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LP's Role in Retail Technology's Evolution
Karl Langhorst & Kirk Ball

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Partnerships Between Shopping Center Leaders and Retailers  
Malachy Kavanagh and
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Allan Watters was named Senior Vice President of Asset Protection for Stage Stores.
Allan was previously the SVP of Asset Protection/Business Assessment & Control at Sports Authority for over four years. At the same company, he also served as Regional Vice President of Asset Protection for two years and the Director of Asset Protection Operations for five years. Congratulations, Allan!

The Changing of the Guard
Does Age have something to do with it?

Looking at the harsh cold reality from 35,000 feet can often times be an eye-opening experience. One that none of us truly want to see or even talk about. But the fact remains that the majority of the 12 senior executives eliminated over the last eleven months were in their fifties. Did age play a part in their elimination?

The age old debate of age discrimination exists regardless of all the hard facts supporting the eliminations. From higher salaries, rightfully driven by a wealth of experience and contributions, to having developed teams that can in fact maintain deliverables and results.

The bottom line at the end of the day is that high performing executives later in their careers inevitability run the risk of being eliminated. It's almost the natural course of life.

We see it in sports, and virtually every walk of life. And we've seen it in this industry before when the last generation left the scene.

Very few actually make retirement and most, if not all, fight it to the bitter end and who blames them. Everyone wants to go out on top and on their own timeline.

But the fact remains that for an executive in their mid to late fifties, age discrimination does exist and will never go away. With "We can't afford you", or "You'll take the next big job that opens up", or simply not responding to your resume submission, they'll have a number of valid reasons. Ones that can't be debated or legally challenged.

When in reality it was all about how long will they stay around, can they really roll up their sleeves, are they going to give us 150% and do all the travel and invest all the hours we need to drive this company where we need to go, are they flexible enough, are they old school, and finally we just can't afford them.

Age discrimination does exist in every industry and now we're seeing it again in our industry as this senior generation is starting its departure.

Many, many years ago, my father, who was a 30-year veteran in retail security, told me: "Son, retail is a young man's game". Now certainly it was a different era back then, when women and minorities felt the blunt of the discrimination and weren't even included in the conversations or expressions. But the fact is that to a certain degree he was right - retail is a young person's game and very few make it to retirement.

So the goal of the seniors now who find themselves unemployed is to find that last hurrah. That last position that can help them ride out on their terms. And the only way to do that is to reinvent yourself, deal with the issues straight up, give them the reasons to hire you, develop a plan of approach and look at the interview more as a relaxed presentation. Expecting and knowing exactly what you're up against and, even then, it'll be one of the hardest, most challenging experiences you've faced yet. As getting older is just that for all of us. Just a thought, Gus Downing

NRF Names Dan Faketty, VP AP for Southeast Grocers - to Head
Loss Prevention Council

The National Retail Federation today announced that Southeastern Grocers' Vice President of Asset Protection Dan Faketty has been named chairman of the NRF Loss Prevention Council. Faketty, who will serve a two-year term, succeeds Rosamaria Sostilio, senior vice president for Hudson's Bay Company.

"I am honored by the nomination to serve as chairman and take the responsibility very seriously," Southeastern Grocers Vice President Asset Protection Dan Faketty said. "Today's retail landscape presents many unique challenges and opportunities, but our best opportunity remains unchanged - to do everything we can to better protect our customers and the industry." nrf.com

Aeropostale claims Sycamore may have set them up
Retailer asked court to probe Sycamore Partners, which owns a key Aeropostale clothing supplier

Aeropostale Inc., the teen clothing chain, filed for bankruptcy and asked a court for permission to investigate Sycamore Partners, saying its main lender forced it to deteriorate via a supplier it also controlled.

Online competition isn't the only source of the company's woes, CEO Julian Geiger said in court papers blaming decisions of Sycamore Partners, which also owns a key clothing supplier, MGF Sourcing.
In a 2013 conversation about naming Geiger to Aeropostale's board, Sycamore's managing director Stefan Kaluzny told him to "do nothing" and "just observe" because "his plan was to let Aeropostale deteriorate so that he could buy the company in bankruptcy," Geiger said in court papers.

When Geiger complained last year that MGF's prices were too high, causing Aeropostale to pay $25 million more than it would for comparable merchandise from competing suppliers, Kaluzny said he had to make his numbers at MGF, Geiger said in the complaint.

