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 April 25, 2014


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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News Brief - Sponsored by WG Security Products

Bryan O'Brien was promoted to Vice President of Loss Prevention for Gap Inc. 
Bryan was the previous Senior Director of Loss Prevention of Banana Republic and Banana Republic Factory Stores for Gap Inc. He has held other loss prevention leadership roles in the company such as Director of Investigations and ORC and Senior Regional Loss Prevention Manager for Banana Republic, and Regional Loss Prevention Manager for Old Navy. Congratulations Bryan!

Convicted KPMG inside trader sentenced to prison - Captured taking bag of money in a parking lot  A former partner at the accounting firm KPMG has been sentenced to 14 months in federal prison for insider trading. Scott London, of Agoura Hills, was sentenced Thursday in Los Angeles. He'll also have to pay a $100,000 fine. London oversaw some 500 KPMG employees and handled audits for major clients such as Herbalife Ltd. until he was fired last year. He later pleaded guilty to insider trading. Prosecutors say that over several years, London provided confidential client information to a friend, Bryan Shaw, who used it to make securities trades that reaped more than $1 million. Shaw said he bribed London with some $70,000 in cash and goods including jewelry, concert tickets and a $12,000 Rolex watch. Shaw pleaded guilty to conspiracy last year. Editors note: The Daily reported the arrest last year in an article which showed Shaw handing London a brown paper bag full of money in a parking lot while the Feds where filming the pay off. And the article stated that he was managing a number of retailers accounts at the time. (Source associated press)

Ex-CEO of retail distribution company Waechtersbach USA pleads guilty to embezzlement  Federal prosecutors announced James Kilkenney pleaded guilty Thursday to one count of wire fraud in federal court. He was chief executive and chief financial officer of Waechtersbach USA before he was fired in April 2012. He agreed to forfeit between $208,825 and $400,000, depending on the loss determined by the court. Waechtersbach buys products from German and Asian companies to distribute to U.S. retailers. (Source

TV Reporter Exposes Shady iPhone Resellers- Getting the homeless to buy cellular contracts at Apple stores - Cops say it's civil matter - Reporter says Apple knows about the scheme and does nothing  A KUSA-TV report says the scheme was uncovered at the Cherry Creek (Denver) Apple store, and leaves the homeless and other down-and-outers holding monthly cellular contracts they can’t afford to pay. According to the report, the resellers drive the streets looking for people who might need quick cash, offer them a deal, and then drive them to an Apple store. Inside, the resellers provide cash for the recruits to purchase one or more iPhones tied to a cellular carrier. The recruits are told they can easily cancel the monthly cellular contracts, leaving them with no liability. In exchange for their help purchasing the iPhones, the recruits receive $100 or more. Only later do the recruits discover that they are on the hook for the monthly charges or contract cancellation charges. KUSA reporter Jeremy Jojola identified the resellers as two men from Beverly Hills (Calif.) operating a company that offers unlocked iPhones, and said they seemed to be working with one particular Cherry Creek store employee. However, Jojola didn’t speculate on whether that employee was part of the resellers’ scheme. Jojola did say the number of people he saw at the Cherry Creek store indicated to him that employees must have been aware of the resellers’ activities. Denver police have classified the situation as a civil matter and have declined to investigate the scheme Jojola uncovered. (Source

Dollar Tree, Dillard's agree to boost oversight at supplier factories
Dollar Tree Inc and Dillard's Inc have agreed to boost oversight to ensure worker safety at their suppliers' factories, and as a result the overseer of New York state's public pension fund said he has withdrawn shareholder proposals on the issue. The agreements were announced on Thursday, one year after the collapse of the Rana Plaza garment factory in Bangladesh, which made products for many retailers, including Wal-Mart Stores Inc. More than 1,100 workers died in the factory collapse. (Source

Retailers’ confidence for future sales at highest in three years

Starbucks plans 1,500 new stores, expanded offerings, with 600 new being in North America

The Wet Seal, Inc. to Exit Arden B Business

Postal workers in cities big and small protested in front of Staples stores on Thursday 

FBI Informant Is Tied to Cyberattacks Abroad - U.S. Gov't Using Hackers to Infiltrate Websites of Foreign Governments? 

