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ISCPO Executive Roundtable Interview Series: Aaron Henderson - Part One
As part of our Executive Roundtable Interview Series, we recently sat down with industry thought-leader Aaron Henderson to get his point of view on the challenges, trends, and developments facing the LP / AP industry. We had the privilege to have Aaron on the ISCPO Exploratory Board, where he helped to shape our organization and drive best practices across the supply chain. Aaron is presently Director Loss Prevention at Penske Logistics & Brigade Command Sergeant Major (CSM)/MP Retired.

ISCPO: What are the three most important elements a company must do to maintain a high standard of supply chain protection?

1. Maintaining a 'Being Aware' mind-set: It's important to always think about how a company's environment or how every business decision or process can be affected from a security or protection point-of-view. Always stay on top of the industry trends that effect your business-from technology advances to cargo theft trends. A leader must be aware of their environment and how to communicate standards effectively, especially if you have several locations. For example, Los Angeles is known for cargo theft, so it's vital for staff to be aware by following security protocol and mitigating exposure. Or, if there's a business disruption, such as a protest, cargo should be re-routed to keep drivers safe and to protect the cargo.

2. Inventory Control: You must have strong inventory control programs implemented within your supply chain. Maintaining accurate inventory is key to success from the minute you receive it in the door from your supplier to the moment the end customer receives it. We play a big role in trying to shrink the window of inventory sitting on the books, which is tied to training, warehouse management systems, and the enterprise system itself.

3. Security: Security is prevention in its simplest form. It's your job to evaluate, implement, and monitor the best security plans and systems across the entire business and the industry you work in. Ultimately, by establishing the proper security across all departments of a business you're protecting your brand, protecting your product and most importantly protecting your people.  Part Two Tomorrow  iscpo.org

Macy's RFID effort boosts sales, fulfillment
Macy's bid to employ RFID technology to all stock by 2017's end is already making a positive difference for the store, according to data from Macy's analyzed by the Platt Retail Institute emailed to Retail Dive.

RFID tagging has so far helped Macy' lower inventory variance by to 2-4.5%, decrease display shortages from 30% to 4-6% and reduce markdowns enabling a 2.6% full-price sale increase in the Women's Shoe Department (WSD), according to the report.

The impact of RFID-tagging was also visible in fulfillment. Orders for tagged merchandise were fulfilled 6.1% more than non-tagged merchandise.

In October 2016, Macy's went public with its intent to have every item it sold RFID-tagged by the end of 2017. Early results show the effort is more than worthwhile, as Target too has discovered, having found greater operational efficiencies and better cost management over inventory and payroll as a result.

Despite these examples, many retailers have yet to adopt the tagging technology, generally citing two prohibitions: first, the three components of RFID are unavailable as a single purchase, meaning that the tags, the readers, and the platform for information retrieval must be purchased separately, RFID Journal reports. Secondly, many retailers are already too busy with daily operations and RFID-drives are seen as another lengthy implementation that may not be worth it in the end.

In other words, purchase risk and implementation costs are too high for the evident benefits of the technology. The result? Many keep managing inventory the old way, and miss out on restocking alerts and greater visibility on item availability that could help in this omnichannel age. retaildive.com

After Class-Action Lawsuit Alleging Widespread Sexual Harassment
Signet Jewelers Takes Major Action
Signet Appoints Prominent Former Federal Judge to Conduct Independent Review

Signet Jewelers Limited ("Signet") (NYSE:SIG), the world's largest retailer of diamond jewelry, announced today that its new Board Committee focused on Respect in the Workplace has appointed former federal Judge Barbara S. Jones, a partner at Bracewell LLP, to conduct a thorough review of the company's policies and practices regarding equal opportunity and workplace expectations. The company first announced plans to commission the review last month during an earnings call.

"Judge Barbara Jones' integrity is impeccable. She and her team have had a distinguished career in matters relating to workplace compliance issues and she will bring that experience to the company as she conducts a review of company policy and practices," said Helen McCluskey, Signet Director and Chair of the committee. "Judge Jones will help us ensure our programs are functioning as intended and to identify areas where we can further improve." businesswire.com
Signet Jewelers trying to make good on claims that it provides a respectful workplace
of all employees in the wake of public accounts of discrimination and harassment by female workers.

