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2017 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Helping Build Team Pride

McDonald's Corporation Global
Safety
and Security Team
"Protecting McDonald's Business,
Restaurants and Brand"
Featured in the picture: William Ball, John Barry, Pierre
Binggeli, Melissa Bostick, Nuno Cabanas, Al Campeau, Gabriel Vega Castro, Cathy
Choffin, Hugo Cortez, Stephen Cotman, Adrian Ditcher, Pedro Fernandez, Carsten
Franck, Will Godoy, Chris Graves, Mark Hathaway, Daryl Hodges, Rob Holm, Octavio
Jara, Steve Laughlin, Ryan Long, Federico Luchini, Erica Maddox, Mark T.
McAndrew, Jim McHenry, Kelvin McLaurin, Jay Morales, Leif Mueller, Daniel
Mueller, Kathy O'Toole, Cesar Augusto Saavedra Padilla, Michael Peaster, Jesse
Perez, Dan Perout, Waldemar Petri, Joe Pietraszek, Dennis Quiles, Claudio
Raggio, Mike Richards, Clair Riley, Yokasta Rodrigues, Daniel Rykala, Jennifer
Schaefer, Karen Schneider, Sara Schwanke, Mike Slikas, Daniel Thomas, Cees Van
Ingen, Johnny Webb, Jed Weinstein, Mark Whittle


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Harold McIntyre, CFI promoted to Market Director - Asset Protection
for Bloomingdale's
Harold has worked for Bloomingdale's since 2013, when he was a Senior Executive
of Asset Protection. He's held a variety of other loss prevention roles such as
Loss Prevention Manager for Nordstrom, LP Training Specialist for TJX Companies,
District Loss Prevention Manager for Abercrombie & Fitch and LP Detective for
Big Y World Class Market. Harold earned his Bachelor of Science in Criminal
Justice/Cyber Crimes from University of Phoenix. Congratulations Harold!
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The Zellman Group Awards LPC
Scholarship
to Norman Heyl, Regional LP Director, Bed Bath & Beyond
We
wanted to thank everyone for who participated in our LPC Scholarship Essay
Contest. We are thrilled with the number of submissions we received from the
variety of LP Professionals. It was a challenge to narrow down all of the great
submissions but we are excited to have made our selection. We wanted to
highlight a select few of our winners over the next few weeks leading up to NRF.

This week we wanted to highlight Norman Heyl, Regional Loss Prevention
Director in the Midwest-Detroit region of Bed, Bath, & Beyond. Norman
graduated from Ohio University in 1993 with a Sociology/Criminology degree. He
worked in various Loss Prevention positions with Kmart from 1993 until 2003,
when he moved to Bed, Bath & Beyond. He has been at Bed, Bath, & Beyond for the
last 14 years. Norman lives in Carmel Indiana and is married with three
daughters. Congratulations Norman, we wish you all the best in your studies!
Acne Studios chooses Nedap's
!D Cloud for stock accuracy and Omnichannel services
Successful rollout in 12 countries accomplished in
3 months
Nedap has signed a global agreement with Acne Studios, a Swedish high-end
fashion brand, for the supply of its RFID software platform !D Cloud. The global
rollout to Acne Studios' 45 stores in 12 countries was accomplished in only
three months. Using !D Cloud, the retailer aims to raise the in-store stock
accuracy in their stores and enable omnichannel services.
Mattias Magnusson, CEO at Acne Studios, explains: "Our main challenge is how to
unify the online and in-store experience and service in order to gain and
maintain the trust of our customers. The only way to master this is by having a
nearly 100% stock accuracy. Therefore, automating our stock taking with RFID was
the logical next step."
Fast RFID implementation plan
The pace of the RFID implementation at Acne Studios was extraordinarily high as
it took only 3 months from the first proof-of-concept to the completion of the
rollout. During this period, the ERP integration, staff training and RFID
labelling of the merchandise was completed.
!D Cloud: Accurate stock data & omnichannel enablement
The !D Cloud software suite is specifically developed for retail applications to
raise the retailer's stock accuracy and support store employees with processes
like in-store replenishment. Detailed insights into the actual stock levels also
make it possible to connect the stock of the physical stores with the retailer's
online platforms.
nedap-retail.com
Profitect Co-Presents
with Customer on Prescriptive Analytics at Retail Business Technology Expo
2017 in London
Profitect
Inc. CEO Guy Yehiav co-presented with customer Asda, a leading UK
supermarket retailer, at the Retail Business Technology Expo (RBTE) 2017 on
May 8. The session titled, "Prescriptive Analytics, Machine Learning, and
the Internet of Things," explored how deploying prescriptive analytics can
improve profits and drive action-based, data-driven strategies across retail
organizations.