7-Elevens in Central Florida Post Anti-Skimming Stickers
Company aims to make customers aware of their efforts to protect consumer information. The anti-fraud stickers are red with black lettering and read: “Security seal. 7-11 Cares about your ID. Please Report Immediately if 'VOID OPEN' appears.” According to an article on, 7-Eleven dispensers across Central Florida have been sealed with stickers covering the lock box that contains the pump’s card reader. If the tape is cut, torn, removed or tampered with in any way, it begins to change color and eventually reveals the words “VOID OPEN,” alerting customers to a possible security breach. A 7-Eleven spokesperson told Local 6 that every store is instructed to keep the stickers on hand and check the integrity of the stickers daily. “Store personnel need to break seals each time they have to change the customer-receipt tape and then replace with a new seal,” said Margaret Chabris, director of corporate communications at 7-Eleven. (Source

Boston bombing spurred small, midsize businesses to buy terrorism insurance
After the 2013 Boston Marathon bombing, terrorism insurance, designed for large businesses, became a necessary business expense for many midsize and small firms. Some 160 companies near the Boston explosion submitted insurance claims for property damage or business losses and only 14 percent had coverage for terrorism. “The Marathon attack changed the calculus,” an insurance industry insider says. “It taught us terrorism is a risk to businesses of every scale and size.” (Source

Anonymous Spokesman to Plead Guilty After Counts Dropped
Dallas man who acted as a spokesman for the underground group Anonymous and had been charged with trafficking in data, including credit card numbers, agreed to plead guilty to being an accessory after the fact to computer hacking. Brown served as an informal spokesman for Anonymous after the group’s December 2010 attacks on the websites of four companies that blocked contributions to the WikiLeaks site and in July 2011 after the arrests of Anonymous members for the hacking of government intelligence agencies and companies. (Source

State Appellate Ruling: Right to jury trial in shoplifting case in AZ
A state appellate court cited 17th century English court cases Thursday in a ruling that expands Arizonans' right to have a jury trial in misdemeanor cases by saying additional shoplifting defendants are entitled to be judged by their peers instead of a judge. We therefore conclude that the crime of shoplifting existed in the common law before statehood and defendants charged with that crime were entitled to have their guilty determined by jury," Judge Lawrence Winthrop wrote for a three-judge panel. (Source

RILA Launches Retail Energy Management Program with Release of Tool Identifying Leading Practices  Today, the Retail Industry Leaders Association (RILA) launched its Retail Energy Management Program by releasing the Retail Energy Management Maturity Matrix, a tool designed to help retailers optimize their energy management programs. The Matrix provides a baseline for retail energy managers to measure their existing programs against, identify opportunities for growth and provide a roadmap to improve processes, all of which will drive energy performance and shrink costs. (Source

Quarterly Same Store Sales Results

VF Q1 total revenues up 6.5% (no same store detail reported)
Starbucks Q2 America's & U.S. up 6% with store sales up 6%
Burger King Q1 up 2%
Aaron's Q1 down 2.1% with sales down 1%

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Northern Michigan University, located in Michigan’s incredible Upper Peninsula, offers one of the only baccalaureate loss prevention management programs in the United States. It is offered completely online and accepts up to 92 transfer credits. An affordable investment into a dynamic and growing profession. Learn more here



The AP Office

(A Must Watch!)

Bill Olsen
LP Professional
Olsen Fraud Detection & Deterrence

This is a spoof on the TV show The Office, with the idea that it's an Asset Protection Office. Obviously meant to be funny but sends 3 important messages for the AP - LP world:

1. Don't judge a book by it's cover.
2. Follow the Money
3. Stay Focused - Don't get Distracted (We showed this video to over 100 Asset Protection Professionals and very few saw who took the wallet.)

