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  May 22, 2015


The LP Industry's #1 News Source - Informing, Educating and Instilling a Sense of Community

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New D&D Daily Series: 'The History of ORC in North America' - The History - The People - The Associations  We will be debuting a new series in the Daily detailing the ORC developments in North America and the people behind the fight to stop this North American epidemic. With historical accounts of how the retail industry has responded and built the first truly collaborative effort with the law enforcement community through the 35+ ORC associations. This series is dedicated to the men and women leading this effort and sharing their stories and opinions on how ORC has grown into retail's #1 epidemic. If you would like to participate in the effort or have any input or suggestions, feel free to contact us.

LinkedIn Founder Reid Hoffman on the biggest lie employers tell employees - 'The workplace is like family'  In his new book The Alliance, Reid Hoffman argues that the relationship between employers and employees is built on "a dishonest conversation." Hoffman would know. As co-founder and executive chairman of LinkedIn, he sits atop the largest, most data-rich hiring platform the world has ever seen. As a venture capitalist who made early investments in everything from Facebook to Airbnb, he's helped some of the era's most successful companies grow. And now he wants both workers and employers to begin having honest conversations with each other -- conversations that admit employment isn't for life, that loyalty only lasts so long as it coincides with self-interest, and that the relationship doesn't have to end when the worker leaves.

1) The biggest lie that employers tell employees
"The biggest lie is that the employment relationship is like family," Hoffman says. He goes on to describe two versions of the lie. "One is where the employer is actually deluding themselves." Employers may want to believe their workplace really is like a family, and, in that moment, they may convince themselves it actually is like a family. The other version of the lie comes because the employer wants the employee to believe it. "They really want the employee to be loyal to the company," Hoffman continues. "That's when it gets deceptive." But the employer-employee relationship isn't like a family. "You don't fire your kid because of bad grades," Hoffman says.

2) The biggest lie employees tell employers
But it's not just employers who lie. Prospective employees do, too. "They know that employers want loyalty," Hoffman says. "They know they want to hear, 'Oh, I plan on working here for the rest of my career.' But most employees recognize that career progression probably requires eventually moving to another company. But that never comes up." This is core to Hoffman's idea that both employers and employees should look at a particular job less as a lifetime contract and more as a "tour of duty" - a limited-time engagement meant to achieve specific ends on both sides. But until employers stop pretending employees are family and employees stop pretending their aim is a job they'll never leave, neither side can have that conversation. vox.com

Hundreds Protest Washington state police shooting of Safeway Shoplifting Suspects  Hundreds marched peacefully in Washington state's capital city to protest a police shooting that wounded two unarmed stepbrothers suspected of trying to steal beer from a grocery store. The officer reported he was being assaulted with a skateboard early Thursday before the shooting that left a 21-year-old man in critical condition and a 24-year-old man in stable condition. Both were expected to survive. Officer Ryan Donald was among those who responded around 1 a.m. Thursday to a call from a Safeway store, Roberts said. Employees said two men tried to steal beer and then threw the alcohol at workers who confronted the pair. Officers split up to search for the men. Donald encountered two men with skateboards who fit witnesses' descriptions, and moments later, he radioed in that shots had been fired, the police chief said. The stepbrothers are black, and the officer is white, but Olympia Police Chief Ronnie Roberts said, "There's no indication to me that race was a factor in this case at all." Protesters who turned out Thursday evening held signs that read "Race is a Factor" and "We Are Grieving." The young men had no guns, investigators said. The crowd of demonstrators rallied first at a park, then marched about a mile to a building that houses the Olympia police headquarters and City Hall. Olympia police tweeted their thanks to marchers "for keeping the event nonviolent." foxnews.com

Dollar General Rips Rulings In EEOC Background Check Suit
Dollar General said Wednesday that the Chicago federal court overseeing a U.S. Equal Employment Opportunity Commission race bias case over the discount retailer's criminal background check policy erred by not forcing the EEOC to fork over information on its own use of background checks. The EEOC filed suit against Dollar General in June 2013, alleging the company's criminal background screening had a disparate impact on a class of black conditional hires and citing a "gross disparity" in the discharge rates of black and nonblack candidates. Once an applicant gets a job offer, a third-party vendor does a criminal background check on them and if they fail, they don't get hired, the agency's complaint said. The reconsideration bid also asked the court to reverse its decision to compel Dollar General to fork over names, Social Security numbers, addresses and phone numbers of conditional hires from 2004-08. Dollar General also pointed to privacy concerns, and said the EEOC's overall discovery request goes back to 2004 and sought information for more than 1.4 million people, nearly 88 percent of which passed the background check. law360.com

