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The Ultimate High-End Retail Loss Prevention
Scott Barefoot

State of the Industry and NRF Protect Update
Bob Moraca and
Joe LaRocca

Introduction with Gus Downing

The Zellman Group
Stuart Levine and
 Stan Welch

View our previously run episodes:

Watch all published episodes here


Michael Wolfson was promoted to Director of Loss Prevention for bebe stores.
Michael was previously the Senior Regional Loss Prevention Manager for the retailer and has been with bebe stores since 2006. He was also the Area Loss Prevention Manager for Polo Ralph Lauren in 2004 and the Internal Investigator for Bloomingdale's in 1998. Congratulations Michael!
Garth Gasse, CFI was promoted to Senior Loss Prevention Manager, Corporate for SSP America. 
Garth was previously the Corporate LP Analyst for SSP America, and has been a part of their loss prevention team since 2015. Prior to joining the SSP America team, Garth was the Director of Retail Operations, Asset Protection for the Retail Industry Leaders Association, and held that role for over a year. He was also a Regional Asset Protection Manager for Toys R Us/Babies R Us, Security Investigator for Victoria's Secret Stores and a Regional Loss Prevention Manager for CVS Pharmacy/People's Drug Store. Garth earned his Bachelor's of Science degree in Criminal Justice and Psychology from the University of North Carolina at Chapel Hill. Congratulations Garth!


Sephora Says Palmer Reifler Liable For Defense Costs
Sephora on Friday told a California federal court that Palmer Reifler & Associates PA is clearly required to indemnify it under a service agreement, pushing back against claims by the firm that it has no liability to the cosmetic retailer related to its defense of how it pursues shoplifting damages.

Although Sephora USA Inc. admitted that it did not retain Palmer Reifler as counsel in an underlying suit over the retailer's practice of demanding damages directly from persons accused of shoplifting, since the firm was already under legal service agreement to send the demand letters on Sephora's behalf, Palmer Reifler's obligation to defend and indemnify was triggered as soon as that suit was launched, according to the retailer.

"The engagement letter obligates PRA to defend and to indemnify Sephora," the retailer said Friday. "Accordingly, no matter the reason for PRA's failure to defend Sephora, PRA has a duty to indemnify Sephora for its costs of defense now that the matter is concluded."

Sephora went on to say that the 2005 service agreement states that Palmer Reifler will defend and indemnify the retailer "against any and all suits, judgments or liabilities directly arising from the negligence or other improper conduct" of the firm, making it clear that Palmer Reifler is liable for costs of the underlying action, because it is the party that sent the demand letters at issue in that case.

However, in a motion to end Sephora's suit earlier this month, Palmer Reifler leaned on the idea that the liability clause in the service agreement depends on "improper conduct" by the firm, which it claims is not the basis of the underlying suit.

While Palmer Reifler admitted Tamara Renn's 2014 suit included claims surrounding allegedly improper damages demand letters it sent on behalf of Sephora, the firm said all of Renn's claims were "specifically and carefully" aimed solely at the retailer. Since the underlying case did not stem from any kind of negligence or improper conduct on Palmer Reifler's part, the firm said there is no way it's liable for Sephora's defense costs.  law360.com

Woman sues CVS for 'inappropriate interrogation' in Tampa shoplifting case
A Tampa CVS customer says a security worker held her captive in the back of the store for hours, offering her freedom in exchange for sexual favors.

The victim tells 10News WTSP that a CVS loss prevention officer posed as a police officer, then detained and propositioned her. She says she endured the very inappropriate interrogation inside the CVS store in Tampa, all over forgetting to pay for two nutrition bars.

She says she paid for her items at the CVS checkout, but forgot two Power bars in her hand with her wallet and started to walk out. She got stopped at the door, accused of shoplifting.

She says the investigator, who she only knows as "Joey," led her to a back room where she claims the questions quickly crossed the line asking about her personal life and husband. "Did he beat me? Did he ever rape me? I was pretty terrified, at that point it just got worse from there. He asked me if had any sexual diseases, things that were completely not in reference to shoplifting," says the woman. The woman tells 10News, "If I performed oral sexual favors for him that was his thing. He wanted oral sex from me," the woman says. A deputy did come, but didn't charge her.

CVS banned her from the store and when she called to report it and says this was the company's response: "To comfort you, we're going to send you some gift cards," says the woman.

Attorney Barry Cohen a high-profile attorney is taking on the case, now suing CVS for more than $1 million for false imprisonment, intentional infliction of emotional distress, negligent supervision, and vicarious liability.

CVS says in a statement:

"CVS Health is committed to ensuring that all customers are treated with respect and dignity. We require our colleagues to respect the rights of any person suspected of shoplifting or other crimes committed within our stores. Any unreasonable detention of a shoplifting suspect is strictly prohibited, as is harassment of any kind.

