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Call Center Fraud On The Rise - Up 45% Since 2013
Composed by Pindrop Labs researchers using Pindrop's Phoneprinting technology to analyze more than 10 million call center calls in the US and UK, the 2016 Call Center Fraud Report indicates that such fraud attempts have risen 45 percent since 2013.

While security has evidently managed to put up a fight, additional losses were inevitable, rising 14 percent over the same period. The researchers found that organizations lost about $0.65 per call to fraud, a figure that can add up to millions of dollars for organizations fielding millions of calls. In a statement announcing the report, Pindrop suggested that advances in "online and mobile security plus the abundance of breach data and the rollout of EMV chip cards in the US means cybercriminals are changing tactics, exploiting the weakest link in the organization: the call center." findbiometrics.com

California Advances Cargo Theft Bill
The Assembly voted unanimously to advance a bill that is intended to combat truck theft with an emphasis on high-value agricultural loads. The bill, AB2805, now moves to the Senate.

There were 158 cargo theft incidents one year ago. The thefts resulted in more than $18.7 million in financial losses - more than any other state.

Olsen adds that local law enforcement agencies do not have jurisdictional authority, investigative facilities, or data systems to appropriately address the state's cargo theft problem. In an effort to address the issue, Olsen's bill would create a task force to develop and adopt standards for detecting and tracking theft. The task force would also be responsible for setting up a program to focus on tree nut industry thefts where they have had 32 separate cases of agricultural cargo theft have taken place within the past year valued at $10 million. landlinemag.com

Sports Authority Inc.'s hopes to avoid liquidation are fading
Modell's Sporting Goods Inc. has backed away from a potential deal for the chain that would have kept some of the stores operating under their current name, according to people with knowledge of the matter.

Sports Authority has set a deadline of Wednesday for bids for an asset auction on May 16. That day, it also will auction 140 store leases. The company's scheduled to appear in court by May 27 for sale approval, and it remains in talks with a number of possible bidders for the leases, including competitors Dick's Sporting Goods Inc. and Academy Sports & Outdoors, the people said. bloomberg.com

"It's Not Going to Be Pretty"
Staples & Office Depot Navigating the Afterlife

Now Staples and Office Depot are left to navigate the afterlife on their own. It's not going to be pretty. Here's how analysts' described their standalone outlooks on Wednesday: "Downward trajectory," "race to the bottom," "vulnerable," "difficult situation," "challenged." With the collapse of the Office Depot merger, Staples will now explore a sale of its European operations, close at least 50 stores in North America and cut another $300 million of costs (i.e. jobs). Those aren't the responses of a healthy company, nor is it exactly the most pro-competition outcome.

The FTC's heart may have been in the right place, but should Staples and Office Depot continue their march toward irrelevance, businesses are going to be left with one choice for office supplies anyway: Amazon.

The FTC argued that Amazon wasn't a strong enough competitor in the sale of office supplies to businesses, even as it has eroded Staples and Office Depot's more consumer-facing sales. That's a little hard to believe considering Amazon's business-supply unit has passed $1 billion in sales in less than a year with revenue climbing by 20 percent each month. 

If history is any guide, underestimating the e-commerce giant is a bad move. Office Depot and Staples know this. bloomberg.com

OMB completes review of OSHA recordkeeping rule
The White House Office of Management and Budget has completed its review of a rule from OSHA that would require electronic recordkeeping and reporting, a sign that the rule may soon be published.

The Improve Tracking of Workplace Injuries and Illnesses final rule would require employers with at least 250 employees to electronically submit injury and illness reports to OSHA on a quarterly basis. oshatoday.com

CVS Affiliate Settles Worker Overtime Claims For $1.47M
An Arizona federal judge on Monday approved a $1.47 million settlement between a CVS Pharmacy affiliate and a class of corporate employees claiming they had been misclassified as exempt from overtime pay, and subsequently dismissed the litigation. law360.com

Grocery Execs Not Liable For Slip And Fall, Texas Panel Says
A Texas appeals court held Monday that four corporate officials for H.E.B. Grocery Co. LP should not be held individually liable for injuries a customer suffered after slipping and falling on a wet floor at one of the chain's locations.  law360.com