Aeropostale has asked the court to appoint an independent examiner to probe Sycamore and Kaluzny, along with others. internetretailer.com

New York Security Guard Training
"Diploma Mills" in NYC

In 1992, New York became a nationwide leader in efforts to clean up and professionalize the private security industry when Gov. Mario Cuomo signed the Security Guard Act. For the first time, beginning a couple of years later in 1994, security guards employed in New York were required to register with the state and go through mandatory yearly training.

But more than two decades later, as their resources dwindle, the state agencies in charge of overseeing the private security industry struggle to make sure companies and the guards they employ are following the rules. A City Limits investigation reveals a messy training school system in New York, full of discrepancies and misinformation, where it's even possible to "buy" a certificate without going through any of the mandatory training.

In interviews with City Limits, not only did industry leaders and researchers say they wanted to see changes, but guards themselves said more oversight and better training is needed.

The rules aren't exactly onerous. Nick Sierra, 23, started working at a Duane Reade earlier this year and says his training was for the full eight hours, but said the class was "easy" and "common sense." "To get a license, all you need to do is watch a video, take a test," he says.

Yet the "diploma mill," where schools hand out certificates for a price, as well as schools that don't make guards stay for an entire day, is still a problem in New York. In an informal survey of 35 active guards, 27 guards of varying levels of experience told City Limits they have never never sat in a class for more than five or six hours when taking either of the eight-hour required courses. Eleven of the guards said that the 16-hour, on-the-job training course is often completed in eight hours rather than split into two eight-hour days.

"I was there for 30 minutes. They already had [the certificate] printed out," says 32-year-old guard Luis Baez about his experience taking the eight-hour annual training class. "They give you a bullshit test and they give you the answers. You fill in the bubbles and that's sent to the state." citylimits.org

New Food Safety Whistleblower Regulations: OSHA Bites Off
More Than It Can Chew

Employers in the food industry have a new headache to worry about. On April 18, 2016, the federal Occupational Safety and Health Administration released final rules establishing standards and procedures for whistleblower and retaliation complaints. Employees now may file whistleblower complaints with OSHA based on their reports of food safety concerns.

The FSMA protects employees who provide information relating to any action that the employee reasonably believes to be in violation of the Federal Food, Drug, and Cosmetic Act. The Act protects internal reports to management, even if made in the ordinary course of the employee's duties. If an employee works as a food safety professional, the employee's regular job duties (reporting food safety issues to the employer) are "protected activities." Any adverse employment action against a food safety professional could result in a retaliation claim with OSHA, and subject the employer to an Agency investigation.  lexology.com
1.1M retail businesses in U.S., 98% employ fewer than 100 people & 95% operate one location
$15 minimum wage, 37% said rate would "would threaten their very existence or cause them to fail"

While five percent of the respondents cited federal government regulations, rules and mandates as their single most important challenge, 75 percent of the companies said regulations have increased in the past several years as have compliance costs.

Some 64 percent said the compliance costs tied to government regulation have risen over the past few years. wwd.com

Home Depot Night Shift Workers Get Class Cert. In OT Row
A California federal judge certified an estimated 20,000-strong class of Home Depot employees accusing the big-box retailer of violating California law by failing to pay overtime to state-based employees who worked more than eight hours and past midnight, saying Home Depot's arguments fell short.  law360.com
Study: Bad odors, dirty restrooms among top five store turn-offs
Retailers who fail to maintain a clean, well-maintained store are putting themselves at a strong competitive disadvantage.

That's the takeaway from a new survey conducted by Harris Poll for the Cintas Corp., which found that 93% of U.S. adults would not return to a retailer if they experienced some type of issue related to the facility. The top five factors that would turn patrons away from a store were:

• General bad odor - 78%
• Dirty restrooms (e.g., floors, stalls, mirrors, odor) - 66%
• Dirty surfaces (e.g., dust on displays, dust bunnies on floors) - 65%
• Entryway cleanliness (e.g., cigarette butts, overflowing trash cans, unkempt appearance) - 60%
• Dressing room conditions (e.g., dirty mirrors, dirty floors, broken locks, lighting issues) - 56%

Consumers also cited broken or cracked glass (53%), plumbing issues (e.g., toilets and/or sinks not working) (52%), slippery floors (e.g., wetness, dirt/dust) (52%), noise (e.g., loud music, loud employees, phones ringing) (43%), lighting issues (e.g., light fixtures out, not working properly, poor lighting) (40%) and temperature (e.g., too hot/too cold) (30%) as factors that would influence them in choosing to not return to a retail store.

