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 April 16, 2014


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News Brief - Sponsored by WG Security Products

James Rodriguez
was named Director of Investigations for Stage Stores.  James' previous position was as the District Operations Manager/District Investigator for The Home Depot, and was part of their team for over six years. Congratulations James!

Tight job market forcing some companies to raise pay - first such report since before the 'Great Recession' of 2009  It's been a long time coming since we've heard the phrase 'tight labor market'. For years now everyone has suffered from poor raises, no bonuses, job loss, and underemployment. But now for the first time since 2009 an article appears in Bloomberg saying: Companies across the U.S. from Texas to Virginia and Nebraska are struggling to fill positions with metropolitan jobless rates below the 5.2 percent to 5.6 percent level the Federal Reserve regards as full employment nationally. Competition for workers is prompting businesses to raise wages, increase hours for current employees, add benefits and recruit from other regions. "There are spot labor shortages” that probably will “broaden out over the next year as the job market steadily improves. "The competition for people is really fierce right now.” Editor's note: This impacts the LP industry as well as it relates to hiring guards, store detectives, and single unit entry level managers and explains some of the difficulties retailers are facing filling these positions. This article may be helpful in your discussions on the subject. We've included the map as well that shows the changing landscape of unemployment. (Source

Feds to roll out face recognition database by summer
The FBI is close to having an operational face recognition database, which currently has more than 16 million face images, and plans to have more than 52 million images by next year. The database is part of the Next Generation Identification (NGI) system, which includes other biometric data such as palm prints, fingerprints and iris scabs, currently contains information on more than one third of the U.S. population, according to documents obtained by the Electronic Frontier Foundation (EFF) as a result of a Freedom of Information Act lawsuit filed against the agency in 2012. Of concern to the digital rights advocacy group are the 4.3 million images “taken for non-criminal purposes,” which would be stored alongside those of criminals. According to a report by the EFF, the database will be able to process up to 55,000 direct photo enrollments per day. (Source

NRF: Retailers committed to protecting consumer data
The National Retail Federation told a congressional panel on April 16 that the retail industry is committed to safeguarding and protecting consumer data and information from cybercriminals and hackers. Tom Litchford, NRF VP for retail technologies, testified before a field hearing of the House Homeland Security Subcommittee on Cybersecurity, Infrastructure Protection, and Security Technologies, where he outlined specific steps that the nation’s retailers are pursuing and implementing to identify, prevent and combat cyber attacks. He described NRF’s steadfast support for immediately transitioning away from fraud-prone credit cards that utilize 1960s technology (magnetic-stripe and signature) to more advanced and secure cards that incorporate a Personal Identification Number or PIN, or Chip and PIN cards that include a computer microchip. NRF is currently in the planning stages with respect to a final step in the development of the Retail ISAC: the establishment of the technological and operational infrastructure to support a secure portal through which members can share information,” Litchford said. “NRF’s goal is to allow credentialed [Retail ISAC] members to share information of varying levels of sensitivity anonymously, thus allowing the Retail ISAC to act as a repository of critical threat, vulnerability and incident information that is sourced from various members and outside organizations, and to facilitate peer-to-peer collaboration with the sharing of risk mitigation best practices and cybersecurity research papers.” (Source

Google to hire 120 to flag rogue ads and videos

Study: Easter-related retail shipments rise 22%

Walgreen being pressured by major investors to move corp. office to Europe to shed U.S. highest tax rates & increase earnings per share by 75%  They lobbied the Springfield, Ill.-based company this past weekend to consider a move, saying it could use its $16 billion takeover of Swiss-based Alliance Boots – one of Europe's biggest pharmacies – to move its headquarters to a region with a lower tax base, a strategy known as corporate inversion. Walgreens’ tax rate was expected to be 37.5% compared with Boots’ 20%. An inversion, they said, could increase earnings per share by 75%. (Source

Police Are Testing a "Live Google Earth" To Watch Crime As It Happens  In Compton last year, police began quietly testing a system that allowed them to do something incredible: Watch every car and person in real time as they ebbed and flowed around the city. Every assault, every purse snatched, every car speeding away was on record—all thanks to an Ohio company that monitors cities from the air. The Center for Investigative Reporting takes a look at a number of emerging surveillance technologies in a new video, but one in particular stands out: A wide-area surveillance system invented by Ross McNutt, a retired Air Force veteran who owns a company called Persistent Surveillance Systems. McNutt describes his product as "a live version of Google Earth, only with TiVo capabilities," which is intriguing but vague (and also sounds a lot like the plot of this terrible Denzel movie). More specifically, PSS outfits planes with an array of super high-resolution cameras that allow a pilot to record a 25-square-mile patch of Earth constantly—for up to six hours. (Source

