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What is the Real World Smart Store?
By Michael T. Grady
Executive Vice President
Vector Security
Imagine an in-store shopping experience where mirrors double as touchscreens...where
you can swipe through a store's inventory and have items brought to you...where
you can pay for merchandise without ever having to stand in line at a register.
Where data from devices can support operational change, employee performance and
create unique customer experiences. Imagine your online experience supporting
your in-store experience and vice versa.
Welcome to the Real World Smart Store
Today's retailers focused on bringing their loss prevention and IT teams
together - those teams building the real world smart store - is not a myth. It
isn't something predicted to happen far into the future. It's happening right
here, right now - in the real world. And it's being driven by consumers looking
for a consistent online and in-store experience - a true omnichannel experience.
Retailers are increasingly delivering this in-demand omnichannel shopping model,
combining the convenience of online shopping with the tactile experience of
brick and mortar shopping. From the moment shoppers walk into a store, they may
be met with touchscreen mirrors that allow them to view merchandise, check
what's in stock, and send items directly to their dressing room. This shift in
consumer behavior requires retailers to think differently and demands that roles
like loss prevention adjust to these changing times. In fact, it is imperative
for LP professionals to understand the real world smart store and know how their
expertise not only protects merchandise, but also helps improve the customer
experience.
Retail creating exceptional customer experiences
Retailers are listening to their customers and engaging them on their personal
technology. Delivering products, services and experiences on the customers'
terms. What's driving this convergence of digital and physical shopping?
Evolving customer expectations, social media, research-driven purchases, instant
gratification and personalized service are just a few of the factors. Savvy
retailers are quickly integrating the online and in-store experiences. And those
who don't? They risk becoming obsolete.
Many retailers are now equipped with devices that recognize shoppers who use
their stores' mobile apps. Once triggered, the mobile app tells salespeople the
customer's purchase history so that personalized recommendations can be made,
much like what happens now in the online experience.
We're also seeing special offers being pushed to shoppers' smartphones when they
pass near a store; mobile POS and self checkout with the option to receive a
soft-copy receipt; on-demand customer service that allows shoppers to virtually
request assistance; in-store fulfillment of online orders; and even same-day
home delivery in some cases. Customers can even view an item online, check
in-store availability, reserve and pay for the item electronically, and then
pick it up at a brick and mortar location of their choice.
Real world data makes the store smarter
Through online shopping, retailers can analyze how customers shop and customize
their site and the overall shopping experience to meet the demands of their
customer. The real world smart store is no different. Using IP video
surveillance and analytics on a secure network, retailers can glean a wealth of
consumer behavior intelligence that can be used to improve the overall customer
experience, optimize store layout and mapping, and drive business decisions that
can improve the bottom line.
That customer behavior intelligence includes valuable information such as
footfall, repeat versus new customers, and average number and duration of
visits. Meanwhile, applications that were traditionally used for loss
prevention, like video and POS data, can reveal insights to customer traffic,
purchase habits, staffing, employee training issues, and conversion ratios.
Cameras can also track patterns like how customers move through the store, where
they tend to linger and how long they stay. These insights help retailers make
more targeted marketing, merchandising, loss prevention and overall business
decisions that support the company's objectives.
Likewise, RFID technology not only better prevents shoplifting and identify
trends in theft, it tracks what's being purchased, what's not and provides
real-time inventory of what's available, helping retailers get merchandise back
on the shelves faster.
Additionally, predictive analytics are being used to know what the customer
wants before they even ask for it either through a live salesperson or via the
customer's smartphone.
Building the real world smart store
Building the smart store might even require some retailers to enhance their
network solutions to support the applications that deliver the connected
shopping experience. Adding or improving your managed/customer Wi-Fi, secondary
networks, proactive broadband monitoring and device monitoring and management,
for instance, are investments your customers are demanding.
A managed broadband infrastructure that is scalable and flexible enough to
deliver the applications and services your business needs is at the core of
building a smart store. A robust network can accommodate smart store
applications such as remote video, digital signage and smart fixtures, while
also supporting loss prevention applications like POS monitoring and
exception-based reporting, video alarm verification, and merchandise protection.
These are investments that pay long-term dividends through an improved customer
experience.
I cannot stress this enough, the smart store is not something that's happening
in the far-off future. It's happening now...in the real world. And as a security
professional focused on the retail industry for more than 30 years, I find this
to be an exciting time filled with new opportunities for retailers, and I hope
you do too.
At Vector Intelligent Solutions, Vector Security and Industry Retail Group come
together to make the real world smart store a reality for retailers - right now.
Let's continue the discussion at
www.vectorintelligentsolutions.com.