The study also found that gender plays a role in which factors influence a customer to avoid a retail facility. Women are less likely to return to a facility with poor dressing room conditions (65%) than males (47%).  chainstoreage.com
Gloucester Twp. police target new 'organized crime' - shoplifting
Are they tied into an ORC Association?

Since Gloucester Premium Outlets opened this past August, Gloucester Township police have been learning how to deal with organized retail crime. "The sophistication of the technology of these people is incredible," says Capt. Anthony Minosse. Having busted a number of organized shoplifting crews since its opening coming down from NYC , Philadelphia, and Atlantic City the police are working closely with local merchants. For this police department this is a new problem. Editor's Note: If a couple of the industry experts haven't already spent time with them then it might prove beneficial to do so. Just a thought.  philly.com

Keene, NH: Wendy's had to launch an investigation after a woman found a razor blade in her daughter's soda cup
A mother's discovery of a razor blade in her daughter's soda from Wendy's has prompted investigations by both the restaurant and the city of Keene. At the bottom of the cup was a silver razor blade with black and brown slimy-looking material on it. Simonds posted that her daughter drank some of the soda before the razor blade was discovered, but she is OK. The razor blade is believed to have been used by an employee of a cleaning company Thursday night to clean the stove hoods in the eatery's kitchen, he said. An employee found the razor blade in the trash, and, concerned someone might get cut by it, put the blade in a cup with the intention of disposing of it, Rogers said. But the employee didn't take care of it right away, and another employee accidentally filled the cup with soda and gave it to a customer, Rogers said. sentinelsource.com

PacSun Gets Del. Judge's OK For Ch. 11 Bid, Auction Plan
Pacific Sunwear officials have set a June 15 bid deadline, with a possible auction on June 22, for the nearly 600-store nationwide chain. "This case has moved very fast." law360.com

Sports Authority assets to hit auction May 16th, 450 store closings loom

Teen Retailer Aeropostale Files For Chapter 11 - closing 154 stores

Hugo Boss considering closing some stores worldwide

Extreme-value brand Five Below opened 75 stores last year - 85 this year
Quarterly Same Store Sales Results
Canada's A&W Q1 comp's up 8.6%, sales up 20.4%
Canada's Loblaw Q1 - Food retail (Loblaw) comp's up 2.6%, Shoppers Drug comp's up 6.3%, sales up 3.3%
Smart & Final comp's up 2.0%, sales up 10.5%
Papa John's Q1 North America comp's up 0.1%, International up 5.7%, sales up 2.3%
Vitamin Shoppe comp's down 1.9%, sales flat

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& doesn't filter retail's reality




Study: Retailers' payments programs across channels by no means seamless
Omnichannel may be a big industry buzzword, but retailers are still figuring out how to apply it to payments.

ACI Worldwide, "Omnichannel Payments for Merchants: Myth or Reality?" only 21% of respondents have competed an omnichannel payments program.

Asked whether they have a common set of fraud prevention capabilities across all channels, a slight majority of respondents (53%) said no, 39% yes and 8% were unsure. Forty-two percent of respondents said they have no common set of payment security capabilities across all channels today, 9% were unsure and 49% have these capabilities.

The survey also shows that the preferred implementation strategy for omnichannel payments has moved from an in-house (on-premise) model to a hosted SaaS model. Results show that increased payments complexity and PCI compliance are likely to be the biggest drivers for this move in delivery/consumption model.  chainstoreage.com
New York State data breaches up 40% this year - 459 reported
Companies are required to report compromises of customer data to the attorney general's office as part of the New York State Information Security Breach & Notification Act of 2005.

Among the trends this year has been growth in breaches involving W-2 forms and other tax-related information. Still, a big chunk of the notices- 148 -were for inadvertent disclosures of customer information. Notices must also be sent to the state police and the Department of Consumer Protection. The AG's office is working on streamlining the notification process so that eventually one report will suffice for all three government agencies.  crainsnewyork.com

Commercial drones gaining altitude with top IT vendors
Google, Verizon and others are partnering with NASA on an Unmanned Aircraft System (UAS) traffic management scheme. Cisco has shown off drones whose cameras feed into the company's collaboration technologies. And AT&T, IBM and Intel have all demonstrated advanced drone-based research.