Following a suspected shoplifting incident at one of our Tampa stores last month, the suspect was detained in the store for under two hours while waiting for police to arrive. The suspect admitted to the shoplifting attempt, and the decision was made by store management to not press charges, but instead to bar her from the store.

We fully investigated the suspect's subsequent allegations about the behavior of the market investigator who detained her. Based on our investigation, including video footage of their interactions, we believe those allegations are unsubstantiated."  wtsp.com

The First Line of Defense
Retailers look to make exterior customer spaces safer
The D&D Daily To Report on ALL Parking Lot Violence in new Sub-Section of Retail Crime Column
The combination of shootings - by terrorists or otherwise - and other workplace violence has put the retail industry on edge. Stores, restaurants and shopping centers struggle with strategies to protect employees and customers inside their locations, as well as in the parking area outside.

There are few patterns as to how and why the violence takes place where it does, and scant data to support any particular hypothesis. Such violence doesn't occur on a daily basis, and is just infrequent enough that occurrences generate news alerts on social media and local radio, video lead-ins for the nightly news and headlines in daily newspapers.

Unlike the plethora of statistics on retail shoplifting, theft and other shrinkage, there is a surprising lack of data compiled on shootings, violence and criminal activity in and around retail locations.

If parking lots aren't the scene of the crime, they are the entry point and staging area for a lot of crime that takes place in stores and shopping centers. Zehring estimates that 80 percent of shopping center crime occurs in parking facilities, and up to half of those incidents could involve violence "depending upon neighborhood and time of day." Editor's Note: The Daily has been reporting on parking lot violence for some time, however given this increased concern and the increased violent trends we're seeing we will now report all parking lot violence and crime in a separate sub section of our Retail Crime column along with quarterly stat reports. nrf.com

Skimming attempts spike in NJ, US - Up 546%
According to FICO Card Alert Services, which monitors hundreds of thousands of ATMs in the country, the number of machines compromised by criminals jumped 546 percent in 2015 compared to the year prior.

Criminal activity was highest at non-bank ATMs, such as those in convenience stores and on the street, according to the data.

The FICO report noted the average duration of an ATM compromise fell from 36 days in 2014 to 14 days in 2015, so the number of cards affected by a compromise was cut in half. "Criminals are taking a quick-hit approach to ATM theft and card fraud," TJ Horan, vice president of fraud solutions at FICO, said in a press release. "They are moving faster to make it harder for banks to react and shut down the compromises."  nj105.com

Rash of tree nut thefts spur California lawmakers into action
New Cargo Theft Task Force & Law

One bill moving through the Assembly is intended to combat truck theft with an emphasis on high-value agricultural loads. Olsen says there were 158 cargo theft incidents one year ago. The thefts resulted in more than $18.7 million in financial losses - more than any other state.

In an effort to address the issue, the Assembly Public Safety Committee voted unanimously to advance a bill to create a task force to develop and adopt standards for detecting and tracking theft. The task force would also be responsible for setting up a program to focus on tree nut industry thefts.

"AB2805 is a proactive solution that will aid law enforcement, protect businesses, and deter future theft and organized crime," Olsen stated. The bill's next stop is the Assembly Appropriations Committee. One point that is likely to come up during discussion is there is no proposed funding for the bill.  landlinemag.com

The Target boycott is spiraling out of control
Nearly 700,000 people have signed a pledge to boycott the retailer after it announced last week that it would welcome transgender customers to use any bathroom or fitting room that matches their gender identity.

Now many critics are visiting Target stores across the country and demanding access to bathrooms of the opposite sex to support their claims that "perverts" can now gain access to children and women as a result of the policy.  

In any event, Target is standing by its inclusive policy.

"We certainly respect that there are a wide variety of perspectives and opinions," Target spokesperson Molly Snyder said in response to the boycott threats. "As a company that firmly stands behind what it means to offer our team an inclusive place to work-and our guests an inclusive place to shop-we continue to believe that this is the right thing for Target."

Editor's Note: As of last week's report they had over 160,000 signatures. The security implications are obvious, from increased bathroom audits to increased legal liability should there be an incident. businessinsider.com

Are store closings a remedy for what ails department chains?
U.S. Needs to Close 800 Department Stores to reach 2006 sales

What will it take to get department store chains, including J.C. Penney, Macy's and Sears, performing at sales per square foot levels not seen in a decade or more? The answer, according to new research from Green Street Advisors, is store closures and a lot of them.

Around 800 stores in U.S. malls, roughly one-fifth of total anchor space, would need to be shuttered for the chains to reach the same level of sales productivity achieved in 2006. Green Street, as reported by The Wall Street Journal, estimates that sales at department stores averaged about $165 a square foot in 2015, about 24 percent lower than in 2006.

