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May 8, 2013 SUBSCRIBE

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Paul Jaeckle was appointed to Asset Protection Eastern Business Unit Senior Director for Wal-Mart. He has worked with Walmart for over 11 years, in such positions as Director of Innovation, Director of Operations, Market Manager, Regional Operations Support Director, Regional Asset Protection/Loss Prevention Director, and District Loss Prevention Supervisor. Paul earned his Bachelors of Science degree in Law Enforcement and Justice Administration from Western Illinois University, and continued his education, earning a  Masters of Science degree in Organization Development and Design from The Sage Colleges-Sage Graduate School. Congratulations Paul!
Nikki Bayne was appointed to Asset Protection Central Business Unit Senior Director for Wal-Mart. Congratulations Nikki!
Van Carney was promoted to Director, Safety and Loss Prevention for Domino's Pizza. Van Carney has been with Domino's Pizza for 17 years, previously as the Northeast Director, Security and Safety. Prior, he had been the Division Director, Loss Prevention, Midwestern Division for Sherwin Williams for 8 years. He has held other loss prevention positions, one at Child World, Inc. Van earned his Bachelor of Science degree in Criminal Justice at Middle Tennessee University, and went on to earn his Masters of Science degree in Management and Organizational Behavior at Illinois Benedictine University. Congratulations Van!

FTC puts background check sites on notice - is your provider on the list? 
Federal regulators on Tuesday warned several companies that the quick, easy background checks they are providing online might violate the Fair Credit Reporting Act. The Federal Trade Commission sent warning letters to 10 businesses, including sites like and USA People Search, after FTC staff posed as employers and creditors looking for information that could be used to deny a person a job, an apartment or even insurance. As part of its recent inquiry, the FTC staff probed 45 companies. Berger declined to offer specifics on the 10 cases that were flagged, other than to say that most of the queries by FTC staff were conducted by phone and that in each case there was some indication that the company might not be complying with the law. Is your provider on the list? (Source Associated Press)

MAPCO Express convenience stores hit by POS hackers/skimmers - MAPCO operates across 7 southeastern U.S. states  Experienced a security breach by third-party hackers that may have compromised the credit and debit card information of certain MAPCO customers, the company announced today. The incident involves credit/debit card payments for transactions at MAPCO locations between March 19-25, April 14-15 and April 20-21. These systems transmit certain card information needed for the approval of transactions. The hackers may have stolen information that could potentially be used to initiate fraudulent credit and debit card transactions. They have 377 stores in the southeastern U.S. and did not identify what stores were impacted. They are working with a nationally-recognized computer forensics investigation firm and the FBI. (Source

Anonymous' OpUSA is under way - hits Honolulu PD's crime alert system first! 
Anonymous' "Operation USA" began yesterday and among its first confirmed victims is the Honolulu Police Department. According to Hawaii News Now, the department has stated that its "HPD Alerts" database was accessed, and subscribers' names, phone numbers, and email addresses were compromised and published online. The group behind the hack - X-Blackerz Inc. - has also published personal and login details of two dozen HPD staff. They've hit our industry before, with hitting CLEAR's system a few years ago. If this is an indication of where their looking, ie. crime alerts - then we may be in for a fight. (Source

Senior Senators launch "Deter Cyber Theft Act" 
A group of senior Republican and Democratic senators proposed a new law on Tuesday to combat computer espionage and the theft of valuable commercial data from U.S. companies. The proposed law aims to combat the theft of intellectual property from U.S. companies, which spend billions in research and development only to be targeted by foreign firms and countries that illegally access their data and use it to compete against them. (Source

The FTC's "Consumer Sentinel Network" detailed report listing Identity Theft as #1 problem & still growing  With a state by state breakdown this is the final report for 2012 of all the issues surrounding identity theft. Florida being the number one state again. Florida has more identity theft complaints than any other state in the country, with 361.3 complaints per 100,000 residents last year, according to the Federal Trade Commission’s 2012 Consumer Sentinel Network report. (Source (Source

The FBI and Leadership - Helping Employees 'Lead Where They Stand'  An Interview with Janet Kamerman- Executive Assistant director human resources branch and is a principal architect of the Bureau’s Leadership Development Program. In this two part series Ms. Kamerman outlines how the FBI developed their Leadership Development Program (LDP) and how it addresses leadership and development in an organization of 36,000 employees. Great read for all of us. (Source

Target opening two dozen stores in Western Canada this week and next 
Target says it is opening 10 stores in Alberta, nine in B.C. and three in Manitoba this week as it rolls toward its target of 124 in Canada this year. They've spent the last year staffing AP jobs and driving the salary levels up in Canada. (Source