As part of a newly formed, all-female committee focused on respect in the workplace, Signet has selected Barbara Jones, a former federal judge with the Southern District of New York and a current partner with Bracewell LLP, to carry out a "thorough review" of Signet's corporate policies surrounding equal opportunity and workplace expectations.

Jones was nominated to the federal courts in 1995 by President Bill Clinton and served for 16 years before going into private practice. Her legal work is now geared toward litigation, internal investigations and white-collar defense work.
Signet's move to review its internal policies comes after about 250 individual declarations made in 2013 by male and female employees of its subsidiary Sterling Jewelers recounted numerous instances of sexual harassment by higher-ups and executives.

While Signet has stressed that the arbitration, which includes approximately 69,000 female employees, does not include any formal claims of harassment, it's nevertheless attempting to align its image as an equality-conscious company. wwd.com

FTC May Sue to Block Walgreens and Rite Aid Merger
Capitol Forum, a trade publication, reported that the FTC was considering a lawsuit. Rite Aid shares were down 8.5 percent to $4.09 at 3:17 p.m. in New York. Shares of Fred's Inc., which would acquire as many as 1,200 stores and other assets as part of a divestiture plan, fell as well, losing 8.6 percent to $13.75.

The timeline to complete the deal has been extended until July 31 as antitrust regulators review it. Rite Aid is trading far below the deal price, which Walgreens and Rite Aid reduced to a range of $6.50 to $7 a share in January. In March, Walgreens was said to be poised to sell more assets to help the deal go forward.

The FTC is depleted at the upper levels in the transition between administrations. President Donald Trump hasn't yet named a permanent candidate to lead the antitrust body. Other commissioners have left, leaving just two of five seats filled, one by a Democrat and the other by a Republican who is the acting chairman. bloomberg.com
Walmart Canada Laying Off Unspecified Number of Employees in Restructure
Spokesman Alex Roberton would not disclose how many employees would lose their jobs. He denied a media report that 475 workers would be let go, saying the actual number is lower.

He said in a statement that the company has adjusted its store structure so associates can work across the entire store rather than a specific department.

Walmart Canada employed about 91,000 associates as of October 2016 and operating 410 stores in Canada according to its website. ctvnews.ca

Where do the Apparel Retailers Make the Largest Profit?
In-Store Purchase Vs. Online Vs. Buy Online Pick Up at Store

NYC Jeweler Forges Judge's Signature to get Google to De-Index Negative Reviews
The head of a Manhattan sapphire jewelry company has been charged with forging court orders and a federal judge's signature in order to get Google to de-index negative links from company-related search results, according to a criminal complaint unsealed in Manhattan federal court Tuesday. law360.com

Instacart Can't Yet Ring Up $4.6M Misclassification Deal
A California judge on Wednesday held off on approving Instacart's proposed $4.6 million deal to resolve multistate claims that 31,000 delivery workers were misclassified as independent contractors, saying he needed more information about the deal, including the average payout for each class member.

Instacart workers, who are dispatched through a mobile phone application, shop for customers at various stores - including Safeway, Whole Foods and Costco - and then deliver the groceries. law360.com

Director, Safety, Security & Loss Prevention, Little Caesars Pizza Company
Location Farmington, Michigan

The Director of Safety, Security and Loss Prevention is responsible for developing and managing a robust internal loss prevention program to ensure regulatory compliance with all federal, state, local food safety laws within our distribution centers across North America. This role will also conduct facility assessments of all centers and develop needs assessments to identify areas of exposure and risk from a security and safety perspective. Respond to incidents of crime, which occur in Blue Line facilities and participates with local law enforcement agencies in the investigation of such incidents. With over 4,800 franchises around the globe. linkedin.com
Sears is quietly closing more stores than it said it would
Sears Holdings announced in January that it would shut down 150 stores this year, with most locations closing by April. Now the company is closing even more stores. Most of the stores on the new list will start liquidation sales in April and close in July. Ten new ones appeared on this list. businessinsider.com

Brooklyn, OH: Flash Flood hits Sam's Club
Heavy rains swept through the Cleveland area Wednesday night, causing flooding in Parma and Brooklyn. Brooklyn officials said they are not aware of any injuries and they are still trying to determine how many people they rescued. A couple inches of water were left inside the Sam's Club on Tiedeman Road in Brooklyn. In the parking lot, flooding reached past the headlights of several vehicles. fox8.com

Sears Holdings Bankruptcy Filing Expected On July 10 Or Soon After

Central Grocers to close 9 Ultra Foods stores, sell 22 Strack & Van Til's

Quarterly Same Store Sales Results
Sherwin Williams Q1 comp's up 7.5%, net sales up 7.3%
99 Cents Only Stores Q4 comp's up 6.4%, net sales up 6.7%, full yr comp's up 2.1%, net sales up 2.9%

IAFCI One Day Training Event On-Line
Registration is Open Now!

