Boremi, CFI was promoted to Operational Vice President, Loss Prevention for
Brookstone. Ken joined Brookstone in 2000 and just recently
celebrated his 15th anniversary with the Company. Ken's first assignment was as
a District Loss Prevention Manager, until his promotion to Regional Loss
Prevention Manager in 2002. Ken again took on more responsibility when he was
appointed Assistant Director of LP in 2008, and he was then promoted to Director
Prior to joining Brookstone, Ken spent 11 years in several different roles of
increasing responsibility with KB Toys, including District and Regional Loss
Prevention positions. He
came to us from Hot Topic, where he was a Regional Loss Prevention Manager.
Ken obtained a BS in Criminal Justice from the University of Massachusetts and
holds multiple LP certifications. Ken is a frequent lecturer at National Retail
Federation (NRF) Conferences, and is sought out nationally for his expertise in
leading Loss Prevention teams.
Under Ken's leadership, the Loss Prevention team has been an invaluable partner
to our Field, SSC and DC/CCC teams. Most recently, the Loss Prevention team was
the recipient of the prestigious Sanpower Outstanding Team Award, based in part
on its tremendous success in 2014, reducing Store shrink by $606,000 at cost vs.
Under Ken's leadership, the Loss Prevention teams continues to succeed, year
after year, and are always looking to find ways to save the Company money,
reduce shrink, reduce theft, and improve our processes and procedures to be more
efficient. Congratulations Ken!
Rod Holm was
named Director of Asset Protection for Big Lots Stores.
Rod was previously the Senior Vice President of Business
Development for Best Security Industries before taking this new position. He has
held executive leadership positions such as Senior Vice President, Global
Business Development for USS, VP of Loss Prevention for Express, Zone Vice
President for Limited Brands, Director of Loss Prevention for Gottschalks, Asset
Protection Director - West Coast for Target, and Director of Loss Prevention for
Cato Corporation and Clothestime. Congratulations Rod!
Solution for National Stores;
Reduces Theft, Loss, Customer Wait Times
retail business understands the complexity associated with monitoring and
managing operations and minimizing loss due to theft or shrinkage. National
Stores, headquartered in Los Angeles, is no different. With more than 325
locations in 22 states and Puerto Rico-under names that include Fallas and
Factory 2-U-National Stores is constantly challenged with optimizing employee
behavior and customer experience across hundreds of employees, spread across
large geographic areas.
National Stores originally had a conventional video surveillance solution in
place prior to working with Envysion, but it was highly inefficient and offered
only a one-dimensional view of operations. After implementing the Envysion
intelligent video solution and integrating it into their point-of-sale system,
National Stores gained new visibility into operations, reducing theft and
improving their customer experience. According
to Veasna Koy, corporate investigations and crisis manager at National Stores,
"Our ability to quickly remotely view into any location is one of the most
important business benefits. It gives us key insights and saves on travel
expense and time on the road."
Chris Nichols, vice president of loss prevention, offered his contacts at
Envysion the opportunity to gain first-hand insights into the way National
Stores was using the system, granting Envysion the ability to "not just operate
it, but use it in a day-to-day scenario." Envysion, in their constant mission to
learn more about their customers, jumped at the opportunity to put themselves in
their customer's shoes for a few days.
sent a small team to spend a few days in the life of loss prevention at National
Stores. They worked directly with the loss prevention team, gaining new insights
into how Envysion was used, what worked well, and what didn't. As a result of
this experience, Envysion identified ways they could simplify the user interface
in order to make it easier and faster for National Stores employees to do their
"The Envysion solution gives us peace of mind that we know what's going on in
each of our stores," Koy says. "And the fact that the Envysion team would come
work with us one-on-one to improve the solution and ultimately simplify the way
we interact with the technology shows us that they are dedicated to our success
and a partner that we can really trust."
