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 May 15, 2014


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Johnny Custer, LPC, CFI was named Vice President, Solutions Research and Marketing for Sysrepublic. Johnny was previously the Director of LERPnet for Verisk Retail before taking this new role. His loss prevention and operations experience comes from his work as Director, Field Operations and Data Analysis for Merchant Analytic Solutions, LLC, Regional Loss Prevention Manager for CVS Caremark, Field Loss Prevention Manager & Regional Investigator/Analyst for Value City Department Stores, and Loss Control Manager for Kmart. Congratulations Johnny!

Brian Aquilina was named Director, Investigative & Safety Center for Ross Stores.
Brian has been a part of the Ross Stores team for over ten years. He started as the District Loss Prevention Manager, and worked his way into different positions such as Store Operations, Senior Area Loss Prevention Manager, and his most recent position as Senior Manager, Investigative & Safety Center. Brian also worked at Sears Holdings Management Corporation as their Loss Prevention District Manager. Congratulations Brian!

Target, The Gap and Others Form Group to Share Cyberthreat Data
Some of the biggest U.S. retailers have banded together to share information about cyberthreats, in a bid to avert breaches like that suffered by Target last holiday season. Target, The Gap, Walgreens and J.C. Penney are among the members of the group, which will share real-time threat information with each other and with the Department of Homeland Security, Secret Service, FBI and other "public and private stakeholders," they said Wednesday. They'll share information about new strains of malware, activity on underground forums and potential software vulnerabilities, which they said will be translated into "actionable intelligence." They'll also share anonymized information with the U.S. government. The goal of the organization, called the Retail Cyber Intelligence Sharing Center, or R-CISC, is to help the retailers get out in front of emerging threats. It follows a data breach at Target late last year in which millions of payment card details and other personal records were lost, in one of the largest data breaches in history. (Source

Average US business fields 10,000 security alerts per day - Out of Control
The average North American enterprise fields around 10,000 alerts each day from its security systems, far more than their IT teams can possibly process, a Damballa analysis of Q1 2014 traffic has found.  Large amounts of this would be innocent, but the sheer volume many firms found themselves dealing with meant that infected systems were able to hide from IT teams that can't keep up. We are already facing a profound scarcity of skilled security professionals," said Damballa CTO, Brian Foster. "If we compound this fact with the increase in data breaches and the scope of work required to identify a genuine infection from the deluge of security events hitting businesses every day, we can see why security staff are struggling to cope." It was this overload that had aided the cybercriminals that attacked firms in the US retail sector during 2013, one of which, Neiman Marcus, had experienced 30,000 security alerts during the period of its three-month breach, Damballa claimed. (Source

Could shops with no checkouts be the way of the future?
According to Michael Chui, partner at the McKinsey Global Institute in the not too distant future all you’ll have to do is to walk into a shop, simply pick up what you want and walk out. The ‘Internet of Things’, he says, will turn retail on its head. The concept, in a nutshell, is that anything that can be connected to the internet will be connected. You can already buy a fridge that will tell you when you need to order from the supermarket, you can turn your heating on before you head home from work. Public area rubbish bins can communicate with the local council to advise them when they need to be emptied and supermarkets have smart carts but how far can it go?  (Source

The National Retail Federation rolls-out new web site

UK's largest retailer Tesco pilots new high speed checkout - no cashier scanning & it's not self-checkout either  Working with technology company NCR, the UK's largest retailer has introduced a checkout that uses imaging technology to automatically scan products placed on a conveyor belt. The idea behind the system is to reduce queues and allow customers to pay for their items more quickly. Staff who would usually sit at a till-point and scan each item can now help customers unload their trolley onto the conveyor, while the system can process up to three customers in parallel using a new rotating turntable and re-designed collection area for scanned items. Using imaging technology from Datalogic which automatically finds the barcode on any side of the product, NCR says the checkout is capable of scanning up to 60 items per minute. (Source