Since late 2014, the FAA also has been granting so-called Section 333 exemptions to thousands of organizations seeking to experiment with or use drones for less publicized commercial purposes, such as aerial photography by realtors, surveillance by various entities and pipeline monitoring by energy companies. cio.com




Agilence Announces Partnership with Sears Holdings

Mount Laurel, NJ, May 4, 2016 - Agilence Inc., the leading provider of SaaS-based data analytics solutions is proud to announce its newest partnership with Sears Holdings Corporation's Asset & Profit Protection unit. SHC APP will utilize the Retail 20/20 platform as its next generation analytics platform to enable the Company to identify fraud, process, and operational anomalies.

"We were looking for a solution that went beyond traditional asset protection / loss prevention solutions, one that could improve our analytical posture from day one," said VP & Chief Security Officer Scott Glenn.

"At Agilence we strive to build applications that provide actionable insights and prescriptive alerts, which free users to focus on solving problems and generating profits," said Russ Hawkins, President & CEO, Agilence, Inc. "We are very happy to add Sears Holdings Corporation to the Agilence community, and our team is looking forward to a productive long term partnership."

About Agilence, Inc.
Agilence (www.agilenceinc.com) is the industry leader in data analytics and reporting solutions for retail and food & beverage organizations. Agilence develops 20/20 Data Analytics, a family of highly flexible and powerful cloud-based reporting solutions. 20/20 provides organizations with a complete view of their business, empowering them to quickly identify and prevent loss, solve operational problems, and improve sales across the enterprise. Agilence, Inc. is headquartered in Mount Laurel, NJ. To learn more about Agilence, please email sales@agilenceinc.com or call 856-366-1200.

About Sears Holding Corporations
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences to serve our members - wherever, whenever and however they want to shop. Sears Holdings is home to Shop Your Way, a social shopping platform offering members rewards for shopping at Sears and Kmart, as well as with other retail partners across categories important to them. The Company operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation, with full-line and specialty retail stores across the United States. For more information, visit www.searsholdings.com.




Roadmap for New LP Executives

Part 15: Taking a Risk

By Mike Nagyhazy
Senior Director of Loss Prevention,
24 Hour Fitness

Questions or comments can be emailed to mnagyhazy@24hourfit.com

There's a quote floating around out there from Richard Branson - "If someone offers you an amazing opportunity and you're not sure you can do it, say yes - then learn how to do it later." Although I'm not a huge "quote guy" by nature, I'm really drawn to this one - especially within loss prevention.

As loss prevention professionals, we know that there are many different areas of expertise within LP: retail, supply chain, corporate security, ORC, etc. They're all very interesting, but they can also be quite intimidating if you haven't spent years in that particular field. The truth is, most LP professionals fall into the field of loss prevention, and most of us are really good at just figuring things out. As I reflect back on my LP career for a few minutes, I am quickly reminded that the majority of my more memorable LP moves have followed this pattern: holy crap, I don't know how to do [insert new opportunity here], but it seems so exciting, and obviously someone above my pay grade feels that I'd be a good fit, sooo... I'll do and figure it out along the way!! It's a bit scary, but if you approach things with the right attitude, do your research, ask plenty of questions and involve your mentors, it's usually a home run. As an example, I had no clue about supply chain loss prevention, and instantly inherited 4 regional distribution centers overnight when the Target/Mervyns split happened many years ago. It was one of the scariest times in my professional career. After a lot of research, many conversations, and daunting site visits, I came to my conclusion with this new, intimidating opportunity - I'm just trying to keep company 'stuff' within these four, large walls... When you take a step back from the flurry of worries, incidents, meetings, projects and static, it really helps to just level-set your mind, establish your purpose, and learn a new aspect of loss prevention - even if you don't have years and years of experience with it.

To follow-up with the initial quote, if someone believes in you, trusts your leadership style, and feels that your personality and skill set would be a great fit somewhere (whether within your current organization, or not), consider it! Don't let doubt or insecurity block the opportunities and close doors for you. Make educated and strategic moves, but don't let the lack of experience keep you stagnant. After all, VPs didn't start their career as VPs, directors didn't start as directors and managers didn't start as managers. Nearly everyone started in entry-level positions; they gave it their all, accepted offers that made sense, and took risks at the right time. It's a great way to submerge yourself in a variety of experiences, to build a diverse and interesting resume, to make more money, to meet more business partners, and to establish yourself within the world of loss prevention!