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Protection 1
Rex Gillette, VP Retail Sales and Jim Shepherd,
National Accounts Manager, LPQ
Universal Surveillance Systems
Craig Cunningham, VP Business Development and Ken
Rayca, National Accounts Manager
Want to Be a Senior Leader - There's a
Price
Bob Oberosler, Group VP, AP for Rite Aid
State of the Industry & NRF Protect 2015
Update
Bob Moraca, VP of LP for NRF and Joe LaRocca, VP &
Senior Advisor, LP RetaiLPartners
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Cyber Threats Among Top Concerns for Retail Executives, according to new report
Executives in retail and other industries see the business environment in 2015
as less risky than either of the last two years, but cyber threats and the
potential disruption to core operations they could cause are a top concern,
according to a new study from North Carolina State University and global
consulting firm Protiviti. Ensuring privacy, managing data and protecting
systems and information "may require significant resources," according to the
third annual "Executive
Perspectives on Top Risks" report. Cyber threats are included in the
report's top five risks for the first time, ranked below only regulatory changes
and economic conditions. "Given publicity about data breaches at major
retailers, global financial institutions and other high-profile companies, most
executives recognize the need for 'cyber resiliency,'" the report says. "It is
not a matter of if a cyber risk event might occur, but more a matter of when it
will occur. "With the apparent level of sophistication of perpetrators and the
impact breaches can impose, most organizations recognize the significant risk
threat to their reliance on technology for executing their global strategies."
Retail executives participating in the executive perspectives survey agreed with
those from other industries in rating cyber threats as their third-highest risk,
but Protiviti Managing Partner Rick Childs, who heads retail/consumer services
at the firm, says he was surprised they didn't rate it higher than other
industries, noting that hackers' targets might be shifting. "This may be the
year of the medical records hack," he says, referring to February's breach at
health insurer Anthem. "Maybe they've gotten all they can from retailers."
Childs says that when his firm is asked to look at businesses' cyber systems,
they often find that accounts that had been used by former employees or
contractors are still active. When the systems are subjected to penetration
tests - "doing the kinds of things hackers might do" - many executives "are
surprised to find how easy it is to get into their systems."
nrf.com
Study: Human error causes 36% of data breaches
Human error was the number one cause of data security incidents in 2014.
According to a new report released by the Privacy and Data Protection Team at
BakerHostetler, in the incidents that the firm worked on in 2014, employee
negligence was responsible 36% of the time. That was followed by theft by
outsiders (22%), theft by insiders (16%), malware (16%) and phishing attacks
(14%). Incidents were self-detected 64% of the time. Of the incidents reported
by a third party, 27% were due to theft. For incidents that involved
identifiable dates of detection and notification, the average amount of time
that elapsed from incident occurrence to detection was 134 days.
chainstoreage.com
Data breaches at Sally Beauty, Harbortouch could be linked
The same type of remote-access malware that apparently recently infected
POS vendor Harbortouch Payments may have infected
Sally Beauty, based on the timing of the incidents and other undisclosed
factors, says one threat researcher who has direct knowledge about the
Harbortouch breach and the 2014 Sally breach, but asked not to be named. John
Buzzard, who heads FICO's Card Alert Service, says a link between Sally Beauty
and the Harbortouch malware is "plausible," although he initially speculated the
apparent second breach at Sally Beauty could be connected to the 2014 attack. "I
feel as if there are one or two major hacker organizations out there pounding
away at vulnerable merchants," he says.
govinfosecurity.com
Retailers Hacking Back? - New legislation could allow companies to strike back
against hackers It has been said there are two kinds of companies:
those that have been hacked, and those that have been hacked but don't know it
yet. Legislation under consideration in Congress would give private entities the
right to defend themselves in cyberspace using computer-hacking tactics to enter
the information systems of cyberattackers or would-be attackers. In light of the
growing number of banks, retailers, online businesses and other companies that
have reported substantial losses from thefts of data and intellectual property
in attacks by cybercriminals, there is support for such a measure. A 2013 report
on theft of intellectual property by a commission asked to make policy
recommendations to the administration and to Congress included the following:
"Without damaging the intruder's own network, companies that experience cyber
theft ought to be able to retrieve their electronic files or prevent the
exploitation of their stolen information." Critics, however, fear that giving
such rights to private entities may serve to legitimize - and spread -
cybercriminal activity. Because it is so easy to disguise the origins of
cyberattacks, sanctioning private retaliatory measures also could lead to harm
of innocent bystanders, which raises a range of privacy concerns.
wsj.com
U.S. Concerned About China's "Great Cannon" - a cyberattack weapon used to
target internet content The United States said on Friday it has asked
Beijing to investigate reports that China interfered with Internet content
hosted outside the country and used it to attack U.S. websites. "We are
concerned by reports that China has used a new cyber capability to interfere
with the ability of worldwide Internet users to access content hosted outside of
China," State Department spokesman Jeff Rathke said. "The cyber attack
manipulated international web traffic intended for one of China's biggest web
services companies and turned it into malicious traffic directed at U.S. sites,"
Rathke told a news briefing. He said the United States asked Chinese authorities
to investigate the cyber attack and report its findings. The Chinese government
has repeatedly denied it has anything to do with hacking. China's "Great Cannon"
is a distinct cyber attack tool that hijacks traffic to or from individual IP
addresses and allows China to target "any foreign computer that communicates
with any China-based website."