CargoNet and LoJack Supply Chain Integrity Align to Transform Industry Supply Chain Security Initiatives  CargoNet(R) and SC-integrity, Inc. (LoJack SCI) announced today an alliance to transform supply chain security and efficiency. Together, the organizations plan to provide supply chain security risk and performance analysis services through a unique data collection and analytics platform. CargoNet is a division of Verisk Crime Analytics, a Verisk Analytics company. SC-integrity, Inc., is a subsidiary of LoJack Corporation. Historically, both organizations have independently collected and disseminated information to customers, the transportation industry, and law enforcement to help prevent cargo losses, analyze trends, and recover stolen cargo loads. By working together, CargoNet and LoJack SCI, which also provides telematics services, will consolidate and standardize cargo theft reporting in North America, a critical step in improving supply chain security. The two organizations will help the transportation and supply chain sectors overcome existing fragmentation around the collection, analysis, and distribution of cargo theft data and analytics. Ultimately, clients of CargoNet and LoJack SCI will gain new capabilities to predict, analyze, visualize, and mitigate supply chain security risk, as well as improve goods movement performance. As part of this process, the organizations will integrate the CargoNet and Supply Chain Information Sharing and Analysis Center (SC-ISAC) cargo theft database operations. The combination will streamline data collection and analysis, increase support to customers of CargoNet and LoJack SCI, and improve data collection and sharing between the industry and law enforcement. (Source

Mobile POS devices to reach 46 percent of all terminals by 2019

Workers reach $21-million settlement against Schneider Logistics warehouses serving Wal-Mart  Workers at a Riverside County warehouse and distribution complex for Wal-Mart Stores Inc. agreed to settle a long-running battle over wage issues by accepting $21 million in unpaid wages, interest and penalties. The proposed settlement of a lawsuit with Wal-Mart and Schneider Logistics Inc. covers more than 1,800 people who worked at three Mira Loma facilities from 2001 to 2013. The Schneider facilities were fully dedicated to Wal-Mart's business, according to court documents in a lawsuit brought by the Warehouse Worker Resource Center, the group that announced a memorandum of understanding Monday. Under the agreement, Schneider would pay the total amount without any contribution from Wal-Mart, according to a person with knowledge of the agreement who didn't want to be identified because such details weren't public yet. The warehouse workers group sued Schneider in October 2011, and later added Wal-Mart, winning a key victory. The lawsuit argued that Wal-Mart exercised tremendous control over warehouse operations, including setting productivity metrics and safety standards. (Source

Canada's largest Outdoor Outlet Mall opens today - The Outlet Collection at Niagara Canada's largest open-air outlet mall opens today in Niagara-on-the-Lake, Ontario. The Outlet Collection at Niagara boasts 102 stores spanning a total of 520,000 square feet, including several retailers new to Canada. It's the first 'pure' outlet mall built by Ivanhoé Cambridge. The mall isn't completely finished: there are plans to potentially add another 130,000 square feet. Sales estimates for the outlets are as high as $600/square foot. Ivanhoé Cambridge estimates that it cost $178 million to build. Sprawling over 63 acres, the mall offers 2,300 parking spaces, and employs roughly 1,500 people. Several retailers made their Canadian debut in the mall, including Pandora Outlet, RUD by Rudsak, Michael Hill, White House | Black Market Outlet, and L'Occitane. A Chico's Outlet, also a Canadian first, will open later. Other mall retailers not yet open include: Bass Pro Shops' 77,000 square foot store (opening in November) as well as Polo Ralph Lauren, Kate Spade, Diesel Surplus and Cole Haan. The mall features dozens of other popular retailers including Tommy Hilfiger, J. Crew Factory, Nike Factory Store, Coach, Fossil, Bench, Lacoste, North Face and Marshalls. The mall's new website includes a floor plan and corresponding list of all its retailers.  (Source

Quarterly Same Store Sales Results

Advanced Auto Parts Q1 up 2.4% with sales up 47.3% (driven by acquisition of General Parts)
Jack in the Box Q2 up 0.7%
Wal-Mart U.S. flat with net sales up 0.8%
Kohl's Q1 down 3.4% with sales down 3.1%