Retail’s Expensive New Problem: Sourcing When Tragedy Strikes 
Major retailers like Wal-Mart, J.C. Penney, Gap, Nike and Target are feeling a new degree of pressure to re-assess global sourcing strategies. The disaster's magnitude is hard to ignore, but this tragedy also comes in the midst of a transition in which consumers are becoming less tolerant of perceived complacency regarding workplace safety. (Source

U.S. Is Weighing Wide Overhaul of Wiretap Laws 
The Obama administration, resolving years of internal debate, is on the verge of backing a Federal Bureau of Investigation plan for a sweeping overhaul of surveillance laws that would make it easier to wiretap people who communicate using the Internet rather than by traditional phone services. (Source

The LPRC research team has just completed a large store manager interview study for P&G around on-packaging logos to deter thieves- result soon. 

Dwindling unions lose right to put up posters informing workers they have right to unionize  In another blow to the nation's dwindling labor unions, an appeals court on Tuesday struck down a federal rule that would have required millions of businesses to put up posters informing workers of their right to form a union. (Source Associated Press)

Mall Watch program working extremely well for Tanger Five Oaks and Governor's Crossing in Knoxville - targeting career shoplifter & ORC  The Mall Watch Program connects police and commercial managers at the city’s two malls in an effort to identify and nab shoplifters, spokesman Bob Stahlke said. We started seeing we were having more arrests, and that is when we decided to start tracking arrests based on the alerts,” she said. “It has been hugely successful, especially in January and February.” Cowan said officers made 14 arrests the first two months of this year because of the alerts. "What we’re dealing with is organized criminal theft. They’re not stopping with one item. They’re going from store to store, mall to mall and stealing as much as they can,” she said. “They come from all over the Southeast, and as large a volume of people come here, they can disappear in a sea of people. The people we deal with steal from three or four places a day.” “Without the retailers and their enthusiasm, this would no be possible,” she said. (Source

Does Mall Security have the right to check your bag?  A Lufkin, Texas family going to the theater felt violated. Mall security stationed at the entrance to the movie theater has set up a security check point to include a sign stating “All bags may be subject to search upon entry”. A family going to the mall theater felt violated when security asked the mother of two, to search her handbag. KTRE news attempted to contact Carmike Cinemas' corporate office, but was unavailable for comment. (Source

Belgium Diamond Thieves Rounded Up Just Three Months After $50 Million Heist.  Police in Europe rounded up 31 people in three countries on Wednesday and recovered most of the $50 million in diamonds stolen from the Brussels Airport earlier this year, proving once again that most daring and outlandish crimes are the hardest to get away with. It took less than five minutes for a group of armed men to clean out a cargo plane parked at the airport in Belgium back in February, and the thieves stunned authorities with their speed and precision. But in an equally impressive display of detective work, just three months later the whole operation and all of their accomplices are now behind bars. The Belgian prosecutor's office says they arrested 24 people in Belgium who are connected the heist, plus six more in Switzerland and one in France, and all within the last day. They also recovered big amounts of cash and at least part of the loot. (Source

Shoplifting Woman Pulls Gun on Loss Prevention
Police say that a woman pulled a gun on a loss prevention officer during a shoplifting incident Monday afternoon in Stockton, Calif. The woman allegedly pulled out a gun and pointed it at the guard – telling him to “back off" when she was approached. (Source

Ore. Walmart employees help to thwart attempted kidnapping
HAPPY VALLEY, Ore. – A woman tried to kidnap a 4-year-old boy on Tuesday at a Wal-Mart but several store employees stepped in to help. Great story about how store employees came to help a mother with her four kids in a check-out lane where a mentally disturbed woman claimed the 4 yr. old was hers. Police later came and used the in-store surveillance cameras to identify and apprehend the woman who had mental health issues. (Source

Hibbett Sporting Goods store employees tied up during robbery in North Carolina. Two armed gunman tied up the employees and forced them into the backroom of the Hibbett Sporting Goods store in Kernersville, North Carolina. The two suspects stole money and merchandise while a third suspect was waiting in the get-a-way car. No one was injured during the robbery. (Source

Police release photo of the DSW robbery suspect in San Jose, wearing a hard hat and safety vest.  The robbery of the DSW store in San Jose occurred nearly two weeks ago, but now Police are releasing a photo of the suspect. A man dressed in a white hard hat, safety vest and sunglasses entered the store posing a subcontractor walked to the back office and asked to speak to the store manager. Cash was stolen but no one was injured. (Source