The IAFCI Southern California Chapter is pleased to announce that On-Line Registration is now available for the Annual IAFCI One Day Training Event scheduled for May 3, 2017 at the Rio Hondo Event Center/Golf Club located in Downey, California. Please visit the IAFCI website at www.iafci.org.

For IAFCI Members, please log-in using your IAFCI Username and Password;
you will find the registration link under "Upcoming Events and Webinars." For guests and Non-IAFCI Members, please visit our home page and click on the moving scroll, under Training Events and Webinars, "5/3/2017 Southern California Chapter One Day Training."

The IAFCI Southern California Chapter is excited to partner with Capital One Financial and offer a number of current topics concerning financial and cyber-related crimes!

More information, including registration and payment methods can be found here

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USS Foundation To Host 9th Annual
Charity Golf Tournament

RANCHO CUCAMONGA, CA (April 19, 2017) - The USS Foundation, a non-profit organization dedicated to improving the lives of children and families in impoverished communities, recently announced its plans to host its Ninth Annual Charity Golf Tournament, scheduled for Sunday, June 25, at the National Golf Club at Tantallon in Fort Washington, MD.

The tournament, attended by a large portion of the retail loss prevention industry's most influential leaders, raises funds through donations, which are used to fuel the Foundation's various community outreach programs throughout the year, including its Adopt-A-Bike program, as well as its annual Thanksgiving Care-A-Van and Holiday Merrython events.

For this year's tournament, for the first time, the USS Foundation has partnered with The First Tee, a youth development organization that introduces the game of golf and its inherent values to adolescents across the nation. In conjunction with The First Tee, the USS Foundation will identify four to six local youths to attend and participate in the tournament. Tournament attendees will be provided the opportunity to sponsor one or more of the young players; helping to mentor and guide the next generation of golfers.

Participants registered by April 30 will be afforded special, reduced 'Early Bird' entry fees, which include lunch and dinner provided by the USS Foundation and its partners.

Valuable tournament sponsorship opportunities are still available. Participants interested in sponsoring the tournament and/or youth golfers can obtain more information by visiting the USS Foundation's Golf Tournament Sponsorship information page.

All proceeds generated from the event will be used expand the USS Foundation's impact, scope and reach.

About The USS Foundation
The USS Foundation is a charitable, non-profit organization dedicated to helping less fortunate children to have the tools, skills and knowledge to build a better life with a hope for a brighter tomorrow. Visit the USS Foundation at http://ussinnovate.com/uss_foundation/

U.S. prosecutors ask for 30 yr sentence for $170M POS Russian Hacker
U.S. prosecutors are asking a federal court in Seattle to sentence prolific Russian hacker Roman Seleznev to 30 years this week, saying he personally helped create a multibillion-dollar ecosystem for credit card fraud.

Calling Seleznev "a pioneer" in the online theft and monetization of card data, a sentencing memorandum claims he "became one of the most revered point-of-sale hackers in the criminal underworld ... a market maker whose automated vending sites and tutorials helped grow the market for stolen card data," by effectively creating an Amazon.com for cyber-thieves and card fraudsters.  cyberscoop.com

The Age of Me
72 percent of employees are willing to share confidential information

According to an end user security survey released this morning, 72 percent of employees are willing to share confidential information. In the financial services sector, the percentage was even higher -- 81 percent said they should share sensitive, confidential or regulated information.

This is despite the fact that 65 percent said that it was their responsibility to protect confidential data.

"There is an acknowledgment by employees that security is important," said Brett Hansen, vice president for endpoint and data security at Dell, the company that sponsored the survey. "But their actions are not consistent with good data security."

The majority of employees also accessed personal social media accounts and personal email from work devices.

