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 4/25/17 Subscribe Free LP, AP & IT Security's #1 News Source d-ddaily.net

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IAFCI Annual One Day Fraud Training
May 3

2017 CNP Expo
May 22-25

Utah ORC Association Impact ORC Conference
May 23

Fraud & Breach Prevention Summit: Chicago
June 20-21

Axis Retail Leadership Forum 2017
Aug. 14-16

Twin Cities ORC Association Annual Conference & Training
Aug. 15-16

ISCPO 2017 Conference
Sept. 12-13

ASIS International
63rd Annual Seminar

Sept. 25-28

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CONTROLTEK & Nedap Teams on Bourbon Street at
the RILA AP Conference 2017

Pictured (left to right): Jerry Aldridge, Steve Sell, Patrick O'Leary, Rhett Asher, Deidra Grier, Stefanie Hoover, Felix Martinez, Tani Vatoci, Wouter Ubbels, Erica Longo, Christine Baeza, Bané Obrenovich, and Tom Bolanos.



Kevin Morrison, CFI, LPC named Director of Loss Prevention for Helzberg Diamonds
Kevin was previously the Director of Field Investigations for Lowe's and had held several leadership and senior level positions for the retailer since 2001, including Director of Corporate Investigations, Director of Fraud & ORC, Manager Corporate Investigations and ORC and Manager of LP Operations. He also worked in the assets protection department at Target. Kevin earned his Bachelor of Science degree in Security and Loss Prevention from Eastern Kentucky University. Congratulations Kevin!

Rui Rodrigues named National Director, Asset Protection for Holt Renfrow
Rui was previously the Senior Director of Operations for ASAP Secured Inc. since last July. He's also held a variety of senior level leadership positions for Canadian retailers in their loss prevention departments including National Director of Loss Prevention for Staples, Senior National Manager of Loss Prevention for Best Buy Canada and National Loss Prevention Manager for ICI Canada Inc. He's also been the District LP Manager for Future Shop and a Regional Special Projects Manager for Hudson's Bay Company. Congratulations Rui!

Brian Quast, CFI named National Manager Loss Prevention for Ace Hardware
Brian previously held the position of National Manager Asset and Profit Protection Learning and Development for Sears Holdings Corporation for over a year before taking this new role. Brian has held other loss prevention and investigations managerial roles such as Regional LP Manager for L Brands, Division Manager Internal Investigations for Saks Inc., and Regional Investigations Manager for Carson Pirie Scott. Congratulations Brian!

Kyle Mellusi promoted to Manager - Fraud Analysis & Investigations for The Children's Place

Kyle was previously the Associate Manager Systems & Investigations for the retailer and has been a part of their team since 2013, when he started as a Security Coordinator. Just a year later, he was promoted to Fraud Analyst. Kyle earned his Bachelor of Arts degree in Criminal Justice with a concentration in Psychology from Kean University. Congratulations Kyle!

Chris Roberts from Walmart Stores named POS Sales Executive for Digital Safety
Chris brings over 10 years experience from Walmart and was the Sr. Project Manager on the Walmart team that implemented the PoSA solution into Walmart POS terminals at all Walmart Stores. Chris understands the process to get additional retailers engaged in the PoSA solution, how to integrate into POS and gain internal buy-in.

Point-of-Sale Activation (PoSA) is defined as a new digital solution that allows Products to be digitally locked during the manufacturing process, and the products remained locked while in the supply chain and on store shelves. The unique activation code is revealed at the Point-of-Sale (POS) after payment and printed onto the consumer's receipt. During first use, the consumer will use the one-time activation code to unlock the product. The PoSA solution also protects against return fraud as all transactions are data-warehoused and DiSa instantly tells the retailer during return if the unit was rightfully purchased or not purchased - complete product protection.

Chris will be tasked with implementing additional retailers into the PoSA process and assisting retailers in project management. Congratulations Chris!

ISCPO Executive Roundtable Interview Series: Aaron Henderson - Part Three
As part of our Executive Roundtable Interview Series, we recently sat down with industry thought-leader Aaron Henderson to get his point of view on the challenges, trends, and developments facing the LP / AP industry. We had the privilege to have Aaron on the ISCPO Exploratory Board, where he helped to shape our organization and drive best practices across the supply chain. Aaron is presently Director Loss Prevention at Penske Logistics & Brigade Command Sergeant Major (CSM)/MP Retired.

ISCPO: How has the industry evolved since you started out?

When I first started out, most people, including myself, started on the retail side of the business. Reacting to retail theft was the main part of my job but I quickly got exposed to supply chain management, taking on added responsibilities regarding safety and protection - from developing standards that secure cargo/distribution and maintaining supply chain protection, to dealing with employee safety and workplace violence. Companies now recognize the importance of maintaining security and protection processes, both internally and externally as it affects all areas of the organization.Two areas that I've seen change immensely are:

TECHNOLOGY - Everyone will tell you that tech continues to grow and evolve over time; something new today is outdated in 12 months or sooner with the next best thing. For example, monitoring has come a long way. VHS tape analog cameras evolved into digital video recorders and now CCTV cameras have the capability to record digital footage thru IP so we can look at an area via a mobile device in real-time, anywhere. Biometrics is starting to become standard process with swipe cards being replaced with thumbprint technology, which cuts down on fraud or enables a lock down in an instant.