LP Executives – 2014 LP Video Challenge

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How cyber crime is threatening the global economy
Americans are increasingly falling victim to online crime according to a survey by the Pew Research Center, which asked more than 1,000 adults about their experiences on the Internet. It emerged that, while 18% of users said that sensitive data such as bank account and credit card information had been stolen, 21% had found ‘unwanted guests’ in their email and social network accounts. The survey highlighted a sharp increase in cases of account hacking. In 2013, just 11% of those interviewed reported anomalies, while a year later more than twice as many people had their profiles hacked. (Source

10% of U.S. grocery sales could move online within a decade: BMC study
At least 10% of U.S. grocery sales could move online within 10 years, according to a study by Brick Meets Click (BMC), a retail technology consulting firm.The Investor’s Business Daily reports that market share captured by online sales might soar to nearly 17 per cent of total U.S. grocery spending in the coming decade. While few consumers today opt for online grocery delivery, the BMC study says that number is rising as part of a shift in shopper lifestyles, especially among affluent, time-starved grocery shoppers and tech-savvy millennials. Online grocery shopping will also get a boost from the rising use of mobile devices. According to BMC, traditional grocers were rattled last spring when Amazon expanded its AmazonFresh test delivery program from Seattle to parts of San Francisco and Los Angeles. But the report says supermarket chains were lulled into complacency when it was clear that Amazon wasn't targeting the mass market but instead focusing on upscale customers who frequented Costco and higher-end stores like Whole Foods. The BMC report says grocers must meet two critical conditions to succeed online: Fulfillment costs need to be slashed to no more than a 10 per cent premium over buying groceries at the supermarket, and real incentives need to be offered to speed customer adoption. (Source Announces First Quarter Sales up 23% to $19.74 Billion

Online stores win the low-price wars

Online Grocery: The Five Retailers That Do it Best

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet




Grand & Toy to close all 19 retail stores, but keep selling products online
OfficeMax Grand & Toy says it will close all of its 19 retail stores across the country over the next few months. But the company will continue selling merchandise through its website. About 160 full-time and part-time staff will be impacted by the closures. (Source

Embattled Sears Canada ‘open’ to more real estate sales

Canada retail sales up in February
Canadian retail sales grew for the second consecutive month in February, by 0.5 percent from January, but still have not completely recouped December's weather-induced losses, according to Statistics Canada data released on Wednesday. (Source

Lethbridge, Alberta man sentenced for Mac’s Armed Robbery
A 33-year-old Lethbridge man has been sent to prison for robbing a convenience store earlier this year. Matthew Justin Farrell pleaded guilty Wednesday in Lethbridge provincial court to one count of robbery and was sentenced to three years in a federal penitentiary. Armed with a knife, Farrell entered Mac’s convenience store on Bluefox Boulevard North about 3:40 a.m. Feb. 13 and ordered the lone female employee to open the store’s vault. The employee told Farrell she didn’t have access to the vault but she opened the cash register and handed him $75. He demanded again that she open the fault, but when she said she couldn’t he ran from the store. (Source

Ridiculously photogenic guy wanted for stealing stuff from Winners store in Toronto  Toronto Police want to find a man who walked into a Winners department store at Laird and Eglinton in Toronto on March 14 around 8 p.m. and stole a bunch of children’s clothes and large boxed items. What is unique about the security photographs released of the suspect is how cheerful he seems in the process of lifting the goods — even giving a peace sign salute on the way out the door at the store located in the extremely sedate neighborhood of Leaside, where in-store security might have been light on a Friday night. The expression on his face is reminiscent of the “Ridiculously Photogenic Guy” who became a meme two years ago after being snapped in action at the Cooper River Bridge Run in Charleston, South Carolina. (Source

Surrey, British Columbia RCMP needs help to solve cell phone store robberies  Surrey Mounties are seeking help to put the bag on the criminals who recently robbed four cell phone stores in Whalley and Newton. Police believe these daytime robberies are related. Two robbers hit a store in Cedar Hills on March 25th. Another store in Newton was robbed on April 3rd and 11th, and on April 17 a third store was robbed in the 13500-block of 88th Avenue. Store Owner Rob Riarh said in three of the robberies, a man and woman forced staff to the back rooms, “where they tie them up and get access to products like expensive phones. Riarh said it’s the same crew doing the robberies, and they carry machetes. (Source