Foot Action store in Indianapolis robbed at gunpoint. 
The Foot Action store inside the Washington Square Mall was robbed by two armed males Saturday evening. Indianapolis Metro Police said no one was hurt during the robbery. The suspects fled with an undetermined amount of cash. (Source

Best Buy thieves caught on tape, but suspects get away when one displays a handgun. Spartanburg Police are searching for two suspects connected to the theft of merchandise from the Best Buy store. Loss Prevention went to make the apprehension outside the store, tackling one of the suspects. The second suspect turn to the agent and displayed a handgun in his waistband, the agent release the tackled suspect and the two fled. (Source

Two sisters apprehended at Walmart in Eunice, Louisiana; made several trips to dump stolen merchandise in the car.  When the two sisters were apprehended they had only $225 worth of merchandise on them, but Loss Prevention noted that the one sister had made several trips with the large diaper bag out to her car. When police searched the vehicle an additional $750 in merchandise was recovered. (Source

Pennsylvania air conditioner thief at Walmart returns for more goods. 
The first trip was to steal a $400 air conditioner which the thief pushed out of the Walmart and placed in his car. The suspect then attempted to try his luck again with a second cart load of merchandise containing a chainsaw, weed trimmer and other items, but noticed Loss Prevention was on to him. The suspect fled and is now being sought by the Mahoning Police. (Source

Burglar wearing a fur coat in Albany, GA breaks into a Rite Aid to steal cigarettes.  The fur coat bandit is still on the loose after he broke out the front door glass to steal cigarettes and fled the scene on a bicycle. Police are hoping someone may have noticed or has information on the suspect. (Source

April Same Store Sales Results
Stein Mart up 8%

Quarterly Same Store Sales Results
Whole Foods Q2 up 6.9% with revenue up 13%
Office Max Q1 down 5% with total retail sales down 7%
JC Penney Q1 preliminary results down 16.6% with revenue likely down 16% - actual results posting 5-16





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Upcoming Episodes

New England ORC Event Coverage

Albuquerque's ORC Effort - Chief Raymond Schultz & Karen Fischer, Strategic Support Div. Mgr, APD

"Can Wages Buy Honesty?" with Tatiana Sandino & Jim O'Connor, VPLP Bed, Bath & Beyond

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Richard Hollinger, PhD., U of Florida

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Ohio Retail Organized Crime Coalition (OROCC)

2nd Annual Retail Crime Symposium

Friday June 14, 2013 - 9 am to 4 pm
Registration and Continental Breakfast from 7:30 am to 9:00 am


Guest Speakers to Include:

• Detective Johnny Capocelli (Chesterfield County Police Department – Virginia)
• Deputy Director George Speaks, Commander Robert Meader,  Detective Rick Hannah (Columbus Police)
• Dennis Dansak (Kroger)
• Fairfield County Prosecutor’s Office
• Luxottica Asset Protection
Attendance Limited to the Following:
Law Enforcement Administration interested in joining the fight against Organized Retail Crime
Law Enforcement Officers with current Retail Crime Focus
Prosecutors and Assistant Prosecutors interested in learning more about Organized Retail Crime (CE Hours will be awarded)
Retail LP/AP Investigators and Administration with multi-store/jurisdictional ORC focus (CE Hours will be awarded)
Future Members of OROCC!
Additional Information:
Please arrive early for registration, doors
open at 7:30 am
Complimentary lunch and door prizes provided
Charity raffle with proceeds donated to Ohio C.O.P.S. and Get Behind the Badge!

Location: Columbus Police Academy
1000 North Hague Ave, Columbus, OH 43204

Available through
Email to


Female ORC trio hits Kohl's and may be part of a bigger ring in North Andover 
Yris Lantigua Garcia, 52, of 53 Lexington St., Beatriz Caceres, 30, of 17 Washington St., and Katerine Duran, 24, of 11 Lawrence St., all of Lawrence, pleaded not guilty to larceny over $250 and conspiracy to commit larceny yesterday. Some of the merchandise, which was returned to Kohl’s, may have been stolen from TJ Maxx, a store that is adjacent to Kohl’s, police said. Lt. Charles Gray, spokesman for the North Andover police, said his department is investigating the possibility that Garcia, Caceres and Duran may be part of an organized shoplifting ring. The police intend to prosecute them “to the full extent of the law,” Gray said. (Source

ORC thief hitting Wal-Mart stores in Tenn. 
Cleveland Police are searching for a man who allegedly stole thousands of dollars worth of merchandise from various Walmarts. Police say the man has stolen several thousand dollars in merchandise from Walmarts in Cleveland, Chattanooga, and surrounding areas. Anyone with information can contact Cleveland Police Department Detective Bill Parks at 559-3321. (Source