Read more of Mike's "Roadmap for New LP Executives" series here, with topics including: 
Meet and Greet Your Team -- Assessment/Task Delegation -- Company Priorities -- Developing an Action Plan -- Visibility/Accountability/Recognition -- Effective Communication -- Evaluating Company Structure -- Physical Security Platform -- Budgeting -- Capital Expenditure -- Documenting Your Accomplishments -- and more!



Live interviews from the NRF Big Show January 2016

Organized Retail Crime
The Great Debate #1

John Matas, VP of AP/Investigations & ORC, Macy's; Millie Kresevich, Dir. of AP, Luxottica; and Scott Sanford, Dir. of Investigations & Training, Barnes & Noble

How big is the ORC problem and how should it be defined? How accurate is the $30 billion estimate? What are the implications of the NRSS' finding that external theft has surpassed internal theft for the first time ever? And how are the current decriminalization trends going to impact ORC long-term? Joining us to tackle these complicated questions are John Matas, VP Asset Protection/Investigations & ORC, Macy's; Millie Kresevich, Director, Asset Protection, Luxottica; and Scott Sanford, Director of Investigations & Training, Barnes & Noble, Inc.

Episode Sponsored By:

LPNN Quick Take #25

Amber and Ed Wolfe (WG Security) discuss brain surgery and rocket science in this LPNN Quick Take.

Solution Providers, have a video or commercial you want to publish? Contact us.

Venmo under FTC Scrutiny for 'Unfair and Deceptive Practices'
PayPal disclosed in a regulatory filing late last week that its Venmo P2P payment service is under investigation by the Federal Trade Commission. In Thursday's quarterly filing with the Securities and Exchange Commission, PayPal said it received a request from the FTC that it cooperate as the agency tries to determine if the hugely popular payment app is in violation of the Federal Trade Commission Act for "unfair and deceptive practices." Neither PayPal nor the FTC has commented on the specific nature of the allegations against Venmo. PayPal, in a statement, acknowledged the investigation and its intention to cooperate. cardnotpresent.com

Study: This retailer is tops in providing digital experience
According to the "2016 Digital Experience Report" from application performance company Dynatrace, Costco led all online retailers in both performance and reliability. Apple followed in a close second place.

Other chains that scored well in both online performance and reliability included Macy's, TigerDirect, Target and Office Depot. L.L. Bean and Williams-Sonoma both scored slightly higher than Costco in performance but not in reliability, leading to lower overall ranking. retailingtoday.com

In State High Court, Ohio Defends Taxing Internet Retailers

The Future Of Payments Is In The Voice

eBay uncorks new online wine offering



8 nabbed after cops intercept multi-state credit card fraud rings
at Gloucester Premium Outlets

Gloucester Township Police were conducting proactive retail patrol on three separate incidents leading to the arrest of eight people and the recovery of a stolen handgun.

Authorities said they were able to interrupt two multi-state credit card rings and prevent thousands of dollars in retail theft and fraud following three separate investigations. Police were conducting surveillance at the Gloucester Premium Outlets April 26 as a result of ongoing retail theft.

While investigating, police saw four males attempting to use multiple credit and gift cards to purchase high-end merchandise. The four men were later found in possession of more than $6,000 worth of merchandise. Detectives seized multiple stolen credit and gift cards, a laptop and encrypted USB drive that was used to load stolen credit card account numbers onto the cards.

Then, on Sunday, May 1, at 2:56 p.m., authorities responded to the Watch Station at the outlets for a report of three women shoplifting from the store. Two of the women were located outside of the store and during questioning, were found with roughly $2,500 in outlet merchandise and shoplifting tools. nj.com

Corpus Christi, TX: Woman caught with $900 in stolen merchandise
Monday, Cops arrested a woman who attempted to steal nearly $900 worth of merchandise from a department store on Saratoga Boulevard. When Officers arrived at the scene, they were told an employee saw the woman go into a dressing with several pieces of clothing. When the woman came out, the employee did not see her with any of the clothing she had gone into the dressing room with. As the woman attempted to walk out of the store without paying, the employee stopped her. Officers found over $876 worth of stolen clothing in a stroller the woman had, and found more stolen merchandise in her purse. Officers arrested the woman, Eilen Puentes-Villafana, for theft. kztv10.com

