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The LPM Profile of the Future
Kevin Colman

Building an Analytics Program
Maurice Cloutier &
Rob LaCommare

Cybersecurity Act of 2015 - Cyber Information Sharing - EMV Update
Tom Litchford and Bob Moraca

Mastering the
Change Process

Brian Bazer

View our previously run episodes:

Watch all published episodes here













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RLPSA Connect
June 2

ASIS Annual Seminar & Exhibits
Sept. 12-15

NCORCA Annual Symposium
Sept. 28

Impact 2016 LPRC
Oct. 3-5

Know about an event we should feature here? Let us know.


  Kathleen Eaton was promoted to Vice President of Asset Protection for The Home Depot.
Kathleen was previously the Senior Director of Operation Process and has been with the retailer since 2005, when she started as a Director of Building Services. She earned her Bachelors of Arts in English from College of the Holy Cross and acquired her MBA from University of Hartford.
Brad Bullock was named Corporate Loss Prevention Manager
for The Home Depot.

Brad was previously the Regional Logistics Loss Prevention Manager for Sears Holdings Corporation and had been with the retailer since 2006. He started as a Loss Prevention Manager and then a few years later became a Regional Logistics Loss Prevention Manager. Brad eanred his Bachelors of Arts degree in Criminology from The Ohio State University. Congratulations Brad!


More CSO's coming in the future
Driven by the Omni Channel Wave

As retailers continue to see dramatic growth in e-commerce sales, which eventually will be as important as store sales over the next twenty years, and as cybercrime continues to grow with it, we will see the Chief Security Officer role grow in numbers and in importance. As the C-suite's expectations and time restraints will mandate that one executive be accountable for all risk, including Loss Prevention.

The necessity for it and evolution of it may be expedited or at least reinforced by the skyrocketing e-commerce fraud due to the EMV transition.

As the omni-channeling efforts that merge both worlds will also lead to the merging of the functions. Out of absolute necessity.

As reported yesterday, we're beginning to see the new position of Chief Digital Officer pop up at a number of retailers which signals the C-suite's focus. And as it becomes more common place eventually they're going to expect the executive who's responsible for shrink to be able to manage the entire shrink risk in both worlds. Because they will have merged both worlds.

Now, that's not to say the senior LP function's will decrease. But it will add a new role that the retail industry, for the most part, has avoided. But the impact of cyber crime, which just appeared this year as one of the Top concerns of the C-suite, will start the discussions. Just a thought - Gus Downing
U.S. Cargo Theft Up 8% in Q1 - Average Value down 56%
FreightWatch recorded a total of 221 thefts in the quarter with an average loss value per theft of $112,467. No thefts with a value over $1 million were reported in the quarter, FWI reports.

Food and drinks continued to be the most stolen product type in the quarter, accounting for 20 percent of total thefts in the U.S. Home and garden ranked as the second most stolen product type at 14 percent of the total.

IIn 2016's first quarter, California tallied the most thefts with 21 percent of all recorded thefts, which represented a 42 percent increase over 2015's first quarter. Texas ranked second with 15 percent of all thefts, followed by Florida with 14 percent. Alabama saw the biggest increase year over year in thefts, seeing a 600 percent increase - 43 percent of which were building and industrial products.

Unsecured parking continues to be the No. 1 location for thefts, accounting for 89 percent, FWI reports. Theft of full truckload also continues to be most prevalent, making up 83 percent of thefts.  ccjdigital.com
Are Mass Shooting Alert Systems Coming to America?
Earlier this week, the Michigan State Senate took up a new bill, the Public Threat Alert System Act, that would allow state police to tap into emergency alert systems and send radio, television, and text messages to the public about "clear, persistent, ongoing, and random threats."

Private companies have long employed internal alert systems for such tragedies, and since 2008, national law has required federally-funded colleges to send email and text warnings when attacks occur on campus. But the Michigan bill appears to be the first concrete effort to implement a dedicated, statewide alert system for shootings that would be as pervasive as, say, emergency weather alerts. Amid what is essentially a mass shooting epidemic, this raises the question of whether such systems could-or should-one day become an inescapable part of American life.