huffingtonpost.com
 IPCA Appoints Head of Subcommittee to Help
Develop Security Studies Field Dr. Franklyn Taylor, Executive Director of the
Institute
for Professional Certification and Accreditation, has announced the
appointment of Mark H. Beaudry PhD CPP, to chair the subcommittee for the
development of educational standards in the field Security Studies. Taylor, who
also serves as chair of the Standards Committee of NEACJS, states that the
security field has grown beyond the traditional Criminal Justice Model and needs
to develop its own identity in concert with the business/industrial community
which it serves. Dr. Beaudry explains: "Due to the recent popularity in
expanding Security Studies through the development of security related curricula
in higher education, the NEACJS Security Studies subcommittee realized the need
to standardize degree programs. To that end, our focus has been to identify the
major activities of the discipline overall and present them as the following
interdisciplinary domains: security management; homeland security; predictive
analytics via data and intelligence analysis; loss prevention & retail security;
cybercrime; industrial safety; and risk management."
Retailers Pressured to Increase Employee Wages
Labor expenses will be a key focus during retailers' earnings conference calls
in the coming weeks, with many companies under pressure to boost workers' wages
at a time when low U.S. unemployment levels have given workers more leverage.
Wal-Mart, Target, T.J. Maxx, Gap, and McDonald's have already announced wage
increases, and the trend appears to be trickling further into the retail and
restaurant sectors. So far in this reporting season, companies such as Bed Bath
& Beyond and Buffalo Wild Wings have discussed wage pressure, while Pier 1
Imports plans incentive pay for the first time in three years. Macys, Kohl's and
Home Depot say they set their wages on a market-by-market basis as the
competitive situation varies around the country. Kohl's said it also watches
other factors driving employee decisions, such as the work environment and
future opportunities for advancement. The U.S. government said Friday U.S. job
growth rebounded last month and the unemployment rate dropped to a near
seven-year low of 5.4 percent, while average hourly earnings rose three cents in
April, a year-on-year gain of 2.2 percent. "The competition for that job is
tougher for the employer. The employee has choices now," said Thomas Sudyka,
managing director at investment management firm Lawson Kroeker based in Omaha,
Nebraska.
businessinsider.com
'Culture of Connection' - When workers thrive, companies do too
Author Michael Lee Stallard, a business consultant from Greenwich, Conn., has a
point in his new book, which, while sweeping in its scope, he manages to narrow
down to make some practical suggestions for employers who want to change the
culture of their organizations. At the heart of his new book, "Connection
Culture: The Competitive Advantage of Shared Identity, Empathy, and
Understanding at Work," is the idea that people are the most important part of a
business. And focusing on operations and financials is not only wrong, but
commercially foolish. Companies with a "culture of connection" - broadly
speaking, one in which workers are able to "thrive for sustained periods of
time" - have a competitive advantage. According to Stallard, businesses with
high "connection scores" boast higher levels of profitability and productivity
than those with lower scores.
latimes.com
Sears' future may include slimmed down stores
Eddie Lampert, chairman and CEO of Sears Holdings, said during the company's
annual shareholders meeting Wednesday that the $2.5 billion the company expects
to generate from the sale of 254 properties to a real estate investment trust
should "put to rest a lot of the doubters and skeptics" wary of the retailer's
financial state after years of losses. Some Sears and Kmart stores will
shrink in half, from an average of 150,000 square feet to 75,000 square feet,
which Lampert said will make them more productive and profitable on a square
foot basis, as well as drive more traffic as shoppers are drawn to the new
tenant. Consumer electronics, which have had sluggish sales, may disappear from
some stores as they get smaller.
chicagotribune.com
Study: April sales fall despite traffic boost
Retail sales in several top retail verticals fell despite increased shopper
traffic in April 2015. According to a report from Wi-Fi location analytics
provider Euclid, early Easter did not cause a drop-off in visits to the store,
but consumer caution around spending tax refunds prevented a commensurate sales
boost. Shopper traffic increased 12%, compared to the same month last year as
warmer weather and the Easter holiday drove consumers out shopping. Euclid
estimates sales growth in the following retail verticals of:
● 1.1% decline year-over-year in general
merchandise, apparel, furniture and other (GAFO) retail sales.