Pittsburgh, PA: "Organized Retail Crime;
More than just Shoplifting"

It looks like shoplifting, but it's a whole lot more. Police say organized retail theft is one of the fastest-growing crimes in the country. Target 11 Consumer Investigator Robin Taylor talked to local police and discovered stores aren't the only ones paying a price. The police chief in Center Township told me that they just busted a ring of thieves who were stealing DVD's and then reselling them. The ringleader is being prosecuted under a new state law that recognizes this type of crime as more than just shoplifting. wpxi.com

Columbus, OH: Ex-Con who spent 30 yrs in prison busted for stealing $700 of merchandise from Columbus Area Goodwill stores

Franklin, TN: Woman Sought In $700 Target Theft

Minden, LA: Police arrested two women after reportedly attempting to sneak a shopping cart full of merchandise out of Walmart without paying

Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding. Share your ORC news and help the industry grow!!

Ann Arbor, MI FBI Manhunt 

Man who sprinkled hand cleaner & mice poison on produce at Ann Arbor grocery stores in custody
The FBI says they a have taken a man into custody for sprinkling substances on food in grocery stores.

Officials now say the man possibly struck multiple stores. They include the Whole Foods on W. Eisenhower Parkway, the Meijer on Ann Arbor-Saline Road and the Plum Market on North Maple. Officials say the man, who has reportedly confessed, was identified by tips from the public.

The FBI also says they have identified the substance as a mixture of hand cleaner, water and Tomcat mice poison, which was sprinkled on produce at the stores. The investigation is ongoing and, officials say, the suspect has said he visited other stores in the Ann Arbor area over the last few months.

The FBI is still working with the State of Michigan and Washtenaw County Health Officials to determine the threat to the public.

Here's a list of the other stores that may have been targeted by the man:

2240 S Main Street
Ann Arbor, MI 
Plum Market
375 North Maple
Ann Arbor, MI  
Cupcake Station
116 E Liberty
Ann Arbor, MI 
2000 Waters Road
Ann Arbor, MI   
Family Fare
2026 North Saginaw
Midland, MI 
Tsai Grocery
3115 Oak Valley Drive
Ann Arbor, MI  
3838 Richfield Road
Flint, MI 
910 Joe Mann Blvd
Midland, MI 
Meijer, #108
7300 Eastman  
7000 E Michigan Ave
Saline, MI
Meijer, #64
3145 Ann Arbor-Saline
Ann Arbor, MI  
Whole Foods
990 W Eisenhower Pkwy
Ann Arbor, MI  
Meijer, #213
9515 Birch Run Rd
Birch Run, MI  
Whole Foods
3135 Washtenaw Ave
Ann Arbor, MI   wxyz.com 
Millers Mini Mart
3001 Bay City Rd
Midland, MI 

Shootings and Deaths

Baltimore, MD: Police investigate deadly shooting outside Home Depot, 1 killed
Police are investigating a deadly shooting in the parking lot of a Home Depot in Northwest Baltimore. Police Lieutenant Jarron Jackson says the shooting happened shortly after an argument inside the store at the Reisterstown Road Plaza. Police say a man and a woman were in the store at the Reisterstown Road Plaza when a second man approached and they argued. Store security asked them all to leave and they complied, but at about 6:20 p.m. shots were fired in the parking lot. The victim was taken to a hospital where he died. The suspect ran from the scene but police believe the shooting was domestic and there is no further threat to the public. wbaltv.com

Snellville, GA: Man shoots his girlfriend at Walmart, turns himself into Police Snellville Police on Tuesday announced that Darrell Costallo Hale, of Gainesville, Florida, was being held without bond at Gwinnett County Jail. He faces a charge of aggravated assault after turning himself in Monday night. A woman was shot outside Walmart on Scenic Highway in Snellville Saturday morning. The woman was reportedly shot in the arm by a man who came up to her when she was about to enter the store. The shooting happened around 9:30 a.m. Saturday. The woman has been released from the hospital. patch.com

Memphis, TN: Suspect killed in attempted robbery of Extreme Gear store;
Shot by Employee

A 25-year-old man who police said attempted to rob an Orange Mound clothing store Tuesday has died after he was shot by an employee. Police were called to Extreme Gear at 2240 Lamar at 4:50 p.m. Tuesday. Officers found the suspect in the attempted robbery had been shot. He was taken in critical condition to the Regional Medical Center where he later died. commercialappeal.com

