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April 19, 2013 SUBSCRIBE

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News Brief - Sponsored by WG Security Products

Marlene Kusumoto was named Director of Loss Prevention for Charlotte Russe.
 Marlene was previously employed at Anna's Linens and worked there for two and a half years as their Director of Loss Prevention.  She has had other Loss Prevention leadership roles at various places like Sears, Guess and Victoria's Secret.  Marlene has worked in retail Loss Prevention for around 22 years. Marlene earned her Bachelors of Science degree in Criminal Justice from San Diego State University-California State University. Congratulations Marlene!

Moving On

Wayne McBrian
, Operational Vice President of Loss Prevention, will be retiring on April 19, 2013 after 20 years at Brookstone.
Wayne began his Loss Prevention career as a Security Manager with JC Penney in 1974. His career has included positions as Director of Loss Prevention for both Barnes & Noble and Toys R Us. Wayne's 40 years of experience includes Forensic Auditing, Investigations, traditional Loss Prevention Programs and Internal Audit Management. Wayne is a Vietnam Veteran, a member of the VFW and serves on the National Retail Federation Prevention Advisory Council and Legislative Committees. Wayne is Loss Prevention Certified and is a lifetime member of the Loss Prevention Foundation.  

Good Luck and Our Best Wishes- We will all miss you Wayne!

The last two weeks on retail's front lines as reported by the Daily

A Chief Merchandising Officer goes on trial for taking $25M in kickbacks at Aeropostale, a partner at KPMG photographed selling insider info in LA, and a CEO-CFO of an $18B retailer accused of defrauding millions in rebates from corporate clients, Shnucks POS attack of 2.4M customers credit card info, & class-action lawsuit for taking 15 days to report it, 419 ORC thieves, and lastly the tragic Bombing in Boston that was solved by a retailer's video and ended for one, at a retailer with holding it up. It has been a busy two weeks in the retail world,
as we are the front lines. And you'll only find all of this info on the Daily - every business day - and specifically designed and delivered, for you the Loss Prevention executives of North America.

Boston Update

Boston bombing suspects rob 7-Eleven store - shootout - MIT campus officer dead - one suspect dead and one on the loose  It's amazing how the retail industry is in the front row of all critical events. Here's the shootout with police uncut and real life. "He's got a riffle" Police everywhere and shots fired. Boston, Watertown residents told to stay in their homes and don't let anyone in. The city was shut down. Here's the picture of the two suspects. The one in the dark cap was killed in the police shoot-out shortly after the 7-Eleven robbery. (Source (Source nytimes)

"We believe this to be a terrorist," said Boston police Commissioner Ed Davis - Surviving Boston bomb suspect - Dzhokhar A. Tsarnaev, 19, of Cambridge, Mass., the one shot dead last night was his brother - Chechenians and Islamic Muslims The captions suggest Tsarnaev came to America as a child with his family as refugees after fleeing Chechnya. Dhokhar Tsarnaev appeared to have posted links to Islamic and pro-Chechnyan independence sites on his social media page. (Source

Boston Locked Down - Manhunt is on! Officials are closing in as per CBS
Trains, buses, mass transit, stay in your homes. Nobody moves and retail comes to a halt. Boston will lose billions in revenue and retailers are frozen. Losing millions and all just waiting to see.

Retail surveillance cameras help crack crimes 
Retail surveillance gear can be so sophisticated that cameras can record as far as half a mile away, says Rich Mellor, Vice President of Loss Prevention at the National Retail Federation. Store cameras have helped in investigations including child abductions, robberies, drug deals and car thefts, Mellor says. Last year, cameras at stores including Costco and Wal-Mart captured drive-by purse-snatchings in which victims were dragged and injured. (Source

Retail Cameras Helped Hunt for Boston Marathon Bombers - another ABC News article about how retailers are helping solve crimes  Retailers’ surveillance cameras might have been a big help to police as they searched this week for the Boston Marathon bombers. If they helped crack the case, it would only be the latest example of retail cameras helping to solve crimes outside store buildings. The 2011 shooting of former congresswoman Gabrielle Giffords in Tucson, Ariz., outside a Safeway supermarket was captured on the store’s video cam. David Anta of New York-based I Video Corp. says video surveillance can be set up to trigger warnings if bags are left unattended or suspicious activity takes place before or during a large-scale event.  Let's hope they are needed this weekend in NYC at their two marathons. (Source