Stores is currently testing Envysion's line time analytics feature in multiple
stores. This technology allows National Stores to measure the length of time
customers spend in line, understanding and avoiding conditions that lead to
customer frustration and abandoned carts. With these insights, National Stores
can make adjustments in the number of open registers or employee schedules,
ensuring customers have the best possible experience every time they come into a
National Stores location.
Working with Envysion, National Stores has been able to impact much more than
just loss prevention. What started as an attempt to mitigate loss continues to
evolve its ability to help National Stores optimize nearly every aspect of store
For more information on Envysion Insights and how retailers are using
video-driven business intelligence
visit our website or email
IOBSE Student Members Receive LPQ Scholarships to Support Career
Loss Prevention Foundation (LPF) awarded 10 students LPQualified (LPQ)
scholarships during the recent annual conference of the
International Organization of Black Security Executives (IOBSE),
held at The Home Depot Store Support Center in Atlanta, GA. The
scholarships were for the LPQ certification-review course that will
prepare students to take the LPQ examination and earn a
widely-recognized certification for the loss prevention industry.
The LPQ courses were provided by ebay, inc. and the exams were
provided by LPF. Fanchon Barnes, LPF's Diversity Committee Member
made the presentations to the following students who were selected
by the IOBSE Board Members, Education Committee and Advisors of the
IOBSE LPQualified scholarship award winners are as follows:
Angel Thurman - University of Arkansas, Pine Bluff
Jamarus Robinson - Florida A&M University
Johnson Jean - Florida Memorial University
Clifton Craig - Bethune Cookman University
Calvana Cedant - Clark-Atlanta University
Darnell Wallace - Harris-Stowe State University
Tarlise Strickland -Harris-Stowe State University
Ciera Washington - Georgia Piedmont Technical College
TyShawn Johnson - North Carolina Central University
Kianna Sill - Georgia Piedmont Technical University
"It is our pleasure to recognize these exceptional students that the IOBSE selects to attend its annual conference. On behalf of ebay,
inc. it is our pleasure to assist in their continued education",
said Paul Jones, LPC, Senior Director Global Asset Protection, ebay,
inc. and Chairman of LPF's Diversity Committee.
Nudge, don't judge, shoplifters - Specifically designed shopping centers geared
to make shoplifters think twice Researchers Dhruv Sharma and Myles
Kilgallon Scott from Lancaster University's Highwire Centre for Doctoral
Training are calling for changes that will encourage customers to get involved
with 'natural surveillance' to put shoplifters firmly in the spotlight.
The team want to see environments which will push people in the right direction
not to commit a shoplifting offence rather than sending them to prison, or other
punishments, after the act. When you go to a shopping mall it's not just a
building containing shops," says Dhruv. "It's strategically planned and laid out
so we walk in a preferred direction and goods are placed in certain ways and
locations presenting visual cues to buy. So why can't similar thinking be
applied to target potential criminals without them realising that they are being
targeted to actually prevent them from committing the act of shoplifting?"
"A store could actually place valuable items in 'interactive spaces' that would
encourage other customers to watch people handling the expensive goods,"
explains Dhruv. For different products you could have different characters,
which would encourage children to watch."
Dhruv and Myles's research paper, "Nudge: Don't Judge: Using Nudge Theory to
Deter Shoplifters" advocates the creation of environments which will 'push
people in the right direction' not to commit a shoplifting offence in the first
place rather than the courts sending them to prison, or receiving other
punishments, after the act.
The paper, which offers an alternative approach to tackling the problem, draws
on three different disciplines -- sociology, design and criminology -- to
construct a theoretical framework of motivation to shoplift.
"We are not suggesting we should make it harder for people to interact with
products," adds Dhruv. "Instead, we simply propose 'nudging' people to act as
observers, thereby enhancing surveillance." The Lancaster research team are now
calling on the software design community to investigate the Nudge Theory, which
has never been used to prevent crime before, and which, they say, could provide
an interesting solution.
