LP Leader JC Penney Austin, TX JC Penney
Area LP Manager Gap Inc San Francisco, CA Gap Inc

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Bob Brokaw was promoted to Senior Director Asset Protection for Supervalu, Inc.
Mike Truax was promoted to Regional Loss Prevention Manager for Sephora.

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Why You Never Finish Your To-Do Lists at Work (And How to Change That)  We all are culprits of not being able to finish everything we say we're going to do.  The dreaded To-Do List grows longer with each passing day, and the days seem, coincidentally, to get shorter. Wouldn't you love to know how you can actually accomplish everything you want to get done? (Follow the 1-3-5 Rule)

4 Unique Working Styles: What's Yours?
Stop with the catty disagreements about who works harder, and who is working smarter, and learn what kind of working style you are. Let this article help you learn how to appreciate your own system of getting things done, and learn to love the ways others work around you as well.  (Are you a learner or a lover?)

Loafing Online Can Be a Valuable Part of a Productive Workday  Are you a 'cyberloafer'? Do you spend time on the company computer for non-work related activities? Where one may think checking your Facebook or catching last night's baseball game on YouTube is unacceptable, and wastes precious amounts of time, it may prove to be quite beneficial! (You CAN have a social life)

Never Say 'I Don't Have Time' Again
Time always seems to elude us, where does it go? The hours get shorter as the day goes on, and where we once saw that we had a full day, when we look again, we only have two hours left to be productive?! How can we make the most of the 24 hours we are given?  (It's all about our way of thinking)

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Getting involved in a process is an obligation and taking it seriously is absolutely critical to your success regardless of what the process involves. Whether it's looking at a job or sitting on a company committee. Once you've committed, your reputation, your image, your future is at stake. Minimizing it won't decrease the impact nor will it reduce the expectations of others. Because when you become part of a process, other people are either looking at you or they're counting on you to be your best or give your best. So once you've committed, follow through and deliver your best.

Just a thought,
Gus Downing

Gus Downing

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