The big challenge is balancing ROI and staying up to date. I've found that it helps to look at technology from an organizational standpoint and how it can improve processes within other areas of the business. For example, a camera system obviously is a must-have from a security standpoint; but, it also can be used by marketing to analyze end-consumer foot traffic or by management to monitor staff productivity or safety.

C-SUITE SUPPORT - Another area I've seen a shift is at the C-Suite level. I have seen over the years that the C-Suite now understands the value that a LP /AP team brings to the table. Security touches so many aspects of the business today that we didn't see 10 to 15 years ago. A dedicated LP/AP team can save a company money in the long run. And, leaders are taking external factors very seriously. For example, protection of staff is a priority. There need to be programs in place for every contingency such as active shooter protocols or dealing with situations within the community, like protests, that can disrupt your supply chain.  iscpo.org

Brooklyn CVS LP Agent Accused of Sexually Assaulting Several Women: Police Sources
A LP agent at a Brooklyn CVS used his position to sexually assault women, police say. 

Jose Ramos, 29 is accused of confronting a woman he suspected of shoplifting on March 15 and ordering her to a back office. Once inside, he allegedly coerced her to let him take nude photos of her and touch her genitals so he wouldn't call police.

Ramos allegedly made the woman sign a document that said "if she went to police about the incident, he could sue her and have her arrested," a law enforcement source said.

The woman filed a police report the next day, prompting an investigation.

The suspect turned himself into Brooklyn Special Victims detectives Monday and allegedly admitted to the incident.
After the interrogation, investigators found three additional written statements by women who were also coerced by Ramos.

investigators were searching for information about the women late Monday, sources said.

Ramos is charged with forcible touching, coercion and sex abuse and is expected to be arraigned in criminal court on Tuesday.

CVS released the following statement:

"The alleged actions of Mr. Ramos are a gross violation of our policies and wholly contrary to our values. CVS Pharmacy sincerely apologizes to the victims in this matter and we are cooperating fully with NYPD's Special Victims Division in their investigation.

We have stringent policies and procedures to ensure that suspected shoplifters are treated lawfully and with respect. Employees are not permitted to detain suspects unless they are accompanied by another colleague of the same gender as the suspect.

"Mr. Ramos has been suspended from his employment at CVS Pharmacy and is prohibited from our premises while this matter is being investigated." pix11.com

Counterfeit market could reach $2.3 to $4 trillion
The global economic value of counterfeiting and piracy could reach US$2.3 trillion by 2022, with China remaining the biggest source of counterfeit products such as alcohol, according to a new report. The International Trademark Association (INTA) and the International Chamber of Commerce commissioned the International Hologram Manufacturers Association (IHMA) to compile the report, which claims the "wider social, investment and criminal enforcement costs could push the figure even higher", taking the total to more than US$4 trillion with millions of legitimate jobs "at risk". IHMA states that the "rapid globalisation of trade" has spurred the counterfeit market, in addition to "industrialisation, advanced printing and reproduction technologies, the impact of the internet, vulnerable supply chains, consumer power, weak or ineffectual regional law enforcement and lenient criminal penalties". thespiritsbusiness.com

MillerCoors Secretary Seeks Probation For $8.6M Kick Back Scheme
A fraudulent secretary who pled guilty to her role in an $8.6 million scheme to help a former MillerCoors LLC executive submit phony invoices for nonexistent beer marketing events asked an Illinois federal judge on Friday for a sentence of probation, saying she faces extenuating circumstances.

The scheme resulted in 200 false bills coming from 15 fraudulent vendors over a five-year period ending in 2013, according to Colletti's plea agreement. In total, MillerCoors paid out $8,658,302.

Rozenberg was MillerCoors Vice President David Colletti's longtime secretary at MillerCoors until 2008, when the two hatched a plan to fraudulently bill the beer maker for events, according to prosecutors. Through that company, Rozenberg was paid more than $95,000.

The 59-year-old has completely cooperated, testified, paid restitution, is virtually destitute and has recently suffered great personal losses, the death of her son and divorce. The prosecutors are seeking 15 to 21 months. law360.com

Feds Want 9 Years For Head Of Counterfeit 5-Hour Energy Plot
A wholesale distribution company owner who pled guilty to running a scheme to sell counterfeit 5-Hour Energy drinks should serve nine years in prison and pay more than half a million dollars in restitution to the drink's maker, Innovation Ventures LLC, California federal prosecutors said.

Prosecutors indicted 10 people in the scheme in 2015, including Jamil and other Midwest owners and principals Raid Jamil and Justin Shayota. Innovation Ventures also sued, winning $20 million from Midwest and two other companies. law360.com

Retailers pushed for more disclosure on supply chains as Bangladesh garment factory disaster anniversary nears
Toronto-based labour rights group Maquila Solidarity Network was one of many authors of a report last Thursday that looked at 72 major retailers from around their world, to see what improvements they have made in both improving their supply chains and disclosing as much as they can about it.