Calif. AG Says House Bill Weakens Data Security Rules - Would Replace Dozens of
Stronger State Laws California Attorney General Kamala Harris has
urged House leaders to make sweeping changes to a congressional proposal for
national data security rules for private companies, saying in a letter that the
Data Security and Breach Notification Act would preempt stronger state laws
and thus harm consumers. As it stands, the preemptive language of the measure
introduced in March by Marsha Blackburn, R-Tenn., and Rep. Peter Welch, D-Vt.,
"would weaken data security and breach notification rules" for states with
stronger data security regimes like California, Harris said to Chairman Fred
Upton, R-Mich., and ranking member Frank Pallone, D-N.J., of the House Energy
and Commerce Committee in a letter released Friday. The bill, which cleared the
committee last month in a 29-20 vote, would undermine the various measures
her state has put in place to protect consumer data, including the first ever
state data breach notification requirement, and a special privacy task force in
the California Department of Justice to enforce compliance, according to
Some of the perceived weaknesses Harris cites in her letter to the lawmakers are
provisions that allow breached companies to determine whether harm has occurred,
an omission of medical data and health insurance information from the list of
personal information protected under the statute, and a much more relaxed
notification timeframe for companies targeted by identity thieves and hackers.
The bill's authors and retail industry groups, including the Retail Industry
Leaders Association, have argued that broad preemption language is necessary to
replace the patchwork of 47 state breach notification laws that supporters say
are difficult for small and medium-size businesses to comply with.
Dollar Tree Hit With Class Action Over Background Checks
Dollar Tree Stores Inc. failed to adequately inform prospective employees about
its practice of obtaining consumer reports about them, according to a proposed
class action filed in Florida federal court. The proposed nationwide class
alleged in the complaint that Dollar Tree failed to properly disclose in a
separate document that it was going to obtain employees' consumer reports for
hiring purposes and improperly included a waiver of liability in the notices it
did provide, in violation of the Fair Credit Reporting Act and Federal Trade
Named plaintiff Lashay Walker also claims that because the disclosure forms
failed to comply with FCRA requirements, Dollar Tree did not have proper
authorization to obtain consumer reports on prospective employees. Walker is
seeking to represent a national class of potentially thousands of current and
prospective Dollar Tree employees who were subject to a consumer report obtained
by the company in the past five years, according to the complaint. The lawsuit
seeks statutory and punitive damages for violations of the FCRA.
Dollar Tree is the latest retailer to be hit with a class action over background
check disclosures. The U.S. Judicial Panel on Multidistrict Litigation
centralized similar suits against Michaels Stores Inc. in New Jersey in early
April, while a Florida federal judge at the end of April refused to stall a
class action claiming Whole Foods Market Group Inc. included illegal waivers in
background check notices.
Labor Board Dismisses Complaints Against American Apparel
The Los Angeles-based firm had been hit with about a dozen complaints that
ranged from alleged Worker Adjustment and Retraining Notification Act violations
to interfering with workers' rights to speak with union organizers. The NLRB has
dismissed six of those charges on the basis that the individuals filing the
complaints were not willing to cooperate with the board on its investigation,
according to documents obtained by WWD.
Alibaba says Kering
suit over fake Gucci sales has no basis
Holding Ltd, China's largest e-commerce operator, said it would fight a new
lawsuit claiming it facilitates the sale of counterfeit merchandise. Kering SA
said Alibaba profited from the sale of goods that infringe on its brands,
including Gucci and Yves Saint Laurent, according to the suit filed Friday in
the US District Court in New York.
The complaint "has no basis" and will be fought vigorously, Alibaba said in an
e-mail Monday. The e-commerce operator is fending off a Kering lawsuit nine
months after the luxury-brand owner withdrew a similar complaint under an
agreement to cooperate on fighting fakes. The new suit alleges Alibaba sites use
algorithms that help customers find counterfeits to buy, highlighting the
challenges in policing third-party sellers that have also drawn criticism from
consumers, government watchdogs and investors.