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MO. # Cases $ Amount
Jan 91 $28,694,545
Feb 78 $62,949,449
Mar 76 $24,748,992
Apr 87 $25,056,828
Total 332 $141,449,814



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# of reports

Jan 401
Feb 332
March 329
April 365
Total 1,427


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MO. 2013 2014 %ñò
Jan 385 374 2.8%ò
Feb 310 313 .95%ñ
Mar 294 301 2.3%ñ
Apr 377 330 12.5 ò
Total 1,366 1,315 3.7%ò




RILA and Retailers Launch Comprehensive Cyber
Intelligence Sharing Center

Public/Private collaboration aims to strengthen defenses against cyber attacks and protect customers

Arlington, VA - 5/14/2014

The Retail Industry Leaders Association (RILA), along with several of America's most recognized retail brands, launched the Retail Cyber Intelligence Sharing Center (R-CISC). The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center (Retail-ISAC). Among those companies participating with and supportive of the R-CISC are American Eagle Outfitters, Gap Inc., J. C. Penney Company Inc., Lowe's Companies, Inc., Nike, Inc., Safeway, Inc., Target Corporation, VF Corporation and Walgreen Company.

Through the R-CISC, retailers are sharing cyber threat information among themselves and, via analysts, with public and private stakeholders, such as the U.S. Department of Homeland Security, U.S. Secret Service and the Federal Bureau of Investigation. The R-CISC will also provide advanced training and education and research resources for retailers.

“Retailers place extremely high priority on finding solutions to combat cyber attacks and protect customers. In the face of persistent cyber criminals with increasingly sophisticated methods of attack, the R-CISC is a comprehensive resource for retailers to receive and share threat information, advance leading practices and develop research relevant to fighting cyber crimes,” said Sandy Kennedy, president of RILA.

In order to create a structure tailored to the needs of the retail industry, the R-CISC was developed with input from more than 50 of America’s largest retailers, and in consultation with key stakeholders including federal law enforcement, government agencies and subject matter experts.

“We have seen a sharp increase in the number of malicious actors attempting to access personal information or compromise the systems we all rely on, in the retail industry and elsewhere,” said Dr. Phyllis Schneck, Deputy Under Secretary for Cybersecurity and Communications at the U.S. Department of Homeland Security National Protection and Programs Directorate. “We continue to work with the private sector to create shared situational awareness of potential cybersecurity vulnerabilities. The Retail Cyber Intelligence Sharing Center will further enhance DHS’s collaboration with this important sector of the American economy and will provide information and resources that can help companies keep their networks and the consumer information stored on them safe and secure.”

Paul Morrissey, U.S. Secret Service Assistant Director for Investigations said, “The Secret Service actively supports information sharing initiatives such as the Retail Cyber Intelligence Sharing Center (R-CISC) announced today by RILA. The Secret Service also continues its commitment to promote public/private partnerships through its 33 nationwide Electric Crimes Task Forces (ECTFs) and two international ECTF’s, which bring together over 6,100 private sector partners, members of academia and local, state and federal law enforcement.”

RILA established partnerships with many federal agencies through the formation of the R-CISC and has support from U.S. government agencies such as the Department of Homeland Security, the Federal Bureau of Investigation and the United States Secret Service.

“We are highly focused on protecting our customers and maintaining their trust. That’s why we have joined the R-CISC and are committed to sharing best practices and information with our peers and other stakeholders in order to strengthen our collective defenses against potential threats,” said Greg Wasson, President and CEO of Walgreen Company and vice chairman of RILA.

“The retail industry is already going to great lengths to minimize risk and stay ahead of cyber criminals. The reality is, cyber-criminals work non-stop and are becoming increasingly sophisticated in their methods of attack and by sharing information and leading practices and working together, the industry will be better positioned to combat these criminals,” states Ken Athanasiou, Global Information Security Director, American Eagle Outfitters, Inc.