Kitimat, Terrace RCMP Investigate Jewelry Store Robberies
RCMP in both Kitimat and Terrace are investigating a pair of jewelry story robberies that happened yesterday afternoon. The first happened at 1:12pm at Cook's Jewelers in Kitimat, in which a man smashed a display cabinet with an implement and fled on foot with an undisclosed amount of jewelry. Despite a police search of the area involving the dog unit from Terrace, it's believed the suspect may have fled by vehicle from the Lahakas Boulevard area. Shortly after 3pm, someone smashed out a glass display at Carter's Jewelers in Terrace, stole some jewelry, then fled east on Lakelse Ave toward the Royal Bank. (Source

Toronto Police request assistance with theft investigation, Security camera images of suspect released, Laird Drive and Eglinton Avenue East

Retail Fast Facts: March 2014

• Total monthly retail sales changed by 3.8 per cent over the comparable month last year.
• Total sales excluding food, automotive and gasoline changed by 3.0 per cent over the comparable month last year. Read more (Source




Why So Many Retail Stores Get Hacked for Credit Card Data - PCI Standards Don't Guarantee Security  When a big retailer gets hacked, it’s often quick to note that it has complied with cybersecurity rules set by the credit card industry. MasterCard, Visa, and other card companies require retailers to pass an audit sanctioned by the Payment Card Industry (PCI) Security Standards Council, an industry group. It turns out the accreditation by PCI doesn’t always offer much protection against fraud. Neiman Marcus noted it had met PCI standards when it said in January that customer cards may have been compromised from July to October. Target, which suffered a record-breaking hack in November, had been certified as compliant two months earlier. All of which raises the question: Is there something wrong with PCI’s standards? Almost half of all card fraud occurs in the U.S., though the country accounts for just a quarter of global card spending. That’s partly because of light enforcement of PCI rules and a lack of accountability for assessors, most of whom are drawn from a pool of hundreds of approved consulting firms, says one cybersecurity analyst. (Source

How Big Data Helps Chains Choose Store Locations - An Unsung Key To Retail Success  Amid buzzwords that have hijacked discussions on the retail industry — “omnichannel,” “webrooming” — it’s easy to forget a stubborn truism of retail success: Location, location, location. Put aside, for now, predictions of how Amazon and e-commerce will engulf business at brick-and-mortar stores: The reality is that 94% of retail sales are still rung up in physical stores, and where merchants place those stores plays an outsized role in determining whether their chains fly or flop. Starbucks, for instance, takes a disciplined, data-driven approach to store openings, using software to analyze location-based data and demographics. (Source

e-Guide: Managing Big Data Growth
Given the significant business benefits that can be gained from big data, enterprises are no longer asking whether they should launch these projects, but what to do with all the data they've collected. Big data has the potential to significantly impact an organization's ability to innovate, boost productivity, and serve customers better. But once these projects are kicked off, enterprises often find themselves overwhelmed by the data deluge. This free e-Guide examines the challenge of managing big data growth and offers news, opinions, and tips for overcoming some of these hurdles. (Source

The 3 biggest types of cybercrime in retail: DDoS, Web App and POS attacks

Verizon: Third Parties Are Main Identifiers of Cybersecurity Breaches

LAPD Predicts, Fights Crime With Big Data - Burglaries down 33% - Violent Crimes down 21%



3 Chicago men indicted for 10 retail armed robberies
The indictments charge nine armed robberies and an attempted armed robbery of gas stations, convenience stores, jewelry stores, and others businesses in Chicago, Arlington Heights, Berwyn, Glenview, Hometown, Lincolnwood, North Chicago, Skokie, and Wilmette between October 2013 and February this year. the charges stem from an FBI investigation of a series of similar armed robberies and attempted robberies last fall and winter of retail stores and businesses in Chicago, as well as northern and western suburbs. The investigation is continuing. (Source