The report, Follow The Thread, found that 17 major clothiers had agreed to sign the group's "transparency pledge" to disclose information identifying the factories that produce their goods, along with other information such as the number of workers and list of products. And many more have made improvements in recent years, even if they fell short of formally signing the pledge but more work is needed, a major report says.

The pledge makes it easier for watchdogs to follow up and monitor conditions on the ground in places like Dhaka, Bangladesh, the site of the Rana Plaza factory that collapsed on April 24, 2013, killing more than 1,100 workers. cbc.ca

Retail's A Mess - A Forever Trend
50 Retailers Could Go Bankrupt This Year

Here's the deepest look at the retail industry we've seen yet - A must watch video
What we're going through is not cyclical it's a "forever" - the Amazon effect. In twenty years are the kids of today going to be shopping more or less online? What's your answer.

U.S. On Pace to Close More Stores Than in 2008 Great Recession

"Payless Sucks"
Retailers Face Growing Hostility From Suppliers

When a group of disgruntled shoe manufacturers assembled in China earlier this year, they put up signs with messages in English, hoping they would be seen by Americans 7,000 miles away: "Payless Sucks."

The footwear suppliers had lost patience with the soon-to-be-bankrupt Payless Inc. chain, which they said owed them hundreds of millions of dollars. In frustration, they held the meeting to assess their options: enlist the Chinese government to push for payment, try to block shipments from Payless's Xiamen warehouse to the U.S., or sue Payless in American courts.

Hostility between vendors and the ailing U.S. retail industry is growing more broadly. Suppliers are becoming increasingly concerned they won't be paid for the goods they ship, and they're taking more aggressive steps to protect themselves. "Vendors are getting extraordinarily nervous."

Strained relations with vendors also can hurt companies trying to bounce back from a bankruptcy. Supplier networks aren't easily rebuilt and are "the lifeblood of the company and its future." Empty shelves mean fewer sales, turning an attempt to revive a bankrupt company into a liquidation.

Struggling companies often suspend or delay payments to their vendors as a quick way to conserve cash. But vendors' wariness creates a painful cycle, and may continue to push retailers into Chapter 11, Hart said.

Retail suppliers are stuck between a rock and a hard place as they can neither afford to accept mounting debt due to missed payments from their buyers, nor to cut off a relationship with a years- or decades-long partner. Such is the difficulty of dependency and relationship businesses; but trust and faith can only go so far.

"Lack of faith -- and canceled shipments -- from vendors and factors has precipitated numerous retail bankruptcies."

The future remains uncertain, but past lessons are clear for retail suppliers: A new age of risk has arrived, requiring a different approach to the terms of business. bloomberg.com retaildive.com

Canada's LP Senior Job Market is Hot
With three of the biggest opened in the last month alone

Canadian Tire just took their senior LP job off their website job board, now we have Toys R Us and Shoppers both looking for top LP leaders. It's a rarity to see such activity. The Shoppers job is one of the best in Canada quite frankly.

Director, Loss Prevention, Shoppers Drug Mart Company Location Toronto, CA
Reporting directly to the Vice President of National Operations, the incumbent develops, directs and implements all loss prevention initiatives nationally to protect all company assets while complying with corporate standards, policies and procedures.  The incumbent directs, guides and monitors all loss prevention personnel across the country and is responsible for achieving national total loss goals, managing to the national outside and inside security budgets and managing the national loss prevention capex budgets. The role will lead best practices in loss prevention, work with internal and external stakeholders to lead and implement new solutions to minimize loss.

Canada's number one drug store chain owned by Loblaw Companies Limited. Shoppers Drug is a national network of more than 1,200 Shoppers Drug Mart/Pharmaprix stores across Canada. shoppersdrugmart.ca

J. Crew Reorganizes cuts 250 jobs primarily at HQ

Albertsons Considering Whole Foods Market Buy

Bankrupt RadioShack Gets OK To Pay Up To $3.4M In Bonuses

Sears Holdings to close 92 'underperforming' Kmart pharmacies

J.C. Penney to open 70 more Sephora Stores & Expand 32 More - 650 Total

Sportsman's Warehouse Bidding On Gander Mountain

Quarterly Same Store Sales Results
McDonald's Q1 U.S. comp's up 1.7%, Globally comp's up 4%, revenue down 3.9% (sold company stores)
Canada's Metro Grocery stores Q2 comp's up 0.3%, sales up 0.7%
Brinker International Q3 Chili's company stores comp's down 2.3%, Maggiano's comp's down 1.6%, sales down 1.7%
Rite Aid Q4 comp's down 3%, front-end down 0.3%, pharmacy down 4.3%, revenue up 3.3%
Rite Aid Full yr. comp's down 2.2%, front-end down 0.2%, pharmacy down 3.2%, revenue up 6.9%
SUPERVALU Q4 comp's down 5.8%, net sales up 0.6%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Labor Crisis Forces First Ever Country Wide Roll-Out of RFID
7-Eleven Japan & Japanese Rivals Join Forces on Rolling Out RFID

The nation's employee shortage is now too acute to waste pricey labor on routine tasks -- like scanning low-value merchandise -- that have proven frustratingly expensive to automate. Forcing the entire c-store industry to join forces to introduce RFID, precluding the need for manual bar-code scanning. Nikkei reported last week, adding that by 2025 all Japanese convenience stores would have fully automated checkouts.