The move to arm security officers in the wake of all the tragic events - Is it a trend? How does it impact your insurance?  The call for armed security officers has moved beyond classroom walls. After incidents such as the Aurora, Colo., movie theater shooting last summer, security officer companies often see increased interest in armed security officers. As tragedies unfold in the news media, a wide variety of businesses, even newspapers, consider hiring armed security officers. For insurers, this means the risks of armed officers are difficult to justify in most settings, and they charge higher rates for security officer firms that employ armed officers. Yet in many other situations, such as retail stores or fast food restaurants, insurers believe the show of force presented by an armed security officer is counterproductive. It increases the business's hazards and the possibility of a claim. Insurers are not quick to expose themselves to that level of risk, and businesses and security firms should think twice as well. (Source

Assistance for Victims of the Boston Marathon Bombings  An important part of the FBI’s response to the Boston Marathon bombings is to identify victims and provide for the rights and needs of victims and their families. The FBI is encouraging individuals and families that were directly impacted by the bombings to contact the FBI Victim Assistance Call Center at 1-800-331-0075 to provide their information. Victims will be put in contact with the FBI Office for Victim Assistance.


Cleveland Browns owner Jimmy Haslam's travel center company, 650 stores called Pilot Flying J, has engaged in fraud for 'many years', FBI says  Cleveland Browns owner Jimmy Haslam’s 650 store travel center company for “many years” engaged in a fraud scheme to keep millions of dollars owed to customers as gas rebates, according to documents filed in federal court Thursday. The entire nationwide sales team was literally trained to cheat unsophisticated corporate clients out of their pre-arranged discount rebates they were to have received in monthly checks. And documented it in their Salesforce software. It's inferred that their CEO was involved and actually supported the company making more money. With two informants and one former salesperson's cooperation the FBI presented a 120 page document to a judge in order to obtain their search warrants they exercised Monday. The taped conversations with current sales team members implies both the CFO and the CEO had direct knowledge and had their sales team trained on how to document it in Salesforce software. (Source

Senate edges closer to vote on Internet sales tax
Legislation giving states the power to compel retailers outside their borders to collect online sales taxes, a touchy subject for Internet merchants, is likely to move forward in the Senate next week. The great equalizer will make a dent but it won't make up the entire savings delivered by online retailers. And it is inevitable. Now once this passes it also opens doors to other legislative issues regarding the net that to date have been avoided at all costs by Washington. And so the slippery slop begins. (Source

Deloitte Insight: Retailers turning to gamification to lure shoppers back to physical stores - which is the exact same model Axonify uses in their training model offerings to our industry - Very Interesting that Deloitte reinforces it - it's evolution in a digital age - and Axonify is delivering it to our industry  Empowered by digital technologies, the connected consumer is transforming the retail industry as Canadian retailers are rapidly responding to engage their customers. First, retailers are gamifying their operations in order to attract and engage shoppers who are used to the energy and fun of smartphones and video games. Traditional retailing is appearing dull and boring to many young people, so retailers are adopting selected aspects of the video game experience to achieve the same level of engagement, excitement and natural rush of endorphins. A must read article for those interested in learning how to manage, develop, and engage the new employee and customer population. (Source

The End of Full-Time Work in the American Retail Service Sector
Fox News reported on Monday: “The nation’s largest movie theater chain has cut the hours of thousands of employees, saying in a company memo that ObamaCare requirements are to blame." This is not an isolated incident at this one company — it is already happening everywhere in the service business. The best way to be “safe” and avoid the costs imposed by the law was to have one’s workers be classified as “part-time”, or for this particular law working less than 30 hours per week. Over 25 million workers are currently undergoing or will soon be facing this stunning change in the way they work, which is why I call it the largest, and most under-reported, economic story of 2013. (Source

'Online shoplifting' costs etailers 405 million pounds - $631M U.S.  False 'goods loss in transit' claims a serious fraud. More than 90% of the UK’s leading retailers believe ‘goods lost in transit’ (GLIT) fraud is a serious threat, yet most say that home shopping firms don’t have strategies or processes in place for thwarting false claims. Research from Retail Knowledge and Transactis, named “The Digital Shoplifting Survey”, shows that fraudulent GLIT claims cost UK retailers roughly £405 million last year with the average operational cost per claim estimated to be more than £40 - $62.40 U.S. (Source