OshKosh Kids Clothes Maker Sued Over 'Phantom Markdowns'
Children's clothing company Carter's Inc. and its OshKosh B'gosh brand were hit with a proposed class action Monday in Georgia federal court for allegedly using "phantom markdowns" to mislead customers into thinking they were buying products at a discount.  law360.com

Lafayette, LA: Police launch initiative to combat shoplifting spike

The Lafayette Police Department's Community-Oriented Policing unit met with loss prevention representatives from local big-box retailers Tuesday morning to hear their concerns about shoplifters stealing from their stores. Retailers voiced their concerns with habitual shoplifters, as well as the emergence of shoplifting rings in the area. Interim Chief Reginald Thomas said that in some cases, shoplifters will travel to Lafayette from Texas to shoplift, going as far as renting a hotel room to spend a couple days stealing merchandise from local stores. Spurred on by an uptick in reports of store theft to police, Thomas created the Community-Oriented Policing unit to focus on reducing the amount of shoplifting in Lafayette. In 2015, LPD made 950 shoplifting arrests and responded to 1,090 shoplifting reports. theadvertiser.com

Michigan House passes active shooter alert bills
Local police departments would be responsible for notifying Michigan State Police of a public threat. MSP would then send text messages to nearby cell phones with the help of geo location technology. It's technology similar to an amber alert.

The active shooter alert bills stem from the February mass shooting spree in Kalamazoo. wwmt.com

FEMA Crisis Management Workshop coming to the Kansas City area on May 26
FEMA is kicking off a series of regional private-sector preparedness and operational coordination workshops this year. This first one will take place on Thursday, May 26, 2016, 8:30 AM - 4:30 PM (Central Time), at the Johnson County Administration Building in Olathe, Kansas. Learn about business continuity, disaster response, and the cost benefit of preparing for severe weather. Identify preparedness and mitigation steps needed to ensure safety and business continuity. Complete assessments and begin developing a plan. Work with other business, community, and local government leaders to discuss your response to a simulated tornado scenario in Johnson County. Register here.

The Kroger Co. is  looking to hire 14,000 associates

Petco to open 27 stores and opens new DC in Reno

Quarterly Same Store Sales Results

Wendy's Q1 North American comp's up 3.6%, sales down 16.2% due to sales of 375 stores
Macy's Q1 comp's down 6.1%, sales down 7.4%

AlAll the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality




Advance Auto Parts' Data Breach Remedy Falls Short, Suit Says
Credit Monitoring Offer Woefully Inadequate

Advance Auto Parts' offer of 24 months of credit monitoring for employees whose personal information was compromised in a data breach isn't enough to make up for its negligent conduct, a proposed class of employees allege in a suit removed to Louisiana federal court Tuesday.

Walter Bradix IV said employees whose social security numbers and gross wages were obtained through a phishing attack will still have to spend significant resources to correct the inevitable impact of the breaches on their credit histories despite Advance Auto Parts' credit monitoring offer.

According to the complaint, a third party was able to access private employee data in March through a phishing attack, or an email scam in which people are duped into sharing confidential information.

In the attack, an Advance Auto Parts employee was convinced to share a file containing certain employees' names, social security numbers, 2015 gross wages, and the states where the employees pay income taxes. The company said in a memo to employees that the information wasn't obtained by breaching Advance Auto Parts' information systems.

Bradix alleged that the information in the attack has likely already been used, and in fact said he has already noticed two unidentified inquiries on his consumer credit report attempting to secure vehicle financing. law360.com

Wendy's: Breach Affected 5% of Restaurants - 300 locations
Wendy's credit card breach at the nationwide fast-food chain uncovered malicious software on point-of-sale systems at fewer than 300 of the company's 5,500 franchised stores. Investigation into the breach is continuing, malware has been removed from all affected locations.  krebsonsecurity.com

Wal-Mart Sues Visa Over Transactions
Wants consumers to use PINs instead of signatures

In the lawsuit, filed in New York state court Tuesday, Wal-Mart said Visa has prohibited it from requiring PINs only, forcing the retailer to allow customers to use a signature in those transactions.