Employees also felt that the companies' security policies were getting in the way of them doing their jobs, with 76 percent saying that their employers prioritized security over productivity.

"So they feel responsibility, unless it gets in the way of productivity, unless it's not good for me," he said. "I'm embracing security -- as long as it doesn't encumber me in any substantial way."

At least, when it came to sharing information, the employees thought they had good reasons -- they were told to do it by their managers, they thought it would help the company, they thought it would help them be more effective in their job, or they were helping out the recipient.

But 35 percent also said that it's common to take proprietary information with them when leaving a company.

"They felt that it would be good for them," said Hansen. "I don't know if that's an excuse or an admission of 'Hey, I'm doing what's best for me.'"

The survey also showed that a large number of companies are doing security awareness training, with 63 percent of employees reporting some form of training. csoonline.com

New Tool Helps Privacy Professionals Better Respond to Data Breaches
The International Association of Privacy Professionals is launching the IAPP-RADAR Incident Response Center to help members stay on top of data breaches and applicable laws.

Keeping up with frequently changing state, federal, and international data breach laws is difficult. The International Association of Privacy Professionals (IAPP) is launching a tool called the IAPP-RADAR Incident Response Center to help its members stay abreast of these laws and ensure compliance. The tool, which is free to members, is powered by RADAR, Inc., an incident response management and decision-support solution provider.  associationsnow.com
The Long Tail of Consumer Class Actions & Data Breach Liability
Time Spent Remedying or Mitigating a Breach

After 4 years of arguments Barnes & Noble is still being sued by a group of consumers over B&N's 2012 63 store PIN pad hack.

Even without showing injury the consumers are saying the recent April 13th ruling upholding a proposed class action against Kimpton Hotel & Restaurant Group LLC over the theft of payment card data in a security breach, contending that the ruling bolsters their efforts to withstand Barnes & Noble Inc.'s late November motion to dismiss.

In the suit against the boutique hotel chain, guest Lee Walters alleged that he suffered damages, including having to secure and maintain credit-monitoring services and to spend time remedying or mitigating the breach, according to the Barnes & Noble shoppers.

The consumers highlight similar injuries in their brief opposing B&N's dismissal bid, with Winstead claiming that the breach was a decisive factor in her decision to renew her subscription to a credit-monitoring service and Dieffenbach saying she experienced unauthorized activity because of the breach, forcing her to put her account on hold and take time to sort out the issues, according to court filings.

However, Barnes & Noble disagreed in a Tuesday response, saying the holding in Walters shouldn't alter the court's analysis of the dismissal motion. In Walters, the judge held that money spent on credit monitoring could constitute damages, but this court has already held that no plaintiff alleged any expenditure for credit monitoring that was caused by the alleged breach, the retailer argued.

To the extent that Walters' analysis of California's UCL conflicts with this court's prior holding that "time and money spent on mitigation" of a risk of identity theft "do not suffice as injury under the UCL."

Editor's Note: Each breach has a long life in the courts and even if the consumer has not seen any fraudulent activity on their cards it now appears that they can in fact claim injury because of the time spent repairing the damage and for the cost of credit monitoring. law360.com

Mastercard creates credit card with fingerprint sensor for biometric security
Mastercard has developed a credit card with its own inbuilt fingerprint sensor in an effort to increase security and crack down on fraud.

The card owner's fingerprint is converted into an encrypted digital template, which is stored on the card. When making a payment, the card is inserted into a terminal as usual, while the cardholder places their registered finger on the sensor. The payment is made once the biometric information is successfully matched.

Biometric fingerprint scanners have become a key authentification method for mobile payments in recent years, led largely by Apple Pay and Google's Android Pay systems. inews.co.uk



The Changing Faces of Violence
David Johnston, Dunkin' Brands & Van Carney, Domino's

Quick Take #19

Group LP Selfie Drawing
Greg DeTardo, Melissa Torreano, NuTech National with Gus Downing

Coming Next:

Organized Retail Crime - Local and National Update
Millie Kresevich, Luxottica; Chris DeSantis, Macy's; Tim Flynn, JC Penney; Lt. Tarik Sheppard, NYPD

See more videos

View episode release schedule

2016 report coming in the Daily.