Yehiav and Asda Insight Manager James Newton
co-presented on the potential of prescriptive intelligence to identify
profit-increasing opportunities, and notify the right people to take action
in real-time. The session addressed how to identify patterns in data to
combat shrink, report proliferation, and create actions for employees at
various levels that yield immediate results for the business.
profitect.com
Retail Violent Incidents
Up 20% - Deaths Up 12% in Q1 Saturday - Sunday - Monday - Male - C-Store
- Gas Station - Restaurant - Big Box - Shot - Outside
Q1 Retail Violent Death Report - That's the
finding of the publicly reported violent deaths in the first three months of
2017.
With more victims killed (60 = 53.5%) than suspects
(52 = 46.5%), it's an alarming change from our 2016 report, where suspects
outnumbered victims, 211 = 56% vs. 163 = 43%. But what's most revealing was
the number of homicides being 46.5% or 52 deaths. Driven by drug deals and
arguments, homicides are more frequent than one would think.
However,
the one fact that this industry has been dealing with for decades is that
going outside the store increases violence, plain and simple, and for some
reason men seem to keep going out there regardless of the training and
warnings, and the deaths follow with 57% or 64 happening in the parking lots
of retail America.
Fifty-seven percent happen in convenience stores,
gas stations, restaurants, and big box stores. Either the quick robbery or
big shoplifting incident may be the two leading causes. The problem being
that we didn't calculate that factor into the study - something we plan on
in the future.
But, obviously, no one is going to risk a life in a
simple shoplifting case and as for the quick robberies where the doors are
right there for their exit, that's probably 99% of all the c-stores and gas
station deaths.
One interesting finding was the lack of deaths in
the drug store world where robberies have become so prevalent due to the
opiate epidemic. But obviously they have to be deep in the store where the
pharmacy is and there's no quick exit. So the suspect who wants cash goes to
the c-stores and gas stations and the suspect who wants drugs isn't as
willing to die for it, or is it that the pharmacies are better equipped,
trained and guarded which keeps that one criminal element away - the suspect
that's willing to shoot.
The days are obvious. Saturday is party time
and suspects need money. Sunday they've spent it and Monday they're out of
it and Friday, the lowest day, is pay day for the majority of people. So
after they pay their bills, they run out, some quicker than others and some
never had it. But the weekend is when you need it and Monday you've got to
have it to survive the week. Just some thoughts, Gus Downing
Focused on Late-Night Retail
& 24-Hour Locations
OSHA Provides Enforcement Guidance on Workplace
Violence Response
The OSH Act's General Duty Clause requires employers to provide a workplace free
from recognized hazards likely to cause death or serious physical harm to
employees. The succinctly titled
Directive Number CPL 02-01-058, "Enforcement Procedures and Scheduling for
Occupational Exposure to Workplace Violence" -which became effective on
January 10, 2017 - addresses when hazards created by people (i.e., violent
coworker, customer, etc.) violate the General Duty Clause.
The Directive provides general enforcement guidance as to when OSHA officials
should make a response to, and/or cite an employer for, a complaint or fatality
arising out of an incident of workplace violence. It defines "workplace
violence" broadly as "violent acts (including physical assaults and threats of
assaults) directed towards persons at work or on duty.
The updated Directive appears to be based, in part, on data from the
Bureau of Labor Statistics (BLS) about the 15,000 to 25,000 incidents of
workplace violence reported each year. First, BLS says that
two- thirds of the reported incidents resulting in missed work occurred
in healthcare settings. Also, BLS reported that late-night retail
workers, taxi drivers, and correctional officers have reported high
numbers of incidents of workplace violence.
The Directive generally sets forth the steps OSHA is to follow to determine
whether to initiate an inspection of a complaint or incident related to
workplace violence. It also provides the basis for a citation under the
General Duty Clause, the resources available to OSHA in conducting
inspections and developing citations, and how Area Offices may assist employers
in addressing workplace violence.
lexology.com
Late-Night Retail Defined in Guidance
This category includes workplaces such as convenience stores, liquor
stores and gas stations. Factors that put late-night retail employees at risk
include the exchange of money, being located in a high-crime area, 24-hour
operations (time-of-day should not be considered the only factor), solo work,
isolated worksites, the sale of alcohol, and poorly-lit stores and parking
areas.
Editor's Note: Our recent
Q1 Retail Violent Death report showed 28% of Q1 deaths occurred in
convenience stores and gas stations. osha.gov
Since Trump takeover, less
public shaming for companies that put workers at risk
OSHA's Worker Fatality Page Not Updated Since
January
Since President Trump took office, not a single worker killed on the job
has been added to the
Occupational Safety and Health Administration's online death tally.
The last entry on OSHA's
worker
fatality page was for two men shot to death in an
Indianapolis restaurant robbery in early January.
The backlog is unusual for OSHA, which in recent years has used its website to
publicly shame companies over workplace deaths and injuries. The lack of
death updates, coupled with a
sharp decline in press releases announcing enforcement actions, makes
tracking companies that put their workers at risk even more difficult for the
public.
OSHA's Nancy Cleeland said, Rather, a clerical worker who handled a key
step in the posting process retired, then the whole process came to a
halt.