Visa has long required merchants to give customers the choice of signing or entering a PIN, and the company has said some shoppers want that flexibility.

Visa also maintains control of the transaction with the signature method, since merchants have the ability to route PIN transactions through a non-Visa network. Visa's rules are different than those of MasterCard Inc., which lets merchants decide how they want customers to verify payments, according to people familiar with the matter.​

The dispute also involves money: Wal-Mart pays Visa about five cents more per signature transaction than it does for those that use a PIN, said a person familiar with the rates.

Wal-Mart says it prefers PINs because they are more secure than signatures. Debit cards are the most frequently used form of payment at Wal-Mart, accounting for more than 70% of the dollar value of card payments, the retailer said in the lawsuit. wsj.com

Chip Cards Slap U.S. Merchants With Unexpected Higher Debit Fees
Some merchants have seen their debit-transaction fees increase by about 20 percent since Oct. 1. 

The problem is that about two-thirds of the new readers at smaller retailers aren't set up right, according to Richard Crone, chief executive officer of the consulting firm. Their software tends to favor debit-payment networks from Visa and MasterCard Inc. over other systems, which can be cheaper for merchants on certain transactions, he said.

For example, when customers insert a chip-based debit card into a new terminal, they may be offered only Visa's network as the choice. Or they may see two options: "Visa debit" or "U.S. debit." Since most consumers don't know what "U.S. debit" is -- it's actually is a link to smaller networks like NYCE -- they usually pick Visa.

The main issue is that under the amendment sponsored by Senator Richard Durbin of Illinois, an ally of the retail industry, merchants must be given at least two options for routing transactions. However many processing companies and vendors haven't upgraded their clients' terminals with software designed to steer transactions to the least-expensive debit network. In many cases, the choice is preset, or it's shoppers who are making the decision when they are prompted to choose a network.  bloomberg.com




ISS expanding corporate office & warehouse space to meet growing LP demand

Since our humble beginning based out of our Founder's garage, Industrial Security Solutions (ISS) has grown into a national competitor in the loss prevention industry. As a supplier of retail security tags, EAS systems, CCTV and other anti-shoplifting solutions, ISS experienced a banner year in 2015. There were many positive things to take away, but one of our favorite achievements was that we were able to increase our installation and service business by over 30%! We take pride that companies trust us with their loss prevention needs and 2015 proved the word is out that we take care of our clients.

The trend is certainly continuing in 2016, with the recent announcement t that ISS will be doubling its office and warehouse space this year to meet the company's growing demand. With this additional space we will be able to carry more inventory and fill your orders faster than ever!

About ISS
Industrial Security Solutions is a supplier of AM and RF retail security tags, EAS systems, labels and detachers, and offers custom CCTV and EAS system installation services for retailers nationwide. We believe in "partnering" with our clients by providing creative and flexible anti-theft solutions to meet your specific loss prevention needs. Industrial Security Solutions carries a full range of retail security products with worldwide shipment capabilities. With our Tag Trade Out and Recycling Programs, we help customers keep their loss prevention technology up-to-date.

Our anti-shoplifting / CCTV product line offers maximum value to retailers, due to creative and flexible security solutions. It is our steadfast belief that systems should, and do, vary by client. You cannot always force a square peg into a round hole! Industrial Security Solutions will appeal to the retailer with large and/or multiple facilities, as well as to the independent business owner. Our ability to integrate complete anti-shoplifting solutions, no matter what the size or complexity, is unsurpassed. Our team pledges to supply fast and efficient service, in order to provide your company or business with immediate security peace of mind. Our flexibility and desire to truly serve our clients is what sets us apart.

Industrial Security Solutions is an American-owned and operated company. In addition, ISS does not have to answer to a corporate board, hedge fund or foreign owner. By having the founder and owner still involved with day-to-day decision making we are able to provide QUICK SOLUTIONS AND COST SAVINGS!

Call Industrial Security Solutions at (800) 846-4993.  Or visit our website to learn more!