IAFCI Annual One Day Fraud Training
May 3

2017 CNP Expo
May 22-25

Utah ORC Association Impact ORC Conference
May 23

Fraud & Breach Prevention Summit: Chicago
June 20-21

Axis Retail Leadership Forum 2017
Aug. 14-16

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

2017 GRAORCA Retail Crime Conference
Aug. 16 

ISCPO 2017 Conference
Sept. 12-13

ASIS International
63rd Annual Seminar

Sept. 25-28

See More Events

Check out the Daily's Exclusive 2016 Reports

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 

ORC's Attack on Retail
- Redefining ORC

John Matas, VP - Asset Protection/ Investigations & ORC, Macy's

Organized Retail Crime has changed and grown dramatically over the years. With surging cybercrime such as identity theft, data breaches, skimming and credit card fraud, ORC has become an internationally connected crime. As the retail environment has changed, so must our definition of ORC. To help us quantify its impact on both a national and global scale, John Matas, Vice President - Asset Protection/Investigations & ORC for Macy's, offers his thoughts on the topic, and why a $100-billion estimate may be too conservative.

Episode Sponsored By:

Quick Take #20

Jim Shepherd, National Accounts Manager for Gold-Sponsor Protection 1, rejoins Joe LaRocca for one more LPNN Quick Take, tackling the subject of false-alarm fines.


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UK Says Its Losing More Than $1B Thanks To Fraud, Errors
On eBay, Amazon Marketplaces

The U.K. is losing as much $1.28 billion each year in value-added tax (VAT) due to fraud or errors from sellers who use the marketplaces of eBay and Amazon, reported Reuters.

The report, citing the National Audit Office (NAO), reported that the NAO said sellers who are committing the fraud are often located in China and that Trading Standards, the U.K. consumer regulator, found Amazon and eBay failed to remove the sellers despite being alerted to their noncompliance. Reuters noted that retailers that sell goods to customers in the U.K. have to collect a VAT of 20 percent of the value of the products sold, which goes to the UK government. eBay told Reuters it is committed to making its platform fair.

"We will continue to work closely with (British tax authority) HMRC to ensure that all sellers on our platform comply with the law," eBay said in an emailed statement to Reuters. Amazon declined to comment on the report. The NAO said in the report new rules that are geared toward making operators of marketplaces liable for non-VAT payment would help fight the problem and that eBay and Amazon support that rule. The NAO did note that Amazon is against another in which marketplace operators have to conduct due diligence checks on their overseas customers. Amazon felt this was "disproportionate and ineffective," the NAO said, according to Reuters. pymnts.com

Are Payments The Missing Link To Chatbot Success?
The uprising of chat commerce over the past year has become the hot topic of conversation for many looking for ways to monetize chatbots.

The retail industry is in the nascent stages of seeing the impact of what's been dubbed "chat commerce." As we reported just a few weeks ago, chat commerce is defined as "utilizing chat, messaging or other natural language interfaces (i.e. voice) to interact with people, brands or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context."

By removing the middleman and connecting consumers directly with online retail chat representatives, retailers have a chance to increase revenue and deepen end-user loyalty to the brand. pymnts.com

Three retailers step up shopper engagement with bots
FreshDirect, Subway and The Cheesecake Factory have added a new item to their menus - conversational commerce.

Through a partnership with MasterCard, the three brands are now using artificial intelligence (AI)-based bots to enable consumers to browse menus, build orders and securely checkout via Masterpass - all without leaving the Messenger chat-based platform. chainstoreage.com

Are You Ready for Voice-Controlled Ecommerce?

North Naples, FL: Winn Dixie employee accused of stealing $34K
of winning lottery tickets

A North Naples grocery worker stole more than $34,000 worth of winning Florida lottery tickets, deputies said. Crystal C. Golden, 31, faces a grand theft charge of stealing between $20,000 and $100,000 from the Winn-Dixie. Store officials said they began an investigation in October after they suspected Golden was pocketing the tickets, a Collier County Sheriff's Office arrest report stated. The store, through surveillance videos, found that Golden stole 61 winning tickets. Golden acknowledged the thefts to a store loss prevention officer. naplesnews.com