Given the sheer volume of mass gun violence plaguing the country, that one state is using its own localized nightmare to experiment with a better response mechanism is not only understandable, but seemingly inevitable.  vice.com
Home Depot posts another 130+ Asset Protection positions on LinkedIn on top of the 300+ reported yesterday
OSHA cites Pier 1 for Glendale store safety issues
Faces more than $100,000 in fines

Forth Worth, Texas-based Pier 1 Imports faces more than $100,000 in fines for workplace safety violations found at its Glendale store, according to the Occupational Safety and Health Administration.

OSHA announced the fines, stemming from a November inspection at the 6010 N. Port Washington Road store. The fines include improperly using ladders, a lack of railings in stair and storage areas, blocking electrical panels and not having covers on electrical junction boxes. The company, which operates more than 1,000 stores, has 15 business days to request an informal conference to discuss the citations or contest them.  oshatoday.com

Market Trends: Mobile access control today-where are we?
Access control is one of those areas in commercial security that just screams for smartphone compatibility.

For the past five years at least, security software vendors have been proclaiming a mobile-first strategy, focusing on creating products that exploit the capabilities of smartphones and tablets. And the industry has seen some innovations in administrative apps that untether security managers from their desks.

But the widespread ability to open doors with smartphones, particularly in large enterprises, has been vexingly slow to gain traction. A key reason is that people are using a wide range of Android and iOS devices. Bringing a reader to market that is compatible with all mobile equipment has proven elusive. securitysystemsnews.com
Lumber Liquidators Pays $26M To End Investors' Import Suit
Misleading investors on illegal imports from China

Lumber Liquidators Inc. said Thursday it will pay $26 million to settle shareholder and derivative suits alleging the company misled investors regarding its importation of hazardous products that used illegally harvested wood from China, as well as $1 million to settle a contract dispute with its ex-CEO. law360.com
Gap streamlining operating model and closing 75 stores
The company estimates that together these measures will result in annualized pre-tax savings of about $275 million and operating margin improvement of nearly 2 percentage points. businesswire.com

The Loss Prevention Foundation Announces Newest Bachelor Level Partner
The Loss Prevention Foundation (LPF) announced the selection of its newest Bachelor level scholarship partner, SOS Security. The Bachelor level partnership secures numerous certification course scholarships for distribution to retailers, universities and internal associates. It also enables SOS Security to provide LPF memberships to loss prevention practitioners.

"We are excited to announce the increased support from SOS Security," said Gene Smith, LPC, president of The Loss Prevention Foundation. "SOS Security continues to demonstrate its commitment to the loss prevention and asset protection industry by sponsoring the Foundation. Their increased level of investment is an illustration of SOS Security's dedication to supporting LPF's effort to further elevate the loss prevention-asset protection profession. Our scholarship partners are vital to continuing our mission of education through certification initiatives such as the LPQualified (LPQ) and LPCertified (LPC)." losspreventionfoundation.org

Sports Authority to Liquidate All Stores

Shoe Carnival to open 20 stores in '16

Quarterly Same Store Sales Results
Foot Locker Q1 comp's up 2.9%, net sales up 3.7%
Shoe Carnival Q1 comp's up 2.7%, net sales up 3%
Ross Stores Q1 comp's up 2%, net sales up 5%
Destination XL Group Q1 comp's up 2%, net sales up 3.3%
Hibbett Sports Q1 comp's up 1.1%, net sales up 4.6%
New York & Company Q1 comp's down 2.3%, net sales down 3.3%
Gordman's Q1 comp's down 5%, net sales down 2.6%
Gap Q1 comp's down 5%, Gap comp's down 3%, Banana Republic comp's down 11%, Old Navy comp's down 6%, total net sales down 6%
The Buckle Q1 comp's down 11.1%, net sales down 10.2%


Hot Off The D&D Daily Presses
Stay Tuned for Our Exclusive Reports Coming Next Week
● Felony Threshold Limits By State - Complete list of all 50 states
● Q1 ORC Results - Detailed Summary of Publicly Reported Data
● Q1 Robbery Data By Retailer & City/State - With Heat Map Illustration

All the News - One Place - One Source - One Time
 The D&D Daily respects your time
& doesn't filter retail's reality




PayPal Fraudster Gets Washington Audience

The PayPal Global Asset Protection Investigations team assisted the local FBI Oakland office with their long term investigation into the activities of a man who they believe intended to defraud a bank, rather than one of its customers. The suspect used many fake credentials in order to create savings and checking accounts, ultimately sending himself large amounts of money in a short period of time.