Live interviews from the NRF Big Show January 2016

The Loss Prevention Research Council Update

Dr. Read Hayes, Director, LPRC; 
Chad McIntosh, VP of LP & Risk Mgmt. &
Tom Meehan, Mgr. Data, Systems & Central Investigations, Bloomingdale's

As LP's research-based practice and "brain trust", the Loss Prevention Research Council studies virtually every aspect of the industry. From strategy, technology, and analytics, to the various forms of retail theft, fraud, and violence, the LPRC delivers actionable information that drives results. Dr. Read Hayes, Director, LPRC, joins us, along with Chad McIntosh, VP of LP & Risk Management, and Tom Meehan, Manager Data, Systems and Central Investigations, of Bloomingdale's, to discuss where the LP industry is going, how we'll get there, and how your team can fully engage.

Episode Sponsored By:

LPNN Quick Take #27

Old friends Blue Montez, VP of Risk Management, American Apparel, and Kris Doane, Director of Product Management, CONTROLTEK, join Amber to talk about the many benefits of RFID. Also, Blue receives one very fitting gift!

Solution Providers, have a video or commercial you want to publish? Contact us.

Alibaba's Taobao Steps Up Measures to Fight Fake Luxury Goods
Alibaba Group Holding Ltd's online shopping platform Taobao is tightening controls on the sales of luxury goods, requiring sellers to show proof of authenticity, as it fights sales of fake items on one of China's top online platforms.

From May 20, sellers of luxury products will be required to upload proof, such as an invoice or authorisation letter from the luxury brands, for examination by Taobao, or the goods will be removed from the portal, while their funds can be frozen.

"To create a healthy shopping environment with a high level of integrity and to protect the legal interests of consumers and brand owners, Taobao is gearing up to regulate sales of luxury brands' products," it told sellers in a notice dated May 4.

It tells sellers to act promptly to examine and rectify counterfeit goods, under threat of possible shop closures and other penalties. businessoffashion.com

Fake orders: The dark side of China's booming e-commerce business
A small e-retailer created a big news recently in China when it admitted to a practice many believe is commonplace on China's online marketplaces: a seller placing fake orders to boost its apparent sales and thus its rankings in search results on the country's huge online shopping malls.

Flower e-retailer Shanghai Aishang flowers Co., Ltd. last week confessed in its prospectus filed in advance of an initial public offering of stock that it hired workers to place orders from its store on Alibaba Group Holding Ltd.'s Tmall.com and JD.com, two major web marketplaces, in order to move up in search results. Aishang Flowers said in the prospectus that it considered creating fake orders "a marketing approach" and didn't include the fake orders in the sales reported in the filing.

ThThe practice of placing fake orders is so common that the industry has created a term for it-"brushing orders"-and some have suggested big marketplace operators like Alibaba, China's leading e-commerce company, don't make much of an effort to curtail the activity.

Alibaba also says it has punished 220,000 sellers for creating fake orders in February, including closing 6,000 stores and deleting sales records for 390,000 products for which there were suspect orders. internetretailer.com

Consumers like retailers' omnichannel capabilities
Retail chains that allow store pickup or returns of online orders receive high praise from consumers; a new Internet Retailer survey reveals 91% of respondents who have picked up an online order in a store rated the experience "excellent" or "good."

The time and money store-based retailers spend to simplify online shopping and order pickup across multiple channels is working, as a healthy portion of consumers take advantage of retailers' omnichannel capabilities and say that they're pleased with the results.

In a March online survey of 200 consumers, Internet Retailer found that 40% of respondents have purchased an item online and picked it up in store. For those who have exercised that option in the past year, the majority were pleased: 58% described the experience as good and 33% as excellent. Many agreed they are likely to choose the option in the future. internetretailer.com

New U.S. Rules Make Foreign Goods Better Deal for Online Shoppers



Whitfield County, GA: Two men steal 75 iPads in Dalton, GA
Two Whitfield County men have been arrested in connection with the disappearance of 75 iPad minis from a local retail display and design company.

James Andrew Baker, 55, of 143 Yonah Way in Tunnel Hill, was charged with theft by taking and theft by deception for reportedly pilfering the tablets from the company.

RRobert Allen Lynch, 58, of 121 Bamboo Way in Cohutta, was charged with theft by receiving stolen property after he reportedly sold the iPad minis on eBay, Craigslist and at a booth at a local flea market.