“Our top priority is protecting our customers and maintaining the trust they place in us every time they make a purchase,” said Warren Steytler, vice president of information security at Lowe's Companies, Inc. “We are confident that by sharing with our peers and industry stakeholders through the R-CISC, our industry will collectively strengthen its ability to protect critical customer information.”

RILA has also consulted with recognized third-party cyber specialists and subject matter experts including CrowdStrike, FS-ISAC and other ISACs, IBM, iSIGHT Partners, Information Security Forum, the National Cybersecurity and Communication Integration Center (NCCIC), National Cyber Security Alliance and Verizon to identify leading practices related to threat information sharing.

The R-CISC is incorporated as an independent organization (501(c)(3) status intended) with an incoming Board of Directors comprised of senior retail executives from American Eagle Outfitters, Gap Inc., J.C. Penney, Nike, Inc., Safeway, Inc., Target Corporation, VF Corporation and Walgreen Company. The R-CISC is open to retailers and merchants of all segments and sizes and aims to become a resource for not only the retail industry, but related merchant industries as well. RILA is working with retail associations and the R-CISC already has the support of American Apparel & Footwear Association (AAFA) in this ongoing development.

R-CISC website:

*Originally published on

Find out more information here on the Retail Cyber Intelligence Sharing Center, including their Background Summary, and the timeline of events.




Attention-Coming Today!

The Newly Created California Organized Retail Crimes Association

Members of the Los Angeles Area Organized Retail Crimes Association (LAAORCA), Captain Bill Williams, Kent Oda and George Torres established an initiative which would unite the California based ORCA groups and streamline the process of reporting organized retail crime (ORC) incidents. In a collaborative effort, LAAORCA communicated and worked with members of BAORCA, IEORCA, and SDORCA.

Today, CAL-ORCA will redefine the information sharing between law enforcement and retailers in California with the launch of a user friendly and customizable incident alert system. With its customizable platform, CAL-ORCA is all set to create a new benchmark in the retail public/private partnerships.

“I believe other ORC partnership programs will follow the customizable incident alert platform,” said Retired LAPD Detective Kent Oda, Director of Operations, CAL-ORCA. “Our aim is to innovate and design ways that will allow our members to maximize productivity to share ORC information to a larger area of coverage.”

Some of CAL-ORCA’s goals will be to connect retail investigators with law enforcement investigators across the State of California, maintain and build future partnerships in other markets, and support the current ORCA groups.

The collaborative efforts between the California based ORCA groups are now realized. Please visit

For further information, please call (626) 372-9091.

Police investigate Tucson-based international ID theft, fraud ring - Six men busted  Sgt. Pete Dugan told KGUN9 the investigation began at the beginning of March, with a man using a fraudulent credit card at the Tucson Mall. Tucson Police have confirmed that they are investigating a major identity theft and fraud ring with hundreds of potential victims and international ties. Investigators discovered more than a thousand stolen credit card accounts and hundreds of potential victims, some from right in Southern Arizona. This bust stems from an arrest police made months ago where a man was buying items at the Tucson Mall with a fraudulent credit card. He told police how he and others were getting personal information from hackers in Russia and making fraudulent credit cards. Over the last two days, police have arrested five people in connection to this huge identity and fraud ring. Police showed us everything they seized, merchandise, fraudulent credit cards and the equipment used to make them. Tucson News Now went to the storage unit in Marana where authorities found some of the merchandise bought with these fraudulent credit cards. Sgt. Rick Radinsky, with TPD's Financial Crimes Unit says, "They'll purchase these items whether they have a specific shopping list of what they want. They're items that are easy to sell, whether it's on eBay, Craigslist." Police also found a large amount of new, un-opened boxed merchandise, like flat screen televisions, iPad’s, video game systems, and tools believed to have been purchased with the fraudulent credit cards. Sgt. Radinsky says "The scope of the problem is so huge that this is probably a drop in the bucket to what's out there, but it's a significant ring." Federal and local law enforcement agencies say the ring has a vast reach with data being sold overseas to countries like Russia, but the effect falls on you and I. (Source (Source