The American Society Safety Engineers Foundation Awards $227,000 in Scholarships & Professional Educational Grants  The American Society of Safety Engineers Foundation announced it set a new record in 2014 by granting more than $227,000 to 108 students earning occupational, safety and health degrees in universities across the country and safety professionals furthering their credentials. (Source

Detroit passes new digital surveillance requirements for gas stations

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Month # of reports
Jan 401
Feb 332
March 329
Total 1062




MO. Total
Jan 91 $28,694,545
Feb 78 $62,949,449
Mar 76 $24,748,992
Total 245 $116,392,986


GRAORCA Retail Crime Conference

May 7, 2014
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Bldg 2,
230 Spring St Atlanta, GA

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Stay tuned for details on the next LPNN Live event!

April 14 -
"The New Customer Bill of Rights" Featuring Ted Potrikus, EVP and
Dir. Gov't. Relations, Retail Council of NY

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MO. 2013 2014 %ñò
Jan 385 374 2.8%ò
Feb 310 313 .95%ñ
Mar 294 301 2.3%ñ
Total 989 998 .9%ñ

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"The New Customer
Bill of Rights"

New Episode

Ted Potrikus, Exec. VP and Director of Gov’t Relations for the Retail Council of New York State, discusses the new Customer Bill of Rights, which was drafted and implemented last holiday season after high-profile accusations of racial profiling in NYC stores shook the retail industry, causing every LP program in the country to review its practices and policies. Ted talks about the NYPD’s stop-and-frisk policy, his interaction with civil rights leaders and how the LP industry can move forward in a positive way from this hot-button issue. Watch the interview here.

LP Executives – 2014 LP Video Challenge

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Consumers Beware: Chargebacks Could Label You an "Online Shoplifter"--eConsumerServices Says Shifting Tide Could Cost Consumers  "Friendly fraud," a seemingly conflicting term coined by those within the banking and eCommerce industries, has grown along with eCommerce, and cost retailers an estimated $11.8 billion in 2012 (1). eConsumerServices, a transaction dispute practice, says that while some incidents of friendly fraud are purely accidental on the consumer's part—such as when a consumer forgets having made a purchase and reports it as fraudulent—many friendly fraud chargebacks are acts of intentional theft made easy by the fraud protection guarantees of most banks. But eConsumerServices maintains that the trend is now shifting as merchants begin to fight back, and consumers who engage in friendly fraud are running the risk of soon being labeled "online shoplifters," who will eventually incur the penalties associated with filing falsified chargebacks. The chargeback system is currently stacked against merchants. They are automatically fined when a chargeback is filed; consumers are given a temporary refund, which is forcibly removed from the merchant's account; and then the burden of proof falls on the merchant, who must verify that they did fulfill their end of the transaction. But Cardone predicts that in the not-too-distant future, the tide will change and consumers will be charged the fines that have historically been levied on merchants when chargebacks are filed. The reason for this is that chargebacks are becoming a cost center for credit card issuers, where they once were a profit center, leading them to fine merchants up to 200 percent of the cost to recoup the lost funds of the chargeback. (Source

Users Trust Online Retailers With Data Privacy, Less Confidence With Advertisers, Marketers  Data privacy concerns impact marketers and advertisers, the GfK study shows. Nearly 80% of respondents want more regulations, preventing organizations from repurposing personal data to third-party companies. About seven out of 10 baby boomers and eight out of 10 pre-boomers distrust marketers and advertisers with their data. Younger generations care less about having their data tracked without approval to promote a safer online environment. Although the latest data scandal poses a threat to large brands, trust in retailers remains higher than for government and social media -- about 68% overall. More than half of consumers believe the U.S. government doesn't do enough to protect their data. Nearly 80% want stricter guidelines, preventing organizations from repurposing personal data to third parties. (Source

Retailers lose 32pc of shoppers to in-store mobile use: study

Mobile commerce sales are up 101% in Q1 for 350 retailers

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet




Michael Bertha, AP Manager for 7-Eleven, passed away on Sunday  It is with a heavy heart that 7-Eleven announces the recent loss of its Asset Protection Manager, Michael Bertha, who passed away unexpectedly this past Sunday. Mike had been with 7-Eleven for eight years in Operations and recently joining the AP Team. He was a graduate of West Point where he earned his bachelor of science degree in civil engineering. Mike also served his country in the U.S. Army as a commissioned 1st Lieutenant. He was 49.

