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 5/9/16

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Driving Value Beyond Loss Prevention
Paul Paglia


LP's Role in Retail Technology's Evolution
Karl Langhorst & Kirk Ball



Omni Loss Prevention 
Art Silva



Partnerships Between Shopping Center Leaders and Retailers  
Malachy Kavanagh and
Joe LaRocca

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Steve Fahey was named Senior Vice President of Operations for New York & Company
Steve previously held the position of Senior Vice President, Corporate Operations and Logistics for bebe. Prior to that he was Operating Vice President of Loss Prevention for Bloomingdale's. Steve has also been a Council Member for GLG (Gerson Lehrman Group). He attended Northeastern University. Congratulations, Steve!
Ken Boremi, CFI, LPC was promoted to Vice President of Operations and Loss Prevention for Brookstone.
Ken previously held the position of Operation Vice President, Loss Prevention for the retailer since 2000. He was also the Regional Loss Prevention Manager for Hot Topic from 1999 to 2000 and the Area Asset Protection Manager for KB Toys from 1988 to 1999. Congratulations Ken!
Joseph Biffar, CFE, CFI was promoted to Director, LP & Security for Chicos, FAS, Inc.
Joe joined Chico's in 2008, holding positions of increasing scope and responsibility, including LP Analyst, Corp. LP Manager & most recently serving as Sr. Manager of Corporate LP & Security, where he was responsible for LP Operations, Digital Fraud Mitigation & Corporate Security. In his new role Joe is responsible for all aspects of loss prevention & physical security, including field LP. Joe previously held management positions at Target and Sears. He is a graduate of Florida State University and holds the Certified Fraud Examiner and Certified Forensic Interviewer designations. Congratulations Joseph! 

Chance Bowlin, CFI was promoted to Director Loss Prevention Support for PETCO Animal Supplies, Inc. 
Chance was previously the Corporate Loss Prevention Manager for the retailer before earning this promotion. He has been with PETCO Animal Supplies, Inc since 2011.Before that  he held positions of increasing responsibility in Loss Prevention over the prior 20 years with Dollar General, Toys R Us / Babies R Us, Gander Mountain, The Sports Authority and Target. Congratulations Chance!

 



Coach To Pay $1.75M To Settle Workers' Security Check Suit
Coach Inc. agreed to pay $1.75 million to settle a putative class action involving California sales associates who allege the retailer didn't compensate them for the time they spent getting their bags checked before breaks and after shifts.

In 2014, plaintiffs Eve Miranda and Mary Lou Ayala, who both worked at Coach stores in California, brought separate actions against the company, arguing the luxury retailer violated California labor laws by forcing employees to spend up to 30 unpaid minutes waiting for a manager to complete a security check of their bags before they could leave the store for breaks or at the end of a shift. The plaintiffs alleged that Coach had the policy in place for at least four years before the suit was filed.

The class represents all full- or part-time sales associates employed by Coach from March 20, 2010 to May 3, 2016.

The Coach employees say that more than 4,000 sales associates were subject to the bag and coat checks without proper payment for bonuses, overtime or waiting time penalties.

A year ago, a California federal judge rejected Coach's bid to drop the suit, holding that the U.S. Supreme Court's ruling in Integrity Staffing Solutions Inc. v. Busk - which held that time workers spent waiting for security bag checks is not compensable under the Fair Labor Standards Act - did not apply to state labor law.

Coach says it agreed to settle the suit Thursday in an effort to avoid the cost of further litigation but denies any fault, wrongdoing or liability of any kind. law360.com

Gucci quits US anti-counterfeiting group after Alibaba joins
Members Upset Over Alibaba Allowed to Join IACC

Gucci America has quit the International Anti-Counterfeiting Coalition, the second defection since the Washington, D.C.-based group allowed Chinese e-commerce giant Alibaba to become a member in April.  Michael Kors walked out of the IACC last month, calling Alibaba "our most dangerous and damaging adversary."