CMPD works with Target to reduce retail theft in North Carolina
Charlotte-Mecklenburg police say a partnership with Target has contributed to a decline in retail thefts in north Charlotte and around the city. Target and North Division officers started the collaboration in 2008, holding monthly meetings with other retailers in the area to share information about crime trends and discuss security measures. The retail store has also donated bicycles to the police department to help with patrolling efforts. (Source

Counterfeit safety markings lead customs to seize 14,000 counterfeit toasters at LA's Long Beach port  U.S. Customs and Border Protection (CBP) officers uncertified toasters that arrived from China in two shipments were seized on March 28 and 8, after Underwriters Laboratories (UL) confirmed to CBP officials that the safety markings on the toasters were counterfeit. (Source

Organized cargo theft crime ring operating in Southern California
The Butte County Sheriff's Office is investigating several cargo thefts — including a heist of $200,000 worth of walnuts from a nut company in Biggs — that investigators think was linked to an organized crime ring in Southern California, according to a press release. Detectives have learned the Gold State Nut Co. theft was only one out of several cargo thefts committed by the same group of people. The investigation is ongoing and no further information is being released at this time. (Source

Sony Pictures LulzSec hacker sentenced
25-year-old LulzSec hacker Cody Kretsinger (aka "recursion") has been sentenced to spend one year in prison for his involvement in the Sony Pictures Entertainment hack that resulted in the the compromise of over one million user accounts. After his release he will also have to pay $605,000 in restitution and perform 1,000 hours of community service. The LulzSec leader, and fellow hacker, gave him up to the Feds. His co-hacker plead guilty recently as well and will be sentenced soon. (Source

Mall Security Officer's fast thinking saves a shoppers life
Mercury Security’s William Moran, working at CastleCourt in Belfast city centre, was working in the shopping centre’s control room last month when he received a report from Debenhams that a man had collapsed outside its entrance on the upper mall. Belfast man William grabbed the HeartStart defibrillator and made his way to the scene, where a nurse had begun cardiovascular resuscitation on a male believed to be in his mid-50s. The defibrillator was used and it saved the shoppers life. Do your malls and stores have defibrillators? And are your people trained on how to use them? It could save a life. (Source

Information sharing between Target and Charlotte Police is helping to reduce larcenies.  The Target Asset Protection team meets with the Charlotte Police every month to share information on area retail crimes. The two have had a relationship since 2008, now other area retailers also participate. In the first quarter of 2013, larceny cases have dropped 4 percent. (Source

Two Chicago men arrested in connection to two cell phone store robberies; $66,000 of inventory stolen.  Police arrested the two suspects following another armed cell phone store robbery in Deerfield. The suspects were then tied to the Sprint store robbery in East Peoria. (Source

Police arrest two in vandalism, burglary of a Derby Wal-Mart Neighborhood Market; $1 million in damages.  On Thursday, detectives from the Derby Police Department arrested Harrison Schroeder, 22, and Skyler Williams, 23, both of Derby, for alleged burglary and vandalism of the Walmart Neighborhood Market. The business, which is under construction, received extensive damage. Both suspects were arrested for burglary, theft, and criminal damage to property. Police say scissor lifts were used to ram the freezer and cooler units. The damage was nearly a million dollars. (Source

Five men arrested in connection to Elk Grove, Cal. jewelry store robbery where owner was beaten.  One suspect entered the store posing as a customer, then quickly drew his handgun and pistol whipped the owner across the face. Four additional suspects entered the store smashing showcases and grabbing everything they could. After the suspects fled, the owner took off after them in his truck, contacting police as he followed the suspects till they crashed their car in a parking lot. (Source

Robbery suspect of a Publix in Rockdale County, GA arrested; get-away car was a taxi cab.  Several witnesses told Police following the robbery on Monday afternoon that the suspect fled in the backseat of a taxi. Within a few hours Police had the right taxi. Police quickly found a name for the suspect, but it took till Thursday morning to track him down. Mark Harper will now face robbery charges. (Source

Quarterly Same Store Sales Results

Sherwin Williams Paint Stores Group Q1 up 3.2% with sales up 4%





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The Library of Loss Prevention - Search data now...

Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here





Jim Elder passed away April 9th at the age of 47.
He worked at Axcess Financial as a Regional within Risk Services, previously worked at T-Mobile, Home Depot, Lowes and Wal-Mart. Jim was a 1983 graduate of Franklin Central High School in Indianapolis, IN, and was a Veteran having served in the US Navy. He was a former Masonic Mason, loved fishing and boating. He and his sons loved skipping rocks and were true rock hounds.

Online condolences can be made to the Elder Family at Carolina Cremation of Salisbury, North Carolina is assisting the Elder family.  Please stay tuned for a scholarship initiative for his two boys Ethan and Evan.



Counterfeit Chainsaws being sold in Canada. 
An internet based business was busted by the RCMP selling counterfeit Husqvarna chainsaws out of the suspects garage and basement. The counterfeit chainsaws do not meet the safety requirements and unlawfully used a forged trademark. The suspect was arrested and his inventory was seized in Kapuskasing. The suspect is expected to face a judge today. (Source

Busy week for Cargo thieves in Ontario. 
On Monday a trailer carrying $90,000 worth of truck tires were stolen while the driver was away from his truck. The following day, 24 pallets of Powerade energy drinks were recovered in a trailer in Montreal. Police are searching for the owner. (Source

Two suspects sought in distraction theft of a laptop from Staples in Duncan. The security cable was cut by the suspects, then the female distracted the area associate as the male suspect concealed the Apple MacBook and fled the store. Associates discovered the laptop was missing a short time later and notified police. (Source

Vector Security: Maximize your loss prevention solutions. Minimize your loss. Managed Network Services by Vector Security.



ORC - Three arrested in retail theft ring in San Diego 
Three arrested that are connected to a series of thefts at various grocery stores and pharmacies in Southwest County, according to a news release from the Riverside County Sheriff's Department. Searches turned up stolen items from grocery stores, pharmacies and hardware stores in the cities of Menifee, Murrieta, Perris, Moreno Valley and Corona, Riverside County sheriff's Sgt. Tim Elwell said. Authorities also arrested 42-year-old Camilo Rivera of Nuevo and 35-year-old Eric Rivera of Perris on suspicion of second-degree burglary and conspiracy to commit a felony, according to jail records. Both are being held at Southwest Detention Center in French Valley in lieu of $5,000 bail. Anyone with information on the case is asked to call investigators at (951) 210-1000.

ORC Gang of three sold stolen goods on Trade Me in New Zealand 
A shoplifting trio with a penchant for books and drugs spent two years "going to work" raiding stores and selling hundreds of stolen items on Trade Me. The trio pleaded guilty to 13 charges, including theft, conspiring to steal, and using a computer dishonestly. Nine involved Davidson, 32, and his partner Dewar, 28, or his flatmate Cornish, 34. The other offences were carried out individually. Mostly they stole books, which they sold on to buy drugs. Between August 2010 and June 2012, Cornish created over 700 listings on Trade Me, with 60 successful auctions netting more than $2000. (Source

3 or 4 suspects hit Wal-Mart stores with stolen checks in Uniontown, PA.  State police said they're looking for three to four people who passed a total of four stolen checks on Wednesday. After making purchases with the stolen checks, the people went back to the store about 20 minutes later and returned the items for cash at the customer service area, police said.
Anyone who can help identify the people in the photos is asked to call Fayette County Crime Stoppers at (888) 404-TIPS or email (Source

Sephora Loss Prevention agents apprehend a serial shoplifter at Staten Island Mall; foil booster bag and $1300 of merchandise recovered.  Tara Rivera was apprehended as she left the Sephora store with $1300 of concealed merchandise. Rivera has 13 prior arrests and 11 convictions, mostly for theft-related misdemeanors. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vendor Spotlight

Smartvue Ships S9i Cloud Video Surveillance

$299 Cloud Server Scales with Intel and Microsoft Windows Azure

At the 2013 International Security Conference (ISC West), Smartvue Corporation, a leading cloud technology company, launched its Smartvue S9i cloud video surveillance server, powered by Intel NUC and Microsoft Corp.’s Windows Azure.

Smartvue empowers IT departments to meet the challenges of scalable, worldwide, video surveillance with simple, secure, and cost-effective cloud powered HD video solutions.