● 2.1% decline year-over-year in clothing
and apparel sales. ● 1.6% decline
year-over-year in general merchandise sales.
chainstoreage.com
Lowe's Canada acquires 13 former Target locations, creating 2,000 new jobs
Safeway to close 9 Denver-area grocery stores
Ahold, Delhaize Shares Soar on Reports of Merger Discussions
Apple, AT&T Say RadioShack Can't Sell Customer Data
Customers opening packages in stores to take advantage of coupon offers
Lowe's employees turn out for Habitat for Humanity Women Build
Last week's most popular news article --
Cop burned by free coffee sues Starbucks for $50K |
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All the News - One Place - One Source - One
Time
The D&D Daily respects your time & doesn't filter retail's reality
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Vector Intelligent Solutions
Partners with D&D Daily
to Present 'LP Meet IT: Building the Real World
Smart Store...Together'
New column
focuses on changing retail landscape
and providing superior customer experiences
 PITTSBURGH,
May 11, 2015 - Vector Intelligent Solutions, the single-source provider for
managed network services and physical security solutions, is pleased to partner
with D&D Daily, the number one digital news source for retail loss prevention,
IT security and safety executives throughout North America, to launch a new
feature called "LP Meet IT: Building the Real World Smart Store...Together."
This new addition to the D&D Daily contains insightful information compiled from
a variety of external sources to help retailers face the changing landscape of
their business. Periodically, the column will also feature articles authored by
Vector Intelligent Solutions thought leaders.
Topics include:
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IT/Apps/Networks - (Networking, Applications, IT Leadership,
Technology Trends, Cyber) |
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Customer Experience - (Trends, Case Studies, Statistics) |
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Omnichannel - (Online/Offline, Store of the Future, In-store and
Online) |
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Products - (IP Products, Network-Enabled, Services, Cloud) |
"We are pleased to partner with Gus Downing and the D&D Daily team to bring
'LP
meet IT' to market and continue the dialogue around the Real World Smart Store,"
said Art Miler, Vice President of Marketing for Vector Security. "Our goal is to
provide relevant, educational and interesting information that can be used to
create the solutions that provide great experiences for retail shoppers."
The column kicks off today with an article from Michael T. Grady, Vector
Security Executive Vice President and 30-year industry veteran, with his
insights on the Real World Smart Store.
He says shopping experiences where mirrors double as touchscreens, where
customers can pay for merchandise without ever having to stand in line, and
where data from devices can support operational change and employee performance
are happening now.
"This isn't something predicted to happen far into the future," he writes. "It's
happening right here, right now...and it's being driven by consumers looking for
a consistent online and in-store experience-a true omnichannel experience."
The article continues on to outline the customer and retailer benefits of
building a Smart Store, as well as what it takes to build a network strong and
secure enough to support the customer-defined applications needed.
"We're thrilled to be partnered with Vector Intelligent Solutions and help steer
this educational journey that all of us in retail are involved in," said Gus
Downing, Publisher & Editor for the D&D Daily. "With the rapid pace of
change and evolution, we view this new column as an opportunity to add value and
provide the retailers, our readers, with the information they need to better
navigate this Omni world. As the LP and IT communities continue on this merging
path and with Vector Intelligent Solutions offerings, we see this partnership as
a resource center that helps retailers find the answers and solutions they need
to be successful."
About Vector Intelligent Solutions
Under the banner of Vector Intelligent Solutions (www.vectorintelligentsolutions.com),
Vector Security and its subsidiary Industry Retail Group (IRG) come together as
a single-source provider to meet the unique needs of your retail and multi-site
business.
From managed broadband infrastructure and services deploying a full suite of
customer-defined applications, to a concentrated focus on network and physical
security, Vector Intelligent Solutions delivers it all...from a single point of
contact.
About D&D Daily
The D&D Daily e-newsletter brings news, executives, vendors, jobs, executive
movement, and career tips to loss prevention and safety executives every
business day in their e-mail. The Daily harnesses industry information from a
variety of sources and puts it together in such a way that is easy and fast to
read.
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Rite Aid Corporate AP Team
Asset Protection
Artists |
 Last week, Rite Aid's Corporate Asset Protection team gathered at Paint & Create
in Lemoyne, PA. Rite Aid has an associate recognition program that has evolved
over the years, and the new slogan is APPLAUSE! SEE IT. SHARE IT. GIVE
APPLAUSE! It's a way to give recognition/praise/appreciation to their
associates for hard work and well-done jobs. Bob Oberosler, Group VP, Asset
Protection for Rite Aid, recognizes the Corporate AP team's dedication and hard
work that is put forth on a daily basis, and this team-building activity was a
small token of his appreciation. Who knew Rite Aid's Corporate AP Team was so
talented?
Standing, Back Row: Bob Oberosler, Laurel Knudsen, Amanda Troxell, Kara
Taliani, Waddell Stewart, Kelsy See, Stacy O'Malley, Leslie Harris, Julie
Hendrickson, Cathy Krug Second Row: Laura Zane, Shannon Speelman,
Kathy Harig, Maureen Miller, Kelley Portner Front Row: Lisa Weader
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The Loss Prevention
Research Council
History - Projects - Impact
The
Loss Prevention Research Council uses fact-based research to develop crime
and loss control solutions that improve the performance of its members and the
industry. With over 120 research projects completed since 2001,
Dr. Read Hayes, Research Scientist, Univ.
of Florida, & Director of the LPRC, talks about the group's latest initiatives
and areas of focus, including its expanding StoreLab Program. Also hear from
Chad McIntosh, VP of LP & Risk Management,
Bloomingdale's. As a long-term member of the LPRC's retail team, Chad explains
the many benefits of membership for an LP executive.