Albuquerque, NM: Suspected shoplifter dies in altercation with loss prevention worker at K-Mart
A suspected shoplifter died at a K-Mart in Albuquerque Tuesday during an altercation with a loss prevention worker. The incident happened around 6 p.m. Tuesday, but police have not released further information relaying exactly what transpired that led to the person's death. Detectives continue to investigate the person's death. kob.com

Robberies & Thefts

Chesterfield County, VA: Shoplifter Claims Excessive Force By Home Depot Loss Prevention
A Virginia woman claims she was the victim of excessive force after she was detained for shoplifting Saturday night outside a Chesterfield County Home Depot. Ashley Broyles, 31, was charged for petty larceny and assault, but this is not the first offense on her rap sheet - with several past convictions for both larceny and fraud. Still, Broyles wants to press charges against the security officer for excessive force. Chesterfield County Police said Broyles reportedly pushed the officer first, but she denied it. After the story broke, Home Depot released the following statement: "All of our security personnel are specially trained in handling the apprehension of shoplifters to reduce the safety risk to customers, our associates, and the suspected shoplifters themselves. Unfortunately, it is very common for shoplifters who resist to endanger others or themselves, so our intention is always to protect customers and associates from what could be a dangerous situation." nbc12.com

Sun Lakes, AZ: Robbery suspect attempted to stab Bashas' employee
The Maricopa County Sheriff's Office is asking for the public's help in identifying two suspects accused of stealing merchandise from a Bashas' grocery store. The theft occurred on April 12 and authorities say the male and female suspects were exiting the store with a cart full of unpaid merchandise. When an employee confronted them, they struggled over control of the cart. The male suspect then brandished a knife and attempted to stab the employee. Both suspects fled the store with the items. fox10phoenix.com

West Nyack, NY: 2 Dick's Sporting Goods employees accused of $2,670 theft

Indianapolis, IN: Smash-and-grab robbers hit Macy's in Glendale Town Center

UK: Police hunt after London jewelry shop raid

Fort Worth, TX: Police believe Family Dollar / Dollar General bandits linked to at least nine holdups in the city

Farmington, ME: Two men sentenced in Franklin County arsons and Convenience Store burglaries

Joplin, MO: Federal Grand Jury indicts a man for Armed Robbery of Select Jewelry store on March 17

Kent County, MI: Rolex robber shot by jewelry store owner gets 33 years prison

Silverhorn/ Four Seasons Biltmore, Santa Barbara, CA, police release new information in search for 3 suspects in $35,000 Rolex theft

Kay Jewelers in the Premium Outlet Mall, Orlando, FL reported a Grab & Run on 5/2, merchandise valued at $7,199

Piercing Pagoda in the West Towne Mall, Madison, WI reported an Attempted Burglary on 5/3, no merchandise was stolen

Zales Outlet in the Vacaville Premium Outlets, Vacaville, CA reported a Grab & Run on 5/2, merchandise valued at $30,000 

Cargo Theft 

Brantford, ON, CN: Tractor trailer full of Tires stolen, valued at $100,000

Credit Card Fraud

Traffic stop of 3 Miami men on I75 in Gainesville finds credit card-making machines & fake credit cards

Alexandria, MN: Walmart Credit Card Fraud Suspect Arrested After Foot Chase

Skimming Reports

ATM Skimmer pleads guilty in multi-city, Conn. $709,000 skimming theft

Skimming Duo may be operating in Gallatin, Tenn. - Hit Walgreens & Hibbitt Sports

Portland, OR: Police warn: Beware of ATM card 'skimmers'

BP - Madison, WI - Armed Robbery
Brothers Package Store - Albany, GA - Burglary
Buy Backs - Niles, OH - Robbery
Dollar General - Fort Smith, AR - Robbery
Dollar General - Rocky Mount, NC - Robbery
D&S Express - Council Bluffs, IA - Robbery
Extreme Gear - Memphis, TN - Robbery / Suspect killed by owner
Family Dollar - Columbus, OH - Armed Robbery
Goodwill - Columbus, OH - Robbery
Little Caesars - Columbus, OH - Armed Robbery
Plaza Pawn - Jefferson County, MO - Burglary / Guns stolen
Ray's Mini Mar - Gastonia, NC - Armed Robbery / shots fired
Sportsman's Outlet - Humble, TX - Burglary/ Guns Stolen
Super Quik - Channelview, TX - Armed Robbery / shots fired
Walgreens - Conyers, GA - Armed Robbery
7-Eleven - Bradenton, FL - Armed Robbery