Palo Alto, CA: Sephora in the Stanford Mall hit twice in 2 days; Shoplifters take more than $8,000 of perfume
Chanel is apparently a popular and lucrative scent with thieves who stole about 100 bottles of the costly perfume from a Stanford Shopping Center store over two days last week, Palo Alto police said. Two women with large purses walked into the rear of the Sephora store on April 10 at 1 p.m. and swept up from shelves more than 50 bottles valued at just under $5,000, police Sgt. Rich Bullerjahn said. A day later on April 11, two women who entered the store at 3:30 p.m. also had large purses took about 50 bottles of the perfume off the shelves valued at $4,700 and quickly exited, he said. paloaltoonline.com

Missouri: Female Shoplifter makes a run for it; Stopped with cart full of merchandise
Surveillance footage captured the moment the brazen would-be thief tried to push her way past a female loss prevention officer as a Walmart staff member followed her to the exit. The encounter only lasted a matter of seconds, but the thief continues to attempt to push past the staff members who are standing in her way. Upon realizing that she has no chance of getting by, she ends up abandoning the cart in the doorway of the store and makes a run for it. She ended up getting into her car and driving off. Authorities said the woman has since been identified, but no charges have yet been filed. dailymail.co.uk

Jonesboro, AR: Dollar General Dumpster under investigation;
over $1,000 of merchandise stolen

A dumpster is typically the place where you throw garbage, but Jonesboro police believe it was also the place where at least $1,000 worth of stolen items were placed over a one-month period. According to a police report, Officer Keith Baggett went Wednesday to the Dollar General store at 4117 E. Highland Drive about the theft. A local vendor told the store's district manager that they saw a suspect taking merchandise from the store and threw it into the dumpster. "When the vendor questioned the suspect about the activity, the suspect told the vendor to mind his own business," Baggett said in the report. Store officials believe the suspect began taking the items from a back stockroom and put them into the dumpster, from March 3 to March 31. The investigation into the theft was ongoing, and police were still attempting Wednesday to find out what was taken. kait8.com

Mankato, MN: Woman charged with stealing $25,000 from her employer; had 2 priors for employee theft totaling over $60,000
Vicky Ann Medenwald, 58, was charged Tuesday with felony theft by swindle and felony credit card fraud. Medenwald is suspected of stealing $25,000 from A.H. Hermel, a food service distributor in Mankato. She had worked for the company for more than a decade and made purchases for the company at a Mankato grocery store. Last month company executives realized Medenwald was using the company account to purchase prepaid credit cards and store products for personal use. The company allegedly found $15,000 in unauthorized purchases between March 2016 and last month; another $10,000 the prior year. Medenwald has 2 prior convictions for theft from employers totaling over $60,000. mankatofreepress.com

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Robberies & Thefts

Long Island, NY: Robber's 15-store spree might fuel drug habit
The serial knifepoint robber who has now hit 15 times across Long Island - the latest Tuesday night in Ronkonkoma - might be a drug addict because of his "brazen" and "desperate" behavior and could be prosecuted federally once he's apprehended, Suffolk Police Commissioner Timothy Sini said Wednesday. "This is an individual who is going to continue to steal, he clearly is desperate and we're taking all necessary action to identify him and make an arrest," said Sini, adding that many of the culprits in pattern robberies "steal money to fuel their addiction." In Tuesday night's heist, the suspect, with his face covered and hands gloved, held up a Subway sandwich shop on Portion Road in Ronkonkoma just before 8:30 p.m., netting $300, police said. Since the pattern began in mid-February, the robber has struck 10 establishments in Nassau and five in Suffolk, mostly ice cream shops and sandwich stores, police said. Two of the hits were attempted robberies. No injuries have been reported in any of the heists. newsday.com

Middletown, OH: Police Arrest 3 in string on CVS Armed Robberies
Middletown police are investigating a string of recent robberies, all focused on the pharmacy inside CVS on South Breiel Boulevard. Savon Davis, 23, Calvin Tribble, 19 and a 15-year-old boy were arrested Wednesday. Police said Davis walked into CVS Wednesday afternoon and handed the pharmacist a note stating he was armed. The note is similar to other notes given in pharmacy robberies at the same CVS in Middletown on March 23 and April 4, according to police. In every robbery, the suspects focused on stealing drugs, primarily pain pills like oxycodone, hydrocodone and Percocet. wlwt.com