Episode Sponsored By:
LPNN Quick Take #18
In this LPNN Quick Take,
Joe LaRocca
is joined by
Ed Wolfe, VP of Business Development for
WG Security. The two talk about Wi-Fi solutions, tag detachers, iBeacon
technology and customer privacy concerns. And then
Amber Virgillo
arrives with a photo bomb!
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Solution Providers, have a
video or commercial you want to publish?
Contact us. |
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E-Commerce Fraud Could Get Really Bad Post-EMV
The good news is that EMV is very effective at preventing the use of counterfeit
credit/debit cards at the point of sale (POS), commonly referred to as
card-present (CP) fraud. The bad news is that EMV is so effective at preventing
fraud at the POS that it has historically been shown in other countries to
actively push fraud attacks to other channels, namely card-not-present (CNP). In
some cases, there have been dramatic triple digital spikes in CNP fraud in just
a short time. In France, for example, payment card-present fraud dropped by 35%
between 2004 and 2009 after the implementation of EMV, but domestic
card-not-present fraud losses increased more than 360% in that same time span.
Similarly, while the United Kingdom saw a 58% decrease in CP fraud, their CNP
fraud increased 100% in the five years following EMV adoption, as heightened
security at the POS forced criminals to look for new places to use stolen cards.
Other countries, including Australia and Canada, experienced comparable spikes
in online fraud as well. If that history can tell us anything about the future,
it is that U.S. e-commerce (card-not-present) businesses need to drastically
reassess their fraud forecasts for the coming few years. The key to survival in
a post-EMV world lies in developing a multi-pronged strategy to avoid payments
risk. While it is important to understand what the U.S. application of EMV
solves for, it is more important to know what it doesn't solve for when
implementing a risk mitigation strategy. While EMV could potentially solve CNP
fraud with in-home card readers that either directly authenticates credit and
debit cards or generates a unique one-time passcode to verify each transaction,
this technology is still many years off from widespread adoption.
paymentssource.com
Fighting Card Fraud: Going Beyond EMV
The U.S.'s ongoing move to EMV chip and signature alone will not eliminate
fraud, because certain data elements could still be exposed in the breach of EMV
card transactions, says Jeremy King, international director of the PCI Security
Standards Council. That's why tokenization, compliance with the PCI Data
Security Standard and other security measures are so essential, he says in an
interview with Information Security Media Group. "In an EMV transaction, there
are certain data elements that are still sent in clear text," King says. "What
hackers wouldn't be able to do is create cloned cards. Criminals would have to
use those cards in a card-not-present environment. This is why ... tokenization
and point-to-point encryption would be so important."
bankinfosecurity.com
What is bitcoin's future in retail?
It seems bitcoin enthusiasts are always debating the likelihood of consumers
adopting the virtual currently, and it was still up for discussion last week
during the Virtual Currency Today Summit in Boston. While some experts were
positive about the platform, others worried that industry players were not doing
enough to foster retail consumer adoption. "We need to help solve for the
user-adoption problem," Steve Beauregard, CEO of virtual currency processor
GoCoin, said during his keynote presentation. "It's difficult [for consumers] to
get coins, [figure out] which wallet to use [and there's] still friction around
the actual transaction itself." One of the biggest questions the bitcoin
industry still needs to answer is "What problem does the virtual currency
solve?" That's a question we hear time and time again with mobile payments. At
the moment, the best answer to that question might be to coax consumers into
using bitcoin with discounts and incentives. Merchants who accept bitcoin for
payment do not have to pay the typical 3 percent transaction fee that comes with
credit card payments. The idea there is that those merchants can pass along
the savings to consumers.
retaulcustomerexperience.com
Amazon to open 1 million-sq-ft fulfillment center in Carteret, NJ
Benefits Outweigh Risks for Merchants Accepting
MPOS Payments
Kohl's rolls out buy online, pick up in store
service to all stores
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 Fencing
Operation: Two Tucson bars busted for selling stolen liquor A Tucson
bar owner is in hot water for allegedly selling stolen bottles of liquor. The
investigation was launched after someone gave police an anonymous tip. Police
centered the investigation on the two bars Ruben Borrego owns: Terry and Zeke's
near Speedway and Swan and Whisky Tango near Broadway and Kolb. Borrego is
accused of buying stolen liquor bottles at $10 each from an associate and
selling it. In these exclusively obtained court records, the owner is accused of
buying all kinds of stolen liquor: Hennessy, Grey Goose Vodka, Patron Silver
Tequila, Crown Royal, Johnny Walker Black, among others at a fraction of the
retail cost. Whisky Tango is also on their radar. These documents say a man,
Kevin Barnes, stole bottles of liquor from Fry's and Safeway at least 40
times and sold them to Borrego. Borrego is accused of making lists of what
he wanted Barnes to steal. Tucson police became aware of this and put an
undercover officer to work. Several alleged transactions were made between
Borrego and the officer over a period of months in the sting operation. Police
say the total amount of stolen goods equals nearly $6,200. Tucson police served
search warrants on the two bars. Among the items confiscated were several
bottles of liquor. The Fry's Division in Arizona worked with the Tucson
PD on this case and provided all the liquor for the reverse buys. Thanks Denny
Dansak, Sr Corporate Manager, Organized Retail Crime for Kroger, for this
submission.