The outrage over Alibaba's membership raises fresh questions about how effective Alibaba has been in fighting fakes as it pushes to take its e-commerce juggernaut global. It has also allowed the deep loathing some harbor for one of China's global champions to burst into view.

The IACC stands by its decision and is committed to lean into the future and lead a coalition of the willing," IACC president Robert Barchiesi said by email Saturday. "Whether it's payment processors or online marketplaces, the choice is clear, they must be an integral part of the solution."

Alibaba's membership falls into a special category, without leadership positions and voting rights. Barchiesi said that it was created in response to eBay's request for membership. eBay ultimately did not join the coalition.

Alibaba said IACC membership would allow it to work more closely and effectively with brands to proactively enforce intellectual property rights.

The IACC has over 250 members, including Apple, Cisco Systems and Chanel. newson6.com

Atlanta, GA: Taskforce assembled to Battle Violent Smash-and-Grabs
Take a look inside a special task force brought together to put an end to a recent spike in violent smash and grabs. For nearly two months, at least a dozen businesses in metro Atlanta have been devastated by the spike according to numbers from Atlanta police. In some of these cases, suspects have driven stolen cars through store windows. These are brazen, repeat crimes. And many of them are caught on surveillance video. Police say these crimes are often directly tied to gangs. On April 14, Atlanta Police Department announced the establishment of a Complex Case Investigation Team, convened specifically to fight the growing number of smash and grabs. 11alive.com

New York nail salons must pay $2M for cheating workers out of fair wages
Gov. Cuomo has ordered nail salons to hand over $2 million to hundreds of ripped off workers. Cuomo created the Nail Salon Industry Enforcement Task Force a year ago to crack down on widespread abuses at nail shops, where many workers are paid less than minimum wage. Since its launch last May, the group has ordered 143 salons to repay 652 workers who were paid less than minimum wage - currently $9 an hour - or illegally denied overtime, Cuomo is set to announce Monday.  nydailynews.com

Uber and Lyft will leave Austin, TX after losing vote on requiring fingerprinting of drivers for background checks
On Saturday, Austin voted 56% to 44% against Proposition 1, which would have allowed ride-hailing companies to continue using their own background check systems. The city will now go ahead with plans to require fingerprint background checks and other regulations. Both Uber and Lyft have announced they will no longer operate in the city as a result of the loss. fox8.com


JCPenney takes emergency measures to protect bottom line
JCPenney, faced with unexpected light sales in mid-April, slashed payroll, froze overtime and took other drastic cost-cutting steps in an attempt to protect its bottom line, The Post has learned.

As the end of its first fiscal quarter approached, the mid-priced department store told store managers to take the emergency measures because the chain faced "an expense challenge," according to an internal memo obtained by The Post.

"We have an expense challenge for the month of April and are asking all stores to do their fair share by closely monitoring all expenses," the memo said.

Both full- and part-time employees had their hours reduced. Those who typically work 25 hour a week got cut to 10 or 15 hours. The temporary cost-cutting also included the use of corporate credit cards, and markdowns were banned, the memo said.  nypost.com

ISCPO Launches Ground Breaking Program
Regional Carriers a.k.a. Final-mile Carriers are an instrumental component of our own supply chain and should be embraced as valuable business partners. The ISCPO has developed a set of Carrier Security Requirements, which is fundamental for all transportation providers to adhere to in order to safe guard their customer's freight. It is our hope and desire that these ISCPO Carrier Security Requirements will be adopted by a majority of Final-Mile or Regional Carriers as well as the organizations that contract with them. By embracing these standards, the benefits to both parties are numerous but most importantly the Carriers can stand behind one set of requirements without having to manage various customer programs differently within the same space. It sets the Carrier up for success by reducing wasteful time and expense from the operation. Transportation providers will have the ability to obtain a Carrier Certification through the ISCPO. This Certification will be representative of the Security Requirements that have been adopted by the carrier.