While the spokeswoman attributed the lack of death postings to staffing issues,
she said the switchover from Obama to Trump has been the cause of OSHA's
noticeable softening on press releases.
oshatoday.com
Does LP Go Shared Services
at newly merged Ahold Delhaize?
RBS, a newly created company, formed to drive
synergies & best practices & provide industry-leading expertise, insights and
analytics
To Ahold and Delhaize's U.S. brands
Nick Bertram, SVP of merchandising for Ahold USA, has taken on a special
assignment leading the integration. He will work closely with the U.S. brand
leadership teams, RBS leadership and the Integration Management Office to enable
the planned launch in early 2018. Editor's Note: One would
assume LP would be part of RBS and delivered in a shared services type model to
their 2,000+ stores on the East Coast. No mention of it as of yet.
theshelbyreport.com
Walgreens and Rite Aid Corp. have "certified
substantial compliance"
Gives FTC 60 Day Ultimatum - See You in Court
Walgreens Boots Alliance has set in motion a mechanism that will result in the
Federal Trade Commission having 60 days to either clear its
$9.7 billion acquisition of Rite Aid or sue to block it. Under terms of the
agreement, if the FTC approves the Walgreens-Rite Aid merger. Fred's
Pharmacy will acquire at least 865 - and as many as 1,200 - divested Rite Aid
stores.
Editor's Note: Bet the Trump administration doesn't block this one. As
three seats are open on the FTC and Trump appoints those seats. Doesn't seem
likely they'd even try.
chainstoreage.com
Total Retail's Top 100
Omnichannel Retailers
In its first ever ranking of 100 publicly traded retailers by their
omnichannel capabilities, Total Retail, in conjunction with Radial,
a leading omnichannel commerce technology and operations provider, offer a
blueprint for brands on how to deliver the seamless, quick and enjoyable
customer experiences that today's digitally savvy consumers demand.
This report serves as a supplement to Total Retail's annual
Top 100 Fastest-Growing Retailers list, which ranks the
fastest-growing public retailers based on year-over-year sales. We've taken
that list of fastest-growing retailers and scored them based on the
omnichannel experiences they offer to their customers.
The report answers the question, "What is omnichannel retail?" by
scoring the retailers on seven criteria - does it offer buy online,
pick up in-store; does it offer the ability to search for in-store products
on its website; does it offer a shared cart across channels (e.g., mobile to
desktop); are loyalty points able to earned and redeemed across channels;
are products able to be returned across channels (e.g., return online
purchases in-store); does it offer customer service in three or more
channels; and is product pricing consistent across channels.
DSW, UGG, Urban Outfitters, and Zumiez
tied atop the rankings, each earning a maximum score of 100;
63% do not offer buy online, pick up in-store for their customers;
just 50% provide online shoppers visibility into inventory at their local
brick-and-mortar location;
83% do have shared shopping carts across channels.
mytotalretail.com
Consumers are Flocking
to NYC Flea Markets
Looking For Those Deals
New York City's flea markets, holiday markets, farmers markets, night
bazaars and art fairs, however, continue to draw big crowds. If it's sold
from a stall or a folding table, it seems, shoppers can't get enough of it.
Eric Demby, co-founder of market empire Brooklyn Flea, says he's seeing
higher demand for vendor slots, and attendance at food-market
spinoff Smorgasburg in Prospect Park doubled from last year, to
15,000 each Sunday. Brooklyn markets have seen vendor numbers double
and attendance triple.
Editor's Note: While I'm sure 99.9% are legitimate vendors
one must wonder how much counterfeit, gray goods, and stolen goods
are changing hands. To see those types of crowds to the point the
Wall Street Journal writes about it, there's got to be some great deals
there and as an LP executive, one just wonders. As street vendors in
NYC are famous smugglers and there's got to be a few there.
wsj.com
Hannaford Distribution
System Recovering After South Portland, Maine Warehouse Fire
Hannaford was forced
to reroute items from various distribution centers following an April 26
warehouse fire at its facility in South Portland, Maine. As a result, there
were some delays in the delivery of fresh items to some stores.
The fire occurred in a refrigerated trailer that was backed up to a
loading bay and spread to a portion of the warehouse before being
extinguished. No one was injured in the blaze. Most of the South
Portland warehouse was not damaged in the fire and is in operation. Bloom
said Hannaford is working to bring the remainder of the facility back to
full service.
theshelbyreport.com
NY
State Police: No Update Or New Info on Gap Fishkill, NY DC Fire 8-30-16
By
Gordon Smith, The D&D Daily New York State Police Public
Information Officer, Trooper McMorris, stated today that the investigation
into the Gap distribution center fire in Fishkill, New York is still ongoing in partnership with the
Bureau of Alcohol, Tobacco and Firearms and Explosives.
Trooper
McMorris said that there is still a $15,000 reward being offered for
information leading to the arrest and conviction of the person or people
responsible.
We first reported on the Gap fire in the
Aug. 30 Daily.
Managing Director, Fraud
Investigations and P&AP posted for Starbucks U.S.
in Seattle, WA
This job contributes to Starbucks success by directing the development and
execution of the Company's programs for fraud analytics and investigations,
partner and asset protection and security business management.