Read more here

For further information on PayPal GAP Team, email inquiries to lawenforcement@paypal.com.





Big Data Boom Also Creates New Compliance Burden
The benefits are huge for companies that can take advantage of streams of often boundless information known as big data, but so too are the corporate risks-experts say new personal data, in massive quantities, is testing the limits of regulation and creating headaches in corporate compliance units.

The big data offer real-time feedback for compliance staff who say they can better track and correct company risks.

Yet the same data systems that make such benefits possible are also requiring large investments to set up, maintain and analyze and are exposing companies to all sorts of new regulatory risk.
Consumer expectations are increasing for a company's handling of information to protect it from cyberattacks.  wsj.com

US agency releases privacy 'best practices' for drone use
Drone Stakeholder Group Finalizes Best Practices

Privacy advocates and technology, telecommunications, media and aerospace industry representatives brought together by the National Telecommunications and Information Administration finalized a set of voluntary best practices for the use of drones Wednesday, after more than a year in the making.

In the absence of a "compelling interest," drone operators should try to avoid collecting covered data when the subject has a "reasonable expectation of privacy," including by minimizing the use of drones over private property without consent, and should also avoid "persistent and continuous" data collection, according to the guidelines.

Data that is collected should be secured against loss or theft and should not be retained longer than necessary to fulfill its intended purpose, and operators should also have a process set up for addressing legitimate privacy and security concerns from the public, the group said.

Also, the sharing of any collected data should also be minimized, with permission sought for use of collected data for purposes such as determining eligibility for employment, health care or credit, the guidelines state.  law360.com

Confronting the insider threat
Low tech still trumps high tech when it comes to stopping insider breaches, whether malicious or just careless. But behavioral analytics can help close the gap.

It is still possible for a careless or malicious employee to defeat the best security technology an organization can deploy. But technology is evolving to make it less likely.

"Low tech trumps high tech," he said, noting that most of the technology designed for security is aimed at, "the nameless, faceless, far-away bad guy," not at insiders with legitimate access to company networks.

There are a number of ways to lower the chances of an insider attack, he said. Indicators include an employee's financial and personal problems, along with unhappiness in the job.

Money is not always the motive however. "With millennials, ideology is taking on a greater role." Personality profiling is not always accurate. "The socially awkward male is almost never the one," he said. "There is no specific profile - people are complicated."

Technology can tip the balance in the organization's favor, if it is used wisely, he said, to track anomalous behavior. "An employee who is going somewhere he's never gone before, creating a new account, bypassing his usual access is worth watching," he said. "So is data egress and then an account being deleted," he said.

It doesn't automatically mean an employee is malicious, he said, but that kind of behavior should set off alarms.  csoonline.com

B&N Says Spokeo Spells The End Of Data Breach Suit
Barnes & Noble Inc. contended Wednesday that three years on, customers have still not proven they were personally harmed by a data breach at several retail locations, becoming the latest litigant to invoke the landmark Spokeo decision in hopes of winning a lawsuit.  law360.com

Most organizations can't protect digital information in the long-term



An inexpensive solution for keeping customers out of the stockroom

Sales Floor to Stock Room Battery-Powered Access Controlled Door

Designed to limit stockroom access to employees only, the ACDxV40EXx1S-1 EasyKit offers industry-proven life safety and security hardware for high-use doors with a cost-effective, battery powered, access control solution.