RFID tags are already widely used by retailers in anti-shoplifting devices. Turning them into price tags would enable customers to walk out of stores without having to scan items at checkout counters. Exit gates would open when mobile or card payments have been received. It's rumored that the drug stores and supermarkets may follow suit.

Needing a checkout clerk to sell a soda at 7-Eleven is just too expensive a luxury -- both for Japanese society and for shareholders of Seven & i. bloomberg.com

Appearing This Week: The Five Profiles on the Insider Threat
Profiling The Insider Threat - Breaking Down a Complex Security Term - Part Two
From a disgruntled employee looking to destroy IP, or an opportunist looking to make money by selling data, all the way to a security-naïve worker that might unwittingly let criminals into your network without knowing it, there are dozens of factors that can influence the kind of insider threat you may well face.

Understanding the threat is one of the most difficult parts of managing and mitigating the risk, so I've identified five insider threat profiles to show the complexity of the problem.

Sandra the spy

Sandra is just not making enough money in her current job. Confiding in some friends one night in the pub, Sandra is approached by a competitor, who offers her a substantial reward if she can obtain some crucial data about the project that she is about to launch. One night, she downloads the necessary data onto a memory stick, goes back to the pub, and delivers the data to the competitor.

Employees not being happy with the money that they are making is a fact of working life. All it takes is a competitor with fewer morals to offer them a deal that is impossible to resist - or in some scenarios, to plant the spy at a much earlier date within your organization.

Corporate espionage is not an easy thing to detect; the whole point of a spy is to remain under the radar. In order to uncover this kind of behavior, you'll need technical controls - the more advanced the better. Endpoint monitoring means that if a user connects a USB drive to the network, you will know about it and be able to determine the data which has been removed or copied. Most of these solutions will include some sort of USB prevention.

Depending on your line of work, Sandra's actions could be a policy violation, criminal misconduct or even treason (in the case of government officials). Therefore, you'll need robust cybersecurity to be in place, human resources to gather information and run proceedings, and may even need a legal team and law enforcement on standby. If industrial espionage has indeed taken place, forensic analysis of the systems could provide vital information as to what exactly has happened.

Part Three Tomorrow: Careless Caroline  infosecurity-magazine.com

Kill Chain & the Internet of Things
IoT "things" such as security cameras, smart thermostats and wearables are particularly easy targets for kill chain intruders, but a layered approach to security can help thwart an attack.

The "kill chain" originated from the military, but computer scientists at Lockheed-Martin Corporation were the first to use this term in the field of cybersecurity, lays out the stages of a cyber-attack, starting from early reconnaissance to completion of the attack with the goal of data theft and enabling more attacks. These stages are:

1. Reconnaissance - The intruder selects its target device, researches it, and searches for vulnerabilities

2. Weaponization - Intruder uses a remote access malware weapon, such as a virus or worm, addressing a vulnerability  

3. Delivery - Intruder transmits weapon to the target device, whether through e-mail attachments, websites, USB drives, etc.

4. Exploitation - Malware weapons program code to triggers the attack. This then takes action on target network to exploit vulnerability.

5. Installation - Malware weapon installs access points for the intruder to use.

6. Command and Control - Malware then enables intruder to have "hands on the keyboard" persistent access to the target network, also enabling future attacks.

IoT devices, particularly items like security cameras, smart thermostats, wearables, and even coffee makers, are easy targets for kill chain intruders. They often have little or no security system, making step #2 of the kill chain rather easy.

Don't Break the Kill Chain! Prevent it 

The best way to prevent a kill chain from infiltrating enterprise IoT security is to invest in a layered approach. There are four steps to this approach:

1. Assessment: Start with a  network discovery process of all the existing IoT devices, including managed and partially managed devices.

2. Segmentation: IoT devices should not be in the same network segment as other devices, or within reach of the organization's mission critical systems and data. Deploy firewalls between these segments to prevent "things" from reaching the "crown jewels" of your network.

3. Detection: Regularly analyze your network behavior to detect every IoT device which joins the network, and carefully examine if it behaves similarly to other typical devices. A compromised device or a fake device might look the same but behave differently.

4. Response: Because manual alerts can take hours or even days to process, the best practice should involve some type of backup plan that will block or limit the access of a specific device within seconds.
This layered approach is designed to both prevent the likelihood of a kill chain attack, and also to break a live attack if one does occur. darkreading.com

The Road Less Traveled: Building a Career in Cyberthreat Intelligence
It's hard to become a threat intelligence pro, but there are three primary ways of going about it.

The cybersecurity skills shortage is nothing new, and as the demand for cybersecurity experts continues to grow - an expected 53% through 2018, according to the Bureau of Labor Statistics - organizations and government entities will continue to fall victim to large-scale breaches. Although the need for these experts is clear, a defined career road map for information security experts is not.