For more information on this program please go to Transportation Carrier Certification or contact Glenn Master at gmaster@newgistics.com

IAI Welcomes Their Newest Sponsor: The Zellman Group
The International Association of Interviewers (IAI) is proud to introduce our newest sponsor, The Zellman Group. The Zellman Group has long history in the Loss Prevention industry. The Zellman Group's leadership team experience includes executive-level retail loss prevention, law enforcement and investigations. Numerous investigators are CFI's. The Zellman Group's core services stem from this foundation as they include Civil Recovery, ORC Recovery, Loss Prevention Analytics, Investigations and Interviewing Services. "We are very excited to have The Zellman Group as a sponsor and look forward to how this partnership will add value for our members," said Wayne Hoover, CFI, IAI Executive Director.

IAI's current sponsors also include General Dynamics Information Technology, Iverify, InstaKey, Security Resources, CONTROLTEK, Protos Security, and LPInnovations. certifiedinterviewer.com


Ulta Beauty Salons post Director Loss Prevention position in Bolingbrook, IL
The Director, Loss Prevention is responsible for Enterprisewide Asset Protection programs within Supply Chain, eCommerce and Systems (Physical Security and Technology) to prevent and control losses, and to act on behalf of the Company to prevent, minimize, and/or recover losses when they occur. In addition, this position leads our Business Continuity and Risk Management functions for the Company. The Director, Loss Prevention leads a team of 5 DC Loss Prevention Managers, Corporate Loss Prevention Manager and Risk Manager. The Director, LP fosters positive relationships with Store Operations, Corporate and Supply Chain Leadership and works with these Business Leaders to drive improvements to inventory shrinkage, safety and overall controls.  Reviews the quality of work performed by the Team and manages financial budgets, executes company initiatives and fosters spirit of continuous improvement.

With 860 stores and plans to reach 1,200 by 2019 operating in 48 states. Ulta does have a Vice President of Loss Prevention which we would assume this position reports to.  ulta.com

JC Penney adding home appliances, flooring, carpet, Ashley furniture line, curtains, blinds, & shades

Retail Job growth in April slowed sharply to a seven-month low

Foodservice Training Portal Launches Active Shooter Prep

Dollar General building new DC in Central Georgia


Last week's #1 article --

Albuquerque, NM: Attorney blames Kmart Loss Prevention staff in death
The attorney for a 25-year-old schizophrenic man who went into Kmart on Tuesday - possibly to shoplift - says the man didn't have any physical medical issues and would have left the chain store alive had loss prevention officers not tried to detain him. The Office of the Medical Investigator has not released their findings on Jonathan Sorensen's cause of death, but police said he was being restrained by loss prevention officers when he died. They said the death was from a "medical episode or medical distress," which could include asphyxiation but also could have been related to an underlying medical condition. abqjournal.com



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Tampa-based pet flight charity now focus
of criminal investigation

The PayPal Global Asset Protection Investigations team recently assisted Florida's Department of Agriculture and Consumer Services with their audit into the Soaring Paws charity based out of Tampa. Reporting from a local newspaper, which triggered the reporting into the charity, found evidence that Soaring Paws makes undocumented claims to raise money on Facebook, including promises of sponsors matching funds.

Read more here


For further information on PayPal GAP Team, email inquiries to lawenforcement@paypal.com. 
 

 


 


 

"Tens-of-Millions" and Likely Rising
'Chargebacks' from counterfeit cc's starting to pile up at Non-EMV retailers
Chargebacks among small and medium-size merchants rose 15% in the fourth quarter. The industry believes the volume of chargebacks has likely risen since then.

Strawhecker, which surveyed 3.5 million small-and-medium-size card-accepting merchants, didn't put a dollar figure on the chargebacks. Other experts said the total was probably in the tens-of-millions of dollars and will likely continue to rise.