Officers respond to bomb threats at Walgreens, Walmart in Sioux Falls, S.D.
Police responded to two bomb threats at separate businesses Thursday night. Walgreens was evacuated for about 35 minutes, while Walmart was evacuated for less than an hour. A search of the stores was conducted, and no devices were found. (Source

Woman found with 50 fraudulent gift cards, credit cards in Orlando, Fla.  An Orlando woman faces multiple charges after police said she used several fraudulent gift cards and credit cards at an Apple Store. According to police, Taylor used several gift cards to purchase an Apple iPad, prompting a witness to call authorities. After an investigation, Taylor was found with 28 recoded fraudulent gift and credit cards, as well as 34 other legitimate gift and credit cards under miscellaneous names, officials said. The cards were discovered on Taylor and in her car. (Source

Boy, 13, charged with capital murder in fatal shooting of Conroe, TX store owner  A 13-year-old boy has been charged with capital murder in the slaying last month of a Montgomery County convenience store owner. Sheriff's officials say the boy has been charged as a juvenile in the March 24 slaying of Sam Sadruddin at a Conroe gas station and convenience store. A 19-year-old Conroe man, Joseph Gutierrez, was charged March 28 with capital murder in the slaying. Montgomery County Attorney J.D. Lambright says the boy is younger than 14 and ineligible for prosecution as an adult. However, Lambright says he could be eligible for up to 40 years in state custody if allegations are confirmed. The boy would remain in juvenile detention until age 19 when a juvenile court would decide discharge or parole the boy or shift him to a state prison. (Source

Denver Fake credit card ring may be back in operation; group busted in 2007  Investigators from the Economic Crimes unit at the Denver District Attorney's office are investigating the theft of a $6,000 from eight branches of the Bank of the West. Court documents indicate that the theft may be linked to a fake credit card ring that has apparently resurfaced in Denver. Ring members were originally indicted in 2007 on charges of racketeering and theft. In the earlier crime spree, the Colorado ring leader, Tawana Smith, handed out the fake cards and directed her accomplices to purchase $60,000 in merchandise from high-end stores at Cherry Creek Shopping Center and the 16th Street Mall, according to court documents. Smith pleaded guilty to racketeering and was sentenced to eight years in prison. She was released early and is now on parole. Court documents say she is apparently being supervised in New York. Another member of that ring, Robin Robinson, pleaded guilty to theft and was sentenced to four years in prison. Last July, Robinson was stopped by police officers and TSA agents at Denver International Airport after they found more than 70 blank Bank of America credit cards in her luggage.  (Source

Wells Fargo Bank employee in Moorhead, MN charged with theft from Night Deposit bags  An employee at a Wells Fargo bank branch here is accused of stealing more than $2,000 from the bank’s night drop box. Estella Nnama Buhendwa, 23, of Fargo, was charged Wednesday in Clay County with felony theft. State police were called to the Wells Fargo bank for a theft report. A branch manager told police two deposits had been removed from the drop box, one for $598.83 March 6, the other for $1,555.96 on Feb. 10. Officers spoke with Buhendwa, who allegedly admitted taking the deposits, along with $400 from her cash drawer. (Source

Serial Shoplifter identified from Crimestoppers report, Warrant Issued for her Arrest in Jackson, TN  Keeping a low profile is a key to being a good shoplifter, in the case of Michelle Singleton, once her shoplifting story broke on Crimestoppers on WBBJ, the station received dozens of calls to identify Michelle. Singleton is wanted on theft of property under $500, conduct involving merchandise. Police say Singleton shoplifted from the store on March 28 and April 9. According to her prior record, Singleton was found guilty in 2005 and 2012 for shoplifting in Jackson. (Source