wsfa.com
 2
charged in connection with almost $10,000 loss at Wal-Mart in Johnson City, TN
Johnson City Police Department officers have placed two men under arrest after
an investigation revealed they stole almost $10,000 from Wal-Mart, according to
a news release. Police arrested 29-year-old Kelly L. Adkins, 6954 Burke Lane,
Talbott, and 44-year-old Daniel R. Smith, 195 Coal Chute Road, Elizabethton, on
Friday after an investigation by the store's loss-prevention team revealed the
pair had stolen $9,329.90 from Wal-Mart, 3111 Browns Mill Road, police said. The
news release says the two acquired the money over a six-month period by
fraudulent means. JCPD officers charged the pair with embezzlement and jailed
them in the Washington County Detention Center, where they were being held on a
$10,000 bond.
johnsoncitypress.com
 San
Antonio, TX Police bust fake ID, Credit card ring Christopher Allen
Tondre, 22, and Timothy Ferguson, 33, were arrested in a credit card fraud case
that stretches across Texas and all the way to California. Tondre was charged
with engaging in organized criminal activity and fraudulent use or possession of
identifying information. Ferguson was charged with tampering with a governmental
record. Police said the men were staying at the Hilton Palacio Del Rio on March
30 when hotel staff began to suspect the two men of using fake IDs and credit
cards. When police arrived, they found the men in possession of more than 100
pieces of identifying information belonging to ID theft victims. The men used
the information to illegally purchase goods and services. Police also found a
credit card embosser and credit card reader inside their rooms. Ferguson has
been released from the Bexar County Jail. Tondre is still behind bars, being
held on a $50,000 bond.
ksat.com
Nearly $4K Worth of Polo Shirts Stolen From Northbrook, IL Store
A complainant, a store employee in the 1500 block of Lake Cook Rd., heard the
store's sensor alarm activate at 5 p.m. on May 3. She walked to the front of the
store to investigate and noticed polo shirts from a display table missing. The
complainant estimated that between 80-100 shirts were taken which amounted to a
$3,750 loss.
patch.com
Hadley, MA Police arrest 2 for stealing $1,500 in fishing poles, life jackets,
clothing from Walmart Two women accused of stealing more than $1,500
worth of fishing poles, life jackets, fishing lures and clothing from Walmart
are to be arraigned on larceny charges Monday. The two women were spotted around
5 p.m. by security officers in the Walmart. They were acting suspiciously,
selecting merchandise without checking prices and placing it in a laundry basket
and other containers. When officers arrived one of the suspects had already left
the store with most of the merchandise. However security cameras caught her
getting into her car and driving away, he said. Meanwhile they arrested one
suspect, who was still at the store. After she was booked, police allowed her to
leave on bail but questioned how she was to get home and kept her under
surveillance as she walked from the station. Shortly afterward they found the
second suspect picking her up and officers arrested her at about 7:30 p.m. on a
warrant, Police said.
masslive.com
 UK:
West End 'matriarch' Denise Davison and her gang jailed for slick shoplifting
scam A shoplifting gang led by a West End "matriarch" is today behind
bars after stealing goods worth thousands in a series of slick raids. Denise
Davison, 56, headed up the organized gang who targeted stores in Eldon Square,
the Metrocentre, Kingston Park and Team Valley. A court heard one of the main
crooks - shoplifting addict Shona Potts - even wore disguises including a blond
wig and a deerstalker hat to try to avoid being identified. But they didn't
realize police had them under surveillance and watched on three days as the gang
carried out raids at a series of shops. Now Davison, who appeared in court in a
wheelchair and was described as a "matriarchal figure", has been jailed along
with other members of the conspiracy. Nicola Gardner, Shauna Potts, and David
Thompson are also behind bars while Joy Findley, Anthony Davison - Denise's son
- and money launderer Lyndsey Miller all got suspended prison sentences. Judge
Penny Moreland, at Newcastle Crown Court, also confiscated Denise Davison's BMW
and her son's VW Passat, which were used in the offences. The judge said: "This
was an agreement to steal from shops in a way which was highly organized. "All
of you who pleaded guilty to the conspiracy can properly be described as
professional shoplifters."
chroniclelive.co.uk
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 Employee
shot dead at sports car parts store near Pittsburgh, shooter on the loose
A man was shot and killed Monday morning inside an auto body shop in
Westmoreland County. The shooting at the Tri-County plaza in Rostraver Township
was reported at about 7 a.m. Police said a man wearing a blue hoodie shot
34-year-old employee Drew Molinari, who was behind the counter inside Minniti
Motor Sports. The business is owned by Joe Minniti, a Belle Vernon councilman.