The tablets had built-in apps from an outside company and that company became aware of the thefts when people who bought the stolen tablets opened an app and it registered with the company's tracking software. daltondailycitizen.com

Princeton, NJ: Man sought in CVS shoplifting heist believed to be part of bigger East Coast Operation
A Brooklyn, New York man arrested in a string of shoplifting heists from CVS stores along the East Coast allegedly struck again at the CVS in Princeton two weeks ago. Ernesto Serrano, 34, on April 29 allegedly shoplifted about $5,000 worth of Nexium, Prilosec, Mucinex, Claritin, Flonase, Align and other medications. But he didn't actually leave the store with them. He allegedly hid the medication behind some toilet paper, so that an accomplice could come to the CVS later that day to put the "hidden" medication in a bag and leave with them, the complaint-warrant said. Police spokesman Lt. Jon Bucchere said Tuesday that the case is under investigation, and that Mr. Serrano has not been arrested. Mr. Serrano was caught shoplifting from CVS stores in Rhode Island and Connecticut, according to published media reports in those states. Back in 2009, for example, he and two others were charged with stealing over-the- counter-medication and other merchandise worth more than $13,000 from CVS stores in Connecticut. centraljersey.com

Aventura, FL: Macy's employee accused of defrauding customers out of more than $7,000
According to an arrest report, Samantha Saint-Louis, 22, allowed her boyfriend, whom she identified as Michael Green, to come into the store several times beginning March 22 and buy gift cards and clothing using people's Macy's credit card account numbers without their consent. Police said each purchase ranged in price from $200 to $300 and were made using five customer's personal identification information. The total of all the transactions was about $7,200. local10.com

Barboursville, WV: Police seeking suspect in Ulta $1,000 theft
Barboursville police are searching for a woman they say was caught on camera taking merchandise from a store. The woman allegedly stole more than $1,000 worth of makeup and perfume from Ulta, a beauty products store in the Huntington Mall complex, around 9 p.m. Saturday, April 23, according to police. herald-dispatch.com

New Orleans: Shoplifters targeting Dove soap have made clean getaway so far The NOPD is seeking the public's help in identifying three people who have been caught on surveillance camera lifting bars of Dove soap from a local drug store. The incidents have occurred on April 10 and May 10 at the Walgreen's pharmacy in the 4200 block of Chef Menteur. On April 10, just after 3 p.m., police said a suspect entered the store and walked to the soap aisle where he grabbed several packs of Dove soap from the shelf and walked out. wwltv.com

Tahlequah, OK: Shoplifters caught with $500 in merchandise
say they're fire victims

Tahlequah Officer Cory Keele said employees at Walmart watched as Chelsea Beaver, 20, and a 17-year-old female filled a bin with more than $500 worth of merchandise Saturday. They then took the bin through a self-checkout line, paid for the bin, and left without buying the hidden merchandise. Officers were awaiting the two when they left. Beaver allegedly told Keele they only tried to steal "because they had nothing due to their house burning down." Keele said he told Beaver there were "other avenues of help." No word if the story they told was true. tahlequahdailypress.com

Melbourne, NZ: Stealing meat, bartering with bacon: It's a NZ thing too
Following word of growing meat thefts in Melbourne, Stuff.com reports nearly $10,000 worth of meat was stolen from grocery and specialty food stores in Auckland in April with tactics ranging from lamb legs stuffed down trousers to coordinated gang thefts with getaway vehicles. Statistics from crime prevention company Auror showed meat was the most stolen grocery item of the stores they monitored. In an attempted theft on April 15 a particularly persistent offender tried to nab $300 worth of lamb legs, chicken kebabs and other assorted meats over the course of three visits to an Auckland grocery store - all in one day. barfblog.com 

American Fork, UT: Shoplifters injured after 2 minute Police chase; smashed into Power Pole

Natick, MA: Shoplifter caught after his act of politeness; arrested after holding mall door open for police officer


Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding.  Share your ORC news and help the industry grow!!!!!!!!!