The fraud losses are likely far higher for big merchants. Hannah Walker, who handles payment issues for the Food Marketing Institute, said one member of the trade group was hit with $30,000 in fraud costs over a number of days when a counterfeit card was used "dozens" of times in a store.

TJX Cos., is "actively working toward processing chip-based cards," said  Debra McConnell, a spokeswoman for the discount retailer that owns TJ Maxx and Marshalls. She wouldn't comment on when the chains will start accepting chip cards or whether the company is seeing a higher level of chargebacks.

J.C. Penney Co. plans to start activating chip-payment terminals this month, a spokesman said. The company didn't respond to a question about chargeback rates.

Other large merchants, such as animal retailer Petco and department-store chain Kohl's Corp., have just recently started accepting chip cards. Representatives of the companies declined to comment on chargeback levels.

"Unfortunately, there are so many that have yet to make the switch, but we have told them and even preached that this is going to be the result when you don't adopt EMV in time."

Mr. Tryon, U.S. Secret Service special agent, says there is little evidence so far that criminals are targeting non-chip-compliant merchants in an organized way that is leading to higher chargeback levels. Instead, he attributes most merchants' losses to the liability shift. wsj.com
 
Kroger tells employees Equifax's W2Express website was hacked
Letter that grocery giant Kroger sent to all current and some former employees on Thursday "It appears that unknown individuals have accessed [Equifax's] W2Express website using default log-in information based on Social Security numbers (SSN) and dates of birth, which we believe were obtained from some other source, such as a prior data breach at other institutions," Kroger wrote in a FAQ about the incident that was included with the letter sent to employees. "We have no indication that Kroger's systems have been compromised."

"Kroger is working with Equifax and the authorities to determine who is affected and restore secure access to W-2Express."

The incident comes amid news first reported on this blog earlier this week that tax fraudsters similarly targeted employees of companies that used payroll giant ADP to give employees access to their W-2 data.  krebsonsecurity.com

Hackers rush to cash in on $14 billion in fraud before chip cards take over
There's a mad rush that's going to take place on the dark web to get the most value out of the stolen data before newer systems immediately recognize the magnetic strip card numbers as clearly fraudulent, and "it is going to get worse."

Britain, Canada and Australia in particular published detailed data on acceleration in fraud during migration periods. "It all went up as the counterfeit opportunity went away," Conroy said. "It's a bit of an arms race between the good guys and bad guys and there are lots of technologies that can help with this, but those companies that don't deploy will be the weakest link," Conroy said. cnbc.com
 
Walmart confirms police report, says card readers compromised in Virginia
Detectives suspect crooks used overlay skimmers, installed in seconds

The Fredericksburg Police Department has issued a warning to Central Park shoppers after at least 37 people had their payment cards compromised, and bank accounts drained. In each reported case of theft, the victim had used their card at the local Walmart.

According to a statement from the law enforcement agency, Walmart confirmed that cards used at the Central Park location were compromised. Fredericksburg detectives received information from Walmart Global Investigations that debit/credit cards used at the Central Park Wal-Mart have been compromised," said the agency in a statement issued on Saturday.

It's believed the cards were compromised earlier this year, in either March or April. Police are still investigating in order to determine what registers had skimmers installed. Customers who shopped at that location in either month are encouraged to contact their financial institution and request a new card. csoonline.com

Is Fingerprinting Next For Credit Card Security?
SmartMetric is reportedly in talks with a number of card issuers to adopt miniature fingerprint scanners inside credit cards that conform to ISO standards and could satisfy bank concerns about card fraud. bsminfo.com
 
Zappos Data Breach MDL Moves Forward With Limited Scope
A Nevada federal judge on Friday allowed a pair of Zappos customers to continue with some of their claims over the retailer's 2012 data breach that compromised 24M Zappos customers, but directed them to narrow their proposed class definition while booting more than a dozen other consumers who had failed to allege an actual injury.