● Cost-effective access control with panic hardware in one easy-to-install kit
● Pin code can be changed in seconds with no keys or cards to manage
● Easy-to-replace standard 9-Volt batteries
● Tough and durable design for years of trouble-free service in high-use environments

● Alarm features digital codes for Master, Management and Passage
● Multiple door monitoring
● Alarm can be hardwired (power transfer or electric hinge required and sold separately)
● Alarm has audible low battery warning
● Heavy-duty angled end cap deflects damage away from panic device
● Panic device available fire-rated
● Panic device available for 36-inch and 48-inch door width
● Alarm can be wall-mounted or door-mounted (power transfer or electric hinge required for wall mounting - sold separately)



Live interviews from the NRF Big Show January 2016

LP's Digital Fast-Break Conference Kickoff

LPNN Quick Take #1

Live from New York, it's the D&D Daily! LPNN's dynamic duo, MCs Joe LaRocca (VP & Senior Advisor, Loss Prevention, RetaiLPartners) and Amber Bradley (Owner & Brand Strategist, Calibration, LLC) help kick off LP's Digital Fast-Break Conference. With 27 information-packed episodes filmed over 8 straight hours - featuring a who's who list of LP leaders, retailers, and solutions providers - "Live in NYC 2016 at the NRF Big Show" is our biggest broadcast yet.

Stay tuned to the Daily over the coming weeks, as we re-broadcast each episode in order, covering a variety of hot topics - including ORC, cybersecurity, LP's role in technology, mastering the change process, research & development, critical incident management, and so much more! While Amber and Joe (and a few surprise guests) provide plenty of fun and excitement in our "LPNN Quick Takes" along the way!

Solution Providers, have a video or commercial you want to publish? Contact us.

National Loss prevention Manager position re-posted for MEC stores
in Vancouver, CA
As the National Loss prevention Manager, you'll assist our managers in providing company-wide leadership in protecting assets and minimizing financial loss by establishing vision, direction and company policy regarding loss prevention. You will develop and implement programs, policies, systems and practices throughout all business operations.

MEC has more than 3.8 million members across Canada, whom it serves through 17 stores in 6 provinces as well as mec.ca and the Shop MEC iPhone® app. Anyone can join MEC by purchasing a $5 individual lifetime membership in the Co-op.  linkedin.com

'Friendly fraud': Online retailers are grappling with new forms of digital deception
Retailers have long dealt with theft-related fraud at their stores, but newer forms of digital deception have proliferated in recent years amid higher online sales and improved security techniques at bricks-and-mortar stores. Fraud losses as a portion of retailers' online revenue has risen to 1.47 per cent in 2016 from 1.32 per cent last year and 0.68 per cent in 2014, according to a report by LexisNexis Risk Solutions. Given the spike in online fraud, retailers are incurring higher and higher levels of chargebacks.

Last year, $290 billion of sales were returned in the United States and Canada, according to statistics from The Retail Equation. An estimated 10 per cent of returns are thought to be either fraudulent or a misrepresentation of the facts - a fake receipt or someone returning something bought a year ago instead of yesterday, says Stephen O'Keefe, a loss prevention specialist with the Retail Council of Canada.

The buy online and pick up in store model, an option growing in popularity and offered by retailers such as Canadian Tire, Best Buy and Loblaw, is particularly vulnerable, according to LexisNexis. Its 2016 report reveals that 24 per cent of retailers' in-store "shrink" costs came from buy online and pick up in store transactions.

"It's like a whack-a-mole game," said Michael LeBlanc, senior vice-president of Marketing and Digital Retail at the Retail Council of Canada. "If you make it hard to commit fraud in stores, then (thieves) will look for some other way to commit fraud and it pops up somewhere else. This non-stop game against fraudsters just changes its characteristics a bit."  financialpost.com thestar.com

Target Hit With Investor Suit Over Retreat From Canada
Target Corp. concealed growing problems with its expansion into Canada leading up to its decision to fire its top Canadian executive and send its unit in the Great White North into bankruptcy in early 2015, investors said in a proposed securities class action Tuesday.

The Police Retirement System of St. Louis said the company defrauded its investors with a series of false and misleading statements reassuring them that things were running smoothly even as its Canadian unit struggled to get off the ground, according to its suit in Minnesota federal court Tuesday.

The company told investors, for example, that it had a strong supply chain infrastructure and distribution centers system in place, but that turned out to have been a lie, and Target had extra inventory at its distribution centers and not enough at retail locations, the police retirement system said.  law360.com

American retailers are invading high-end Canadian malls
Canada Warning to U.S. Luxury Retailers

With the arrival of luxury department stores Saks Fifth Avenue and Nordstrom and other high-end U.S. chains, Canadian malls may be starting to look a bit more American. However, competition in the Canadian retail space is fierce, and these retailers may soon find out that arriving in Canada is one thing, but staying for the long haul is another. 