Please join 7-Eleven in offering sincere condolences to the Bertha Family for their loss. Memorial contribution may be made in Mike’s name to the Irish Pub Children’s Foundation, 2007 Walnut Street, Philadelphia, OA 19103 or The Wounded Warrior Project -



Four injured in random stabbing spree at Cornwall Centre Mall in Regina, Canada  Four people have been injured after a stabbing incident at the Cornwall Centre last evening. It happened just after 6 p.m. Two Regina police officers who were at the Cornwall Centre as part of their regular downtown patrol alerted all members to a stabbing that had just occurred, and requested back-up and EMS. Police say a male youth is in custody and is facing charges. Police say he entered the mall through the 11th Avenue doors armed with a knife. It’s alleged he then randomly attacked people in close proximity. Three of the victims were transported to hospital for treatment, while a fourth was treated at the scene. All four victims are male, and there is no known connection between them or between the victims and the suspect. The ages of the victims are not known at this point. The mall is closed, and the scene is secured. A motive isn’t known at this time. (Source

2 injured In Shooting Outside Busy Richmond, CA Target Store
Two people were injured in a shooting at a busy parking lot outside a Target store in Richmond at 5:43pm Tuesday evening. A short time later, Doctors Medical Center in San Pablo notified Richmond police that two males had arrived at the hospital with gunshot wounds. One of the victims is in critical condition and was transported by air to a trauma center. The second victim suffered a gunshot wound that is not considered life-threatening. (Source

Off-duty deputy shoots man inside a Huntsville, AL Walmart  Police are investigating a shooting at a Huntsville Walmart store that involved an off-duty Morgan County sheriff's deputy. The deputy was shopping at the store on South Memorial Parkway when he shot a man in the buttock Tuesday afternoon. The deputy told police he recognized a suspect with active felony warrants, and confronted him about the matter before a shot was fired. Huntsville police said in a news release the deputy was trying to make an arrest inside the store. Police said the gunshot wound was not life-threatening, and officers were guarding the wounded man at Huntsville Hospital. (Source

Houston area McDonald’s Manager pistol whipped during violent Armed Robbery  Houston police are searching for the three armed men they say robbed a McDonald's off Highway 290 at Mangum late Tuesday night. Officials say at the time of the robbery, the store was open and there were four customers inside. “Three males came in, displayed weapons, robbed four customers and then robbed the store,” explained Larry Crowson with the Houston Police Department. After robbing the customers, detectives say one of the gunmen went behind the counter and demanded the store manager open one of the cash registers. “Apparently the manager didn’t open the cash register fast enough. One of the suspects hit the manager over the head with the gun, and caused a minor injury. The suspects got some cash and then fled on foot." (Source

Target Credit Card Fraud suspect leads Michigan Police on a 90 mile high speed chase  A 23-year-old Illinois man has been lodged in jail on charges of felonious assault and fleeing and eluding related to a high-speed chase Tuesday that began as a report of credit card fraud in Portage. Officers from Portage responded to a report of credit card fraud at 12:45 p.m. at Target where a female suspect was taken into custody inside the store while an officer made contact with a second male suspect in the parking lot. An officer from Portage PD attempted to contact one of the suspects in a vehicle, The suspect fled from the scene in the vehicle. In doing so, the Portage officer was dragged a short distance by the suspect vehicle. The officer was not injured. The suspect eventually crashed into a ditch after he exited I-94, no one was injured in the chase. (Source

Armed guard shoots at burglary suspect at Rent-A-Center in Springfield, TN
Police are searching for a burglary suspect who was shot at by an armed guard Tuesday night when he broke into Rent-A-Center in Springfield. Just before midnight, the suspect forced his way into the business through wood that was covering a window from a previous burglary at the store. The suspect was confronted by the security guard. The suspect then rushed at the guard, who fired several shots at the suspect. Police say the suspect fled back out of the wood-covered window and left the scene. No blood or other evidence that the suspect had been shot was found at the scene, according to police. (Source