Home Depot Gets Nod For $1.5M Deal With Fired Workers
A California federal judge on Wednesday approved a $1.5 million settlement between Home Depot USA and fired workers who said the retailer was slow to pay final checks. The deal includes anyone who was fired from Home Depot between September 2009 and September 2014 and had wages paid after the date of their termination. The deals brings an end to a class action first filed in Santa Clara Superior Court in September of 2012 by plaintiff John Barrera Jr. The workers said employers are obligated to have a final paycheck ready to give to employees when they're fired, but claimed that Home Depot's checks were often late. law360.com

FBI Report Shows Online Daters As Top Victims Of Fraud - Criminals posing as military members scammed victims average of $14K  According to the FBI, the biggest driver of Internet fraud during 2014 was con artists and social media scams that go after the lonely hearts and robbing them of their money. That's according to the Internet Crime Complaint Center's (IC3) yearly online fraud report. The report states that the amount of money lost during 2014 was $800 million. The IC3 believes this is just a minute amount compared to what is not being reported. Looking at industry data, the National White Collar Crime Center anticipates the amount the fraud is costing U.S. individuals and businesses is over $3.5 billion annually. The IC3 report is a look at the amount of fraud being done. During 2014, people who overshared or love-seekers on Facebook or other social media websites were often the targets of cybercriminals. The worst schemes came from scammers perpetrating as military members, pretending they're looking for love. These scams were the most reported, with victims being scammed out on average of $14,214. fraud-news.com

Video shows how easily a criminal can steal PIN codes using a cheap infrared camera - And how to easily prevent it  Assuming that a thief might have access to an account number but is still in need a pin code, how would he get it? It may be as simple as holding a cell phone up to the keypad to record the heat emitted from the keys the intended victim touches. These devices snap right on to cell phones and cost a couple of hundred dollars. Rubber and plastic keys on payment terminals hold heat. So it is easy to read which keys were touched. The latest-touched keys emit the most heat and the first-touched keys emit the least. This means would-be thieves could calculate the right combination to touch with a 80% accuracy if they get to the pad immediately after the intended victim and with a 50/50 chance after about a minute. A minute is a long time when a thief only needs a second to succeed. monsterdvr.com

E-paper display gives payment cards a changing security code
By embedding an e-paper display in the back of credit and debit cards, payment specialist Oberthur Technologies hopes to make online fraud a lot more difficult. An upcoming test in France will show if the underlying technology can cut it. Using payment cards with an embedded chip makes payments more secure in physical stores, but it's still relatively easy for criminals to copy card details and use them online. Oberthur's Motion Code technology replaces the printed 3-digit CVV (Card Verification Value) code, usually found on the back of the card, with a small screen, where the code changes periodically. csoonline.com

Security drone follows, photographs intruders - real-time
Japanese security company Secom is launching a drone that will automatically launch when an intruder is detected and follow him or her while sending video to human supervisors. The drone can link with an intruder-detection system that sends beams of laser light along the perimeter of a secure space. When the detector senses motion, the drone automatically takes off from a nearby charging station to investigate. It can send real-time video of an intruder or vehicle and even its license plate to a Secom security center for analysis. csoonline.com

Michael Kors Will Soon Break Ground on European Distribution Center

Wal-Mart plans to hire 250,000 veterans by 2020

Kirkland's to open 35-40 new stores, close 10-15

Shoe Carnival to open 18-19 new stores, close 10-14

Online retailer Zappos' radical management experiment prompted 14% of employees to quit

List of 50 highest-paid chief executives

In observance of Memorial Day, the D&D Daily will not be publishing on
Monday, May 25. We will resume publishing on Tuesday, May 26.
We hope everyone has a great and safe holiday weekend!

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




Physical Stores Benefit from Digital-First Strategy
Physical stores don't have to die by the hand of e-commerce. The two outlets can feed sales to each other if the technology and analytics are done right. But such retail symbiosis requires systems that carefully track what shoppers do on their devices before they visit stores. Shoppers who research products on mobile devices or browse the website, then enter a store, spend two to four times more than if they shopped using only one channel. "When customers use digital first, conversion in stores increases." Get their email address and real-time recommendations drive sales even further. wsj.com

Staples aims at Amazon with innovative, efficient, data-driven IT
Staples Inc. sees Amazon.com as its biggest competitor, and is not shying away from the competition. During a panel discussion at the MIT Sloan CIO Symposium held May 20 in Cambridge, Massachusetts, Staples CIO Tom Conophy explained his company's intentions in its rivalry with the e-commerce giant. "We're going after Amazon in a big way," declared Conophy. "We were an original disruptor in retail but lost our way. We didn't see the onslaught of Amazon coming." One way Staples is trying to win back market share from Amazon is by performing e-commerce functions such as pricing in or near real time. Other changes Conophy is enacting include "demystifying" IT for the rest of the business by performing a cost analysis of all technology products and services. He sits on the executive committees that drive the company's larger agenda to ensure IT is in sync with broader corporate goals. He is also a firm believer in the value of data, and hosts a monthly internal data summit. "Data is the currency of any business," said Conophy. "Applications are worth squat if they're not manipulating data." chainstoreage.com