'POS Doctor' and former Subway franchise owner pleads guilty for hacking 13 Subways & stealing $40k in gift cards  Abdollahi owned Subway franchises in Southern California from 2005 to 2008 and later operated a California company called “POS Doctor,” which sold and installed point-of-sale (POS) computer systems to Subway restaurant franchises around the country. POS systems are a type of computerized checkout register that allows merchants to manage customer purchases made by credit, debit and gift cards. Beginning in approximately 2011, Abdollahi and Wilkinson conspired to remotely hack into POS systems in Subway restaurant franchises around the country. Members of the conspiracy hacked into at least 13 Subway POS systems that Abdollahi sold through POS Doctor and fraudulently added at least $40,000 in value to Subway gift cards. Abdollahi and Wilkinson used the fraudulent gift cards to make purchases at Subway, and Wilkinson also sold fraudulent gift cards to others using eBay and Craigslist. (Source

Rowlett. TX., Police investigate credit card fraud ring
Members of the ring obtain victim’s credit card information and use it to make fraudulent cards, the group then uses the credit card information to make large purchases at local retail stores throughout the DFW area. The suspects make purchase at self-checkout registers. They usually purchase one or two items, along with several Visa gift cards using victim’s information. Many of the suspects purchases are made in Home Depot stores. The four unidentified suspects have been captured on video surveillance, along with a suspect vehicle. The Rowlett Police Department is seeking the public’s help in identifying the suspects. To report information, contact the Rowlett police at 972-412-6220. (Source

Suspect faces 6 counts of Organized Retail Theft; hitting Walmart’s in San Tan, Mesa and Apache Junction, AZ  After entering the store, Lopez, who is known to the Walmart employee from several previous thefts, was observed filling a shopping cart with $743.56 worth of various merchandise and appeared to be getting ready to flee the store without paying. When a sheriff’s deputy arrived, he observed Lopez pushing a shopping cart full of merchandise through the parking lot. Lopez noticed the deputy arriving and pushed the cart towards the patrol vehicle and began to briskly walk away. Lopez was chased on foot and taken into custody without incident. The sheriff’s office reported that Lopez admitted to all allegations and previous thefts from the surrounding area Walmarts. The Walmart Asset Protection agent reported Michael has 14 previous thefts from area Walmarts, including some in Mesa and Apache Junction. The truck Lopez used to commit these crimes has been seized. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community
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"Internal Growth - Positioning Yourself for Promotion"

Leadership & Development Series

Jim D'Arcy, VP of Loss Prevention & Food Safety for A&P stores, talks about the keys to success in positioning yourself for internal growth and promotion within a company. Over the last five years, Jim has been promoted four times at A&P. Here he discusses what it means to eat, sleep and breathe a company's culture - and why a lateral move isn't always a move backwards. Filmed January 13, 2014 in NYC.

Watch the interview here.

LP Executives – 2014 LP Video Challenge

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The Future of Crime: 8 Cyber-Crimes to Expect in Next 20 Years
Forget everything you think you know about crime. In the next 20 years, “traditional” crime as we know it today will be largely replaced by cyber-crime. In fact, this is already happening. Take bank robberies: According to the American Bankers Association, bank robberies are being steadily replaced by ATM-skimming and other ‘cyber-heists.’ FBI statistics show bank robberies are down 60% since their peak in 1991, and they plummeted another 23% just between 2011 and 2012. It’s time for people to stop thinking of cyber-crime as something that only happens on a computer. With the rise of ‘smart’ devices and the Internet of Things (IoT), the maturation of the online black market as a multi-billion dollar industry and the widespread commercial and recreational markets for do-it-yourself hacking tools, cyber attacks will become far more invasive, dangerous and even physical. Here are eight future cyber crimes that could affect you in the not-so-distant future including cyber-jacking, brick attacks, and identity theft squared. (Source