Like Target learned the hard way, there are several complexities unique to the Canadian market that make it far different from opening a store in a new state. Missing the mark on one or a few of these could create a stumbling block that may be hard to recover from.   

"On the outside, Canada looks like the U.S. from a consumer market, but it's not. It has a number of different elements to it, regulatory, consumer behaviour-wise, structurally, that are just different." yahoo.com

Canadian retail sales fall more than expected - down 1% overall
Purchases at furniture stores tumbled 3.7 per cent, while lower prices pulled sales at gasoline stations down 1.1 per cent to their lowest since August 2010. Overall, sales were down in 6 out of 11 sectors, making up 74 per cent of retail trade. theglobeandmail.com
Retail Council of Canada's Ontario Safety Group
$2.4 Million. That is what 13 retailers received through RCC's Safety Group and Ontario's WSIB rebate program in 2015! They just completed their second meeting of 2016 on Friday April 22nd. The highlight was Sears Canada's presentation on how they successfully developed a culture of health and safety. Find out how your organization can benefit from programs like this! Join RCC at their next Safety Group Meeting, June 24th. Contact Patrick Rodgerson at prodgerson@retailcouncil.org.

Students train IBM's Watson computer to fight cyber crime
IBM wants its Watson computer system to learn how to fight cyber crime and it's asking eight leading universities, including three in Canada, for help. IBM is launching Watson for Cyber Security - a cloud-based version of their cognitive technology - that will be trained over the next year to examine threats of cyber crime. canadiansecuritymag.com

Canada's Hudson Bay to open 20 stores in the Netherlands

Yorkville Village is Getting a Facelift

Nordstrom hiring 1,600 for next two Canadian store openings this fall, both in Toronto

Calgary-based, FGL Sports-owned Sport Chek continuing to open flagship stores

Esprit Re-Enters Canada, Plans National Expansion

Saks OFF 5TH Announces Toronto and Edmonton Stores

Walmart Canada Q1 comp's up 6.7% - 8 consecutive quarters of comp growth

Walmart Grocery Store Chain, Neighborhood Market, Could Soon Come To Canada: Analyst

Jewellery chain Ben Moss gets creditor protection - closing 11 of it's 66 stores

Toronto's 75 pot outlets ordered to shutter in 3 days

Woman accused in fatal Toronto Shoppers Drug Mart stabbing is found fit
to stand trial

Rohinie Bisesar, the woman accused in the fatal stabbing in a Shoppers Drug Mart in Toronto last December, has been found fit to stand trial. Bisesar, 41, appeared in a Toronto courtroom Thursday.

She is charged with first-degree murder in the death of 28-year-old Rosemarie Junor, but was sent for a psychiatric evaluation after a court appearance in April. Her case has been moved out of mental health court. Bisesar will be back at court June 6.

Junor died days after she was stabbed in a Shoppers Drug Mart in the underground PATH system in Toronto's financial district on Dec. 11. Proceedings of the case are under a publication ban. cbc.ca

Grande Prairie man charged with 2nd degree Murder;
killed in Home Hardware parking lot

RCMP in Grande Prairie said a man from that city had been charged in the death of a British Columbia man over the weekend. On Saturday, May 14, Nikkolas Steenhuisen, 34, left the Home Hardware store, and reportedly saw a man he didn't know in his truck. RCMP said Steenhuisen confronted the man, who fled to another truck and tried to get away - as Steenhuisen attempted to stop the suspect, police said he ended up on the running board of the suspect was trying to flee in, when it collided with a parked vehicle, pinning Steenhuisen. Steenhuisen later died at the hospital. ctvnews.ca

Airdrie, AB: A Shoppers Drug Mart was struck by a car in the early evening
On May 12, Airdrie Fire Department responded after a vehicle smashed through the front window of the Shoppers Drug Mart. Airdrie Fire Department located the driver of the car and transferred the patient to hospital. The vehicle was safely removed from the building. The cause and damage estimates remain under investigation. airdrieecho.com

Windsor, ON: Arrest warrant issued for suspect in Hunter Pharmacy Armed Robbery

Kelowna, BC: 7-Eleven store the victim of a Knife-point Robbery, no injuries reported

Ajax, ON: Charges laid on two suspects in Bluenotes Armed Robbery

Red Deer, AB: Mac's Convenience Store the victim on an Armed Robbery, 2nd Mac's hit this week in Red Deer

Mississauga, ON: Convenience store worker Assaulted during Armed Robbery

Port Perry, ON: Two arrested for Knife-point armed Robbery of Greenbank Convenience store


Online sales are the one growth area for many retail chains
18 of the 39 largest publicly traded retail chains ranked in the Internet Retailer 2016 Top 500 Guide booked declines in 2015 store sales.