Sears Holdings would need to shutter 300 locations to get back to its 2006 per square foot levels. J.C. Penney would have to close even more - 320 - to return to the same sales per square foot numbers achieved a decade ago. Sales per square foot at Penney have fallen 37 percent since 2006. retailwire.com

Home Depot Asset Protection Associates Receive LPQ & LPC Certification Scholarships to Support Career Advancement
Matthews, NC (April 26, 2016) - The Home Depot, in partnership with The Loss Prevention Foundation (LPF), today awarded seven of its Asset Protection associates scholarships to support their career advancement and personal development. The initiative is part of the company's commitment to invest in the professional growth of its associates.

Three LPQ scholarships as well as four LPC scholarships were among those awarded, which will earn the recipients a widely-recognized certification within the loss prevention industry.

"We're thrilled to recognize and develop our AP leaders through this year's LPC/LPQ scholarships," said Shawn Blankenship, The Home Depot vice president of Asset Protection. "The Loss Prevention Foundation course work is a comprehensive program that truly complements our in-house training. This is a terrific partnership."

Congratulations to the following recipients of the LPQualified (LPQ) Scholarships:

John Machowski (Asset Protection Specialist - New England)
Carlos Villa (Asset Protection Specialist - Gulf)
Angel Solorzano (Asset Protection Specialist - Pac Central)

Congratulations to the following recipients of the LPCertified (LPC) Scholarships:

Kevin O'Boyle (Multiple Store Asset Protection Manager - Central)
George Clapper (Multiple Store Asset Protection Manager, S. Atlantic)
Brendan Moran (Multiple Store Asset Protection Manager- PNW)
Ray Osbourne (Manager - CIT)

David Yurman fills NYC - VP LP job - not announced yet - more to follow

NLRB Targets Hobby Lobby Handbook Rules hampering employees' rights to organize

Sears Holdings shutters apparel design office in New York City

Coach said it would cut an unspecified number of corporate jobs

Container Store Group Inc. reducing payroll and freezing wages

Quarterly Same Store Sales Results
The Container Store Q4 comp's up 0.2%, sales up 3.5%, full yr comp's flat, sales up 1.6%
Coach Q3 North American comp's flat, total revenue up 11.2%
uperValu Q4 comp's down 2.2 at Save-A-Lot, overall revenue down 10%
Office Depot Q1 North American retail segment comp's down 8.9%, revenue down 9%

All the News - One Place - One Source - One Time
The D&D Daily respects your time
& doesn't filter retail's reality




RILA Opposes Data Breach Notification Bill
Millions of Frontline Employees - Criminal Background Checks?

Retailers sent a letter to House leaders Tuesday outlining their opposition to a data breach notification bill that they charge would apply banking regulations to the retail industry and have an adverse impact on businesses across the country.

Retailers, which have supported some of the measures, have been strong advocates of a national federal breach-notification standard to replace a patchwork of state laws that retailers must meet when data security breaches are discovered and consumer financial and personal data are compromised.

But the Retail Industry Leaders Association is taking a stand against one particular data breach notification bill in the House. RILA sent letters to House Speaker Paul Ryan (R., Wis.) and Democratic Minority Leader Nancy Pelosi (D., Calif.) and others highlighting what it said are "serious concerns" with the "Data Security Act of 2105."

While the bill, introduced by Rep. Randy Neugebauer (R., Tex.), contains some of the concepts retailers support, it sets mandates that they strongly oppose.

Key among them is a provision that would regulate every nonbanking entity currently under the jurisdiction of the Federal Trade Commission by applying a rule used to regulate the banking industry, known as the Gramm-Leach-Bliley Safeguards Rule.

For example, certain aspects of these new regulations would require anyone that touches sensitive account information, defined as a credit or debit card, to first pass a criminal background check." She said that would subject millions of "frontline" employees who work behind cash registers or stock shelves to "an intrusive background check." wwd.com

Big Data Overwhelms the C-Suite
Thirty-two percent of C-suite executives around the world say that big data has hindered, not helped, decision making.

One such risk derives from big data failures from information overload and resulting delays in decision making. The successful strategic use of big data requires two steps: deriving relevant insights and then implementing them to create informed strategies. Both of these steps have spawned problems within organizations today. cfo.com

Walmart spent more on IT than any other company globally - $10.5B
The only other organizations on the top 10 list with any real retail affiliation were AT&T Inc. ranked fifth at $5.05 billion, Verizon Communications which ranked seventh at $4.4 billion, and Alphabet Inc., the parent company of Google, which ranked ninth at $3.7 billion.