Leads 3 subordinate teams; Point of Sale Investigations, Partner and Asset
Protection and Business Management. Formulates and implements an
enterprise-wide fraud management structure, aligned with business goals,
with team serving as a 'center of knowledge' for fraud prevention and
investigations across the company. Responsible for developing and managing
fraud risk strategy and policy. Identifies and implements a metric reporting
structure to track fraud risk effectiveness based upon increased revenues.
Partners with functional leaders within Operations, Finance, Technology,
Human Resources, and Legal to create a loss prevention program. Responsible
for building a five-year roadmap for a fraud prevention program across the
enterprise. The occupant of this position will also manage and direct the
investigations team, fraud technology implementation, reporting, budgeting
and deliverables along with achieving year over year fraud loss reductions
and recoveries. Ensures that partners and assets are protected to the best
capabilities of the Company through strategic leadership for partner safety,
and loss prevention. Leads teams that investigate crimes and threats to
partners, assets and brand within U.S. retail operations to mitigate
litigation risk and preserve the Starbucks Brand.
Directs all security and investigative processes that provide partner and
customer safety and asset protection, for Starbucks US retail
operations, licensed stores, Seattle's Best Coffee and other licensees.
Starbucks - Legal and Asset Protection.
starbucks.taleo.net
Today, we are privileged to connect with millions of customers every day
with exceptional products and more than 24,000 retail stores in 70
countries.
starbucks.com
Gold's Gym removes job postings for Director of LP & Safety - East and West
positions
Pharmaceutical Cargo
Thefts on the Decline
Quarterly Same
Store Sales
Office Depot Q1 North American Retail comp's down 5%, total sales down 7%
CST Brands Q1 U.S. merchandise & services down 2%, Canada comp's up 4%,
Fiesta Restaurants Q1 comp's down 6.7% at Pollo Tropical, down 4.5% at Taco
Cabana, total revenues down 0.6%
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All the News - One Place - One Source - One
Time
The D&D Daily respects your time & doesn't filter retail's reality
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Investigator Spotlight: Monica Lundgren, Criminal Investigator
Monica
Lundgren is a criminal investigator for eBay Inc.'s Global Asset Protection
Team, supporting the prevention, detection, and mitigation of fraud and
criminal activities in both their domestic and international operations.
Monica joined the Global Asset Protection Team in January 2010, after
receiving a Bachelor's Degree in Criminal Justice from Weber State
University. She is currently leading and driving eBay's child safety
initiative, focusing on threat assessment and policy enforcement efforts.
Most recently, Monica is tackling on-line motors scams targeting the eBay
brand. She is responsible for innovating new and effective ways to detect
trends, implement technology and focus on policy enhancements. As a member
of the eBay Women in Technology Steering Committee, Monica seeks to give
back to those who have inspired, motivated and mentored her throughout her
career. eBay Women in Technology strives to "create an innovative community
to inspire and engage women to connect, grow and lead". Outside of work,
between entertaining her four year old and helping him through his Lego
crises, chauffeuring her 10 year old to his various sporting events and
assisting her husband in coaching at the various sporting events, Monica
might get the chance to enjoy a concert, try a new restaurant, pour a glass
of wine or run a charitable 5k.
For further information on PROACT, email inquiries to
PROACT@eBay.com.
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How to Sell Retail Customers on Predictive PoS
Systems
More accurate sales predictions can lead to improved supply
chain planning to ensure customers' shelves stay appropriately stocked
By
Dave Bhattacharjee, Vice President, Data Analytics, for Stanley Security
For security integrators who deal in the
retail vertical, point-of-sale (PoS) systems generate rich data, which
is a resource being used by such customers for exception reporting.
This same data can support many other advanced analytic applications, as
well. For instance, research within
Stanley
Security is underway using PoS data to predict whether promotions will
be successful and result in sales lift of products.
In a recent
experiment developed by the Stanley Security Insights team, PoS data was
analyzed to determine the effects of promotions on sales, and, more
accurately, forecast the effects of future promotions on sales and
inventory.
A predictive model was created to forecast sales during
promotions and price changes. In tests of the model, 77% of variance of
sales was explained for a product. Thanks to improvements outlined below,
that number is expected to increase even further.
During the
exploration of the data, the ability to model price elasticity was
discovered: this model has the potential to optimize price toward maximum
sales. Potential next steps are optimizing price across products, and
optimizing price to maximize margin.

In addition, interactive dashboards were created using a visualization tool
that enabled the end user to filter data by customer, store, item as well as
promotion. The visualization tool also has the ability to send notifications
to an assigned user, so that quick action can be taken, such as inventory
falling below a threshold level.
More accurate sales predictions can
lead to improved supply chain planning to ensure customers' shelves stay
appropriately stocked; and improved promotions planning is achieved through
more accurate predictions.