Featured Job Alert Spotlights
Director of Loss Prevention
Rocky Mount, NC

ThThis is a retained search for the D&D Daily.
Vice President of Loss Prevention
Vancouver, BC, Canada

Aritzia is searching for our new Vice President, Loss Prevention who will maximize profit by minimizing loss while respecting People, Brand and Operations. The Vice President, Loss Prevention is responsible for developing Aritzia's Loss Prevention strategy and tactics for Merchandise, Finance, People, Property, and Information...
Loss Prevention Manager
Calgary, AB, Canada

ReResponsible for communicating and implementing Loss Prevention strategies and creating a localized strategy within assigned location. Responsible for hiring, training, developing and supervising of 5-15 Loss Prevention agents...
National Sales Manager
Franklin Park, IL

SeSe-Kure Controls is one of the leading manufacturers of Anti-Shoplifting systems in the USA. We are seeking an experienced sales professional to serve as a National Sales Manager. Qualified applicants must be able to manage a sales team, offer creative solutions and a strong commitment to customer satisfaction.
Director of Sales
Southwest Region

ThThe Director of Sales is responsible for meeting and exceeding revenue and profit goals for the assigned region. The individual will be accountable for specific accounts within their designated area and will manage core business while focusing on new business with an emphasis on growth...

Loss Prevention Specialist
Greencastle, IN
The Loss Prevention Officer has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

Featured Job Alerts

SBH Fashion Vice President of Loss Prevention
New York, NY
Ollie's Outlet Director of Loss Prevention
Harrisburg, PA
Sears Holdings Corporation Director Asset & Profit Protection, Automotive
Hoffman Estates, IL
Dollar General Director Loss Prevention
Charlotte, NC
Dollar Express Director of Loss Prevention
Charlotte, NC
Amazon Fulfillment Services, Inc Director, Loss Prevention & Security
Seattle, WA
Mattress Firm Director of Field Loss Prevention
Houston, TX
Barnes & Noble Regional Loss Prevention Director - Based in Mid Atlantic
New York, NY
Helzberg Diamonds Director of Loss Prevention
North Kansas City, MO
Goodwill Industries of San Antonio Director of Loss Prevention & Risk Management
Commerce Downtown
Wireless Vision  Director of Loss Prevention
Greater Detroit Area 
Home Depot Corporate Director Loss Prevention
Atlanta, GA
Home Depot  Divisional Manager of Asset Protection
Toronto, Canada
CarMax  Regional Loss Prevention Director
Laurel, MD 

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Allan Watters was named Senior Vice President of Asset Protection for Stage Stores.
John Pappas was named Senior Regional Loss Prevention Manager for New York and Company.

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Questions Every Leader Must Ask to Run an Effective Organization  What does it really take to effectively lead an organization? Sure, you have to have the right skills, authenticity and willingness to handle tough situations, but there are so many more things that a leadership role requires. Use these questions to help you be a better leader. Aim high

5 Ways Great Leaders Make Work Meaningful for Employees 
One of the most important things you can do for your employees is to make their work meaningful and enjoyable. When you follow these 5 rules, not only will you be the best boss, but you'll cultivate a culture of growth inside the organization. Go big on meaning

Can Anyone Become a Leader, or Are Most of Us Destined to Be Followers?  Many people underestimate their ability to be a leader, simply because they've never thought of themselves in that role. Many of us, have within ourselves, the ability to lead and take on the role, so if you think you have what it takes, consider these things. Surround yourself with success

10 Habits of Well-Liked Bosses
Everyone has had one of those truly great, impactful bosses. Not only are these kinds of leaders important to an organizations' success, but they also drive engagement way up. What does it take to become a boss that everyone loves? They manage up


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Asking for advice is a great thing and we all need it from time to time merely because, as the old adage goes, we're too close to the trees to see the forest. However, the key is who you ask for it and what are their agendas, because we all have them and even well-intentioned advice can be swayed by an individual's need or desire to accomplish their objectives. Advice is the easiest thing to give and the hardest thing to practice. But getting a second opinion is always good. You've just got to realize that we're all just humans and even the best advice givers and mentors are influenced by their own needs.

Just a Thought,
Gus Downing

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