Thinking about a new career but staying in security? You might want to read this one.  darkreading.com

Fla. House Bill Adds Bitcoin To Anti-Money Laundering Law



ORC's Attack on Retail
- Redefining ORC

John Matas, Macy's

Quick Take #20

Organized Retail Crime - Local & National Update
Millie Kresevich, Luxottica; Chris DeSantis, Macy's; TJ Flynn, JCPenney; Lt. Tarik Sheppard, NYPD

Quick Take #21

Coming Next:

Research for Action: 2017 Loss Prevention Research Council Focus
Read Hayes, LPRC; Tom Meehan and Chad McIntosh, Bloomingdale's

See more videos

View episode release schedule

2016 report coming in the Daily.

Check out the Daily's Exclusive 2016 Reports

2017 Q1 Robbery Report

2017 Q1 Internet Jobs Report

Q1 2017 Update

2016 Retail Violent Death Report

2016 Robbery Report

2016 Senior LP/AP Job Report

2016 Internet Postings Job Report 

The Future is Now
& The Next 60 Days:
Surviving Rapid Change?

Mark Robinson, Exec Dir, AP, Toys R Us
Steve Mick, Dir AP, Op's & Inv., Toys R Us

As the retail landscape changes, so too does LP. With the retail footprint in limbo and technology impacting every aspect of the retail world - from buy online, pickup in store to mobile wallets, online returns, credit card and gift card fraud to data breaches and insider threats - the demands on the LP world have been completely redefined. Mark Robinson, Executive Director, Asset Protection, and Steve Mick, Director Asset Protection, Operations & Investigations, for Toys R Us, discuss how LP is changing and what the biggest changes are that they've seen over the last five years.

Episode Sponsored By:

Quick Take #22

Ed Wolfe, VP of Business Development for WG Security, joins Joe and Amber for a fun conversation on social security cards, WG's Ninja Tag, retail LP career advice, and repressed childhood memories.

Solution Providers: Have a video or commercial you want to publish? Contact us

Alibaba quashes $2.9M counterfeit cosmetic racket with tip off
Police busted the counterfeit ring operating out of a warehouse in Nanjing, seizing 4,000 fake luxury-brand cosmetics, including Jo Malone and CK look-alikes, and arresting four people on suspicion of illegal activity. A further six people are being sought for their involvement. Big data analysis by Alibaba unveiled an operation that was counterfeiting premium brands including La Mer, Jo Malone, CK and SK-II.

The firm believes the use of big data and analytics is one of the main tools to fight counterfeits. Through its anti-counterfeiting operation, it is using a variety of technologies, including complex algorithms, machine learning, optical character recognition and mapping technologies to identify conmen and scan 10 million product listings a day.

Last year, the online marketplace celebrated success of the endeavour when, as a result of Alibaba information, more than 400 suspected counterfeit rackets were busted, arresting 332 suspects and seizing fake goods worth $207m. securingindustry.com

Operating Internationally Brings Challenges
Australian Unions vow to take on Amazon as its harsh reputation precedes it
Fulfilment centre or satanic mill?

Around the world, Amazon is famous for its low prices, fast delivery, ruthless efficiency and antipathy towards unions that say it treats workers like robots.

Doing about $1B in sales in Australia now with about 1,000 employees they're planning to expand operations with new DC's.

Now it is muscling in here and is expected to set up large warehouses, or "fulfilment centres" as it calls them, in Sydney and Melbourne as it dramatically expands what it will sell to local customers. But Amazon faces a different - and potentially trickier - industrial relations system and culture to the US.

National Union of Workers national secretary Tim Kennedy said his union would seek to organise Amazon's workforce once it opened its distribution centres.

"It's reputation is ruthless, running classic 19th century-style satanic mills," he said. "We want to organise them; we will really focus on this as a big opportunity." smh.com.au

Amazon opens largest N.J. facility, announces plans for 3 more in state
Amazon's new fulfillment center off Industrial Highway in Carteret -- a 1-million square-foot facility with more than 2,000 employees. It is the largest fulfillment center in New Jersey yet.

Amazon also announced plans Friday to open three additional fulfillment centers in Cranbury, Edison and Logan, creating more than 2,500 new, full-time jobs, according to a statement from Amazon. nj.com

Online ad fraud is a game of whack-a-mole
The financial industry found itself heavily under attack over recent years and implemented very strong protections against fraud.

The fraudsters then turned to the ad industry, which was less protected, had higher pay-outs than credit cards and had newly automated processes with multiple points of exploitation. In a never ending and very expensive game of cat and mouse, fraudsters (or criminals as I like to call them) had found an even better and easier way to make money from online ad campaigns.

And it's a constant challenge, because like a game of whack-a-mole, once a solution is found to one type of online ad fraud, a new one pops up.