Smash and grab robbers target 'City Gear' store in Southwest Atlanta  Authorities are on the scene of a smash and grab robbery in East Point. According to police, the robbery happened at the "City Gear" store on Headland Drive in the Greenbriar Crossing Shopping Center. Around 4 a.m. on Friday morning a white van with markings on the side of a "church or ministry" rammed into the front window of the store taking an undetermined amount of merchandise from the store. (Source

Four more men charged in smash-and-grab robberies including Cranford jewelry store  Two more men have been charged in the brazen robbery of a Cranford jewelry store that was one of at least six targets of an alleged smash-and-grab ring that federal authorities say netted the thieves more than $1 million in high-end watches and other baubles. An indictment unsealed on Wednesday but announced today adds four more men to the list of four suspected ring members. It also adds two more jewelry stores to the four that were hit by the robbers between July 1, 2013, and Jan. 30, 2014. (Source

Denver Police look to ID suspect accused of using Mace in DSW shoe store robbery  Authorities have released photos of a suspect who they said used Mace while robbing a DSW shoe store in Denver. The robbery occurred at 2:54 p.m. on Sunday at the store at 4100 E Mexico Ave. (Source

Broomfield, CO Police trying to ID suspects in Macy's robbery; man accused of attacking employee  At 1:54 p.m. on Tuesday, a man and a woman entered Macy's at Flatiron Crossing mall. Store security employees said they saw the pair stealing merchandise. When the security employees attempted to stop the man, he assaulted one of them and fled the store through the south doors that lead to the parking lot, police said. The man and woman left together in an older model four-door red BMW. (Source

Miami Woman accused of credit card fraud cries in front of judge  A South Florida woman accused of stealing her former boss' credit card information and using it to buy designer shoes, watches and purses faced a judge, Wednesday morning and broke down in tears. Twenty-seven-year-old Katy Hernandez cried while facing a judge in Miami. She faces charges of fraud, grand theft and money laundering. (Source

Man who stole $800 worth of champagne, punched Naperville store employee sentenced to 60 days

Rapid City, SD Police searching for Gordman’s shoplifter who left wallet behind at scene

JC Penney employee accused of $7000 theft in Fort Wayne, IN

Getaway Driver gets 2 years for 2012 Five Below robbery in Leominster, MA

Kay Jewelers at the Arrowhead Town Center, Glendale, Arizona the victim of a $12,299.00 2CT Diamond Ring Grab and Run

Ajax Liquor - Albany, GA – Burglary
Best Buy Mobile – Miami, FL – Armed Robbery – 2 facing Federal charges
Center City Mini-Mart –Lynchburg, VA – Armed Robbery
Citgo – Delanco, NJ – Burglary
Country Fair – Erie, PA – Robbery – 2nd time store hit this week
Cricket – Portland, OR – Armed Robbery
Lewiston Variety – Lewiston, ME – Armed Robbery – suspect in custody
Marketplace – Chesterfield, VA – Armed Robbery
North Loop & Yale - Houston, TX – Robbery/ Assault
Radio Shack – Greenport, NY – Robbery – suspect arrested
Randy’s Loan and Coin – Tacoma, WA – Armed Robbery – suspect said he was forced to participate
Ready 2 Go – Bryan, TX – Armed Robbery – suspect held up 2 stores in 10 minutes
7- Eleven – San Jose, Ca – Armed Robbery




Fraudsters hitting stores throughout Wisconsin and ILL.- with stolen credit cards - one arrested  Waukesha police are investigating a string of credit card thefts in the area as well as other parts of Wisconsin. The ongoing investigation is leading police beyond Waukesha to credit card thefts in Milwaukee, West Allis, Shorewood, West Bend, Watertown and Brookfield, Appleton and Ashwaubenon, as well as card fraud in five Illinois towns. The criminal complaint said Thompson stole credit card numbers from people in other states, and then made new credit cards he fraudulently used to buy Visa gift cards. (Source

Fraud suspect keying in stolen accounts for gift cards busted in Petoskey, Mich., Wal-Mart - hitting stores state wide  State Troopers are working to identify a man they say is keying in stolen credit card numbers to buy gift cards all over the state. Troopers believe the same suspect is connected to similar thefts in Petoskey, Fremont, Big Rapids and other Metro Detroit locations. (Source