IT spending includes hardware, software, IT services, telecommunications services, and internal IT spending. Notable technology projects Walmart has been undertaking include expanding e-commerce, with $2 billion earmarked for e-commerce spending by 2017. The company has also been growing its curbside grocery pickup offering, and operates a proprietary innovation lab in San Bruno, California. chainstoreage.com

Verizon: 93% of Compromises Take Less Than an Hour
The firm analyzed more than 100,000 security incidents and 2,260 confirmed breaches to compile its annual Data Breach Investigations Report (DBIR) this year.

While attackers had no trouble in compromising systems quickly over the reporting period, it took victims weeks or more to find out they'd been breached, in a shocking 83% of cases. And the longer a breach goes unreported, the bigger the impact.

Almost two-thirds of breaches were made possible by the use of weak, default or stolen passwords, offering yet more evidence that two-factor authentication or at least password manager tools should be used by firms, especially on privileged accounts.

Almost all breaches (95%) are covered by nine patterns. Although "miscellaneous error," including staff sending information to the wrong person, accounted for the largest number of breaches (17.7%), insider and privilege misuse featured in 16.3% of cases.

Worryingly, over a third of theft (39%) was from employees' own work areas while 34% came from their vehicles - emphasizing the need for better staff education, and encryption for sensitive data.  infosecurity-magazone.com

Retailers highly concerned about security of emerging payments technology
Primary concerns include theft of consumer payment credentials and theft of consumer account/transaction history (70% each) and identity theft (67%). On the other hand, security issues that have minimal impact on consumers are a lower concern including demands for ransom/extortion (46%), data deletion/destruction (58%) and internal fraud/theft of data (59%). chainstoreage.com

Discover CEO endorses PIN security for EMV cards

Fico and Capgemini form fraud management alliance




Two Pending ORC Bills Fail

Oklahoma: Criminal Justice reforms await Governor's signature
ORC Amendment Not Signed by Republican Governor
Felony Threshold Moved Up to $1,000

Oklahoma Senate sends Criminal Justice measures to Governor Gov. Mary Fallin's desk is the next stop for four criminal justice bills designed to slow the growth of Oklahoma's prison population. The state Senate gave final approval to the measures last Wednesday and sent them to Fallin to be signed into law. Fallin has expressed support for the bills that are intended to ease overcrowding in state prisons. The bills would allow district attorneys to file misdemeanor charges instead of felonies for certain crimes, reduce mandatory sentences for drug offenses, raise the felony threshold to $1,000 for property crimes (HB2751), and expand the number of offenders eligible for drug courts. On Monday, 27,980 inmates were incarcerated in the state's prison system, 112 percent of capacity.

Organized Retail Crime was part of HB2751, but that measure was left on the floor, it was argued that similar laws are already covered under Racketeering statutes. It has been promised that ORC will get another look in 2017. http://webserver1.lsb.state.ok.us/cf_pdf/2015-16 ENR/hB/HB2751 ENR.PDF

Indiana House Rejects Organized Crime Bill
Indiana Representative Gregory Steuerwald (R) had authored House Bill 1363 back in January 2015, after the first reading in the House, the bill has died in Committee. Steuerwald had attempted to make Organized Retail Theft a level 5 Felony. Click here to read the original bill.

Contact Representative Gregory Steuerwald, Republican, District 40



CAPData Used in Predictive Policing Tactics by Sheriff's Department

"Whenever we present HCSO plans to our Board of Supervisors, and it's supported by CAP Index data, there are never any questions about the integrity of the analysis process or anything else..." - Sergeant Sullivan

Established in 1720, the Hanover County Sheriff's Office (HCSO) is the primary law enforcement agency servicing more than 100,000 residents within a 474-square-mile jurisdiction in Hanover County, Virginia.

To keep up with the demands associated with commercial and population growth and the latest trends in crime forecasting, HCSO developed a predictive policing density analysis system to better understand and manage the impact of geographic density variables and crime trends on law enforcement operations.

The end goal of the HCSO initiative was to deter crime. Toward that end, their research was designed to yield a predictive formula using density analysis attributed to community movement and Calls For Service (CFS) as potential "gateway" crime indicators.

Although the use of data and analytical tools can never be 100% accurate as a predictor of criminal activity, this crime risk management discipline is a proven methodology - both for law enforcement agencies and corporations - for effective utilization of resources and to fill in any missing knowledge gaps in the absence of direct intelligence.

For HCSO, their predictive policing initiative has been attributed to a measurable reduction in criminal activity since the inception of the program. It has also allowed for more effective allocation and placement of law enforcement resources, provided a practical guide for county growth and strategic planning initiatives, and helped to foster strong partnerships with county planning agencies.

HCSO's successful experience with predictive policing methods has been both instructional and rewarding for CAP Index. In our recent interview with Sergeant Terry Sullivan, he acknowledged the important role that CAP continues to play in validating HCSO's own firsthand research. He noted, "When we're analyzing our CFS data, types of crime, and population densities, it's extremely valuable for us to affirm the accuracy of that information through a knowledgeable third party like CAP Index. Very often, your data analysis matches our experience and projections. Sometimes, however, your CRIMECAST Maps might show us an area where your forecast for the victimization rate might be higher than what we've calculated; so we take that into account in our resource deployment strategy."