This ever-growing challenge to the industry is threefold, we need to:

1. Ensure that we are taking co-ordinated action to lock down opportunity to exploit known types of fraud

2. Remain alert

3. Prepare and plan ahead for next potential types of ad fraud campaignlive.co.uk

Lowe's Warns Customers of Fake $50 Gift Certificates on Facebook

A deadly addiction: Funded by crime & ORC
Heroin Hits Home: Part 2, 'It's At An Epidemic Level'
Michigan Hit Hard by Heroin & ORC

"From a law-enforcement perspective, the retail fraud, shoplifting, all of that builds back onto the drug market," he said. "If you have a $25-to-$50-a-day habit with no job or means of support, you're going to have to find it somewhere else. That usually ends up in the organized retail market. Organized retail fraud is very big in this area. It's a key motivator because the people that need the drugs need it quickly."

On the surface, a sentence of jail or prison time can appear to be a devastating conclusion to a life gone awry, but according to McConkie, in his experience, it's often the only thing to trigger a start to recovery. thedailynews.cc

Corte Madera, CA: Burglars steal $24,000 in goods from Apple Store
There was $24,000 worth of computers, iPads and iPhones stolen from an Apple Store in Corte Madera, police said. The same store was robbed just months ago. The store is part of The Village at Corte Madera mall. Shortly after 8 p.m., which is closing time for the store, five burglars in their late teens or early 20s entered the store and grabbed 17 iPhones, three iPads and two computers. abc7news.com

Fort Walton Beach, FL: Over $10,000 of High End Bicycles stolen from Dragon Sports storage unit
Owners of Dragon Sports say nearly three-dozen high end racing and tri-athlete bicycles were gone when they went to check the inventory at the store's temporary 749 North Beak Parkway location on April 22. The owners estimate the inventory to be valued at "tens of thousands of dollars." weartv.com

Memphis, TN: Smash-and-grab thieves hit 3 cellphone stores in Midtown,
East Memphis and Hickory Hill

Memphis police are investigating a string of smash-and-grab thefts at three cell phone stores where thousands of dollars in phones and other items were stolen. The thefts happened early Tuesday morning, the first occurred around 12:18 a.m. at the AT&T store on Union Avenue. While police were on the scene of this theft, they received two more alarm calls from T-Mobile on Perkins Road and AT&T on Hacks Cross Rd. Police said the front glass/gate of the store was damaged and thieves stole an estimated $6,000 in phones and other items. Police are searching for several men who had their faces covered with bandannas or T-shirts. commercialappeal.com

Denton, TX: Victoria's Secret ORC group responsible for a series of thefts
An employee at Victoria's Secret in the Golden Triangle Mall told police Sunday three suspects recently have stolen merchandise multiple times from the business. The employee said the suspects, who were not identified in the report, put the merchandise in bags Sunday and walked out of the store without paying for it. The employee said the suspects also had stolen merchandise from the store before Sunday. No arrests were made, and police completed a theft report. dentonrc.com

Post Falls, ID: Deputies Arrest primary suspect in Mail Theft Ring; facing 65 counts of Grand Theft
Kootenai County Sheriff's Deputies have arrested the primary suspect in a Post Falls mail theft ring thought to have hundreds of victims. Just after 6 p.m. officers received a tip that David T. Perry was in a house. Deputies were able to quickly establish a perimeter around the house and took Perry into custody without incident. Perry was wanted on four different local warrants, most notably a $500,000 warrant for 65 counts of Grand Theft and Aiding and Abetting, stemming from an extensive mail theft ring being investigated by the Sheriff's Office over the past several months. khq.com

Fort Myers, FL: Police seeking suspect in $600 CVS Razor Blade theft
A suspect is at large after a robbery Thursday at CVS on Palm Beach Boulevard. He walked into a CVS store and filled up a handheld basket with razor blades, valued at over $600. An employee who was suspicious of the suspect's actions waited by the store's front door. Before rushing out of the store, the suspect pushed the employee to the ground and fled. winknews.com

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Shootings & Deaths

Killeen, TX: T-Mobile Armed Robbery ends with shoot-out with Police, suspect shot and killed
One suspect is dead after a robbery Monday at a T-Mobile retail store in the Killeen Marketplace shopping center along U.S. Highway 190, according to Killeen police spokeswomen Ofelia Miramontez. Killeen police responded to a robbery call at 4:14 p.m. and chased a suspect who was running away from the business. Gunshots were exchanged, police said. An officer was transported to the hospital for minor injuries. The officer was not shot, Miramontez said. The robbery suspect was not identified. Best Buy loss prevention officers were pulling video surveillance from outside the store, according to Killeen police. The Texas Rangers have been called in to investigate. kdhnews.com

Clarksville, TN: One victim dead following shooting involving Bail Bondsmen outside Walmart
The man who was transported from the scene of a shooting Sunday morning in a Walmart Neighborhood Market parking lot has died from his injuries. He has been identified as Jalen Johnson, 24, of Clarksville. Early Sunday morning, police responded to multiple 911 calls related to a shooting that originated in the Walmart Neighborhood Market parking lot. Two bail bond agents believed a man with warrants on file was inside of a Nissan in the parking lot. During the attempt to serve the warrants, shots were fired and the vehicle fled from the scene. Police discovered the vehicle and found that two men had sustained gunshot wounds. Johnson was transported from the scene and later died from his injuries. The other victim was treated and released. clarksvillenow.com