Suspect sought in Sanger, CA 99 Cent Store robbery; shots fired
The Sanger Police Department is asking for the public's help to identify a male suspect who robbed a 99 Cent Store on Academy Avenue on Monday. Authorities said the suspect entered the store about 5:30 p.m. and fired at least three shots inside. He then took about $100 from the cash register and left the store on foot. (Source

Walmart pharmacy employee arrested in Terrell, TX for role in staged robbery 21-year-old Chance Wayne Chreene was arrested after admitting his role in a staged robbery at Walmart l. Chreene, a Walmart employee, conspired with another individual who is the primary suspect to stage the robbery in an effort to cover up his own previous thefts at the pharmacy. (Source

Customer foils pharmacy robbery at CVS in Sarasota, FL  Freddie Johnson, 65 of Sarasota walked to the pharmacy desk, implied that he had a gun in his pocket, and demanded Oxycodone and Hydromorphone pills. Pharmacy staff produced the pills, and while they were getting a bag for the pills, a customer in the store grabbed Johnson from behind and tackled him. It was later determined that Johnson did not have a gun. He was arrested and charged with armed robbery. He is also facing an armed robbery charge for the February 27th robbery at Hedges Pharmacy. (Source

Teen charged in connection with 5 retail armed robberies
A 17-year-old boy faces more than a dozen charges in connection with a series of five retail robberies committed over a five-week period. Police allege that between Feb. 17 and March 25, two gas stations and three variety stores were robbed by the teen while wearing a towel over his face. In each of the robberies, he demanded cash while armed with a knife, police said. The teen is charged with five counts of robbery, five counts of disguise with intent, and five counts of weapons dangerous. (Source

Third jewelry-store burglary has Powell, OH Police seeking links

Forest City, Iowa convenience store employee pleads guilty to $23,000 theft

Florida E-Cigs and Vaps in Boca Raton, FL catch a Smash and Grab suspect through Instagram

New Zealand Burglars use chain of sheets to get into mall: steal $5000 of perfume

Advantage Wireless – Lakewood, CO – Burglary
Casey’s – Lafayette, IN – Robbery/ Assault
County Fair – Vernon Twp., PA - Robbery – 2nd suspect arrested
Circle K - Yuma, AZ - Armed Robbery - new pics released
Diamond Pawn – Houston, TX – Armed Robbery – 5 suspects wanted
Diamond Shamrock – Tulsa, OK – Robbery/ Shooting – clerk in serious condition
Fox Point – Wilmington, DE – Armed Robbery
Gamestop - Milwaukee, WI - Armed Robbery - suspects arrested
Papa Murphy's - Tulsa, OK - Armed Robbery
Parrot Wireless – Pleasant Hill, CA – Armed Robbery
Passions - Columbia, MO - Armed Robbery - suspect arrested
Pilot – N. Knoxville, TN – Armed Robbery
Rite Aid - Kittery, ME - Armed Robbery - suspect pleads guilty
Stewart’s – Poughkeepsie, NY – Armed Robbery – 2 suspects arrested
Stop n Go – Erie, PA – Armed Robbery
Subway – Middle Smithfield, PA – Armed Robbery
Sureway – Madisonville, KY – Burglary – 3 stores hit in recent weeks
Tedeschi – Beverly, MA – Burglary – suspect arrested
Walmart - Columbia, SC - Armed robbery
Walgreens - Jacksonville, FL - Armed Robbery




Long Beach Insane Crip gang members arrested in 'Operation Crossover' - Seal Beach pre-dawn raids take down ORC ring hitting Ralph's and Food For Less stores - 10 arrested - trailer found loaded with stolen alcohol  This morning in pre-dawn raids over 200 law enforcement officials, 6 SWAT teams from 15 agencies arrested 10 gang members running an ORC ring stealing alcohol from Ralph's and Food for Less stores, and selling it all across Southern California to stores, caterers, and any place they could. Authorities found a whole trailer of liquor loaded and ready to go. Several members of the Long Beach Insane Crip gang were arrested in an early morning raid Wednesday in connection with nearly 100 commercial robberies spanning five counties, Seal Beach Police officials said. Seal Beach Police detectives along with 14 other agencies executed warrants on members of the Long Beach gang.