Shootings and Deaths

Taunton, MA: 3 dead in stabbing rampage that ends at Silver City Galleria Mall
Investigators are trying to determine why a man went on a stabbing rampage in Taunton Tuesday evening. The suspect, a Taunton man, ultimately killed two people and injured several others before being shot dead. Authorities say it all began when 28-year-old Arthur DaRosa of Taunton crashed a car outside of a house on Myrick Street. They say he walked inside the home and stabbed an 80-year-old woman and her daughter. The 80-year-old woman later died. The daughter suffered life-threatening injuries. Authorities say DaRosa then drove to the Silver City Galleria mall, where he crashed into the front of Macy's department store. They say he assaulted multiple people inside the store before running to Bertucci's Restaurant and stabbing two more people, including a 56-year-old man who died at a hospital. Witnesses stated that another customer, who identified himself as an off-duty police officer, got up and told the man with the knife, "I have a gun, cease," several times before firing. The off-duty sheriff's deputy fired three rounds killing DaRosa. It's unclear why DaRosa went on the stabbing rampage. myfoxboston.com

Witnesses describe scene of Taunton, MA stabbing rampage

What we know about the suspect


Fayetteville, NC: Shooting at Smokey Bones near Cross Creek Mall,
suspect at large

Officers are investigating a shooting that left one man with life-threatening injuries Tuesday night. Around 7:12 p.m., police responded to a shooting at the Smokey Bones restaurant. The restaurant is in the Cross Creek Mall parking lot. Police arrived on scene and found a man with a gunshot wound. Police declined to release the name of the victim. The man was then taken to Cape Fear Valley Medical Center with life-threatening injuries. fayobserver.com

Coralville, IA: Coral Ridge Mall shooter wants new trial;
Alexander Kozak was convicted of first degree murder just two weeks ago

A call for a new trial from the lawyer for a man convicted of shooting and killing a woman in the Coral Ridge Mall last year. Alexander Kozak was convicted of first degree murder just two weeks ago. His lawyer says Kozak deserves a new trial because prosecutors didn't follow court rules with a certain witness. The motion for a new trial will be considered before Kozak's scheduled sentencing on June 6th. ourquadcities.com

Chandler, AZ: Man wanting to 'be a hero' chases after Walgreens shoplifting suspects, shoots their vehicle
According to court paperwork, back in March 25-year-old John Haag was at a Walgreens in Chandler when he witnessed someone run from the store. Haag asked the employees if they had just been robbed and they said they had been. That's when Haag ran from the store, got in a vehicle and located the suspects inside a U-Haul cargo van. Paperwork said that Haag went up to the passenger side of the U-Haul, pointed his firearm and discharged it. The U-Haul was not struck. Haag then drove away. Officials said a misdemeanor shoplifting had occurred at the Walgreens, and "this crime would not justify the level of forced" used by Haag. Haag later on that day posted on his Facebook page that he had "just witnessed a robbery at Walgreens again, this time, I had my gun...true story." abc15.com

Rowlands Heights, CA: Security Guards engage in Shootout with Armed Robbers at a Jewelry Store
TwTwo security guards were involved in a shootout with masked armed robbers at a jewelry store in Rowland Heights on Monday. The Los Angeles County Sheriff's Department said three suspects tried to enter Hing Wa Lee Jewelers. Deputies said the suspects, who were wearing ski masks, opened fire while trying to get inside the store. Authorities said the security guards inside the jewelry store returned fire. Customers and employees were inside during the shootout. The suspects never made it inside the store. After the shooting, both suspects took off. abc7.com

Robberies & Thefts

New Haven, CT: Security Guard cleared in Pepper Spray incident
A week after protesters decried the arrests of two New Haveners outside a Whalley Avenue liquor store, an in-house police review has cleared the officers involved of any wrongdoing. Police Chief Dean Esserman Tuesday said the officers acted appropriately in arresting and using pepper spray to subdue Jeffrey Agnew Jr. and arresting Tyeisha Hellamns for video-recording the incident from too close a vantage point outside the Beverage Boss at 226 Whalley Ave. on the night of April 30. newhavenindependent.org

