The Changing of the Guard
Does Age have something to do with it?
Looking at the harsh cold reality from 35,000 feet can often times be an
eye-opening experience. One that none of us truly want to see or even talk
about. But the fact remains that the majority of the 12 senior executives
eliminated over the last eleven months were in their fifties. Did age play a
part in their elimination?
The age old debate of age discrimination exists regardless of all the hard facts
supporting the eliminations. From higher salaries, rightfully driven by a wealth
of experience and contributions, to having developed teams that can in fact
maintain deliverables and results.
The bottom line at the end of the day is that high performing executives later
in their careers inevitability run the risk of being eliminated. It's almost the
natural course of life.
We see it in sports, and virtually every walk of life. And we've seen it in this
industry before when the last generation left the scene.
Very few actually make retirement and most, if not all, fight it to the bitter
end and who blames them. Everyone wants to go out on top and on their own
But the fact remains that for an executive in their mid to late fifties, age
discrimination does exist and will never go away. With "We can't afford you", or
"You'll take the next big job that opens up", or simply not responding to your
resume submission, they'll have a number of valid reasons. Ones that can't be
debated or legally challenged.
When in reality it was all about how long will they stay around, can they really
roll up their sleeves, are they going to give us 150% and do all the travel and
invest all the hours we need to drive this company where we need to go, are they
flexible enough, are they old school, and finally we just can't afford them.
Age discrimination does exist in every industry and now we're seeing it again in
our industry as this senior generation is starting its departure.
Many, many years ago, my father, who was a 30-year veteran in retail security,
told me: "Son, retail is a young man's game". Now certainly it was a different
era back then, when women and minorities felt the blunt of the discrimination
and weren't even included in the conversations or expressions. But the fact is that
to a certain degree he was right - retail is a young person's game and very few
make it to retirement.
So the goal of the seniors now who find themselves unemployed is to find that
last hurrah. That last position that can help them ride out on their terms. And
the only way to do that is to reinvent yourself, deal with the issues straight
up, give them the reasons to hire you, develop a plan of approach and look at
the interview more as a relaxed presentation. Expecting and knowing exactly what
you're up against and, even then, it'll be one of the hardest, most challenging
experiences you've faced yet. As getting older is just that for all of us. Just
a thought, Gus Downing
Names Dan Faketty, VP AP for Southeast Grocers - to Head
The National Retail Federation today
announced that Southeastern Grocers' Vice President of Asset Protection Dan
Faketty has been named chairman of the NRF Loss Prevention Council. Faketty, who
will serve a two-year term, succeeds Rosamaria Sostilio, senior vice president
for Hudson's Bay Company.
"I am honored by the nomination to serve as
chairman and take the responsibility very seriously," Southeastern Grocers Vice
President Asset Protection Dan Faketty said. "Today's retail landscape presents
many unique challenges and opportunities, but our best opportunity remains
unchanged - to do everything we can to better protect our customers and the
Aeropostale claims Sycamore
may have set them up
Retailer asked court to probe Sycamore Partners,
which owns a key Aeropostale clothing supplier
Aeropostale Inc., the teen clothing chain, filed for bankruptcy and asked a
court for permission to investigate Sycamore Partners, saying its main lender
forced it to deteriorate via a supplier it also controlled.
competition isn't the only source of the company's woes,
CEO Julian Geiger said in court papers blaming decisions of Sycamore
Partners, which also owns a key clothing supplier, MGF Sourcing.
In a 2013
conversation about naming Geiger to Aeropostale's board,
Sycamore's managing director Stefan Kaluzny told him to "do nothing" and "just observe" because
"his plan was to let Aeropostale deteriorate so that he
could buy the company in bankruptcy," Geiger said in court papers.
Geiger complained last year that MGF's prices were too high, causing Aeropostale
to pay $25 million more than it would for comparable merchandise from competing
suppliers, Kaluzny said he had to make his numbers at MGF, Geiger said in the
Aeropostale has asked the court to appoint an independent
examiner to probe Sycamore and Kaluzny, along with others. internetretailer.com
New York Security Guard
Mills" in NYC
In 1992, New York became a
nationwide leader in efforts to clean up and professionalize the private
security industry when Gov. Mario Cuomo signed the Security Guard Act.
For the first time, beginning a couple of years later in 1994, security guards
employed in New York were required to register with the state and go through
mandatory yearly training.
But more than two decades later, as their
resources dwindle, the state agencies in charge of overseeing the private
security industry struggle to make sure companies and the guards they employ are
following the rules. A City Limits investigation reveals a messy training school
system in New York, full of discrepancies and misinformation, where it's
even possible to "buy" a certificate without going through any of the mandatory
In interviews with City Limits, not only did industry
leaders and researchers say they wanted to see changes, but guards themselves
said more oversight and better training is needed.
The rules aren't
exactly onerous. Nick Sierra, 23, started working at a Duane Reade earlier this
year and says his training was for the full eight hours, but said the class was
"easy" and "common sense." "To get a license, all you need to do is watch a
video, take a test," he says.
Yet the "diploma mill,"
where schools hand out certificates for a price, as well as schools that don't
make guards stay for an entire day, is still a problem in New York. In an
informal survey of 35 active guards, 27 guards of varying levels of experience
told City Limits they have never never sat in a class for more than
five or six hours when taking either of the eight-hour required courses. Eleven
of the guards said that the 16-hour, on-the-job training course is often
completed in eight hours rather than split into two eight-hour days.