Longmont, CO: Police chase of Zumiez robbery suspects ends on I-25; 4 in custody
The chase of robbery suspects from Loveland ended on southbound I-25 near Longmont during the evening commute Wednesday. Four people were in custody according to the Weld County Sheriff's Office. Loveland police said the robbery happened at Zumiez, a clothing store at the Promenade Shops at Centerra. Store employees gave the dispatcher a description of the suspects' vehicle. An officer spotted the vehicle and initiated a pursuit that headed southbound on I-25. kdvr.com

Jackson County, FL: JCSO Investigate Suspects Involved In Cell Phone Burglary Spree
The search is on for suspects involved in a string of cell phone store burglaries; including one in Jackson County. Jackson County Sheriff's investigators say the suspects stole $21,000 worth of merchandise at a Verizon Wireless store in Marianna early Tuesday after 1:30 a.m. The burglary didn't stop in Marianna. These suspects would go to Tallahassee to burglarize another business; a T-Mobile store. "The investigator along with the Verizon rep was able with some technology that they have with Verizon, was able to start tracking the phones," said Edwards. The suspects were located on I-10 going East, and led Madison County deputies on a chase. Authorities say deputies lost sight of the suspects, but found the abandoned rental vehicle from Orlando. mypanhandle.com

Valencia, CA: Man pulls a knife on Kohl's LP Agent; flees with Female shoplifter
A man who flashed a knife at store security officers in defense of a woman stopped for shoplifting fled the store with the woman, both were later arrested. The incident happened shortly after 1:30 p.m. at the Kohl's Valencia store. "It began with a female who was supposedly shoplifting and, when (store) security attempted to detain her, a male appeared and produced a knife," said Sgt. Dan Peacock. The couple fled in a car that was followed from the store. Deputies arrested the pair at gunpoint. signalscv.com

Colorado Springs, CO: Shoplifter pepper-sprays her way out of Family Dollar
with load of merchandise

A woman filled her cart and purse with merchandise at a Family Dollar before using pepper spray on a clerk to force her way out of the store, Colorado Springs police said. gazette.com

UK: Walsall, England: Armed robber who held up McDonald's jailed after DNA found on toothbrush at scene
A dopey armed robber who held up a McDonald's with a handgun has been jailed after his DNA was discovered on a toothbrush he left at the scene. Paul White aged 34 , was part of a trio who stormed McDonald's in Walsall, on the evening of 20 December. The gang threatened terrified staff and customers with a handgun as the store manager was marched to an office so they could make off with the store's takings. White continued to deny any involvement in the robbery, but was linked to the crime when he left a toothbrush covered in his own DNA in a rucksack at the scene. He pleaded guilty and was jailed for seven years and two months. birminghammail.co.uk

Cargo Theft

Jasper County, IA: Man accused of stealing over 100 tons of gravel
A man in Iowa is accused of stealing over 100 tons of gravel from a county stockpile site. The sheriff's office said the gravel had an estimated value of $2,500. Duvall was arrested and charged with second-degree theft, which is a felony. whio.com

Skimming Thefts

Saint Clair, PA: Police discover credit card skimmers at Exxon gasoline pumps

Update: Preston, ID: Unsuspecting motorists taken for $32,000 by skimmers

Ropesville, TX: Officials find gas pump credit card skimmer device


Bradis Guns - Camby, IN - Burglary
C-Store- Butts County, GA - Armed Robbery
Casey's General - Sioux Falls, SD - Burglary
CVS - Middletown, OH - Armed Robbery
Dollar General - Millsboro, DE - Armed Robbery
Family Dollar - Jacksonville, FL - Robbery
Family Dollar - Colorado Springs, CO - Robbery
Jordan's C-Store - Jonesboro, AR - Robbery
Lucky Mart - Lubbock, TX - Armed Robbery
Med One Pharmacy - Howard County, MD - Armed Robbery
Spring Armory - Colorado Springs, CO - Burglary
Verizon - Boerne, TX - Burglary
Walgreens - Colorado Springs, CO - Robbery
Walmart - Suisaun City, CA - Armed Robbery
Wonder Wash - Bronx, NY - Burglary
Zumiez - Longmont, CO - Robbery
7-Eleven - Chula Vista, CA - Robbery


Daily Totals:
12 robberies
5 burglaries
0 shootings
0 killed

Will Pratt, CFI
named District Loss Prevention Manager at Loomis.