Read more here.

If you're interested in learning more about the use of CAPData in predictive policing or any of your data-driven initiatives, contact us.


Live interviews from the NRF Big Show January 2016

Cybersecurity Act of 2015 -
Cyber Information Sharing -
EMV Update

Tom Litchford, VP Retail Technologies, & Bob Moraca, VP Loss Prevention, NRF

The National Retail Federation has helped lead the way in the cybercrime fight, lobbying tirelessly in Washington on behalf of retailers and helping to steer the EMV efforts nationwide. With the October 2015 liability shift come and gone, Tom Litchford, VP Retail Technologies, and Bob Moraca, VP Loss Prevention, of the NRF tell us about the many challenges merchants still face. With fraud shifting online, chargebacks spiking through the roof, and customers confused about the whole thing, learn what retailers are doing to respond.

Episode Sponsored By:

LPNN Quick Take #22

Brian Bazer, AVP, Asset Protection and Risk Management, ascena retail group dressbarn, provides fashion tips and a little gift to help jazz up Amber's wardrobe in this LPNN Quick Take.

Solution Providers, have a video or commercial you want to publish? Contact us.

Retailers Should Invest in Security to Better Capitalize on E-Commerce Opportunity
According to BDO USA's tenth annual Retail Compass Survey of CFOs, retail CFOs expect this trend to continue, predicting a 10 percent increase in online sales in the coming year.

There is no perfect or guaranteed way to thwart cyber-attacks, but it appears that retailers are looking to address the problem from all angles, with 52% of CFOs saying they increased spending on cybersecurity in the past 12 months.

An overwhelming 85% of surveyed CFOs say they are leveraging new security software, and 72% are creating a response plan for breaches. Many are focusing dollars on hiring dedicated security professionals.

Sixty-nine percent of CFOs say that cybersecurity regulation will increase in the year ahead, which may also be driving increased spending in this area.

For more insights into the findings from BDO's tenth annual Retail Compass Survey of CFOs, read the full report or visit our blog retailingtoday.com

eCommerce Vs. Zombie (Computers)
Digital goods were, perhaps unsurprisingly, a prime target, given the inherent nature of those transactions being immediate, with no physical merchandise to track en route (and attempt to recover if the fraud is spotted early enough). By the end of last year, botnet-originated fraud in the digital goods space affected 6.2 percent of all transaction dollars, while all other forms of attack combined in the vertical only accounted for 1.6 percent.

The next biggest rise in eCommerce botnet attacks last year occurred in luxury goods, where the activity nearly doubled from 31 attacks per 1,000 transactions in Q1 to 60 attacks per 1,000 transactions in Q4.

A potentially misleading aspect of botnet attacks, at least in 2015, is that while they were the most common method of online fraud during the year (they also gained ground in the vertical of clothing and footwear) - accounting for 83 percent of all attacks - they also primarily targeted low dollar-value transactions. pymnts.com

42 percent of users do not trust Apple Pay



Volusia County, FL: 'Operation Fitbit' brings down retail theft ring: $75,000 in merchandise stolen
A retail theft ring responsible for stealing and reselling tens of thousands of dollars' worth of merchandise in Volusia and Seminole counties' stores was dismantled Tuesday after a multi-agency investigation, authorities said. The investigation began after a tip from an angry girlfriend in March and resulted in four arrests Tuesday and the recovery of boxes filled with suspected stolen goods. Officials arrested Constantine "Mike" Joseph, 53, and Sherry Laizer, 48, on accusations that they sold about $75,000 in stolen merchandise between January and March.

Laurie Ashley, Joseph's girlfriend, called deputies and said she was upset that he’d taken advantage of her and she wanted to talk about his illegal racket. She said he enlisted boosters to steal items from retail stores, bought the items and resold them in his eBay store. Ashley said the stolen items included Fitbit fitness trackers, perfume and cologne, printer ink cartridges, electric toothbrushes, thumb drives, over-the-counter medications and various health and beauty products.

She said Matthew Boals, 36, accused of being a booster, was confronted by security while trying to steal Fitbits from the Volusia Mall, but had his coat pulled off while he ran away. Daytona Beach police said his phone was found in the coat. Investigators said Ashley reconciled with Joseph and stopped talking to authorities. Boals confessed to stealing and said got $30 per stolen Fitbit from Laizer, who was working with Joseph to sell them online, according to detectives. Boals said he had been participating in the theft ring for two years. Volusia County deputies determined that the Volusia Mall JCPenney store lost $45,000 to $50,000 worth of perfume and cologne over the last year. Investigators contacted Joseph's probation officer, who said he noticed a cabinet of packaged printer ink cartridges when he visited Joseph's home. wftv.com

Dewitt, N.Y. PD busts NYC Fraud Ring using cloned cards buying gift cards in Central, N.Y.
Four New York City area residents were charged Saturday in DeWitt, police said. DeWitt police were called to the Tops Market, which is located at 620 Nottingham Road, at about 11:30 a.m. to respond to a forgery complaint.