+ S9i supports plug and play integration for over 300 industry-leading cameras from dozens of vendors
+ S9i mobile surveillance capabilities work with award-winning apps for tablets and smartphones running Windows 8, iOS, and Android
+ Point and click configuration enables users to quickly and easily integrate cloud powered video surveillance using existing networks, hardware, and infrastructure
+ Runs in almost any browser on Windows and Apple computers with no software to install
+ Supports secure, unlimited storage with redundancy on one of the world’s largest cloud networks, Windows Azure
+ Hybrid cloud option enables HD video storage locally and in cloud
+ Sharevue service makes collaborative sharing of video simple and secure

“S9i enables organizations to cost-effectively deploy and centrally manage video surveillance from thousands of servers and cameras worldwide,” said Martin Renkis, Founder & CEO of Smartvue Corporation. “The innovative Intel NUC platform and Windows Azure enable Smartvue to deliver low power and high performance video surveillance solutions in the most cost-effective and scalable platform.”

“Smartvue S9i offers an amazing new cloud-powered form factor for the video surveillance industry," said John Deatherage, ICBD Director at Intel. "Leveraging Intel’s Next Unit of Computing (NUC) technology on the edge of the network, the Smartvue cloud platform enables extremely cost-effective, high-performance solutions for global scalability of video surveillance, especially for multiple location businesses."

“Windows Azure gives customers a highly reliable, scalable, and global cloud platform for applications such as Smartvue cloud surveillance server,” said David Aiken, Group Product Marketing Manager, Server and Tools Marketing, Microsoft. “Customers can access and benefit from Smartvue from anywhere, anytime.”

Smartvue cloud video surveillance systems work on almost any Windows and Apple based web-browser and are available as free Apps for Windows 8, iPad, iPhone, and Android.

Smartvue S99 cloud video surveillance servers start at only $299 and are available worldwide through Smartvue authorized partners such as Dell, and Please visit for a list of global partners.

Download Free Smartvue S9i Brochure


Axonify. Read how Pep Boys reduced their shrink by 55% by overhauling their LP awareness program. Download.

The Georgia Retail Association Loss Prevention Council (GRALPC) and the Georgia Retail Association Organized Retail Crime Alliance (GRAORCA) would like to invite you to attend the -

2013 GRAORCA Retail Crime Conference!

Our annual conference will continue to build on our mission of providing Law Enforcement and Loss Prevention professionals with opportunities to come together for Professional Networking, Training and Information Sharing.

The GRAORCA Retail Crime Conference will be held in downtown Atlanta at AmericasMart, Bldg. 2, 230 Spring Street, Atlanta, GA on May 16th, 2013 from 8:00 am - 5:00 pm. The day includes complimentary lunch and refreshments, as well as a post - conference reception.

We are pleased to announce some exciting changes
for this year’s event!

  •  We are moving within AmericasMart from a 10,000 sq ft space to a 55,000 sq ft. venue.

  •  There is NO CHARGE to register and attend this year’s Conference.

  •  A new format has been designed to include breakout sessions, that the attendee can select.

  •  The list of keynotes & breakout speakers is rapidly growing on relevant industry topics.


The 2013 conference includes a Vendor Trade Show with industry vendors and Community Outreach Organizations. The Vendor Trade show is designed to provide exposure to technologies and community programs that can help both retail and law enforcement organizations positively impact crime.

The Conference is open to all Law Enforcement Professionals, Loss Prevention Professionals, and Retail Owners/Executives and we anticipate POST Certification and CFI credits for attendance.

Topics and Special Guests, scheduled to present:

  •  Mobile POS/Cyber Fraud - Joe LaRocca, Senior Advisor - Retail Partners
  •  ORC “A Gateway Crime” - Denny Dansak, Director of Organized Retail Crime - Kroger
  •  Navigating Complex Investigations with Cellular Technology - Joe Davis, Director of LP Ops/Major Crimes - T-Mobile
  •  Successfully Prosecuting ORC Cases - John Melvin, Cobb County District Attorney’s Office
  •  Gang Impacts on Retail Crime - JGabriel Banks, Fulton County District Attorney’s Office - Gang Unit Plus many other industry speakers and topics of relevance for Law


All attendees must pre-register for the Conference. Space is limited!

To register please go to:

Sponsorship opportunities are available for both retailers and vendors. Click here for information.