Around 5 a.m., the 15 agencies, including six separate SWAT teams, served a total of 10 search warrants at various locations. All the warrants were in relation to a commercial burglary spree in which nearly 100 crimes were allegedly committed by members of the Long Beach gang in Los Angeles, Orange, Ventura, San Bernardino and Riverside counties, according to a police release. These gang members are responsible for stealing safes and burglarizing nearly 50 Southern California restaurants. Additionally, we believe this gang is responsible for nearly 50 Southern California grocery store burglaries, where they would load up shopping carts to steal large amounts of high end alcohol and electronics and flee out emergency doors to an awaiting escape vehicle. Kroger’s - Organized Retail Crime Investigators shared the felonious property crime information with the Seal Beach Police Department’s Criminal Investigations Bureau, who then initiated the investigation. Additionally, the Kroger’s - Organized Retail Crime Investigators were outstanding private sector partners. The Seal Beach Police Department began this investigation when the first alcohol push-out burglary happened in Seal Beach on November 14, 2013. The loss from this single incident was over $5,000 in high end alcohol and electronics. The suspects spent less than eight minutes in the store. The investigation is ongoing as this is a major blow to core financial source for this gang. Most of which have criminal backgrounds - including murder, and convictions. It's believed that they've been operating since early 2013. More details coming tomorrow in the Daily. (Source

View the official Operation Crossover Press Conference file here.


Details from yesterday's posting: Operation Bonded Ammo Leads to 16 arrested

In October 2013, Mesa Detectives began an investigation on the Eazy Pick N Pawn located at 118 N. Alma School in Mesa. The investigation started after a traffic stop where a stolen handgun was located in the vehicle. The driver of the vehicle was identified a Aaron Ellertson, owner of Eazy Pick N Pawn.

As the investigation unfolded, detectives found additional information that other items of stolen property were being run through the pawn shop on a daily basis. Property of every type was being purchased by the pawn shop with no questions asked. Televisions, blu-ray players, cellular phones, game systems, jewelry, laptop computers, I-pads, tools and any other items of value were taken in by the pawn shop. Approximately 300 guns were recovered. Three stolen vehicles and one stolen motorcycle were also recovered.
The investigation came to a close when detectives served search warrants on the business and locations owned and maintained by Ellertson. Hundreds of thousands of dollars in property is now being gone through to determine the proper owner. Because there are thousands of items recovered it will take some time to try and identify possible owners. In total, sixteen arrests were made in conjunction with the operation.

Working hand in hand with the investigation is ORCA (Organized Retail Crime Association). Members of ORCA have assisted in the identification of property stolen and pawned illegally by the business. When large operations like this are identified, partners like ORCA are crucial to prosecution of suspects.

Working with the citizens of Mesa and retail partners, the Mesa Police Department is dedicated to stopping this type of criminal activity.

The D&D Daily would like to thank the City of Mesa Police Department, Media Relations, Sergeant Tony Landato, for sending us this press release.

7-Eleven stores gets hit for $100,000 in fuel theft scheme by two males in Austin, TX. - with vehicles waiting in line to fill up  Austin police were notified April 4 about a pair of 7-Eleven’s reporting large amounts of gas being stolen over the past year. Video surveillance led investigators to believe the same people were behind both thefts, police said. Investigators said Puente would use a screwdriver to pry the front panel of the pump open and then put his hand inside the pump to manipulate the gears. Allowing the gas to flow freely without the clerk being notified. The two suspects would have vehicles and trucks, some with bladders holding 20-40 gallons, staged close by to steal gas. Video showed payments being made to the suspects and them hitting two locations in the Austin area. Authorities believe the scam runs much further up and down I-35 past Austin and down through San Antonio. (Source

6 Women Arrested in Tory Burch ‘Flash mob” robbery in Valencia, CA
Six women allegedly caught on camera using "flash mob" techniques to steal sunglasses from a Valencia store have been arrested. Their bail was set at $20,000 each. Deputies were called to a Tory Burch store at Camarillo Premium Outlets at about 3:25 p.m. on Wednesday. Witnesses told deputies that six to eight women entered the store with shopping bags and proceeded to load them with merchandise. (Source

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Vendor Spotlight

Protection 1 Wins Big at 19th Annual SAMMY Awards

Security Leader Takes Home Four Awards for Operational and Marketing Excellence

Protection 1 was the big winner at Security Sales & Integration's 19th Annual SAMMY Awards, taking home four trophies for its marketing efforts. The SAMMY Awards, which were held at the Venetian Resort Hotel Casino in Las Vegas on April 1, honor the electronic security industry’s top sales, marketing and business installation practices.