He heard the gunfire from a back room and found the victim. "I don't know who
would want to hurt either of them," said Minniti's cousin Dana Shuma. Police
were looking for witnesses at the plaza, where the businesses were locked down
after the shooting. The shooter remained on the loose.
wpxi.com
 Dollar
Tree employee murdered in front of his Cary, NC store; suspect in custody
Police arrested a man late Sunday evening in connection with the death of a
72-year-old man found Saturday morning in a Toyota Corolla with holes in the
windows, next to another car with holes in its windows, according to police
reports and a 911 call. Police arrested Dwight Anthony Blount, 53, of 870
Buckingham Court in Cary, just after 11 p.m. Sunday and charged him with murder
of Luciano Mariano Andia of Cary. Andia was found by a 911 caller just before 7
a.m. outside a shopping center at High House Road and N.C. 55. A spokesperson
for Dollar Tree said Andia was employed at the store. It is the second time
Blount has been accused of murder. Blount served almost 12 years in prison for
second-degree murder when he lived in Durham in 1992. He was convicted in 1994
of bludgeoning a neighbor to death near his apartment on Fargo Street in March
1992 and was paroled from prison in 2005, state records show. Andia's body was
transported to the State Medical Examiner's Office for an autopsy, police
reported. "We hope this arrest brings some measure of closure to Mr. Andia's
family," Capt. Randall Rhyne of the Cary Police Department said in a news
release.
myfox8.com
Eastland Mall shooting in Harper Woods, MI causes lock down Eastland
Mall in Harper Woods, Michigan was forced to lock down early Sunday afternoon
due to a shooting. The shooting happened around 12:00 p.m. near the Target store
because of an altercation between three males, police say. Officials reported
that no one was injured in the shooting, however they are still looking for the
suspect.
abc57.com
Chaos after deputy shoots man inside a Hobby Lobby in Colorado Springs
Witnesses described a chaotic scene after shots rang out inside a Hobby Lobby
store in Colorado Springs on Friday, sending shoppers and employees scrambling
for an emergency exit, setting off an alarm. One man was shot and injured on
Friday by an El Paso County sheriff's deputy. Police have said little about what
caused the shooting. The name of the victim and his condition were not
available. Customers inside the store said they heard shots and began running
when they realized what was going on. People were herded to the back of the
store and out through an emergency exit, setting off the alarm. Laynee and Cheri
Blair of Colorado Springs said they were in the store when they heard two shots,
and then a third shot after a pause. They ran out of the store along with other
shoppers when they realized it was gunfire.
startribune.com
Lexington, KY Police arrest a man who slashed an Employee agent with a knife
Lexington police on Sunday announced the arrest of Michael A. Buckner, 39, in
the slashing of a Kroger employee during a shoplifting incident. Buckner is
charged with first-degree robbery, first-degree assault and tampering with
physical evidence. Early Saturday, police were called to the Kroger at 1650
Bryan Station Road in response to a knife attack on a female store employee. The
employee tried to stop a shoplifter from leaving with a cartload of beer when
the thief pulled out a knife and seriously cut her face, police said. The
employee was taken to University of Kentucky Chandler Hospital for treatment,
police said.
kentucky.com
 Thousands
of dollars in merchandise stolen from Bedford, NH Macy's Thousands of
dollars worth of merchandise was stolen from the Macy's department store at 125
South River Road in the early morning hours on Sunday. According to a news
release from Sgt. Devon Kimball, at approximately 2:30 a.m., Bedford police
responded to a commercial burglar alarm at Macy's. Upon arrival, officers
observed that there had been a forced entry into the building. Further
investigation showed that merchandise valued in the thousands had been taken
from the store.
unionleader.com
Medford, NY Man Threatens to Use Gun on Kmart Security Guard After Theft A
Medford man was arrested after stealing from the Riverhead Kmart and then
threatening to use a gun on a security guard who confronted him, according to
Riverhead Town Police. Gage T. Johnson, 22, is charged with third degree
criminal possession of a weapon, unlawful possession of marijuana and petty
larceny. According to police, officers responded Saturday to a report of a man
and a woman observed shoplifting at the Kmart. When Kmart loss prevention
personnel approached the man, identified as Johnson, police say Johnson
threatened to use a gun and then fled the scene in a vehicle. Using a
description of the vehicle and suspects provided by a Kmart employee, police
were able to locate the vehicle in the parking lot of the Target store. Johnson
was placed in custody and officers found a loaded 9-mm handgun in the car,
police said.