Couple steals $1000 worth of Michael Kors product from Bloomingdale's in Palm Beach Gardens.  Monday evening, a man and a woman stole four Michael Kors purses, total value of $1000 from the Bloomingdale's store in The Gardens Mall. The suspects were able to leave the store, but a description of the couple and vehicle was given to police who made the arrest of three people, the couple including a driver a short time later. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Vendor Spotlight

Axis Introduces Attractively Priced Outdoor-Ready, Vandal-Resistant Fixed Mini Domes with Day/Night and HDTV Performance

AXIS M3024-LVE with built-in IR illumination, 720p/1MP video and AXIS M3025-VE with 1080p/2MP video are ideal for small- and mid-sized surveillance installations

CHELMSFORD, Mass. – May 2, 2013 – Axis Communications, the world leader in network video surveillance, announces two new AXIS M30 Series Network Cameras to address the security market’s need for outdoor-ready and vandal-resistant fixed mini domes with HDTV and day/night video performance at an affordable price. AXIS M3024-LVE with integrated IR illumination and AXIS M3025-VE are easy to install for indoor and outdoor surveillance needs of small- to mid-sized installations such as at retail outlets, schools, restaurants and offices.

AXIS M3024-LVE provides 1-megapixel or HDTV 720p video with an 80° field of view while AXIS M3025-VE delivers 2-megapixel or HDTV 1080p video with a wide 93° viewing angle.

Both cameras have an automatic infrared(IR)-cut filter to allow the cameras to capture color video during daytime conditions and make use of the unseen IR light in low-light conditions for high-quality black and white video. AXIS M3024-LVE further enables surveillance in complete darkness when using its built-in IR LED illumination (see demo movie).

AXIS M3024-LVE and AXIS M3025-VE are also the first outdoor-ready fixed domes in the affordable Axis M-line series to feature a microSDXC card slot that can be used for redundant edge storage in a mid- to large-scale video management software-based system, or as part of a free AXIS Camera Companion solution for 16-cameras-or-less where all video is recorded directly onto the IP cameras or a Network Attached Storage (NAS) device.

Other features include:

•  Intelligent video applications such as video motion detection and tampering alarm, as well as downloadable applications via AXIS Camera Application Platform (e.g., people counting, heat mapping, license plate recognition).
Multiple, individually configurable streams in H.264 and Motion JPEG video formats.
Enhanced alarm management with one input/one output for connecting external devices.
Wide Dynamic Range with dynamic contrast for handling difficult lighting conditions.
Support for Axis’ Corridor Format for portrait oriented, 9:16 video streams to maximize coverage of areas such as hallways and aisles.

AXIS M3024-LVE and AXIS M3025-VE, which come focused at delivery, enable quick and easy installation and are perfect for monitoring entrance and exit points. They can be mounted on walls or ceilings, and the camera direction can be easily adjusted. The cameras come with a 6.6 ft. network cable and are powered using Power over Ethernet (IEEE 802.3af). Separate outdoor housings are not required as the cameras’ enclosures are IP66 and NEMA 4X rated to ensure protection against dust, rain, snow and corrosion.

“While AXIS M30-VE cameras might be small in size and low in price, they are large in benefits,” says Fredrik Nilsson, general manager, Axis Communications, Inc. “AXIS M30-VE cameras will be extremely attractive for all types of professional installations for high-performing outdoor and vandal-resistant surveillance, but particularly in the price-sensitive small system market where IP video is quickly growing to overtake the analog CCTV incumbent.”

AXIS M30 cameras will be supported by AXIS Camera Station as well as third-party video management software applications through Axis’ Application Development Partner program. The cameras also support AXIS Video Hosting System and ONVIF for easy system integration.

AXIS M3024-LVE and AXIS M3025-VE are expected to be available in Q3 2013 through Axis’ distribution channels at the suggested retail price of $549 for AXIS M3024-LVE and $549 for AXIS M3025-VE.

For photos and other resources, please visit:

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.