While the web was a bright spot for retail chains-online sales for the 39 publicly trade retail chains ranked in the Guide were up 10.4% while comparable-store sales growth was only 1.4%--the online growth lagged market growth of 13.5% by 3 percentage points. The 156 total chains in the guide grew online sales by 11.6% last year.  internetretailer.com

Amazon plans more bookstores
They're coming!

CEO Jeff Bezos told investors at Amazon's annual shareholders meeting Wednesday that the e-retailer plans to open more bookstores, though he did not specify when, how many or where those bookstores would be located. Amazon offered no additional comment. They currently have one 7,400-sq-ft bookstore in Seattle and opening one in San Diego at UTC Mall.

In February, Sandeep Mathrani, CEO of retail property management firm General Growth Properties Inc., said during an earnings call that Amazon planned to open hundreds of bookstores, but a day later backed off his comments. A retail executive source soon after told Internet Retailer that Amazon planned to open stores in at least 10 major markets to sell books and electronic readers. Amazon declined to comment. Editor's Note: Actually the General Growth CEO said 400 stores according to the article we read, and one would assume they might end up being pick up centers as well for online orders. internetretailer.com

Dick's Sporting Goods grows web sales 15% in Q1, 9.2% of total sales

Apple v. Google v. PayPal: Who Will Win The $4.5TN Mobile Wallets War?


Memphis, TN: Kroger /Shelby Co. Sheriff partnership crushes retail crime
Phillip Harris is a 49-year-old career criminal with more than 80 arrests on his rap sheet thought he'd swipe about a grand's worth of over-the-counter medication from Kroger and walk out with a smart aleck grin on his face. He had no clue that grin and the grip he had on those medicine bottles were all caught on camera in one of the Mid-South's most sophisticated retail crime-fighting networks: the Kroger/Shelby County Sheriff's ALERT crime-fighting network. Kroger's cameras captured Harris taking between $700 and $1,000 of medicine over three visits. According to Kendall Neal of the Regional Organized Crime Information Center (ROCIC) in Nashville, between the two-year periods 2008-10 and 2011-13, retail theft cases increased 2.3 percent statewide in Tennessee. But between those same periods, in areas of Tennessee with crime-fighting partnerships like the Kroger/Shelby County Sheriff ALERT team, retail theft dropped an average of nearly eight percent. wmcactionnews5.com

Grand Rapids, MI: Four arrested for Counterfeiting 100+ Credit Cards; Ulta Beauty LP Mgr tipped off Police
Four people face criminal charges after being found with more than a hundred counterfeit credit cards and thousands of dollars in apparently ill-gotten merchandise. Police were tipped off to suspicious behavior from the suspects by a loss prevention manager for Ulta Beauty. Authorities say the four suspects had been to three Ulta stores in Kent County and used multiple credit cards to buy gift cards and merchandise. Investigators say that when they searched the suspects' vehicle and the Motel 6 where they were staying, they found more than 100 counterfeit or cloned credit cards bearing various names. Police say they also found thousands of dollars in merchandise from various stores, some of which looked like it had been prepared for shipping. Receipts recovered indicated more items had already been shipped to Miami. woodtv.com

Monroe County, PA: Crossings Outlets hit in theft spree of nearly $10K in clothes A trio from New York visited the Crossings Premium Outlets in Monroe County on Wednesday and left with nearly $10,000 in stolen clothes, but they never made it back to New York. Pocono Township police stopped them on Interstate 80 after the outlet mall reported suspects in retail thefts from six stores had just drove off. Police said they stopped a vehicle matching the description of the suspects' vehicle nearby on Interstate 80. Police identified the vehicle's three occupants all of Queens, New York. Police also found nearly $10,000 in clothes inside the vehicle that the stores reported stolen. lehighvalleylive.com