The judge tossed for good the simple negligence, breach of covenant of good faith and fair dealing and settlement agreement, breach of contract and unjust enrichment claims, while giving the remaining plaintiffs leave to amend several claims under California state law as well as their definition of the class to include only those who had actually been harmed by the breach. law360.com
 
Kohl's first retailer melding Apple Pay, store charge card, loyalty program

Krispy Kreme acquired in billion dollar deal

 

 


 

Axis introduces a new generation of smaller, cost-effective modular cameras for discreet surveillance

AXIS P1244 Network Camera offers a cost-effective solution for exceptional discreet indoor surveillance. The high-performance HDTV 720p modular camera features Axis' Zipstream technology, Active Tampering Alarm and Video Motion Detection. It allows for versatile mounting options and is ideal for use in stores and banks.

Chelmsford, Mass. - Axis Communications, the market leader in network video, today adds a high-performance HDTV 720p camera to its AXIS P12 Series of complete modular cameras for highly discreet surveillance. Compared to its predecessors, AXIS P1244 is smaller in size for easier, more versatile mounting. It offers better image quality in low and varying lighting conditions, provides improved video compression and analytics capabilities.

"The next generation of the AXIS P12 Series addresses a specific market need for discreet indoor surveillance. This camera is even smaller and more cost effective than ever before," said Fredrik Nilsson, VP, Americas, Axis Communications, Inc. "AXIS P1244 features Axis' Zipstream technology, which can reduce bandwidth and storage requirements by 50% or more, making the AXIS P1244 even more efficient."

AXIS P1244 supports full frame rate HDTV 720p videos, Zipstream technology for lower bandwidth and storage use, Power over Ethernet (PoE) for easy installation, and a microSD card slot for local storage. It has built-in Active Tampering Alarm and Video Motion Detection, and has a greater capacity to support additional video analytics that are compatible with AXIS Camera Application Platform.

Read more here.

 

 

Live interviews from the NRF Big Show January 2016

Organized Retail Crime
The Great Debate #2

Chris DeSantis, Dir. of Central Inv. & ORC, Macy's; TJ Flynn, Market Inv. Sr. Mgr., J.C. Penney; Jim Cosseboom, Mgr., Inv. & Corp. Security, Ahold USA; and Tarik Sheppard, NYPD Lt. Dep. Comm. of Public Information

Hear from four professionals with unique skills in developing and leading ORC programs in the public and private sectors: Chris DeSantis, Director of Central Investigations & ORC, Macy's; TJ Flynn, Market Investigations Sr. Manager, J.C. Penney; Jim Cosseboom, Manager, Investigations & Corporate Security, Ahold USA, Inc.; and Tarik Sheppard, NYPD Lt. Deputy Commissioner of Public Information. Learn why technology is a double-edged sword when it comes to ORC, how decriminalization laws are forcing retailers to build bigger cases, and where we're at in establishing a national information-sharing database.

Episode Sponsored By:


LPNN Quick Take #26

Wouter Ubbels and Pat O'Leary of Nedap Retail rejoin Amber to show off Nedap's nifty handheld RFID reader, which allows retailers to scan thousands of products in a matter of minutes.
 

Solution Providers, have a video or commercial you want to publish? Contact us.

Friendly Fraud Grew 41% Over Last Two Years
With chargebacks rising at a rate of 20% per year, and friendly fraud boasting an increase of 41% over the last two. Chargebacks are growing in a direction that remains largely "unidentified" - a type of chargeback commonly known as friendly fraud, which is better described as an "accidental chargeback." Statistics prove that 50% of the cardholders who file a friendly fraud chargeback and get away with it, will do it again within 90 days.

Merchants that are affected most are those who sell through online stores or apps, those who sell primarily to women (clothing and high-end merchandise remains to be a primary target), and those who sell products that are easily resold or translated into cash. Women are not only responsible for the highest percentage of online shopping, they also reign over 80 percent of all originated chargebacks.