The manager called 911 to report that two males attempted to buy gift cards using fraudulent or cloned credit cards, police said. The same subjects allegedly did it earlier in the morning at the same store, returned for second time, and then fled the store when questioned by employees, police said.

Further investigation revealed that these subjects were allegedly part of an organized fraud group from New York City that were staying at the Red Carpet Inn.

During the search, DeWitt investigators recovered a laptop with card making software, two encoding devices, an embossing machine, and dozens of blank cards and cloned cards that are all used to create counterfeit credit cards with stolen account numbers.  syracuse.com

West Windsor, NJ: 4 charged in $175K credit card scam
Police have charged four New York and Pennsylvania residents with credit card fraud and identity theft for a gift card scam at the Target on Nassau Park Boulevard, police said. West Windsor detectives charged the following suspects: Ray K. Solomon, 25, of Brooklyn N.Y., Troy A. Mayers, 38 of Radford Pa., Devon Perkins, 36, from Brooklyn and Chanel S. Herron, 25, also from Brooklyn. They were each initially held on $75,000 full-cash bail on Friday, police said. Township detectives had been investigating the fraud ring for several months, police Detective Lt. Matthew Kemp said. Over $4,000 in cash and two vehicles were seized during the arrests, Kemp said. The group is charged with accumulating over $175,000 in fraudulently purchased Target gift cards that were purchased with counterfeit credit cards embedded with the identity of identify theft victims. Kemp said the credit card uses to buy the gift cards were not stolen from the car holder, but the person's information was somehow stolen and then put onto a blank plastic card. nj.com

Gloucester Twp, NJ: Suspects sought in $5,000 Gap Store Theft
Gloucester Township Police are searching for the persons who allegedly shoplifted $5,000 worth of merchandise from the Gap Store on January 14 and 31, 2016. Police say the man and woman pictured in the photo are suspected of entering the store on two separate occasions. According to police, the man removed a white bag from his satchel. Police say the man and woman allegedly went on to fill the bag with merchandise then quickly fled the store. 6abc.com

Nashville, TN: 8 Detained After Attempted Gun Store Burglary, High Speed Police chase
Eight people have been detained after an attempted gun store burglary in Lebanon turned into a cross-county pursuit that ended in north Nashville. Officials said an officer spotted suspicious individuals at the Lebanon Gun Shop on Hartman Drive around 3 a.m. Monday. From there, they took off on foot before fleeing in a stolen vehicle down Interstate 40. Around the same time, Lebanon Police received a call of an armed robbery. Authorities said the alleged victim turned out to be another person involved in the attempted burglary. Lebanon officers and troopers with the Tennessee Highway Patrol chased down the car along I-40. newschannel5.com

Queensbury, NY: UPS employee stole $5,000 worth of iPhones
A Queensbury man who worked at the UPS Customer Center on Big Boom Road pleaded guilty Wednesday to a felony charge for stealing more than $5,000 worth of cellphones while at work. Jason L. Cross, 41, of Chestnut Ridge Road, pleaded guilty to third-degree grand larceny, a felony, in connection with an arrest last September by the Warren County Sheriff's Office. He was arrested after police received a complaint about theft of six iPhones valued at $5,094, court records show. It was not specified from whom they were stolen. Cross had worked for the company for 22 years as of his Sept. 23 arrest. poststar.com

Woodinville, WA: Loss prevention stopped a female suspect after she left store with a loaded cart of unpaid-for Legos and assorted items
The woman threatened to use a Taser on the store employee if they detained her. The suspect ran away, leaving the cart and stolen items behind. She was last seen leaving the parking lot in a silver Volkswagen Passat. nwnews.com

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Nevada, IA: Alexander Kozak found Guilty of first-degree murder in Coral Ridge Mall shooting
Alexander Kozak, 23, sat emotionless as the verdict was read. Jurors decided that he acted willfully, deliberately and with specific intent when he shot Farrington three times in the back at Coral Ridge Mall in Coralville on June 12. Kozak pleaded not guilty and entered a diminished-responsibility defense, in which his lawyers tried to show that he was incapable of premeditating the shooting because of a mental disorder. The defense did not dispute that Kozak killed Farrington. press-citizen.com