"I was there for 30 minutes. They already had [the certificate]
printed out," says 32-year-old guard Luis Baez about his experience taking the
eight-hour annual training class. "They give you a bullshit test and they give
you the answers. You fill in the bubbles and that's sent to the state."
New Food Safety
Whistleblower Regulations: OSHA Bites Off
More Than It Can Chew
Employers in the food industry have a new headache to worry about. On April
18, 2016, the federal Occupational Safety and Health Administration released
final rules establishing standards and procedures for whistleblower and
retaliation complaints. Employees now may file whistleblower complaints with
OSHA based on their reports of food safety concerns.
The FSMA protects
employees who provide information relating to any action that the employee
reasonably believes to be in violation of the Federal Food, Drug, and Cosmetic
Act. The Act protects internal reports to management, even if made in the
ordinary course of the employee's duties. If an employee works as a food safety
professional, the employee's regular job duties (reporting food safety issues to
the employer) are "protected activities." Any adverse employment action against
a food safety professional could result in a retaliation claim with OSHA, and
subject the employer to an Agency investigation. lexology.com
1.1M retail businesses in
U.S., 98% employ fewer than 100 people & 95% operate one location
$15 minimum wage, 37% said rate would "would
threaten their very existence or cause them to fail"
While five percent of the respondents cited federal government
regulations, rules and mandates as their single most important challenge,
75 percent of the companies said regulations have increased in the past several
years as have compliance costs.
Some 64 percent said
the compliance costs tied to government regulation have risen over the past few
Home Depot Night Shift
Workers Get Class Cert. In OT Row
federal judge certified an estimated 20,000-strong class of
Depot employees accusing the big-box retailer of violating California law by
failing to pay overtime to state-based employees who worked more than eight
hours and past midnight, saying Home Depot's arguments fell short. law360.com
Study: Bad odors, dirty
restrooms among top five store turn-offs
who fail to maintain a clean, well-maintained store are putting themselves at a
strong competitive disadvantage.
That's the takeaway from a new survey
conducted by Harris Poll for the Cintas Corp., which found that 93% of
U.S. adults would not return to a retailer if they experienced some
type of issue related to the facility. The top five factors that would turn
patrons away from a store were:
• General bad odor - 78%
Dirty restrooms (e.g., floors, stalls, mirrors, odor) - 66%
surfaces (e.g., dust on displays, dust bunnies on floors) - 65%
Entryway cleanliness (e.g., cigarette butts, overflowing trash cans, unkempt
appearance) - 60%
• Dressing room conditions (e.g., dirty mirrors, dirty
floors, broken locks, lighting issues) - 56%
Consumers also cited broken
or cracked glass (53%), plumbing issues (e.g., toilets and/or sinks not working)
(52%), slippery floors (e.g., wetness, dirt/dust) (52%), noise (e.g., loud
music, loud employees, phones ringing) (43%), lighting issues (e.g., light
fixtures out, not working properly, poor lighting) (40%) and temperature (e.g.,
too hot/too cold) (30%) as factors that would influence them in choosing to not
return to a retail store.
The study also found that gender plays a role
in which factors influence a customer to avoid a retail facility. Women are less
likely to return to a facility with poor dressing room conditions (65%) than
males (47%). chainstoreage.com
Twp. police target new 'organized crime' - shoplifting
Are they tied into an
Since Gloucester Premium
Outlets opened this past August, Gloucester Township police
have been learning how to deal with organized retail crime. "The
sophistication of the technology of these people is incredible," says Capt.
Anthony Minosse. Having busted a number of organized shoplifting crews since its
opening coming down from NYC , Philadelphia, and Atlantic City the police are
working closely with local merchants. For this police department this is a new
problem. Editor's Note: If a couple of the industry experts
haven't already spent time with them then it might prove beneficial to do so.
Just a thought. philly.com
Keene, NH: Wendy's had to
launch an investigation after a woman found a razor blade in her daughter's soda
A mother's discovery of a razor blade in her
daughter's soda from Wendy's has prompted investigations by both the restaurant
and the city of Keene. At the bottom of the cup was a silver razor blade with
black and brown slimy-looking material on it. Simonds posted that her daughter
drank some of the soda before the razor blade was discovered, but she is OK. The
razor blade is believed to have been used by an employee of a cleaning company
Thursday night to clean the stove hoods in the eatery's kitchen, he said. An
employee found the razor blade in the trash, and, concerned someone might get
cut by it, put the blade in a cup with the intention of disposing of it, Rogers
said. But the employee didn't take care of it right away, and another employee
accidentally filled the cup with soda and gave it to a customer, Rogers said.
PacSun Gets Del. Judge's OK
For Ch. 11 Bid, Auction Plan
officials have set a June 15 bid deadline, with a possible auction on
June 22, for the nearly 600-store nationwide chain. "This case has moved very
Sports Authority assets to
hit auction May 16th, 450 store closings loom
Teen Retailer Aeropostale
Files For Chapter 11 - closing 154 stores
Hugo Boss considering
closing some stores worldwide
Extreme-value brand Five
Below opened 75 stores last year - 85 this year
Quarterly Same Store Sales
Canada's A&W Q1 comp's up 8.6%, sales up 20.4%
Canada's Loblaw Q1 - Food retail (Loblaw) comp's up 2.6%, Shoppers Drug comp's
up 6.3%, sales up 3.3%
Smart & Final comp's up 2.0%, sales up 10.5%
John's Q1 North America comp's up 0.1%, International up 5.7%, sales up 2.3%
Vitamin Shoppe comp's down 1.9%, sales flat