Kansas City, MO: Baby falls out of car when shoplifting suspects try to flee store
According to police on the scene at about noon, three people were shoplifting from Target. Police say when they tried to drive away with their stolen merchandise, the 4-month-old baby girl and a female suspect fell out of the rental car because a back door was apparently not properly closed and the child was not restrained in a car seat. Witnesses tell police the male driver then sped off at a high-rate of speed and tried to get away with the other female suspect, but police rushed in and stopped the white, four-door Ford Fusion and its occupants. Paramedics took the baby to the hospital and she's expected to be okay. fox4kc.com

Florence, AL: Man faces multiple theft charges: over $20,000 in bad checks

Centralia, WA: Kaisha R. Walker, 21, of University Place, Jalexis B. Ezell, 20, of Tacoma and Chadrick C. Singleton, 25, of Lakewood were arrested in the 100 block of West High Street on suspicion of organized retail theft

Prattville, AL: Police seek Target X-box thief; stole 3 Xbox Convertible Laptops

Wrentham, MA: A woman accused of using a stolen credit card to purchase over $900 worth of merchandise at the Wrentham Village Premium Outlets made "Mass Most Wanted"

UK: Sandy man part of gang jailed for 17 years for cigarette thefts


Do you have an ORC case to share? Publishing it educates the LP & retail community, which might fuel even more jobs and funding.  Share your ORC news and help the industry grow!!!!!!!!!!!!

Robberies & Thefts

Security guard attacked after Rolex Store armed robbery at Forum Shops
Suspects remain at large after an armed robbery turned violent Thursday night at The Forum Shops at Caesars Palace. Metro investigators say five men armed with handguns walked into The Rolex Store around 10:45 p.m. and smashed display cases. A security guard confronted the suspects and was pistol-whipped. He was taken to UMC for his injuries. It is not known how many watches were taken. news3lv.com

Paris, France: Three Armed thieves hit Chanel store in central Paris
Three robbers with pump-action shotguns raided a luxury Chanel boutique in central Paris on Thursday. The robbery took place in the city's chic Avenue Montaigne, home to many luxury stores, which is just off the Champs-Elysees. A police source said the stolen goods were valued at "several hundreds of thousands of dollars". Another Chanel boutique on the same street was hit by thieves last month who rammed the storefront with a 4x4 car in the early hours of the morning. thelocal.fr

Clifton, CO: Starbucks got Ripped Off by a man on the phone claiming to be a District Mgr, was actually calling from inside Jail
Two Mesa County Jail inmates could face new felony charges after investigators said the pair appeared to be behind a scam targeting a Clifton Starbucks and a 22-year-old employee. Jerry Davies, 41, and Frank Foster, 20, are accused of hatching a plan while in jail to make a call to a local store posing as Starbucks managers investigating passed counterfeit bills, and convincing a Starbucks employee to hand over thousands of dollars. The man is accused of calling an accomplice outside the jail, who then reportedly made a three-way call to the Starbucks. The Inmate told the Starbucks employee that the business where she worked "had been mismanaged and there were a lot of counterfeit bills in the store." He told the woman her manager and some coworkers were under investigation and would be arrested. The man reportedly then told the employee that he would be conducting an "emergency audit" and asked her whether she knew how to do a "night drop," the report said. The man allegedly gave the employee a reference number and said he would send his son to pick up money from the store, the employee told deputies. The woman got off the phone, and another male - the suspected accomplice - knocked on the business' door, identified himself as the other man's son and provided the same reference number, the report said. He collected the money from the employee and left. Investigators checked the inmate's phone records and found they were consistent with the Starbucks employee's version of the story. ggjsentinel.com

Bridgewater, NJ: Police Investigating Theft of Lego Top of Capitol Building
Police are investigating a report that someone stole the top of the Lego replica of the Capitol Building, on display in the Lego Store April 9. According to the police report, at about 2:44 p.m., the Lego Store at the Bridgewater Commons Mall reported the theft, saying that two unidentified white male suspects stole the piece. The piece was valued at $2,500. tapinto.net