Yesterday's consumer would never think of complaining about taking a few extra seconds in the checkout aisle, not being able to return a product that was used or worn, or considering that their bank needed to resolve a transaction issue because the retailer was not open to take their call at 2 a.m. on a Sunday.

Not only are online stores competing in more channels as technology evolves, they are also confronted with growing demands that threaten their margins and introduce new barriers to growth; namely chargebacks - through the evolution of consumer entitlement.

What can be done to mitigate the impact of chargebacks?

Make sure online retailers operate customer service 24/7. Another way is to engage in more communications with your customers, not less.

It's also important to track product and service deliveries. Make sure your customers get what they ordered, on time and when promised. Also monitor your chargeback transactions, and pay close attention to any increase in numbers. Do not dismiss the fact that more information can be learned from errors you may have made - use these transactions as opportunity to improve, not just an expense. wwd.com

Toys "R" Us hires CIO to boost ecommerce, customer tech

PayPal Canada aims to boost sales with free return shipping

In the race to pay, mobile wallets outpace chip cards

Google Opens Store on eBay

 

 

Woman gets 3 years for role in $200M credit card fraud scam
A Philadelphia woman has been sentenced to more than three years in prison for her role in a $200 million credit card fraud scheme the U.S. Department of Justice calls the largest it has prosecuted. Vernina Adams had pleaded guilty. She was sentenced Friday in federal court in Trenton, New Jersey.

The Department of Justice says the New Jersey-based crime ring created more than 7,000 fake identities to get tens of thousands of credit cards. Nineteen people were charged, including the 34-year-old Adams in 2013. wfmz.com
 
3 NY men arrested for Springfield, MA., Walmart theft of over $10,000
Part of Larger Theft Ring in Area

"(They) were conducting a credit card scam making large purchases with fake credit cards," explained Sgt. Delaney adding, "The subjects purchased several cell phones, X- Box and PlayStation games and systems and I-Tune cards which were recovered totaling over $10,000, along with several fake credit cards."

The subjects are also believed to be implicated in similar and larger credit card theft ring in the area," added Sgt. Delaney.

Leonard Mcmillan, 22, Charles Solomon, 22, and Alvin Adams, 21, are all facing multiple charges. westernmassnews.com

Santa Rosa, CA: Police say Baby Formula Shoplifting tandem hit 2 stores for $10,000 in merchandise in 10 minutes
One of two women accused of swiping $10,000 in products from at least seven different Sonoma County stores was arrested Sunday. The arrest of 23-year-old Markia Silva, of Oakland, came after she and her accomplice were spotted shoplifting at a CVS store and a Safeway store within the span of 10 minutes. The pair had stolen medicine, cosmetics, personal hygiene items and baby formula - products authorities say are commonly re-sold online - from various stores in Santa Rosa, Windsor, Healdsburg and Rohnert Park. Employees inside a CVS store told police that two women took baby formula and teeth whitening strips without paying for them. Nine minutes later, workers at a Safeway reported another theft and gave authorities the same suspect descriptions. sfgate.com

Organized retail theft was reported at Stage Stores (Bealls), Jacksonville, FL
The valued of items taken was between $2,500 and $30,000, according to the report. The investigation is ongoing. jacksonvilleprogress.com

Johnson City, TN: Two women, 80 and 63 arrested for theft
of over $700 in merchandise

Two women from Spruce Pine are charged with shoplifting after police say they tried to return damaged clothing to a store, but the store would not do the return. According to a release from the Johnson City Police Department, once the store refused their returns, they got a shopping cart and put various clothes in it. A loss prevention officer told police that the two took the items into a fitting room where they removed the security tags, then left the store. The clothing was valued at $724. wlos.com

VICTORIA, TX., Ruby Rose Barajas, 5 yrs probation, $1k fine, plead guilty, organized retail theft between $1,500 & $20,000

Thomas Armstrong, 26, Lafayette, LA., booked on misdemeanor organized retail theft

St Mary's County, MD: Three suspects charged in $1,377.68 Lowe's refund scheme

 

Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding. span>  Share your ORC news and help the industry grow!!!!