Organized crime gangs & Mafia stealing freight in Europe, hijackings on the rise
in France, Italy and Russia The organization has released a report
noting the top ten freight crime hotspots of Europe, which concluded that seven
of them would see sharply increased levels of theft and hijackings. The use of
violence is commonplace in some regions - hijacking is on the rise in France,
Italy and Russia - while in other regions, less confrontational theft from
parked trailers and warehouse is dominant. The UK was identified as being
particularly vulnerable to cybercrime, with the huge growth of e-commerce and
lax digital security widespread.
Paris and its environs witnessed the highest growth of crime last year. French
police estimate that 2,300 freight crimes took place in the country in 2014,
representing a 40% increase on 2013, and they expect even more this year,
especially with the heightened threat of Islamic terrorism in the country.
Violent hijackings are also a common feature in southern Italy where maximum
threat levels apply to all supply chains", describing the risk of falling victim
to criminal gangs attacking trucks and vans in transit in the wider
Naples/Salerno and Bari areas as "severe", which are dominated by mafia
Indeed, organized crime - be it Italian or Russian or Albanian mafia - is
entrenched in the freight business across Europe. If it is not directly involved
in an initial theft, it provides the networks for the goods to be transported
elsewhere to be resold. An increasing number of cargo theft gangs have
international connections, are part of larger, well-organized and well-equipped
international criminal organizations operating in many countries and relying on
Europe-wide networks to resell stolen goods on black markets,"
Many riot-damaged drugstores in Baltimore reopen, to neighbors' relief
The day after rioting damaged scores of Baltimore businesses, Dwayne Weaver
found his small pharmacy in shambles, the doors smashed and the glass shattered.
Looters had emptied bins of prescription drugs, stolen the fax machine along
with pop and chips, upended boxes and files, and left trash everywhere. Weaver
had hoped trouble would bypass Keystone Pharmacy, a fixture in its neighborhood
for more than three decades. He briefly weighed closing for good before changing
his mind. Among 350 businesses identified by city officials as damaged in two
nights of rioting were drugstores and grocers considered the lifeblood of some
of Baltimore's poorest areas. Many customers are elderly or have chronic health
problems and live in "food deserts" with limited access to transportation and
healthy food. As of earlier this month, a number of drugstore/pharmacies
remained closed, according to the City Health Department. About 10 other stores
with pharmacies had reopened after sustaining damage, including a number of Rite
Aids and a Target that was the site of a standoff between protesters and police
that escalated into violence April 27. CVS has said it will rebuild its two
stores burned by rioters.
- War veteran, 82, is terminated by B&Q and marched out of the store 'after
leaving his till open for three minutes' An 82-year-old war veteran has been
sacked from his job at B&Q and marched out of the store 'like a criminal' after
allegedly leaving his till open for three minutes. Ivor Smith, who fought in the
brutal Malayan conflict of the 1950s and 60s, took up work at the store in
Parkhead, Glasgow, 12 years ago and has been hailed as an exemplary employee
throughout his time there. But the pensioner found himself marched out of the
job when he allegedly left his till 'open to customers' for less than five
minutes. Mr Smith, a grandfather of 25, was moved from his role as a store
greeter to work on the tills when a forklift ran over his foot, breaking his
toes. He claims bosses grew frustrated with the pace at which he was working,
with younger employees able to count cash more quickly. During an appraisal, he
said management 'complained' that he was 'getting a bit slow'.
7-Eleven buys 182 New England c-stores from Tedeschi Food Shops
Based in Dallas, Texas, 7-Eleven operates, franchises or licenses nearly 10,500
7‑Eleven® stores in North America. Globally, there are more than 55,400
7-Eleven stores in 16 countries. During 2013, 7-Eleven stores generated total
worldwide sales close to $84.5 billion.