Cloud Security: Transparency Is Crucial for Service Providers - Heads Up Solution Providers!  A recent IDG Enterprise cloud study suggests that organizations are finally getting over some long-held reservations about cloud security, but they also want vendors to be more transparent about the controls they use to protect customer data in the cloud. About 75 percent of the nearly 1,700 IT managers polled in the IDG survey said they were somewhat to very confident in the security of information they have in the cloud, a number roughly the same as the previous year. However, nearly 6 out of 10 of the same respondents also said they could not embrace the cloud more fully until service providers show they meet corporate compliance requirements. In other words, IT managers appear willing to trust cloud vendors with their data, but they want to be able to verify that the trust is not misplaced. cio.com



eBay's #DroneAFriend social media awareness
drive in Australia - The Drones are coming

In a move to emphasise how eight of Australia's ten largest electronic retailers now sell their goods via eBay, the company launched a 'Tech Sale' offering 20% off the sales price of all electronics products. Alongside the campaign, eBay also ran a #DroneAFriend social media awareness drive, which gave Sydney residents a chance to nominate a deserving friend for a tech prize delivered by drone.

With a significant push on social media, the campaign reportedly reached more than 1.5 million people on Facebook, while the nominate-a-friend element received over 2,500 submissions.

The chosen winners were told to head to Sydney's Royal Botanic Gardens, where they were able to receive their technology product via drone.

Read more here

For further information on PROACT, email inquiries to PROACT@eBay.com. 

eBay Direct - Click Here  -  (notify - info - questions)



BlueTracs: Changing The Game on ORC

LP Innovations introduces their revolutionary product, BlueTracs in their first ever comprehensive guide to the features and benefits of BlueTracs technology. This guide will take you through the evolution of Organized Retail Crime and give insight to this billion dollar epidemic sweeping our nation's retailers. Prepare yourself for shocking statistics and how LP Innovations is using BlueTracs to change the game on ORC.

Click here to get your free download!







Jackie Andersen, Dir. Retail Strategic Accounts and Evan Garabedian, Business Strategist - Solutions & Tech. Office

NuTech National
Tony Mancino, National Account Manager

Specialty LP in an Omni World
Maurice Cloutier, VP of LP, Ann Inc., and Gary Johnson, VP of LP, The Vitamin Shoppe

NY Metro ORC Alliance
Sgt. Tarik Sheppard, John Matas, Sean Huggins, Jordan Rivchun, Chip Chiappetta




Know about an event we should feature here?

Let us know.



Cyber Security & LP's
Role in the Effort

The NRF's Threat Alert System &
RILA's Development of R-CISC

How LP Fits In

Both NRF and RILA have been tirelessly working together and separately over the past year to establish efforts to help fight the cybercrime crime wave impacting retailers nationwide. Leaders from both industry groups sit down together with LPNN for an in-depth look at the NRF's Threat Alert System and RILA's Retail Cyber Intelligence Sharing Center. Tom Litchford, VP, Retail Technologies for the NRF, and Suzie Squier, Sr. VP, Member Services for RILA, discuss the latest in cybersecurity, what the two leading retail associations are doing about it, and what role LP executives can play in the fight against this unprecedented threat.

Episode Sponsored By:

LPNN Quick Take #20

Greg Saputo, Regional Sales Director, Se-Kure Controls, joins Joe and Amber for an LPNN Quick Take. Learn what Greg's one regret was after he made the switch from retailer to solution provider after 34 years in the LP industry.

Solution Providers, have a video or commercial you want to publish? Contact us.

Toronto named 'Hottest Retail Market in the Americas'
A recent CBRE report names Toronto as the 'hottest' market for international retail expansion in the Americas, attracting 25 new international brands in 2014. It's a remarkable feat, considering Toronto beat out cities such as Los Angeles, New York City, Mexico City, Buenos Aires, and others. We spoke with a retail expert to get her opinion. The CBRE report, called "How Global is the Business of Retail", tracked new brands entering 164 cities in 50 countries. The report found that U.S. retailers are the most active when expanding into global markets -- in 2014, American retailers accounted for 26% of all cross-border expansion.