Downers Grove, IL: Man gets 18 years for Armed Robbery of Radio Shack

Chicago, IL: Lincoln Park's Clark Street Businesses the target of recent Smash & Grabs

Columbus, GA: Burglary ring targeted 18 Columbus businesses

Cargo Theft

Jonesboro, AR: 'Fully loaded' trailer stolen from business, estimated loss of $25,000

Credit Card Fraud

St Louis, MO: United Health Care employee submitted 229 fraudulent
credit Card Applications

The indictment says Robin D. Matthews, 51, was working for United HealthCare between May 5, 2015, and Feb. 3, and accessed the records of at least 75 people, both living and dead, "for purposes unrelated to her duties." Matthews then used that information to submit 229 fraudulent credit card applications to various companies. stltoday.com

St Louis, MO: St. Louis County woman gets nearly five years for $112,000 credit card fraud

Skimming Reports

Skimmers found in pumps in Ocala, FL Circle K & Kangaroo


Featured Job Alert Spotlights

Director of Loss Prevention
Rocky Mount, NC

This is a retained search for the D&D Daily.


Regional Loss Prevention Director
Denver, CO

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Denver Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team...


Regional Loss Prevention Director
Baltimore, MD

CarMax is looking for a Regional Loss Prevention Director (RLPD) to lead and direct all asset protection operations in our new Baltimore Region. The RLPD is directly responsible for all facets of CarMax's LP program in the region, including: Developing and driving CarMax's LP strategy in conjunction with the rest of the LP team... 
Sr. Mgr, Safety & Retail (Non-Industrial)
Jacksonville, FL
The Sr. Manager, Safety & Retail Environmental Health (Non-Industrial) is responsible for developing, implementing and managing comprehensive safety programs designed to minimize the frequency and severity of accidents, while complying with applicable regulatory requirements...
  Senior Manager, Region Asset Protection
Miami/Tampa, FL
The Sr. Manager, region asset protection, is responsible for providing oversight in the protection of company assets and executing asset protection programs designed to minimize inventory shrink, workers compensation claims, general liability claims, bad checks and cash losses within an assigned region...

Loss Prevention Specialist
Riverside, CA
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

Loss Prevention Specialist
Greencastle, IN
The Loss Prevention Specialist has thorough knowledge of Ascena Retail Group, Inc. security, life safety, and operational procedures. Performs duties as a floor officer and acts as a deterrent to theft and providing life safety...

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Armando Flores was named Manager of Loss Prevention for Jack in the Box Inc. - Qdoba Restaurant Corp.
Kevin Marin was named Manager of Asset Protection for NYX Cosmetics.
Dale Loope was promoted to Loss Prevention Business Partner for HSN.
Nick Klink was named Loss Prevention Investigator for TJ Maxx Division of TJX Companies.

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The 5 Habits of Spectacularly Successful Bosses  Your role as a boss isn't just to set tasks for your employees, or reach company goals, it's also to foster creativity and inspiration in your team and organization. Here are some actions the best bsoses take to generate new thinking and excitement. Encourage rule-breaking

The 7 Habits that Make Leaders Truly Great  If you tried to count all the different ways a leader can be great, your brain would probably go into information overload! There are tons of different ways to be a great leader, but some are better than others. Here are 7 habits that truly great leaders embrace. Contagious confidence
8 Ways to Lead Like it Really Matters
Leaders play a huge role in their organizations, but some of them don't truly understand how important they really are. As a leader, you not only give your team direction, but you also show them how to lead, boost their self-esteem and can turn their ideas into reality. Use these tips to lead like it matters. Doing is the hard part

Effective Leadership: How to Be More Than Just a Boss  Demonstrating leadership is valuable to any team's growth, but there are times when it can be undervalued or not understood. Here are some ways you can transform your leadership style from being the boss to being a leader. It all comes down to culture of leadership

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Seems like the longer a process goes, the harder it is for everyone to stay focused on the initial purpose and maintain the enthusiasm as when it began. Time and difficulty have their impact, but maintaining the passion and enthusiasm is up to each person. With the last step seemingly the easiest, it is usually the most critical step of all and many tend to approach it as if it is a mere formality when, in reality, that last step can be the biggest and, if you do not watch out, it could be a step right off the cliff.

Just a Thought,
Gus Downing

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