Read more here
Article originally
published by Security Sales & Integration |

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Staples names 1st CISO -
Cyber Security
Staples
named Brett Wahlin as its chief information security officer (CISO),
responsible for global enterprise-wide information, product and data security.
He will report to chief technology officer Faisal Masud, who leads Staples
Digital Solutions, a new organization within the company that combines its
traditional IT and digital organizations.
Wahlin's position will be key in the digital transformation of Staples'
business. The chain remains mindful that as customer needs continue to adopt
technology, especially with an acceleration into online and mobile, security
threats will continue to increase. Wahlin's role expands beyond
traditional cyber security into product development, connected devices, fraud
and loss prevention.
Here, he was responsible for all aspects of information security, including
security operations and intelligence, security architecture, cyber risk and
governance, product lifecycle security, business security and transformation,
industry next security and cyber service delivery. He built world-class,
extensible security capabilities that protected HPE's assets and workforce,
enabled and extended business capabilities, and showcased its security solutions
at work.
chainstoreage.com
Data Breach Lawsuits
Continue
HD's $10B Cost - the Biggest Loss Yet
B&N Shoppers Say Schnuk Markets Breach Court
Decision Doesn't Apply to Them
Barnes & Noble shoppers fought back against the retailer's claims that a
recent decision tossing litigation against grocery chain
Schnuck Markets Inc. bolsters the bookseller's efforts to shake their data
breach suit, arguing Thursday that the other action doesn't apply because it was
brought by financial institutions, not consumers.
Editor's Note: These suits will take years to travel
through the courts with back and forths that cost millions and
will
ultimately define the parameters of liability and establish the duty of
care. With possibly ending up in the Supreme Court, it's the insurance
industry and banks that are fighting the retailers the most. As they try to
avoid or minimize payouts due to a total lack of defined and established
overarching industry standards or practices that any retailer was following
at the time.
With no clear industry standards or laws established,
how was the industry to respond? Everyone was making it up as they went.
Learning on the breach, so to speak. And now the banks and insurance
providers, all fighting to minimize their pay outs, are blaming an industry
for not having safeguards they never knew they needed to that point. That is
until the Russians showed us. And it was the Russians here, and the media
isn't even mentioning that.
As reported last week, Home Depot's
end-of-the-day $10B estimated cost of their breach is the largest quote to
date and certainly the most alarming. However, if accurate, it should
motivate every retailer to develop a prevention, detection, and response
plan that matches, if not exceeds, their hurricane response programs and
integrated in their emergency operations centers.
The only good thing
that came out of all of this was EMV, and boy did we have to be dragged into
that one, far behind our European colleagues. And now we have skimming,
business email compromise, and ransomware headlining virtually every day.
Two of which rely on human error and one relies on not having finished the
EMV roll-out. Think we would have learned by now. Just some thoughts, Gus
Downing
law360.com
Why Cyber Attacks Will
Continue until Prevention Becomes a Priority
Organizations must rethink their security measures. Focus on training,
getting rid of old tech, and overcoming apathy.
It's time for organizations to rethink their approach to security. Keeping your
organization safe must be a full-time commitment, not simply a passing concern
following the latest report of a data breach.
Cut Ties with Outdated Tech
Cybersecurity is often described as an arms race between security professionals
and skilled attackers, as both parties rush to gain the upper hand. While even
cutting-edge defenses are inevitably thwarted by determined attackers,
cybersecurity professionals are able to quickly react and nullify attacks.

But many businesses don't keep tabs on the front lines of cybersecurity
development, leaving them several generations behind with regard to best
practices and current threats.
Making matters worse, many organizations fail to follow best practices for
maintaining and protecting their current environments, creating countless
avenues of attack for even inexperienced attackers.
Business leaders need to listen to their IT departments and devote more time and
resources to security best practices such as regular updates, security audits,
and penetration testing, resisting the urge to focus solely on revenue-driving
activities at the expense of loss prevention.
Invest in Security Training & Skills
Most organizations understand the importance of regular security training for
employees, but IT professionals within the company are often overlooked. While
your resident system administrator or network engineer are unlikely to fall for
a phishing attempt, what about the rest of your employees? A single oversight is
all it takes to undermine many other precautions. Regular, top-to-bottom
training is crucial for any organization that wants to avoid becoming the victim
of the next major attack.
Overcoming Security Apathy
Many businesses suffer from the delusion that they are immune to cybersecurity
threats until it's too late. Whether relying on security through obscurity or
simply disregarding consistent warnings as hyperbolic nonsense, organizations
have shown that they're willing to risk massive losses and reputation damage
rather than overhaul their approach to security.
darkreading.com
PCI SECURITY STANDARDS
COUNCIL TO CREATE ASSOCIATE QUALIFIED SECURITY ASSESSOR CERTIFICATION
The PCI Security Standards Council (PCI SSC) announced plans to evolve
the PCI Qualified Security Assessor (QSA) program to attract new cyber talent
globally and ensure its sustainability and quality in a changing
payment environment. The initiative will be rolled out in phases, beginning in
2017 with a dedicated industry task force focused on the development of an
Associate QSA certification. pcisecuritystandards.org
Finish Line no longer accepting applications for Manager, Cyber Security
Operations job
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High Theft Solutions

Checkpoint Systems is a global leader in EAS, High Theft and RFID solutions
for the retail industry, encompassing loss prevention and inventory accuracy in
a growing omni-channel environment.