"...Toronto is considered a gateway city; in 2014 it attracted 25 new international brands. With a diverse population with a good level of disposable income, it's unsurprising that interest in Toronto is high. Many of the foreign brands that have come to Canada, and more specifically Toronto, over the past few years have been very profitable. retail-insider.com

Tim Horton's new U.S. owner moving office to Oakville, Ontario - Closing Columbus, Ohio office  3G Capital Partners LP of Brazil, which acquired Tim Hortons in December, is known for its cost cutting at an array of companies it has taken over, such as Burger King Worldwide Inc. At Tim Hortons, it has already chopped 350 jobs or about 15 per cent of its 2,300 staff at headquarters and regional offices. Tim Hortons, which has been merged with Burger King under parent Restaurant Brands International Inc., had about 30 employees in its U.S. head office, an industry source said. theglobeandmail.com

Security guard found guilty of assaulting disabled man after takedown caught on camera at Vancouver's Pacific Centre Mall in 2012  The judge ruled on Wednesday that Ali Rahnumah, 31, used unnecessary and excessive force as he and three other undercover private guards working at the mall cornered a suspected shoplifter confined to a motorized wheelchair. In video of the takedown, Rahnumah starts swearing before knocking the man out of his wheelchair with a blow to the head. Rahnumah was charged with assault, suspended as a security guard and required to re-take a "use of force" course before being reinstated as a security guard. But he was barely back working as a loss prevention officer at a Burnaby Home Depot when he ran into trouble again. Earlier this year, he was charged with assault causing bodily harm to a suspected shoplifter who he allegedly chased more than 400 metres to a nearby Skytrain station, before tackling him. Rahnumah is now awaiting trial for that case. He will be sentenced for the 2012 assault next month. cbc.ca

'Focus on Retail Security' Conference Session: 'Fighting Back Against ORC' - June 10th in Toronto  Matt Robertson, Manager of Corporate Inventory & Investigations, Sears Canada, will address the rising trend of organized retail crime and what Sears and many other retailers are doing to combat it. These techniques include specialized data analytics, networking and sharing between retailers and law enforcement, as well as other internal processes that allow Sears' retail security professionals to combat ORC so effectively. Robertson joined Sears Canada in 2009 and in 2012 built the framework for the organization's current ORC Program. At the time he was the only ORC investigator within the organization, but due to the success of the program and the growth of ORC it has expanded to a national level. Within his current role, Matt oversees Sears' National ORC Loss Prevention and all aspects of Internal and External investigations. Additional sessions at the "Focus on Retail Security" Conference will include: online fraud, emergency management, restorative justice and much more. Spots are limited - Click here to register. canadiansecuritymag.com

Wal-Mart Canada out performs U.S. - adding 29 supercenters, Target's DC, and 12 Target locations

Hudson's Bay still in talks as bidding for German Department store - Kaufhof chain heats up

Loblaw's Joe Fresh hits another road block - closing it's two NYC Fifth Ave stores - right after J.C. Penney boots them out

Union votes 97% in favor of strike at Loblaws in Ontario - Negotiations resume May 26th

Target Stores Update - 55 returned to landlords, Wal-Mart gets 13, Lowe's gets 13, and Canadian Tire takes 12 - that leaves 40 to go

Ikea to fuel Canada expansion with massive DC


Hamilton Man accused of trying to Stab Jackson Square Mall Security Officer
A Hamilton man is facing multiple charges after an alleged shoplifting incident in Jackson Square. The incident started when a man tried to walk out of a store with some beef jerky. Loss prevention officers moved to arrest the man and a fight began. Police said the man attempted to use a knife in his possession and told a mall officer he would stab him. Michele Marinilli, 49, from Hamilton, is charged with theft under $5,000, possession of stolen property under $5,000, assault with a weapon and uttering death threats. thespec.com

Witnesses at Value Village claim man beaten over stolen jeans
Horrified onlookers say a man suspected of being homeless was 'brutally assaulted' outside the Value Village store in Langley City over a stolen pair of jeans on Tuesday, May 12. Witness Sue Bentley was just leaving the store with her daughter when a fight broke out behind them. "It was so shocking and so horrible," said Bentley. A loss prevention officer allegedly tackled the man to the ground, repeatedly putting him in a choke hold and the scuffle ensued for some time, said several witnesses. Another man who videotaped the incident said the loss prevention officer smashed the homeless man's face into the ground and he looked like he was"'hurt bad." Some witnesses said the man wasn't resisting arrest. Police were called and did arrest the man for theft, but released him shortly afterwards. Value Village said the loss prevention officer's behaviour was not following their procedures to handle theft. "We are aware of an unfortunate incident that took place at our Langley store and have co-operated with law enforcement in their investigation," said Value Village spokesperson Sara Gaugl. "The incident involved a third party loss prevention officer that was operating outside of Value Village's code of conduct. This type of behaviour is not tolerated by our company." langleytimes.com