Bi-Lo Holdings, parent of Winn-Dixie, Bi-Lo &
Harvey chains, renames itself Southeastern Grocers
Kohl's opening Southern New Jersey new concept store - "Off aisle by Kohl's" -
Big Vote June 19th for Office Depot Staples merger
Disney to double theme park retail space; high-profile fashion retailers sign on
Automation, driverless trucks to speed up West Coast ports
Quarterly Same Store
Home Depot Q1 up 6.1% with sales up 6.1%
TJX Q1 up 5% with net sales up 6%
Urban Outfitters Q1 up 4% with sales up 8%
Wal-Mart Q1 up 1.1% with overall revenue down 0.1%
Dick's Sporting Goods Q1 up 1% with net sales up 8.8%
Stage Store Q1 down 1.1% with net sales down .7%
All the News - One Place - One Source - One
The D&D Daily respects your time & doesn't filter retail's reality
PCI COUNCIL LAUNCHES INDUSTRY TASKFORCE TO SIMPLIFY PAYMENT DATA SECURITY FOR
SMALL BUSINESSES GLOBALLY
Speaking to merchants at the National
Restaurant Association (NRA) Show today, the PCI Security Standards Council (PCI
SSC) announced the formation of a dedicated global taskforce to help improve
payment data security for small businesses. Co-chaired by Barclaycard and the
National Restaurant Association (NRA), the Small Merchant Taskforce will
collaborate on guidance and resources that simplify data security and PCI Data
Security Standard (PCI DSS) compliance for some of the most vulnerable
businesses preyed upon by cybercriminals. The taskforce invites merchants
interested in providing input to this initiative to contact the Council for more
Survey Reveals Time to Identify Advanced Threats is 197 Days for Retail & 98
Days for Financial Services Firms
83 percent of Financial Services, 44
percent of Retail Firms Experience More Than 50 Incidents per Month. Financial
Services and Retail organizations agree, advanced threats are the most
serious security challenge facing their organizations.
Known as 'dwell'
time, the time it takes to identify these attacks is 98 days for Financial
Services firms, and 197 days for Retail. Despite these results, 58 percent of
Financial Services and 71 percent of Retail organizations said they are not
optimistic about their ability to improve these results in the coming year. The
big takeaway from our research is that more investment is needed in both
security operations staff and in security tools, which can help companies
efficiently and accurately detect and respond to security incidents." businesswire.com
'Quantum Computing' could make the most advanced digital security technology
obsolete in the next decade or so A lot of attention has been paid to
a variety of technologies currently disrupting retail, like beacons and wearable
devices. But there are technologies still in the development phase that hold
potential to radically disrupt retail, and even life as we know it, in the next
10 years. For example, in Silicon Valley, there are efforts to develop
super-powerful computers which would use quantum mechanics to process data in
volumes and at speeds unimaginable today. The specifics of how quantum computing
works are difficult to explain. Suffice it to say retailers will be able to
perform activities like targeting customers, predicting consumer demand,
forecasting weather, and other data-intensive and future-looking tasks with much
greater ease, speed and accuracy. However, quantum computers will also be
able to crack any security code currently used to protect digital data in an
instant. The most advanced digital security technology available today would
become obsolete. With major world governments and IT companies all actively
developing quantum computers, it is a matter of when, and not if, retailers will
face these new opportunities and challenges.
NRF PROTECT Cybersecurity Session: 'Practical Application of Intelligence and
Analytics to Manage Cyber Risks' Increasingly sophisticated attacks
are occurring with growing frequency and your leadership is asking what can be
done to prevent a breach. To reduce exposure, you must be aware of possible
vulnerabilities and be prepared to act quickly in the event of a cyber-incident.
Hear from retailers who assessed their potential system vulnerabilities and the
steps they took to minimize the opportunity for a cyber-attack. This session -
led by Michael Geraghty, VP, Chief Info Security Officer for Hudson's Bay
Company - will be held at the NRF Protect Conference & Expo on Thursday, June
25, at 3:00 pm. You will leave the session with:
||An assessment of the
value of investing in cyber intelligence.
|An understanding of
where your data might be vulnerable, and how hackers can exploit
weaknesses in your system.
|Recommendations for how
retail companies - and their LP and IT teams - can start to
reinforce the security around their data right away.