Ready to ditch the wallet for a smartphone?
Near Field Communication is hoping consumers ditch their wallets and use their smartphones to pay for things instead. The company makes a technology chip that can store credit card and store rewards information. Short-range radio transmissions can transfer data between two devices that are within centimeters of each other. But is the timing off for Near Field? Recent online security bugs, such as Heartbleed, are still on the front of a lot of consumers minds. "So far, consumers have not shown a lot of interest, because you can do a lot of this stuff today on Android phones with NFC. Google was one of the first with Google Wallet and Sprint and that sort of fizzled as an experiment," said Mark Spoonauer, editor-in-chief at Laptop Magazine. (Source

U.S. m-commerce will make up 29% of web sales this year

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zellman Fraudnet

Be sure to attend Stuart Levine's NRF LP Session, "EMV Impact and an Omni channel Approach to Reducing Fraud" on Wednesday June 11, 11:30-12:30pm in room 304-305




Cayman Islands being targeted by 'epidemic' of criminal gangs sending 'pawns' on high-value shopping sprees using cloned credit cards  Justice Charles Quin said there appears to be an “epidemic” of such crimes and suggested banks and businesses investigate improving card security. The investigation, prompted by three recent court cases involving Malaysian con men, has sparked fears that the island is seen as an easy target for card fraud. Both the Chamber of Commerce and the Cayman Islands Bankers Association expressed support for a U.K.-style “chip and PIN” card system. Detective Inspector Ian Lavine told the Cayman Compass that the Financial Crime Unit is investigating allegations that people were being sent to the Cayman Islands to commit this type of crime, and has alerted the business community to the threat. In three recent cases, the fraudsters were said to be “pawns” acting on the instructions of a “handler." (Source

Crook recruits McDonald's employees on Facebook & Instagram - to place skimmers - from Florida to Pennsylvania  Adrian Liggins, 19, of North Lauderdale, is in jail on fraud charges and police are deciding whether to charge the 18-year-old woman who bit on the social media offer. Police say by the time the two were done, the credit card-skimming operation extended from the Coral Springs McDonald’s, where the woman worked, to Sawgrass Mills, Coconut Creek and Pennsylvania. "This appears to be going across state lines and appears to be a rather large operation you’re involved in,” Broward Judge John “Jay” Hurley told Liggins. “It doesn’t appear to be one incident of poor judgment. It looks like a scheme, frankly.” Liggins was arrested Tuesday. Police executed a search warrant and found more than 70 items in his home, including skimmers, victims’ stolen identities and computers, police said. “It is evident that the card number was sold to other suspects,” the police report said. (Source

Lord and Taylor in Oak Brook, IL hit with an early morning Smash and Grab
Oak Brook Police say it was just before 4:30 in the morning when burglars forced their way into the Lord and Taylor store at Oakbrook Center – smashing through glass and taking jewelry and watches. Less than two months ago, March 25, just after 3:30 in the morning at the Louis Vuitton store in Oakbrook Center, bags worth $70,000 were taken in a smash-and-grab there. (Source

Versace’s Home Store in Australia, the victim of a Smash and Grab; gold-threaded cushions stolen  Thieves broke into the Versace Home store at Waterloo overnight, smashing the front door and making off with several items, including gold threaded cushions. About 11.30pm, three people wearing balaclavas allegedly broke into the shop on George Street. The trio allegedly stole a number of items from the shop before running to a vehicle outside. (Source

Woman Accused Of Keeping a $23,000 Bank Deposit Bag She Found
“Finders, keepers” may be a popular expression, but in practice, it’s against the law. A 34-year old Rome woman is facing felony charges after allegedly finding and keeping a bank bag containing $23,000. According to the arrest warrant, the victim said the bag fell from his pocket outside of the 1 Stop Shop back on April the 16th. Video surveillance reportedly shows Vandora Ann Berrien, kneeling down to pick it up. Reports state she even spoke to the cashier briefly but kept the bag when she left. Warrants indicated that there is no record of Berrien attempting to contact police to report the money being found. She is charged with theft of lost or mislaid property. (Source