Masked men with handgun, crowbar, force female employee around store during robbery at Need's in Halifax  Halifax Regional Police say two men wearing masks walked into the Needs convenience store located in the 0 to 100 block of Herring Cove Road around 5 a.m. May 20. The suspects - one of whom had a handgun and the other a crowbar - demanded cash and cigarettes from a woman working behind the counter. The employee was grabbed by the suspects and forced around the store, police say in a release. "It's unclear why they did that," said Halifax Regional Police spokesman Const. Pierre Bourdages. He added she wasn't physically hurt, but went through a "traumatic experience." novanewsnow.com

Torontonians charged for trying to use fake credit cards at Cambridge Centre mall  Three Toronto-area residents were charged for using fake identification and credit cards at the Cambridge Centre this past Wednesday. The mall's security team contacted police to report potential incidents of fraud involving use of phony credit cards. Following a police investigation, three Greater Toronto Area residents, a 23-year-old man and two women, aged 19 and 57, are facing fraud charges. cambridgetimes.ca

Barrie Police Fraud Unit arrest suspect in credit card fraud spree
A Barrie woman is facing multiple fraud charges for her role in a two month spree of credit card fraud. Investigators with the Barrie Police Fraud Unit say the incidents involved stolen credit card data from multiple financial institutions being used to defraud local businesses. Police say the offences happened in Barrie, Orillia and York Region. ctvnews.ca

Police in Nova Scotia say metal objects found in potatoes bought at stores
The RCMP say in late April or early May, a man purchased a bag of Farmers Market potatoes at the Atlantic Superstore in Antigonish, and he notified police this week that he had found a nail inside a potato. After turning the potato and nail over to Antigonish RCMP, police in Barrington Passage became aware of a similar incident at the No Frills grocery store in the community. Once again, police say a small nail was found in a Farmers Market potato, in a bag that was purchased and later returned. No one was injured in either incident. capebretonpost.com

Robbery of St. John's Pet Store Caught on Camera


8 steps to fighting chargeback fraud
If chargeback fraud goes unchecked, the consequences can be severe. Too many chargebacks could prompt your acquiring bank to terminate your account. That could make it almost impossible to get a new account. Determining whether your business has a chargeback fraud problem can be tricky. However, there are several important signs that fraud is an issue, as well as some smart ways to prevent it -- or, at least, fight it when it happens.

1. Understand your risk. Merchants who do business online are at particular risk of chargeback fraud because they are not able to see the credit card being used or check a customer's identification or signature, says Monarch.

2. Flag verification issues. Erik Van Riper, founder of Build the Store, a San Fernando, California, online business that builds e-commerce platforms for other companies, says preventing fraud requires using all possible verification components when fulfilling a transaction.

3. Look for unusual activity. From there, Van Riper recommends monitoring transactions for unusual activity, such as orders for high volumes of product or for many expensive items of the same type or brand. Review the location of the transaction.

4. Examine notification codes. When you receive a chargeback, it will have a reason code. Each code, which varies by card network, will indicate the reason for the chargeback, such as "counterfeit magnetic stripe" or "fraud, card not present environment."

5. Review nonfraud chargebacks and declines. Don't just scan your reason codes for fraud. Investigate other reason codes and your decline rates, Russo says.

6. Make your case. If a chargeback has been filed, the bank will ask for all records you have verifying that the order is real. Be sure to provide those in a timely manner, Monarch says.

7. Get your data. At MasterCard, the central repository for fraud data is the System to Avoid Fraud Effectively (SAFE), which supports fraud prevention programs and security efforts, Russo says. All MasterCard issuers are required to report fraudulent transactions to SAFE at least monthly.

8. Work with your processor. Russo, who has previously been employed by two processing companies, says these firms may have additional resources to help you combat fraud, such as suggestions for enhancing security and advice on how to better verify transactions. nasdaq.com