Naperville, IL: Mom ordered 3 kids to help her while shoplifting
A mother from Aurora who ordered her three young children to help her steal merchandise from a Naperville Walmart store has been charged with retail theft and contributing to the delinquency of a minor, Naperville police said. Police were called, and Aguirre-Valenzuela admitted she was attempting to steal a number of items," including "household goods, consumables and clothing" with a total retail value of less than $300. chicagotribune.com

Bettendorf, IA: Pawn Shop Owner and Manager facing charges
for dealing in Stolen Goods

Premier Jewelry and Loan store manager Shane Tague and owner Jeffrey Hughes both face felony theft and civil charges for failing to turn over a diamond to its rightful owner. kwqc.com

Sun City, CA: Sun City Coin & Pawn employee steals Silver bars and coins
A Riverside woman today admitted stealing silver bars and coins from her Menifee employer and faces an Aug. 23 sentencing date. Corrina Elizabeth Conway, 22, pleaded guilty today to a felony charge of grand theft over $400 during a felony settlement conference. myvalleynews.com

Las Vegas, NV: History Channel - "Counting Cars" employee busted
for theft of $75,000

Count's Kustoms, a Las Vegas auto shop with a reality TV series on the History Channel, claims a former employee used more than $75,000 of the company's money to cover personal expenses. In a lawsuit filed in March, the hot rod and motorcycle restoration and customization company featured in the "Counting Cars" series accuses former employee Joseph Frontiera of using the business' money to make a down payment on his personal Land Rover Range Rover and buy airline tickets for personal use. reviewjournal.com

Toledo, OH: Man wanted for Dollar General theft and assault
The Toledo Police Department released surveillance pictures of the man they say robbed the Dollar General on Lagrange St. on April 29. Police say he injured an employee's hand and damaged the doors to the store during the robbery. nbc24.com

Bozeman, MT: Police continue searching for Counterfeit $100 bill suspects
The Downtown Bozeman Partnership says four businesses came to them saying they got the counterfeit bills. Some businesses said the fake cash even passed the "pen test." nbcmontana.com

Coral Gables, FL: Victim of Armed Robbery at Shops at Merrick Plaza warns of poor Security at the High End Mall

Australia: "T-shirt gang" busted; responsible for small business and residential burglaries since 2015, now facing over 80 charges, recovering nearly 20 weapons

Kay Jewelers in the West Volusia Town Center, Deland, FL reported a Grab & Run on 5/7, merchandise valued at $4,998

Piercing Pagoda in the Tacoma Mall, Tacoma, WA reported a Grab & Run on 5/6, merchandise valued at $899

Zales Jewelers in the Santa Rosa Plaza, Santa Rosa, CA reported a Grab & Run on 5/7, merchandise valued at $1,749

Piercing Pagoda in the Midway Mall, Elyria, OH reported a Grab & Run on 5/4, merchandise valued at $429

Nevada, MO: Shoplifting incident escalates to robbery, box-cutter puller on Walmart LP, no injuries

Boise, ID: Man accused of battering store employee after shoplifting stint identified

Credit Card Fraud

Colorado Springs, CO: Police hope arrest of 7 shuts down identity theft ring; printed fraudulent checks and driver's licenses after stealing mail
The seven are suspected of being part of "one concerted ring" that printed fraudulent checks and driver's licenses, stole mail from mailboxes and burglarized homes to access protected information, Kern said. More than 100 potential victims have been identified across El Paso, Teller, Douglas, Elbert and Arapahoe counties, police said. Kern said people who have had mail stolen should immediately report that to credit fraud agencies. denverpost.com

Fairfax County, VA: Duo Arrested After 35 Stolen Credit Cards Uncovered in Traffic Stop
Fairfax County police arrested two men involved in what they describe as a "major credit card fraud ring" affecting more than 90 victims after 35 stolen or cloned cards were found in a disabled vehicle. Several stolen and duplicated cards were found during a routine traffic stop, according to police, but further investigation linked the cards to a string of package thefts. After two men were arrested for fraud, police said numerous credit card readers and credit card encoders were found in the suspects' homes. nbcwashington.com

Medford, OR: Police charge man with 24 counts of Felony Identity Theft
Medford Police arrested Adam Swaim Tuesday on 24 felony counts of fraudulent use of a credit card, 24 felony counts of identity theft, felony charges of first-degree theft and methamphetamine possession, and a misdemeanor charge of possession of a concealed knife. mailtribune.com