FBI Make Second Arrest In Miami Beach Best Buy Robbery  A man who was allegedly involved in the armed robbery of a Miami Beach Best Buy Mobile store is behind bars. The Federal Bureau of Investigation announced the arrest Thursday. Miami Beach Police and FBI officials arrested Wyatt Howard, 25, on Wednesday, April 23rd for his alleged involvement in the robbery. According to officials, it all happened on April 15th at the store located at 1517 Alton Road. Howard was taken into federal custody under the Hobbs Act. He appeared in federal court on Wednesday. Federick Robinson, was also arrested in connection to the robbery. The investigation into the robbery continues. (Source

Credit card fraud reported at CVS in New Canaan, CT; gift cards and baby formula

Attempt to stop a JC Penney shoplifters in Wichita ends with pointed gun

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Director of LP Dollar General United States Dollar General
VP of Operations Checkview Chanhassen, MN Checkview
VP of Loss Prevention Dunkin Donuts Canton, MA Dunkin Donuts
District LP Manager Sears Los Angeles, CA Sears Holdings Corp
Business Development Mgr Intelligent Loss Prevention Rockford, IL Intelligent Loss Prevention
Regional LP Manager Victoria's Secret Stores Boston, MA L Brands
Regional LP Manager Victoria's Secret Stores New York, NY L Brands
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National Account Mgr Confidential Dallas, TX Downing & Downing
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AP Manager in Training Walmart Indianapolis, IN Walmart
AP Manager in Training Walmart Secaucus, NJ Walmart
AP Manager in Training Walmart Thibodaux, LA Walmart
LP Manager Kmart San Juan, PR Sears Holdings Corp
LP Manager Kmart Waipahu, HI Sears Holdings Corp
LP Manager Kmart Omaha, NE Sears Holdings Corp
LP Manager Kmart Mattydale, NY Sears Holdings Corp
LP Manager Kmart Lodi, NJ Sears Holdings Corp
Dept Mgr Store LP & Safety Lowe's New Orleans, LA Lowe's
LP Manager Barnes & Noble Monroe Township, NJ Barnes & Noble
Regional LP Manager Starbucks Vancouver, BC, Canada Starbucks



Bryan O'Brien was promoted to Vice President of Loss Prevention for Gap Inc.
Britt Davidson was named Loss Prevention Analyst for Kum and Go.

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How Do I Avoid Being a Micromanager?
It's important that, as the leader, you are making sure your team members are getting things done, but that you aren't over their shoulders while they're doing work. Use these tips from to make sure you don't end up as this common "bad boss" stereotype. (Empower others)

Why Leaders Get Angry--And Show It
Most leaders were taught that emotions like anger and frustration shouldn't be shown especially in professional settings. Don't show your anger, right? Wrong! According to research, the highest performing people and teams expressed a variety of emotions! The key is to stay in control when mad. (Anger is authentic)

How to Be a Great Boss. Even During the Tough Times  It isn't always going to be easy. Challenges and obstacles are going to come up, and morale will sink. Always remember, and keep at the forefront, that your employees are the life of your company. Use these tips to keep your employees feeling valued. (Mistakes happen)

How to Spot a True Act of Leadership
Leadership can happen at any place, at any time, whether in the work environment, or at home. It doesn't always consist of a heroic deed, or inspiring speech, but true leadership occurs usually in the day-to-day activities, and ordinary lives. As this author states, true leadership is just about helping people achieve common goals. (Real-world leaders)

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No matter what you do, there's always two sides in every stadium, both supported by their beliefs, convictions and opinions and both equally opposed in their desire to win. While winning is everyone's objective, how you play the game is in actuality more important. Regardless of how the other side plays, one must always remember that afterwards regardless of the win or loss everyone respects the one who played like a professional and gave it their best.

Just a Thought,
Gus Downing

Gus Downing

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