Canadian Tire CEO: ecommerce is in flux, get used to it

Domino's Pizza now taking orders via tweet - with pizza emoji

e-Commerce Quarterly Sales
Staples web sales up 1% in Q1

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent


Twin Cities, MN Police, retailers join to fight organized retail crime  Organized crime rings are swiping perfume and electronics, hitting multiple stores in a single day. They steal cellphones and ship them to Asia for big profits. They use fake credit cards and increasingly elaborate schemes to steal money from gift cards. Now police and businesses leaders have formed the Twin Cities Organized Retail Crime Association (TCORCA) to better share information across the region and catch criminals in what is becoming an increasingly complex and organized brand of stealing. "The way that we should be tackling crime as a whole is by making sure we come at it from an organized crime perspective," said St. Paul Police Sgt. Charlie Anderson. Last week, federal authorities in Minneapolis announced indictments against nine people accused of trafficking at least $3.8 million in stolen cellular devices that were shipped to Hong Kong. Anderson helped unravel the scam with coordination from retailers and law enforcement agencies, an effort that preceded the formation of the group. We are trying to have "a systematic approach," Anderson said. "We can't do these investigations alone or we would fail." The nonprofit organization was formed late last year by a group of law enforcement, corporate fraud and loss prevention investigators, as well as prosecutors. The group hosts a private website where members can share immediate retail crime alerts to identify offenders and to target criminal enterprises. Bruce Nustad, president of the Minnesota Retailers Association, said the group is a "great tool" to combat crime. A national survey found more than 88 percent of retailers report being a victim of organized crime in the past year. "Today's criminal activity, especially on an organized level, has become extremely sophisticated and it really requires a real-time collaboration between retailers, financial institutions, and law enforcement," Nustad said. During a TCORCA meeting recently in West St. Paul, the 200 attendees included police and loss-prevention professionals sharing information and learning about organized retail crime trends. startibune.com

Frisco TX Police Chief: 'THEY WILL EVENTUALLY GET CAUGHT', Officers still seeking 'Organized' Jewelry Store Robbery Suspects  Unlike a week ago, there's no massing of police or Metroplex-wide media focus on Frisco to indicate it, but a search for suspects in the robbery of Markham Fine Jewelers continues. "They will eventually get caught," Police Chief John Bruce predicted this week. On May 15, his officers, including Special Operations and K9 units, spent several hours searching Dr Pepper Arena and adjacent parking garage, because the suspects' vehicle was seen turning into the garage shortly after the robbery at 8355 Gaylord Parkway. State troopers were also at the scene. Officers recovered the vehicle, which had been stolen in another city, but found no suspects, police said. Bruce theorized that the suspects had already fled on foot or gotten away in a backup vehicle. "They were organized," he said. According to the department's official account, officers responded to the burglary in progress around 10:04 a.m. and were told by jewelry store employees how four armed, masked subjects entered and began breaking glass cases, taking several pieces of jewelry before fleeing the store. No one was injured during the robbery. starlocalmedia.com

Serial shoplifter turns himself in Pima Co, AZ; stole over $2,000 in merchandise One of two men wanted for shoplifting at least 25 times turned himself in to the Pima County Sheriff's Department on Thursday. The department tells us 22-year-old Jesus Cota had seen himself on news stories and on Facebook. Cota and another suspect were featured on Tucson's Most Wanted earlier this week. Cota was booked on 30 counts of aggravated shoplifting and one count of theft. All told, the Sheriff's department says they took merchandise worth $2,000. Cota and another suspect were caught on surveillance cameras shoplifting from two different Circle K locations, one near Country Club and Ajo, and the other at 36th and Campbell. Often they would walk into the stores in broad daylight, and simply walk out with 30-packs of beer without paying. worldnow.com

3 females shoplifted from Home Goods in Evesham, NJ ; 2 tried to fight security guards  Three suspected female shoplifters from Philadelphia were arrested Wednesday on charges that they stole from the Home Goods store on Route 73, and two of them allegedly fought with store employees, police said Thursday. Juanna Tayloer, 25; Mahogany White, 28; and Shyfeanah Purnell, 25, were taken into custody at 2 p.m. after taking more than $600 worth of merchandise, police said. burlingtoncountytimes.com

Man caught stealing diabetic testers in Allen Park, MI claims he was blackmailed A 27-year-old Monroe man who was arrested May 12 for shoplifting at the Meijer store at Fairlane Green said he was blackmailed into doing it. The man entered the store around 2:50 p.m. and selected two Accu-Chek diabetic test strip packages, worth a total of about $300. He then walked to the outdoor garden department rear gate, where a woman pulled up in a car. The man handed the bag to the woman through the gate without paying for the items, and the woman drove away. The store's loss prevention officers confronted the man about the theft and allowed him to call the woman to tell her to bring the merchandise back. She returned to the store a few minutes later and handed back the items through the gate before fleeing the location. The man told police that the woman was a friend of his fiancee's, and that she blackmailed him into stealing the items out of fear that she will persuade his fiancee to never let him see his daughter again. He was arrested for retail fraud and issued a $300 bond. thenewsherald.com