Columbus, OH: Store clerk shoots at gunman who opened fire inside C-store
An east Columbus store clerk says he didn't shoot to kill a gunman who opened fire inside his corner market early Sunday morning after a customer was shot. "When I heard the customer yell 'he shot me. He shot,' I wanted to keep the customer safe," said Sakher Alkhreisha. abc6onyourside.com

Update: Columbus, GA: Gang expert testifies in 2016 Peachtree Mall murder trial
It is now week two in the Peachtree Mall murder trial and prosecutors are expected to wrap up their case. Officers say Xzavaien Jones, Tekoa Young, and Terell McFarland are behind the deadly shooting of Anthony Meredith in March of last year. Prosecutors are attempting to connect the ties between what they believe is gang relations and involvement as the driving force behind the shooting. A possible act of revenge. Evidence in the form of Facebook comments, pictures and letters from jail were presented to the jury on Monday. In those articles of evidence, a gang expert identifying common gang identifiers such as blue hearts, special language, and other symbolism. "It's my opinion that the defendants allegedly committed an act because a person that's close to them was injured. In the crip culture, that requires a reaction, and the crimes that they are alleged to do is the type of crime you would expect for a Crip member to carry out," said Ham. wbrc.com

Robberies & Thefts

East Harlem, NY: Deli Workers Fight Back, Drive Out Shotgun-Wielding Robbers
Men armed with a shotgun recently tried to rob Family First Deli in East Harlem, but the workers weren't having any of it. Instead, they fought back. The would-be robbers are wearing masks and latex gloves. One of them gets frustrated with his friend holding the gun and grabs it. The robber jumps over the counter only to be confronted by Hizam Pady's 21-year-old brother fighting back. Seconds later, Pady's brother hurls a calculator at the gunman's head. The robbers fled empty handed. cbslocal.com

Cleveland, OH: Armed Employee Sneaks up Behind Armed Suspect, Foils Robbery Attempt
The suspect, 26-year-old Frederick Thornton, walked into the business wearing a surgical mask, pointed a gun at the 51-year-old clerk, and demanded money. He allegedly became aggravated with the clerk's pace and "smacked his gun against the register,". Banging against the register and screaming at the clerk caused enough noise that another clerk working in the back of the store noticed the commotion, retrieved a handgun, and went out to intervene. The employee sneak up behind Thornton and put the gun against his back. Thornton then spun around. The two began to wrestle for control of the guns. An employee came out from behind the counter, took away Thornton's gun and fired warning shots into the air. breitbart.com

Leesburg, FL: Armed Robbery Ring: Police investigating Armed Robbery crime ring; 7 businesses along Highway 27 robbed in 2 weeks
Leesburg police are looking into the possibility that multiple recent robberies are connected. Surveillance video and witness accounts of the suspects show several different people are involved, but investigators said they could be working together. The owner of a Domino's that was robbed on Sunday in Leesburg told News 6 he isn't letting employees walk alone to their cars. Leesburg police said there have been at least seven armed robberies at businesses along Highway 27 over the past two weeks. clickorlando.com

Oakland, CA: 40-60 Teen Flash Mob robs BART train
The incident occurred around 9:30 p.m. Saturday. BART Police are beefing up patrols at Oakland stations after dozens of juveniles terrorized riders Saturday night when they invaded the Coliseum Station and commandeered at least one train car, forcing passengers to hand over bags and cell phones and leaving at least two with head injuries. sfgate.com

Yakima, WA: Donations for slain clerk's family stolen in AM-PM burglary

Update: Meadville, PA: Man faces 94 years in Prison for multiple Store Robberies, Assault and Terroristic Threats

Hong Kong: Second convenience store robbery with an axe in five days


Tallahassee, FL: Florida Bills take aim at Skimmers; a Felony to possess or sell skimming devices in the state
In an effort to further crack down on card skimming, Florida lawmakers are going after those who possess or sell skimming devices, The Palm Beach Post reports. "These devices are designed to specifically collect and steal consumer data," said state Sen. Jose Rodriguez, who has sponsored a Senate bill that would make possessing or selling such devices a third-degree felony. "There is no other place in the market where you need a device like this."

Rodriguez said that the measure focuses on defining what makes a skimmer. "There are two parts to this legislation," he said. "Part of it is to precisely and better define what is legal and what is illegal. The other part is criminalizing the sale of and use. There is no legitimate need for these skimming devices." Both the House and Senate bills have one more committee vote to clear before heading to the full chamber, perhaps as early as this week. Last year, Florida Gov. Rick Scott signed into law a requirement that gas stations have safety measures on pumps to prevent skimming. nacsonline.com

Concord, NC: Several wanted in connection with credit card skimming plot

Little Rock, AR: Skimming device found at Exxon station


Update: Cranston, RI: Police display merchandise recovered from 2 recent Counterfeit sweeps;
If authentic, worth over $500,000

"Like a lot of criminal activity, it's not in a bubble," added Rhode Island State Police Lt. Christopher Zarrella. "It's not just the sale of counterfeit items. Oftentimes we find when we do these investigations, that these guys are involved in other types of crime as well." wpri.com