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Featured Job Spotlights

National Loss Prevention Manager
Concord, Ontario, Canada
The role focuses on the protection of all team members, customers, visitors and assets of Toys"R"Us as it relates to loss prevention, asset management, reduction of shrink, security, product recall and fire prevention. The National Loss Prevention Manager is accountable for taking a proactive approach in developing loss prevention strategies that protect the assets of the Company by directing, establishing, implementing and monitoring programs for the retail business to prevent and reduce merchandise loss using procedures and systems designed to safeguard assets...

Corporate Loss Prevention Manager
Hoffman Estates, IL
The Corporate Loss Prevention Manager will support the established goals and objectives by being responsible for and holding the team accountable for actionable results. Responsible for assisting the Director of Loss Prevention in building and developing programs and initiatives to reduce shrink and safety expense along with supporting the field...


Business Continuity Manager
Bolingbrook, IL

The Business Continuity Manager will assist in the continued development, implementation and maintenance of ULTA's business continuity and crisis management strategies and solutions, including risk assessments, business impact analyses, strategy selection and documentation of business continuity and crisis management procedures. This position will tract and report on key performance metrics in order to access readiness, preparedness and ability to return to normal business operation after a natural or man-made catastrophe... 

Director of Safety
Roanoke, VA

The Director of Safety develops and directs the implementation of proactive safety programs for Advance Auto Parts (AAP) operations 75,000 plus Team Members in North America which conform to Company proactive safety philosophies, goals, & ensures regulatory compliance (US & Canadian federal, state, provinces); designs and leads the implementation of safety strategies which engage all associates to prevent, reduce, and/or avoid losses that impact Team Members, drivers, customers, third parties, and business continuity...

Associate Vice President, Loss Prevention
Toronto, Ontario

The Associate Vice President, Loss Prevention is accountable for managing and executing the Loss Prevention programs and will provide leadership to our Loss Prevention teams across Canada for the Mark's, PartSource and Petroleum divisions. This Senior Leader will play a key role in developing loss prevention strategies and implementing action plans to ensure that adequate measures are in place to minimize negative brand impacts and financial exposure...

Sr. Analyst, Asset Protection
New York, NY

Primary Purpose - Analyze and audit financial reports as it relates to: Travel Expense, Corporate credit cards, and the P-Card Program (for compliance to company policy), looking for unusual items that may require further follow-up with the ultimate goal of safeguarding company assets. Additionally, review APIS reports and POS for any unusual patterns of theft, fraud or loss (whether external persons or employees) and follow-up with AP team for further action and/or investigation to reduce risk and loss...

Asset Protection Program Sr Manager
Nashville, TN
Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies. Provides training and support for field personnel on all applicable programs and initiatives..

Distribution Center Loss Prevention Manager
Redlands, CA

Under the supervision of the Director of Loss Prevention, the Distribution Center Loss Prevention Manager implements and enforces measures to ensure safety, security and prevent loss within all Distribution Center facilities...

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10 Tips to Find the Perfect Employee
One key to business success is finding and hiring that person who is the perfect fit with your organization. You want someone who exemplifies the ideals you're trying to convey and someone who will become a loyal, hard-working employee. Here's the 10 factors you want to pay attention to. Do they have drive?

How Do You Hire Better? 3 Biggest Qualities to Look for in Every Employee  A hot workplace topic is how to build an effective culture, one what makes people want to work there, feel engaged and productive and attracts top talent. Here's three qualities you want to keep in mind when looking to hire. Hire genuine personalities

How to Make Your Team Function Like the Human Brain  For most people, teamwork doesn't come naturally. We tend to want to work alone, so it's important to get your team out of the "what's in it for me" way of thinking. Look to the human brain as a model for helping your team work together as a whole. Link connections together

How Emotionally Intelligent Leaders Build Better Teams  Most experienced leaders know that emotional intelligence is a necessary skill for success, but it's not enough for a whole team. It's your teams collective ability to understand everyone's feelings that increases trust and a sense of group identity. Here's what you can do. Team rituals

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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth. It's the same reason law enforcement separates witnesses to ensure clarity and truth. The group mind becomes influenced by opinion and agendas and distorts the true reality. One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Just a Thought,

Gus Downing

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