patch.com
West Virginia man arrested after pepper-spraying himself during attempted
robbery West Virginia man foiled his own robbery by pepper-spraying
himself. Michael Kevin Meadows has been arrested for attempted robbery after
targeting a pharmacy in Beaver, reports the Register Herald. Wearing camouflage,
a boonie hat and a paintball mask, the 43-year-old started pepper spraying the
pharmacy. But Meadows' great plan to subdue the customers had a flaw - his own
stupidity. He walked straight into a cloud of pepper spray and had to stagger
out of the pharmacy. Video footage, say police, show Meadows struggling after
being affected by the spray. He managed to get outside and into a car being
driven by another man. The driver told the cops what happened and Meadows was
arrested and has subsequently been charged with attempted robbery. The driver
has not been charged, though police did not say why.
nydailynews.com
 Wild
Boar gives Police and Security staff the runaround at shopping mall in Hong Kong
A wild boar gave police and security staff the runaround after it wandered into
a shopping mall in Hong Kong. The animal got trapped inside children's clothes
shop Kingkow at the Paradise shopping mall in Heng Fa Chuen over the weekend,
leaving a trail of destruction in its wake. It took four hours to rescue the
beast after it climbed above part of the store's ceiling and fell through it on
to the floor. It then knocked over a mannequin and got trapped in a changing
room. Despite a heavy police presence, animal control officers were also called
to deal with the boar. It was eventually injected with a tranquillizer and taken
to be checked over at an animal management centre, according to reports.
standard.co.uk
Casey's General Stores, Inc., based in Ankeny,
Iowa, donated $500 to the Coles County Crimestoppers program
Kay Jewelers in
the Northshore Mall, Peabody MA hit by a Distraction Theft
Helzberg Diamonds in El Paso,
Tx the victim of a Grab And Run; merchandise valued at nearly $8,000
|
●
AM/PM - Montclair, CA - Armed Robbery
●
Boost Mobile - Portsmouth, VA - Armed Robbery
●
BP - Grand Rapids, MI - Armed Robbery
●
Check N Go - Post Falls, MO - Armed Robbery
●
Cooper's Goods Pharmacy - Kamloops, CN - Robbery
●
Dollar General - Baton Rouge, LA - 1st Degree Murder
●
Dollar General - Lexington, KY - Robbery
●
Dollar General - West Columbia, SC - Shooting
●
Family Dollar - Laredo, TX - Armed Robbery
●
Family Dollar - Hephzibah, GA - Robbery/ Assault
●
Hess - Onondaga, NY - Armed Robbery - clerk shot
●
Hometown Pharmacy - Watertown, WI - Robbery
●
Kwik Stop - Florence, CO - Armed Robbery
●
Northway Market - North St Louis, MO - Armed Robbery
●
Patricia's - Tulsa, OK - Armed Robbery
●
Pig Stop - Sheboygan, WI - Robbery
●
Radio Shack - Greenville, TN - Robbery
●
Rite Aid - Annapolis, MD - Robbery
●
Sam's Foods - Evansville, IN - Armed Robbery
●
Shell Superstop - Benton, AK - Armed Robbery
●
Speedway - Huber Hts, OH - Armed Robbery
●
Tiger Eagle Stop - Sedalia, MO - Armed Robbery
●
Turkey Hill - Lancaster, PA - Robbery
●
Walgreens - Evansville, IN - Armed Robbery
●
Whataburger - Laredo, TX - Armed Robbery
●
7-Eleven - Port St Lucie, FL - Robbery
●
7-Eleven - Pittsburgh, PA - Robbery |
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Anthony Bruni was promoted to
Senior District Manager of Asset Protection for Abercrombie & Fitch.
Katie Klingler was promoted to
Territory Operations Manager for The Home Depot.
Ian Roarke was promoted to Midwest
Region Asset Protection Manager for Sleepy's.
Brent Cohen, CFI was named Regional
Loss Prevention Manager for amazon.com.
Mike R. Denby, CFI was promoted to
Territory Operation Manager for The Home Depot.
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Last week's most popular articles--
27 Signs That You Are an Extraordinary Leader We can learn so much
from other people's mistakes; it helps us gather knowledge on what not to do or
what can make us better. Here are some ways that you can be an extraordinary
leader, one who is set apart from all of the other leaders in the world.
Are you selfless?
7 Ways to Go From a Boss to a Leader
These two terms are commonly viewed as interchangeable but that is not the case.
Bosses and leaders not only have different ways of viewing their team and the
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Don't control your team, guide them
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Individual growth is an overly used phrase for something that is extremely
difficult to truly accomplish. Corporate America tends to force it faster than
many can absorb. Out of necessity or by design it requires a mental investment
and a conscious effort on the part of the executive to truly grow beyond their
current capabilities. Consequently, growth is oftentimes as a result of direct
force or life-changing events. But it is a necessity if one expects to advance
and stay current with the industry. Technology represents the Loss Prevention
industry's biggest opportunity for growth and if one expects to be a leader
tomorrow it would be wise to grow your technology education.
Just a Thought,
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