AM/ PM -Yakima, WA - Burglary
Apple Store - Corte, Madera, CA - Burglary
AT&T - Memphis, TN - Burglary (Union Ave)
AT&T -Memphis, TN - Burglary (Hacks Cross Rd)
Brookshire's - Shreveport, LA - Robbery
Convenient Food Mart - Cleveland, OH - Armed Robbery
D & D Bicycles - Westland, MI - Burglary
Dollar General - North Charleston, SC - Armed Robbery
Dragon Sports - Fort Walton Beach, FL - Burglary
Dunk & Bright Furniture - Syracuse, NY - Burglary
Family Dollar - Shreveport, LA - Robbery
Family First Deli - Harlem, NY - Armed Robbery
Handy Store - Rome, GA - Robbery
Jet Pep Gas - Jefferson County, AL - Armed Robbery/ clerk shot & wounded
Livingston Market - Columbus, OH - Armed Robbery
Quicksilver Jewelry - North Hampton, NH - Burglary
Sunrise Mall - Massapequa, NY - Burglary
T-Mobile - Memphis, TN - Burglary
T- Mobile - Killeen, TX - Armed Robbery/ Police shot and killed male suspect
7- Eleven - Shirley, NY - Armed Robbery


Daily Totals:
9 robberies
1 shootings
1 killed

None to report.

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Featured Job Spotlights

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The Senior Account Liaison is an onsite representative, (located within a client's corporate facility) who has daily interaction with elevated level customer contacts (Director or VP of LP). SAL develops positive relationships with the customer and adds value that positively impacts our clients' businesses and results in retention and growth...

LP & Ops Support Director
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The principle purpose of the LP & Ops Support Director is to provide leadership and oversight of the development, administration and maintenance of Lowe's loss prevention, safety and operations programs. This includes directing the day-to-day functions of the LP & Ops Support Manager and working closely with Regional, Market and Store leaders to establish and achieve safety, shrink, training, and operational objectives that enhance margin and profitability while limiting expenses and liability...

Director, Safety, Security and Loss Prevention
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The Director of Safety, Security and Loss Prevention is responsible for developing and managing a robust internal loss prevention program to ensure regulatory compliance with all federal, state, local food safety laws within our distribution centers across North America. This role will also conduct facility assessments of all centers and develop needs assessments to identify areas of exposure and risk from a security and safety perspective...

National Loss Prevention Manager
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The role focuses on the protection of all team members, customers, visitors and assets of Toys"R"Us as it relates to loss prevention, asset management, reduction of shrink, security, product recall and fire prevention. The National Loss Prevention Manager is accountable for taking a proactive approach in developing loss prevention strategies that protect the assets of the Company by directing, establishing, implementing and monitoring programs for the retail business to prevent and reduce merchandise loss using procedures and systems designed to safeguard assets...

Sr. Analyst, Asset Protection
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Primary Purpose - Analyze and audit financial reports as it relates to: Travel Expense, Corporate credit cards, and the P-Card Program (for compliance to company policy), looking for unusual items that may require further follow-up with the ultimate goal of safeguarding company assets. Additionally, review APIS reports and POS for any unusual patterns of theft, fraud or loss (whether external persons or employees) and follow-up with AP team for further action and/or investigation to reduce risk and loss...

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Manages programs and initiatives as it relates to physical security and shrink improvement that advance company financials. Sources new technologies and vendors, implements effective tests, plans optimal company rollouts, and makes recommendations for future strategies. Provides training and support for field personnel on all applicable programs and initiatives..

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Don't Stumble Over Something Behind You  We all face challenges, but for many of us, there's one demon that won't let us power forward and restricts our ability to progress. This demon is called the past. While the past can help teach us, it can also burden us and destroy our ambition. Don't dwell

4 Things to Focus on After Making a Mistake at Work  If you've made a big work blunder, moving past it is not easy and can be painful. Don't go on a frantic search to figure out what went wrong, instead you need to understand the root cause for the mistake, and correct your course accordingly. Guessing game

Develop Greater Persistence and Determination: 4 Ways to Overcome Career Setbacks  In your career, you're more than likely going to encounter a major setback. How you handle this challenge will determine your success long-term. Here's what you can do. Share your failures

When You Get Fired or Fail Big, This is How You Bounce Forward  We usually have one of two reactions when we fail or get fired: the first is to blame the boss and then we blame ourselves. Blame just leaves our confidence shattered and keeps us from learning from our mistakes. Here's what you shold be looking at. Bad relationships

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It seems like we're always saying "get back to the basics" and "keep it simple" almost on a daily basis. We say it so much, most of us don't even hear it and certainly don't appreciate its absolute truth that it speaks to. In our self-motivating attempts to be great at what we do, oftentimes we run faster and try to do more and lose sight of one basic rule. Success begins with the basics. And it's only when we feel like we've evolved beyond them that we find we've only outsmarted ourselves and at that point we've all got to start over and just get back to the basics.

Just a Thought,

Gus Downing

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