Robberies & Thefts

Visalia Hobbies employees try to stop robbery by jumping into suspect's truck;
1 employee suffers head injury
Two employees attempted to stop a theft Monday afternoon at Visalia Hobbies by jumping into the suspect's truck as it sped off. The crime happened around 4 p.m. when one person walked into the store and stole over $1,000 in merchandise. Two employees who saw the theft attempted to stop the thief by climbing into the back of the truck. When one fell off, suffering a head injury, the other employee, who had a handgun, fired into the vehicle, shooting one round. The thief then fled the area, and the injured employee was taken to a local hospital for treatment. fresnobee.com

Springfield, MO: Woman arrested for burglary after falling through roof of Big Lots store
A woman is facing burglary charges after police say she fell through the roof of a Springfield business while trying to hide from officers. Police say Amanda Chandler broke into the Big Lots store on North Kansas Expressway early Thursday morning. When police arrived they say she ran and hid by crawling into the ceiling of the store. Police say Chandler ended up falling through the ceiling in the women's restroom and was quickly arrested. She told police she did not remember how she got up into the ceiling. kspr.com

Houston, TX: Guys Broke into the same Greenpoint store 3 times
Burglars who hit Greenspoint Mall three times in March have gotten away with high dollar merchandise in the middle of the night. Houston police say they've gotten away with as much as $8,000 in stolen goods from Journeys and Foot Action. The burglars break in between 2-5 a.m. through abandoned parts of the mall, according to investigators. They've evaded security guards and use stolen backpacks to load up with the stolen gear. abc13.com

Philadelphia, PA: Two Philadelphia men sentenced to 20 years for jewelry theft ring; stole $2 million "Liberty Bell" ruby sculpture
Darrell Williams, 45, and David Story, 47, were sentenced in Philadelphia last week for their roles in the jewelry theft ring and ordered to pay $5.2 million in restitution. Jim Stein, owner of Wilmington's Stuart Kingston Jewelers, which was targeted in 2011, said Thursday that he was pleased to hear about the sentencing. Their crimes involved at least nine armed robberies of jewelry stores, netting about $8 million in goods, from July 2011 through November 2012, according to the indictments. The bandits researched their targets on the internet, visited in person to ensure the showroom had high-end watches and other jewelry in glass display cases. After the robberies, they sold the jewelry and split the profits. None of the items, including the ruby sculpture, were recovered. delawareonline.com

Seguin, TX: Very Well Organized Flash Mob robs Circle K store
Surveillance video shows a group of men taking snacks, chips and anything they could find from a Circle K store on Highway 46 in Seguin. "It was choreographed and planned. Cars were strategically parked out there," said officer Carlos Contreras. He said the individuals in cars entered the store, some to distract the clerk. More than a dozen people swarmed into the store. The incident reportedly happened on April 17. Contreras said none of the suspects was armed during the robbery, but he can't believe the group of people had the guts to do this. He said the thieves only made off with $100 worth of merchandise. kens5.com

Fairbank, AL: Denny's manager charged with $11,000 theft

Jonesboro, AR: Burglar King employee accused of theft of $2,100 from the store safe

Ayden, NC: Gun store burglarized 2 times in 6 weeks, 21 weapons stolen

Ceres, CA: Men backed stolen car into store, stole 28 firearms

Coachella, CA: Police investigating an Armed Robbery at Don Roberto Jewelers Sunday evening

Worcester, MA: City Jewelers Distraction Team pulls off heist, caught because one forgot his cell phone

Santa Fe, NM: Two arrested in $80K Eldorado jewelry heist

Piercing Pagoda in the Eastgate Mall, Cincinnati, OH reported a Distraction Theft on 4/25, merchandise valued at $239

Peoples Jewelers in the Guildford Town Centre, Surrey, BC reported an Attempted Glass Lift Theft on 4/23, no merchandise was stolen

UK: Police clamp down on Aberdeen city centre shoplifting as offences increase


Kittanning, PA: Wal-Mart Fire May Have Been Arson
Authorities believe someone may have set the fire that damaged the Wal-Mart store in the Hilltop Plaza in East Franklin Township on Sunday evening. According to unidentified store personnel, the fire originated in the clothing section of the men's department. Another person said it was close to a fitting room. East Franklin Township Fire Chief Mark Feeney said store video and witness statements will be key in solving the mystery as to who and why the fire was started. The Pennsylvania State Police and State Fire Marshal have been called in to investigate the incident. The building sustained extensive smoke damage and will remain closed until cleanup and restoration is complete. kittanningpaper.com

Credit Card Fraud

Baraboo, WI: Two Chicago women charged in $5,000 Credit Card Cloning Scheme
In mid-April, the department released surveillance images of multiple people who allegedly used cloned credit cards to make purchases at Walmart. One female tried multiple cards unsuccessfully before giving up and leaving the gift card with the cashier. After speaking with the store employee, the officer reported the incident to his co-workers and learned that there were reports of fraudulent credit card purchases in the Lake Delton area that totaled between $4,000 and $5,000. Later that evening, officers learned that the same suspect, as well as another female suspect, was back at the store once again, both were taken into custody. Between the two suspects, officers reported finding 30 cards, as well as receipts for purchases at other area stores. wiscnews.com