Shootings, Deaths and Fights

Details Revealed in Maryland Shootings Charging Document
Frightening details about the shootings that killed two people and injured two others last week in Maryland suburbs of Washington, D.C. Eulalio Tordil, 62, was arrested Friday afternoon and has been charged with two counts of first-degree murder, two counts of attempted first-degree murder in connection with the shootings. One woman shot in the parking lot outside of the Macy's at Westfield Montgomery Mall told police that when she approached her vehicle, the suspect's car was backed into the spot directly next to hers and was slanted in a way that was very close to her Toyota RAV4. Tordil exited the driver's side and stood outside his car, the woman said. She said she couldn't get to the driver's side of her car because there was not enough room so she waited for him to leave, but he looked at her and asked, "Is that your car?" She replied "Yes," and the suspect told her, "I'm not kidding I will shoot you." He then took out a handgun and lowered it to his side. The woman told police she walked backwards in the opposite direction and yelled for help. Two men walked toward her to help and she said she saw Tordil shoot them before he shot her through the upper left chest, the documents said. She said after she fell to the ground, she closed her eyes and didn't move. nbcwashington.com

Suspect in custody after shots fired at Lenox Square
Officials have confirmed that a man is in custody after allegedly firing a gun at Lenox Square on Mother's Day afternoon. Police responded to the area but said that it appeared no one was injured. The perpetrator was described as a white man in a blue shirt. Police announced that the suspect was in custody around 9:45 p.m. but did not release the name. While they are still working to get to the bottom of the incident, they previously said that the incident began with a verbal altercation between two men at Zinburger at which point the suspect slapped the other man in the face and then pulled out a gun. At this point it appears that one shot was fired and police have already recovered the casing from the gun. 11alive.com


Garden City, New York: Huge brawl breaks out at Roosevelt Field Mall; 1 person injured
The scene at the Roosevelt Field Mall food court was chaotic on Saturday when a large fight broke out. One man was injured. Nassau County Police say there were about 100 people in the food court of the Garden City mall at the time of the brawl. It happened about 8:45 p.m Saturday evening. fox5ny.com


League, TX: Man kills Armed Robbery suspect in McDonald's drive-thru


Milwaukee, WI: Off-Duty Police Officer shoots Sally Beauty Robbery suspect

Robberies & Thefts

Las Vegas, NV: Pregnant woman bound and hit in Lowe's Armed Robbery; suspect on loose
Two employees were robbed along with the cash room in the back of the store, according to Metro Central Robbery Sgt. Steve Junge. Police say the suspect, at gunpoint, demanded cash from the office and bound both employees' hands during the robbery. news3lv.com