Stuart Rosenthal,
VP of Sales for High-Theft Solutions (also known as Alpha) and
Carl Rysdon,
VP of Sales for Inventory Control Solutions, which comprises EAS and RFID
solutions, tell us how Checkpoint's recent acquisition by CCL Industries will
benefit their customers, how their brand has stayed relevant over the years, and
what new innovations they're bringing to the LP industry. |
Solution Providers: Have a video or commercial you want to publish? Contact us
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Retailers: Protect consumer
data or lose the shopper
78% Shoppers Stop Using Hacked Online Retailers
Almost half (48%) of consumers say they are very likely-and 28%
are somewhat likely-to stop using the service of a company,
such as an online retailer, if the business was hacked and the shopper's
credit card details were stolen and leaked online, according to a new
study from the Centre for International Governance Innovation titled "Global
Survey on Internet Security and Trust."
The study also found that if the
online retailer had another data breach and shoppers' credit card data was
stolen and leaked online for a second time, 58% of consumers say they are very
likely to stop using the service and 22% say they are somewhat likely. However,
one out of five consumers don't seem fazed by such a breach because 20% of
consumers say there are not very likely or not likely at all to stop using the
service.
Consumers, however, are sensitive to more than just their credit card details
being stolen: 44% of consumers say they are very likely to using stop doing
business with a company if their password and email address were leaked, 42% say
they are very likely to stop using an online service if their password was
leaked, 40% are very likely to stop using an online service if their profile
information was leaked and 38% are very likely to stop if their email address
was leaked.
digitalcommerce360.com
Toys "R" Us makes e-commerce
push to lure back lost consumers
Having fallen behind to establish its presence in the e-commerce sector, Toys
"R" Us now plans to boost its e-commerce activity by revamping its website
according to an article by CNBC.
According to the article, the revamp which is expected to roll out by early
July, is a part of a US$100 million investment by Toys "R" Us over the last
three years. This was made to boost its e-commerce experience. As such, the
company is trying to make its website standout from the clutter as it faces
stiff competition from online websites such as Amazon, and retailers such as
Target and Walmart.
marketing-interactive.com
E-commerce Plays Bigger Role
in Home Improvement
Sales Near $11 Billion
Online sales of home improvement products that span everything from plumbing and
hardware to storage and décor, have grown 41 percent in the 12 months ending
March 2017, reports The NPD Group, a leading global information company. The
e-commerce home improvement market reached $10.9 billion in sales for the year,
according to NPD's receipt mining service, Checkout TrackingSM.
prweb.com
With Wal-Mart's help,
China's JD.com grows Q1 sales 40%
Ecommerce sees IoT, VR and
new platforms as means of driving sales
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Coalition
of Law Enforcement & Retail (CLEAR) May Newsletter New Website Updates, Open
Positions, Top ORC Cases & More
In
their May newsletter, CLEAR outlines the latest organization news, including
a new website that is under development, two positions added to the
Board of Directors, a filled VP position, top ORC cases and much
more.
CLEAR now has close to 3,000 members and continues to grow at
a consistent pace. The group will be holding its annual conference
from Oct. 16-19 in San Antonio, Texas, which you can
learn more about here.
Read the full newsletter
Olive Branch, MS: 67 guns
stolen from delivery truck
behind Academy Sports store
Thieves have stolen 67 guns from a delivery truck parked behind an Academy
Sports store in Olive Branch, Mississippi. The Bureau of Alcohol Tobacco and
Firearms and the Olive Branch police are investigating the theft of some 61
handguns and six long guns. Police said the delivery truck driver parked behind
the store and fell asleep on Sunday night before an early Monday morning
delivery. When he woke up, he and Academy Sports employees found that the seals
and locks had been cut off the truck, and the guns and a small amount of
ammunition were gone.
clarionledger.com
Update:
High Point, NC: Four more charged in organized retail theft case
Four additional people are facing felony charges in connection with nearly
$90,000 worth of stolen items police recovered last month. Police recovered more
than $60,000 worth of property from a house in High Point on April 18. On April,
28, Police recovered additional property related to an organized retail theft
case. The value of the newly recovered items is more than $27,876, police said
in a news release. This brings the total value of recovered property to about
$90,000. Charles Robert Hazelwood, 38, was arrested April 18 and charged with
receiving stolen property, obtaining property by false pretense and organized
retail theft.
hpenews.com
Jonesboro, AR: Man drives
Land Rover to Walmart to steal $2,000
in merchandise
Jonesboro police say a man drove a Land Rover to Walmart, then spent more than
six hours in the store unpackaging and concealing nearly $2,000 worth of
merchandise he intended to steal. Cody Caples while he was in the checkout lane,
and asked to speak with him in a back office. Police advised Caples that Loss
Prevention had watched him unpackage and conceal things in a backpack and
Walmart bags since 5:30 that morning. Caples, who had warrants through the city
of Jonesboro and Craighead County, was arrested on a felony theft charge. He was
also cited for four non-payment of fines warrants.
kait8.com
Framingham,
MA: Woman busted with $1,000 of baby clothes stolen from Natick Mall
A Framingham woman hid more than $1,000 worth of clothing in a baby carriage in
what police said was an attempt to steal it Sunday from a Natick Mall store.