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Job Opening




DVP Loss Prevention Helzberg Diamonds North Kansas City, MO Helzberg Diamonds
Dir, Security Risk Info & Analysis Target Minneapolis, MN Target
Head of Safety & Loss Confidential London Linkedin
Director FLD LP CVS Caremark California CVS Caremark
Senior Director, LP Corporate Hoffman Estates, IL Sears Holdings Corp
West LP Director Gap San Francisco, CA Gap Inc.
Director of Loss Prevention CVS Caremark Lumberton, NJ CVS Caremark
Sr Mgr of Global Security YUM! Brands Louisville, KY YUM! Brands
Director of LP - East Zone Express New York, NY Express
Director of LP - East Zone Express Miami, FL Express

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Central Midwest

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Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




AP Manager In Training Walmart Livonia, MI Wal-Mart
AP Manager In Training Walmart Antigo, WI Wal-Mart
AP Manager In Training Walmart Rhinelander, WI Wal-Mart
AP Manager In Training Walmart Littleton, NH Wal-Mart
AP Manager In Training Walmart Taos, NM Wal-Mart
AP Manager In Training Walmart Ceres, CA Wal-Mart
AP Manager In Training Walmart Deridder, LA Wal-Mart
Dept Mgr Store LP & Safety Lowe's Frankfort, KY Lowe's
Dept Mgr Store LP & Safety Lowe's Nanuet, NY Lowe's
Dept Mgr Store LP & Safety Lowe's Cordova, TN Lowe's
Dept Mgr Store LP & Safety Lowe's Atlanta, GA Lowe's
Dept Mgr Store LP & Safety Lowe's Opelousas, LA Lowe's
AP Operations Manager Sports Authority Englewood, CO Sports Authority
Regional, Safety & LP Specialist Domino's Pizza Southeast Region Domino's Pizza
Regional Safety & LP Specialist Domino's Pizza Northeast Region Domino's Pizza
LP Manager Bed Bath & Beyond San Francisco, CA Bed Bath & Beyond
LP Manager Macy's Orlando, FL Macy's
LP Manager Macy's Richmond Heights, OH Macy's
District Director LP-West District Macy's Buffalo, NY Macy's
LP Manager Macy's Battle Creek, MI Macy's
LP Manager Macy's Portage, MI Macy's

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Paul Jaeckle was appointed to Asset Protection Eastern Business Unit Senior Director for Wal-Mart.
Nikki Bayne was appointed to Asset Protection Central Business Unit Senior Director for Wal-Mart.
Van Carney
was promoted to Director, Safety and Loss Prevention for Domino's Pizza.
Ryan Berkey
was promoted to Manager, Loss Prevention and Audit for Domino's Pizza.
John Minick was named Manager, Safety and Loss Prevention, TeamUSA for Domino's Pizza.
Kieran Keller was named District Loss Prevention Manager for NAPA Auto.

Post Your New Job or Promotion! Click Here


Why A Little Bit of Stress Is Good For You I bet you never thought some stress in your life could be a good thing, right? We always associate stress to the notions of wanting to pull our hair out, and the feeling that we are at wit's end, but that notion changes now! Acute, or short-term, stress may in fact boost our brain's functions! (The key is knowing when enough is enough)

Bad Day? 8 Ways to Feel Better About Yourself  
Positive self-talk isn't the only way you can pump yourself up, try doing instead. Try one of these eight ideas to boost your self-esteem throughout the day, and make it through your work day feeling positive and upbeat! (Nice gestures always work)

De-Stress at Work in 15 Minutes 
Serious stress is no laughing matter; it can cause an increased risk of heart disease, sleep disorders, and obesity! If there were some simple things you could do in your daily routine, wouldn't you want to give them a go? If you have 15 minutes to spare during the day, try these steps to avoid the problems of workplace stress. (Journaling can help!)

An Ancient Rule For Coping With Stress
Can one simple rule solve all your stress problems? It most certainly could! There is no one cure-all for all the stresses we endure, but your attitude is one way to start. Use this piece of ancient Stoic wisdom, and control your own response to whatever may fall upon you. (Stop worrying)

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Always doing what's right for the industry, for your company and for yourself is obviously what everyone wants to do every day. However at times the three objectives may be at odds with each other and the balancing act is what you have to live with at 2 a.m. when you're staring at the ceiling alone. In the beginning it's easy because one doesn't yet understand the bigger picture and how your actions impacts not just your career but also the people around you. But as you progress, or just get older, you begin to realize that you're a part of a bigger industry and that your actions and decisions are impacting the company's and people you're working with. Thus you begin to face the ultimate leaders dichotomy - making the decisions that are right for your company and role but are not viewed by your colleagues as what's right for the people. And then, fueled by those claiming to be industry saviors, you face, or should I say you hear behind your back, the criticisms. All the while knowing that those same executives would be forced to do what you did if they were the ones responsible for making those same decisions. At the end of the day it's all about doing what's right for your business because quite frankly if you don't you won't even be in a position to do anything at all for your industry or for yourself.

Just a thought,
Gus Downing

Gus Downing

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