Do you have an ORC case to share? Publishing it educates the LP & retail community
which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Utah man to be sentenced for fatal parking-lot shooting
A Salt Lake City man is expected to be sentenced Friday for his role in a gang-related shooting in a parking lot outside of a Salt Lake City convenience store two years ago. Vilisoni Tuino Angilau, 21, of Salt Lake City, was charged in 3rd District Court with first-degree felony murder and second-degree felony obstructing justice in the April 2013 death of Sione Fakatoufifita. In July, Angilau pleaded guilty to second-degree felony counts of manslaughter and discharge of a firearm causing bodily injury. Each count is punishable by up to 15 years in prison. Prosecutors say that at about 1:15 a.m. on April 13, 2013, Angilau shot 19-year-old Fakatoufifita multiple times outside a Maverik store at 1680 S. Redwood Road. sltrib.com

Shoplifter uses stun gun to make escape from JC Penney in the Mid Rivers Mall
A shoplifter used a stun gun on the store's security guard to escape earlier this month. St. Peters, MO Police say a woman tried to walk out the door without paying for bedding items at the JC Penny at Mid Rivers Mall on May 11th at around 7:30pm. She was stopped by a loss prevention officer when she got to the door. That is when police say the woman used a Taser or stun gun to shock the officer in her lower stomach. The suspect fled the scene in a smaller silver sedan. kplr11.com

19 Guns Stolen During Break-In At Gun Store In Delaware County, PA
Police in Collingdale, Pennsylvania are investigating a smash and grab robbery at a gun shop. According to police, 18 guns were stolen from the Suburban Armory Gun Shop on the 1000 Macdade Boulevard. According to Fox 29's Steve Keeley, surveillance video from the shop shows three to four suspects smash a window of the shop and wait for the alarm to sound. When the alarm fails to sound, the suspects move inside, smashing cases and grabbing guns.The entire incident lasted about 90 seconds. Police say that the suspects attempted to steal AR-15 semi-automatic rifles, but they were unable to break the steel cable that was used to lock the weapons. myfoxphilly.com

Tampa Police investigate Kay Jewelry, UPS ring theft  The Tampa Police Department is investigating jewelry stolen while in transport from a Wiregrass Mall Kay Jewelers in Pasco County. UPS contacted TPD after its own internal investigation. 8 On Your Side broke the story about this jewelry theft problem in March and has heard from victim after victim. Tampa Police Det. Lisa Parashis said UPS informed detectives of at least three stolen boxes, packed with a combined 50 pieces of jewelry. The jewels, shipped from Wiregrass to Citrus Park in Hillsborough County, were stolen on their way back. "Someone opened the exterior box, went into the interior box, took the jewelry out and then re-packaged the exterior box," Parashis said. Det. Parashis can't find any other police report, and questions why. Our 8 On your Side investigation found victims from not only Kay's but Zales in Manatee County as well. The parent company, Sterling Jewelry, has said it is working with law enforcement but has refused to say which agency. Parashis, however, has been unable to locate a police report at another agency. She said this is a difficult case. "It makes very difficult in a case like this because for one just identifying who are victims are in this case," she said. And it's even more difficult without all the facts. Like this: the jewelry store hasn't told TPD about the theft at the Ellenton outlet mall Zales. 8 On Your Side discovered it was FedEx, not UPS, that shipped those jewels. "To know the same jewelry company is looking at a theft that's occurring in a nearby area is definitely something to look into to see if it's related or not," she said. wfla.com

Prosecutors say half a million worth of jewelry stolen in heist at Owings Mills store  A heist involving the kidnapping of an Owings Mills jewelry store employee a gunpoint netted half a million in jewelry, stones and watches, prosecutors alleged in a federal indictment unsealed this week. Federal authorities said six defendants began plotting in November 2012, following an employee, who was not identified in the indictment, from Antony Jewelers on Reisterstown Road, before kidnapping him to take the key and store alarm codes they used to break into the store on Jan. 16, 2013. baltimoresun.com

Dollar General Arson cases require 'a team effort' in Stevens Point, WI  When a fire burns, clues to how it started often burn too, making it challenging for investigators to determine a cause. That's why firefighters and police work closely together when they suspect a fire was intentionally set, said Stevens Point Fire Chief Bob Finn. "You've got experts from both fields working together on a common cause," Finn said. "The only way it works is if it's a team effort." On May 7, an employee at the store, 18-year-old Brian Kraus, is accused of intentionally starting the fire. He appeared May 14 in Portage County Circuit Court by video conference from the Portage County Jail, where he was being held on an anticipated charge of arson to a building. He is scheduled for an initial appearance June 1. stevenspointjournal.com

Fargo, ND Woman Pleads Guilty to 5 counts of Armed Robbery  The woman police say is responsible for a string of robberies late last year answered to five of the crimes today. Stephanie Padilla pleaded guilty to five counts of robbery in Cass County Court. Authorities say Padilla was part of a two-person team responsible for at least five robberies at local Fargo businesses in around November of last year. Padilla also plead guilty and served jail time for holding a CVS Pharmacy in Moorhead on November 26. Padilla will remain in custody at Cass County Jail. grandforksherald.com