Job Opening




Dir, Security Risk Info & Analysis Target Minneapolis, MN Target
Head of Safety & Loss Confidential London Linkedin
Director FLD LP CVS Caremark California CVS Caremark
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
West LP Director Gap San Francisco, CA Gap Inc.
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express New York, NY Express
Director of LP - East Zone Express Miami, FL Express
Director of Safety Confidential Midwest Downing & Downing
Corp Safety Manager Confidential Mid-Atlantic Downing & Downing

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

Dir of Loss Prevention


Central Midwest

Downing & Downing

National Acct Sales Mgr


Chicago, IL

Downing & Downing



Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Store LP Manager Kohl's United States Kohl's
Asset Protection Mgr Home Depot Manchester, NH Home Depot
Supervisor AP Walmart Spring, TX Wal-Mart
Asset Protection Mgr Sam's Club Forth Worth, TX Wal-Mart
Asset Protection Mgr Sam's Club North Richland Hills, TX Wal-Mart
AP Mgr in Training Walmart Chubbuck, ID Wal-Mart
Dept Mgr Store LP & Safety Lowe's Pocatello, ID Lowe's
Dept Mgr Store LP & Safety Lowe's Ashland, KY Lowe's
District LP Mgr Kmart Coraopolis, PA Sears Holdings Corp
Sr Manager, Safety Corporate Hoffman Estates, IL Sears Holdings Corp
Sr Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
District LP Manager Sears Phoenix, AZ Sears Holdings Corp
Loss Prevention Mgr Kmart Kingsburg, CA Sears Holdings Corp
Loss Prevention Mgr Sears Bloomington, MN Sears Holdings Corp
Loss Prevention Mgr Kmart Willow Grove, PA Sears Holdings Corp
Loss Prevention Mgr Kmart Ashtabula, OH Sears Holdings Corp
Loss Prevention Mgr Sears Las Vegas, NV Sears Holdings Corp
Loss Prevention Mgr Sears Gaithersburg, MD Sears Holdings Corp
Loss Prevention Mgr Sears Roanoke, VA Sears Holdings Corp
Loss Prevention Mgr Sears Phoenix, AZ Sears Holdings Corp
Loss Prevention Mgr Sears Pasadena, TX Sears Holdings Corp
Loss Prevention Mgr Kmart Augusta, GA Sears Holdings Corp
Loss Prevention Mgr Kmart White Plains, NY Sears Holdings Corp
Area LP Coordinator Stein Mart Westlake, OH Stein Mart

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On the Move: Home of the Industry's Original - Sponsored by Cival Demand Associates

Marlene Kusumoto was named Director of Loss Prevention for Charlotte Russe.
Ronald Krueger
was named Department Manager of Loss Prevention for Lowe's.

Post Your New Job or Promotion! Click Here


How One Company Taught its Employees How to Be Happier, And What Happened Next  Some employees at media agency, MEC, were invited, to attend a workshop on happiness. The result? All who attended were happier at the end of the course than when they started.  Learn what they learned, and maybe you too will find more happiness in your work. (Happiness is contagious)

The Warning Signs You're Taking on Too Much  Don't be like Kobe Bryant, and take on too much at one time.  The basketball star damaged his Achilles tendon in last Friday's game but continued to play in the game.  That action resulted in no other choice but to be off the court for the next several months.  How can you tell if you're taking on too much as a leader or even employee? (Take a break)

8 Ways to Achieve Better Work-Life Balance  We all wish we could have equal amounts of time for work and life, but realistically that's not going to happen. In a 24 hour day, we spend a third sleeping (if we're lucky), a third at work, and the other third catching up on work at home or otherwise.  Help balance your life at the office, and at home so you can feel satisfied with both. (Find your balance)

How to Schedule Your Day for Peak Creative Performance  How can you structure your time so that you can be as creative and productive as possible? Follow this woman's model of structuring your week by the categories of "work", "play", "fit" and "push" and find the best way for you to reach your maximum creative performance potential.  (There's always room for play)

Sponsor this section of the Daily


When you apply for a job through email with an attached resume, incorporate your cover letter in the body of the email. Add your accomplishments that relate to the job description you're applying for. Also, take this opportunity to sell yourself by briefly explaining the key differentiators that separate you from other candidates. In today's market, employers are receiving hundreds of resumes so you want to make it easy for the reviewer to see why you are a better fit and stand out from the crowd. Do not add your cover letter as an attachment. This approach creates added steps for the employer which increases the chance that they may not take the time to even open it.

Just a thought,
Gus Downing

Gus Downing

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