Hialeah, FL Store Owner Charged After Shooting Customer
According to Hialeah Police, in-store surveillance video shows the two continuing to argue. When Perry starts to walk out, Mesa allegedly shoots the customer twice, once in the thigh and once in the knee. Police charged Mesa with aggravated battery with a deadly weapon because self-defense, or the "stand your ground" law, doesn't apply to property. Officials said it did not appear Mesa's life was in danger, but it's possible the customer he shot had psychological problems. (Source

Middletown, NY man arrested after theft of Xbox from Best Buy with a knife
A Middletown man was remanded to the Rockland County Jail on $20,000 bail after he stole an Xbox game system worth $500 from the Best Buy store at the Palisades Center Mall in West Nyack. When a store employee approached the man, later identified as Devon Thomas, 21, of Middletown, Thomas pulled out a folding knife without the blade open, moved it toward to the employee and said, “not today.” After Thomas left the store, the clerk followed the car that was waiting for Thomas. Clarkstown Police broadcast a description of the suspect and car to surrounding police cars and a State Police unit stopped the vehicle on Route 17 in Monroe. (Source

Sioux Falls Man faces felony charge in $1200 flooring theft
Sioux Falls man is facing possible prison time on grand theft charges after a Sioux Falls hardware store accused him of stealing $1,258 in laminate flooring. Rodney Ray Olson, 52, was indicted by a grand jury last week after hearing from the store employees and detectives working the case. Court documents filed with the Olson case say he arrived at Menards on North Highline Avenue on Jan. 3 with a receipt and a ticket to pick up the flooring, court documents say, and three employees of the store packed 23 boxes of the product into the back seat of Olson’s truck. (Source

Erie, PA convenience store hit by bullet in gunfire incident

Airsoft gun falls from Grandville teen's pocket as he flees Meijer store with allegedly stolen merchandise

CVS – Niles, OH – Armed Robbery
Dollar General – Chattanooga, TN – Robbery
Dollar General – Lehigh Acres, FL – Armed Robbery
Joe V’s HEB – Houston, TX – Bank Robbery inside the HEB store
Kwik Fill – Erie, PA – Armed Robbery
Mobile Rd- Montgomery, AL – Armed Robbery
National Ridge Rd – Pine Lawn, MO – Armed Robbery – cashier shot
North Lake Medical Pharmacy – Lakeport, CA – Armed Robbery – suspect arrested
Ryan’s – Tulsa, OK – Armed Robbery – clerk threatened w/ shotgun
Shell – Derry, NH - Armed Robbery
Turkey Hill – Dickson City, PA – Robbery – 2nd time this week
7 Eleven – Salt Lake City, UT – Armed Robbery



Vendor Spotlight


MILFORD, May 15, 2014 – LP Innovations Inc. (LPI), a leader in loss prevention outsourcing, announced today their business affiliation with The National Anti-Organized Retail Crime Association (NAORCA).

Through their partnership, LPI and NAORCA will utilize their combined strengths to combat the global epidemic of Organized Retail Crime.

“LPI’s business alliance with NAORCA represents a dynamic opportunity,” says Steven May, CEO of LP Innovations, Inc. “LPI leverages 30 years of expertise in the industry and is the leading provider of loss prevention solutions across all retail verticals. In conjunction with our technology partners at ETS [Electronic Tracking Systems], LPI delivers a truly innovative solution in response to the rash of Organized Retail Crime incidents affecting the retail industry.”

Christopher McGourty, Executive Director of The National Anti-Organized Retail Crime Association adds
“We know that to successfully combat this type of crime, the industry needs tools and skills that are different from those we’ve used to defeat traditional sources of internal and external shrink.”

McGourty explains, “These are often financial crimes, they involve fraud and counterfeiting, and they are much more forensics-intensive than typical shoplifting cases. As such, they require new tools, skills, and increased collaboration among private enterprises and law enforcement groups and we hope other businesses and individuals will support our efforts.”