Hemet, CA: Man Accused in Robbery Arrested, Found With 2 Knives and Gun in CVS

Iranian Student Stealing Frequent Flier Accounts from American Airlines Arrested

Ashland, KY: TJ Maxx reported $6,399.69 worth of merchandise was stolen

Chicago, IL: Man accused of stealing shopping cart of flowers at Jewel-Osco

Skimming Reports

Gas pump skimmer found at Sunoco in Vero Beach, FL



Casey's General - Minneapolis, MN - Armed Robbery
● Circle K - Dayton, OH - Armed Robbery
CVS - Hemet, CA - Armed Robbery
CCVS - German Township, PA - Armed Robbery
Dairy Queen - Nicholasville, KY - Armed Robbery
Dollar General - Dothan, AL - Armed Robbery
● Dollar General - Corpus Christi, TX - Robbery
Family Dollar - Lancaster, PA - Armed Robbery
Getty - Portsmouth, VA - Armed Robbery
Jackson's Food - Sparks, NV - Armed Robbery
● Laguna Guns - Elk Grove, CA - Burglary
● Lowes - Las Vegas, NV - Armed Robbery
Medicine Shoppe - Joplin, MO - Armed Robbery
● MTG Firearms - Elk Grove, CA - Burglary
Pizza Hut - Lawrence County, OH - Armed Robbery
Safeway - Washington, DC - Burglary
Sally Beauty - Milwaukee, WI - Robbery/ Police Shooting
Scotchman - Myrtle Beach, SC - Armed Robbery
Shell - Little Rock, AR - Armed Robbery
Soodee Women's Boutique - Boston, MA - Robbery
Speedway - Beavercreek, OH - Armed Robbery
● Star Shop - Beaumont, TX - Robbery
● Stop & Shop - Ontario, CA - Shooting
T&C - Escambia County, FL - Robbery
Uptown - Milford, DE - Armed Robbery
Valero - New Castle, DE - Armed Robbery
● Valero - Tyler, TX - Robbery/ Assault
Walgreens - Phoenix, AZ - Robbery
Wayne Pharmacy - Goldsboro, NC - Armed Robbery
7-Eleven - Washington, DC - Armed Robbery

 

 


 
Featured Job Alert Spotlights
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Mattress Firm Director of Field Loss Prevention
Houston, TX
Barnes & Noble Regional Loss Prevention Director - Based in Mid Atlantic
New York, NY
Helzberg Diamonds Director of Loss Prevention
North Kansas City, MO
Goodwill Industries of San Antonio Director of Loss Prevention & Risk Management
Commerce Downtown
Wireless Vision  Director of Loss Prevention
Greater Detroit Area 
Home Depot Corporate Director Loss Prevention
Atlanta, GA
London Drugs Assistant General Manager Loss Prevention
Vancouver, Canada
ULTA Beauty Director Loss Prevention
Bolingbrook, IL
&n 



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Steve Fahey was named Senior Vice President of Operations for New York & Company. 
Ken Boremi, CFI, LPC was promoted to Vice President of Operations and Loss Prevention for Brookstone.  
Joseph Biffar, CFE, CFI was promoted to Director, LP & Security for Chicos, FAS, Inc. 
Chance Bowlin, CFI was promoted to Director Loss Prevention Support at PETCO Animal Supplies, Inc. 

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Make Sure You Do These 5 Critical Things When Building Your Team  Hiring the right people to fit into your existing team is no easy task to undertake. Finding the right people, that can mesh well together and have the right work ethic is key to any organization's success, but your company culture has the ability to attract or drive away possible talent. Here's the rules you should follow when building your team. Get it right the first time

The Single Most Important Thing You Need for a Productive Team  Every organization wants high productivity. Some even go to great lengths when there's one simple thing that influences productivity more than anything else, including special perks. Feeling psychologically safe is the most important thing a team needs to be productive. Safety first

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10 Habits that Will Ensure Career Success  We spend, approxiamately over 2000 hours a year at work. Even if you love your job, that's a lot of hours spent working. If you aren't extremely happy with your present career, or if you're trying to break into a new or different field, here are some tips to help you find success. Find what you're thankful for

10 Habits of Well-Liked Bosses
Everyone has had one of those truly great, impactful bosses. Not only are these kinds of leaders important to an organizations' success, but they also drive engagement way up. What does it take to become a boss that everyone loves? They manage up

   

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While progress is a slow process comprised of small intentional steps it requires a deep focus and an unwavering commitment towards always accomplishing the basics and integrating the change or evolution methodically. While your eyes remain locked on your end result one must always look inward and be able to see or realize the miss-steps or the mistakes along the way or else you'll never reach the goal. Without the ability or willingness to admit self-failure progress will always be elusive. For it is through failure that we learn how to win and both play their equal parts in progress.

Just a Thought,
Gus
Gus Downing

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