Lee Co, FL Deputies arrest three for fake credit cards
Deputies pulled a car over Wednesday for tailgating and ended up arresting three men after finding counterfeit credit cards and a machine to make the fakes. The Miami-area men - Matthew McCormack, 26, Malcolm Gordon, 26 and Dontrell Duke. financialnewsfocus.com

Florida Renews Fight Against Skimmers; State agency announces partnership with fuel and convenience industries to increase awareness of fraud at the pump  Following a series of sweeps that found more than 100 skimmers on gas pumps throughout Florida, state Agriculture Commissioner Adam Putnam announced this week that the agency will is working closely with the Florida Petroleum Council (FPC) and Florida Petroleum Marketers and Convenience Store Association (FPMCSA) to try to prevent skimming fraud. While the agency is not mandating changes (yet), they are offering recommendations for fuel retailers and the industry has launched an awareness campaign for owners and employees. According to an announcement by Putnam earlier this week, FPC and FPMCSA will urge service station workers to routinely check their pumps. Employees are also being asked to watch for suspicious activity like trucks blocking their view as a diversion, and occupied cars parked nearby for long periods of time, where the person may be trying to remotely access a skimmer's collected info. They also warn to watch for signs of tampering like torn security tape. nacsonline.com

Chicago Police warn of Store Robberies in Lincoln Park, Bucktown and Austin Police detectives are warning businesses in Lincoln Park, Bucktown and Austin about a man who's robbed at least three stores at knifepoint in recent weeks. The man has entered stores and pretended he's going to buy something, but once at the counter, he's instead shown a knife and robbed the stores, according to an alert issued Thursday by Area North detectives. The most recent robbery happened about 1:30 p.m. Monday at a store in the 5700 block of West North Avenue. Previous robberies took place about 1:20 p.m. May 13 at a store in the 2100 block of North Halsted Street and about 12:50 p.m. May 6 at a store in the 1600 block of North Damen Avenue, according to police. chicagotribune.com

UK: 'Keep an eye out for those Asian girls': What Kookai sales assistant said before customer was 'manhandled' by security... but she got revenge when her complaint on fashion company's Facebook page went viral A shopper has accused female fashion label Kookai of racism after she heard a store worker pointed at her and warned a security guard to 'keep an eye out for those two Asian girls'. Student Serena Xiao complained about her alleged treatment on Kookai's Facebook page on Wednesday after having her bags searched by a security worker at a store in Melbourne's Emporium shopping centre. 'This is my first time shopping at Kookai and it will be my last time. Never have I been so poorly treated in a store before,' Ms Xiao wrote. The Facebook post, which has been 'liked' by almost 5,000 social media users, described how she allegedly entered the store with her friend before a staff member spotted them and 'told the security guard to "keep an eye out of those two Asian girls"' while pointing at her. 'After purchasing $100 worth of clothing from your Emporium store, they manhandled my backpack and Country Road purchases,' Ms Xiao claimed. dailymail.co.uk

UK: Tesco Security Guard hailed as a hero after helping save toddler's life in Farnworth

Joseph A. Banks employee busted for felony theft in Milford, CT

Judge bars Montgomery Township shoplifter from Kohl's forever

Santa Clara Police Officer on leave, accused of boosting smart watch from San Jose Target store

Louisiana Store owners plead guilty to selling up to $60,000 in counterfeit merchandise

Dunkin' Donuts Employee faces felony theft charges in Dover, NH


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Consider These Three Decision-Making Criteria before Tackling any Change Effort  Change can be scary; it signifies that something new is going to take place, it means that we will have to do and learn something new as well. When change is ahead of you, you must either change proactively or reactively. Here are some tips to help you navigate the coming changes. Find resources

Why Failure is Essential to Success
Failure isn't a step backwards, much to contrary belief. It's actually a great stepping stone to success. In this interview, Dr. Sam Collins talks about the benefits of failing and how it can be the motivational push you need. What's the worst that could happen?

How to Grow Through Failure
Nobody is perfect. Everyone will encounter a time where things just don't go as planned, where you encounter failure. The trick is to keep your head up and stay on course to make your dreams come true. Learning from your mistakes is one way to turn failure into success. This person's story of overcoming failure is just the inspiration we need to keep on trucking. No shame, no gain

The Only Thing Standing Between You and Success  You will always be faced with obstacles. They key is using your passion and hustle to get through the challenges and just go for it! Every barrier you get through is a victory you should celebrate as it puts you one step closer. Don't stand in your own way

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