About The National Anti-Organized Retail Crime Association
The National Anti-Organized Retail Crime Association was established in 2012 and is a growing association of corporate security and law enforcement officials tackling organized retail crime. The association believes the best way to defeat this criminal activity is through collaboration, education, training, and awareness and tougher stronger legislation. NAORCA is passionate and dedicated to the cause and strongly believes they can make a global impact.

For more information, please visit

About LP Innovations, Inc.
Founded in 1998, LP Innovations, Inc. has quickly become the leading provider of loss prevention solutions and field services to retailers across all verticals. Based in Milford, Massachusetts, LP Innovations, Inc. develops holistic, results-driven programs and products to eliminate losses and increase profitability for their clients. Through the application of best practices and 30 years of cross-industry experience, LPI has developed a team of loss prevention experts, servicing over 70 companies and 8,000 locations in the US and Canada.

For more information, please visit


Job Opening




Director of Loss Prevention Belk Birmingham, AL Belk
VP of Operations Checkview Chanhassen, MN Checkview
VP of Loss Prevention Dunkin Donuts Canton, MA Dunkin Donuts
Central Investigator - ORC Home Depot Elmont, NY Home Depot
District LP Manager Sears Los Angeles, CA Sears Holdings Corp
Business Development Mgr Intelligent Loss Prevention Rockford, IL Intelligent Loss Prevention
Business Continuity Mgr Bi-Lo Holdings Jacksonville, FL Bi-Lo Holdings
Regional LP Manager Michaels Denver, CO Michaels
National Account Mgr Confidential Dallas, TX Downing & Downing
District LP Manager Confidential Phoenix, AZ Downing & Downing

National Account Mgr



Downing & Downing

Dir of Loss Prevention


Philadelphia, PA

Downing & Downing

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AP Manager in Training Walmart Vacaville, CA Walmart
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District LP Manager Kmart Placerville, CA Sears Holdings Corp
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ETL Assets Protection Target Dearborn, MI Target
ETL Assets Protection Target Jackson, MI Target
ETL Assets Protection Target Clifton, NJ Target
AP Manager BJs Wholesale Club Deer Park, NY BJs Wholesale Club
LP Manager Macy's West Orange, NJ Macy's


Johnny Custer, LPC, CFI was named Vice President, Solutions Research and Marketing for Sysrepublic.
Brian Aquilina was named Director, Investigative & Safety Center for Ross Stores
James Sandman was named Regional Loss Prevention Manager for T-Mobile.

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Conquering the Common Fears of Leadership  Mastering any skill requires some element of conquering fear. Leadership does too. As a leader, you have to deal with fears of building your team, how well your organization is doing, and any challenges you face along the way. Here are some tips from a Navy SEAL to get over common fears. (Face it head on)

5 Ways to Get More Respect at Work
If you want to be more respected at your job, it first starts with yourself. If you can respect your efforts, and respect your own self, then everything will fall into place. Take these steps and imagine what work would be like if you had more respect! (What makes you strong?)


Don't Make These 4 Assumptions About Leaders  Leading isn't easy; it requires a lot of responsibility, making tough decisions to serve the greater purpose of the company, and guiding employees to help serve that purpose. People have their own ideas about how a leader should act, and what they do, but don't make these assumptions about the role of leaders! (Know it all's)

How to Envision and Achieve Your Dreams  All leaders have dreams, whether it's dreams for themselves, or a vision for the organization. In order to really achieve your dreams, it's key to have a mindset that will fuel your desire, and allow you to accomplish what it is you want. Listen to this interview to inspire you! (Want it all?)

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Surveys show that happiness at work significantly improves performance and productivity. It translates into higher energy levels, better reviews, faster promotions, higher wages, better health and overall a better environment. While it shouldn't be surprising it often times needs to be remembered. When fellow executives are unhappy for long periods or with their co-workers it needs to be addressed because productivity and overall team health will suffer. Attitudes are contagious and happier teams produce more and have better results. Is your team happy?

Just a Thought,
Gus Downing

Gus Downing

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