Police arrested Agamin Carrasquillo, 20, at Macy's. On Sunday, Carrasquillo in
the children's clothing section pushing a baby carriage that contained her
6-week-old daughter . Carrasquillo was observed selecting multiple packages of
Nike socks, multiples items from the intimate apparel and children's department.
Carrasquillo put all the items in the bottom of her baby carriage and then left
the store.
wickedlocal.com
Fairfield, CT: Three
Shoplifters busted attempting a $460 Diversion Theft
at Stop & Shop
A trio of would-be shoplifters, including a convicted felon with 32 prior
arrests, was arrested Saturday when an attempt to create a diversion failed to
stop security at a Villa Avenue supermarket from noticing a man leaving the
store with a cart full of merchandise. Stop & Shop loss prevention officers
called police to the store around 9 a.m. after they watched Dwayne Brown,
pushing a cart filled with $460.78 worth of store items past the registers and
out of the store, police said. At the same time, they also saw Vasiliki
Zafiropoulos, push Hector Rodriguez into a display, knocking it over and
creating a commotion.
dailyvoice.com

Update: Dartmouth, MA: Viral Facebook posts help
Dartmouth 'popo' nab retail thieves
With the help of a tongue-in-cheek Facebook post, the Dartmouth "popo" were able
to identify three women who were caught on camera shoplifting at Target on
Sunday. Detective Kyle Costa, police spokesman, said the department was "flooded
with calls" as well as many private messages on Facebook. "We have identified
them," Costa said. "We're just writing up a few small things and should have
everything moving along shortly." Costa said the women are alleged to have
committed larceny over $250, a potential felony charge, at Target.
southcoasttoday.com
Reading, PA: Retail theft
turns into high-speed chase; merchandise recovered from Children's Place,
Charming Charlie and Express
Two women from Philly were arrested Sunday afternoon after allegedly stealing
merchandise from 3 stores in Wyomissing and leading police on a high-speed
chase. Police began a pursuit of the minivan that lasted 11 miles. The vehicle
was finally brought to a stop using stop sticks, and the 2 were arrested. A
total of $138 in items were stolen from The Children's Place. Police also
discovered $841 in merchandise stolen from Charming Charlie jewelry and $358 in
merchandise from the Express store in the Berkshire Mall.
readingeagle.com
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Shootings
Dayton, OH: Multiple
Shots Fired outside Sears at the Dayton Mall, 1 wounded
A woman wounded a man in shooting in the parking lot outside the Sears
located at Dayton Mall on Monday afternoon. According to Montgomery County
Regional Dispatch, the report about the shooting came in about 4:45 p.m. on
Monday. The woman fired 10 to 15 times during an argument with her boyfriend
that turned physical, Miami Twp. police said. The male victim was struck at
least once in his lower leg, and the woman had no visible injuries to the
woman, police said.
daytondailynews.com
Charlotte, NC: Suspect
shoots himself after Robbing Kangaroo c-store
Police said a suspect shot himself after robbing a University City
convenience store overnight. The robbery happened around 2:15 a.m. at the
Kangaroo Express. The store clerk who called 911 said the suspect robbed the
business but then accidentally shot himself. The clerk told investigators
that the man ran out of the store after the gun went off. Police said he got
away with some money, but they haven't been able to track him down.
wsoctv.com
Robberies
& Thefts
Danville, CA: Smash &
Grab Robbery at Costco's Jewelry Department; 1 in custody, 2 being sought
There were some frightening moments for Costco shoppers when three men tried
to smash their way into the store's jewelry case. The crime happened in
Danville Monday night. One of the suspects is in custody. Police say one of
the men used a hammer to smash a jewelry case. Store employees were able to
hold down a suspect until police arrived. The search continues for the other
two.
abc7news.com
Dayton, OH: Feds charge
3 in wake of 26 pharmacy robberies
Federal and local law enforcement arrested three men in connection to 26
pharmacy robberies in a 7-month span, according to federal court documents.
Of the 26 robberies or attempted robberies, 22 have been at CVS pharmacies,
with the South Breiel Boulevard location in Middletown having been hit three
times. Two robberies were at Walgreens and two more at Rite Aid stores. From
Oct. 1, 2016 until April 30, 2017, a string of pharmacy robberies police
said used the same "modus operandi" have happened in Dayton, Dublin,
Beavercreek, Vandalia, Cincinnati, Fairfield, Middletown, Franklin,
Hamilton, Westerville, Columbus, Trotwood and Kettering. Those arrested and
facing Tuesday detention hearings include Eric L. Bates, 20, Yasar J.