Counterfeit Goods

China: Police bust gang guilty of selling 10 tons of fake Jellyfish


New Zealand: Teen convicted of setting fire in supermarket; $15,000 in damages

Skimming Reports

Skimmer found on gas pump in Holmes Beach, FL

ABC Store - Orangeburg, SC - Burglary
Ace Beverage - Riverview, CA - Armed Robbery/ Suspect killed by Owner
Apple Store - Sandy Springs, GA - Burglary
Buena Vista Grocery - Columbus, GA - Armed Robbery
C-Store - Moultrie, GA - Armed Robbery
Connecticut Beverage Mart - Wallingford, CT - Shooting
Dollar General - Tyler, TX - Armed Robbery
Farm Fresh - Chesapeake, VA - Robbery
Fas Mart - Suffield, CT - Burglary
Glenwood - Volusia County, FL - Armed Robbery
Global Nature Vitamins - Huntington Park, CA - Armed Robbery/ Murder
Hing Wa Lee Jewelers - Rowland Heights, CA - Armed Robbery
Keysville Convenience - Keysville, GA - Armed Robbery / hit twice in a week
Lynn's Quick Stop - Alexander City, AL - Burglary
Metro PCS - Jackson, MS - Robbery
Rite Aid - Yardville, NJ - Armed Robbery
River Street Convenient - Elyria, OH - Armed Robbery
The News Center - Easton, MD - Theft
Walgreens - Ammon, ID - Robbery / suspect hit same store 2x
Walgreens - Chesterfield, MO - Robbery/ photo released
Williston Road - Aiken County, SC - Armed Robbery



Featured Job Alert Spotlights
Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.
Vice President of Loss Prevention
Vancouver, BC, Canada

Aritzia is searching for our new Vice President, Loss Prevention who will maximize profit by minimizing loss while respecting People, Brand and Operations. The Vice President, Loss Prevention is responsible for developing Aritzia's Loss Prevention strategy and tactics for Merchandise, Finance, People, Property, and Information...
Loss Prevention Manager
Calgary, AB, Canada

Responsible for communicating and implementing Loss Prevention strategies and creating a localized strategy within assigned location. Responsible for hiring, training, developing and supervising of 5-15 Loss Prevention agents...
National Sales Manager
Franklin Park, IL

Se-Kure Controls is one of the leading manufacturers of Anti-Shoplifting systems in the USA. We are seeking an experienced sales professional to serve as a National Sales Manager. Qualified applicants must be able to manage a sales team, offer creative solutions and a strong commitment to customer satisfaction.
Director of Sales
Southwest Region

The Director of Sales is responsible for meeting and exceeding revenue and profit goals for the assigned region. The individual will be accountable for specific accounts within their designated area and will manage core business while focusing on new business with an emphasis on growth...

Loss Prevention Specialist
Riverside, CA
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

Loss Prevention Specialist
Greencastle, IN
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

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11 Ways to Beat Procrastination
Procastination hits everyone: leaders, managers, employees, and once it grabs ahold of you, it can be very hard to make it go away. Even highly productive people face the same challenges with procrastination that we do, they just use this strategy to beat it. Exit the doom loop

4 Simple Steps to a More Productive Mindset  We all days where plans fall through, or maybe our mental focus is a little off. Just becuase the routine has been disrupted, doesn't mean productivity has to fall to the wayside. Here are some ways you can boost your mindset. Slow it down

50 Thoughts That Can Motivate You to Do Anything  Sometimes when procrastination gets the best of us, all we need is a little bit of motivation. Thoughts are powerful, so the next time you need a pick-me-up, or a burst of inspiration, grab one of these positive thoughts to reenergize yourself and your focus. It's never too late

21 Things to Say to Yourself to Stay Motivated  Life has its highs and lows so keeping yourself positive and motivated during the more challenging situations is critical to finding success. It can be hard to find the light in the dark times, but here are some thoughts to keep you going. Quit talking, and begin doing


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Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers whether its individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.

Just a Thought,
Gus Downing

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