Protection 1′s four wins at this year's ceremony include: Installer of the Year (large company), Best TV Broadcast Advertisement, Best Community Outreach Program and Best Overall Integrated Marketing Campaign - a category that Protection 1 has dominated since 2012.

To see all the categories and winners from this year's SAMMY Awards, click here.

Learn more about Protection 1 here.


Job Opening




VP of Operations Checkview Chanhassen, MN Checkview
VP of Loss Prevention Dunkin Donuts Canton, MA Dunkin Donuts
Business Development Mgr Intelligent Loss Prevention Rockford, IL Intelligent Loss Prevention
Regional LP Manager Victoria's Secret Stores Boston, MA L Brands
Regional LP Manager Victoria's Secret Stores New York, NY L Brands
District Loss Prevention Mgr Sears San Francisco, CA Sears Holdings Corp
District Loss Prevention Mgr Sears Sacramento, CA Sears Holdings Corp
District Loss Prevention Mgr Sears Los Angeles Valley, CA Sears Holdings Corp
Business Continuity Mgr Bi-Lo Holdings Jacksonville, FL Bi-Lo Holdings
Market (District) AP Manager Sam's Club Fayetteville, AR Walmart
Regional LP Manager Michaels Denver, CO Michaels
Regional LP Manager Confidential New York, NY Downing & Downing
Regional LP Manager Confidential Los Angeles, CA Downing & Downing

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Regional LP Manager Confidential San Francisco, CA Downing & Downing
District LP Manager Confidential Philadelphia, PA Downing & Downing
District LP Manager Confidential New York City, NY Downing & Downing
District LP Manager Confidential Boston, MA Downing & Downing

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Today's Daily Job Postings from the Net - Appearing Today Only
View our Internet Jobs Archives here

Job Opening




AP Manager in Training Walmart Penitas, TX Walmart
AP Manager in Training Walmart Montevideo, MN Walmart
LP Manager (Hrly) Sears Chicago, IL Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's Colonie, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Shawnee, OK Lowe's
Dept Mgr Store LP & Safety Lowe's Fort Myers, FL Lowe's
LP Manager Old Navy Tampa, FL Gap Inc
Market LP Manager Gap Chicago, IL Gap Inc
District LP Leader JC Penney San Juan, PR JC Penney



James Rodriguez was named Director of Investigations for Stage Stores.

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Why Chronic Busyness is Bad for Your Brain  Squeezing more and more productivity into each hour at work isn't the answer to our workplace problems. None of this, even sleeping only to work better the next day, isn't going to solve anything. They key to productivity is in fact a little bit of downtime. (Go on autopilot)

What High Performers Do When Things Get Tough  It is a dog-eat-dog world, especially with competition everywhere in society. It's critical to stay ahead of the changes, and evolve with the way the world is turning. Use these tips to stay successful and help change in a rapidly evolving environment. (Be extreme)

Five Simple Ways to Reduce Stress at Work  Stress impacts our success at all different levels: you can't think clearly, mistakes are more likely to be made, and you may behave in ways that are not like you. To reduce stress, you need to find a technique that works for you. Use these tips to help! (Stressbuster)

8 Ways Not to Manage Your Email
Our inboxes are time-wasters, distracters, yet they are important in how we do business and communicate with the rest of the world. Try using some of these tips on how not to manage your emails in different ways so they are helping, not hindering, your work. (Discipline)

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Loyalty is one of the most precious values there is and a loyal team that's unified in its goals and objectives, even in defeat, is strong and supportive. Loyal teams can make the largest tasks seem effortless and they create a sense of ownership of family that inspires individual performance and comforts individual failure. Earned slowly and grown daily, loyalty is a commodity no leader can be without because it fuels success, unifies purpose, and gives birth to exceptional performance. Without loyalty, teams splinter and lose focus on the true objectives. It's rare to build a truly loyal team and it's incredibly difficult to keep them together long term with private agendas always pressuring the balance. And yes, even loyal teams require balancing because at the end of the day it's always about personal agendas. Professional sports teams are constantly looking for that balance and the right players to fit as a team and the same holds true in business. With the right team, anything is possible and conversely one team member can destroy the entire balance. So being a team player is important even when you decide not to be.

Just a Thought,
Gus Downing

Gus Downing

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