Burnett, 18, and Brandon Dawson, 18. They also have preliminary hearings
scheduled for May 18. They were arrested May 4.
daytondailynews.com

Wichita Falls, TX: Former Subway
employee arrested for Felony Theft; Voids totaling over $2,500
Kay Jewelers in the Southtown Center,
Anderson, IN reported a Grab & Run on 5/8, item valued at $8,399
Zales in the Westroads Mall, Omaha, NE
reported a Grab & Run on 5/8, items valued at $16,668
Mappins Jewellers in the Fairview Mall,
Willowdale, ON, CN reported a Grab & Run on 5/5, item valued at $1,629
Piercing Pagoda in the King Plaza Mall,
Brooklyn, NY reported a Theft on 5/5, items valued at $1,400
Counterfeit
"A historic bust of fake
products"
Cambodia Authorities Net 70 Tons of Counterfeit
Beauty Products
Fake products were labeled as Pantene, Head & Shoulders and
Schwarzkopf
Nearly 70 tons of beauty products - including shampoos, skin-whitening
creams and hair dye - were confiscated during two raids in March and April
by the Cambodian authorities.
The nearly 70-ton haul came from raids carried out over the past two months.
The first, on March 31 in Kandal province, netted 30 tons and led to the
arrest of three Chinese nationals; another 38 tons were found on April 28
during a second raid within the capital, which resulted in the arrest of a
Chinese woman and a Cambodian man.
wwd.com
Arson
Wilson, NC: Wilson
Mall fire under investigation
Firefighters are investigating a suspicious blaze in the vacant Wilson Mall
that caused the evacuation of an adjoining store Monday evening. Crews
responded to reports of smoke around 7 p.m. to find a fire in the center of
the mall building near the main entrance. The Wilson Mall has been vacant
for about four years. Its owner, Augusta, Georgia-based Hull Property Group.
wilsontimes.com
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Skimming Theft Update
Bulgarian Mobster Gets 7yrs
for International Credit-Card Cash-Out Ring Operating in Chicago
Martov, 41, collected stolen debit and credit card numbers and PINs from
accomplices overseas and passed them on to associates who encoded the numbers
onto new cards and cashed them out at ATMs around Chicago. They passed the cash
back to Martov after taking a cut, and Martov would then pay his suppliers.
Martov allegedly once bragged that he made $500,000 from Russian
cards in one week. One of Martov's co-defendants also once said he was
receiving $200,000 a week from Martov's fast-moving crew in 2011.
Assistant U.S. Attorney Scott Edenfield called the whole thing "Mr. Martov's
operation" and asked Guzman to send Martov away for nine to 11 years.
suntimes.com
Martinsburg,
WV: Attorney General warning the public of a skimming scam
West Virginia Attorney General Patrick Morrisey is warning the public of a
skimming scam that is taking place in West Virginia.
Morrisey says his
office has heard reports from all across the state of people being
ripped off by hundreds and even thousands of dollars from the skimmers.
The Attorney General says he has written letters to gas stations asking for
information and letting them know of what they can do to raise awareness.
your4state.com
Delaware County, PA:
Skimmers hit ATM's in Media and Glen Mills
Police are looking for the suspects who placed skimmers on ATMs, both at
Franklin Mint Federal Credit Union.
6abc.com

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•
AT&T - Greensboro, NC - Armed Robbery
•
AT&T - Lexington, KY - Armed Robbery
•
Best Buy Drugs - Albuquerque, NM - Armed Robbery
•
Costco - Danville, CA - Robbery
•
Dick's Sporting Goods - Merriam, KS - Burglary
•
Enterprise Cleaners - Sterling, VA - Armed Robbery
•
E-Z Cuts - McAllen, TX - Burglary
•
Family Dollar - Beloit, WI - Armed Robbery
•
Kangaroo - Charlotte, NC - Armed Robbery
•
LifeWay Christian Store - Hickory, NC - Robbery
•
Speedway - Lexington, KY - Armed Robbery
•
Sports Mart - Lyndon, KS - Burglary (guns)
•
7-Eleven - Virginia Beach, VA - Armed Robbery
(Kellam Rd)
•
7-Eleven - Virginia Beach, VA - Armed Robbery
(Indian River Rd)
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Daily Totals:
•
11 robberies
• 3
burglary
•
0 shootings
• 0 killed
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Andrew Trumbour named District Asset Protection Manager for
JCPenney
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Perception becomes reality slowly on a macro level and it's difficult to
change it if it's incorrect or doesn't portray the truth. It's the same reason
law enforcement separates witnesses to ensure clarity and truth. The group mind
becomes influenced by opinion and agendas and distorts the true reality. One can
only rely on daily vigilance based on doing what's right to hopefully impact the
individuals one works with on a daily basis to carry the experience forward and
be witness to what is right.
Just a Thought,
Gus

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