Rosalia Reyes-Machado, 20, arrested - with 371 fake credit cards in her luggage at MIA


Watch market hammered by $461 Billion counterfeit trade
Watches top a list of industries most susceptible to counterfeiting, with Rolex among the "most intensely" targeted brand of any sector, new research shows. In what represents one of the most in-depth studies ever released on counterfeiting in the European Union, analysis from the OECD and the EU's Intellectual Property Office reveals that the value of fake goods sold worldwide now stands at more than $461 billion. The study identified the sectors most targeted by counterfeiters using a weighted index of two sub-components: values of counterfeit and pirated products in absolute terms in a given product category, and share of trade in counterfeit and pirated products in that category. Watches topped the list followed by leather goods, headgear, footwear and perfumes. watchpro.com

Federal investigators crack down on counterfeit medication in Hawaii

China Customs cracking down on counterfeit products coming into the country

Big Lots - Springfield, MO - Burglary
Bouchard's - Milwaukee, WI - Burglary
CenCal Tactical - Ceres, CA - Burglary/ 28 weapons stolen
Check N Go - Miami, FL - Armed Robbery
Circle K - Seguin, TX - Robbery
Crown Fried Chicken - Bridgeport, CT - Armed Robbery
CVS - North Plainfield, NJ - Armed Robbery
CVS - Jackson, MS - Armed Robbery
CVS - Pensacola, FL - Robbery
Dippin Dots - Osceola, FL - Burglary
Eclectics Art Gallery - Santa Fe, NM - Burglary
Foot Action - Houston, TX - Burglary
Guns Unlimited - Ayden, NC - Burglary/ 2nd x in 6 weeks
Kmart Pharmacy- Laramie, WY -Robbery
Monty's Liquor - Madison County, KY - Burglary
Oswego Food Mart - Oswego, IL - Armed Robbery
Oxnard Donuts - Oxnard, CA - Armed Robbery/ clerk shot
Rite Aid - Ridgeland, SC - Armed Robbery
Subway - New Hyde Park, NY - Armed Robbery
Visalia Hobbies - Visalia, CA - Robbery
7-Eleven - Morgantown, WV - Armed Robbery




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The Director of Sales is responsible for meeting and exceeding revenue and profit goals for the assigned region. The individual will be accountable for specific accounts within their designated area and will manage core business while focusing on new business with an emphasis on growth...
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The Director of Sales is responsible for meeting and exceeding revenue and profit goals for the assigned region. The individual will be accountable for specific accounts within their designated area and will manage core business while focusing on new business with an emphasis on growth...
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Provides detailed reports regarding events related to safety and loss prevention related activities to various staff and support departments. Works with LP Management to act as a liaison by participating in various meetings, providing written documentation and providing analytical analysis and research related to DC incidents...
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Michael Wolfson was promoted to Director of Loss Prevention for bebe stores.

Garth Gasse, CFI was promoted to Senior Loss Prevention Manager, Corporate for SSP America.


Bert Rushton was named Loss Prevention Manager for SSP America.

Doug Carter, LPC was named Loss Prevention Manager for SSP America.

Craig Mauriello was named Loss Prevention & Safety Manager for Lowe's.

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25 Tips to Hyper Motivate and Inspire Your Team  If you're looking for ways to inspire and motivate your team, you don't need to search the web or read tons of research articles; it all starts with you. By implementing these 25 tips in your leadership strategy, you can both motivate your team and boost their performance. Get on the same page

10 Ways to Rock Your Job
When we start a new job, we're eager and ready to make a difference, but after some time we get comfortable and may lose our drive and excitement that we felt in the beginning. Here are some great strategies to use to keep on rocking and become better. Think like your boss

How to Motivate Your Team to Do Their Best Work  Not all leadership styles will work on all generations of team members. For example, effectively managing the younger generations requires inspiration and motivation, not just giving orders. In order to find the perfect balance of motivation and leadership, use these strategies. Always add value

5 Ways Embracing Math Will Help You Be More Successful  We all took math classes in school, and maybe even a few in college, but if you're like me, you probably didn't know when you would use algebra, or geometry again, but it can sneak up on you: here are some ways math can help you be more successful. Improve your thinking

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Success can not happen without conflict. Because success always challenges the status quo, regardless, and mandates change. And in order for change to be successful you need commitment - you need everyone to buy in totally. It's not good enough for everyone to merely agree and move forward because they'll be those that merely go thru the motions and don't believe. One can disagree and still commit but for those who don't engage - commitment is a mere phrase not reinforced by actions.

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